Photoshop CS3 left-click is extremely slow/delayed

I recently purchased a new 2011 Macbook Pro 15", 2.2ghz, 4GB ram. I'm running photoshop CS3, and I'm experiencing a very odd problem.
Specifically in my layers palette, and my layer styles dialog, photoshop lags for about 3-5 seconds when left-clicking things. For example, I can right click a layer, and go to 'blending options', and the layer styles dialog comes up almost immediately. However, when I double-click the right end of the layer (the way I typically bring up layer styles), it takes about 5-6 seconds for the dialog to appear. Similarly, if I use keyboard shortcuts to navigate through selecting different layers, the change in layer selection happens almost immediately. However, when I simply left-click a layer, it takes about 4-5 seconds for the layer to be selected. It almost acts as if I'm holding the mouse button down for those few seconds. This same delay also happens while selecting various layer styles within the layer styles dialog, as well as selecting a color from the color picker, which makes it almost impossible for me to pick a color, because if I've moved my mouse within those 4-5 seconds as it's lagging, the color will change to wherever my mouse is currently.
I'm not experiencing this problem anywhere else on my computer, nor anywhere else within Photoshop. Clicking all other tools and options works just fine. Photoshop is set to use 65% of my system memory, and it's set to use 2 cache levels. I've tried disabling 'tap clicking' on my trackpad, as well as use a standard usb mouse - nothing has fixed it. This problem is experienced no matter how large or small the document I am working on is.
Does anyone have any idea of what this could be??

Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance, font validation, etc.)?

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       Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Standard Deviation 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
       STL 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
       Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Summation 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
       Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
       Variance 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
       Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wavefront|OBJ 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
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       Wireless Bitmap 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
       ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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       Analog Efex Pro 1.0.11.180, Copyright ©2000-2014, Google - from the file “Analog Efex Pro.plugin”
       Analog Efex Pro 2 2.0.4.288, Copyright ©2000-2014, Google - from the file “Analog Efex Pro 2.plugin”
    BackgroundFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “BackgroundFilter.plugin”
       Blow Up Blow Up 3 3.0.0.672 20633 Copyright © 2011 Alien Skin Software, LLC - from the file “Alien Skin Blow Up 3 Photoshop.8bf.plugin”
       Color Efex Pro 4 4.3.16.288, Copyright ©2000-2014, Google - from the file “Color Efex Pro 4.plugin”
       Dfine 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “Dfine2.plugin”
    FineStructuresFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “FineStructuresFilter.plugin”
       HDR Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “HDR Efex Pro 2.plugin”
       Hidden Topaz Labs Denoise - from the file “TopazRemaskAutomate.plugin”
    HotPixelsFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “HotPixelsFilter.plugin”
       Merge to HDR Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “HDR Efex Pro 2 Automation.plugin”
       Nik Collection Selective Tool 2.1.21.288, Copyright ©2000-2014, Google - from the file “SelectivePalette.plugin”
    ShadowsFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “ShadowsFilter.plugin”
       Sharpener Pro 3: (1) RAW Presharpener 3.1.16.288, Copyright ©2000-2014, Google - from the file “SHP3RPS.plugin”
    Sharpener Pro 3: (2) Output Sharpener 3.1.16.288, Copyright ©2000-2014, Google - from the file “SHP3OS.plugin”
       Silver Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “Silver Efex Pro 2.plugin”
    SkinFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “SkinFilter.plugin”
    SkyFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “SkyFilter.plugin”
       StrongNoiseFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “StrongNoiseFilter.plugin”
       Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_adjust5.plugin”
       Topaz B&W Effects 2 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_BW2_Effects.plugin”
       Topaz Clean 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_clean3.plugin”
       Topaz DeJpeg 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_dejpeg4.plugin”
       Topaz DeNoise 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_denoise5.plugin”
       Topaz Detail 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_detail3.plugin”
       Topaz InFocus CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_infocus.plugin”
       Topaz Lens Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_Lens_Effects.plugin”
       Topaz ReMask 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_remask3.plugin”
       Topaz Simplify 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_simplify4.plugin”
       Viveza 2 2.1.16.288, Copyright ©2000-2014, Google - from the file “Viveza2.plugin”
    WhiteWindowWorkaround 1.0.5, Copyright 2013-2014 - from the file “WhiteWindowWorkaround.plugin”
    Plug-ins that failed to load: NONE
    Flash:
       Gallery Wrapper
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

  • PS CS6 Extremely slow and sluggish. Brush tool delay.

    Hello everyone.
    I own a copy of Photoshop CS6.
    Switching from Photoshop CS to CS6, I have found this version to be extremely slow and I can not find a reason why it is like this. It is impossible for me to work on it.
    Problem: Slow performance, when using the brush tool there is a long delay - lag. The brush takes more than 8 seconds to catch up with my strokes.
    Software:
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    OS:
    Windows 7 x64 SP1
    CPU:
    AMD Phenom II X4 965 BE
    GPU:
    Radeon 6790 OC @ 920Mhz
    RAM:
    A-Data DDR3 1333Mhz CAS9 4GB (x2)
    SSD:
    A-Data 510 128GB SATA3
    HDD:
    Samsung SATA 1TB
    Tried:
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    - Default selected "Scratch Disk" is the main SSD which has over 58GB of free space, I've tried selecting the secondary HDD as well but nothing changes.
    - Disabled the "Use Graphic  Processor" square. nothing changed.
    - Disabled the "Use open CL" square in advanced Graphic Processor Settings. Nothing changed.
    - Changed power management settings in windows to "High Performance". nothing changed.
    - Disabling tablet pc service doesn't help.
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    - Windows is completely updated
    - SSD Firmware is the latest available.
    - The issue happens both with mouse and tablet.
    - 1px brush and 5000px brush lag just alike in zoomed and not zoomed canvas.
    - This happens on both x64 and x86 versions of the software.
    Any help is aprecihated.
    Thank you in advance.

    ForeKeith wrote:
    AMD replied to my email just today and said that my graphic card should be compatible and should perform great with the current drivers.
    Wow, they went out on a limb and said that?    AMD clearly is denying any problems just as any corporate entity appears to do nowadays.  Didn't someone once say "shoot all the laywers"?
    It's pretty clear the Catalyst 12.4 release is a bust with Photoshop.  Lots of people have seen that.  And I just checked - AMD hasn't released Catalyst 12.5 yet.
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
    But I agree that your card is MORE than powerful enough.  Mine is slower than yours and my Photoshop experience is quick and interactive.  There is a SPECIFIC PROBLEM that's manifesting here.
    But just to be absolutely, completely, undeniably sure we're not talking about a performance issue with very large files, please do the following:
    1.  Create a new, blank document as follows:
    2.  Choose the Brush Tool then reset it by right-clicking in the little brush icon at the upper-left and choosing Reset Tool:
    3.  Make the brush 1000 pixels in size, fully soft.
    4.  Set the foreground color to something other than white and brush quickly from the upper-left corner of the image to the lower-right.  Roughly how many seconds does it take for the actual on-canvas stroke to get all the way to the bottom (i.e., how far behind does it get)?
    Is it:
    Nearly instantaneous?
    One second behind?
    Many seconds behind?
    On my system with this big brush and huge image, it gets about 1 second behind.
    -Noel

  • Photoshop CS3 opening files painfully slow on a Mac

    We're having an issue here at work where Photoshop CS3 is very slow in opening files of any size on our Macs.
    We're running 10.5.8 on 2x2.66 GHz Dual-Core Intel Xeon MacPros with 3 of them having 8 gigs of ram and my machine running 12 gigs.
    I've tried doing a bunch of research on the issue, but all I can find about it has to do with the issue on a Windows machine involving the network/default printers. I've tried deleting both our network printers and adding them again after a restart with no luck. We've even tried deleting the Photoshop preference file along with the Adobe Mediabrowser preference.
    If anybody has any thoughts on how to fix this (aside from upgrading to a newer CS), they would be greatly appreciated.
    Thanks in advance!

    Ok, I think I found a little work around that so far, for the past hour or so is working good. Files are opening up a lot faster.
    What I did was create a virtual default printer following instructions I found Adobe's site...
    1. Open System Preferences, and select Print & Fax.
    2. Choose the + sign to add a new printer.
    3. Choose IP.
    4. In the Protocol pop-up menu, choose Line Printer Daemon - LPD.
    5. In the Address field, type in localhost.
    6. After Generic PostScript printer displays in the Print Using field, click Add.
    7. Close out of the Print & Fax preference or Quit System Preferences.
    http://helpx.adobe.com/x-productkb/global/set-default-printer-print-center.html
    Once I did all that, I had to go into the Preferences and delete the Photoshop and Mediabrowser preferenses and then restart the computer. Hopefully this fix sticks, but if not, I'm sure I'll back to see if anybody has any other ideas.
    Thanks for all the help guys, I really appreciate it.
    EDIT
    Well, it's been a few days and it looks like I may have spoke too soon on the above fix. Photoshop seems to be slowly reverting back to the problem.

  • Photoshop Elements 10 is extremely slow to start

    Photoshop Elements 10 is extremely slow to start. It needs three minutes after starting before any sign of the program appears.
    Then another three minutes passes before the program will respond to a mouse click.
    While the program is in use, the display frequently freezes at seemingly random times and is unresponsive for a varying period of time.
    It has always been this way since installation.
    I read in the community forums that starting the Photoshop editor directly with a shortcut will bypass the start screen and eliminate the problem. Tried it--it does not.
    I also in the community forums that the program is trying to connect with photoshop.com which no longer exits. The fix offered was to disconnect from the Internet. This is not acceptable.
    I will not be upgrading to a newer version as a fix (as someone suggested) unless it is offered without additional cost.
    Is there any sort of work around if not an actual fix for this problem?
    Photoshop Elements Version Installed: Photoshop Elements Language Version: 10.0.0 (10.0 (20110831.m.17215))
    All updates are installed as of February 13, 2014
    OS: Operating System: Windows 7 64-bit, Version: 6.1
    Hardware: Dell Optiplex 780
    Intel CPU Family: 6, Model:7
    Processor speed: 2926 MHz
    Built-in memory: 3932 MB
    Free memory: 2072 MB
    Memory available to Photoshop: 3255 MB
    Memory used by Photoshop: 70 %

    Sorry, I guess I should have said "One of the suggestions offered was to disconnect from the Internet." As it happens, that works. Not using the welcome screen does nothing.
    With the Internet connected, Photoshop 10 needs better than 6 minutes to start up and be ready to use. Starting while disconnected from the Internet requires less than 10 seconds.
    This is a work around, but it is not a fix. Temporary and unacceptable.
    Uninstall, reinstall? Been there, done that, too many times.
    I was hoping for something different that would either fix the problem or upgrade a faulty product for users who deserve better.
    After the customer has purchased a product in good faith, what sort of business practice recommends that the user disable a product feature in order to use it?

  • Flash CS3 and CS4 "Test Movie" extremely slow, ridiculous.

    This is a problem that, having read many forums, affects a very large amount of people, though Adobe doesn't care at all. It only affects OS X users.
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    However, when I export the SWF and preview it in the external Flash Player or in a browser, it's just fine and fast.
    Another interesting thing is that in CS3, when I open the Help panel, the problem with Test Movie only happens like 20% of the time. In that case, it only gets solved if I restart or Log Out at least. I have no idea why the Help panel being open solves the problem, this only shows that this is probably a little graphic user interface bug, or something similar, that could be solved very very easily.
    In Flash CS4, there is no Help panel, so there is no solution to the problem.
    It would be nice to be able to press Cmd + Enter to see the movie, and not have to do File > Export > bla bla bla, open Finder, Find the SWF, double click it, wait for the browser to open... etc...
    I have a brand new 2.5 GHz MacBook Pro, and Test Movie runs faster on my 900MHz Pentium III PC!! Funny...
    Here are some links I found about this problem:
    http://bugs.adobe.com/jira/browse/FP-878
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407896
    http://www.kirupa.com/forum/archive/index.php/t-258991.html
    This is quite ridiculous, and on Adobe's Support page, the solution is "Do not use Test Movie."
    And the funny thing is that they didn't even bother to fix this in CS4...
    So basically if something doesn't work, Adobe's solution is "Don't use it."
    I guess they're right!
    Please, tell me if anyone has this problem or knows anything about it!
    Thanks,
    Mate

    1) Every post I see that you have made recently reflects on problems that are most likely associated with your computer that are causing problems with your software. 1st thing I would look at with your problems (and I do not mean just this one) is a conflict with another program, ei antivirus software, etc. Trying turning off programs one by one, relaunching your CS programs, and see if you can find a culprit.
    2) With that kind of attitude you are only going to receive just as friendly/helpful solutions. Just because SOMEONE ELSE doesn't solve YOUR problem does not mean that THEY are ignorant.

  • Photoshop CS3 error saving files - Could not save ... because the fileis already in use or was left

    I have a problem with Adobe Photoshop CS3 that only started happening last night. Heres a description of the problem.
    When I try and save a Photoshop file, I get the following error message:-
    Could not save (filename). because the file is already in use or was left open
    I have rebooted my computer, rebooted our server, un-installed & reinstalled Photoshop and also done a system restore, and I still have the problem. (The system restore actually caused huge problems I got the error message The licensing subsystem has failed catastrophically. You must reinstall or call customer support, except I wasnt able to reinstall or uninstall the product. The computer just would not run the installer. I had to undo the system restore.)
    I can do Save For Web with no trouble and I can save files to the same location with every other Adobe product installed in the Web bundle, just not Photoshop.
    We have 2 machines here with an identical set up (hardware and software) and the problem is only on one machine.
    Even though Photoshop says it cant save the file, its actually saving the file in the following format:-
    ~psX.tmp where X is a random variable, either characters or numbers.
    I have to manually open My Documents and rename the file to filename.psd so I can access it again.
    Short of reformatting my computer (which Im not keen on doing because it will mean several wasted work hours and I will have to pay our IT people to come in and hook me back up to our network), how can this problem be fixed?
    I have also Googled the problem and the only help I found was a suggestion to search for a psicon.dll file and rename it. This file does not appear anywhere on my system, so I'm at a loss.
    I have contacted support about this issue, but thought it was also worth while to ask here at the same time.

    I'm having similar problems with not being able to save files after editing them (and giving them a new file-name, obviously) in Photoshop Elements 4.0. I get an error message saying (for instance): "Could not save as (whatever I'm trying to name the file) because the file is already in use or was left open". Then I see a .tmp file (that I can't open)
    I did a search and found that the file was being saved twice, once within Photoshop (where I'm working with it) and also in..
    "C:\Documents and Settings\Owner\My Documents\My Pictures\Temporary"
    I'm assuming this is the problem, but if you have any clue as to why is this happening and what I can do about it, I'd welcome any input. I've been using PSE-4.0 for years, and this problem just started cropping up. The only (cumbersome) way around this problem has been to just make my edits (in PSE-4.0) and do a "save" under the original file name, then go into explorer and rename the file. So, in short, I cannot do what I've been doing for years, editing a picture and saving it (renamed) in the sane folder (or a different one).
    I can "see" the .tmp files in PSE-4.0, but they won't open.. but they will in JASC.. odd..
    Thanks-
    Bob

  • My mac is running extremely slow. More often than not when I try to click something or type something it gives me the "thinking" pointer icon.  I ran the etre check program and got this:

    Problem description:
    Mac is running extremely slow.  Get the scrolling pointer icon every time I click something.
    EtreCheck version: 2.1.8 (121)
    Report generated February 5, 2015 at 7:43:19 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 442
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.60531.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
        Destinations:
            Back up [Local]
            Total size: 250.06 GB
            Total number of backups: 7
            Oldest backup: 2012-08-25 14:58:25 +0000
            Last backup: 2015-02-04 23:30:59 +0000
            Size of backup disk: Too small
                Backup size 250.06 GB < (Disk used 141.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    mds
             6%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
    Top Processes by Memory: ℹ️
        391 MB    softwareupdated
        185 MB    mds_stores
        137 MB    com.apple.WebKit.WebContent
        129 MB    Finder
        99 MB    Safari
    Virtual Memory Information: ℹ️
        244 MB    Free RAM
        1.88 GB    Active RAM
        974 MB    Inactive RAM
        1.08 GB    Wired RAM
        34.01 GB    Page-ins
        130 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 3, 2015, 09:59:28 PM    Self test - passed

    Perform SMC and NVRAM resets:
    http://support.apple.com/en-us/HT201295
    http://support.apple.com/en-us/HT204063
    The try a safe boot:
    http://support.apple.com/en-us/HT201262
    Any change?
    Ciao.

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