Photoshop CS3 crashing and installation getting 'stuck'

Last week Photoshop CS3 started crashing when trying to select a new file to open.
This didn't seem related to any particulr file and appeared to be random.
Error message was "an unrecoverable problem has occurred, Photoshop will now quit"
Actully it didn't quit and had to be force quit.
This was happenning sporadically, but today it happened every time I tried to open any image file.
Thinking it was a good idea to re-install, I tried that but the installation got 'stuck' and couldn't be completed.
A few minutes into the installation, prompts appeared asking for the CS4 Flash disk [which we bought seperately]
and then asked for the CS3 Application disk again. That disk was put in the drive and a minute or so later it asks for the CS3 Application disk.
Which is the disk it already has...
Has anyone else had this odd situation and found a solution?
Any thoughts appreciated!

Try resetting your preferences as described in the FAQ.
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

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