Photoshop CS3 Volume License Activation

Hey guys,
We are trying to activate Photoshop CS3 volume license we have but getting this message. How can we get it activated? This is a 43 user license we have, maybe 10 people here have it. We can't deactivate them because it's a volume license. We need Photoshop CS3 for Blu-ray authoring still, but have lots of people here on Creative Cloud 2014.
Is there still even a website to manage our CS3 volume license? I don't know of any way to do this. Adobe Creative Cloud phone support weren't able to help. The alternative activation via phone, when I called, just said to go to http://www.adobe.com/go/activation, which wasn't any help since AT ALL.

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Similar Messages

Installing CS3 (Volume License) for mass deployment via NetInstall (via OS X Server)

Hello.
I'm wondering if anyone has any experience using CS3 (volume license) for mass deployment? We used to manually install on machines, but as the size of the organization has grown, this has become more and more inconvenient. This summer we're planning on a complete upgrade to all systems and during this process we're doing HD formatting and clean installations of all systems and software. To make this process more efficient (as all systems are set up the same way) we're now looking into using OS X 10.5 Server, NetInstall and a cloned system image for deployment to all machines.My question is, is there anything relating to CS3 that may cause issues with this process? Does CS3 installation bind itself to the hardware it was installed on? Since we are using a volume license, I don't have to worry about individual serial numbers and activating the system with Adobe, but again, I'm unsure if installations are somehow tied into the hardware they were installed on? Ideally, I'd install CS3 onto the "master" system and run all updates prior to making the final system image. Has anyone that's done this using CS3 provide any information that may help me out?
Thanks,
Kristin.

kristin,
No one is withholding a reply from you because you're using CS3. It is just that no one who may know the answer has wandered by. The folks who help here are Adobe product users, like you.
>This summer we're planning on a complete upgrade to all systems and during this process we're doing HD formatting and clean installations of all systems and software.
My only point was that you will be spending a lot of time and effort on a setup that is centered around older, discontinued software. And my thinking is that if you are going to the time and expense of revamping your office, why not do it right and include CS4? If you install CS3 now, when you do decide to upgrade to CS4, you will be giving yourself a lot of extra work. From my point of view, the added software cost would be a good investment
during the current systems overhaul. Otherwise, it just isn't a "complete upgrade". You're installing '07 parts on the '09 Mercedes.
Neil

Activate / Deactivate Illustrator CS3 - Volume License

Hi Guys,
Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
The case is as follows;
We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
If any of the Adobe Staff is reading along, the case number is 0215516123.
In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
Still looking for a solution tho, so any help is appreciated highly!
Thanks in advance!
=============================================================
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen.
07:31:27
Naveen:
Hello. Welcome to Adobe Customer Support.
07:31:32
ME:
Hi Naveen, did my previous message come thru?
07:31:35
Naveen:
I'll be glad to help you with your issue today.
Your chat transcript will be sent to at the end of your chat.
07:32:28
ME:
that would be great!
07:34:19
Naveen:
May i know the operating system you are using?
07:34:25
ME:
W7 and W8
07:37:07
Naveen:
I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
07:37:24
ME:
What do you mean? The software works fine on W7 and W8
07:37:50
ME:
The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
07:39:03
ME:
and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
07:40:21
Naveen:
I am sorry but the CS3 is not compatible with windows7 and 8
07:41:22
ME:
How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
07:42:52
ME:
Your file was successfully uploaded: cs3.jpg.
07:43:01
ME:
Have a look for yourself
07:43:09
Naveen:
I have
07:43:25
Naveen:
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
07:43:41
Naveen:
Please look the tech specs for the CS3
07:44:06
ME:
I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
07:46:02
Naveen:
May I take the serial number please?
07:46:10
ME:
[removed by moderator]
07:47:06
Naveen:
Its a Volume license serial number, We need to transfer the chat to AVL team.
Please wait while we connect you to a representative.
You are now chatting with 'Deepti'
07:47:19
ME:
Thats fine by me
07:47:40
ME:
Hi Deepti
07:48:08
Deepti:
Hi,welcome to Adobe Support!
07:48:33
ME:
Thank you! Can you read the conversation back between me and Naveen?
07:50:51
Deepti:
Sure.
07:51:37
ME:
Great
07:51:49
ME:
I hope you can help me resolve this
07:52:30
Deepti:
So you are facing issues with CS3 license , right?
07:52:49
ME:
yes I could only activate 2 of the 11
07:53:58
Deepti:
I would have loved to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
07:55:44
ME:
I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
08:03:06
Deepti:
I would have helped if it would have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
08:03:46
ME:
How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
08:04:53
ME:
Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
08:05:33
ME:
To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
08:06:05
ME:
I really don't understand the mindset where you don't help out a paying customer
08:06:22
Deepti:
I am sorry but we don't have any reset button for volume licenses.
08:07:23
ME:
It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
08:07:50
ME:
which as said we will upgrade somewhere this year.. But my stylists need training first
08:08:03
ME:
Hence thats what we need to activate them for right now
08:08:52
ME:
We paid for the license and are in title to use them.. But you are blocking that right now..
08:09:09
ME:
Which is totally outrageous
08:11:33
Deepti:
Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
08:12:49
ME:
I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
08:22:05
Deepti:
I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
08:23:22
ME:
So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
08:30:23
Deepti:
CS6 version is still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
08:31:38
ME:
Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
08:32:26
ME:
So please tell me, what options do I have to make this work?
08:51:01
ME:
It would be appreciated if you can answer my question?
08:59:50
Deepti:
I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
09:01:22
ME:
I am reading on the support forums that support of adobe needs to clear the current activations..
09:01:34
ME:
Only you @ adobe can do that
09:02:28
ME:
You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
09:02:37
ME:
and you should also be able to clear them!
09:03:00
ME:
https://forums.adobe.com/thread/441285
09:03:17
ME:
https://forums.adobe.com/thread/1324890
09:05:40
ME:
Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
09:05:59
ME:
everywhere I look I need you from Support to reset the count of activations..
09:06:05
ME:
So please help me with this
09:10:15
Deepti:
I would have not kept you waiting for so long if I would have the option to deactivate your license key.
09:11:09
ME:
Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
09:12:23
Deepti:
That is for retail licenses.
09:13:00
ME:
Wow, so as a customer who buys bulk there is no solution?
09:14:23
Deepti:
There is no such problem that the Volume license customers face.
09:21:26
ME:
So now your saying that my problem doesn't excist?

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Office 2013 Volume License Activation question

Hello,
we have software assurance, so MAK and KMS are available for O2013.
I cannot use KMS server (there are reasons for now). So I have to use MAK. I know that it is possible later on to convert MAK to KMS.
I found topic about ADBA. But missing few points from the description after my 2 questions.
1. Can I use KMS key for use with Volume Activation Tool without actually having KMS installed?
2. at the end it says just 180 days activation. What will happen then?
From:
http://searchenterprisedesktop.techtarget.com/tip/Using-Active-Directory-activation-and-other-new-Office-2013-tools
-------Prior to Office 2013, IT had to rely on Multiple Activation Key (MAK) or Key Management Service (KMS) activation. These processes were generally more complex than ADBA. Little has changed with either MAK or KMS in Office 2013. With ADBA, however,
IT can easily
activate Office 2013 clients through their connections to the domain.
To implement ADBA, administrators must use the Volume Activation Tools utility, which walks them through the setup process. After admins supply the KMS host key, the setup process adds an activation object to the
Active Directory Domain Services. The activation object uses the same Generic Volume Licenses Key (GVLK) and KMS host pair as that for regular KMS activation. When the client joins the domain, the activation object automatically activates the Office installation,
granting a license to the client for 180 days. --------------
--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis

Hello,
we have software assurance, so MAK and KMS are available for O2013.
I cannot use KMS server (there are reasons for now). So I have to use MAK. I know that it is possible later on to convert MAK to KMS.
I found topic about ADBA. But missing few points from the description after my 2 questions.
1. Can I use KMS key for use with Volume Activation Tool without actually having KMS installed?
2. at the end it says just 180 days activation. What will happen then?
From:
http://searchenterprisedesktop.techtarget.com/tip/Using-Active-Directory-activation-and-other-new-Office-2013-tools
-------Prior to Office 2013, IT had to rely on Multiple Activation Key (MAK) or Key Management Service (KMS) activation. These processes were generally more complex than ADBA. Little has changed with either MAK or KMS in Office 2013. With ADBA, however,
IT can easily
activate Office 2013 clients through their connections to the domain.
To implement ADBA, administrators must use the Volume Activation Tools utility, which walks them through the setup process. After admins supply the KMS host key, the setup process adds an activation object to the
Active Directory Domain Services. The activation object uses the same Generic Volume Licenses Key (GVLK) and KMS host pair as that for regular KMS activation. When the client joins the domain, the activation object automatically activates the Office installation,
granting a license to the client for 180 days. --------------
--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis
Q1) there is a KMShost product key, and there is a KMSclient product key.
The KMShost product key, you install this in your KMShost machine, and the client machines which have the KMSclient product key will contact your KMShost machine for activation.
Volume Licensed products are provided by MSFT with the KMSclient product key already installed. The KMSclient product keys are also publically available in the TechNet library documentation.
VAMT can be used, with or without KMS installed. VAMT is not part of KMS, and, KMS is not part of VAMT.
ADBA is not part of VAMT and VAMT is not part of ADBA.
ADBA can only be used if your AD is at the later version, and, ADBA only works for the latest products like Windows8 and Office2013.
If you have older AD or older products you will still need to have KMS or MAK.
Q2) after 180days, it's the same as KMS - the KMSclient (or ADBA client) will enter "non-genuine" mode if the client has not contacted ADBA object (or KMShost) to renew the activation status.
This wiki article I put together, includes a few helpful links about ADBA and KMS:
http://social.technet.microsoft.com/wiki/contents/articles/22510.volume-activation-kms-mak-adba-avma.aspx
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Photoshop CS3 says "licensing for this product has stopped working"

I'm trying to open Photoshop CS3 and it is saying that "licensing for this product has stopped working", what can I do?
I no longer have the original discs on me, but have my serial #s

Download the Photoshop CS3 installer Max or PC here. You should be good to go.
Download CS3 products

Photoshop CS3 Vista 64bit Activation

Im trying to activate my photoshop CS3 (came in a box) and when I try to activate it online it fails epically and tells me error code 194:13 and when I try to do the phone activation, it tells me that my activation number is incorrect, any ideas?

194:13 is a rather high number that is not covered under "for technical reasons", so chances are good you have fallen victim to pirated software... Well, anyway, only phone support can help you with such stuff.
Mylenium

Office 2013 Volume licensing Activation using VAMT

Can we activate office 2013 pro plus volume license edition using VAMT 2.0

I found a confirmation on this link:
http://blogs.technet.com/b/office_resource_kit/archive/2013/01/30/volume-activation-of-office-2013-frequently-asked-questions.aspx
Why would I want to use Volume Activation Management Tool (VAMT) 3.0 rather than VAMT 2.0?
In addition to KMS and MAK activation, which VAMT 2.0 supports, VAMT 3.0 supports Active Directory-Based activation. For general information about VAMT, see
Manage Activations Using the VAMT. For more information about VAMT 3.0, see
Introduction to VAMT 3.0.
The quoted article doesn't confirm the question asked.
The quickest way to confirm if VAMT2 is suitable for Office2013 is to test it.
Even if it *does* work, it may not be "supported" by MSFT.
I've asked a MSFT contact this question, it may take a few days to get an answer. (and, the answer might be "it's not supported"..)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

CS3 Volume Licensing

Hello,
I have purchased a few products under the volume licensing plan. Mainly Flash, DW, Web Standard, and Master Collection. I accidently installed the wrong serial number being a Flash serial number on the machine I want to install the Web Standard license. I have tried many times to uninstall and re-install the software. I have used CS3Clean many times. I keep coming back to the same instance where the only serial number accepted is the one I originally entered on the machine, none of the other serial numbers I have will work. Any help or incite would be greatly appreciated.

This sounds very strange, but I recommend you use CS3Clean at level 3 or 4 (They are hidden. Just press 3 or 4 when prompted to select a level). If that doesn't work, contact Adobe.

Volume License Activation

We have purchased a site license for the Creative Suite. In past versions, we could deploy the creative suite in a computer image and we would just have to launch Photoshop once to activate each computer. Now, we have to sign in with an Adobe ID on each computer. And, since we use roaming profiles for our students, I often have to log in with my Adobe ID multiple times per computer in order to keep the software activated. This is a huge problem since we have deployed the software on 250 computers. I have literally typed in my Adobe ID hundreds of times. Is there a simpler way to manage this?

Creative Suite 6. They have added the requirement that you log in with an Adobe ID to activate each computer. But, it turns out that when a student is logged in with a roaming profile that does not have access to the C: drive, the activation is not recognized and you have to log in with the Adobe ID again. It is driving me crazy!

Office 2010 Volume License Activation

I am asking this here because it pertains to server 2012 R2 standard. We are education and have volume keys for office 2010, both kms and mak. So we don't have to go to each and every pc and enter the mak key, we want to use the kms key. I installed
the volume management role of the server. However, when walking through the configuration, it assumes you are using a kms key for server. We have a mak key for the server and want to activate office 2010 using kms key that was provided when we bought
the application.
Here is the error we get when opening office 2012:
This copy of Microsoft Office is designed for corporate or institutional customers.
Connect your computer to your corporate network to complete activation. Your system administrator can help. Problem is, I took over this computer when my brother died in Deceember of 2011. He did not work for a corporation but may have had his own small business. Help - how can I activate but not Professional Plus. And unfortunately, I have absolutely no paperwork. The girlfriend took the box that had all important papers.
I also tried the VAMT, this results in cannot connect to WMI service. How can we activate office 2010 with our kms key on our 2010 server?

Hi Forgiven,
If you want to activate office with the KMS method, first we need to
setup Microsoft Office 2010 KMS Host on Windows Server 2012 R2.
To install Office KMS Host License Pack on Windows Server, then enter KMS host key.
However, to install Office 2010 KMS Host License Pack on Windows Server 2012R2, a similar discussion is for your reference:
Microsoft Office 2010 KMS Host License Pack on Windows Server 2012R2:
http://social.technet.microsoft.com/Forums/en-US/dcf846ef-cab4-432a-a473-c34af3597c08/microsoft-office-2010-kms-host-license-pack-on-windows-server-2012r2?forum=officeitproprevious
To activate office with KMS, please follow this article:
Plan KMS activation of Office 2010:
http://technet.microsoft.com/en-us/library/ff603508(v=office.14).aspx
In addition, for the activation of office, I also recommend you can post in office forum for more effective support:
http://social.technet.microsoft.com/Forums/en-US/home?forum=officesetupdeployprevious
Thanks for your understanding.

We lost our DVD with distributive of Adobe Photoshop CS3 ( redacted by mod-kglad , 8 license).

We lost our DVD with distributive of Adobe Photoshop CS3 (<partial license number redacted by mod - kglad>). What can we do for get new one (DVD) or can yousuggest another way for install programme (exclude buying new version like CS6)?

Thanks, but if you didn't see aboove ("the last one PC with Adobe Photshop CS3 installed in 2008 (with our serial) - chapters "Load e-License..." and "Return e-License..." was not active (in Menu "Help")",look at the screenshoot ("ps cs3>click help>...") from this PC:
As you see, there are no any "deactivate" (in Russian it means "Деактивировать") there.
Read the following answers from http://www.adobe.com/support/chat/ivrchat.html, please. It was on 25 oct 2013:
You are now chatting with Vijay Kanna .
Vijay Kanna : Hello! Welcome to Adobe Customer Service.
Vijay Kanna : Hi Ilia.
Vijay Kanna : Please allow me a moment while I review your request.
Ilia: Hello! Ok, I'm waiting.
Vijay Kanna : I have read your request.
Vijay Kanna : I will be glad to help you with the information.
Vijay Kanna : I would first like to inform you that this application you have is a Volume Licensing Product for CS3 for which its not possible to make changes on the license activation seats.
Vijay Kanna : Usually the Volume Licensing Product will not provide such error as this type of error will only show up with retail (single) user application.
Vijay Kanna : If you use the correct download link from the licensing account for this particular application or the CDs for this particular application you will not get such errors.
Ilia: Ok. Where I can download distributive of CS3 (we lost our box with CD or DVD)?
Vijay Kanna : If the CDs are lost and you have not purchased the application as a download then its not possible to find the download link for this application now as the current shipping version with Adobe is CS6.
Vijay Kanna : Adobe at the moment only has the CDs and download link for CS6.
Ilia: It means that we couldn't install our CS3 on new PC? What can we do in this case?
Vijay Kanna : You will have to locate the original CDs or your next option is to purchase the current version which is CS6.
Vijay Kanna : Also the CS3 is not compatible on Windows 7 or any other latest OS.
Vijay Kanna : Is there anything else I can help you with?
Ilia: Yes? wait a momemt please/ I consult with my boss/
Vijay Kanna : Okay.
Vijay Kanna : Are we still connected?
Ilia: Yes
Vijay Kanna : Okay.
Vijay Kanna : Do you have any further questions for me today?
Ilia: Yes, wait a moment.
Vijay Kanna : Sure. I will stay online.
Ilia: My colleague claims that a distribution kit with which we install the program on new PC is copied from lost CD.
Vijay Kanna : Ilia, the application is not installed this way. Also this error which you say "exceeded allowable activation" is not for a Volume Licensing Product and such error is only associated with the single user application.
Vijay Kanna : Hence, the installation file you have should be incorrect and for a single user application.
Ilia: Ok, thanks. We will try to find CD. Good-bye.
Vijay Kanna : You are welcome.
Vijay Kanna : Please click again to check with us, if we can be of further help.
Vijay Kanna : We will be glad to check and help you.
Vijay Kanna : Thank you for chatting. Goodbye.
Chat InformationThis chat session has ended.
Thank you for contacting Adobe."
PS: Finaly, we lost our CD or DVD (with box), we have only serial number and bild (was purhased 2008), nothing else. I tried to finding the same as we lost distributive via Google, etc a lot of time, but trere is no success.

How do I activate old version of Photoshop CS3 as it is not supported over the phone and website notes are not helping...? I need a human being to resolve this

I am trying to activate an old version of Adobe Photoshop CS3 but internet activation is not working and the notes on the page online are not helping either. I need a person to assist me.

You need to deal with Adobe for you problem this is an Adobe Photoshop User forum site not part of Adobe support users here do not have access to Adobe activation servers and database. You need to get someone at Adobe to help. Adobe support is not what it should be. Good luck.

How can i find the number of times my volume license has been activiated?

Volume licensing activations.

Try contacting Adobe support to see if they can help.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Photoshop CS3 Activation

Due to the crash of the PC, I have to install the license of Photoshop CS3 on to a different computer. Unfortunately, the on-ine activation seems not to be more available. I have a valid license and I need to use my CS3. How can this trouble be fixed ?

Sign in, activation, or connection errors | CS5.5 and later

Volume-licensed software has not been registered 90 days after activation

I puchased a volume-licensed copy of Photoshop CS6 from an online reseller, around 90 days ago. I was told it would be automatically registered in My Adobe account after activation, but the serial number does not appear under My Products. It can't be registered manually, as there is a message that the serial number is a volume-licensed product. How can I complete registration, so I am able to get tech support if needed?

Hi dddantes,
There is no need to register a Volume License no as you will get the access to licensing.adobe.com website to manage the serial no. You can contact our support for any technical and non technical issues on 800-443-8158.
Regards,
Abhijit

Photoshop CS3 Volume License Activation

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