Photoshop CS4 -- Bug in What's New

After installing CS4, I looked in Photoshop for What's New, which previously was to be found under help. I finally found it, under Essentials, but instead of launching What's New, instead you get a panel which says "the selected workspace will modify menu and/or keyboard shortcut sets. Would you like to apply this workspace?" What's going on?

Understood. So jsu how do you find What's New in Photoshop CS4? I see that with In Design, What's New is found in the equivalent location and links to an adobe.com page instead of popping up the mysterious message above referenced.
A search in Photoshop CS4 help yields Workspace > What's New in CS4, which obviously isn't working.

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Photoshop CS4 for Mac What can cause the error: Plug-in failed to load - NO VERSION

With Photoshop CS4 for Mac I install the Kodak Plug-in DIGITAL GEM Airbrush Professional v2.1.0. When Photoshop starts I get an error:
Plug-ins that failed to load:
   DIGITAL GEM Airbrush Professional v2.1.0 NO VERSION - - from the file “DigitalAIRProv2.plugin”Flash:
   Connections
   Kuler
This plug-in works fine on my Mac Pro with Photoshop CS4 and OS 10.6 but fails on a new Macbook Air.
Reinstalling the plug-in did not make any difference. What can cause this error?

Thanks Chris, That was my first thought too but this same plug-in works on another installation of CS4. This is a Mac installation and the plug-in is Universal so it should work. Is there any other possible cause for this error? Would Photoshop refuse to load a plug-in in a low memory situation?
Also, The Flash extensions:Connections and Kuler are working OK, I just copied a little more out of the System Info report than I needed to.

Can I use Adobe Photoshop CS4 Extended on my brand new iMac? I had PS on my old Mac using the student licensing.

About four years ago, I purchased Adobe Photoshop CS4 Extended while I was in undergrad. I downloaded it to my Mac. Since then, I've purchased a brand new iMac. Can I use this same software? I know it's been four years so the software is very updated, AND my new iMac does NOT have a cd drive. This may all be in vain. I'm just clueless! Thanks!

Emalexander89 you are welcome to install Photoshop CS4 on your new Mac. You can download a fresh copy of the installation files at Download CS6 products.

PHOTOSHOP CS4 DOES NOT RECOGNIZE MY SCANNER

I just installed Photoshop CS4 64 bit in a new computer with Windows 7. I downloaded and installed Twain Driver and Epson Scan Utility v3.04A as recommended by Epson for my Epson Perfection 4990 Photo Scanner to use with Windows 7. The scanner works fine as a stand alone and works with Microsoft Paint, so the drivers seem to be installed correctly. But when I open PSCS4 and go to file/automate, the scanner is not seen.
I spoke with Epson tech support who tells me I am missing a 64 bit twain plug in for PSCS4 which is required for the scanner to be recognized by PS. They said there is no problem with 32 bit, but I need to wait for this 64 bit Twain Plug in to be released by either Adobe or Microsoft in order for this to work with my set up.
What are people doing with PSCS4 and Windows 64 bit and Epson scanner? I realize I can scan outside of Photoshop as a work around, but this is not ideal. Any suggestions.
Thanks,
Matthew Kraus

As John Joslin suggested... try VueScan. Excellent scanning software, very reasonably priced, unlimited upgrades, less than U$ 100. Just check if your scanner is supported (i just checked and it seems to be).
http://www.hamrick.com/
I used to use it and found it excellent. In fact, one of the cool things was that i could do all my scans in one session and then open the images in PS when i wanted / needed to work on them.

Photoshop CS4 quits responding when using 3D

Photoshop CS4 quits responding when selecting new texture in materials section under opacity in 3D. I have not had this happen till just a few weeks ago. It was working just fine. I run an IMac with 2 gig of ram. My graphics card is a ATI,RadeonX1600.

Ok I have tried turning off OpenGL and it seems to be just the Opacity, but it still locks up even if I just raise or lower the opacity level or pick new texture. By the way I called apple tech yesterday and they offered to roll me back to previous update but if anything occurred as a result of it, it would cost me $49.00 per incident. The tech also said that adobe needs to be the one with an update for the problem. Man what a mess. Well that all being said I will just have to use my MacBookPro for my 3D work. I have no problem with Photoshop on it. How do I get Adobe to do an update for the problem.
Message was edited by: Johnny Elzey

Cannot install Photoshop CS4 from Design Standard Educational

I just purchased the educational version of Adobe CS4 Design Standard and had no problem installing everything but Photoshop CS4 (which is what I really need)! It does not show up on the installation menu when I run startup, but it seems to be on the install DVD in a couple of .dmg packages. I currently have photshop elements 6 for Mac installed, and I previously had the Photoshop CS4 ext trial with LightRoom 2 installed, but removed them from my system once the trial was over. Why isn't Photoshop CS4 installing and how can I fix it? Do I need to reinstall the trial software and then try and activate the serial number? Is the install DVD disk bad?
I had a look through the forums here and don't seem to have any of the same issues. I have three disks in the package, 1-Applications, 2-Content, and 3-Learning.
I can see the .dmg files for Photoshop on the 1-Applications disk, but am not sure if I expand them will they install Photoshop properly. I managed to install InDesign, Illustrator and Acrobat 9 with the assorted pieces without any problems, and still have about 100GB of space left on the drive.
I'm installing it on my MacBook Pro, with 250GB HD, and 4GB of RAM with the 512MB video card. I previously ran the trial version on the machine without any issues, so I am assuming that there are no problems with the minimum requirements to run the software. The one issue I am thinking that might be affecting it is that I do have Safari 4 on my machine...
Any ideas?

That did the trick. I think I removed the old trial version by just dragging it into the trash and not using the uninstall function. Adobe customer service really sucks as well. I submitted a ticket to them about this and they cancelled it as the registration for CS4 Design Standard wasn't listed in the drop down menu when sent it in, despite it being registered. Obviously Customer Service people who can't read!!
Just goes to show that this forum is a better trouble-shooting environment! The only funny thing with using the clean tool, is that I had to completely remove all programs installed with Design Standard and then re-install everything. Very clunky. They should get some more people from Apple to design the Adobe installation/uninstallation process...

I have re-installed PS CS4 and Bridge onto my new Macbook Pro, but I cannot open or edit RAW files?

I just bought a new Macbook, and I tried transferring my Photoshop CS4 and Bridge to my new one via my external Hard Drive. It's worked in the past (I did it when transferring my desktop to my laptop), but this time, I am unable to open or edit RAW files. Bridge won't even allow me the option of "Camera Raw Settings" when going under "File".
I've tried searching for answers to my questions through these forums, and the closest I have gotten is that I need to download the updated Camera Raw plug-in, and I can't find it. Also, I need to download the update to the DNG or something like that, which I did, and that still doesn't work. I've extracted and refiled my RAWs to DNG's, and they will still not open in either Bridge, nor Photoshop. So, now I'm feeling helpless and I'm getting very frustrated at this point.
I shoot with a Canon 7d in RAW format. I've done this for years, and my computers have opened them with CS4 since I've had it.
I appreciate any and all help, thank you!

"Moving", copying, transferring or migrating Adobe applications is to be avoided at all costs.
Always install from the original media, from scratch, then apply all updates available all over again. The Camera Raw plug-in, for example, is buried deep inside your root level Library.
Your best course of action is to uninstall CS4, download and run the Creative Suite Cleaner Tool and re-install CS4 as per the previous paragraph.

Still can't get Photoshop CS4 extended to launch in OS 10.4 or 10.5

Hi,
I posted this question recently and thought I had an answer.
>>>>I have the Adobe Creative Suite installed on my Powermac DP 1.8 MHz (2004). I have 1.5 GB RAM,
and the system runs pretty well. I do have some 3rd party RAM added, and added a new graphics card recently.
I cannot get Photoshop to launch at all. It crashes during "loading suites", and the crash report mentions:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x96d377d4 _none_wcsnrtombs + 60
1 libSystem.B.dylib 0x96c5c754 __swsetup + 212
.....and the list is longer.
Anyway, I tried all the usual things, deleting preferences, checking the disk, booting 10.4 in safe mode. I even upgraded to 10.5, got a new graphics card and had the same results after an "archive and install".
The only other variable I can think of is the video card, unless the Photoshop install disk is bad.
All the other applications from the suite seem to work OK, though not extensively tested.
My old video card was an nVidia 5200 ultra 64MB. I upgraded the card by buying a reconditioned, flashed PC card, the nVidia 6800 GT 256MB. The card seems to work great. It is listed as compatible for Windows PCs. Could there be some incompatibility with it??
Thanks for any advice. I'd hate to have to downgrade to CS3 for this. <<<<
Back to the new message... So i bought an nVidia 7800 GS that should be compatible, and the seller said it was tested with OpenGL and Photoshop CS4, but it STILL crashes with the same error message. Bad install disk? Anyone have an idea? Thanks.

Hi,
The guy I bought the GeForce 7800 GS card said it had been tested with photoshop CS4 in Leopard.
Breaking news... I tried re-installing Photoshop, Now there's an error at the end of the installation. "Done with Errors" which leads to the Support Advisor which leads to...
"Error "Unable to read Adobe file version for path /Library/Fonts/MinionPro-Bold.otf" when installing the Adobe Creative Suite 4 or Point Products on Mac OSX"
Is my whole problem font-related? I tried unlocking the Minion font mentioned, re-installed. same thing. I moved all the Minions fonts to the desktop, still no good. Are all the fonts locked? The info window said that font was unlocked to System read/write, but locked to read-only for Admin. There's no way to unlock all the fonts at once? Help!
-Kit

Adobe Photoshop CS4 won't open in Yosemite. Anything I can do about this?

After installing Yosemite I was told that in order "To open Adobe Photoshop CS4 you need to install the legacy Java SE 6 runtime.
Unfortunately I was also told that I needed to upgrade to Java 8 update 25...which I did thinking it would also resolve the Photoshop issue.
Silly me!
It probably made things worse as far as the possibility of opening Photoshop CS4.
Now what do I do?
I don't want to go back to Java 6. Are there any other options?
Thanks.

Thanks Rikk. Now the problem is installing legacy.
Every time I select the "install" option I get a blank screen.
I've been reading other posts about this and it may have something to do with Safari.
I'll try another browser and see what happens

Make Photoshop CS4 (normal) to Photoshop CS4 extended

Hi people,
I tried the whole day upgrading from Photoshop CS4 to Photoshop CS4 extended.
The situation is:
a few months ago, I had installed and activated Photoshop CS4 (normal) at a workstation.
Now we need at this Workstation Photoshop CS4 extended.
What have i done yet:
At first I uninstalled the normal Photoshop CS4, rebooted the workstation, and installed from the DVD Photoshop CS4 with an extended key.
After the installation has finished, and I started Photoshop CS4, I recognized that its not the extended Version, its just the normal one.
After googling the internet, I found the "WinCS5Cleanupscript".
So I have uninstalled the not extended Photoshop CS4 again,
did a reboot,
run the CleanUpScript (which does not recognize any CS4 on the workstation),
reboot again,
installed Photoshop CS4 with the key from the extended version,
reboot,
startet Photoshop CS4 and recognized also, that it was not extended.
Next step:
Ran the CleanUpScript, which found something from CS4 (what is ok, because I did not uninstall PSCS4 this time)
CleanUpScript cleaned some CS4 thins up.
Reboot.
Uninstall everything that begans with an "A" and ended with "dobe" from the workstation.
Reboot.
Than I ran RegCleaner, cleaned everything that began with an "A" and ended with "dobe".
Reboot.
Checked again with RegCleaner if anything was left, but RegCleaner did not recognize any more Adobe things.
Startet Photoshop CS4 and recognized also, that it was not extended.
What can/should I do, to be able to install Photoshop CS4 extended?
I have no more ideas.
regards Kai

Sorry if am not realy precise and correct enough, I try to explain it more exactly:
My Company has purchased Photoshop CS4 (normal) and Photoshop CS4 extended.
For both versions, do I have a separate key; one for the normal, and one for the extended version.
I have the Situation, with one workstation, that there is Photoshop CS4 (normal) installed and activated with a (normal) key, since a half year and it works propperly.
Now we need at this workstation Photoshop CS4 extended. But I can't "upgrade" my PhotoshopCS4 (normal) to Photoshop CS4 extended.
I know that the extended key works for the extended Version, because we also have workstations that needs PhotoshopCS4 extended since Photoshop was installed there.
My "upgrade"-way was:
- uninstalled, PhotoShop CS4 (normal) from this workstation
- Installed it again from the DVD
- entered the key from the extended Version
- waited half an hour, since the installation finished
- rebootet the workstation
- startet PhotoshopCS4 an then I recognized, that this is not the extended Version
- and now, I do not know, what I can do
Now after reading the other posts, there could be one mistake that I could had made.
And its, that I did not have deactivated PhotoShopCS4, but logicaly will it not be deactiveted during the uninstallation?
sorry if my english is too bad, if this is the case let me know, and I try to explain it more exactly.
regards and thanks
Kai

Unibody Nvidia + Photoshop CS4 OpenGL bug?

I am experiencing a particular bug in Photoshop CS4 Extended which is related to the OpenGL GPU acceleration which is very dependent on the video driver. The particular bug I'm seeing is when I free transform a object/layer or perform a transform selection the transformed object/layer/selection is off by a pixel and that pixel is semi-transparent with whatever is being transformed.
Can anybody with both a unibody and Photoshop CS4 test this on their system to see if its really an issue with the driver or if it is something with my Photoshop installation?
Here's what I do to test. 1. creat a new doc at any size/ppi. 2. drag out a selection and fill with a solid color. 3. free transform object/selection. 4. zoom in on transformed object and look at the edges to see if there is this feathered/semi-transparent edge.
I haven't tested in bootcamp since I don't have a Win version of CS4.
Thanks.

Here are screenshots:
I reset Photoshop preferences. Then reinstalled Photoshop which seemed to make things kinda better. I only get the distortion when free transforming and not transforming a selection.

Photoshop CS4 Trial Bugs - Eraser & Text problems

Hows everybody doing...I recently downloaded the Photoshop CS4 Extended Trial and installed it on my computer...I am noticing some bugs and im not really sure if its just a bug in the trial version which will be fixed when i buy the program or if there was an error with the install...
I dont have screenshots at the moment since im not on the computer having the issue but i can get them if needed...
First lets start with the eraser tool...When i set the eraser tool as a size of say about 10px it works fine...However, if i zoom in on the image above its nautral size i start to lose the eraser...When i say lose the eraser i mean you can no longer seen the round area which will be erased..When you zoom in part of the circle disappears...It will still erase and area of the set size but its sort of hard to do erasing on detailed images when you cant see the whole eraser....
More bugs with the eraser....If i set the eraser to a larger size, say 30px or more, i right off the bat start seeing less of the eraser area....It will go from a whole circle down to something like a half moon with only half the circle being displayed...
This may be a little hard to understand so if need be i will get some screenshots of what im talking about later....
I am also having a problem with the text...For starters, i cant scroll through the text...When i enter text and highlight it and highlight the fonts i would expect to be able to scroll through the fonts while watching the actual text change on thet screen....I am unable to do that, i highlight the text and the fonts and CS4 will let me scroll maybe 4-5 fonts and then it just stops and wont scroll anymore...
Another issue im having with the font is the size....Whenever i enter text it is extremely small...Even if im working with a 200px x 200px image if i set my font at say 75px its tiny, tiny enough to where i cant even see it to highlight it....There appears to be something wrong with the sizing of the text...Just to get text to show up normally, at a readable size, i have to set the font size to 800px+ and this is on images which are only like 600px wide and 300px tall...Usually a font of 800px would fill up this image but when i do it the 800px font shows up like a 36px font...
Like i said if this is all to hard to understand i can get some screen shots later on...I wanna make sure this is something which can be fixed before i go ahead and drop 700+ on the program...

Yes i installed the patch...That was the first thing i did, before checking the video driver...The patch didnt fix any of the problems im having...The video driver update did however fix the eraser/brush issue...
I did what you said in post #1 about un-checking the option listed....When i did that nothing changed for me....
I have some more details about the scrolling issue though....From what i am able to find it seems that if i just enter digits i am able to scroll through the entire list of fonts and see a live preview of every single one....
With any sort of text it will only allow me to scroll through 5-6 fonts...You can see that it wants to scroll more when i hold the arrow down cause you can see the blue hightlight flashing and the words trying to change but it just wont go any further...At times when i hold the arrow down to scroll through the fonts it will scroll through 5-6 and then all of a sudden just go white and wont let me scroll up or not...At that point i have to select the font list and pick a font

Photoshop cs4 new system integration and network problems

Hi there!
I am new to the forums, but I will just dive right into my issue rather than introducing myself:
I recently did a new hardware install (16 TB of clustered storage) at a mograph studio that are heavy users of Photoshop CS4, amongst other things. Prior to the new storage, they primarily used an Xserve with attached RAID device, and CS3. They are now experience high amounts of file corruption on PSDs from saving over the network. I am, of course, aware the Adobe does not support network saving, due to the plethora of problems that may exist and the difficulty of recreating such varied environments. I also know that neither Apple nor Adobe seem overtly concerned with this problem, although they may have fixed it with updates in CS3. The users are aware of this fact, but continue to stress that they had "no problems what so ever on the xserve".
Basically, aside from the facts that are available in http://kb2.adobe.com/cps/406/kb406793.html and found on the forums, has ANYONE found an exceptable work around for these sort of issues. Also, we tried the "save as" fix that was posted on these forums, and that did not work either.
Please, any help is extremely appreciated. Thanks

If you have a working network and servers -- it can work. (and does for most of the servers inside Adobe, and those in my home)
But if anything (OS, network, server) malfunctions -- the process breaks in difficult to diagnose ways.
Photoshop is already following all the safe file save guidelines, testing for permissions, testing for space availability, etc. But still things fail on networks. And when we look into the failures, it's rarely the same cause and usually can't be worked around in any reasonable manner.
As application developers, we're frustrated too. We know it can work. We know it should work. But some things are too far beyond our control.
Bottom line: Finder and Explorer add a lot more error checking to server file copies, and do their copies in relatively simple patterns (unlike file saves that can involve random seeks and writes, depending on the format). Saving locally and copying to the server afterward is going to be safer (adds at least 2 more layers of error checking). The same goes for copying from the server then opening -- though we see far fewer errors reading from a server than writing to a server.

I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30

I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?

Uninstall and run the Cleaner Tool
Uninstall Creative Suite 4 and point products (Mac OS X)
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file.

I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file. The thumbnails are white with a blue and white CR2 on them. Please help.

Adobe Camera Raw 5.7 is the latest for Photoshop CS4 Adobe - Photoshop : For Windows
The problem is that your new camera is supported by ACR 8.7 and only Photoshop CS6 and up supports this version.
So if you do not want to buy CS6 or subscribe to the $10/month Photography Program, you have to convert the CR2 files to DNG to work on them. Your original CR2s are untouched in the process, you just can't directly edit them in CS4, only the DNGs.
Maybe Canon offers editing software for their CR2s, but CS4 is not going to be updated and there is no way around that.
It's not what you want to hear, but that's the situation so far.
Maybe Elements or Lightroom has updated raw support for your camera, so I encourage you to visit those forums and ask.
Gene

Photoshop CS4 -- Bug in What's New

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