Photoshop CS4 always crash (how may I track and fix an APPCRASH) ???

Question

Hello
My Photoshop CS4 always crash when happens these conditions:
1. Open a file picture or create a file. (FILE 1)
2. Import another file picture... (FILE 2)
3. Copy FILE 2 in FILE 1
4. Now FILE 2 appear inside a layer...
5. Move with the mouse the layer corresponding to the FILE 2
CRAAAAAAASHHHH
BOOOOOOOOOOOOOOOOOOM
Always happens the same, always, always.
It is so annoying, that don't let me work and I am working right now with Photopaint (think I don't like).
I would need your help to tell em how may I track and fix an APPCRASH.
Do we have an application in windows that allow me to detect the causes of an APPCRASH?
Or is this just because the application is failing?
These are the data of the application crash:
Signature of the problem:
Nombre de evento de problema:    APPCRASH
Nombre de la aplicación:    Photoshop.exe
Versión de la aplicación:    11.0.1.0
Marca de tiempo de la aplicación:    499bf9b5
Nombre del módulo con errores:    StackHash_fd00
Versión del módulo con errores:    0.0.0.0
Marca de tiempo del módulo con errores:    00000000
Código de excepción:    c0000005
Desplazamiento de excepción:    65637275
Versión del sistema operativo:    6.0.6002.2.2.0.256.1
Id. de configuración regional:    3082
Información adicional 1:    fd00
Información adicional 2:    ea6f5fe8924aaa756324d57f87834160
Información adicional 3:    fd00
Información adicional 4:    ea6f5fe8924aaa756324d57f87834160
Additional information about the problem:
Id. de depósito:    1164041060
The texts are in Spanish sorry, I'm from Spain.
May someone help me to track and trace this bug and how to solve it?
Thanks

Answer 1

Prior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both.  Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee.  It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now.  Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014  on a monthly basis without ever owning the software.  If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here.  To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 [phone]