Photoshop cs4 extended, The installer database is corrupt please contact ADS

Photoshop cs4 extended, when trying to install, message, The installer database is corrupt please contact ADS?

BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them, etc.,
someone may be able to help you (not necessarily this poster).
A screen shot could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Similar Messages

  • When loading my photoshop cs4 extended in informs me The installer database is corrupt please contact adobe customer services. Is that possible?

    When loading my photoshop cs4 extended in informs me The installer database is corrupt please contact adobe customer services. Is that possible?

    Run the cleaner tool and reinstall from scratch, making sure you have proper file permissions and user privileges and turning off potential disturbances liek virus scanners etc..
    Mylenium

  • Photoshop CS4 Install: "The Installer Database is corrupt.  Please contact Adobe Customer Service"

    I am installing on a brand new HP PC with Win 7/64.  I have already deleted all CAPS DBs and still no progress.  Has anyone been successful in installing this in Win 7/64 or am I just screwed and need to fork over anothetr grand right now to my Adobe masters?  Their support facility dumped me here...
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  • I can't download my old Adobe Photoshop CS4, "The Installer Database is corrupt"

    I've recently bought a new laptop and I'm trying to install my Photoshop CS4 that I purchased years ago. 
    I've tried both the Akamai Downloader and the files from here: Download CS4 products 
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    Thank you.

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
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  • Error installing Premiere Pro CS4 - "The Installer Database is corrupt. Please contact Adobe Customer Service"

    I had to replace my hard drive and so I had to re-install Premiere Pro CS4. I tried to do that with the files I had downloaded before, but the install failed and gave me the error message "The Installer Database is corrupt. Please contact Adobe Customer Service".
    I assumed that the files I downloaded had become corrupt, so I logged on and re-downloaded the ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe files. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download from a different page and got the same error again.
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  • DW CS 4 ERROR: "The Installer Database is corrupt."

    Upon install attempt, I'm getting An ERROR: "The Installer Database is corrupt." ... this is a brand new machine, I just bought CS6 but want both 4 & 6 on the machine.... installing cs4 first then cs6... both full products. I never loaded the CS4 on but one computer, now I have a new machine and am thinking I will use the new one as my second install... this because i am worried about learning curve for the new version... I can still get vital chores done if I am struggling learning the new one

    Will try this. BUT HEY, I might have compromised data... Explaination follows
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  • Error Message, The installer database is corrupt.

    I get the error message, "The installer database is corrupt" when I try to install Photoshop CS3 on my new computer with Windows 8.

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  • I am trying to install Dreamweaver CS3 on Windows 8 it says "The Installer Database is corrupt"

    I am trying to install Dreamweaver CS3 on my new Windows 8 PC and when I run SETUP.EXE it says "The Installer Database is corrupt" on both my original CD and backup I made.

    The error is here:
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    This will most likely never work. CS3 wasn't even fit for Win 7. Delete the caps.db in the respective caps folder (info here) and then take the usual steps of running as admin, turning off UAC and security tools and possibly using compatibility modes, but as I said, be prepared that this may be futile and you spend a Sunday afternoon without achieving anything...
    Mylenium

  • Error of Photoshop CS4 after the installation of the font.

    b OS : Vista 32bit sp1
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    But in CS4, no fonts folder exists in Program Files/Common Files/Adobe/ folder.
    So I created fonts folder and added the fonts, and then I run photoshop.
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    The program did not work with error I want to know how to recognize the fonts without the procedure(the installation of fonts) as CS3 version.
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    Thanks.
    But after the deletion of files, the problem did not solve.
    I deleted Adobefnt11.lst file in three folders as your advice.
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    C:\Users\user name\AppData\Local\Adobe\TypeSupport
    C:\Users\user name\AppData\Local\Adobe\TypeSupport\CMaps
    But after the deletion of files, the problem did not solve.
    I searched Photoshop CS4 manual of Adobe.com and found that it was written that it could access if the fonts were added in Program Files/Common Files/Adobe/Font folder. However it doesn't work in mine.
    Why it(errors and end of photoshop by force) happens? I don't know.
    My OS system is vista. Can't be the installation of fonts(Program Files/Common Files/Adobe/Font) used in vista?

  • Trying to download Adobe Illustrator CS3 and I'm getting a "The Installer Database is corrupt". What does this mean?

    Trying to download Adobe Illustrator CS3 and I get a "Installer Database Corrupt" message

    You can look here
    https://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html

  • The Installer Database is corrupt.

    Please contact Adobe Customer Service.  I did and the representative sent me here.
    Photoshop CS4 install on new computer.  I deactivated it on my old computer this morning before I re-downloaded from My Orders.
    Jim Puckett

    I cleaned All and rebooted.  I deleted downloaded ADBEPHSPCS4_LS1 files and I deleted the unzipped Adobe CS4 folder and files created by ADBEPHSPCS4_LS1 and started over with a fresh download.
    Still does not install.  Exact same issue remains.  Should I uninstall Adobe Premier Elements 10?  Should I uninstall Adobe Acrobat XI Standard?
    Jim Puckett

  • CS4, "The installation database is corrupt"

    Help!  Wanted to install this on my new PC. I had no problems originally installing it on my older PC.  I have disks...but can't get past disk #1.  i don't want to deactivate it from the old PC, if I can't get it back.
    I'm getting nowhere fast.  Any suggestions?  Thanks!
    Rosemary

    Problem solved.  Mine was a new machine and came with Adobe premiere elements 10 installed. I went into program/adobe/adobe elements 10 directory and found a caps.db file.  Renamed to xcap and wallah….cs 4 installed no problem.
    Thanks Jeff re the caps file, I did not see that conflict mentioned anywhere on corrupt install info.  The new machine bit me as I knew I didn’t have cs3 installed!
    Good luck Chasing Problems.  Odds maybe that you have an adobe preinstall on yours as well.  Simple fix once you know it.

  • Error message "The Installer Database is corrupt contact customer service."

    When I try to reinstall CS4 I get the above error message.I have not had an issue on previous re-installs.

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  • I'm trying to install CS three premiere Pro I get a message installer database corrupt please contact Debbie customer service if this problem continues

    Well trying to install CS three I get a message the installer database is corrupted please contact Adobe service if this problem continues

    CS3 forever if the installer database is corrupted then you will first want to install with a fresh copy of the installation files.  You can download a fresh copy of the CS3 installation files at Download CS3 products.

  • I have CS4 I am getting "installer database is corrupted contact Adobe support"

    For the second time I received "licensing for this product has quit working" for my CS4. After an hour and a half with tech support a month ago they finally sent me to a download link to download the full version of CS4 basic Photoshop.That worked!
    This time I downloaded ALL the Adobe speacial CS4&CS5 instuctions for license repair. I followed ALL of them in order to the letter. Using the terminal and entering "sudo python" dragging the repair tool into the terminal etc, etc. After all that I tried to launch CS4 only to be greeeted with "the installer database is corrupted, contact Adobe tech support".
    I was told there is no support for CS4 anymore. I was told there is no download link in the archives for downloading CS4. I do not beleive they deleted the link because you can still go back to 2007 for archive versions of FLASH PLAYER so how do I get them to provide me with the link to CS4? I want to upgrade to CS5 then CS6, but for now I stuck.

    I did all that and more from the 12 pages of printouts from the Adobe support site. None of it worked!
    What did work was I downloased the trial version of CS6 AND INSTALLED IT AND THE UPDATES. I opened the CS6 program then closed it. Then without deleting or uninstalling anything from CS4 I reinstalled my CS4 update for CS3. After entering both serial numbers and registering it I double clicked the CS4 icon and it opened up perfectly!
    I don't know what brought this about, but clearly installing the full version of CS6 repaired the "corrupted installer database issue". Why is it I can stumble on to this, but Agobe wont tell you?

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