Photoshop CS3 Repeat Registration under XP

I just upgraded to CS3 on Windows XP and every few days I am prompted to register. I registered twice and then spoke with Customer Service who could not see the registration so they manually registered me. Since then the registration screen appeared again and I registered a third time.
I just spent 4 1/2 hours on the phone going back and forth between Adobe Customer Service and Photoshop support. Customer Support wants me to return CS3 and buy it again under a different customer number. Support wants me to uninstall all Adobe products, delete the registry branch under HKLM\SOFTWARE\Adobe, delete all Adobe content under "Program Files" and under "Documents and Settings", create a new user account, add that new user to the Administrators group, then reinstall all Adobe products using that new user account.
I asked support where Photoshop CS3 records the registration information and was told that since CS3 is a new product, they do not have that level of technical information.
Has anyone else had a registration problem with CS3 on XP?
Does anyone know where the registration information is stored? If it is stored in the registry, I should be able to manually enter the keys and data.

Under Vista, you need to mess with UAC. My OS is XP Pro SP2 (32-bit).
I could not find a CS3 registration entry in the registry. Tech support states they have no documentation on how CS3 records the registration and (if this is true, it is pathetic) do not have access to engineering (software developers) to ask them.
Multiple registration attempts did not stop the application from asking me to register every few days, so on Feb 19th I selected never register. As of this morning, PS has not again asked me to register. If that remains the case for a week, then the issue is solved. After the first two registration attempts failed, I had Customer Service manually register the product.

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Log Name:      Application
Source:        Application Hang
Date:          7/17/2010 6:16:25 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
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The program Photoshop.exe version 10.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d0c
Start Time: 01cb2616be79e36f
Termination Time: 2
Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
Report Id: 06f5fbff-920a-11df-9d69-001fd023417e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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(And there is nothing in the Action Center control panel either despite the message saying there might be more information there.)
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Adobe Photoshop CS3 Registration screen blank and unresponsive,

I just installed Adobe Photoshop CS3 Extended Version, and was eager to use it when I got the registration screen...and it froze.
It just blanks out after selecting "Do Not Register" and "Register Later"
I don't know how to fix it...can you guys help me?
My computer's hardware is:
AMD Athlon 64 X2 Dual Core Processor 4200+
Radeon X800 GPU
2 Gigs of RAM
110 gigs of freespace
Using Microsoft XP SP3
Let me know if you need any other information.

> and as the only way another user could reply is if they had that EXACT problem and also had a solution,
I've noticed this message from you several times, John. Often in cases like this where there is a possibility that another user has had the exact same problem, and thus might have an answer.
I suggest that you shorten your message to "You may need to contact Adobe for help, and the following two lines" which will seem less naggy.

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Hopefully this solution will work for you:
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Buko and Ann:
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You're welcome. Glad to hear the driver update corrected the issue for you.
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I'm slightly envious of your 5670. But only slightly.
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Hi all, hoping someone can help me.
I have a legitimate hard copy of Adobe Photoshop CS3 Extended which was only recently taken out of its sealed package.
On installing and trying to activate I get an error. Now i am left with a window telling me "Registration Unsuccessful"
Any ideas how i can go about solving this? I legally own this copy and I need to use it and can't do with it deactivating.
Thanks in advance for any help given. It's very much appreciated!

Mordynak I am sorry but I find no software titles registered under the Adobe ID/e-mail address you used to post to this forum. From this discussion it sounds like you have already utilized the process listed in Find your serial number quickly.
Please contact our support team directly at Contact Customer Care. If this link still fails then I would recommend utilizing a different web browser as the current add-ons, security settings, add-ons may be preventing a chat session from being made available to you.
If you continue to face difficulties then please update this discussion.

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"2009-10-28 11:26:57.142 Adobe Photoshop CS4[652] CFLog (21): dyld returns 2 when trying to load /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScriptingAdditio ns
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and where is the rest of the crash report?
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I have rebooted my computer, rebooted our server, un-installed & reinstalled Photoshop and also done a system restore, and I still have the problem. (The system restore actually caused huge problems I got the error message The licensing subsystem has failed catastrophically. You must reinstall or call customer support, except I wasnt able to reinstall or uninstall the product. The computer just would not run the installer. I had to undo the system restore.)
I can do Save For Web with no trouble and I can save files to the same location with every other Adobe product installed in the Web bundle, just not Photoshop.
We have 2 machines here with an identical set up (hardware and software) and the problem is only on one machine.
Even though Photoshop says it cant save the file, its actually saving the file in the following format:-
~psX.tmp where X is a random variable, either characters or numbers.
I have to manually open My Documents and rename the file to filename.psd so I can access it again.
Short of reformatting my computer (which Im not keen on doing because it will mean several wasted work hours and I will have to pay our IT people to come in and hook me back up to our network), how can this problem be fixed?
I have also Googled the problem and the only help I found was a suggestion to search for a psicon.dll file and rename it. This file does not appear anywhere on my system, so I'm at a loss.
I have contacted support about this issue, but thought it was also worth while to ask here at the same time.

I'm having similar problems with not being able to save files after editing them (and giving them a new file-name, obviously) in Photoshop Elements 4.0. I get an error message saying (for instance): "Could not save as (whatever I'm trying to name the file) because the file is already in use or was left open". Then I see a .tmp file (that I can't open)
I did a search and found that the file was being saved twice, once within Photoshop (where I'm working with it) and also in..
"C:\Documents and Settings\Owner\My Documents\My Pictures\Temporary"
I'm assuming this is the problem, but if you have any clue as to why is this happening and what I can do about it, I'd welcome any input. I've been using PSE-4.0 for years, and this problem just started cropping up. The only (cumbersome) way around this problem has been to just make my edits (in PSE-4.0) and do a "save" under the original file name, then go into explorer and rename the file. So, in short, I cannot do what I've been doing for years, editing a picture and saving it (renamed) in the sane folder (or a different one).
I can "see" the .tmp files in PSE-4.0, but they won't open.. but they will in JASC.. odd..
Thanks-
Bob

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Can anyone explain why the difference in clipping shown and which one should be taken as more accurate: Lightroom clipping rendering or Photoshop CS3 clipping rendering?
Please note that I ultimately export the final images as jpegs (8-bit) in srgb colorspace before posting on the web. These photos are ultimately ordered from an online printer (usually from Mpix).
Thanks for any help you can give me. Best wishes.
Bob

Hi,
Thanks for your responses. In answer to Jao's questions:
Yes, I turn on the clipping warnings in Lighroom (shortcut j). I am viewing a 16-bit tiff in ProPhoto RGB (that has made the "round trip" from Lightroom to Photoshop CS3 and back again to Lightroom) in Lightroom using the clipping warnings. The clipping shown in CS3 using the adjustment, curves, show clippings are much less than what is shown using the clipping warnings of the same 16-bit tiff in Lightroom.
My workflow is to import Canon Raw (using sRGB, rather than Adobe RGB) into Lightroom. Make color, sharpening, tone, ect. adjustments in Lightroom, then export to Photoshop CS3 as a 16-bit tiff in ProPhoto RGB colorspace. I make additional adjustments to color, tone, skin tones, noise, touchup, sharpening, ect. and then save the file. It reappears again in Lightroom. When I have the clipping warnings on (shortcut j), this tiff appears to have considerably more clipping than on a curves layer showing clipping in Photoshop. Ultimately, I then export these same photos as jpeg (8-bit)in srgb and post to the web where they can be ordered from an online printing service such as Mpix.
Thanks for any help you can give me.
Bob

Photoshop CS3 Repeat Registration under XP

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