Photoshop CS4 Applic. Frame has artifacts

When I open an image in Photoshop CS4 in Window < Application Frame, using a Mac with 10.5.6 & 10.5.7, there are weird artifacts that show up in the background area. If I zoom in and back out, they will go away. But how do I get rid of them all together? Is it a bug in Photoshop? There was a rumor that upgrading from 10.5.6 to 10.5.7 would fix it, but that didn't work (although it did reduce the artifacts, suggesting it's still a bug in 10.5). I have an iMac 2009 with 4GB RAM, and the NVIDIA GeForce GT 130 graphics card. This is the only problem I've had. Anyone else had this problem or know how to fix it? I've searched for any similar problems and can't find much. If you know of any other sources that can help, please share. Thanks - bindigok
Here is a link to the screen shot:
<a class="jive-link-external-small" href="http://">http://farm4.static.flickr.com/3400/3538645321_a75793242f.jpg?v= 0
After zooming in and back out:
http://farm4.static.flickr.com/3391/3538645127_716a1378ac.jpg?v=0

I did find that this only happens when using Open GL, so is it a Photoshop bug, or something with the system?

Similar Messages

PS CS4 Applic. Frame has artifacts on Mac

When I open an image in Photoshop CS4 in Window < Application Frame, using a Mac with 10.5.6 & 10.5.7, there are weird artifacts that show up in the background area. If I zoom in and back out, they will go away. But how do I get rid of them all together? Is it a bug in Photoshop? There was a rumor that upgrading from 10.5.6 to 10.5.7 would fix it, but that didn't work. I have an iMac 2009 with 4GB RAM, and the NVIDIA GeForce GT 130 graphics card. This is the only problem I've had. Anyone else had this problem or know how to fix it? I've searched for any similar problems and can't find much. If you know of any other sources that can help, please share. Thanks - bindigok
Will try to post screen shots of it. As opened:
After zooming in and back out:

bindigok wrote:
Did you have Application Frame checked before you opened an image?
Crap, guess I will swing by the Apple store on the way home today and try it on their iMac demo which has Photoshop installed and see if that computer does it. If not, it's homeward to hours on the phone with Apple!!
Yes, I do have the AF checked. The only thing I wasn't sure of was how you are opening the file so I tried drag'n'drop, open recent, and using Open and navigating to a file. I tried it with .dng (which opened into CR first and I immediately pressed open), .jpg, and .tiff both layered and not layered. I also tried with and without my preferences checked to open documents in a tab. No problems encountered during any of the testing.
I didn't try testing with your file because it is queued and not available yet.
BTW, I've heard in the LR forum that when posting with an attachment if one immediately edits the post, deletes the attachment and re-attaches it the queue will be bypassed. I've not tried that myself.

Photoshop CS4 Extended - license has expired?

Hi.
I have Photoshop CS4 Extended on my computer, that is, since last night.
When I would go to it now writes the license expires, but I might go to Bridge CS4.
Could it have anything to do with I am depressed, I would not register now?
Sincerely, Philip.

If its original version, try this:
1)      Set the computer clock back to May 31, 2009.
2)      Launch Photoshop.
3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
4)      Quit the application.
5)      Change the date of the computer back to the current date.
6)      Launch the application.
7)      Enter the CS4 serial number from your purchased product.
If its not an original product, will not work.

Can Adobe Photoshop CS4 be used for 3d modeling?

hello, I know Adobe Photoshop Extended can be used for 3d modeling but can just the normal Adobe Photoshop CS4 be used in the same way because i dont feel like buying it for $1000 but I need Photoshop for my 3d models for texturing. So can the normal Photoshop be used the same way as the Extended can and will not make a difference? Thanks
Stephen

I know Adobe Photoshop Extended can be used for 3d modeling
No - it can't do 3d modelling - what it can do is 3D rendering, to some extent. Photoshop CS4 extended only has primitives (cubes, rhombus etc) and these are not editable. So full 3d rendering is not possible. You have to load in models created in other software,
Extended's 3D capabilities are in the process of development - meaning that they decided to INTRODUCE it into CS3 and 4, but its far from the finished article. Both in terms of interface and capabilities. Now the rendering, animation capabilities, and ease of use is better than most people realise - but it sill has efficiency, and design problems, which need to be reassessed. Its more like BETA2 than finished product.

Photoshop CS4 Freezes when Saving

I have been designing some stuff in photoshop CS4. It has worked fine, just like normal. I finished my project and attempted to save. I proceeded to the file tab, then save. Noting came up, but my cursor changed to the loading sign (One note, I had just updated to OSX Mavericks, it worked fine on Mountain Lion). Nothing has happened, and I had to Force Quit photohsop. I am looking for a way to resolve this problem so I can continue to use Photoshop. I have tried some of the other adobe products, and they have worked fine, only photoshop has been affected.

I have not experienced that problem, but with all unexplainable Photoshop-problems You might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences You’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, etc.) might also be beneficial.

Photoshop CS4 opengl crapness

I'm wondering why is it that I have to go into the prefereneces every sodding time to enable the GPU support.. I have the latest gfx drivers XPsp3, 8800gtx, Photoshop seems incapable of just working properly, I suppose I could ignore the error message, but it would still leave me to have go turn the stupid poor feature back on... which does actually work, but PS seems to think it needs disabling after I close the program.. wtf
btw I did follow adobes crap support docs on this issue...
"3. Update your GPU drivers and then turn on Enable OpenGL Drawing.
If Photoshop crashes or disappears because of a GPU problem, it turns off Enable OpenGL Drawing and it writes a flag file in the preferences folder, called GPUinitcrashed. The next time you open Photoshop, this warning displays: "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software. GPU enhancements can be enabled in the Performance panel of Preferences."
Download the most recent version of your display driver from the display card manufacturer's site (Windows) or check to see if there's an operating system update (Mac OS).
Important: If you turn on Enable OpenGL Drawing before you update your driver, then Photoshop uses the old display driver again. If the driver wasn't updated, then Photoshop fails again. If you do not turn on Enable OpenGL Drawing, then the GPU won't be accessed and Photoshop does not fail.
..."Photoshop does not fail.".. lol yeah right Photoshop FAILS alright.. fails at poor innovation and shity noob features year in, year out.

When I say I have the latest gfx drivers.. I mean the LATEST 180.43 currently ... "It's probably safe to say that a lot of people who claim to have "the latest drivers" haven't really bothered to check in a while. " ... so you can take that nonsense back.
anyway for the past day PS hasn't brought back the opengl prompt saying its disabled itself... course the day before that even though I was using the same gfx drivers it would forget I had turned on acceleration, and on next app relaunch I'd get that prompt. So I'm just hoping it stays on this time and doesn't bother me again, course if upgrade the gfx drivers I'm sure it will disable itself again and I'll be back to the useless PS preferences dialog to enable it.
Chris Farrel.. its def not an issue to do with my hdd setup or partition setup.. i know what you're saying, but scratch disks and disk i/o is not the issue here.. its Photoshop CS4 and it has some issues caused with this opengl implementation and GUI change, maybe its also to do with Nvidia they've been known to be slackers for fixing application bugs.. if it ain't a game they don't seem give **** I mean they are more likely to have hoards of gamers pissed off at there new game not working than adobe users who don't seem to have a clue when something isn't working or a way of pinpointing the problem.
Bart Cross - grow some balls.. and instead of playing cry baby.. you leave some crap response about XP being the problem!! you're blaming an OS that has run Photoshop CS3 absolutly fine without any floating doc lag or opengl disabling itself on app close! and don't at all think that perhaps CS4 that has a new graphics system is perhaps has some issues? you must be one stupid fanboy. I wonder what your OS of choice is.
Pimco- delay as much as possible or try get CS3, CS4 is a doozy, no doubt CS5 might be better.. heck you might even get the rest of the features they held back from this release :P like they give you alt+rmb left/right to adjust brush size..but wtf happened to adjusting brush hardness.. pfff Adobe idiots.. that might get added next 18months where you'll be able to alt+rmb up&down to adjust brush hardness or let alone any other brush dynamics.. well done adobe.. thanks for stringing out the features.
And I've heard many other CS4 users complain about the poor opengl performance.. and not just in Photoshop .. AFX .. heck even Soundbooth has been known to have gfx glitches.. and moving floating documents does display a lag, not when you're moving but initialy as you grab hold of that floating docs titlebar.. never happened with PS CS3.
Wing.. you must be my new fan :) to go out and collect all those quotes well done. I enjoyed reading them

Is there a 3D rotate tool in Photoshop CS4 (non-extended)?

I have just installed Photoshop CS4 of my new iMac. Although I had been led to believe that even the non-extended version came with the 3D rotation tool, in fact, I can find no evidence of it! Was I misled? If so, I am sad. Please advise how I might find it, or even add it?

Yes, you are probably right about how I was led to believe the 3D tool was on the "basic" CS4 Photoshop. Thanks very much.
Meredith
Date: Wed, 5 Aug 2009 10:04:35 -0600
From: [email protected]
To: [email protected]
Subject: Is there a 3D rotate tool in Photoshop CS4 (non-extended)?
Hi Meredith,
Illy aka Adobe Illustrator aka AI.
Photoshop CS4 (non Extended) has a Rotate view tool that works with support video cards to rotate the document canvas. Could that be what was mistakenly called out as 3D rotate tool. (http://www.adobe.com/products/photoshop/photoshop/features/?view=topnew) Depending on the configuration/age of your iMac model you may not se this.
All the 3D features in Photoshop are for Extended only. (http://www.adobe.com/products/photoshop/photoshopextended/?promoid=DRHXB)
steve
>

Remote deactivation of Photoshop CS4

I use two Macs, on which I use Photoshop CS4 but one has recently crashed so I cannot deactivate CS4 on that machine and therefore cannot activate it on my replacement Macbook Pro.
Is it possible for Adobe, remotely, to deactivate CS4 on the "dead" machine for me so I can use CS4 on the new one? it's already happily installed.
If so how do I get this done?
Thanks
Paul

We cannot deactivate the serial number on a dead computer. You can contact Adobe Customer Support for assistance. They will help you with the activation. You can reach them real quick via the chat option. They will activate the product for you.
Hope it helps,
Bobby.

Photoshop CS4 has stopped working--importing video frames to layers

Whenever I get the part of the video selected that I want and hit okay I get a message saying:
"Adobe Photoshop CS4 has stopped working"
How can I fix this?
Thanks

Also, you can make sure your system is 64 bit capable by:
Open Performance Information and Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.
Click View and print details.
In the System section, you can see what type of operating system you're currently running under System type. Under 64-bit capable, you can see whether you can run a 64-bit version of Windows. (If your computer is already running a 64-bit version of Windows, you won't see the 64-bit capable listing.)

Adobe Photoshop CS4 has Stopped Working on Windows 7

Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advance

The first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt

Adobe Photoshop CS4 Extended, owned for ages, licensing for this product has expired? Was using it two months ago.

Hello,
I have been trying to get Adobe's help for over a month now. I've been on the phone twice to them, opened up three seperate cases and still arrived at no solution. I was bought Photoshop CS4 Extended awhile ago and use it for my studies (I'm an art student). Two months ago my harddrive on my computer failed and I had to have a new laptop. I went to reinstall Photoshop and "Licensing for this product has expired" comes up. I've uninstalled, inreinstalled many times and used Microsoft Fix It Programme for uninstalling to make sure all the files are gone.
Surfing the forums I learned that there should be a folder with back up and Adobe PCD but I don't have that folder at all. The serial number I use is my original serial number that I know works and adobe have even said it's a technical error. What do I do? College starts again in two weeks and I don't have the programme I use for it!

Try the License Repair Tool Adobe - Adobe Licensing Repair Tool
Other suggestions if this doesn't work: Error "Licensing has stopped working" | Windows
Also if you must uninstall, use the Adobe CS Cleaner tool, not the Microsoft one. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Photoshop CS4 has many rough spots

I've been through the mill, trying to get CS4 Design Premium to install. I finally managed, with the considerable help of a tier three Support Engineer. Since then I've had about a week's exposure to Photoshop CS4. Here's a list of things I don't like and/or those that don't work:
1) Program always crashes when I try to save a GIF file or try to use any of the new 3D tools.
2) I like two-across tool palette. When I drag workspace to left, it covers up this palette.
3) I like to leave three palettes open on the right, History, Characters and Layers. For no earthly reason that I can fathom the Layers palette has gotten considerably wider, and it cannot be reduced horizontally. Oh yes, I could reduce these three to icons, but then I'd be constantly clicking to open them and clicking to close them.
4) Open palettes have foreground precedence. This means that when I try to enlarge my workspace to the right, the workspace scroll bar disappears underneath the palettes.
5) The essentials button is destructive. I found this out the hard way when I clicked it and it wiped out a newly customized workspace. Now I know to save my customized workspace immediately upon completion.
6) Why did Adobe add the Adjustments button. It just creates an extra step when making adjustments. CS3 was smart enough to pop up the correct controls when adjustments were being made. Example: create New Adjustment Layer > Threshold. On my copy of CS4, I have to click Adjustments before the control shows up.
7) The new toolbar (at top of screen) wastes considerable space and is not deselectable. Hint courtesy of Support: Save your custom workspace with a very short name 2-3 characters; then this toolbar will combine with the menu bar.
8) Scrolling through highly magnified images is abysmally slow - much slower than it was on CS3.
9) The clone brush is less accurate in CS4, and it doesn't always turn off when one is finished cloning.
10) None of my CS4 files installed with responsive, indexed Help files. Now, every Help request sends me to a sluggish web site where there are no indices, poorly organized information, and in some cases just a message that Help area is under development.
11) I haven't been able to get the Patch tool to work correctly.
12) When program crashes (not always while attempting to save GIFs or 3D), it does so with generic, uninformative error message. In one week, I have had more Photoshop CS4 crashes than I ever experienced during the lifetime of CS3.
13) Why did the installer leave 34 superfluous language items (ones in anything other than US English in my case) in both the Legal and Lmresources folders? The product is bloated enough without oversights like that.
How many more will I find during the next week? I don't know, but I'm sure there are more to be found. How many of those that I did notice are due to the dreadful suite installer? I don't know the answer to that one either, but I suspect the installer may well have played a role.
I'm sure many will disagree, but IMHO Photoshop CS4's user interface is godawful compared to its predecessors. I can't find a single thing that can be accomplished with less mouse activity or keystrokes than earlier versions, but I have found quite a few things that demand more.
I was fortunate enough to have my installation issues addressed by one of Adobe's top support engineers. Had it not been for that, I'm reasonably certain I'd still be trying to install CS4. I've been using Photoshop since version 3, and the Creative Suites going back to the first one. This is the first time I've ever felt that quality assurance was completely ignored for the sake of meeting a self-imposed release schedule.
As I remarked in one of my earlier email exchanges with Adobe support, "I wish that every software Product Manager would study the reasons why Vista and Office 2007 have gotten such lukewarm receptions." I'm afraid the CS4 team didn't learn from Microsoft's mistakes.

To Chris Cox:
I have the very latest drivers for my nVidia card. If my problem with saving GIF files is unique, then I would suspect the installer might have done an incomplete job without reporting it as such. The considerable difficulties I had, over a week's time, trying to install CS4 Design Premium were by no means an isolated case. Adobe's own suggestions to address installer issues by creating Desktop installer version from distribution DVDs, installing to another drive or folder or running a cleanup tool are all acknowledgments that the installer had problems. By the way, none of these suggestions, individually or in combination worked for me. I had to dig around and locate a registry key which referred to AdobeCMapsAll. This was a CS3 key that neither the installer nor cleanup tool caught. Deleting this key allowed me to advance (but by no means finish) my installation. The story is a lot longer than this, but the bottom line is that I have good reason to doubt the installer ever did its job properly.

Has anyone experienced there computer freezing up when useing Photoshop CS4 or SC5

My two computers both freeze up when I am useing Photoshop (working with a large file 82-120 megs with multiple layers, channels and paths) it only ocurred when useing Photoshop. Otherwise the computrs works fine for every day tasks for buseniss and personal use, admittedly, I do not have any other resource intnsive applications other then QuickBooks or maybe a large Excel spreadsheet but I have no problem with these large files. I am not a gamer or I could try a game I hear that they can be resorce intensive.
My first computer is used for personal and business. this computer has a number of programs on it, including Kaspersky internet security but it is not lacking in resorces, It is a Intel based computer, sporting Intel quad core 2.5 GHz CPU. running on a 32 bit Windows 7 operating system, its list of components are 4 gig ram, Nvidia Geforce 9600 GT graphics card (on the Adobe approval list sporting open GL) 4 sata hard drives, 750 watt power supply, Asus P5N-D SLI motherboard, the tower case has 7 fans and the CPU is water cooled.
I run Photoshop CS4 on this unit.
after I experienced this loss of critical files I call the tech support line to see if they could help with recovery of the file and to ask if they had a way to prevent this from occuring again.
They said that I could wave bye bye to the file and the work, additionaly they said if I was working with large files like that, I should be runing a 64 bit system that could utilize additional memory.
I really like working with the large files so I bit the bullet and spent the money for the 2nd computer that I would use as a dedicated Photoshop workstation.
the second system has many of the same components because they have worked admirably. the key difference is as followes. 8gig ram, 64 bit Windows 7 operating system, Photoshop CS5 and the only other software is the drivers for the wacom intos4 tablet. I desided not to install any type of antivirus program because I will not be useing it on the internet except when it needs to connect to Adobe for whatever. my decision not to install antivirus can be reversed but I did not want any questions about it slowing up the computer.
This system with Photoshop CS5, freezes up faster then the CS4 system.
When I say Freezes up what I am referring to is the mouse and keyboard will not respond. Control/alt/delete will not bring up the task manager. Eventually I give up and have to force a shut down by pushing and holding the case start button for about 5 to 8 seconds.
when I restart the system I check the file that I have been working and several times the file that I was working on is corrupted beyond Photoshops ability to open.
I have used the windows 7, on board, memory diagnostics and it claims that all of the memory is fine I have reviewed the event logs and the only critacal errors are about the system being improperly shuting down. I even went to the trouble to click on the link for each error that will take you to Microsofts website and will serch for anything they have about that event and they had no help on the event.
People with mac computers have had a similar problem that had to do with there fonts and plugins, but I do not have a mac and I have not installed any plugins. The CS5 is as it came from the factory and the Mac people kicked me out telling me to get over on my side of the street where the rest of the windows outcast are but that was only after they thought they had there problen solved. Its so funny, but losing these files is not, Please Help

Thanks everyone for jumping in with both feet.
Let me review what I have already done.
(1). I have already witnessed how the wround driver for the tablet will wrack havoc. when I first started the 64 bit version of CS5 it would not recognize any PSD files at all and if you went to the file and right clicked looking for the (open with) dialog box forget-about-it the option for Photoshop was not an option.
I called Adobe tech support and they told me that I was not going to be able to use the Wacom tablet with the 64 bit versionof Photoshop. I found that a little suspicious seeing how Wacom tablets are the most preferred pen tablets for professional illustrators.
I contacted Wacom and they explained that I needed to uninstall the Wacom tablet, reboot the computer, go to the website, download the new 64 bit drivers and then reinstall the tablet. after I did that. Photoshop found all of my files and opened just fine.It was only then that I found out about the freezing proplem with the 64 Bit version.
A number of the helpful people here have tried to advise this to me but I have already be down tha road.
(2). I have the latest drivers for the BFG Nvidia Geforce 9600 Gt, released in April of this year and I had already new that the were necessary for the open GL so this is one of the first things that I tried.
Some one from our cousin Mac's side of the famaly and (Noel just suggested) that I try turning off the open GL. As soon as cousin Mac asked us to try this I did it (Them being famaly and all).
I was able to give it a try on the 32 bit system on Thursday 7/8/2010.
I was able to work on a very large file with a multitude of layers, channels and paths for about 5 hours before if froze. after the reboot I found that the file was fine and retained everything up to my last save.
But this test is only good as circumstantial evidence because the freezes are somwhat random. They mosly happen after I have been working with a large file for quite some time but some times it can happen very quickly, maybe 25 or 30 minutes.
Bye the way I really enjoy the humor, the Mac people are very serious people.
the Mac users are just grouchy because they expect their computers to "just work", and of course they don't.
We PC users have been given no such expecatations. THANKS NOEL
Oh, don't worry about them mean old grumpy PC wanna be Mac peoples. Gota luv it THANKS dec9
and Eight thousand dollar papper weight says it all. THANKS $8000paperweight.
(3) the memory, CPU and mother board can not be ruled out completly, just yet
As for the memory I have used the on board windows 7 diagnostics and it passed. but this is a unreliable test for hevy-resource dependent applications and a load or stress test would need to be done to be confidend.
I have a number of computers with the same kind of ram but after swaping them around I can not say that I have had any lasting results and it is compecated by experiences like what happened to me after turning off the open GL. What if I had of only worked for 4 hours? I would of thought that the problem was solved thats what would of happened
Do any of you work with files like I have been talking about? and if so do you experience any problems?
The motherboard can not be rulled out by any tests that I know of other then process of elimination which is at the heart of all sound diagnostics.
I downloaded a utility that is helpful called (Cupid Z) that gives real time monitoring and idenification of components.All the voltages seem fine.A.
I hope I will be able to up load the screen shots so you all can have a look see.
The CPH is more than likely not the problem.
I do have the option to install Photoshop on a third computer that has most of the same components but has a different Intel CPU. this would rull out any compatability issues (CPU with the Board) but if that were the case I dought that every other progrem under the sun works fine except Photoshop.
dec9, I did delete the prefs on the 32bit system but I have not had time to test the operation of Photoshop as of yet.
Lastly I will try to upload the screen shots of (Cupid Z) you will see that the latencys and the frequency are correct. Under the SPDscreen the plausible timinigs for verious common frequencies are given,, all seem to be with in range. The lantency are inside the spec.given by Corsair;s website
Asus provides a utility that allows you to monitor Temptures and voltages and I hope to send you a screen shot of this and you can see that they all are correct.
I would like to send the event log but I am not sure how to do that if someone could give me the 411 on how to do this I will send them to you I have saved the errors in several file formats but I cant see how you cold read them on this little page Thanks again POBOX119 signing off

I can't import video frames to layers in Photoshop CS4

I just bought a Macbook Pro, OS X 10.8.4 and installed Photoshop CS4 on it, but when I select import video frames to layers and search for a video, they appear but I can't select any videos. I have the latest version of Quicktime and the videos play fine. I can still use photoshop with photos so it seems like it's just this one function that isn't working. It works on my sister's older Macbook pro though (she hasn't got Mountain Lion though, it's snow leopard OS X 10.6.8), and the only time it didn't work was when there wasn't enough space on the computer but I have over 670GB of available space.

How can I tell if I am using QT X or QT 7? Do you have any idea how I could fix this issue?
Edit: I downloaded QT 7 and changed it to my default player and restarted my computer. I don't know if this is what I was supposed to do, but the issue is still unresolved. Just wondering, why does it make a difference if it's QT 7 or X? I'm sorry, I really don't know much about these things as I am relatively new to photoshop

How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

Error "Licensing has stopped working" | Mac OS

Photoshop CS4 Applic. Frame has artifacts

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