Photoshop CS3 Extended won't recognize QuickTime installation

Hi,
using Photoshop CS3 Extended, I tried opening an animated GIF today without success. After some forum searching I found I had to import it as video into layers.
When I tried that I got this message:
"Could not complete the video frames to layers command because QuickTime version 7.1 or later is required."
I have QuickTime installed, the newest version (checked for updates and found none), and it works normally. This computer is just about 2 months old, so it's not an out-of-date installation of QuickTime, either.
I am running Windows XP Pro.
How does Photoshop determine whether QuickTime is installed or not?
Any other ideas?
I'd rather avoid re-installing programs (especially QuickTime) if there's an easier fix for this.
Thanks!

Richard.
There was a problem with QT 7.4 and the Digital rights Management segment that conflicted with After Effects and Premier. There was an almost immediate update from Apple to 7.4.1 (6?) which fixed this problem, there may infact have been another update since then although from memory this was just an itunes update.
I'd update to the latest version which will more than likely fix the problems. If as you said you have the latest version then try uninstalling Quicktime and reinstalling it rather than using the apple updater.
BRETT

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