Photoshop CS4 crashing whenever I try to open or create a document
I have had photoshop cs4 for well over a year now and it has been working perfectly up until now. Now whenever I try to open or create any type of image, a window appears saying "Adobe Photoshop CS4 has stopped working, windows is searching for a solution." Then photoshop just closes with no error message or anything.
I have deleted my preferences, changed my default printer, and reinstalled multiple times but nothing seems to make any difference.
Can someone please help me???
Computer Specs:
Windows 7 Home Premium
Pentium Dual Core 2.7 GHz
4 GB RAM
64 bit operating system
Some thoughts:
You have filled your HDD's up
You have made a change, hardware or software, that is getting in the way - a System Restore Point might be helpful here
You are running low on resources. Though written for video-editing (more intense than image editing), this ARTICLE might be useful. Note: many of the newer, real-time anti-virus scanning programs have been known to play badly with PS and with PrPro. Do you have any?
Good luck,
Hunt
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Photoshop CS4 Crashes when I try to transform anything
Sorry if I'm not following some cardinal rules, I'm a first time poster. I will try to be as descriptive as I can.
Photoshop CS4 crashes whenever I try to free transform anything not just eps/smart objects, literally anything. It locks up and freezes the whole computer. I have to reboot to do anything. I've read some of the threads and have tried the following things:
• Deleted the eps parser plugin.
• Deleted any fonts that came up as corrupted or any warning of any kind.
• Reseted my photoshop preferences.
• Reset the pram on my iMac.
Please any help or ideas would be extremely appreciated.
Here is a screenshot of my "About This Mac". So you know what kinda setup I have.It doesn't totally lock the computer up. I can move the mouse around but I have the beach ball and I can't click on anything. Their was a few times that I got it to unlock and fully crash but then my screen gets all funky (lack of a better term) like color blocks and distorted. I then have to restart it anyways but I at least am able to shutdown properly.
I've had this problem before, about a month ago, but I cannot find the site online that told me what to do. What ever it was that I did, it worked.
I think this might be the crash report.
Process: Adobe Photoshop CS4 [152]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)
Code Type: X86 (Native)
Parent Process: launchd [72]
Date/Time: 2010-11-01 12:25:51.302 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AF1C4DE7-DD9D-4FEB-9D0A-7F62BFFC59B7
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x90ec4e42 __kill + 10
1 libSystem.B.dylib 0x90f3723a raise + 26
2 libSystem.B.dylib 0x90f43679 abort + 73
3 com.medialab.sitegrinder 0x27061b6d 0x27000000 + 400237
4 com.medialab.sitegrinder 0x27026f34 FlashHost::FlashHost(OpaqueWindowPtr*, char*, Rect*, char*, long, long&) + 118
5 com.medialab.sitegrinder 0x2702059c DrawDialogTheMacOSXWay(eventClosure*, __CFString const*) + 400
6 com.medialab.sitegrinder 0x270205e6 StartTheDialogs(eventClosure*, __CFString const*) + 26
7 com.medialab.sitegrinder 0x270208ec Do_SG_UI_No_Webkit(eventClosure*, char*, __CFString const*) + 42
8 com.medialab.sitegrinder 0x27013471 PluginMain + 1289
9 com.adobe.Photoshop 0x006c08d1 0x1000 + 7076049
10 com.adobe.Photoshop 0x002505c3 0x1000 + 2422211
11 com.adobe.Photoshop 0x00250788 0x1000 + 2422664
12 com.adobe.Photoshop 0x0006b8ed 0x1000 + 436461
13 com.adobe.Photoshop 0x0006a69d 0x1000 + 431773
14 com.adobe.Photoshop 0x00063c65 0x1000 + 404581
15 com.adobe.Photoshop 0x00063dd3 0x1000 + 404947
16 com.adobe.Photoshop 0x0006212f 0x1000 + 397615
17 com.adobe.Photoshop 0x002205da 0x1000 + 2225626
18 com.adobe.Photoshop 0x00220666 0x1000 + 2225766
19 com.adobe.Photoshop 0x00003812 0x1000 + 10258
20 com.adobe.Photoshop 0x00003739 0x1000 + 10041
Thread 1:
0 libSystem.B.dylib 0x90e879c6 kevent + 10
1 libSystem.B.dylib 0x90e88155 _pthread_start + 321
2 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x90e572ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x90e892c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x90ece539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x04b93552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04b8e995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x04b935b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90e5e44e __semwait_signal + 10
1 libSystem.B.dylib 0x90e88dcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x922b4b32 glvmDoWork + 162
3 libSystem.B.dylib 0x90e88155 _pthread_start + 321
4 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90e572ba semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x91a6a417 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1d77deff 0x1d74e000 + 196351
3 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x90e88155 _pthread_start + 321
5 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90e5e44e __semwait_signal + 10
1 libSystem.B.dylib 0x90e88dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x91a58de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x91a37c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x91a58a60 MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x90e88155 _pthread_start + 321
9 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90e57386 mach_wait_until + 10
1 libSystem.B.dylib 0x90ece3ad nanosleep + 314
2 com.adobe.PSAutomate 0x272ea1b1 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x272ea211 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x272dadc6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x272ea4d3 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x90e5e44e __semwait_signal + 10
1 libSystem.B.dylib 0x90e88dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x91a58de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x91a37c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x91a58a60 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x30c5c8b8 0x30a72000 + 2009272
6 com.adobe.CameraRaw 0x30c5c1b6 0x30a72000 + 2007478
7 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x90e88155 _pthread_start + 321
9 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90e572ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x90e892c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x90ece539 pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x30ab7aea 0x30a72000 + 285418
4 com.adobe.CameraRaw 0x30d9f2f4 EntryFM + 836980
5 com.adobe.CameraRaw 0x30b744a6 0x30a72000 + 1057958
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x90e572ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x90e892c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x90ece539 pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x30ab7aea 0x30a72000 + 285418
4 com.adobe.CameraRaw 0x30e2f118 EntryFM + 1426328
5 com.adobe.CameraRaw 0x30b744a6 0x30a72000 + 1057958
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x90e57266 mach_msg_trap + 10
1 libSystem.B.dylib 0x90e5ea5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c6ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c6bb04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x951fcd0f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x90e57266 mach_msg_trap + 10
1 libSystem.B.dylib 0x90e5ea5c mach_msg + 72
2 com.apple.CoreFoundation 0x97c6ae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x97c6bb04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x951fce88 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x90e5e44e __semwait_signal + 10
1 libSystem.B.dylib 0x90e88dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x91a58de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x91a37c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x91a58a60 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x95207e6a TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90e88155 _pthread_start + 321
8 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x90e879c6 kevent + 10
1 libSystem.B.dylib 0x90e88155 _pthread_start + 321
2 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x90ea66fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90e88155 _pthread_start + 321
2 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x90e572c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x90e892af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x90e8ab33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x96152dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x96152bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x96152b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x92d266e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x9610cdfd -[NSThread main] + 45
8 com.apple.Foundation 0x9610c9a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x90e88155 _pthread_start + 321
10 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x90e572c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x90e892af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x90e8ab33 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x91a37c62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x91a37a42 TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x91a37743 AsyncFileThread(void*) + 73
6 libSystem.B.dylib 0x90e88155 _pthread_start + 321
7 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x90e572c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x90e892af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x90e8ab33 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x91a37c62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x91a58a60 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x95209db4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90e88155 _pthread_start + 321
8 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x90e572c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x90e892af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x90e8ab33 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x91a37c62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x91a58a60 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x95209db4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x91a56fbb PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90e88155 _pthread_start + 321
8 libSystem.B.dylib 0x90e88012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90f43639 ecx: 0xbffff00c edx: 0x90ec4e42
edi: 0x28558600 esi: 0xa01205b8 ebp: 0xbffff028 esp: 0xbffff00c
ss: 0x0000001f efl: 0x00000282 eip: 0x90ec4e42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1a981abd
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2) <40dbac70268844b1a8ce142bf8a18887> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2084fff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208d000 - 0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x251b000 - 0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2790000 - 0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x28bb000 - 0x2c85fef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x2d14000 - 0x2d74fc7 +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2d83000 - 0x307efff +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x313e000 - 0x33d1fe7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3455000 - 0x346efff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x3478000 - 0x3499ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x34a6000 - 0x34c1ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x34db000 - 0x34ffff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x3512000 - 0x359f2cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
0x35cc000 - 0x35e780f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x35ea000 - 0x37a0ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x37d7000 - 0x3867fc3 +WRServices ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x39e9000 - 0x39edffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x39f3000 - 0x3a0ffd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x3a1a000 - 0x3aeffdd +FileInfo ??? (???) <f0932f89fc984ba9b4f2c58d0e71d3c1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x3b20000 - 0x3b77fff +aif_core ??? (???) <b4dcb439e1eeabe3bd122c42e980366b> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x3b8f000 - 0x3bacffd +data_flow ??? (???) <8e452b6f803239d8eb5c49a4e31cb988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x3bd8000 - 0x3c51fff +image_flow ??? (???) <498a857df8c6f9e0c92fbc3ec8680ed0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x3cb7000 - 0x3cc7fff +image_runtime ??? (???) <f379a95229831e44676dbbd8259f131a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x3cdc000 - 0x3e9bffe +aif_ogl ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x3f4c000 - 0x444afc3 +AdobeOwlCanvas ??? (???) <fcb2d1a31f6e41828e2cd0b23572d285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4593000 - 0x4665fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x4719000 - 0x477bfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x47dc000 - 0x4823fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x4833000 - 0x4872fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x4b61000 - 0x4b62fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4b73000 - 0x4c14fc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31e82904c3c2424ea1aea5efadbb19b8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x4de0000 - 0x4deefeb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x4df3000 - 0x4df4ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x4dfc000 - 0x4dfcffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x4f00000 - 0x4f12fff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x4f80000 - 0x4f8dff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x4fae000 - 0x4fb0ffa +Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
0x1a97e000 - 0x1a981ff2 +com.macromedia.Flash Player.plugin 10.1.82.76 (10.1.82.76) <b765f5a2282aa4afef592fc8f90888d3> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
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0x960fa000 - 0x96101ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96102000 - 0x9637efe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x963ed000 - 0x96a8dfff com.apple.CoreGraphics 1.409.6 (???) <572a4bdefeabf73e1d7f96cbfe46bb60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96a8e000 - 0x96b32ff7 com.apple.QuickTimeImporters.component 7.6.6 (1674) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0x96efd000 - 0x96f34fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x96f35000 - 0x96f36ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x970bc000 - 0x973e7ff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x973e8000 - 0x97439ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x97928000 - 0x97984ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x97985000 - 0x97991ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97992000 - 0x979d0fff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x979d1000 - 0x979edff3 libPng.dylib ??? (???) <d37524fe884aa164ab7db93d4c803b64> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x979ee000 - 0x97a75ff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x97bf8000 - 0x97d2bfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97d2c000 - 0x97d86ff7 com.apple.CoreText 2.0.4 (???) <c7a222be1b51a9954eae716adbd5626a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x97d87000 - 0x97e6fff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fff libCyrillicConverter.dylib ??? (???) <374901b25e8f57052f4bf1505d069ff2> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???) <3f97cb41828997a97f430e9c71636c44> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <bc0bb2eed0f4558f07bbaa812d79371b> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500fe3 libThaiConverter.dylib ??? (???) <69cd2de2a67c5224ac2ab373e47ee84b> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
Keynote crashes whenever I try to open a file.
Keynote crashed while I was working, and now crashes whenever I try to open a file. I looked for a preference file to delete (in case it's corrupt), but there is no keynote prefernce file in the preference folder. I couldn't find a keynote cache file either. Is there a way to search for those files?
This is the error message I get:
Process: Keynote [204]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.3 (1170)
Build Info: Keynote-11700000~1
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2013-12-14 23:54:37.437 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 1606838 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 41336 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7002B207-FA19-4166-9A96-B5965A59A492
Crashed Thread: 6 com.apple.appkit-heartbeat
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
__TEXT 0000000000001000-0000000000367000 [ 3480K] r-x/rwx SM=COW /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x50b8860
objc[204]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x9b9f2a90 -[_NSPlaceholderCharacterSet retain] + 1
1 com.apple.Foundation 0x9b953a69 -[NSConcreteScanner initWithString:] + 222
2 com.apple.Foundation 0x9b953905 +[NSScanner scannerWithString:] + 70
3 com.apple.Foundation 0x9b99f409 -[NSNumber(NSDecimalNumberExtensions) decimalValue] + 78
4 com.apple.xquery 0x13a5e206 -[XQueryNumber initWithNumber:type:] + 213
5 com.apple.xquery 0x13a5eaa6 +[XQueryNumber integerWithNumber:] + 70
6 com.apple.xquery 0x13a5e72d fn_compare + 165
7 com.apple.xquery 0x13a5d74e +[XQueryOperatorExpr compareValue:withValue:forType:withContext:] + 532
8 com.apple.xquery 0x13a5c24b +[XQueryOperatorExpr generalComparisonOperatorEvaluate:withLeft:right:forContext:] + 847
9 com.apple.xquery 0x13a5bd83 +[XQueryOperatorExpr evaluateOperator:withLeft:right:forContext:] + 223
10 com.apple.xquery 0x13a5bc0b -[XQueryOperatorExpr evaluateWithContext:] + 248
11 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
12 com.apple.xquery 0x13a5a349 -[XQueryStep handlePreicatesFromIndex:items:context:] + 1120
13 com.apple.xquery 0x13a5a7a9 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 491
14 com.apple.xquery 0x13a5ae4f WalkAxisStepCallBack + 241
15 com.apple.xquery 0x13a5aa8b WalkAxis + 433
16 com.apple.xquery 0x13a5a844 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 646
17 com.apple.xquery 0x13a59675 -[XQueryPathExpr evaluateWithContext:] + 455
18 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
19 com.apple.xquery 0x13a58ac2 -[XQueryContext evaluateXQuery:constants:contextItem:error:] + 864
20 com.apple.Foundation 0x9b99efb5 -[NSXMLNode objectsForXQuery:constants:error:] + 785
21 com.apple.Foundation 0x9baf6f0c -[NSXMLNode nodesForXPath:error:] + 58
22 com.apple.Keynote.sfrendering 0x0257c175 -[SFRManipulatedStroke initWithProperties:bundle:] + 2469
23 com.apple.Keynote.sfrendering 0x0257f87d -[SFRSmartStroke initWithBundle:] + 93
24 com.apple.Keynote.sfrendering 0x02541fff -[SFRSmartStroke initWithXMLUnarchiver:node:version:] + 143
25 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
26 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
27 com.apple.Keynote.sfstyles 0x0266a307 -[SFSStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 981
28 com.apple.Keynote.sfdrawables 0x0234b33f -[SFDGraphicStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 63
29 com.apple.Keynote.sfarchiving 0x0160e7ba -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 1178
30 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
31 com.apple.Keynote.sfstyles 0x02669c85 -[SFSStylesheet(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 674
32 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
33 com.apple.iWork.Keynote 0x0001a1ba 0x1000 + 102842
34 com.apple.iWork.Keynote 0x000dff90 0x1000 + 913296
35 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
36 com.apple.iWork.Keynote 0x000b77b4 0x1000 + 747444
37 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
38 com.apple.iWork.Keynote 0x000b4aed 0x1000 + 735981
39 com.apple.iWork.Keynote 0x00238e49 0x1000 + 2326089
40 com.apple.iWork.Keynote 0x000ac2dd 0x1000 + 701149
41 com.apple.iWork.Keynote 0x000ab841 0x1000 + 698433
42 com.apple.AppKit 0x9a8fdac8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 166
43 com.apple.AppKit 0x9a8fd9b9 -[NSDocument initWithContentsOfURL:ofType:error:] + 320
44 com.apple.AppKit 0x9aa6ebf7 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 389
45 com.apple.iWork.Keynote 0x00016ba2 0x1000 + 88994
46 com.apple.iWork.Keynote 0x000999e5 0x1000 + 625125
47 com.apple.sf.sfapplication 0x02e5182a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
48 com.apple.sf.sfapplication 0x02e84a88 -[SFAppStartingPointsWindowController(Private) openPanelDidEnd:returnCode:contextInfo:] + 172
49 com.apple.AppKit 0x9ac16ad3 -[NSSavePanel _dismissModeless:] + 228
50 com.apple.AppKit 0x9ac15a5d -[NSSavePanel dismissWindow:] + 154
51 com.apple.AppKit 0x9ac176c5 -[NSSavePanel ok:] + 464
52 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
53 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
54 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
55 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
56 com.apple.AppKit 0x9a779443 -[NSCell _sendActionFrom:] + 160
57 com.apple.AppKit 0x9a9a011e -[NSButtonCell performClick:] + 828
58 com.apple.AppKit 0x9aa0b825 -[NSControl performClick:] + 40
59 com.apple.AppKit 0x9ac13f79 -[NSSavePanel _handleFileListConfirmedSelection:] + 77
60 com.apple.AppKit 0x9ac14125 -[NSSavePanel fileBrowserPerformOpenAction:] + 137
61 com.apple.AppKit 0x9af96737 -[NSNavFinderViewFileBrowser finderViewOpenSelection:] + 77
62 com.apple.FinderKit 0x91edb4c6 -[FIFinderViewGutsController _delegateHandleOpenSelection] + 98
63 com.apple.FinderKit 0x91edb4f8 -[FIFinderViewGutsController openSelection] + 35
64 com.apple.FinderKit 0x91e4dfc0 -[FI_TBrowserViewController(Actions) openSelection] + 36
65 com.apple.FinderKit 0x91e5cd5e -[FI_TListViewController handleDoubleClick:] + 135
66 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
67 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
68 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
69 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
70 com.apple.AppKit 0x9a7e1b56 -[NSTableView _sendAction:to:row:column:] + 163
71 com.apple.AppKit 0x9a7de6dc -[NSTableView mouseDown:] + 6128
72 com.apple.AppKit 0x9abbc994 -[NSOutlineView mouseDown:] + 80
73 com.apple.FinderKit 0x91e68025 -[FI_TListView mouseDown:] + 159
74 com.apple.AppKit 0x9a740dcd -[NSWindow sendEvent:] + 7533
75 com.apple.AppKit 0x9a6d9f77 -[NSApplication sendEvent:] + 4788
76 com.apple.sf.sfapplication 0x02e472dd -[SFAppApplication sendEvent:] + 789
77 com.apple.iWork.Keynote 0x000164b1 0x1000 + 87217
78 com.apple.AppKit 0x9a66bb21 -[NSApplication run] + 1007
79 com.apple.iWork.Keynote 0x0000f8a2 0x1000 + 59554
80 com.apple.iWork.Keynote 0x0000f81b 0x1000 + 59419
81 com.apple.iWork.Keynote 0x0005d146 0x1000 + 377158
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98ead90a kevent + 10
1 libdispatch.dylib 0x9784ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9784b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95ffbf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9b9c93c3 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9b98f7d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9b98f6a6 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x029dd3ee -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
10 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 4:: CVDisplayLink
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95fac42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x9a5880cd CVDisplayLink::runIOThread() + 945
4 com.apple.CoreVideo 0x9a587d05 _ZL13startIOThreadPv + 160
5 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98eacb42 __select + 10
1 com.apple.CoreFoundation 0x97e95e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
3 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 6 Crashed:: com.apple.appkit-heartbeat
0 com.apple.CoreFoundation 0x97f51f43 __addAltHandler2 + 83
1 com.apple.CoreFoundation 0x97ea727c _CFDoExceptionOperation + 652
2 com.apple.Foundation 0x9b9667e9 _NSAddExceptionHandlerForLock + 33
3 com.apple.AppKit 0x9a66a3a2 _NSAppKitLock + 78
4 com.apple.AppKit 0x9a6df88c -[NSApplication _keyWindowForHeartBeat] + 49
5 com.apple.AppKit 0x9a8b4168 -[NSUIHeartBeat _heartBeatThread:] + 1005
6 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
7 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
8 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xfeb00020 ecx: 0x00000000 edx: 0xffffffff
edi: 0x052d49c0 esi: 0x00000000 ebp: 0xb0616c28 esp: 0xb0616c00
ss: 0x00000023 efl: 0x00010282 eip: 0x97f51f43 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
0x1000 - 0x366fe3 com.apple.iWork.Keynote (5.3 - 1170) <17FFCE58-091D-FDE4-8355-ADC9E1FD3259> /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
0x40a000 - 0xf1bffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
0x1604000 - 0x165dff7 com.apple.Keynote.sfarchiving (1.0 - 0.0.1d1) <E489EE3A-D0D0-749C-E38B-C9E87AA2BEE3> /Library/Application Support/iWork '09/*/SFArchiving.framework/Versions/A/SFArchiving
0x168f000 - 0x19f9ff7 com.apple.Keynote.sfcharts (2.0 - 2.0) <0A1A116C-2AE2-7C65-E93B-1A54B1153626> /Library/Application Support/iWork '09/*/SFCharts.framework/Versions/A/SFCharts
0x1c2b000 - 0x20e6feb com.apple.SFTabular (1.0 - 1.0) <BB41B4DC-2F8E-B7E3-6274-7A92437B8FF4> /Library/Application Support/iWork '09/*/SFTabular.framework/Versions/A/SFTabular
0x22a6000 - 0x2437ff3 com.apple.Keynote.sfdrawables (2.0 - 2.0) <7D531D66-A640-D293-817E-6D5C8D15E26D> /Library/Application Support/iWork '09/*/SFDrawables.framework/Versions/A/SFDrawables
0x24f4000 - 0x2602fef com.apple.Keynote.sfrendering (1.0 - 1.0) <A817A67F-149D-85C4-4625-5DB753E8A4FF> /Library/Application Support/iWork '09/*/SFRendering.framework/Versions/A/SFRendering
0x2664000 - 0x267dff7 com.apple.Keynote.sfstyles (1.0 - 1.0) <25A20E06-8C1E-1BD9-7F0C-8B4027676DFD> /Library/Application Support/iWork '09/*/SFStyles.framework/Versions/A/SFStyles
0x268e000 - 0x2748ff3 com.apple.Keynote.sfutility (1.0 - 0.0.1d1) <ED93C91F-C30E-541E-BDD3-04A25579EAFB> /Library/Application Support/iWork '09/*/SFUtility.framework/Versions/A/SFUtility
0x27ba000 - 0x2842fff com.apple.Keynote.proofreader (0 - 1) <6442D80E-854E-F13A-0C69-AFF7F7D927F7> /Library/Application Support/iWork '09/*/SFProofReader.framework/Versions/A/SFProofReader
0x2850000 - 0x290afef com.apple.Keynote.sfinspectors (1.0 - 1.0) <B9BB5F5B-F7CE-8F1A-F308-43A11E6617A5> /Library/Application Support/iWork '09/*/SFInspectors.framework/Versions/A/SFInspectors
0x2966000 - 0x29abfe7 com.apple.Keynote.SFAnimation (1.0 - 0.0.1d1) <057D09D4-072E-995E-D3D0-42D1E0AAC07C> /Library/Application Support/iWork '09/*/SFAnimation.framework/Versions/A/SFAnimation
0x29d6000 - 0x2a21ff7 com.apple.Keynote.SFControls (1.0 - 20030306_1) <37F86C48-E752-688E-9A75-3F4D3BA5C054> /Library/Application Support/iWork '09/*/SFControls.framework/Versions/A/SFControls
0x2a4e000 - 0x2cc1fef com.apple.Keynote.SFWordProcessing (1.0 - 20030221_1) <F7952C77-8CF1-30F4-7FA7-A3A45FA2E184> /Library/Application Support/iWork '09/*/SFWordProcessing.framework/Versions/A/SFWordProcessing
0x2de0000 - 0x2debff7 com.apple.sfwebview (1.0 - 1.0) <BA9AC8B3-E014-1D60-C00A-9FF8F07B88B0> /Library/Application Support/iWork '09/*/SFWebView.framework/Versions/A/SFWebView
0x2df2000 - 0x2e1cfe3 com.apple.Keynote.sflicense (1.0 - 0.0.1d1) <6399F656-7AD7-1357-F477-CB6128248032> /Library/Application Support/iWork '09/*/SFLicense.framework/Versions/A/SFLicense
0x2e37000 - 0x2ef5fff com.apple.sf.sfapplication (1.0 - 1.0) <ED347FE0-B441-1346-3267-5A3D36F4292F> /Library/Application Support/iWork '09/*/SFApplication.framework/Versions/A/SFApplication
0x2f5f000 - 0x2f65ff7 com.apple.sf.sfblocks (1.0 - 1.0) <5A4D56C0-BF30-ED6E-4208-172D05E0C630> /Library/Application Support/iWork '09/*/SFBlocks.framework/Versions/A/SFBlocks
0x2f6e000 - 0x301bff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x3060000 - 0x3062fff com.apple.ExceptionHandling (1.5 - 10) <14A3DCBC-77E4-3E87-A937-202817079AED> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x3068000 - 0x3106feb com.apple.MobileMe (8 - 1.0) <1EE19EEA-80C5-27C0-7F00-37D5B108FE24> /Library/Application Support/iWork '09/*/MobileMe.framework/Versions/A/MobileMe
0x33ba000 - 0x33beff3 com.apple.keynote.3DChartAnimations (1.0 - 1.0) <0F318168-A331-A68A-E5EA-C11E4CB3B291> /Applications/iWork '09/Keynote.app/Contents/Resources/Animations/3DChartAnimations.sfxplugin/Conte nts/MacOS/3DChartAnimations
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0x951de000 - 0x951dffff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x951e0000 - 0x95220ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95229000 - 0x9537ffff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95380000 - 0x95390fff libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <D6F728DA-990A-32A3-86FA-4A3F4D88E309> /usr/lib/libsasl2.2.dylib
0x95391000 - 0x95391fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95392000 - 0x9539cff7 com.apple.dotMacLegacy (3.3 - 267) <64CB39B4-FF52-38FD-A45B-9CD3D54B3D6B> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9539d000 - 0x953a8ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x953a9000 - 0x954c0fe9 com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954c1000 - 0x954ddff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9550a000 - 0x9550bff7 libquarantine.dylib (36.7.0 - compatibility 1.0.0) <46980EC2-149D-3CF7-B29A-401FB89C275D> /usr/lib/system/libquarantine.dylib
0x9550c000 - 0x9554cff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x9554d000 - 0x955bbffc com.apple.imcore (6.0 - 800) <BD978F1E-3586-3B60-933F-11F495FCC5E5> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x955bc000 - 0x955deff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x955df000 - 0x95742fff com.apple.QTKit (7.7.1 - 2348) <E3312B31-238A-3021-9D23-9F2FD5F0B57A> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9575e000 - 0x95780ffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x957b8000 - 0x957c1fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x957c3000 - 0x95a37ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x95a38000 - 0x95d3afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95df9000 - 0x95e2fff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x95e30000 - 0x95e4afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95e4b000 - 0x95f92fff com.apple.syncservices (6.3 - 673.6) <26B02D5F-F8FC-386D-93F0-9A588929487A> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f93000 - 0x95f9aff8 libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <4F9DD9D1-F251-3661-A3C6-B1F550B084B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95f9b000 - 0x96066fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x96067000 - 0x9613eff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9613f000 - 0x96141ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x96183000 - 0x9618afff com.apple.agl (3.2.0 -I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
My Instagram app on my iPhone 4s keeps crashing whenever i try to open it. I want to delete it then download it again but it said that doing so would delete all of it's data. Does that mean I'll lose all of my pictures?
I have this excact problem too, Deleting the the app and then reinstalling it won't delete your photos as they are stored on facebooks servers. You will just have to remember you username and password to sign in again. Ever since Facbook bought instagram i have had this problem on my 4S too.
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My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
The App store application crashes whenever I try to open the application. What can I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
Audacity Crashes Whenever I Try To Open File?
I have recommended Audacity to FCE users for the last few years but have not used it recently as I have other apps.
I have just downloaded several versions to test on my iMac but each one freezes or crashes whenever I try to open an AIF file.
There would appear to be a conflict with something I have on my machine but I have no idea what.
I removed the obvious suspect, Perian, but this had no effect.
As I have several other (more expensive) audio editing apps it is not a problem other than being an irritation that something does not work and I don't know why.
I have far too many things installed to list, so has anyone heard of anything that might be causing this conflict?
Needless to say, it works perfectly on my old G4 1.25kHz eMac using OS X 10.4.11Have posted on Audacity forum. Didn't get a solution but one reply indirectly led me to this discovery.
If I get a file, ctrl-click it and choose "Open With Audacity", there is no problem.
If I have the Audacity timeline window open and I select "File>Open Recent", there is no problem and the selected file opens and plays.
However, if I open Audacity so the timeline window is displayed and select "File>Open" or "File>Import" in order to select a new file, Audacity crashes.
So as long as I avoid this last method - which is normally the first choice method - I'm OK.
But this shouldn't be necessary as everything works fine on my prehistoric eMac. -
Address book crashes whenever I try to open it.
Whenever I try to open Address Book, I receive the messge, "Address Book quit unexpectedly." Problem Details and System Configuration are then shown, with the option to click "OK" or "Reopen."
Most of the time, when I click "Reopen," I receive the message: "Restore Windows. The application 'Address Book' unexpectedly quit while trying to restore its windows. Do you want to try to restore its windows again?" I am then given the choise of clicking, "Don't Restore Windows" or "Restore Windows."
In general, I've been clicking "Restore Windows," although I really do not know what that means.
This problem started as soon as I installed 10.7. Gradually, it has been getting worse, in that the crashes are now occurring every time I try to open Address Book. Also, increasingly, the program requires several cycles through the choices given above, before it will open and stay open, though sometimes it crashes after having been open for a while, too.I did some more rooting, and may have a solution...
I had a similar problem--changed a calendar entry on my iPhone this evening, then later synched it with my Mac. Saw that all contacts on the iPhone, and in the Address Book on the Mac were gone. Got home, went to my TimeMachine backup, which would crash any time I tried to restore Address Book. Tried deleting Address Book, but was only presented with a dialog that it was impossible, since AB is part of the system. Had a sense it was some type of file/DB corruption. Was at wit's end, but found a solution:
As you see in the screen grab above--these are the files that need to be replaced via TimeMachine--the only catch is to find these library files in Lion, from the desktop, you need to hold down Option while clicking Go in the menu--there you will see your library, and can go from there. So far, I've done a sync between the iPhone and the Mac, and all appears to be in order.
Luckily, I use Outlook as my main contact manager, so it merely is an annoyance insofar as synching, but still...
Hope this can help with your situation... -
I recently got the Safeeyes internet filter for my PC. I have windows XP. Now, whenever I try to open Firefox, it crashes. Is there any way I can use the filter with Firefox? I uninstalled the filter and now Firefox is working.
I talked to several techs at Safe Eyes and they couldn't help me. Said their programmers were working on it. I uninstalled Safe Eyes yesterday and can now use Firefox some, but it is still crashing--just not as much.
My crash signature: mozalloc_abort(char const* const) | NS_DebugBreak_P | Initialize() -
Firefox crashes whenever I try to open it.
Firefox crashes when I try to open it. This has been happening for days. It began without warning and I was not aware of any changes or updates before it first happened. I tried to open in Safe Mode, without success. No Firefox updates done just before failure.
Download Firefox
*[http://www.mozilla.org/en-US/products/download.html?product=firefox-10.0&os=win&lang=en-US Download]
And run the install -
Itunes 10.5 crashes whenever I try to open it
I recently updated Itunes and now it crashes every time I open it and freezes my whole computer. It starts to update the library then freezes about 3/4 of the way done. I've already tried uninstalling it and reinstalling, but it doesn't seem to help. The same thing happens when I try to open Spotify, any suggestions?
jamesmcdermott1 found this solution, it works:
Found a solution on another site that worked for me when I encountered the same problem (and did not want to pay for iPhoto 11):
Press the option key while starting iPhoto, it will ask which library to use -- select "Create a new library." That will create an empty library.
Quit iPhoto, then restart it with the option key to ensure it's using the new, empty library. Close iPhoto.
Open iTunes -- if you're lucky (I was, finally), it should not crash when you select the iPhone. Now you can check that the "sync photos" option in iTunes is not selected.
If you're using iPhoto, restart it with the option key to select a library -- select your older library.
In case you're using Aperture as I am, I did not have to make any changes in the Aperture libraries. I've been able to keep Photo Stream enabled on the iPhone without complications, which meets my needs.
Configuation - iMac, OS 10.7.3, iPhone 4S, iOS 5.1 (over the air update), iPhoto 8. I did not encounter the problem others have reported with iTunes crashing as soon as it was opened; but it did consistently when I selected the iPhone. -
I also get the same thing when I try to open my mail. Any help would be great! I'm on the latest Mac Mini so I don't have a disk drive. And no, I didn't have a Time Machine backup but I do have all of my files backed up online with Mozy.
You're missing an essential system component.
Back up all data, if you haven't already done so.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
Illustrator crashes whenever I try to open a file. Windows 8.1
Illustrator just started crashing recently and I can open any of my earlier saved files or open new one. Please help
Meant can not open any of the files I saved earlier or create new ones.
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Mail crashes whenever I try to reply or create new mail
For the past 24 hours, whenever I try to reply to an e-mail, or create a new one, mail suddenly crashed. It is very reliable in this way; there are no exceptions. The the newest update/change to my configuration was the update of the 10.4.4 system stuff from Apple, followed a few days later by an update for the 15 in G4 Powerbook battery management.
Also, though not related to mail, the Software Update function does not work - "Can't connect to Update Server", and Safari will not load any pages - "CAn't connect to server...". However, Network Diagnostics says that I am connected to the internet, as does Firefox - it loads pages just fine! All other computers in our home network, including my G5 Tower, are performing and access the internet just fine.OK. Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Do you have any Mail plug-ins or system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/StartupItems/
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Photoshop CC crashes when I try to open a file. CS6 is working fine?
When I go to open a file (any file, jpeg, psd, tif) Photoshop CC launches and begins the process of starting up. The file image appears for a brief moment then the program closes (aka crashes) and that's it. I then try CS6 and it opens the file just fine. Has anyone seen this before and found a fix?
Thank you.Well I'm not 100% sure I'm reading the Event Viewer correctly. I have warnings under the adminstrative Events tab. I have two DNS events and a bunch of Application Errors, I've posted what they say below.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-07-26T18:57:09.000000000Z
EventRecordID
48452
Channel
Application
Computer
jm7.tmghawaii.local
Security
EventData
XbdStat.exe
1.0.2.29
46e6333a
ntdll.dll
6.1.7601.17725
4ec4aa8e
c0000005
000000000005324e
f50
01ce8a31ee3fb790
C:\Windows\system32\spool\DRIVERS\x64\3\XbdStat.exe
C:\Windows\SYSTEM32\ntdll.dll
2c0e3278-f625-11e2-9b97-180373de72c3
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