Photoshop CS2 Spinning Beach Ball
I have poured over other SBBOD entries and can't find any that apply. Here is my issue:
I am on a dual 1.8 G5, 2.5G RAM, Tiger 10.4.5, have 70% memory usage allocated, have disabled plug ins I don't use, have followed Dr. Smokes suggestions, ran Cocktail and Mac Janitor and have optimized HD, etc.
so why oh why do I still get big hang times in Photoshop CS2? Seems even worse than CS. It is worst when I downsize 300dpi image to 72 dpi then "Save for Web"..that last part is the killer (I do flatten before downsizing).
any suggestions appreciated. thanks!
dual 1.8 G5 Mac OS X (10.4.5) 2.5G RAM
Were I to guess, I would suspect that your launch services cache is corrupted. THis can be easily tested.
Take a look in /Library/Caches for files that look like this:
com.apple.LaunchServices-014501.csstore
There may be several of these. the significance of the numbers after 014 are the user numbers, 0 for root, 501,501 and increasing, "real" user accounts.
Drag those files to the desktop and reboot. That should cause the cache to be restored.
You may get a "first time launch" dialog box asking if you really want to launch the application for some non-Apple applications. Just click Yes or OK in the dialog.
For a more thorough cache cleanup, you might get AppleJack and install it and run it in automatic mode. That will clean up a bunch of junk that has accumulated.
Similar Messages
-
Oh my what to do? Dreaded Spinning Beach Ball in CS5 Photoshop
Hi,
After installing CS5 Subscription, unable to begin working within photoshop due to spinning beach ball. Happens only in Adobe!
System Specs:
Mac OSX - snow leopard 10.6.8
RAM: 3 GB
Free disk space: 222.14 GB
Memory status: OK
Have removed prefs files, login items, deselected hard drives to prevent standby mode. Also, after signing into Adobe Live Services noticed that Growl was installed onto my computer -- so I had to uninstall that. Checked also to see if any background processes were going, but can't find any.
Activity Monitor Reads for both PS and Bridge as follows (idle with no files yet opened):
At the bottom portion of monitor -- Space Utilized: 27.46 GB (disk usage)
Memory: Free: 1.77 GB
Page Ins: 540.5 MB
Page Outs: 132 KB
VM Size: 110.04 GB
CPU: idle at 97.%
When each app is clicked on processes:
PS: PID - 640/CPU - 2.1/Memory - 196.3 MB
Bridge: PID - 657/CPU - 0.5/Memory - 67.4 MB
At top of process window is CS5.5 Service Manager: PID - 648/CPU - 0.0/Memory - 15.9 MB
Are these readings normal?
Any help most appreciative.
Cheers, JuneThanks for this Jeffrey!
Read both very informative articles. Now even more confused.
Definitely a lot of decisions to ponder... More Ram or install perhaps an internal SSD for my imac.
Recently purchased a Lacie 2 TB external and might use as my scratch disk. Meanwhile, lots of optimization to do with cs5.
Cheers. -
Spinning Beach Ball - Slow Running System
My wife has had a very annoying problem on her MDD 1.25 for some time now and we're finally irritated enough to post. All too often while running Photoshop CS, Illustrator CS2, Quark Xpress 6 and Suitcase fusion this machine gets the beach ball. This happens when she may be opening a document, moving a document, applying an action, or anything within those apps at that matter. Sometimes it's so bad that she has to force quit and relaunch a particular app. Even opening the HDD sometimes seems like a chore as it sits and thinks. Things just don't seem to be as snappy as they once were. Suggestions?
I've maxed it out on memory and have run Disc Utility, Onyx, and Diskwarrior. Could it be Suitcase bogging this machine down? Other?
Thanks for any help,
TonyHi,
To determine if the amount of RAM is the issue, bring up Terminal in /Applications/Utilities, or your favorite terminal emulator, and type top at the command prompt. You'll be able to monitor the amount of allocated and unallocated RAM available on the system as each application is brought up and used.
I've seen similar beach balls from other apps, mainly Microsoft Office apps such as Word and Excel. What's probably going on is that the load average is going up to maybe 2-4, instead of 1-1.8, as the app write's it's temp files. If you try to do something else, while waiting for the app to finish, the OSX window manager then displays a spinning beach ball to you to indicate that the system is currently busy processing the given app at the top of the stack. Hence you wait.
As a rule, before getting new hardware, I'd check each of the software vendor's websites for updates to the software you are running on OSX. There may be an update from Adobe (for example) that indeed solved a particular issue with that application.
Then check for updates from Apple on the OSX version you're running on that particular machine. If it's already at the latest version of Tiger, then of course you're good to go on that front.
Finally, I agree with an earlier post, the amount of free space on the drive that the app will "work" in is critical. Especially apps such as PhotoShop, since they will create rather large temp files while they process a given file. So, if all you have is one hard drive with only 4-5Gb free out of 160Gb (say), then a second drive is called for. You will be able, via top to see PhotoShop swapping out to disk as it works on a file if you don't have enough RAM. Try to shoot for 20-30% free space, at a minimum, on the drive the main apps you use will work on, so that you have enough room for the temp files they will create.
Ed -
IMac 10.6.8 Spinning Beach Ball-Need Help
I have a 27" iMac running OS 10.6.8, it was bought new in 2010, has a 3.06 GHz Intel Core 2 Duo with 4GB of RAM, I have about 450 GB free on my 1TB Hard Drive. The problem I am having is that I get the spinning beach ball all the time. It is not dependent on a program, sometimes it will do it right after boot, other times it will work find for days. I backed up all files on to an external drive, not using Time Machine, formatted the drive, reinstalled OS 10.6 from the original DVD, copied my files back to the computer. Worked fine for about 2 weeks, then the problem came back. Took the computer to the Apple Store, and they had the computer for over a week running test on it. They could not find anything wrong with it. The problem did happen for them, but they could not find the cause. They suggested buying a new Hard Drive from them, having them put it in, and installing OS 10.8, for a cost of over $500. I have tried resetting the NVRAM, repairing disk, and repairing disk permissions, no change. I have booted in Safe Boot, and the problem will happen in Safe Boot as well. I have ran the Apple Hardware Test from the Install DVD, even under the extened test it could not find anything wrong.
Sometimes after waiting a long time the computer will start to work again, most of the time you have to hold the power button to shut it down and boot it back up. I have tired to watch the CPU and RAM, but they stay low CPU usage, under 10% and RAM is over 50% free.
Software running on the computer is Photoshop with Bridge CS3, MS Office X, and Toast. I had Carbonite for backup, but uninstalled that.They suggested buying a new Hard Drive from them, having them put it in
Apple has a 90 day warranty on all repairs. Strongly suggest that you take the computer right back to them and/or call Apple tech support.
When it’s time to pick up your computer from the repair shop:
*** Before you leave the repair shop, make sure you have the repair tech(s) power the comp up and demonstrate that it is indeed working & repaired properly to your satisfaction.*** -
10.4.7 Runs Slow, Spinning Beach Ball, "kass" takes over system
To the helpful frequenters of this forum:
Since installing Tiger and updating to 10.4.7 recently, I have experienced some major system slow downs on my computer. I am running a Titanium Powerbook G4 with 512MB RAM and 12GB free (from a 60GB hard drive).
My problems seem to center on Mail 2 app, which runs very slowly when accessing the IMAP server (a problem I never experienced with Mail 1 in the days of Panther). However, it extends to other applications: when launching iTunes and Safari, I often get a spinning beach ball and a 10-20 second hang that I never had before. Sometimes closing programs can take a long time. Force quit often does not respond, but for some reason pressing my laptop power key (as if to turn off the computer) helps to get things jump-started.
In my Activity Monitor, there is a Process called "kass" that is eating up anywhere from 20-30% of my processor. I think that this is connected to some sort of Key Access software that might have been installed on my computer for my college access, but I am not sure. Here are the details from Activity Monitor:
/Library/KeyAccess/KeyAccess.app/Contents/SharedSupport/kass.app/Contents/MacOS/ kass
/System/Library/CoreServices/CharacterSets/CFUnicodeData-B.mapping
/System/Library/CoreServices/CharacterSets/CFCharacterSetBitmaps.bitmap
/Library/Caches/com.apple.IntlDataCache.sbdl.501
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/Extras.rsrc
/usr/lib/dyld
/usr/lib/libSystem.B.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/A TS.framework/Versions/A/ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/CoreGraphics
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
/usr/lib/libobjc.A.dylib
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCo re.framework/Versions/A/CarbonCore
/System/Library/Frameworks/Security.framework/Versions/A/Security
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfig uration
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Q D.framework/Versions/A/QD
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/HIServices
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Deskt opServicesPriv
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolbox
/dev/null
/dev/console
/dev/console
obj=0x018abb38
/tmp/ipc1801548659-5307728
/tmp/ipc1801548659-5307728
obj=0x01a2df08
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/Extras.rsrc
What I don't understand is why this is flaring up now, since the Key Access has always been there (on OS 10.1, 10.2, and 10.3 as I upgraded sequentially). Perhaps there is some sort of bad interaction with the 10.4.7 upgrade? I'm not really sure, but I was wondering how I would go about eliminating this hang up. It might be the source of so much slowing down on my computer!
Thank you very much,
MatthewThanks for your help, everyone.
I seem to have solved the problem. The "kass" function was linked to KeyAccess, an app made by Sassafrass. This app was installed on my computer by my University so that I could use certain programs (such as Adobe Photoshop) while on the school network by obtaining a key through the school Internet connection. For some reason this process started to take over my computer once I upgraded to 10.4.7, so I just removed the application from my computer all together. Now the hang-ups in other programs, as well as the IMAP email seem to be back to their old speediness.
Strange how these things work.
Matthew -
I have no idea why this is happening. I normally use Word, Excel, Google Chrome and sometimes Photoshop when using my computer and then one day it started getting super slow. This is my etrecheck.
Computer running slow all of the sudden. Getting spinning beach ball of death through all applications all the time. Computer losing charge while not plugged in.
EtreCheck version: 2.1.8 (121)
Report generated February 18, 2015 at 9:14:02 AM GMT+7
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 189
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:56
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (374.75 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.MBB.driver.MBBDataCardDriver (4.25.09) [Click for support]
/System/Library/Extensions/MBBDataCardDriver.kext/Contents/PlugIns
[not loaded] com.MBB.driver.MBBDataCardACMData (4.24.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardActivateDriver (1.0.5) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardECMControl (1.27.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardECMData (1.31.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardHidePortDriver (4.06.00) [Click for support]
[not loaded] com.mbb.driver.cdc_acm (2.6.2f17) [Click for support]
[not loaded] com.mbb.driver.cdc_ecm (2.6.2f16) [Click for support]
[not loaded] com.mbb.driver.cdc_ncm (2.6.2f16) [Click for support]
[not loaded] com.mbb.driver.cdc_usb_bus (1.0.2) [Click for support]
[not loaded] com.mbb.driver.dc_net (1.0.2) [Click for support]
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
12% Activity Monitor
6% WindowServer
2% hidd
0% AppleSpell
0% sysmond
Top Processes by Memory: ℹ️
412 MB softwareupdated
77 MB Safari
73 MB Finder
60 MB Dropbox
60 MB WindowServer
Virtual Memory Information: ℹ️
646 MB Free RAM
1.84 GB Active RAM
1.13 GB Inactive RAM
680 MB Wired RAM
1.73 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 08:55:55 AM Self test - passed
Feb 15, 2015, 09:59:48 PM /Library/Logs/DiagnosticReports/Image Capture_2015-02-15-215948_[redacted].hang
Feb 15, 2015, 08:16:55 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-201655_[redacted].cpu_re source.diag [Click for details]
Feb 15, 2015, 08:11:51 PM /Library/Logs/DiagnosticReports/Activity Monitor_2015-02-15-201151_[redacted].crash
Feb 15, 2015, 07:48:22 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-15-194822_[redacted].hang
Feb 15, 2015, 07:03:47 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-190347_[redacted].cpu_re source.diag [Click for details]Linc,
Thanks for taking the time to reply. The beachball is literally every other minute. I tried to take the time to it's most basic second and it was 4:01:04 - I am currently backpacking in Laos with my bf and we are travel writers/photographers and he is helping me get this info.
We didn't know what anonymyze meant but we tried to make sure you couldn't see my name. So far the spinning beach ball has occurred 4 times in just writing these 4 lines.
We tried to make sure we didn't overwhelm you with the 4000 lines or more but just did a couple days worth of text. Thanks again for your time.
2/14/15 9:46:39.584 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0e870> connection from pid 592 with interface <AccountServiceInterface: 0x7fd7f8f08b80> (PID 592)
2/14/15 9:46:39.676 PM locationd[54]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework
2/14/15 9:46:39.676 PM locationd[54]: could not get apple languages array, assuming english
2/14/15 9:46:48.998 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
2/14/15 9:46:48.999 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
2/14/15 9:55:51.804 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d495f0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8d56840> (PID 609)
2/14/15 9:55:51.970 PM App Store[609]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
2/14/15 9:55:51.972 PM App Store[609]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
2/14/15 9:55:52.134 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92c0f6b0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92c299e0> (PID 609)
2/14/15 9:55:52.254 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f28bc0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f03410> (PID 609)
2/14/15 9:55:52.447 PM App Store[609]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x6000001945d0>
2/14/15 9:55:52.628 PM App Store[609]: Call stack:
0 AppKit 0x00007fff88fe58fc -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff889d168f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x0000000108a81e2a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
5 AppKit 0x00007fff8894d389 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff8894c39b -[NSView setFrameOrigin:] + 862
7 StoreUI 0x0000000108a81cb0 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x0000000108a81844 -[FRWindow setToolbar:] + 183
9 App Store 0x0000000108a5a14f App Store + 8527
10 AppKit 0x00007fff88b62e07 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff88b49e12 -[NSWindowController window] + 110
12 App Store 0x0000000108a599c8 App Store + 6600
13 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
15 Foundation 0x00007fff8508dc31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff889148f7 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff889143c1 -[NSApplication run] + 128
18 AppKit 0x00007fff888ffa14 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff87f145c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
2/14/15 9:55:53.078 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f152a0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92f01e70> (PID 609)
2/14/15 9:55:53.092 PM storeassetd[298]: addOperation <AdoptionEligibilityCheckOperation: 0x7ffe92d2b740>{name = '(null)'}
2/14/15 9:55:53.141 PM storeassetd[298]: addOperation <LoadUpdateQueueOperation: 0x7ffe92c1ed60>{name = '(null)'}
2/14/15 9:55:53.143 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c95580> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c44550> (PID 298)
2/14/15 9:55:53.204 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4b3b0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d5c030> (PID 298)
2/14/15 9:55:53.219 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d32ec0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d48c00> (PID 298)
2/14/15 9:55:53.571 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c50b10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c30360> (PID 611)
2/14/15 9:55:53.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c96140> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c951c0> (PID 611)
2/14/15 9:55:53.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c81f10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e28a00> (PID 611)
2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739c19cd0> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739c122f0> (PID 298)
2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739e09a30> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739e086c0> (PID 298)
2/14/15 9:55:53.702 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c93cf0> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8c9b390> (PID 615)
2/14/15 9:55:53.706 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d53040> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8d55360> (PID 615)
2/14/15 9:55:53.713 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c76170> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c81bb0> (PID 298)
2/14/15 9:55:53.716 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4dfc0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d526f0> (PID 298)
2/14/15 9:55:53.899 PM storeuid[614]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fbf0151a590> connection from pid 609 with interface <UIServiceInterface: 0x7fbf01602f60> (PID 609)
2/14/15 9:55:54.074 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca5030> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c85b30> (PID 609)
2/14/15 9:55:54.084 PM storeaccountd[285]: -[PushServiceStoreDispatch getEnabledMediaTypesWithReply:]
2/14/15 9:55:54.084 PM storeaccountd[285]: addOperation <ISStoreURLOperation: 0x7fd7f8c878e0 - request=<ISURLRequest:0x7fd7f8c79900 (null)> urlBagKey=enabled-media-types>
2/14/15 9:55:54.118 PM com.apple.CommerceKit.TransactionService[617]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f993940f590> connection from pid 285 with interface <TransactionServiceInterface: 0x7f9939412650> (PID 285)
2/14/15 9:55:54.121 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d0a3b0> connection from pid 617 with interface <AccountServiceInterface: 0x7fd7f8d58ef0> (PID 617)
2/14/15 9:55:55.966 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-store, no-cache, no-transform, private, max-age=0, must-revalidate";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 278;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:55 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "5 ms";
"x-apple-application-instance" = 104415;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = I3EFG3IJTW7D4JFQWLCEG5JZEQ;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:56.825 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0fee0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f10520> (PID 609)
2/14/15 9:55:56.826 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=35";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 350;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:49:39 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"X-Apple-ATS-Cache-Key" = "/17.154.42.215/80/us/store/iDevice/143441-1/13/https";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "3 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:49:39 PST 2015, Expires Sat Feb 14 06:50:39 PST 2015, TTL 60s";
"x-apple-application-instance" = 1004805;
"x-apple-application-site" = NWK;
"x-apple-asset-version" = 0;
"x-apple-date-generated" = "Sat, 14 Feb 2015 14:49:39 GMT";
"x-apple-jingle-correlation-key" = 6BRWF6KO7GR35L7YYUSA5OANTA;
"x-apple-orig-url" = "https://itunes.apple.com/us/store";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/storeFront?cc=us&urlDesc=";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:57.426 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e36130> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8e017d0> (PID 298)
2/14/15 9:55:57.476 PM storeaccountd[285]: ADI: {
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 229;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082356; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-233-80-109-101-8280-82356-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "11 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82356;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = X23MLW7S3A7L3WGY4ZACXHHOII;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?gu id=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/enabledMediaTypes?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 59;
2/14/15 9:55:57.537 PM App Store[609]: addOperation <ISProcessPropertyListOperation: 0x6080003827d0>{name = '(null)'}
2/14/15 9:55:57.539 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cab200> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c248f0> (PID 609)
2/14/15 9:55:57.566 PM storeaccountd[285]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 414;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082433; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-235-80-109-102-8282-82433-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "7 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82433;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = DHWSJWHZWB7TIJXMUKEI2YZE54;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibilityS rv?guid=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/adoptionEligibilitySrv?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 56;
2/14/15 9:55:58.478 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=10320";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 20771;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:58 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 12:07:31 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13/https/itspod=8?ix=5";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "58 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 04:07:31 PST 2015, Expires Sat Feb 14 09:47:31 PST 2015, TTL 20400s";
"x-apple-application-instance" = 1809;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = CNS27XWS4NAJ5NKGR5FANX5DTU;
"x-apple-max-age" = 14400;
"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:58.513 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d1ae70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d34fd0> (PID 611)
2/14/15 9:55:59.683 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=41";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 38524;
"Content-Type" = "text/html; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:59 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:52:48 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front";
"X-Apple-ATS-Cache-Key" = "/17.173.38.161/80/WebObjects/MZStore.woa/wa/viewGrouping/iDevice/143441-1/13/h ttps?cc=us&id=29520&mt=12";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "662 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:52:48 PST 2015, Expires Sat Feb 14 06:53:48 PST 2015, TTL 60s";
"x-apple-application-instance" = 2126439;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = URUSE5YX3QNM53VSQEZHESOGYQ;
"x-apple-orig-url" = "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&mt=12";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:00.565 PM storedownloadd[305]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fc4ab40e420> connection from pid 611 with interface <DownloadServiceInterface: 0x7fc4ab413c60> (PID 611)
2/14/15 9:56:00.567 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f196d0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f3efa0> (PID 611)
2/14/15 9:56:00.574 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d346b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0ff50> (PID 611)
2/14/15 9:56:00.579 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d42370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d4e760> (PID 611)
2/14/15 9:56:00.585 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cc3980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cb2030> (PID 611)
2/14/15 9:56:00.590 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d335b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d6fc10> (PID 611)
2/14/15 9:56:00.858 PM storeaccountd[285]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, max-age=60";
Connection = "keep-alive";
"Content-Length" = 2;
"Content-Type" = "application/json; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:56:00 GMT";
Expires = "Sat, 14 Feb 2015 14:57:00 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "X-Apple-Store-Front,X-Dsid,Cookie";
"access-control-allow-credentials" = true;
"apple-timing-app" = "1 ms";
"x-apple-application-instance" = 1562;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = Q22XHOJNG5ULCCN3GEUYYS2LVI;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:03.728 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f336c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f2f070> (PID 611)
2/14/15 9:56:04.372 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca8830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c9d820> (PID 611)
2/14/15 9:56:04.378 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d38170> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d871b0> (PID 611)
2/14/15 9:56:05.591 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d8ba10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d5beb0> (PID 611)
2/14/15 9:56:05.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d7a280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0f300> (PID 611)
2/14/15 9:56:06.191 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9a540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d76680> (PID 611)
2/14/15 9:56:06.197 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d605d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d7c090> (PID 611)
2/14/15 9:56:06.818 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d6bc60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d49300> (PID 611)
2/14/15 9:56:06.823 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9e320> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da0990> (PID 611)
2/14/15 9:56:06.841 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f37630> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f30510> (PID 611)
2/14/15 9:56:06.845 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f379d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f37d00> (PID 611)
2/14/15 9:56:07.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c69570> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c55f70> (PID 611)
2/14/15 9:56:07.455 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c60cf0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3cd00> (PID 611)
2/14/15 9:56:07.461 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c55860> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69b80> (PID 611)
2/14/15 9:56:07.467 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c61f30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c6ee80> (PID 611)
2/14/15 9:56:07.472 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c67100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c657f0> (PID 611)
2/14/15 9:56:07.477 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3cb10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c50a80> (PID 611)
2/14/15 9:56:07.482 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da5980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da5c00> (PID 611)
2/14/15 9:56:07.487 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e25260> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e2da80> (PID 611)
2/14/15 9:56:07.492 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3b540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f3b980> (PID 611)
2/14/15 9:56:07.497 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da8c20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da8ee0> (PID 611)
2/14/15 9:56:07.502 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dabe20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dac0e0> (PID 611)
2/14/15 9:56:07.507 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da4420> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8daf140> (PID 611)
2/14/15 9:56:07.512 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db1fa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db2260> (PID 611)
2/14/15 9:56:07.517 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3d450> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3f6a0> (PID 611)
2/14/15 9:56:07.522 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db50b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db5370> (PID 611)
2/14/15 9:56:07.527 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c4a100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c5d500> (PID 611)
2/14/15 9:56:07.533 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3ff10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f40390> (PID 611)
2/14/15 9:56:07.538 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db86b0> (PID 611)
2/14/15 9:56:07.543 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8b40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dbb740> (PID 611)
2/14/15 9:56:07.548 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c6d1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69070> (PID 611)
2/14/15 9:56:07.553 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce2fd0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce32c0> (PID 611)
2/14/15 9:56:07.558 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce6100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce63c0> (PID 611)
2/14/15 9:56:07.563 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f43600> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f44300> (PID 611)
2/14/15 9:56:07.568 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce9810> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce9ac0> (PID 611)
2/14/15 9:56:07.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f45ae0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f45dd0> (PID 611)
2/14/15 9:56:07.578 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e297f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e14eb0> (PID 611)
2/14/15 9:56:07.583 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc1700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc1a70> (PID 611)
2/14/15 9:56:07.588 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f48e60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f49790> (PID 611)
2/14/15 9:56:07.593 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ced870> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cedda0> (PID 611)
2/14/15 9:56:07.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf0ce0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf0fa0> (PID 611)
2/14/15 9:56:07.603 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc4e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc5240> (PID 611)
2/14/15 9:56:07.607 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf42c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf4680> (PID 611)
2/14/15 9:56:07.612 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc82e0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc8b60> (PID 611)
2/14/15 9:56:07.617 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf7ca0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf8090> (PID 611)
2/14/15 9:56:07.622 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcba80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcc320> (PID 611)
2/14/15 9:56:07.627 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcf2d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcf590> (PID 611)
2/14/15 9:56:07.632 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cfbdb0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cfb190> (PID 611)
2/14/15 9:56:07.637 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd2400> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd2ca0> (PID 611)
2/14/15 9:56:07.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e245f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e20670> (PID 611)
2/14/15 9:56:07.647 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd6370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd6710> (PID 611)
2/14/15 9:56:07.652 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb003a90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb003f80> (PID 611)
2/14/15 9:56:07.657 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd9c10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dda000> (PID 611)
2/14/15 9:56:07.664 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddcf50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ddd210> (PID 611)
2/14/15 9:56:07.673 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f20cc0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f20ff0> (PID 611)
2/14/15 9:56:07.989 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92e10450> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92e3a4d0> (PID 611)
2/14/15 9:56:11.904 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb007ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0078d0> (PID 611)
2/14/15 9:56:11.910 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f4cf00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f4d260> (PID 611)
2/14/15 9:56:11.916 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00ae00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00b2b0> (PID 611)
2/14/15 9:56:11.921 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00a820> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00cc70> (PID 611)
2/14/15 9:56:11.926 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb011280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb011580> (PID 611)
2/14/15 9:56:11.931 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddd680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de0f90> (PID 611)
2/14/15 9:56:11.937 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de3e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de4140> (PID 611)
2/14/15 9:56:11.942 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e1d830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e1b2f0> (PID 611)
2/14/15 9:56:11.946 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de7650> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de7a80> (PID 611)
2/14/15 9:56:11.951 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00e7d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb014be0> (PID 611)
2/14/15 9:56:11.956 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb017b70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb017e30> (PID 611)
2/14/15 9:56:11.961 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8deb680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deb9c0> (PID 611)
2/14/15 9:56:11.965 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dee970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deec30> (PID 611)
2/14/15 9:56:11.970 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df1aa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df1d60> (PID 611)
2/14/15 9:56:11.975 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e3f440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e3f6e0> (PID 611)
2/14/15 9:56:11.980 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f51060> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f51470> (PID 611)
2/14/15 9:56:11.985 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb01b1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb01c530> (PID 611)
2/14/15 9:56:11.990 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df5210> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df5600> (PID 611)
2/14/15 9:56:11.994 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df8580> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df8840> (PID 611)
2/14/15 9:56:11.999 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dfb6b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dfb970> (PID 611)
2/14/15 9:56:12.004 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb020720> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb020bb0> (PID 611)
2/14/15 9:56:12.009 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e136f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e13ff0> (PID 611)
2/14/15 9:56:12.014 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e429b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e42c30> (PID 611)
2/14/15 9:56:12.019 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb023b20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb023de0> (PID 611)
2/14/15 9:56:12.023 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e45950> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e465a0> (PID 611)
2/14/15 9:56:12.028 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb026c70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb026f30> (PID 611)
2/14/15 9:56:12.033 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb104ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb104fd0> (PID 611)
2/14/15 9:56:12.038 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb029dc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02a5f0> (PID 611)
2/14/15 9:56:12.043 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb1086d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb107f50> (PID 611)
2/14/15 9:56:12.048 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e49700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e49a00> (PID 611)
2/14/15 9:56:12.053 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f55380> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f55700> (PID 611)
2/14/15 9:56:12.057 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10bd10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10c150> (PID 611)
2/14/15 9:56:12.062 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10f0d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10f390> (PID 611)
2/14/15 9:56:12.067 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb02e890> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02eb30> (PID 611)
2/14/15 9:56:12.072 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb112710> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb112ac0> (PID 611)
2/14/15 9:56:12.077 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f58e40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f587e0> (PID 611)
2/14/15 9:56:12.082 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb115a50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb115d80> (PID 611)
2/14/15 9:56:12.087 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb032970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb032c30> (PID 611)
2/14/15 9:56:12.091 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e4c900> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e4d540> (PID 611)
2/14/15 9:56:12.096 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb119840> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb119ca0> (PID 611)
2/14/15 9:56:12.101 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11cc30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb11cef0> (PID 611)
2/14/15 9:56:12.106 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11fd60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb120020> (PID 611)
2/14/15 9:56:12.111 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb122e90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb123150> (PID 611)
2/14/15 9:56:12.116 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb036e20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb037330> (PID 611)
2/14/15 9:56:12.120 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb125fc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb126280> (PID 611)
2/14/15 9:56:12.125 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb129160> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb129420> (PID 611)
2/14/15 9:56:12.130 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e50d90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e50ea0> (PID 611)
2/14/15 9:56:12.135 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f5d590> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f5d7d0> (PID 611)
2/14/15 9:56:12.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03b670> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03bb80> (PID 611)
2/14/15 9:56:12.145 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12ca30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb12cd10> (PID 611)
2/14/15 9:56:12.149 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03ef90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03f380> (PID 611)
2/14/15 9:56:12.154 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb042310> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0425d0> (PID 611)
2/14/15 9:56:12.159 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb045440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb045700> (PID 611)
2/14/15 9:56:12.164 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12fc80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb1313d0> (PID 611)
2/14/15 9:56:12.168 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb048a80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb048e30> (PID 611)
2/14/15 9:56:25.375 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb131990> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb134ac0> (PID 611)
2/14/15 9:56:26.174 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:56:37.238 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 9:56:45.034 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:57:31.720 PM Spotlight[230]: Hang timer fired; exiting
2/14/15 9:57:31.721 PM SystemUIServer[201]: Spotlight: Service connection interrupted!
2/14/15 9:57:31.722 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 9:57:47.065 PM Spotlight[624]: applications query - started
2/14/15 9:57:47.093 PM Spotlight[624]: applications query - finished in 0.028 seconds
2/14/15 9:58:05.005 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 10:03:51.071 PM loginwindow[64]: ERROR | +[LWNotifyServer shutdown] | LWNotifyServer shutdown called with server nil
2/14/15 10:04:15.540 PM loginwindow[64]: ERROR | -[SessionLogoutManager quitFinder] | Attempt to set quit finder when alreay set, phase: 6
2/14/15 10:04:17.351 PM garcon[339]: host connection <NSXPCConnection: 0x60800010b760> connection from pid 202 invalidated
2/14/15 10:04:17.352 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 10:04:17.368 PM loginwindow[64]: Login Window point of no return
2/14/15 10:04:17.832 PM UserEventAgent[16]: Captive: [UserAgentDied:143] User Agent @port=74767 Died
2/14/15 10:04:18.167 PM lsuseractivityd[314]: [SFActivityAdvertiser] ERROR: lost XPC connection
2/14/15 10:04:18.168 PM lsuseractivityd[314]: [SFContinuityScanManager] ERROR: lost XPC connection
2/14/15 10:04:19.419 PM sessionlogoutd[649]: sessionlogoutd Launched -
Endless spinning beach ball / system crash report
I am now getting the endless spinning beach ball for about 5 minutes every time I go from one application to another. It's often if I've been in Word or Photoshop, & I go back to Firefox to look at emails; it spins & spins before I can do anything. I also had some sort of a crash yesterday while I was out of the room, so I wasn't doing anything. I came back to find the attached long crash report; it means nothing to me. Is there anyone out there who can interpret this? I had to save it in several screenshots as it was very long (& this isn't even all of it). Thanks.
Banks everywhere seem to try to encourage customers to install it, but in my experience (3 bank accounts) they don't insist.
Unfortunately, as I said earlier, it just doesn't seem to work well for many users of OS X (there are numerous threads on here about it). A couple of years ago I installed it when my bank started pushing it but immediately started having kernel panics. Removing it fixed things immediately.
Occasionally someone from Trusteer has appeared on here offering to help, but generally soon disappear when they start getting flack . -
Finder periodically plagued with Spinning Beach Ball of Death
SBBOD = Spinning Beach Ball of Death
Could someone who understands MacOS X internals please explain to me why the finder needs to wait for an external Firewire drive to spin up to:
1. Open an app from the doc. (sbbod until the FW drive spins up)
2. Quit an app via right clicking the dock icon of the app. (shows 'Application not Responding' until FW drive spins up then
'quit' is the available choice)
3. Get a running program to respond. (sbbod then app responds as usual when FW drive spins up)
Let me set the scene. I do not have 'put drives to sleep' in energy saver. Spotlight is configured to ignore all of my external volumes. None of my apps use the external volumes for scratch or anything else. I rarely if ever directly save to an external volume from any application. I cannot change the behavior of the FW drive going into Stand-By mode (I've checked with Seagate and the feature is not changeable via firmware or dip-switch/jumper settings)
My only thought is poor filesystem buffer cache management. Problem is even that doesn't make sense. If I haven't read from or written to the external drives there shouldn't be ANY in memory buffers associated with the now in stand-by state firewire drive.
The SBBOD usually only takes 5-10 seconds to go away and Finder behavior to return to normal. I know it sounds 'petty' but it definitely is a flaw in what is supposed to be (and usually is) a very responsive GUI. I've experienced this annoying behavior with the standard Apple apps (Mail, Address Book, iCal, iTunes etc) and my 3rd party apps (Photoshop CS3, Excel, Word, Cisco VPN client. I'm thinking about writing a crontab entry to 'touch' the FW drive every few minutes to keep it spun up as a workaround.
Running 10.6.1 and hoping Apple would have gotten it right with this release.AFAIK, the Seagate bare HDs don't have that limitation. At least the 750 GB SATA, ST3750640AS, one doesn't have the standby mode. Neither do any in that family. Spec sheet at http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Barracuda7200.10_SATA_750.3GB&vgnextoid=138697c102ede010VgnVCM100000dd04090aRCRD&locale=en-GB
-
Can't seem to get rid of Spinning Beach Ball in Mail
As someone else put it... it seems that Yosemite is Apple's VISTA. Mail is fast becoming my most annoying App because clicking on almost any email seems to send the signal for the Spinning Beach Ball to appear. Looking at activity monitor, it says that Mail is Not Responding, and then after a minute or two, the email finally opens.
I'm thinking that perhaps Apple isn't testing Yosemite on older iMacs like mine, a circa 2007 (?) iMac7,1 identifier currently trying to run Yosemite OS X v.10.10.1 on my Intel 2.8GHz Core 2 Duo running 6 GB 667 MHz DDR2 SDRAM. Mail is one issue, I'm also seeing Multiple IP Address issues. I'm trying to purge EMAils especially those that have images in them... figure I'll part the images on a USB HDD, and delete all those actual emails. Even that is tough because the minute I highlight
Is there any fix for the spinning beach ball issue?
MikeOK, here's my current Etrecheck. Maybe somebody can decipher this and give me a clue on how to resolve my problems. I should not that I no longer have Elgato's EyeTV but I'm unsure about the correct method used to remove software like this, especially if there's no uninstall program that completely removes any references to it. I did run the activity monitor and it seems like Kernel Task (?) is at the top of the list (Shows 541.1MB now) all the time when I select the MEMORY column. There's 6.0 GB installed, 5.96 GB Used, Virtual Memory 6.28 GB, Swap Used is 59.5 MB, App Memory 4.33 GB, File Cache is 910.4 MB, Wired Memory 666.9 MB, and compressed is 96.8MB.
Problem description:
Spinning beach ball when opening or responding to emails, web pages very slow to open, multiple computers using my IP address.
EtreCheck version: 2.1.1 (104)
Report generated December 7, 2014 at 2:19:38 PM EST
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
6 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 23:48:17
Disk Information: ℹ️
ST3500630AS Q disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (150.13 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
YAMAHA composite_device
Logitech USB Receiver
Apple Inc. Built-in iSight
MICRONET FANTOM DRIVE 2 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Grafix-2TB (disk1s2) /Volumes/Grafix-2TB : 2.00 TB (1.92 TB free)
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
LaCie d2 quadra (button) 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
1TB TimeMachine (disk3s2) /Volumes/1TB TimeMachine : 999.86 GB (10.50 GB free)
Configuration files: ℹ️
/etc/hosts - Count: 2
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
[not loaded] com.keyspan.iokit.usb.KeyspanUSAdriver (2.5) [Support]
[not loaded] com.prolific.driver.PL2303 (1.2.1) [Support]
[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Support]
/Users/[redacted]/Downloads/LCC Installer-1.app
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
Startup Items: ℹ️
EyeConnect: Path: /Library/StartupItems/EyeConnect
HP IO: Path: /Library/StartupItems/HP IO
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.thinkyhead.TabletMagic.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
[running] org.samba.nmbd.plist [Support]
[failed] org.samba.smbd.plist [Support] [Details]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.divx.agent.postinstall.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
AdobeResourceSynchronizer UNKNOWN (missing value)
Logitech Registration UNKNOWN (missing value)
Logitech Control Center Daemon ApplicationHidden (/Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
WDQuickView Application (/Incompatible Software/WDQuickView.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.0.3r472 [Support]
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.1.4 [Support]
OVSHelper: Version: 1.1 [Support]
Silverlight: Version: 4.0.60831.0 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 9.5.5 [Support]
O3D: Version: 0.1.42.3 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
Ultimate
Wondershare Player-1
ClickToFlash
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Logitech Control Center [Support]
Perian [Support]
TabletMagic [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 349.11 GB
Destinations:
1TB TimeMachine [Local]
Total size: 999.86 GB
Total number of backups: 158
Oldest backup: 2012-03-30 18:06:15 +0000
Last backup: 2014-12-07 18:52:43 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 349.11 GB X 3)
Top Processes by CPU: ℹ️
13% Console
10% mds
5% WindowServer
4% Mail
2% Activity Monitor
Top Processes by Memory: ℹ️
425 MB Adobe Photoshop CS4
232 MB Mail
180 MB Finder
161 MB softwareupdated
161 MB Pref Setter
Virtual Memory Information: ℹ️
61 MB Free RAM
2.82 GB Active RAM
2.75 GB Inactive RAM
702 MB Wired RAM
12.87 GB Page-ins
26 MB Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 10:11:59 AM Pref Setter_2014-12-07-101159_Mikes-iMac-9.cpu_resource.diag [Details]
Dec 5, 2014, 06:43:21 PM Adobe Photoshop CS4_2014-12-05-184321_Mikes-iMac-9.cpu_resource.diag [Details]
Dec 5, 2014, 02:31:56 PM Self test - passed
Dec 5, 2014, 02:18:49 PM Adobe Photoshop CS4_2014-12-05-141849_Mikes-iMac-9.cpu_resource.diag [Details]
Nov 19, 2014, 02:53:27 PM Kernel_2014-11-19-145327_Mikes-iMac-9.panic [Details] -
My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
New (8/14) Macbook Pro Retina - Premiere Pro CC 2014 spinning beach ball
Help! Seems my shiny new wiz-bang 4-core Macbook Pro with 16 GB of Ram and a 512 solid state drive works just fine with Adobe Premiere Pro CC 2014 until my project reaches a certain size, then it won't open the project and immediately gives me the deadly spinning beach ball. The only way to exit is to force quit whereupon I get the "Sorry, a serious error has occurred...". Aggravating beyond words.
Saw one forum comment where it was recommended to update to the 6.0 CUDA driver, but not even sure I have a CUDA driver. Plenty of space left on hard drive. In Premiere Pro preferences under the "Memory Tab" it doesn't seem to matter if it's set to "Optimize rendering for.... Memory or Performance." I've reinstalled the Premiere Pro App twice. Doesn't help.
Some specs:
Processor 2.5 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro
NVIDIA GeForce GT 750M GPU PCie
Intel Iris Pro GPU Built-in
8 GB DDR# 1600 MHz (x2) = 16 GB RAM
350 GB of 499 GB left on drive
Of the 16 GB of RAM I have 11 available for Premiere Pro and the other 5 GB allocated for other apps.
Any suggestions would be greatly appreciated.>NVIDIA GeForce GT 750M GPU PCie
>Intel Iris Pro GPU Built-in
Dual graphics adapters are a bane on civilization!!!
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0 -
Spinning beach ball each time I make an edit!
Hi guys - have done a search on this to no avail.
I upgraded to Leopard (foolishly) and recently have found that I am getting the spinning beach ball on every edit I make, making the whole thing unbelievably slow.
I have tried repairing disk permissions, closing all sequences / projects except the one that I am working on. The project is only 24 minutes long, and isn't particularly graphic heavy. I have also split the project in to shorter 5 minute sequences but still no luck. I haven't trashed preferences as FCP Rescue 6 doesn't work.
My settings / setup:
Mac OSX 10.5.1
G5 Quad
FCP 6.0.2
Motion 3
DV PAL Anamorphic
FCP Project folder on internal hard drive
Capture scratch and render files on external Sata drive
2 other 1TB External firewire drives
External monitor
Sony HDV Dec
2 screens
Any help would be much appreciated!
StephenIf you go with the reinstall
"Not sure what you mean by 0s and bad sectors"
Disc Utility (applications/utilities) Highlight the hard drive, erase tab, should be under "security" (in 10.4 not sure about 10.5). *This will erase everything on drive*
"or if there are any specific steps to take backing up the system drive..."
well anything you want to keep must be copied to another drive or dvd/cd; projects, plug-ins, browser bookmarks, downloaded programs...everything. Which is a really good idea anyway - all drives will fail sooner or later.
Edit - You know you get into this to be creative and you wind up being an IT guy just to keep it all running - it's inevitable if you want well running system.
Message was edited by: javabob -
The LaCie is connected via DVI to thunderbolt adapter. It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes. Any thoughts?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS). -
Safari won't open... spinning beach ball
Out of the blue this morning, Safari won't open. I click it, the icon bounces, and then I get the spinning beach ball. If I go to the Force Quit Applications window, it says it's not responding. Any ideas what may be causing this and how to fix it?
-BWhat is the exact wording of the message you see, and what are you doing when you see it?
These are the steps I took this morning, again, along with the wording. Before these steps, I logged into my account through the Google browser, and verified that I had a purchase in October of OS X Lion:
1 - booted computer under recovery.
2 - Disk Utility - Repair Disk (Result: The Volume New Macbook appears to be okay)
3 - Disk Utility - Repair Disk Permissions - (Result:0 Repaired - Permissions Repair Complete)
4 - Reinstall Mac OS - "Your computer's eligibility will be verified with Apple - OK
5 - "To Continue, you must agree to the terms and conditions" - Agree
6 - Select New Macbook - Install
7 - signing into Apple Store (Result: This Apple ID has not purchased Lion)
8 - rebooted and tried to launch App Store - back to spinning beach balls, along with all other internet apps; Safari, Mail, App Store, iTunes, etc.
Aps not affected: Google Chrome, Outlook (as long as I don't click on an email connected to an HTTPS server) and anything not on the internet.
I hope this helps and thank you for your advice. I wish I could use my Snow Leopard disks; my dvd drive is broken.
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