Photoshop cs4 crashes on s4w (save for web)..?!?
We've been running into this issue since upgrading to CS4 and I still can't pin down an a reason why it crashes when saving a file for the web or will just crash and the log still indicates s4w.. Over the previous months this has been happening I've tried the following..
Replaced hard drives (all drives tested good using oem test software.)
Swapped out memory (All sticks I've used passed memtest and techtool pro)
Reloaded OSX and photoshop.
Cried.
After the last update (10.5.7) from Apple failed to help I'm ready to throw the user back to CS3 despite her protests of all the time she spent attending an expensive and dull class learning about cs4. At least CS3 ran reasonably well enough that I didn't have to post anything on a adobe forum website or even possibly contemplate mailing a OS X 10.5 box which contained a soiled diaper from my 6 month old baby as an attempt to convey my thoughts of the state of their latest operating system.
Here is one of my many crash logs for you to peruse. I'm sure it's something easy to fix that I'm failing to see. Please tell me what this easy thing might be.
Process: Adobe Photoshop CS4 [1179]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop
CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00
cutoff; r branch]) (11.0.1)
Code Type: X86 (Native)
Parent Process: launchd [72]
Date/Time: 2009-05-18 18:27:42.627 -0700
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 556B3EF8-6889-4154-A40E-AD40682715C1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000eda54b26
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff07c2 __memcpy + 34
(cpu_capabilities.h:246)
1 com.apple.HIToolbox 0x93cbb89a
CHandleStream::ReadBytes(void*, long, unsigned char) + 70
2 com.apple.HIToolbox 0x93cade25
CTextensionIOSuite::SearchIOSuiteType(unsigned long, TDataHeader*, unsigned
char) + 85
3 com.apple.HIToolbox 0x93cadd63
CTextensionIOSuite::FreeSuiteObjects(unsigned long) + 41
4 com.apple.HIToolbox 0x93cadd32
CTextensionIOSuite::FreeSuiteObjects() + 48
5 com.apple.HIToolbox 0x93cbb7fb CTextensionIOSuite::Free()
+ 25
6 com.apple.HIToolbox 0x93c77a9f
CTextensionEditCommand::Free() + 25
7 com.apple.HIToolbox 0x93cbb639 OpaqueTXNObject::Free() +
171
8 com.apple.HIToolbox 0x93cbb56a TXNDeleteObject + 22
9 com.adobe.S4W 0x2ebaf1f7 EntryEX + 3847007
10 com.adobe.S4W 0x2ebacc36 EntryEX + 3837342
11 com.adobe.S4W 0x2eb7ac5c EntryEX + 3632580
12 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
13 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
14 com.adobe.S4W 0x2eb7abbc EntryEX + 3632420
15 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
16 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
17 com.adobe.S4W 0x2eb7ac7f EntryEX + 3632615
18 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
19 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
20 com.adobe.S4W 0x2eb7abbc EntryEX + 3632420
21 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
22 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
23 com.adobe.S4W 0x2eb7abbc EntryEX + 3632420
24 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
25 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
26 com.adobe.S4W 0x2eb7ac3c EntryEX + 3632548
27 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
28 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
29 com.adobe.S4W 0x2eb7abbc EntryEX + 3632420
30 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
31 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
32 com.adobe.S4W 0x2eb7ac7f EntryEX + 3632615
33 com.adobe.S4W 0x2ebc62ea EntryEX + 3941458
34 com.adobe.S4W 0x2ebabc73 EntryEX + 3833307
35 com.adobe.S4W 0x2eb7abbc EntryEX + 3632420
36 com.adobe.S4W 0x2eb81e9b EntryEX + 3661827
37 com.adobe.S4W 0x2eb820e3 EntryEX + 3662411
38 com.adobe.S4W 0x2eb704bb EntryEX + 3589667
39 com.adobe.S4W 0x2eb6fce7 EntryEX + 3587663
40 com.adobe.S4W 0x2eb6fd8c EntryEX + 3587828
41 com.adobe.S4W 0x2eb6fdf2 EntryEX + 3587930
42 com.adobe.S4W 0x2e81611f EntryEX + 74375
43 com.adobe.S4W 0x2e818d66 EntryEX + 85710
44 com.adobe.S4W 0x2eb60d64 EntryEX + 3526348
45 com.adobe.S4W 0x2eb6147f EntryEX + 3528167
46 com.adobe.S4W 0x2e803ecc EntryEX + 52
47 com.adobe.Photoshop 0x006c044e 0x1000 + 7074894
48 com.adobe.Photoshop 0x003dae88 0x1000 + 4038280
49 com.adobe.Photoshop 0x003dceea 0x1000 + 4046570
50 com.adobe.Photoshop 0x003dd283 0x1000 + 4047491
51 com.adobe.Photoshop 0x0006b9ed 0x1000 + 436717
52 com.adobe.Photoshop 0x0006a79d 0x1000 + 432029
53 com.adobe.Photoshop 0x00063d65 0x1000 + 404837
54 com.adobe.Photoshop 0x00063ed3 0x1000 + 405203
55 com.adobe.Photoshop 0x0006222f 0x1000 + 397871
56 com.adobe.Photoshop 0x002206aa 0x1000 + 2225834
57 com.adobe.Photoshop 0x00220736 0x1000 + 2225974
58 com.adobe.Photoshop 0x00003912 0x1000 + 10514
59 com.adobe.Photoshop 0x00003839 0x1000 + 10297
Thread 1:
0 libSystem.B.dylib 0x939f79c6 kevent + 10
1 libSystem.B.dylib 0x939f8155 _pthread_start + 321
2 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x939c72ce semaphore_wait_signal_trap
+ 10
1 libSystem.B.dylib 0x939f92c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x93a3e539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x04d6e552
AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04d69995
_AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x04d6e5b0 AMTThread::Worker(void*) +
20
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 libGLProgrammability.dylib 0x913aab32 glvmDoWork + 162
3 libSystem.B.dylib 0x939f8155 _pthread_start + 321
4 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x939c72da semaphore_timedwait_trap +
10
1 ...ple.CoreServices.CarbonCore 0x9484b47f MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1db32eff 0x1db03000 + 196351
3 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x939f8155 _pthread_start + 321
5 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x939c72da semaphore_timedwait_trap +
10
1 ...ple.CoreServices.CarbonCore 0x9484b47f MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1db32eff 0x1db03000 + 196351
3 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x939f8155 _pthread_start + 321
5 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x939c72da semaphore_timedwait_trap +
10
1 ...ple.CoreServices.CarbonCore 0x9484b47f MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1db32eff 0x1db03000 + 196351
3 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x939f8155 _pthread_start + 321
5 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x939c73a6 mach_wait_until + 10
1 libSystem.B.dylib 0x93a3e3ad nanosleep + 314
2 com.adobe.PSAutomate 0x20173755
ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x201737b5
ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x20164502
ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x20173a77
ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x28c67438 0x28aac000 + 1815608
6 com.adobe.CameraRaw 0x28c66d36 0x28aac000 + 1813814
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x28c67438 0x28aac000 + 1815608
6 com.adobe.CameraRaw 0x28c66d36 0x28aac000 + 1813814
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x28c67438 0x28aac000 + 1815608
6 com.adobe.CameraRaw 0x28c66d36 0x28aac000 + 1813814
7 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x939f8155 _pthread_start + 321
9 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x939c72ce semaphore_wait_signal_trap
+ 10
1 libSystem.B.dylib 0x939f92c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x93a3e539 pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x28af103a 0x28aac000 + 282682
4 com.adobe.CameraRaw 0x28da2374 EntryFM + 802340
5 com.adobe.CameraRaw 0x28b910e6 0x28aac000 + 938214
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x939c72ce semaphore_wait_signal_trap
+ 10
1 libSystem.B.dylib 0x939f92c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x93a3e539 pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x28af103a 0x28aac000 + 282682
4 com.adobe.CameraRaw 0x28e31f88 EntryFM + 1391160
5 com.adobe.CameraRaw 0x28b910e6 0x28aac000 + 938214
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x939c7286 mach_msg_trap + 10
1 libSystem.B.dylib 0x939cea7c mach_msg + 72
2 com.apple.CoreFoundation 0x91f0904e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91f09cd4 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x954ebe17
TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x939c7286 mach_msg_trap + 10
1 libSystem.B.dylib 0x939cea7c mach_msg + 72
2 com.apple.CoreFoundation 0x91f0904e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91f09cd4 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x954ebf90
TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x939ce46e __semwait_signal + 10
1 libSystem.B.dylib 0x939f8dcd pthread_cond_wait$UNIX2003
+ 73
2 ...ple.CoreServices.CarbonCore 0x94839e83 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x94818d6a
TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x954f6f72
TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x939f8155 _pthread_start + 321
8 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x939f79c6 kevent + 10
1 libSystem.B.dylib 0x939f8155 _pthread_start + 321
2 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x93a166fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x939f8155 _pthread_start + 321
2 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x939c72e6
semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939f92af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x939fab33
pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94818d96
TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x954f8ebc
TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x939f8155 _pthread_start + 321
8 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x939c72e6
semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939f92af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x939fab33
pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x966aedcc -[NSCondition
waitUntilDate:] + 236
4 com.apple.Foundation 0x966aebe0 -[NSConditionLock
lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x966aeb45 -[NSConditionLock
lockWhenCondition:] + 69
6 com.apple.AppKit 0x929d6d20 -[NSUIHeartBeat
_heartBeatThread:] + 753
7 com.apple.Foundation 0x96668e0d -[NSThread main] + 45
8 com.apple.Foundation 0x966689b4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x939f8155 _pthread_start + 321
10 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x939c72e6
semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939f92af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x939fab33
pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94818d96
TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94818b76 TSWaitOnSemaphoreCommon +
422
5 ...ple.CoreServices.CarbonCore 0x94818877 AsyncFileThread(void*) + 73
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x939c73a6 mach_wait_until + 10
1 libSystem.B.dylib 0x93a3e3ad nanosleep + 314
2 com.adobe.S4W 0x2ec3a245 EntryEX + 4416429
3 com.adobe.S4W 0x2ec3a2a5 EntryEX + 4416525
4 com.adobe.S4W 0x2ec2b066 EntryEX + 4354510
5 com.adobe.S4W 0x2ec3a567 EntryEX + 4417231
6 libSystem.B.dylib 0x939f8155 _pthread_start + 321
7 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x939c72e6
semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939f92af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x939fab33
pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94818d96
TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94839b00 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x954fe899
TPropertyTask::PropertyTaskProc(void*) + 105
6 ...ple.CoreServices.CarbonCore 0x94838057 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x939f8155 _pthread_start + 321
8 libSystem.B.dylib 0x939f8012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x2ebacc0c ecx: 0x00000002 edx: 0x00000008
edi: 0xbfffd790 esi: 0xeda54b26 ebp: 0xbfffd708 esp: 0xbfffd700
ss: 0x0000001f efl: 0x00010202 eip: 0xffff07c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xeda54b26
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop 11.0.1 (11.0.1x20090216
[20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
<5151e2340b0a4c1da3dea7ac2285e24e> /Applications/Adobe Photoshop CS4/Adobe
Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2084fff org.twain.dsm 1.9.3 (1.9.3)
/System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208d000 - 0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863)
/Applications/Adobe Photoshop CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLingui
stic
0x251b000 - 0x2715fcf +AdobeOwl ??? (???)
<4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe
Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2790000 - 0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop
CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x28bb000 - 0x2c85fef +AdobeMPS ??? (???)
<277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Photoshop CS4/Adobe
Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x2d14000 - 0x2d74fc7 +AdobeXMP ??? (???) /Applications/Adobe Photoshop
CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2d83000 - 0x307efff +AdobeAGM ??? (???) /Applications/Adobe Photoshop
CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x313e000 - 0x33d1fe7 +AdobeCoolType ??? (???) /Applications/Adobe
Photoshop CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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Photoshop CS4/Adobe Photoshop
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Photoshop CS4/Adobe Photoshop
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Photoshop CS4/Adobe Photoshop
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Photoshop CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.
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Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
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CS4/Adobe Photoshop
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/Applications/Adobe Photoshop CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
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Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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Photoshop
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Photoshop
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Photoshop
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CS4/Adobe Photoshop
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Photoshop
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Photoshop CS4/Adobe Photoshop
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Core
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Photoshop
CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
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GLDriver
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Photoshop CS4/Adobe Photoshop
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Photoshop
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9516b000 - 0x951e8fef libvMisc.dylib ??? (???)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
.framework/Versions/A/libvMisc.dylib
0x951ee000 - 0x9520cfff libresolv.9.dylib ??? (???)
<a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
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/System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versio
ns/A/CoreMediaAuthoringPrivate
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<e064f94d969ce25cb7de3cfb980c3249>
/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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mework/Versions/A/PDFKit
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<30cebcb68b1b571df7d77474e0c31556>
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<5a2813f80c9441170cc1ab8a3dac5038>
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
0x9539f000 - 0x953beffa libJPEG.dylib ??? (???)
<e7eb56555109e23144924cd64aa8daec>
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x953e4000 - 0x95441ffb libstdc++.6.dylib ??? (???)
<04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x95442000 - 0x95491fff com.apple.QuickLookUIFramework 1.3.1 (170.9)
/System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLook
UI
0x95492000 - 0x95496fff libmathCommon.A.dylib ??? (???)
/usr/lib/system/libmathCommon.A.dylib
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
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<2fcc8f3bd5bbfc000b476cad8e6a3dd2>
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
0x95575000 - 0x95576ffc libffi.dylib ??? (???)
<a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
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oser.framework/Versions/A/QuartzComposer
0x958d5000 - 0x95987ffb libcrypto.0.9.7.dylib ??? (???)
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/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/Core
MediaPrivate
0x95c2b000 - 0x95d1fff4 libiconv.2.dylib ??? (???)
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/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCor
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ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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ks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x974b0000 - 0x974cbffb libPng.dylib ??? (???)
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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d.framework/Versions/A/CarbonSound
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<06d8fc0307314f8ffc16f206ad3dbf44>
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ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12)
/Applications/Adobe Photoshop CS4/Adobe Photoshop
CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fff libCyrillicConverter.dylib ??? (???)
<762c5428897d6b08bb01476f79cc6760>
/System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???)
<015f5d46a501eb2e485741159aa2c8fa>
/System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???)
<7b0248c392848338f5d6ed093313eeef>
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???)
<51586b8d9ef39123fbe6918f12d8285f>
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500fe3 libThaiConverter.dylib ??? (???)
<a88aff716e8bc78c8781eb810c30fdbd>
/System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???)
/usr/lib/libSystem.B.dylib
It seems to only happen when I'm saving a PSD for the web..if I'm just overwriting a current PNG it works fine. A message pops up saying "Windows has encountered a problem and has to shut down". Than I get this message in the image attached.
Similar Messages
-
Photoshop CS6 Crashing when I "Save for Web" Windows OS
Problem Event Name:
APPCRASH
Application Name:
Photoshop.exe
Application Version:
13.0.1.0
Application Timestamp:
5022da52
Fault Module Name:
StackHash_ec98
Fault Module Version:
6.1.7601.17514
Fault Module Timestamp:
4ce7ba58
Exception Code:
c0000374
Exception Offset:
000ce653
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Additional Information 1:
ec98
Additional Information 2:
ec981b04b878b0b3ba501bd9b5d90082
Additional Information 3:
e5c6
Additional Information 4:
e5c69ffa87bfce7aafaa3bbf9aff6e96
Pretty much the title, if anyother information is needed feel free to ask.
Here is my system info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2893 MHz
Built-in memory: 4079 MB
Free memory: 1082 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7700 Series
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: AMD Radeon HD 7700 Series
OpenCL Unavailable
Driver Version: 13.152.1.8000
Driver Date: 20131008000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7700 Series
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\CHRIST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 931.3G, 22.3G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Sorry about long post, no spoilers or anything that I could find!Your problem is StackHash_ec98 error. Do a web search for this and see if any of the suggestions work. Beware of offers to buy their product to fix problem.
-
Photoshop stalls on Measuring memory & save for web and devices
Mac OS X 10.6.4
MacBook Pro
CS4 Photoshop Extended
Hey there,
I would be grateful if anyone can shed any light this problem which has occured out of nowhere.
I'm a web designer so this problem is causing chaos at the moment. When I try to save an image for 'web and devices' - I will get to the 'save for web and devices' window but then Photoshop 'freezes'. It doesn't seem to make a difference on file size big or small - Photoshop just freezes up. Sometimes Photoshop wont do it instantly, I will be able to save about 3 - 4 files and then it will freeze up. The only way to re-start the process is to force quit the application and start again.
However sometimes when I re-start Photoshop, the application will hang on 'measuring memory' instruction on the start up panel - where I then have to force quit and sometimes re-start my machine. This whole process is obviously very time consuming and a right pain.
Just for info I have played around in the Preferences - just to see if changing the 'memory usage' would have any effect - this doesn't seem to of made a difference. I currently have the setting at 2211mb (71%) which is within the ideal range (1689-2211mb).
Any guidance or help would be most grateful.
Cheers
TDefinitely – it may or may not help but it’s easily done (command-alt-
shift on starting the program).
Though it is somewhat annoying having to recreate the Preferenes-
settings one has changed and getting the Tools back to the preferred
settings.
If you should trash your prefs just don’t forget to save your custom
Presets (Brushes, Patterns etc.) before. -
Photoshop CC2014: Can't use save for web option PLEASE HELP
Whenever I try and save a small animation as a gif (or anything in save ffor web) this happens http://prntscr.com/4gpseu This happened in CS6 I upgraded thinking it might fix it
As you can see from my screen capture I had no problem problem doing a 30 frame animation with Photoshop CC 2014. You screen capture looks strange. Your save for web screen capture shows frame 2 almost 8MP in size and all pixels are pinkish where the color map shows colors all a single gray for the animation no variation in color are all ??? You selected to only use 128 colors instead of the possible 256 and to do no transparency dither . Have you tried resetting your Photoshop preferences. I showed in my screen capture I was using CC 2014 had 30 frames in my frame animation. Showed what my Save for web looked like. Your Save For Web Capture looks very strange to me. Look at your's here then look a my screen capture. Even when I use the preset you chose GIF 128 No dither and a large image my save for web look nothing like your..
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Photoshop batch production - issues with 'save for web'
Hi,
I'm having an issue with 'save for web' on a batch. I've just spent the last 2 hours searching the web and this forum and although the issue gets touched upon, the threads either suddenly head off in another direction, end, or i just struggle to make sense of the answers given.
I have 350 images that i want to resize to thumbnails and then save for web. 2 hours ago this seemed like a 5 minute job.
I creat an action called 'batch_thumbnail' and press 'Record'.
I then select 'File' > 'Open' and select an image to open using the dialog box.
I then select 'Image' > 'Image Size' and resize the image to the thumbnail size (200 x 125) and press 'OK'.
I then select 'File' > 'Save for Web and Devices', set my optimisation settings and press 'save'.
Using the dialog box that pops up, i navigate to a pre-created directory called 'thumbs' and press 'save'.
I then select 'File' > 'Close' and on the dialog box that pops up i select 'Don't Save'.
I then stop the action from recording.
So far so good.
I then select 'File' > 'Automate' > 'Batch...' and the dialog box appears.
I select my action in the 'Action' drop down menu.
In 'Source' i set the drop down menu to 'Folder', select 'Choose' and select the target directory with my 350 images in.
In 'Destination' i set the drop down menu to 'Folder', select 'Choose' and select the target directory (thumbs), where i wish to save the thumbs.
In 'File Naming' i leave the first box as 'document name', set the second to '_thumb' and have the third as 'extension'.
I then click 'OK'.
And this is where the problem begins. Everything works fine till it trys to save the second image. I can see what's happening, as the directory path and image name that are used whilst setting up the SFW part of the action, are getting hardcoded into the action. So every resulting image is being saved as the same file, instead of being overriden by the settings in 'File Naming'.
I've tried selecting 'Override action 'Save' command', but it doesn't make any difference. Is it actually possible to batch produce files using 'Save for Web and Devices'?
Cheers,
JamesI have written a couple of Save For Web batch processors, they may be of use to you?
They can both resize and run an action if required.
CS2-CS3 http://www.ps-scripts.com/bb/viewtopic.php?t=2374
CS4 http://www.ps-scripts.com/bb/viewtopic.php?t=2276 (This handles metadata) -
Photoshop Transparencies not working in Save for Web (png or gif)
Hello..
I've been searching the forums and google for a while, but everything I've found really seems unrelated. I have a little X icon (all gray) against no background, and there aren't any other layers. It doesn't work if there are either.. I'm really frustrated right now =(
Help please anyone?
Screenshots:Ok this definitely has to be a localized bug on my machine.
I just went back into check - your comment about it looking perfectly normal got me thinking that maybe it's SUPPOSED to show the white area just to identify where color/opaque pixels are used - or something like that - but when I went in to look at the web preview I noticed two very strange things:
1. The preview area (at the bottom where it shows the filetype, size and estimated download time) was showing "GIF IMAGE", however I had PNG selected as my preset... I fiddled around and it fixed itself, and magically..
2. fixed my main issue here. That stupid white background is gone. HALLELUJAH!
You sir have the magic touch Here's what it SHOULD look like:
Best,
s -
In Photoshop CS6, Save for Web strips out my filename after a period "." character
I have a file named label-1.5oz.psd. In Photoshop CS6 when I use "Save for Web" to save it as a JPG, it only wants to save a part of the filename: label-1.jpg
I strips out everything after the period "." character. I know it's incorrectly thinking that's a file extension.
Any ideas how I can fix this? Any settings I should tweak? I'd really love for it to save the full filename without requiring me to retype the last part every time.
Thanks in advance for any help!Oh if only it were that easy... Unfortunately, they have to be cropped and resized, converting over from a print catalog where much of that work was originally done in InDesign, and now have to convert each individual image to make the web site look like the catalog... but thanks for the suggestion, have already tried to automate what I could.. But much of this is going to be hands on... getting my familiar quick keys to function correctly would help greatly.
-
I recently installed PS CS4 and found the Save for Web feature added something very annoying. Every time I select it a dialog box pops up saying "Are you sure you want to erase all save for web preferences". Then you have to click Don't Erase or Erase and then it opens the Save for Web panel. There is no button on that dialog box saying don't show this again. So, how the heck to I disable that thing? It's incredibly annoying. I haven't been able to find an option in Prefs or in the Save for Web panel.
This occurs (on the mac) when you hold down the Command+Shift keys, and click Save For Web from the File menu (give it a shot). This also occurs when using a keyboard shortcut to Save for web that uses Command and Shift together. This is especially annoying since I change my Save For Web keyboard shortcut to Command+Shift+S.
A fix in CS5 would be much appreciated, or at least the ability to disable that pop-up somewhere...
Thanks! -
When ever i do a design in illustrator Cs3
I tend to make proofs for approval using save for web
to give me a jpeg thats within 1000px x 1000px
sometimes my artwork is very large 120" x 96" and complex
and save for web cannot process a small jpeg out of is.. screaming not enough memory
even tho I have more then enough ram.
anyone know if Ai CS4 has a better save for web feature..why don't you just export a 72dpi JPG with the "export" feature instead of the "save for web" feature? I imagine the "save for web" feature that was born out of Image Ready is a hog on memory and probably just has issues processing images that would never really be used for web. You can export a JPG @ 72dpi though straight from the "export" menu.
Hope that helps. -
Save for web: Error: The Operation could not be completed
On Windows 7, under virtualbox on a linux host. All of the other discussions on this question relate to OS X.
I have reinstalled photoshop, and tried deleting preferences.Save for web: Error: The Operation could not be completed
not much information there or in your append
supersoaker wrote:
On Windows 7, under virtualbox on a linux host. All of the other discussions on this question relate to OS X.
I have reinstalled photoshop, and tried deleting preferences.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM;
Windows reliability history Photoshop crash reports etc....
virtualbox on a linux host. does the virtual PC provide any useful information? There an error in your environment you need to find out what the error is. -
Adding suffix to jpg file name? Save for web?
Hi,
I'm very new to Applescript but, with the help of a few others (thanks H), I've managed to successfully write a script to produce various versions of a selected set of photos. However what I would also like to be able to do is to add a suffix of the letter "w" to all the photos which end up in my Webpics folder and the letter "t" to those which end up in the Webthumbs folder. i.e. abc.jpb becomes abcw.jpg and then abcwt.jpg.
I'm sure this isn't hard but I've had a good look through various forums and tried loads of different things and still seem to be failing. If anyone can help I'd be hugely grateful. My script is below.
Also, does anyone know if it is possible incorporate a script for Photoshop / ImageReady which does the "save for web" thing? i.e. so that the photos in the webpics/webthumbs folders have been saved for web. At the moment I use an ImageReady droplet which does the job but I'd love to be able to script it in.
Many thanks, Eddy
set original_folder to (choose folder with prompt "Choose Folder containing the files")
tell application "Finder"
if not (exists folder "Webpics" of original_folder) then make new folder at original_folder with properties {name:"Webpics"}
if not (exists folder "Webthumbs" of original_folder) then make new folder at original_folder with properties {name:"Webthumbs"}
set copies_folder to folder "Webpics" of original_folder
set copies2_folder to folder "Webthumbs" of original_folder
duplicate every file of original_folder to copies_folder
set the_files to every file of copies_folder
repeat with each_file in the_files
set each_file to each_file as alias
my dophotoshop_stuff_to(eachfile)
end repeat
duplicate every file of copies_folder to copies2_folder
set webthumbs_folder to folder "Webthumbs" of original_folder
set the_files to every file of webthumbs_folder
repeat with each_file in the_files
set each_file to each_file as alias
my dophotoshop_stuff2_to(eachfile)
end repeat
end tell
on dophotoshop_stuff_to(thisfile)
tell application "Adobe Photoshop CS"
open this_file
do action "Masterpic to Webpic" from "Set 1.atn"
close current document saving yes
end tell
end dophotoshop_stuffto
on dophotoshop_stuff2_to(thisfile)
tell application "Adobe Photoshop CS"
open this_file
do action "Webpic to Webthumb" from "Set 1.atn"
close current document saving yes
end tell
end dophotoshop_stuff2to
Mac OS X (10.4.4)Ok, here is your script, not tested, but seems like it should work. The idea of shortening this script is that instead of duplicating files (simpler but longer, and you may face a timeout if there are a lot of files), you can pass the original file along to your script, that'll resize it and save the new version in folder 1, then resize it again and save the newer version in folder 2.
Make a copy of the original files before you start testing
Rookie Developer Hint : Slip in a display dialog followed by a return when testing to check the intermediate output.
Return stops your script where you slip it.
set original_folder to (choose folder with prompt "Choose Folder containing the files")
tell application "Finder"
if not (exists folder "Webpics" of original_folder) then make new folder at original_folder with properties {name:"Webpics"}
if not (exists folder "Webthumbs" of original_folder) then make new folder at original_folder with properties {name:"Webthumbs"}
set Webpics_folder to folder "Webpics" of original_folder
set Webpics_path to ((original_folder as text) & "Webpics") as string
set webthumbs_folder to folder "Webthumbs" of original_folder
set webthumbs_path to ((original_folder as text) & "Webthumbs") as string
set the_files to every file of original_folder
repeat with each_file in the_files
set file_name to (items 1 thru -5 of (name of each_file as text))
set each_file to each_file as alias
display dialog "Full path to the file: " & (each_file as text) & return & return & "Short name: " & file_name
set each_file to each_file as alias
set WebpicTarget to (Webpics_path & file_name & "W") as string
my dophotoshop_stuff_to(eachfile, WebpicTarget)
set webthumbsTarget to (webthumbs_path & file_name & "T") as string
my dophotoshop_stuff2_to(eachfile, webthumbsTarget)
end repeat
end tell
on dophotoshop_stuff_to(thisfile, saveTarget)
tell application "Adobe Photoshop CS2"
open this_file
do action "Masterpic to Webpic" from "Set 1.atn"
save this_file in saveTarget
close current document --saving yes
end tell
end dophotoshop_stuffto
on dophotoshop_stuff2_to(thisfile, saveTarget)
tell application "Adobe Photoshop CS2"
open this_file
do action "Webpic to Webthumb" from "Set 1.atn"
save this_file in saveTarget
close current document --saving yes
end tell
end dophotoshop_stuff2to
HTH
J. -
"Save for Web" not working (again)
I have reinstalled Photoshop CC and removed all "save for Web" preference files.
I receive the following error message:
"The operation could not be completed. A file or directory already exists with the same name"
Which file or directory?
Wouldn't it ask if I want to "overwrite" the file?
Running
Photoshop CC 14.2.1 x64
Mac OSX 10.9.2
Before you roll your eyes and say "Watch the video" about removing preferences files - I have done all of that, in addition to reinstalling Photoshop CC twice.
It is the second time this has happened to me in a year. Now Illustrator is also misbehaving when I try to "Save for Web".
"Save for Web" is a really important feature for me - I am a freelancer doing graphics and web.
Anybody have any Ideas? Is this a common problem? Is Adobe working on it? Is it a Mavericks problem?
Thanks...
Nachricht geändert durch arlenesey12Okay for anybody who is interested - the ONLY thing left for me to do - and what I have done - is to create a new User account and copy all my files to the new account.
I did this by copying the files first to the "shared" folder in Users. - not simply by moving them but by copying them - Important!
There was a suggestion somewhere that you could delete the User with the problem, create a user with the same name and then reincorporate the old user data into the new account - this did not work for me.
Removing all the various Preferences mentioned in 3-4 similar posts from people with the same problem did not help.
I even contacted Adobe Customer Assistance (chat), they took over my screen and after trying the above and more, the only thing left that worked was for them to create a new User test account. This worked.
But what a botherto move everything! iTunes, iPhoto, Mail - they all have to be moved in a certain way (do your research).
Another tip - to be safe, I have kept the old account and maintained it as "Administrator" - and changed the password.
My new User (Where I moved my files to and will work out of) is not an Administrator account, and has a totally different password.
I don't believe I was "hacked" - I think a log somewhere got corrupted. -
CS4 PS crash in 64 bit Save for Web but not 32 bit - help!?
Anyone got any ideas please on how to stop Photoshop CS4 crashing on Save for Web in 64 bit version of Windows 7?
Running Windows 7, 64 bit Pro with both 64bit and 32bit versions of Photoshop CS4 installed.
The problem: I design a website, add slices etc as I've done for the last 10 years, go to Save for Web and as the dialogue box is opening and the blue bar at the bottom starts to show it loading, it gets just over half way and then crashes, saying the error message 'Adobe Photoshop CS4 has stopped working'. No solution available and then closes. Does this quite a few times (say 20-30%) of the time but not always. Tried the same PS document running 32bit version of Photoshop CS4 and it saves for web fine, never any crashes, only using the 64 bit version of PS. Need 64bit to take advantage of extra memory etc and one of the reasons the machine/ software combo was bought for.
Running a brand new (well about a month or so) Dell T3500 dual Xeon W3505, 12gb ram, Nvidia Quadro Fx 3800, Raptor HD etc built to run Win 7 Pro and CS4 Extended. I suspect the spec isn't to blame, checked all the hardware etc, no plugins that arent standard with a new install, so no obvious reason I can tell of as to why its not working. Not much else installed and started playing up before I installed other bits of software so doent make sense it might be other software cauing any problems.
Put a support query in and basically got told CS4 wasnt tested with 64 bit CS4 and directed to a possible support solution to 64 bit running on xp/ vista with general advice. No use whatsoever.
Firstly, anyone else having the same problem? Secondly, anyone know how to solve this? If its any help, I've pasted the Action Center info on one of the many crashes:
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.1.0
Application Timestamp: 499bfd16
Fault Module Name: Save for Web.8BE
Fault Module Version: 11.0.0.12
Fault Module Timestamp: 48d3966d
Exception Code: c0000005
Exception Offset: 000000000007e1a0
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 9d66
Additional Information 2: 9d660f0d14b8fce02b9e5a9838f791c7
Additional Information 3: d5f3
The graphics card supports the new GPU features but tried with and without those turned on - still the same problem. Tried all sorts of preferences on and off but still no joy.
Would really appreciate any help/ advice on solving this.
Thanks.Been reading up on that c0000005 error and in all the Operating systems it is a access violation. There are a lot of hits about windows 7 and software not being allowed local access and be saved that way too. What I think is that windows 7 is not allowing it for some reason in 64 bit mode or some security setting in the local needs adjusting?
I found this interesting fact
I was reading where testors were monitoring how windows 7 firewall allows DRM to run in the firewall. All the software they tested asked first for firewall permission (my software on my system asked first so know it is true on my other system). However, according to the testers, with PS CS4 the DRM does not ask to run with firewall premission. Windows 7 just bypasses the asking part and PS CS4 DRM gets firewall access.
Edit by me:
Google the offset code and your the very first to report it. -
Help please with output settings in Save For Web Photoshop CS4
I am new to CS4 Photoshop so have been watching tutorials on Lynda.com. According to that tutorial I should have the ability to save a photo as an image in the Output Settings dialog box. The only options my panel gives me are:
HTML
Slices
Background
Saving Files
I don't have the option for Images Only or for HTML & Images. Are these two hidden somewhere?
I have been experimenting with Save For Web, but when I click on Save I get a panel that lists all the images saved in a folder named "Photos" but I cannot find in that folder any of the images that I optimized and saved for the web. Where are they to be found? Images that show up in Bridge are not my optimized images either.I would be grateful for some assistance with this.Those settings, HTML, Slices, etc, are the Output Settings you don't normally need to change aonything in there.
Leave it at default and you will just save a version of the image stripped of unnecessary data and reduced to the degree you specified next to the file format choice.
When you press Save in the SfW interface it calls up a Windows OS Save dialog box showing the last used location.
The destination can be changed in the normal way. The Images you already saved will be in the the location that was in that dialog when you saved them.
There is a lot more information in the help pages on this topic! (Hint.) -
Save for web crashes - Win7 64bit, Photoshop CC 14
Intermittently save for web and other function (usually related to saving) crash. I'm running a brand new Win7 64bit box with latest version of CC - Photoshop CC 14. It's crash list thing since I first got Photoshop - so it's not something new, it's been doing this since I have installed the software. I have no 3rd party plugins installed and Photoshop doesn't give me a crash report when it does crash.
System Info:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
Built-in memory: 16308 MB
Free memory: 13523 MB
Memory available to Photoshop: 14646 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7700 Series
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: AMD Radeon HD 7700 Series
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7700 Series
Video Card Memory: 2048 MB
Serial number: 91190111881300291898
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Sean\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 238.4G, 128.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Adobe Exchange
Kuler
Installed TWAIN devices: NONEThanks Chris,
Here is the latest crash details from Event Viewer, it also crashes intermittently when I open documents, this is a crash from opening a document today.
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000005
Fault offset: 0x0000000000027b0b
Faulting process id: 0x2fa4
Faulting application start time: 0x01cea063426c74fe
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 715dd1e4-1044-11e3-8c24-7c05070d23cd
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