Photoshop CS4 extended upgrade problems.....Help!

I am using Photoshop CS3 (registered and activated) on my old computer.
I built a new computer and want to install CS4 extended on it. I purchased a Photoshop CS4 Extended update from Amazon for $342.99. During installation of CS4 on my new computer I entered the serial number. The next page that pops up is Upgrade Check that asks: 1) Select product that you already own: The only choice is Adobe Photoshop CS3 Extended and 2) it asks for the serial number. I am upgrading from Photoshop CS3, not the extended version, so it will not accept my serial number. Photoshop is installed on a trial basis right now.
I tried installing Photoshop CS3 on the new computer but that did not help and CS3 did not recognize the CS2 installation disk that I put in the CD drive to prove that I was allowed to install a CS3 uprade.
The new computer I am trying to install on is an Intel i7 920 processor on a Gigabyte GA-EX58-UD4P motherboard, with 12Gb RAMM, a Sapphire Toxic Radion HD 4870 graphics card, and running Windows XP pro 64 bit. I installed the operating system on the D drive. This computer is not setup to connect to the internet.
I am also trying to install Adobe CS2 Creative Suite (everything except Photoshop), but the CS2 installation does not recognize the Adobe CS1 disk 1 when I put it in the CD drive as requested.
This is all very frustrating considering how happy I have been with my Adobe software all the way back to Photoshp 5. I called the 800-833-6687 number and after playing phone tree for a while was informed that I was calling outside their hours (at noon on Sunday) even though the webpage I got the number from says they are available 7 days a week.
It was bad enough that after spending $195 to upgrade to Photoshop CS3, 3 weeks later Adobe announced Photoshop CS4.
Thanks in advance for any help,
Steve

You do like making things complicated don't you?
From your message I deduce that you purchased an upgrade that is not in the upgrade eligibility path from the version that you had.
It's not logical but then what is these days in Adobe marketing? The only solution seems to be to get back on the telephone.

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