Photoshop (CS3) Hangs When Started

I just purchased PS CS3 and after spending an entire evening and morning getting to the point where the software asked for my serial number, I still have not gotten anything other than a PS window and an hourglass cursor with the window indicating that Adobe Photoshop CS3 is not responding. I am running Windows XP with all the Windows updates installed. I get the same result with the version right off the DVD or after having dowloaded and installed all the updates to the various components. I did many installs finally using the CS3 cleanup script at level 3 and this allowed me to enter my SN.
If I look at the application event log in XP I can see the following:
Hanging application Photoshop.exe, version 10.0.1.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I looked through the forum and did not see the exact problem in other posts. Is there a switch that can be used with Photoshop.exe to log the application startup?
Any help would be appreciated. I am starting to think I made a terrible mistake buying this software based on using an older version years ago.
Thanks,
John

I am also trying to install CS3 on my computer and I have the same problem. I am using Windows Vista. After installing, the application hangs also just as described. I have contacted customer service who told me to uninstall and reinstall. I did and it continues to hang when opening. I contacted customer service and they told me to uninstall and reinstall. Did so and it hangs.
Several customer service of uninstall, download CS3 from website, and still hangs.
After several days I was referred to technical support, they had me uninstall and reinstall. The application still hangs with technical support on phone. After 2 hours on the phone, we were still creating new users, uninstalling and reinstalling, changing msconfig and still hanging.
Finally I was told by tech support to uninstall and reinstall again but you guessed it, it was close to closing for tech support and was told I would have to call back.
Waited until Saturday and you guessed it, tech support is only available Mon thru Friday. I have to work to pay for programs like this and can't take off during the week right now to spend all day with tech support.
I never saw and answer to the post as to what steps to take to correct it from hanging.
anyone else have same problem or can resolve it?

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