Photoshop CS3 Extended crashes when using Black and White or photomerge
Photoshop crashes when I go to adjustment > Black and White also crashes on Photomerge.
Running 10.4.11 have uninstalled and reinstalled 2 times. Runs fine on old HD only different program is Office 2008.
Have 3 gigs of ram and 500 gig HD . G5 1.6 GHz
Any suggestions,
Thanks
I did reset to factory settings no change. I also ran Repair Permission. I didn't run it before I
installed but it was a new system on a new 500 gig HD. I have over 200 gig of free space and 100 gig on other HD. 2 gigs of Ram for Photoshop. Tried both as scratch disk same problem. Photoshop crashes with both Photomerge and Black and White.
Don't have the latest version of Disk Warrior so haven't tried that.
This problem doesn't happen when I reboot to other HD same programs except for Office 2008 could that be the conflict?
thank you for the suggestions.
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Photoshop CS6 Extended crashing when using Oil Paint filter
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System info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3502 MHz
Built-in memory: 16281 MB
Free memory: 11464 MB
Memory available to Photoshop: 14666 MB
Memory used by Photoshop: 65 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 260/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 2
Video Card: Intel(R) HD Graphics 3000
OpenCL Unavailable
Driver Version: 9.17.10.2932
Driver Date: 20121212000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Video Mode:
Video Card Caption: Intel(R) HD Graphics 3000
Video Card Memory: 896 MB
Video Rect Texture Size: 8192
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 260
OpenCL Unavailable
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 260
Video Card Memory: 896 MB
Video Rect Texture Size: 8192
Serial number: 92628903515484833330
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Dave\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Z:\, 931.5G, 591.4G free
W:\, 1.82T, 1.79T free
H:\, 698.5G, 493.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
ONCore7.dll ONCore 7.0.0.0
ONCoreFoundation7.dll ONCoreFoundation7 7, 0, 0, 0
ONDocument7.dll ONDocument 7.0.0.0
ONProxySupport7.dll ONProxySupport 1.0.0.0
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Viveza 2 2.1.0.22656
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Alien Skin Autolayer 3 3.0.0 20463 2012-03-23 12:39
BackgroundFilter 2.2.0.22656
Bokeh 2.0.1
Camera Raw 7.4
Color Efex Pro 4 4,20
Color Efex Pro 4 4,20
Dfine 2 2.2.0.22656
FineStructuresFilter 2.2.0.22656
FocalPoint 2.1 2.1.1
FocalPoint 2.1 Filter 2.1.1
FocalPoint 2.1 Smart Filter 2.1.1
HDR Efex Pro 2 2,10
HotPixelsFilter 2.2.0.22656
iCorrect EditLab Pro 6.0 5.5.0r1
Lucis Pro 6.0 NO VERSION
Lucis Pro 6.0 NO VERSION
Merge to HDR Efex Pro 2 2,10
Nik Collection Selective Tool 2.1.5.22621
Perfect BW 1 1.0.1
Perfect BW 1 Filter 1.0.1
Perfect BW 1 Smart Filter 1.0.1
Perfect Effects 4 4.0.2
Perfect Effects 4 Filter 4.0.2
Perfect Effects 4 Smart Filter 4.0.2
Perfect Mask 5.2 5.2.1
Perfect Mask 5.2 Filter 5.2.1
Perfect Mask 5.2 Smart Filter 5.2.1
Perfect Portrait 2 2.0.1
Perfect Portrait 2 Filter 2.0.1
Perfect Portrait 2 Smart Filter 2.0.1
Perfect Resize 7.5 7.5.1
Perfect Resize 7.5 Engine Automation 7.5.1
Perfect Resize 7.5 Engine Filter 7.5.1
Perfect Resize 7.5 Filter 7.5.1
Perfect Resize Format 7.5.1
Portrait Professional 1, 5, 1, 0
ShadowsFilter 2.2.0.22656
Sharpener Pro 3: (1) RAW Presharpener 3.1.0.22665
Sharpener Pro 3: (2) Output Sharpener 3.1.0.22665
Silver Efex Pro 2 2,100
Silver Efex Pro 2 2,100
SkinFilter 2.2.0.22656
SkyFilter 2.2.0.22656
StrongNoiseFilter 2.2.0.22656
Topaz BW Effects 2 10.0
Topaz Detail 3 10.0
Topaz photoFXlab 10.0
Topaz ReMask 3 10.0
Topaz Simplify 4 10.0
TopazRemaskAutomate NO VERSION
Plug-ins that failed to load: NONE
Flash:
onOne
Mini Bridge
Kuler
Installed TWAIN devices: NONECrash info helps, but it would seem that you just see the old "intel chips don't cut it" problem. Turn of the intel graphics unit in the driver or even in the BIOS/ EFI. Perhaps updating your storage/ SATA driver when installing the SSD simply has re-enabled it.
Mylenium -
Photoshop CS3 Extended Crashes when opening/browsing for file
Here Is a copy of the crash report...
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0.1" build="10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]), ©1990-2007 Adobe Systems Incorporated">
<time year="2012" month="7" day="31" hour="13" minute="29" second="10" />
<user guid="0D3218BF-5911-46D4-A945-65756C294A36" />
<system platform="macintosh" osversion="10.5.8" applicationlanguage="en" userlanguage="en" oslanguage="en_US" ram="2048MB" machine="i386" model="iMac7,1" cpuCount="2" cpuFreq="2400MHz" busFreq="800MHz" />
<crash exception="Unmapped Memory Exception" instruction="348b028b">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x92ff23b5" symbolname="__GetSrcBits32ARGB"/>
<stackStatement index="1" address="0x92ff3fc9" symbolname="_StretchBlt"/>
<stackStatement index="2" address="0x92fe4c2a" symbolname="_Stretch"/>
<stackStatement index="3" address="0x92fe3e1d" symbolname="_OneSrcOneDst"/>
<stackStatement index="4" address="0x92fe3906" symbolname="_CommonBits"/>
<stackStatement index="5" address="0x92ff2c77" symbolname="_CopyDeepMask"/>
<stackStatement index="6" address="0x953175bf" symbolname="__Z18AddImageToIconDatamPv"/>
<stackStatement index="7" address="0x9056a4c5" symbolname="__ISGoThruImageStorages"/>
<stackStatement index="8" address="0x95317005" symbolname="__Z19ImageRefCacheGetterlP16OpaqueISImageRef"/>
<stackStatement index="9" address="0x95322fcd" symbolname="__ZN10IconPixMapC2EPvPFPPcmS0_EPKmb"/>
<stackStatement index="10" address="0x95319452" symbolname="__Z19PlotIconRefInQDPortRK4RectssPK8RGBColormhPvPFPPcmS5_E"/>
<stackStatement index="11" address="0x9531926a" symbolname="_PlotIconRef"/>
<stackStatement index="12" address="0x3001682a" symbolname="unknown"/>
<stackStatement index="13" address="0x2fffb42f" symbolname="unknown"/>
<stackStatement index="14" address="0x3000e74c" symbolname="unknown"/>
<stackStatement index="15" address="0x3000d768" symbolname="unknown"/>
<stackStatement index="16" address="0x30006001" symbolname="unknown"/>
<stackStatement index="17" address="0x2fff6bb3" symbolname="unknown"/>
<stackStatement index="18" address="0x300005d5" symbolname="unknown"/>
<stackStatement index="19" address="0x3001970a" symbolname="unknown"/>
<stackStatement index="20" address="0x30019354" symbolname="unknown"/>
<stackStatement index="21" address="0x2fffe91d" symbolname="unknown"/>
<stackStatement index="22" address="0x2ff6d968" symbolname="unknown"/>
<stackStatement index="23" address="0x2fff2bc7" symbolname="unknown"/>
<stackStatement index="24" address="0x2fff2b07" symbolname="unknown"/>
<stackStatement index="25" address="0x2ffe89ef" symbolname="unknown"/>
<stackStatement index="26" address="0x2ffea98b" symbolname="unknown"/>
<stackStatement index="27" address="0x30025442" symbolname="unknown"/>
<stackStatement index="28" address="0x2ff6b791" symbolname="unknown"/>
<stackStatement index="29" address="0x2ff49cab" symbolname="unknown"/>
<stackStatement index="30" address="0x2ffbf57a" symbolname="unknown"/>
<stackStatement index="31" address="0x2ff4a8fe" symbolname="unknown"/>
<stackStatement index="32" address="0x2ff4c535" symbolname="unknown"/>
<stackStatement index="33" address="0x93ecd5a3" symbolname="-[NSNavSavePanel sendCBEvent:withData:]"/>
<stackStatement index="34" address="0x93ecab0c" symbolname="-[NSNavSavePanel _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:]"/>
<stackStatement index="35" address="0x93943567" symbolname="-[NSApplication _orderFrontModalWindow:relativeToWindow:]"/>
<stackStatement index="36" address="0x93942fd1" symbolname="-[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector:contextIn fo:]"/>
<stackStatement index="37" address="0x93a7abb8" symbolname="-[NSApplication beginModalSessionForWindow:]"/>
<stackStatement index="38" address="0x93a7aa23" symbolname="-[NSApplication runModalForWindow:]"/>
<stackStatement index="39" address="0x93a6bbb6" symbolname="-[NSSavePanel(NSSavePanelRuntime) runModalForDirectory:file:types:]"/>
<stackStatement index="40" address="0x93ecae0e" symbolname="-[NSNavOpenPanel run]"/>
<stackStatement index="41" address="0x93ecee56" symbolname="__NSNavDialogRun"/>
<stackStatement index="42" address="0x2ff4ade4" symbolname="unknown"/>
<stackStatement index="43" address="0x2ffbfb40" symbolname="unknown"/>
<stackStatement index="44" address="0x2ff46927" symbolname="unknown"/>
<stackStatement index="45" address="0x00062f3f" symbolname="unknown"/>
<stackStatement index="46" address="0x006e4baf" symbolname="unknown"/>
<stackStatement index="47" address="0x000643ef" symbolname="unknown"/>
<stackStatement index="48" address="0x006e5586" symbolname="unknown"/>
<stackStatement index="49" address="0x00079411" symbolname="unknown"/>
<stackStatement index="50" address="0x000e715a" symbolname="unknown"/>
<stackStatement index="51" address="0x000de129" symbolname="unknown"/>
<stackStatement index="52" address="0x000de1c6" symbolname="unknown"/>
<stackStatement index="53" address="0x0005e8bf" symbolname="unknown"/>
<stackStatement index="54" address="0x0005ea07" symbolname="unknown"/>
<stackStatement index="55" address="0x000618dd" symbolname="unknown"/>
<stackStatement index="56" address="0x006e5183" symbolname="unknown"/>
<stackStatement index="57" address="0x00060f9d" symbolname="unknown"/>
<stackStatement index="58" address="0x00078605" symbolname="unknown"/>
<stackStatement index="59" address="0x000602ee" symbolname="unknown"/>
<stackStatement index="60" address="0x0006045d" symbolname="unknown"/>
<stackStatement index="61" address="0x00060570" symbolname="unknown"/>
<stackStatement index="62" address="0x00219cd6" symbolname="unknown"/>
<stackStatement index="63" address="0x00219d31" symbolname="unknown"/>
<stackStatement index="64" address="0x00003272" symbolname="unknown"/>
<stackStatement index="65" address="0x00003199" symbolname="unknown"/>
<stackStatement index="66" address="0x00000002" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="CS" value="0x00000017"/>
<register name="DS" value="0x0000001f"/>
<register name="SS" value="0x0000001f"/>
<register name="ES" value="0x0000001f"/>
<register name="FS" value="0000000000"/>
<register name="GS" value="0x00000037"/>
<register name="EFLAGS" value="0x00010246"/>
<register name="EIP" value="0x92ff23b5"/>
<register name="EAX" value="0000000000"/>
<register name="EBX" value="0x92ff2cc2"/>
<register name="ECX" value="0000000000"/>
<register name="EDX" value="0x2e0d1000"/>
<register name="ESI" value="0xbfffcfcc"/>
<register name="EDI" value="0x00000011"/>
<register name="EBP" value="0xbfffcdd8"/>
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<binaryImage start="0x9528e000" end="0x952b6fff" type="__TEXT" path="/System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut"/>
<binaryImage start="0x952fc000" end="0x9534dfff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HISe rvices.framework/Versions/A/HIServices"/>
<binaryImage start="0x9534e000" end="0x95399fff" type="__TEXT" path="/System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMedi aIOServices"/>
<binaryImage start="0x9539a000" end="0x956a2fff" type="__TEXT" path="/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framewo rk/Versions/A/HIToolbox"/>
<binaryImage start="0x956a3000" end="0x95a5ffff" type="__TEXT" path="/System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox"/>
<binaryImage start="0x95a60000" end="0x95a6afff" type="__TEXT" path="/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.frame work/Versions/A/CarbonSound"/>
<binaryImage start="0x95a6b000" end="0x95a8afff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libJPEG.dylib"/>
<binaryImage start="0x95a8b000" end="0x95a91fff" type="__TEXT" path="/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/V ersions/A/Print"/>
<binaryImage start="0x95a92000" end="0x95aaafff" type="__TEXT" path="/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.fra mework/Versions/A/OpenScripting"/>
<binaryImage start="0x95aab000" end="0x95af4fff" type="__TEXT" path="/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.fr amework/Versions/A/Metadata"/>
<binaryImage start="0x95af5000" end="0x95b9cfff" type="__TEXT" path="/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.f ramework/Versions/A/CFNetwork"/>
<binaryImage start="0x95b9d000" end="0x95ba2fff" type="__TEXT" path="/System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServi ces"/>
<binaryImage start="0x95ba3000" end="0x95bc1fff" type="__TEXT" path="/System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService"/ >
<binaryImage start="0x95bc2000" end="0x96930fff" type="__TEXT" path="/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework /Versions/A/WebCore"/>
<binaryImage start="0x96931000" end="0x96c5cfff" type="__TEXT" path="/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime"/>
<binaryImage start="0x96ca9000" end="0x96caafff" type="__TEXT" path="/usr/lib/libffi.dylib"/>
<binaryImage start="0x96cab000" end="0x96cb2fff" type="__TEXT" path="/usr/lib/libbsm.dylib"/>
<binaryImage start="0x96cb3000" end="0x96d10fff" type="__TEXT" path="/usr/lib/libstdc++.6.dylib"/>
<binaryImage start="0x96d4c000" end="0x96d59fff" type="__TEXT" path="/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL"/>
<binaryImage start="0x96d5a000" end="0x96f2bfff" type="__TEXT" path="/System/Library/Frameworks/Security.framework/Versions/A/Security"/>
<binaryImage start="0x96f2c000" end="0x96f3bfff" type="__TEXT" path="/System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrapper s"/>
<binaryImage start="0x96f3c000" end="0x96f8bfff" type="__TEXT" path="/System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI"/>
<binaryImage start="0x9707b000" end="0x9715cfff" type="__TEXT" path="/usr/lib/libxml2.2.dylib"/>
<binaryImage start="0x9715d000" end="0x97197fff" type="__TEXT" path="/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI"/>
<binaryImage start="0x97198000" end="0x9719cfff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libGIF.dylib"/>
<binaryImage start="0x9719d000" end="0x9721afff" type="__TEXT" path="/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framew ork/Versions/A/libvMisc.dylib"/>
<binaryImage start="0xb0000000" end="0xb0004fff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/ahclient.framework/Versions/A/ahclient"/>
<binaryImage start="0xba900000" end="0xba916fff" type="__TEXT" path="/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib"/>
<binaryImage start="0xbab00000" end="0xbab21fff" type="__TEXT" path="/System/Library/CoreServices/Encodings/libKoreanConverter.dylib"/>
</binaryImageSet>
</crash>
This happens every time i try to browse or open photos.
If anyone could please help...You're crashing in Mac OS code as it tries to draw icons in the dialog.
It looks very similar to some known bugs in MacOS (GetSrcBits and PlotIconRef), both involving the Carbon APIs - which means that Apple won't be fixing them. (of course, you're on 10.5.8, which Apple definitely won't be fixing)
We don't know the cause of those crashes, or how to avoid them (and couldn't code around them because they are part of Apple's open/save dialog code).
Sorry I don't have better news. -
Photoshop CS3 Extended crashes on MacBookPro
Photoshop CS3 Extended crashes on MacBookPro
I'm working on a MacBookPro Intel Core 2 Duo 4GB RAM OSX 10.5.2 Eng
The software is Photoshop Extended 10.0.1 and a Creative Suite 3 standard is also installed (Photshop is not installed because I've already had the extended version, both english versions)
Photoshop crashes very often and it doesn't save in psd file format. In that case the message is 'Could not save 'xxx' because there are too many files open. Try closing some windows and try again.'
When I choose New Document an error appear 'Can't read the document presets file.
When I choose a new Workspace the error is ' The command "Select" is not currently available'
Can't work!...any suggestions?
Giuseppe AndrettaGiuseppi,
Some followup thoughts...
25GB scratch disk is quite small. RAM may not have changed, but it's possible it's not seated correctly or that it is not working properly.
Booting off your System disk's Disk Utility and then booting off the DiskWarrior disk and running repairs should be standard/routine maintenance, and should be run anytime your system is not "quite right". And they should be run immediately before any system or application updates. And then repeat Disk Utility right after.
Most of us cannot read crash logs.
Neil -
Photoshop CS6 keeps crashing when I try and change brush colour
Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.
Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
Please give me advices when to use black and white sliders in LR4.
Please give me advices when to use black and white sliders in LR4.
I use blacks and white sliders on every photo (this does not necessarily imply non-zero values). I consider them as important as any other slider. Not optional, not for fine tuning - include consideration each iteration.
Although that is contrary to what Adobe and many "experts" recommend, I tried doing it their way too but I could not get the results I wanted in most cases.
The "concept" and original intent is for fine tuning, but the implementation is not. I often set whites to +20, +30, +40. This has a radical effect on overall exposure which is the most important thing to get right in PV2012. And it generally requires compensatory adjustment of highlights, shadows, and sometimes contrast...
Likewise, optimal shadow toning can include radical blacks adjustment - sorry Adobe/experts/defenders, but for me - it's true. And, blacks slider, like whites, affects entire histogram, a lot.
Summary:
========
If you want to keep things as simple as possible, then use sparingly and use last (gag), but if you want your photos to look how you want them to look - as good as possible, then use liberally, and pay the price...
More info here: http://forums.adobe.com/message/4259091#4259091
Rob -
I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Photoshop CS 3 crashes when using Intuos 3 Tablet
Everytime i use my wacom intuos 3 tablet with photoshop it tends to crash after a while. It usually seems to happen everytime i paint and if i enlarge or shrink the brush size or if i use the smudge tool, i think. It's an incredibly frustrating problem. I am certain it has to do with my Tablet because when i use photoshop normally with my mouse, it works flawlessly.
I also usually get the same crash message. Please can anyone help.
Process: Adobe Photoshop CS3 [322]
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0 (10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0)
Code Type: X86 (Native)
Parent Process: launchd [79]
Date/Time: 2010-10-21 14:50:41.344 -0400
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 863657 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 425905 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: DD9AB325-7D4B-4A29-B4CD-C4CF56682AD8
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa06e1650 XHNDL_trapbackinstruction + 0
1 com.adobe.Photoshop 0x001a5c03 0x1000 + 1723395
2 com.adobe.Photoshop 0x010be786 AWSCUIGetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 27138
3 com.adobe.Photoshop 0x002f36bc 0x1000 + 3090108
4 com.adobe.Photoshop 0x002f3bda 0x1000 + 3091418
5 com.adobe.Photoshop 0x002f6499 0x1000 + 3101849
6 com.adobe.Photoshop 0x0065c679 0x1000 + 6665849
7 com.adobe.Photoshop 0x0065cbac 0x1000 + 6667180
8 com.adobe.Photoshop 0x0065cee5 0x1000 + 6668005
9 com.adobe.Photoshop 0x0065382e 0x1000 + 6629422
10 com.adobe.Photoshop 0x00654b9d 0x1000 + 6634397
11 com.adobe.Photoshop 0x0066ece1 0x1000 + 6741217
12 com.adobe.Photoshop 0x0066f8b6 0x1000 + 6744246
13 com.adobe.Photoshop 0x00670fa1 0x1000 + 6750113
14 com.adobe.Photoshop 0x00671022 0x1000 + 6750242
15 com.adobe.Photoshop 0x00671322 0x1000 + 6751010
16 com.adobe.Photoshop 0x0067067d 0x1000 + 6747773
17 com.adobe.Photoshop 0x006717bd 0x1000 + 6752189
18 com.adobe.Photoshop 0x00656efd 0x1000 + 6643453
19 com.adobe.Photoshop 0x00685303 0x1000 + 6832899
20 com.adobe.Photoshop 0x009c452d 0x1000 + 10237229
21 com.adobe.Photoshop 0x005339a4 0x1000 + 5450148
22 com.adobe.Photoshop 0x000ce2bc 0x1000 + 840380
23 com.adobe.Photoshop 0x000ce11c 0x1000 + 839964
24 com.adobe.Photoshop 0x000ce11c 0x1000 + 839964
25 com.adobe.Photoshop 0x000ce11c 0x1000 + 839964
26 com.adobe.Photoshop 0x000d0fd0 0x1000 + 851920
27 com.adobe.Photoshop 0x00543323 0x1000 + 5514019
28 com.adobe.Photoshop 0x000616b2 0x1000 + 394930
29 com.adobe.Photoshop 0x006e4a63 0x1000 + 7223907
30 com.adobe.Photoshop 0x00060cfd 0x1000 + 392445
31 com.adobe.Photoshop 0x00078365 0x1000 + 488293
32 com.adobe.Photoshop 0x0006004e 0x1000 + 389198
33 com.adobe.Photoshop 0x000601bd 0x1000 + 389565
34 com.adobe.Photoshop 0x000602d0 0x1000 + 389840
35 com.adobe.Photoshop 0x0021998e 0x1000 + 2197902
36 com.adobe.Photoshop 0x002199e9 0x1000 + 2197993
37 com.adobe.Photoshop 0x00002fd2 0x1000 + 8146
38 com.adobe.Photoshop 0x00002ef9 0x1000 + 7929
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9793b942 kevent + 10
1 libSystem.B.dylib 0x9793c05c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x9793b519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x9793b2be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x9793ad41 pthreadwqthread + 390
5 libSystem.B.dylib 0x9793ab86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x979150fa machmsgtrap + 10
1 libSystem.B.dylib 0x97915867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x9670ccb8 TSexception_listenerthread + 160
3 libSystem.B.dylib 0x9794281d pthreadstart + 345
4 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9791515a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x97942ca5 pthread_condwait + 1066
2 libSystem.B.dylib 0x97971848 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x95148a80 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x951017f1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x951016d4 -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.Photoshop 0x00e70209 0x1000 + 15135241
7 com.adobe.Photoshop 0x00e0ba65 0x1000 + 14723685
8 com.adobe.Photoshop 0x00e6e734 0x1000 + 15128372
9 com.apple.Foundation 0x9510c8d4 -[NSThread main] + 45
10 com.apple.Foundation 0x9510c884 _NSThread__main_ + 1499
11 libSystem.B.dylib 0x9794281d pthreadstart + 345
12 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9791514e semaphoretimedwaittrap + 10
1 ...ple.CoreServices.CarbonCore 0x9667715e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x23a0206b 0x239cc000 + 221291
3 ...ple.CoreServices.CarbonCore 0x96644dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9794281d pthreadstart + 345
5 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x97943066 _semwaitsignal + 10
1 libSystem.B.dylib 0x97942d22 pthread_condwait + 1191
2 libSystem.B.dylib 0x979449b8 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x96679a3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9666538d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96660d67 MPWaitOnQueue + 250
6 AdobeACE 0x01ef4803 0x1ec4000 + 198659
7 AdobeACE 0x01ef4031 0x1ec4000 + 196657
8 ...ple.CoreServices.CarbonCore 0x96644dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9794281d pthreadstart + 345
10 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9791520e machwaituntil + 10
1 libSystem.B.dylib 0x9799c5a9 nanosleep + 345
2 com.adobe.PSAutomate 0x43d4252b ScObjects::Thread::sleep(unsigned int) + 79
3 com.adobe.PSAutomate 0x43d329b5 ScObjects::BridgeTalkThread::run() + 153
4 com.adobe.PSAutomate 0x43d42615 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x9794281d pthreadstart + 345
6 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9791520e machwaituntil + 10
1 libSystem.B.dylib 0x9799c5a9 nanosleep + 345
2 com.adobe.Photoshop 0x001e3a79 0x1000 + 1976953
3 ...ple.CoreServices.CarbonCore 0x96644dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9794281d pthreadstart + 345
5 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9791520e machwaituntil + 10
1 libSystem.B.dylib 0x9799c5a9 nanosleep + 345
2 com.adobe.Photoshop 0x001e58af 0x1000 + 1984687
3 ...ple.CoreServices.CarbonCore 0x96644dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9794281d pthreadstart + 345
5 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9791515a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x97942ca5 pthread_condwait + 1066
2 libSystem.B.dylib 0x97971848 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x966653b5 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x966650f3 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x96664d89 AsyncFileThread(void*) + 102
6 libSystem.B.dylib 0x9794281d pthreadstart + 345
7 libSystem.B.dylib 0x979426a2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9793a9d2 _workqkernreturn + 10
1 libSystem.B.dylib 0x9793af68 pthreadwqthread + 941
2 libSystem.B.dylib 0x9793ab86 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xffffffff ecx: 0x00000000 edx: 0xbfffd858
edi: 0x00000000 esi: 0xfffffffe ebp: 0xbfffda78 esp: 0xbf800f50
ss: 0x0000001f efl: 0x00010246 eip: 0xa06e1650 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x16e0ffd +com.adobe.Photoshop 10.0 (10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0) <5F5DAD12-A7A4-42E6-B45C-FA9D92FE2CC3> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
0x1b9a000 - 0x1e1afe7 +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ec4000 - 0x1fc4fe7 +AdobeACE ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1fe3000 - 0x2004ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x2011000 - 0x202afff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2034000 - 0x2298fc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2314000 - 0x2337ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x2349000 - 0x239effd +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x23ac000 - 0x23c7ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetti ngs
0x23e0000 - 0x2496fcc +FileInfo ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x24c4000 - 0x24caff7 org.twain.dsm 1.9.4 (1.9.4) <0DC7A02C-04AC-AEB9-34FA-5025B45F20C6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x24d1000 - 0x263cff7 +AdobeOwl ??? (???) <E228E1B1-8BDB-47AC-9DBF-B4CF705A58D5> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2695000 - 0x269bfff +com.adobe.AdobeCrashReporter 2.5 (2.5.02272007) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
0x26a2000 - 0x26befd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x26c9000 - 0x2a1efc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) <8111F571-D718-411E-9624-6FB83187D84A> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
0x2bb7000 - 0x2bfefc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobecaps.framework/Versions/A/adobecaps
0x2c0e000 - 0x2c4eff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x2f08000 - 0x2f08ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x2f2e000 - 0x2f2fff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8072000 - 0x8080fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8F5FA7F7-840D-C5EF-C6E6-E2AF7CE43CD2> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8084000 - 0x8096ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <026B8702-B0A6-1D90-BBD6-AAAD2E14810D> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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0x9552d000 - 0x95895ff7 com.apple.QuartzCore 1.6.2 (227.22) <4288F0D2-0C87-F054-C372-8764B44DE024> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95896000 - 0x95afafef com.apple.security 6.1.1 (37594) <3F68A006-6B30-85D5-1A75-8D748F72A6D5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95afb000 - 0x95b10fff com.apple.ImageCapture 6.0 (6.0) <0E86F45E-E656-9015-7AD4-A2C5F8D8A2FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95b4a000 - 0x95b4dff7 libCGXType.A.dylib 543.50.0 (compatibility 64.0.0) <3B49AED9-0DBA-9D21-F9AC-8784363AD762> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x95c90000 - 0x95c94ff7 libGFXShared.dylib ??? (???) <2D32BDBF-C941-93FD-E233-F03D28DB9E94> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x96501000 - 0x96523fef com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9660a000 - 0x96615ff7 libCSync.A.dylib 543.50.0 (compatibility 64.0.0) <4FA0CE4A-BDE5-0E3D-37F0-03B41F0C2637> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96618000 - 0x9661dff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9661e000 - 0x9693efeb com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9697d000 - 0x96983ff7 libCGXCoreImage.A.dylib 543.50.0 (compatibility 64.0.0) <94F66BA6-A4E8-63A4-1B70-EFAA4C75D668> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x96984000 - 0x96b7bfeb com.apple.JavaScriptCore 6533.18 (6533.18.1) <EE3897A8-E1C0-DE28-A631-4B0C32DF737B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96bf8000 - 0x96c1cff7 libJPEG.dylib ??? (???) <5CE96981-6B2A-D15B-4A17-E7BD329095B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96c1d000 - 0x96d97fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96d98000 - 0x971cdff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x971dd000 - 0x9728bff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9728c000 - 0x9730effb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97319000 - 0x97319ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9731a000 - 0x9734bff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9734c000 - 0x973f5ff7 com.apple.CFNetwork 454.9.8 (454.9.8) <DB2A5C33-E833-1B3A-4DE0-5FF172B2048B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97537000 - 0x97553fe3 com.apple.openscripting 1.3.1 (???) <DE20A1B9-F9B6-697C-B533-F5869BA43077> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x976a2000 - 0x977b1fe7 com.apple.WebKit 6533.18 (6533.18.1) <157D0DD9-F3CE-4339-858B-B0EFFAA3B008> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x977b2000 - 0x977c4ff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <F91A4E32-01AA-49DB-2205-3DBE1FEFFC43> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x977c5000 - 0x977d6ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x977e8000 - 0x977ebffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x977ff000 - 0x9780dfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x9780e000 - 0x9788efeb com.apple.SearchKit 1.3.0 (1.3.0) <2F5DE102-A203-7905-7D12-FCBCF17BAEF8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9788f000 - 0x978eaff7 com.apple.framework.IOKit 2.0 (???) <A013B850-6ECB-594A-CBD6-DB156B11871B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97914000 - 0x97abafeb libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
0x97b16000 - 0x97bf1fe7 com.apple.DesktopServices 1.5.7 (1.5.7) <A69072AD-C47E-A00D-4A69-6E46A7FB2119> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97bf2000 - 0x97ce4ff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <D2C86308-F998-C83D-F49B-CD484D4EFE6A> /usr/lib/libcrypto.0.9.8.dylib
0x97ce5000 - 0x98093fe3 com.apple.RawCamera.bundle 3.3.0 (533) <05A38D21-8556-434C-8BAA-850A6EC99B37> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x98094000 - 0x98171ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98172000 - 0x981b4ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x981b5000 - 0x9824dfe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98292000 - 0x991e2fe3 com.apple.QuickTimeComponents.component 7.6.6 (1742) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x991e3000 - 0x9920bff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x9923f000 - 0x99246ff3 com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x99247000 - 0x99251fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x99252000 - 0x99270ff7 com.apple.CoreVideo 1.6.1 (45.4) <E0DF044D-BF31-42CE-B690-FD1FCE07E64A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x992b2000 - 0x992caff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x992cb000 - 0x995effef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99647000 - 0x99697ff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99905000 - 0x99952feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <52906E26-3D22-6F37-8C90-E50BBCDEA5D0> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0xb0000000 - 0xb0004fd8 com.apple.carbonframeworktemplate 1.1 (1.1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fe7 libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) <00220471-9241-ECB6-DE8C-072E8806198E> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ff7 libGreekConverter.dylib 49.0.0 (compatibility 1.0.0) <5FB44594-AA71-9364-4806-A8373999EC91> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <12C58901-CCF3-4E8E-30CA-92A10CD55DF1> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <7FFF4AFA-6522-C7D5-760F-A8F13D6EF032> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500ff7 libThaiConverter.dylib 49.0.0 (compatibility 1.0.0) <FBA0B187-11D1-C845-6EAF-6C3DF95C5571> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: PTZ-930, 0x056a (WACOM Co., Ltd.), 0x00b2, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000I did reset to factory settings no change. I also ran Repair Permission. I didn't run it before I
installed but it was a new system on a new 500 gig HD. I have over 200 gig of free space and 100 gig on other HD. 2 gigs of Ram for Photoshop. Tried both as scratch disk same problem. Photoshop crashes with both Photomerge and Black and White.
Don't have the latest version of Disk Warrior so haven't tried that.
This problem doesn't happen when I reboot to other HD same programs except for Office 2008 could that be the conflict?
thank you for the suggestions. -
Adobe Photoshop CS4/5 Crashes when using the Move Tool
Hello. I'm here because I'm having an issue with Photoshop.
I was trying out CS5 when it started to crash every time I tried to use the Move Tool. It was the generic error message: "Adobe Photoshop CS4 has stopped working.
A problem has caused Adobe Photoshop CS4 to stop working correctly. Windows will close the program and notify you if a solution is available."
Thinking that it was a CS5 issue, I went back to my copy of CS4, only to find the same thing happening there (I also downgraded because CS5 was also crashing at other random times for some reason, but that's an issue for another time).
This puzzles me because both were working fine before. Granted, I hadn't opened them for a while, but it was a sudden thing.
My first impulse was to uninstall and reinstall CS4. No luck. So then, I uninstalled all third-party plugins, thinking that might be it. Still, the same problem. I started looking around on Google for solutions and found the instructions on resetting the Tool preferences (I chose to reset the preferences for ALL of the tools). When that didn't work, I tried deleting the preferences file outright, which said instructions recommended. Nothing.
I should note that Photoshop crashes when using the Move Tool to move an object without ant lines around it, i.e., a layer. I'll move the object, and after two to three seconds, the mentioned error message will appear and Windows will close Photoshop. This, however, only seems to happen after selecting, copying, and pasting part of a large object with some variation of the Marqee Tool (thus making that part a new layer by default) while working at a zoom of 100%. So, in short, working with a large image like <a href=http://www.wallpaper4me.com/images/wallpapers/ergo_proxy_267_1280-862301.jpeg>This</a> at 100% zoom. The image linked is the image that I was using and am currently using to reproduce the problem. It is 1280x1024 pixels. I have tested this with somewhat smaller, yet comparable images too. Same problem. I have never had this problem working with large images before, and I wonder if anyone has any suggestions short of formatting my hard drive.
The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel -
Premiere is Crashing when using CUDA and dual GTX680
I am getting consistent crashing when using Premiere in this configuration:
OSX 10.8.5
2 x 2.93 GHZ 6-core
64 GB RAM (32 allocated to CC)
GUI graphics: ATI Radeon HD 5870
CUDA GPUs: 2 x NVIDIA GeForce GTX 680 (expansion chasis)
CUDA Driver version: 5.5.28
System will freeze when switching to Premiere or on playback with irregularity. Disabling CUDA hardware acceleration solves issue.
Here is the Kernel Panic report:
Interval Since Last Panic Report: 11922612 sec
Panics Since Last Report: 1
Anonymous UUID: 8B84C82D-B83F-C297-7CB2-84377167CBA6
Wed Apr 30 09:07:58 2014
panic(cpu 16 caller 0xffffff801ceb8945): Kernel trap at 0xffffff7f9e91bd71, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000c0, CR3: 0x000000001971109c, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0xffffff80b3c01c00, RCX: 0xffffff87239f9014, RDX: 0x0000000000000012
RSP: 0xffffff87192e3b30, RBP: 0xffffff87192e3b40, RSI: 0x0000000000000005, RDI: 0xffffff80b3c01c00
R8: 0x0000000008830080, R9: 0x000000000000002f, R10: 0x0000000000000000, R11: 0xffffff8693a180f0
R12: 0xffffff87239f3000, R13: 0x0000000008830080, R14: 0xffffff8693a18000, R15: 0x0000000000000400
RFL: 0x0000000000010246, RIP: 0xffffff7f9e91bd71, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000c0, Error code: 0x0000000000000000, Fault CPU: 0x10
Backtrace (CPU 16), Frame : Return Address
0xffffff87192e37d0 : 0xffffff801ce1d636
0xffffff87192e3840 : 0xffffff801ceb8945
0xffffff87192e3a10 : 0xffffff801cecebfd
0xffffff87192e3a30 : 0xffffff7f9e91bd71
0xffffff87192e3b40 : 0xffffff7f9e92be7a
0xffffff87192e3b90 : 0xffffff7f9e92c0a1
0xffffff87192e3bd0 : 0xffffff7f9e90920a
0xffffff87192e3bf0 : 0xffffff7f9e931807
0xffffff87192e3c70 : 0xffffff7f9e8f8416
0xffffff87192e3de0 : 0xffffff801d26deed
0xffffff87192e3e40 : 0xffffff801ce988d4
0xffffff87192e3e80 : 0xffffff801ce20b4d
0xffffff87192e3eb0 : 0xffffff801ce10448
0xffffff87192e3f00 : 0xffffff801ce1961b
0xffffff87192e3f70 : 0xffffff801cea6546
0xffffff87192e3fb0 : 0xffffff801cecf473
Kernel Extensions in backtrace:
com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7f9e8e1000->0xffff ff7f9e9aefff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9d852000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xffffff7f9d83 e000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9d7b8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0xffffff7f9 d7fb000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x000000001cc00000
Kernel text base: 0xffffff801ce00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 55230373642253
last loaded kext at 5997022568100: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9ff33000, size 16384)
last unloaded kext at 6071655418813: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9ff33000, size 12288)
loaded kexts:
metasan.sandsbd 5.6.0
metasan.sandsfs 5.6.0
com.nvidia.CUDA 1.1.0
tbox.sanefs 2.0.5
tbox.vpfs 2.0.5
tbox.vpbd 2.0.5
tbox.sanebd 2.0.5
com.logmein.driver.LogMeInSoundDriver 1.0.3
com.blackmagic-design.desktopvideo.iokit.driver 9.9.3
com.blackmagic-design.desktopvideo.iokit.framebufferdriver 9.9.
metasan.sandsdf 5.6.0
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.6.0
com.ATTO.driver.ATTOCelerityFC8 2.0.0
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.1.6
com.apple.GeForce 8.1.6
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.AMDRadeonAccelerator 1.0.8
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 635.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.Intel82574L 2.3.0b5
com.apple.BootCache 34
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBUHCI 621.4.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.kext.AMD5000Controller 8.1.6
com.apple.kext.AMDSupport 8.1.6
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f4
com.apple.iokit.IOBluetoothFamily 4.1.7f4
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIParallelFamily 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 64 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 4096 MB
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 4096 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: ST2000DM001-9YN164, 2 TB
Serial ATA Device: APPLE SSD TS512B, 500.28 GB
Serial ATA Device: Hitachi HDS5C3020ALA632, 2 TB
Serial ATA Device: Hitachi HDS5C3020ALA632, 2 TB
Serial ATA Device: ST2000DM001-9YN164, 2 TB
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 1
USB Device: USB 2.0 HUB
, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfa200000 / 2
USB Device: USB 2.0 HUB
, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfa230000 / 5
USB Device: element-Tk, 0x04d8 (Microchip Technology Inc.), 0xfa1c, 0xfa234000 / 10
USB Device: PTK-840, 0x056a (WACOM Co., Ltd.), 0x00ba, 0xfa233000 / 9
USB Device: element-Bt, 0x04d8 (Microchip Technology Inc.), 0xfa1f, 0xfa231000 / 8
USB Device: element-Mf, 0x04d8 (Microchip Technology Inc.), 0xfa1a, 0xfa232000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa220000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa222000 / 6
USB Device: element-Kb, 0x04d8 (Microchip Technology Inc.), 0xfa1e, 0xfa210000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x3a200000 / 2
USB Device: USB DONGLE, 0x096e, 0x0201, 0x1d100000 / 2
FireWire Device: built-in_hub, 800mbit_speedBrandon Kraemer wrote:
Jeff,
The ATI card is the GUI interface, it can't be disabled. GTX cards are dedicated to processing (DaVinci Resolve setup). Are there known issues with setups using both ATI and NVidia CUDA cards?
I actually rolled back the CUDA drivers do to this same issue. Recent version of the drivers had the same issue.
bk
Yeah, typically dual video card setups that involve cards or chips from different manufacturers will choke Pr. Typical issue is with laptops that have on-board Intel graphics chips and also have ATI or nVidia graphics adapters. I don't have any answers or workarounds for you if that's your issue. To see if the different manufacturer thing is the issue, try temporarily disabling the nVidia cards and using hardware-accelerated Mecury Playback with the ATI card and OpenCL. (I'm not a Mac guy, so I don't know if the GUI card can be used for other video processing.)
Jeff -
How do I fix frequent crashes when using Firefox or Safari??? I see a lot of people have this problem...is there a solution yet?
Try posting in Safari forum, you'll get better help there.
https://discussions.apple.com/community/mac_os/safari -
May i know the right photoshop cs6 color settings to print black and white?
hi
in photoshop cs6 64bit under windows 7 sp1 64bit i got
gray Dot gain 15%
spot Dot gain 15%
i did a clean install of photoshop cs6 , i guess they are the dafault
may i know if they are the right settings ? i print with my printer and in a lab with an epson printer
thanksAsk the lab but I'd be shocked if they asked you for a grayscale document, assuming this Epson is for output of photographic images
they work with psd files and jpg
(but the when i save a photo edited with for example an adjustament layer(black&white) photoshop convert it in a grayscale image ,isn't it?
but photoshop should warns about mismatch profile ,should it? or does it work only with color space
Dot gain would account for whatever dot gain you're aiming for on the press, so you'd have to ask.
Gamma would be used for output to an emissive display, so something like 2.2 to mimic sRGB behavior might be one option
. but may i ask a question?
because i guess i'm confused now
Gray and Spot settings are related only to convert from rgb to mode grayscale
or these settings influence what i see in the monitor when for example i add a black and white adjustament layer?
by the way gray and spot set both at dot gain 20% , are the dafault?
thanks -
Photoshop CS3 Extended Crash on Startup
It crashes before it even finished loading. I haven't even gotten the program to work once. Yes, I uninstalled and reinstalled. Still no luck. By the way I have no printer, and I'm using Vista 64.
This is what it says.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 10.0.0.0
Application Timestamp: 4601eae8
Fault Module Name: dlbktwds.ds
Fault Module Version: 3.107.0.0
Fault Module Timestamp: 45df4d5a
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160Hey Guys I recently just installed that stupid Dell Printer temporarily to print something once when I stated having the same problem. I have since then removed the printer and uninstalled it. It is not longer listed as being installed on my computer, is there a chance some of its files remain? I have also been looking for the Twain plug-in but can't seem to find this. Can someone help. I feel like I am so close to getting my Photoshop fixed!
I had the same problem. I attempted to uninstall the printer, but it was not listed in programs to uninstall. So I went to printers and deleted it. Still, Photoshop would not finish loading. Stopped when it was Building Twain..." Once I renamed the "Twain_32" file by placing a twill in front of it so the file name was "~Twain_32" without the quotes of course, Photoshop now loads and works fine. you should be able to find the Twain_32 file by going to: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Plug-Ins\Import-Export\Twain32 -
Photoshop CS5 keeps crashing when using a brush.
Hey all,
For the life of me, my team and I cannot figure out why this keeps happening.
1) Open Photoshop
2) Do everything/anything I would normally do while creating some art.
3) Create a new layer with no background to brush on.
4) Choose a brush and append it to the drop down.
5) Select the size of the brush and color
6) Start to brush
7) CRASH EVERY TIME
I have done this multiple times and restarted multiple times. I even have tried using a different file, a new file, different brushes, etc. The same thing always happens. However, I will say that when using some of the other brushes I can get about one stroke and when I go to make another, it crashes. It seems that the bush will crash instantly however, if I use any of the special effect brushes. Mind you I have NO third party or custom brushes. Everything that I have in Photoshop is default.
The only thing that I can think that might be the issue is that my CS5 production suite is a upgraded suite from the CS4 web design suite. Upon installing the CS5, the instructions said that there should be an "upgrade" option/window in which I should put my product ID. That never came up, just the standard install/product ID window. Thus, CS4 and CS5 (both full) are on my Mac. Could this be the issue?
Any suggestions? Anyone else have this issue?
Thanks!Yes, I installed the 12.0.1 update. This was happening prior to and after the install.
I am pretty sure im 64 bit
CMYK color with 8bits, should that be on 16?
No I have no 3rd party plugins. -
JVM Crash When Using JNI and COM
I'm trying to call a DLL compiled from VB6 source code that I do not have access to. The VB6 code simply retrieves data from a DB2 database using ADO and my client code grabs that data and marshals it to my Java code. I'm attempting to achieve this using JNI and COM (without a third-party bridge). It works 75% of the time, but the other 25% of the time, the JVM crashes with the usual Hotspot crash log containing an access violation exception. However, I don't know what in my C++ code (VC++ 8) could be causing this except for passing a "wild" pointer to the code lying underneath the COM object interface. If that is the case, I don't know how I am doing that.
The Java code that is calling my native method is running on Tomcat 5.5.25 and just to be safe, I am not allowing multiple threads to concurrently call the method in my JNI DLL (though I realize that this will kill performance). Once I can get past this problem, I'll do the COM interfacing on a worker thread in my native code so I don't screw up CoInitialize and CoUninitialize calls in the case the same thread is concurrently executing multiple calls to my native code.
I've noticed that in most cases, the JVM crashes during my call to the pClsAccount->OpenConnection method. However, my DLL isn't what is listed on the top of the call stack, which is why I suspect the passing of a wild pointer, though I'm just taking a guess at that. Does anyone have an idea as to what's going on ?
JNIEXPORT jobject JNICALL Java_CustomerInfo_nGetCustomerAccountInfo(JNIEnv *env, jobject customerInfo, jstring accountNumber, jstring iniFileName)
jboolean isCopy;
// Account info class and instance to be instantiated
jclass accountInfoCls = NULL;
jobject accountInfoObj = NULL;
// The constructor ID of the accountInfoCls
jmethodID ctorID = NULL;
// Pointer to the interface for the ClsAccount COM object
_clsAccount *pClsAccount = NULL;
HRESULT hr;
BSTR bstrIniFileName(L"");
try
const char *nativeAccountNumber = NULL;
if (accountNumber != NULL)
nativeAccountNumber = env->GetStringUTFChars(accountNumber, &isCopy);
else
jclass newExcCls;
env->ExceptionDescribe();
env->ExceptionClear();
newExcCls = env->FindClass("java/lang/IllegalArgumentException");
env->ThrowNew(newExcCls, "accountNumber passed in was null !");
return NULL;
// Initialization
variantt varConnectionSucceeded = variantt(false);
variantt varGetAccountInfoSucceeded = variantt(false);
variantt varAccountNumber = variantt(nativeAccountNumber);
bstrt bstrLastPaymentDate = bstrt();
bstrt bstrLastErrorMessage = bstrt();
bstrt bstrLastErrorNumber = bstrt();
jlong jTotalDue = NULL;
jlong jEstablishedDueDay = NULL;
jlong jLastPaymentAmount = NULL;
jstring jLastPaymentDate = NULL;
jstring jLastErrorMessage = NULL;
jstring jLastErrorNumber = NULL;
jthrowable jException = NULL;
const char *chLastPaymentDate = NULL;
const char *chLastErrorMessage = NULL;
const char *chLastErrorNumber = NULL;
long long totalDue;
long long lastPaymentAmount;
long establishedDueDateDay;
//Convert string from Java string to C string to VB string
const char *nativeIniFileName = NULL;
if (iniFileName != NULL)
nativeIniFileName = env->GetStringUTFChars(iniFileName, &isCopy);
else
jclass newExcCls;
env->ExceptionDescribe();
env->ExceptionClear();
newExcCls = env->FindClass("java/lang/IllegalArgumentException");
env->ThrowNew(newExcCls, "iniFileName passed in was null");
return NULL;
bstrIniFileName = comutil::ConvertStringToBSTR(nativeIniFileName);
CoInitialize(NULL);
// Create an instance of the COClass with the interface over it
hr = CoCreateInstance(__uuidof(clsAccount), NULL, CLSCTX_INPROC_SERVER, __uuidof(_clsAccount), (void **)&pClsAccount);
if (hr == S_OK)
varConnectionSucceeded.boolVal = pClsAccount->OpenConnection(&bstrIniFileName);
　
if (varConnectionSucceeded.boolVal == -1)
varGetAccountInfoSucceeded.boolVal = pClsAccount->GetAccountPaymentInformation(&(varAccountNumber.GetVARIANT()));
env->ReleaseStringUTFChars(accountNumber, nativeAccountNumber);
// Extract all available account information from the ClsAccount object
if (varGetAccountInfoSucceeded.boolVal == -1)
totalDue = pClsAccount->TotalDue.int64;
establishedDueDateDay = pClsAccount->EstablishedDueDateDay;
lastPaymentAmount = pClsAccount->LastPaymentAmount.int64;
bstrLastPaymentDate = pClsAccount->LastPaymentDate;
chLastPaymentDate = comutil::ConvertBSTRToString(bstrLastPaymentDate.GetBSTR());
jTotalDue = (jlong)totalDue;
jEstablishedDueDay = (jlong)establishedDueDateDay;
jLastPaymentAmount = (jlong)lastPaymentAmount;
jLastPaymentDate = env->NewStringUTF(chLastPaymentDate);
delete[] chLastPaymentDate;
pClsAccount->CloseConnection();
// Populate error fields if any errors occur
bstrLastErrorMessage = pClsAccount->LastErrMessage;
chLastErrorMessage = comutil::ConvertBSTRToString(bstrLastErrorMessage.GetBSTR());
bstrLastErrorNumber = pClsAccount->LastErrNumber;
chLastErrorNumber = comutil::ConvertBSTRToString(bstrLastErrorNumber.GetBSTR());
jLastErrorMessage = env->NewStringUTF(chLastErrorMessage);
jLastErrorNumber = env->NewStringUTF(chLastErrorNumber);
delete[] chLastErrorMessage;
delete[] chLastErrorNumber;
const char* clsName = "com/nuance/merchantsmutual/businessentities/CustomerAccountInfo";
// Find the Java class and the ID of its constructor
accountInfoCls = env->FindClass(clsName);
ctorID = env->GetMethodID(accountInfoCls, "<init>", "(JJJLjava/lang/String;Ljava/lang/String;Ljava/lang/String;)V");
jException = env->ExceptionOccurred();
if (jException != NULL)
env->ExceptionDescribe();
env->ExceptionClear();
//Release all resources associated with the ClsAccount instance
pClsAccount->Release();
//Instantiate the class with the given parameters
accountInfoObj = env->NewObject(accountInfoCls, ctorID, jTotalDue, jEstablishedDueDay, jLastPaymentAmount, jLastPaymentDate, jLastErrorMessage, jLastErrorNumber);
jException = env->ExceptionOccurred();
if (jException != NULL)
env->ExceptionDescribe();
env->ExceptionClear();
else if (hr == REGDB_E_CLASSNOTREG)
cout << "COM class not registered" << endl;
else if ( hr == CLASS_E_NOAGGREGATION)
cout << "COM class can't be aggregated" << endl;
else if (hr == E_NOINTERFACE)
cout << "No interface for COM class clsAccount" << endl;
else if (hr == E_POINTER)
cout << "*ppv pointer was NULL !" << endl;
else
cout << "Error occurred while creating COM object. HR is [" << hr << "]" << endl;
// Free the BSTR because a new one was returned with a call to comutil::ConvertStringToBSTR
SysFreeString(bstrIniFileName);
// Release the string when it's no longer needed. MUST call if string won't be used
// anymore or else a memory leak will occur
env->ReleaseStringUTFChars(iniFileName, nativeIniFileName);
CoUninitialize();
　
catch (_com_error &e)
cout << "Encountered an exception in GetCustomerAccountInfo: Error was " << e.ErrorMessage();
pClsAccount->Release();
catch (...)
pClsAccount->Release();
return accountInfoObj;
Edited by: Cthulhu76 on Jan 5, 2010 9:18 AM0x49202400 JavaThread "ContainerBackgroundProcessor[StandardEngine[Catalina]]" daemon [_thread_blocked, id=5340, stack(0x49bf0000,0x49c40000)]
0x48a7e800 JavaThread "Thread-1" [_thread_in_native, id=5976, stack(0x48f00000,0x48f50000)]
0x48a0dc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3072, stack(0x48c60000,0x48cb0000)]
0x48a09000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4988, stack(0x48c10000,0x48c60000)]
0x48a07c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=3124, stack(0x48bc0000,0x48c10000)]
0x48a07000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2572, stack(0x48b70000,0x48bc0000)]
0x489f5c00 JavaThread "Finalizer" daemon [_thread_blocked, id=5752, stack(0x48b20000,0x48b70000)]
0x489f4c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=2596, stack(0x48ad0000,0x48b20000)]
0x003c6000 JavaThread "main" [_thread_in_native, id=4252, stack(0x00820000,0x00870000)]
Other Threads:
0x489f0400 VMThread [stack: 0x48a80000,0x48ad0000] [id=5624]
0x48a18800 WatcherThread [stack: 0x48cb0000,0x48d00000] [id=1192]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 36288K, used 12762K [0x02940000, 0x050a0000, 0x07800000)
eden space 32256K, 34% used [0x02940000, 0x0343af58, 0x048c0000)
from space 4032K, 37% used [0x04cb0000, 0x04e2ba28, 0x050a0000)
to space 4032K, 0% used [0x048c0000, 0x048c0000, 0x04cb0000)
tenured generation total 483968K, used 7518K [0x07800000, 0x250a0000, 0x42940000)
the space 483968K, 1% used [0x07800000, 0x07f57958, 0x07f57a00, 0x250a0000)
compacting perm gen total 14080K, used 14016K [0x42940000, 0x43700000, 0x46940000)
the space 14080K, 99% used [0x42940000, 0x436f0320, 0x436f0400, 0x43700000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x0040f000 C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin\tomcat5.exe
0x7c800000 - 0x7c8c0000 C:\WINDOWS\system32\ntdll.dll
0x77e40000 - 0x77f42000 C:\WINDOWS\system32\kernel32.dll
0x77380000 - 0x77411000 C:\WINDOWS\system32\USER32.dll
0x77c00000 - 0x77c48000 C:\WINDOWS\system32\GDI32.dll
0x77f50000 - 0x77feb000 C:\WINDOWS\system32\ADVAPI32.dll
0x77c50000 - 0x77cef000 C:\WINDOWS\system32\RPCRT4.dll
0x76f50000 - 0x76f63000 C:\WINDOWS\system32\Secur32.dll
0x77ba0000 - 0x77bfa000 C:\WINDOWS\system32\MSVCRT.dll
0x7c8d0000 - 0x7d0cf000 C:\WINDOWS\system32\SHELL32.dll
0x77da0000 - 0x77df2000 C:\WINDOWS\system32\SHLWAPI.dll
0x76290000 - 0x762ad000 C:\WINDOWS\system32\IMM32.DLL
0x77420000 - 0x77523000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\comctl32.dll
0x6d7c0000 - 0x6da10000 C:\Program Files\Java\jre1.6.0_07\bin\client\jvm.dll
0x76aa0000 - 0x76acd000 C:\WINDOWS\system32\WINMM.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x6d270000 - 0x6d278000 C:\Program Files\Java\jre1.6.0_07\bin\hpi.dll
0x76b70000 - 0x76b7b000 C:\WINDOWS\system32\PSAPI.DLL
0x6d770000 - 0x6d77c000 C:\Program Files\Java\jre1.6.0_07\bin\verify.dll
0x6d310000 - 0x6d32f000 C:\Program Files\Java\jre1.6.0_07\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\Program Files\Java\jre1.6.0_07\bin\zip.dll
0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_07\bin\net.dll
0x71c00000 - 0x71c17000 C:\WINDOWS\system32\WS2_32.dll
0x71bf0000 - 0x71bf8000 C:\WINDOWS\system32\WS2HELP.dll
0x71b20000 - 0x71b61000 C:\WINDOWS\system32\mswsock.dll
0x5f270000 - 0x5f2ca000 C:\WINDOWS\system32\hnetcfg.dll
0x71ae0000 - 0x71ae8000 C:\WINDOWS\System32\wshtcpip.dll
0x76ed0000 - 0x76efa000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f77000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3e000 C:\WINDOWS\system32\WLDAP32.dll
0x76f80000 - 0x76f85000 C:\WINDOWS\system32\rasadhlp.dll
0x4a6a0000 - 0x4a6ac000 C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\MMI\WEB-INF\lib\CustomerInfoProxy.dll
0x77670000 - 0x777a9000 C:\WINDOWS\system32\ole32.dll
0x77d00000 - 0x77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_E6967989\MSVCP80.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_E6967989\MSVCR80.dll
0x777b0000 - 0x77833000 C:\WINDOWS\system32\CLBCatQ.DLL
0x77010000 - 0x770d6000 C:\WINDOWS\system32\COMRes.dll
0x77b90000 - 0x77b98000 C:\WINDOWS\system32\VERSION.dll
0x75da0000 - 0x75e5d000 C:\WINDOWS\system32\SXS.DLL
0x75e60000 - 0x75e87000 C:\WINDOWS\system32\apphelp.dll
0x4dc30000 - 0x4dc5e000 C:\WINDOWS\system32\msctfime.ime
0x4b0d0000 - 0x4b395000 C:\WINDOWS\system32\xpsp2res.dll
0x71bb0000 - 0x71bb9000 C:\WINDOWS\system32\WSOCK32.dll
0x4bbe0000 - 0x4bbea000 C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\MMI\WEB-INF\lib\ClearTranProxy.dll
0x745e0000 - 0x7489e000 C:\WINDOWS\system32\msi.dll
0x71c40000 - 0x71c97000 C:\WINDOWS\system32\NETAPI32.dll
0x4bc50000 - 0x4bc6c000 C:\WINDOWS\system32\DBNETLIB.DLL
0x71f60000 - 0x71f64000 C:\WINDOWS\system32\security.dll
0x76c90000 - 0x76cb7000 C:\WINDOWS\system32\msv1_0.dll
0x76cf0000 - 0x76d0a000 C:\WINDOWS\system32\iphlpapi.dll
0x761b0000 - 0x76243000 C:\WINDOWS\system32\crypt32.dll
0x76190000 - 0x761a2000 C:\WINDOWS\system32\MSASN1.dll
0x4bcf0000 - 0x4bcff000 C:\Program Files\Common Files\System\Ole DB\SQLOLEDB.RLL
0x4a8a0000 - 0x4a8aa000 C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\MMI\WEB-INF\lib\MIGI.DLL
0x73570000 - 0x736c2000 C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\MMI\WEB-INF\lib\MSVBVM60.DLL
0x4a950000 - 0x4a9e2000 C:\Program Files\Common Files\System\ado\msado15.dll
0x74a50000 - 0x74a6a000 C:\WINDOWS\system32\MSDART.DLL
0x4c850000 - 0x4c8c9000 C:\Program Files\Common Files\System\Ole DB\oledb32.dll
0x4dbb0000 - 0x4dbc1000 C:\Program Files\Common Files\System\Ole DB\OLEDB32R.DLL
VM Arguments:
jvm_args: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat 5.5 -Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 5.5 -Djava.endorsed.dirs=C:\Program Files\Apache Software Foundation\Tomcat 5.5\common\endorsed -Djava.io.tmpdir=C:\Program Files\Apache Software Foundation\Tomcat 5.5\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Apache Software Foundation\Tomcat 5.5\conf\logging.properties -Djava.library.path=C:\Program Files\Apache Software Foundation\Tomcat 5.5\webapps\MMI\WEB-INF\lib vfprintf -Xms512m -Xmx1024m
java_command: <unknown>
Launcher Type: generic
Environment Variables:
JAVA_HOME=C:\Program Files\Java\jdk1.6.0_07
[error occurred during error reporting (printing environment variables), id 0xc0000005]
--------------- S Y S T E M ---------------
OS: Windows Server 2003 family Build 3790 Service Pack 2
CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 7 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3
Memory: 4k page, physical 2097151k(2097151k free), swap 4194303k(4194303k free)
vm_info: Java HotSpot(TM) Client VM (10.0-b23) for windows-x86 JRE (1.6.0_07-b06), built on Jun 10 2008 01:14:11 by "java_re" with MS VC++ 7.1
time: Mon Dec 28 15:24:00 2009
elapsed time: 600 seconds
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