Photoshop CS4 Extended Upgrade Problem

I tried to install CS4 Extended Upgrade, and when it asks what previous version I have, the only version that is listed is CS3 Extended. I have Photoshop CS. How do I go about upgrading?
I hope I purchased the proper version, as there is no mention of prerequisite versions on the outside of the package OR on the inside.
I asked Adobe support 3 days ago now and have yet to hear from them, so I thought I would ask on here. Thanks.

Nothing anyone here can help you with. Wrong serials/ installer packages having been sent out to people happens a lot, but only sales can manage such issues...
Mylenium

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