Photoshop CS4 goes dark
Photoshop CS4 inexplicably goes dark when I am working on a file doing basic PS work after about 8-10 minutes. (Using lasso tool to delete areas, using pen tool to draw, etc.) No warning, it just goes dark and shuts down my whole system without a sound. Everything is up to date, Mac Pro, 2 x 3 GHz Quad-Core Intel Xeon, 4 GB 667 MHz, Mac OS X 10.6.2, the latest Photoshop patches. It takes at least 3 hard restarts to bring the system back. Could it be something to do with my Cinema display? Is the file too large for PS to handle on screen? I have spent hours/days on the phone with Adobe support over the past 6-8 months without success, so I thought I would try the forum. Anybody else having this problem?
A system generated report isn't going to help (because the system isn't having problems when generating the report :-). And Adobe really can't help much with your hardware.
Most likely there is a problem with a power supply, or something is simply overheating (again, Photoshop does tend to stress hardware).
They need to catch it in action and identify which component is bad.
The most likely problems are RAM, but video cards could be a problem, especially when driving a large display.
And I've seen similar problems with all kinds of different hardware (CPU, GPU, RAM, bad disk drives, bad power supplies, etc.).
Similar Messages
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What if the person in the photograph has medium brown eyes? How do I get the Red Eye Correction to stop always making the eyes a dark blue? Can't find out how to change the color cast. The software is Photoshop (CS4) for Mac.
It's in the Spot Healing pop-out, but I never use it. There is an option in Camera RAW, but prefer to use a Hue/Saturation layer. Select both pupils with the eliptical marquue tool > Open the H/S layer, and adjust hue, sat, and lightness if required.
or
Open the H/S layer with no selection in place, and use the RGB drop-down and select the Reds. Then adjust hue, sat, lightness. Invert the layer mask, and paint back in with a soft white brush. -
Black or dark skin for Photoshop CS4?
Anyone know if there is a good black or dark skin for Photoshop CS4? Perhaps one that looks like Lightroom? Is it possible?
ghost zero wrote:
Is it possible?
No. The UI is hard-coded...
Mylenium -
Mouse wheel only goes up? in Bridge (Photoshop CS4)
I'm experiencing a problem with Bridge (CS4) where the mouse wheel only scrolls upward. Trying to scroll down causes erratic behaviour. If you scroll in normal speed it always returns to the top. If you spin the mouse wheel down fast, Bridge will scroll down some then move back up a little. No problems in any other Adobe product such as Photoshop CS4.
Has anyone duplicated this behaviour?
Any solution?
NOTE: WACOM tablet mouse works correctly.
Regards,
DarvSame here. When using a Microsoft Wireless Laser Mouse 6000, I can only scroll up (or left in filmstrip view). Using a Logitech mouse scrolling works OK. I have been using the Microsoft Mouse for several years on Windows Vista x86 and the scrolling has been working OK in all applications including Bridge CS4 (and Photoshop CS4, Lightroom 2.6 and so on). It is only when using Bridgde CS4 on Windows 7 x64 that I have problems with the scrolling (again scrolling works OK in Photoshop CS4 x86, Photoshop CS4 x64, Lightroom 2.6 x64 and so on).
Update: I just checked and the scrolling actually works in the side panels. It is only the film strip and in the light table that scrolling is defective.
Seems to be some kind of bug in Bridge CS4 when running on 64-bit Windows? -
Unable to open or create files in photoshop CS4
Suddenly my Photoshop CS4 has stopped working. I can open the program, but are not able to either open files (jpg, psd, tif ++) or create new files. No error message, it just doesn't happen anything. The program doesn't stop working either, I can still browse all menues or try to open the file again, but nothing happens, it's just like the functions doesn't work. Sometimes I''m able to open a file, by browsing my computer and choose "open in photoshop cs4". Then the file opens in Photoshop, but I'm not able to do anything. No menues or actions are working. I'm running 64bit Windows 7 on a Lenovo T420s laptop.
I'm running photoshop version 11.0.2
I have tried to reset the preferences, tried to reinstall Photoshop, tried other versions (CS5) and even tried to reinstall my computer. Doesn't help, the program is still not working.
What can cause this?
System info:
Adobe Photoshop Version: 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch]) X64
Operating System: Windows NT
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 1
Logical processor count: 4
Processor speed: 2691 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVS 4200M/PCIe/SSE2
OpenGL Drawing: Disabled.
Video Card: Intel(R) HD Graphics 3000
Video Mode: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version: 8.15.10.2696
Built-in memory: 8074 MB
Free memory: 5657 MB
Memory available to Photoshop: 7111 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Serial number: 91198886449861002069
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\
Temporary file path: C:\Users\FREDRI~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 149,0G, 46,8G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
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AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
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AdobeOwl.dll Adobe Owl 2008/08/14-18:38:42 2.0.70 53.354161
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adobe_caps.dll Adobe CAPS 2,0,99,0 2.135373
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adobe_eula.dll Adobe EPIC EULA (64 Bit) 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:32:22) 53.352460
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cg.dll NVIDIA Cg Runtime 2.0.0015
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data_flow.dll AIF 1.0 53.352475
ExtendScript.dll ExtendScript 2008/07/17-13:28:24 53.351316 53.351316
FileInfo.dll Adobe XMP FileInfo 4.2.2 53.352624
FNP_Act_Installer.dll FLEXnet Publisher (64 bit) 11.6.0.1 build 60959
icucnv36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
icudt36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
image_flow.dll AIF 1.0 53.352475
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JP2KLib.dll JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
MPS.dll MPS 2008/07/07-10:33:04 53.350311 53.350311
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS4 CS4
Plugin.dll Adobe Photoshop CS4 CS4
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 1.0.0.73
PSArt.dll Adobe Photoshop CS4 CS4
PSViews.dll Adobe Photoshop CS4 CS4
registration.dll Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:32:22) 53.352460
SCCore.dll ScCore 2008/07/17-13:28:24 53.351316 53.351316
WRServices.dll WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
Installed plug-ins:
ADM 3.11x01
Accented Edges 11.0
Angled Strokes 11.0
Average 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
BMP 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Bas Relief 11.0
Camera Raw 5.7
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Cineon 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Color Halftone 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Colored Pencil 11.0
CompuServe GIF 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Conté Crayon 11.0
Craquelure 11.0
Crop and Straighten Photos 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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Crosshatch 11.0
Crystallize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Cutout 11.0
Dark Strokes 11.0
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Difference Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Diffuse Glow 11.0
Displace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Dry Brush 11.0
Extrude 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FastCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Fibers 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Film Grain 11.0
Filmstrip 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Filter Gallery 11.0
Fresco 11.0
Glass 11.0
Glowing Edges 11.0
Grain 11.0
Graphic Pen 11.0
HDRMergeUI 11.0
Halftone Pattern 11.0
IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Ink Outlines 11.0
Lens Blur 11.0
Lens Correction 11.0
Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lighting Effects 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch])
Liquify 11.0
MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mosaic Tiles 11.0
Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
NTSC Colors 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Neon Glow 11.0
Note Paper 11.0
Ocean Ripple 11.0
OpenEXR 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PCX 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PNG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Paint Daubs 11.0
Palette Knife 11.0
Patchwork 11.0
Paths to Illustrator 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Photocopy 11.0
Picture Package Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pinch 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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Plaster 11.0
Plastic Wrap 11.0
Pointillize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Polar Coordinates 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Portable Bit Map 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Poster Edges 11.0
Radial Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Radiance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Reticulation 11.0
Ripple 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0.2
Shear 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smart Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smudge Stick 11.0
Solarize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Spatter 11.0
Spherize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Sumi-e 11.0
Targa 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Texturizer 11.0
Tiles 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Torn Edges 11.0
Twirl 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Underpainting 11.0
Vanishing Point 11.0
WIA Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Water Paper 11.0
Watercolor 11.0
Wave 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wind 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wireless Bitmap 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ZigZag 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE
Flash:
Connections
Kuler
Installed TWAIN devices: NONEI am not sure why some computer mfgrs. are going to the dual video chip setup, but it does seem popular.
As you found out, the use of the Intel chip can be problematic. We see this a lot in the Adobe Premiere (video editing program) Forums, and it has become a real sore spot.
One of the major weaknesses is that while Intel makes great chips, they have historically had abysmal driver support. Some computer mfgrs. to re-write the Intel drivers, and that can help - but it can also hurt, depending on the regularity, that they issue new drivers. Even a simple OS update/hot-fix can render a video driver obsolete. That is one reason that ATI/AMD and nVidia issue drivers with such regularity (usually about 1/mo.).
Good luck, and wish that I had some "fix" for you. With some computers, users HAVE been able to disable the Intel graphics chip, but it does not sound like that will be the case with your computer. Have you looked at setting the video chip in the BIOS w/ SETUP?
Hunt -
Trouble with photoshop(cs4) manages colours
Hello there. I have callibrated my printer, and have callibrated my monitor monthly over the three months since I purchased my Color Munki. I have set up a printer profile that I want to use. I have CS4 and using a "two up view" for soft- proofing, the copy to be printed (on screen) was at first rather dull with a green cast and with blacks greyed off compared to the master copy and very difficult to match the master even closely. The prints were passable after a lot of fiddling but not as good as I had hoped even compared to prints I produced before I used my own printer- paper profile .. However recently the prints have got even worse. They are really, really dark when printed even though they dont look so on screen.They also still have the colour cast etc. I have been selecting "no color management' in the printer dialogue along with the printer- paper profile. I have had to resort to using "Printer manages colour" and a generic printer paper profile again as I used to do. I am getting far better prints with good colour matches this way so it would seem that there is nothing wrong with the printer. I have concluded that it must be a problem with the colour management in my CS4 Photoshop. I have an Epson Stylus photo 1410 printer, a Dell flat screen U2410 monitor and a nikon D90 camera. I feel so disappointed after forking out for the Color Munki etc hoping to get really top class prints. .I would really appreciate some advice.
You have to make sure you have configured everything to work together - i.e., to make the printer driver expect that Photoshop is going to do the color transform.
However, there were some posts last year implying people with Epson printers were seeing "double profiling" - meaning somehow two color transforms were being invoked, and they couldn't turn the behavior off. I think at least some people just broke down and bought new printers, as Epson apparently would not fix the drivers to work properly with Photoshop CS5.
I don't know whether yours might fall under the same issue, but you could double check with Epson.com and see if there have been any newer drivers released for your model.
-Noel -
I'm having a problem with colors in Photoshop CS4. When I open a photo in Photoshop, it alters the colors compared with other softwares for viewing photos (I'm talking about FastStone Image viewer, Windows Picture Viewer, Internet Browser like Opera).
For example, when I open a photo
( http://z.about.com/d/painting/1/5/O/...oryMixture.jpg )
the green and blue become much more darker, than in other softwares. In fact all colors become darker, but green and blue stand out the most (blue is almost mauve). It's a Photoshop thing (I just reseted all settings, and Lightroom does the same).
I shot the pictures with a Nikon d90 set on color space sRGB and Photoshop is set also on sRGB.
Does anyone know what is going on? This is very frustrating!!!
Thanks in advance!!!Notebook Sony VGN-NR160E - Photoshop is using the monitor Profile, you created using your Spyder3, to display images. The Other apps don't pay any attention to this profile. Thats the cause of the difference you are seeing.
So calibration has to be done correctly: You should be using a gamma of 2.2 - and make sure that the screen is clean and that there are no interfering factors. like strong light . Also make sure that in your PC's Monitors Control Panel - that your display is picking up the correct profile that you made. Make sure you name it at the end of the Spyder process, so that its identifiable in the displays drop down menu.
Its vaguely possible that the Spyder 3 device isn't set correctly, or is malfunctioning in some way. -
More on Photoshop CS4 and Epson print drivers
I just got my Epson Stylus Pro 7900 with the SpectroProofer option. One thing the SpectroProofer enables is bypassing everything to talk to the printer directly. I made up a sample target (based on Bill Atkinson's RGB 5x12 Hues Target) and printed/measured this with the SpectroProofer. I then took the output printed by the SpectroProofer and measured this manually with MeasureTool and my Eye-One Pro (Rev B ). The average/worst correlation was 1.00/2.02 Delta E 2000, good enough for me given two different instruments and the SpectroProofer patches are a tad narrow for the Eye-One.
I then printed the same target with Photoshop CS3 and No Color Management and this compares well with the SpectroProofer output (0.69/1.90). So I have confidence that CS3 is passing the data directly.
I then printed the target again with Photoshop CS4 and No Color Management, same driver settings and get a CS3/CS4 difference of 3.22/10.25. I repeated the CS4 readings and get 3.21/10.29.
The odd man out here is CS4. The differences between the CS3 and CS4 printouts (remember both with No Color Management) are clearly visible. GIven that the Epson 7900 drivers are brand spanking new, I'm not expecting architectural changes in the short term so I plan to stick with CS3 for profiling/printing.You may want to explore the solution given and explained by Eric Chan:
Eric Chan, "PS3 prints fine, PS4 prints too dark, same Mac" #12, 12 Dec 2008 6:07 am
Eric Chan - 6:07am Dec 12, 08 PST (#12 of 16) Edited: 12-Dec-2008 at 06:07am
Camera Raw Engineer
Essentially, with the newer Leopard APIs, the recommended approach is for a printer driver to register its printer profiles to the system (i.e., Leopard). That is, the driver needs to provide a default profile to Leopard so that Leopard can provide the appropriate color matching. The default profile provided usually is a function of the color mode (e.g., RGB color or black-and-white), media type, resolution, etc.
CS4 was updated to use the newer printing APIs (a requirement moving forward) and hence relies on the driver providing the correct default profile.
If the driver doesn't do this, then Leopard will provide its own default profile, which is obviously not the correct printing profile and will have the side effect of making prints appear too dark and possibly with a strong color cast.
(BTW, this is exactly what was going on with some Canon iPF printers recently with many users blaming Adobe for introducing printing bugs in CS4, when the real issue was the driver not correctly providing the default profile to Leopard. The issue was resolved a couple of days ago when Canon released an updated driver.)
The problem appears to be Leopard indeed, ironically because CS4 was
optimized for Leopard, while early versions are not.
The solution/workaround has worked for several users already, and it's certainly easy to implement. -
When I try to install Photoshop CS4 extended, machine locks up
Down loaded LION. Photoshop CS4 extended was working initially. Then experienced hiccup, my daughter was going to clean up my machine for me and deleted a bunch of files. Things were so screwed up I had to restore LION. In the process, CS4 got corrupted somehow. Tried to reinstall and whenever I do, the machine locks up and the dark screen of death appears. I've tried everything to get CS4 to work but to no avail. Sure would appreciate some suggestions, I really depend upon CS4 for my photographic work. Thanks
Since my last post (initial question/problem) I logged onto Adobe. Among their recommendations was to download Adobe CS5 cleaner; which I did. Still cannot even install Photoshop. As soon as I try, I get the dark screen of death which requires that I power down and restart. Any ideas?
-
Complaint: Animated GIF, Photoshop CS4
I am a freelance print designer. Needless to say that I have upgraded to the Design Standard Edition of the Creative Suite 4. Still, some customers ask me to do their web banners, too.
Fact 1:
There is an animation palette in Photoshop CS4 Standard.
Fact 2:
You can create animations with that palette.
Fact 3:
You can save the animation as an animated GIF.
Fact 4:
Opening the animated GIF, you only get the first frame, so you cannot edit the animation or content inside the GIF.
Fact 5:
I need to alter a few animated GIFs which I created several years ago using Photoshop CS2. Due to a harddrive crash, I don't have access to the original layered PSD files any more.
Fact 5:
Photoshop CS4, the most advanced image editing tool on the face of the earth, is absolutely useless at this point, and I have to find freeware or shareware to do the job. Finding and purchasing this sort of software is MY time, and that is MY money.
Whatever drove Adobe to cripple Photoshop CS4 Standard, whatever drove them to expel the simple "Open Animated GIF" feature from Photoshop CS4, it was the wrong decision.
This, Adobe, is a customer complaint. Take it serious. There is competition, and I hear a lot about GIMP these days.
Frustrated,
GeroI know this thread is getting on a bit now, but I do have the answers.
Quite simply, as far as I can tell, this cannot be done without Quicktime installed.
To open an animated gif in CS4 on a PC:
1. Go to File->Import->Video Frames to Layers
2. In the File Name box type “*” ( or you can type the name manually) The window will now show every type of file
3. Select your gif and you are done
To open animated gif in CS4 on a MAC:
1. Go to open, select your GIF, then in the bottom left corner of the open file dialogue box select Quicktime Movie as the format, then open your GIF.
2. You’ll need to open your animations window by going to window -> animation. This will bring up the time line.
3. If you want to have all of the frames broken up into layers, click the options in the animation window, and select “Flatten Frames into Layers”.
This will give you access to all the frames as layers and you can now edit the GIF as though it was a movie.
I hope this helps to ease somebody's frustration. -
Photoshop CS4 shuts down when trying to Print
Good day we installed a new network print driver and now Photoshop CS4 quits when you try to print with the following error
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/1/2009
Time: 3:18:08 PM
User: N/A
Computer: AMYS
Description:
Faulting application photoshop.exe, version 11.0.1.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x0001b1fa.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 31 2e 30 2e xe 11.0.
0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 31 2e 32 36 30 5.1.260
0040: 30 2e 35 35 31 32 20 61 0.5512 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 31 62 31 66 0001b1f
0058: 61 0d 0a a..
On some systems I can set the defualt printer to another printer and when I print I then select the printer I want to print too, wiht no issues but if the printer in question is the default printer then CS4 just crashes. The Printer is a Ricoh 3260C. The printer is a network printer connected to a print server. Users have Admin rights on the local PC. If anybody has any ideas on this problem I could use some help. I have removed and reinstalled driver a few times with no luck. Even tried going back to old driver as well still no luck. All other adobe products seem to work fine.
Thanks
Adam RaffThanks for the help John but the problem is not that simple. One of my users now has no printer loaded when he starts Photoshop. when he starts it it says please install print drivers. I have uninstalled photoshop with no luck. Since this printer is the primay printer for the Art department I need it to print to that printer. I am using a standard PCL5 driver which is from 2008. there are no newer drivers I have also found that if I change the orientation (portrait or landscape) of the print then it will also print fine. If anybody has any ideas please let me know
Thanks
Adam Raff -
Photoshop CS4 keeps crashing on startup
I've had CS4 on my iMac for at least 8 months or so now. All of a sudden it is crashing on startup. CS3 is also still on my machine and I tried to start up CS3 and it crashes. The seem to get through the whole loading process, the UI starts to display, and then they crash.
Also, I cannot uninstall either app. When I do Here is what goes into the event log:
2009-10-10 08:45:26.029 Setup[219] AuthorizationExecuteWithPrivileges failed with status: -60008
Don't know if this has something to do with the crash. Here is the crash report. Any help is much appreciated!
Date/Time: 2009-10-10 08:30:01.695 -0700
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Adobe Photoshop CS4
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Parent: WindowServer [53]
Version: 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
PID: 201
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000038
Thread 0 Crashed:
0 com.apple.CoreGraphics 0x903327dd CGGStateClipCopy + 9
1 com.apple.CoreGraphics 0x9033275a CGGStateCreateCopy + 59
2 com.apple.CoreGraphics 0x90332701 CGGStackSave + 125
3 com.apple.CoreGraphics 0x9033266e CGContextSaveGState + 66
4 com.apple.HIToolbox 0x92e7fa81 DrawCGImageFlipped + 59
5 com.apple.HIToolbox 0x92e7b7a8 HIWindowFrameView::DrawSelf(short, __HIShape const*, CGContext*) + 3312
6 com.apple.HIToolbox 0x92e2d027 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 87
7 com.apple.HIToolbox 0x92e2ce27 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 97
8 com.apple.HIToolbox 0x92fa3b68 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char) + 874
9 com.apple.HIToolbox 0x92fa44ed HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 601
10 com.apple.HIToolbox 0x92e2ca01 HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 75
11 com.apple.HIToolbox 0x92e2c93d HIView::Render(unsigned long, CGContext*) + 45
12 com.apple.HIToolbox 0x930b4a13 FlushWindowObject(WindowData*, void**, unsigned char) + 581
13 com.apple.HIToolbox 0x92e1e5e5 FlushAllBuffers(__CFRunLoopObserver*, CFRunLoopActivity, void*) + 167
14 com.apple.CoreFoundation 0x9082dce2 __CFRunLoopDoObservers + 342
15 com.apple.CoreFoundation 0x9082cb6a CFRunLoopRunSpecific + 289
16 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
17 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
18 com.apple.HIToolbox 0x92ef6ce0 GetNextEventMatchingMask + 100
19 com.apple.HIToolbox 0x92ef6ae0 WNEInternal + 160
20 com.apple.HIToolbox 0x92ef6a20 WaitNextEvent + 58
21 com.adobe.Photoshop 0x00061792 0x1000 + 395154
22 com.adobe.Photoshop 0x006717bf 0x1000 + 6752191
23 com.adobe.Photoshop 0x000634e6 0x1000 + 402662
24 com.adobe.Photoshop 0x00063d44 0x1000 + 404804
25 com.adobe.Photoshop 0x00063ed3 0x1000 + 405203
26 com.adobe.Photoshop 0x0006222f 0x1000 + 397871
27 com.adobe.Photoshop 0x002206aa 0x1000 + 2225834
28 com.adobe.Photoshop 0x00220736 0x1000 + 2225974
29 com.adobe.Photoshop 0x00003912 0x1000 + 10514
30 com.adobe.Photoshop 0x00003839 0x1000 + 10297
Thread 1:
0 libSystem.B.dylib 0x90029a5c wait4 + 12
1 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib 0x90024407 semaphore_wait_signal_trap + 7
1 com.adobe.amt.services 0x053e5552 AMTConditionLock::LockWhenCondition(int) + 46
2 com.adobe.amt.services 0x053e0995 AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
3 com.adobe.amt.services 0x053e55b0 AMTThread::Worker(void*) + 20
4 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 3:
0 libSystem.B.dylib 0x901101cf semaphore_timedwait_trap + 7
1 MultiProcessor Support 0x1c74beff 0x1c71c000 + 196351
2 ...ple.CoreServices.CarbonCore 0x90cb8d08 PrivateMPEntryPoint + 51
3 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 4:
0 libSystem.B.dylib 0x90024407 semaphore_wait_signal_trap + 7
1 ...ple.CoreServices.CarbonCore 0x90cb8eae MPWaitOnQueue + 198
2 AdobeACE 0x026c438d 0x2693000 + 201613
3 AdobeACE 0x026c3d85 0x2693000 + 200069
4 ...ple.CoreServices.CarbonCore 0x90cb8d08 PrivateMPEntryPoint + 51
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 5:
0 libSystem.B.dylib 0x900376a7 mach_wait_until + 7
1 com.adobe.PSAutomate 0x1eb80755 ScObjects::Thread::sleep(unsigned) + 143
2 com.adobe.PSAutomate 0x1eb807b5 ScObjects::Thread::wait(unsigned) + 23
3 com.adobe.PSAutomate 0x1eb71502 ScObjects::BridgeTalkThread::run() + 332
4 com.adobe.PSAutomate 0x1eb80a77 ScObjects::Thread::go(void*) + 239
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 6:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92ef6e1f GetNextEventMatchingMask + 419
5 com.apple.HIToolbox 0x92ef6ae0 WNEInternal + 160
6 com.apple.HIToolbox 0x92ef6a20 WaitNextEvent + 58
7 com.apple.HIToolbox 0x92f5f845 ModalDialog + 807
8 com.apple.HIToolbox 0x92f5f4a6 RunStandardAlert + 732
9 com.adobe.Photoshop 0x0007b5a8 0x1000 + 501160
10 com.adobe.Photoshop 0x0007b8ed 0x1000 + 501997
11 com.adobe.Photoshop 0x000dd4d5 0x1000 + 902357
12 com.adobe.Photoshop 0x000dd8d7 0x1000 + 903383
13 com.adobe.Photoshop 0x0021fe57 0x1000 + 2223703
14 libstdc++.6.dylib 0x90b43602 __gxx_personality_v0 + 1130
15 libstdc++.6.dylib 0x90b43640 std::set_terminate(void (*)()) + 0
16 libstdc++.6.dylib 0x90b43754 __cxa_rethrow + 0
17 AdobeLM_libFNP.dylib 0x1fb43225 0x1f905000 + 2351653
18 AdobeLM_libFNP.dylib 0x1f937621 TRR_Fixup + 180527
19 AdobeLM_libFNP.dylib 0x1f937a0d TRR_Fixup + 181531
20 AdobeLM_libFNP.dylib 0x1f949daa TRR_Fixup + 256184
21 libSystem.B.dylib 0x9000707d pthread_once + 33
22 AdobeLM_libFNP.dylib 0x1f938eb6 TRR_Fixup + 186820
23 AdobeLM_libFNP.dylib 0x1f949a7c TRR_Fixup + 255370
24 AdobeLM_libFNP.dylib 0x1f917819 TRR_Fixup + 49959
25 AdobeLM_libFNP.dylib 0x1facaae8 0x1f905000 + 1858280
26 AdobeLM_libFNP.dylib 0x1facafc1 0x1f905000 + 1859521
27 AdobeLM_libFNP.dylib 0x1fa29f75 0x1f905000 + 1199989
28 AdobeLM_libFNP.dylib 0x1fa2b737 0x1f905000 + 1206071
29 AdobeLM_libFNP.dylib 0x1fac1bae 0x1f905000 + 1821614
30 com.adobe.amtlib 0x03f545b2 AMT_IsFRU + 263824
31 com.adobe.amtlib 0x03f3b443 AMT_IsFRU + 161057
32 com.adobe.amtlib 0x03f27988 AMT_IsFRU + 80486
33 com.adobe.amtlib 0x03f2bc60 AMT_IsFRU + 97598
34 com.adobe.amtlib 0x03f2bce2 AMT_IsFRU + 97728
35 com.adobe.amtlib 0x03f16422 AMT_IsFRU + 9472
36 com.adobe.amtlib 0x03f16a8e AMT_IsFRU + 11116
37 com.adobe.amtlib 0x03f182a1 AMT_IsFRU + 17279
38 com.adobe.amtlib 0x03f1334b AMTObtainProductLicense + 83501
39 com.adobe.amtlib 0x03f09d85 AMTObtainProductLicense + 45159
40 com.adobe.amtlib 0x03f0a883 AMTObtainProductLicense + 47973
41 com.adobe.amtlib 0x03f0b509 AMTObtainProductLicense + 51179
42 com.adobe.amtlib 0x03f0b8b0 AMTObtainProductLicense + 52114
43 com.adobe.amtlib 0x03f0ba28 AMTObtainProductLicense + 52490
44 com.adobe.amtlib 0x03f936a4 AMT_IsFRU + 522114
45 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1f844fa0 ebx: 0x90332692 ecx: 0x1f844fa0 edx: 0x00000000
edi: 0x00000000 esi: 0x1f844fa0 ebp: 0xbfffe7b8 esp: 0xbfffe7b8
ss: 0x0000001f efl: 0x00010206 eip: 0x903327dd cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x19aefff com.adobe.Photoshop 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x20dffff AdobeXMP /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x20ee000 - 0x20f2fff com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x2205000 - 0x25dffff com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2693000 - 0x27aeworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942fd000 - 0x94317fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphic s.framework/Versions/A/Resources/libRIP.A.dylib
0x9431d000 - 0x94638fff com.apple.QuickTime 7.5.5 (990.7) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94a18000 - 0x94a35fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94be1000 - 0x94cb9fff edu.mit.Kerberos 5.5.26 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94fa6000 - 0x94faafff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x954aa000 - 0x954c0fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x954f0000 - 0x954fefff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x95506000 - 0x95518fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x95ebb000 - 0x95ebbfff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96432000 - 0x96509fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyli b
0x96524000 - 0x96525fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib
0x96527000 - 0x9652cfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96828000 - 0x9683cfff com.apple.AppleShareClient 1.5.4 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClient
0x96845000 - 0x96884fff com.apple.AppleShareClientCore 1.5.4 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x96d7d000 - 0x96d7ffff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x9aec5000 - 0x9aec5fff libmx.A.dylib /usr/lib/libmx.A.dylib
0xb0000000 - 0xb0006fff com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: WDC WD2500JS-40NGB2, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K05
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mASo I discovered the origins of my problem. But do not understand why it happens. I can power up my iMac and start Photoshop no problem. However, if I power up my Epson 3800 printer and then start Photoshop I get the crash. I then have to run Macaroni after I start up my Epson 3800 and it finds a permissions problem in some obscure tmp file that it fixes. Then Photoshop will start fine. I have had this printer for over a year now and the problem just started a couple days ago. Not sure what has changed.
-
Photoshop CS4 crashing - 'Kernel Invalid Address'?
Hi,
Can anybody help me ascertain why PS CS4 is always crashing? I'm running PS 11.0.2 on Yosemite, mid 2014 Macbook Pro, 16gb RAM, most recent crash log below.
As a possibly-helpful aside, I'm also having the same problem on a mid-2011 iMac, same software etc and always also showing '
EXC_BAD_ACCESS (SIGSEGV)... KERN_INVALID_ADDRESS at 0x000000000000014c.
I've cleaned both Macs with Onyx, Uninstalled and reinstalled and updated PS on both machines. The new Powerbook has no new memory installed, the older iMac does have 3rd party RAM installed, on which I've run AHT (says fine on both) and I'm in the process of swapping the Ram chips in the older machine around to double check for bad RAM.
So as it's happening on both computers, maybe it's a software problem? I have no idea...
If there's anything in the crash log below which indicates what's going on, I'd be very grateful for anyone's help.
Many thanks
Steve
Process: Adobe Photoshop CS4 [181]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS4 [181]
User ID: 501
Date/Time: 2015-02-17 10:32:10.023 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 5132E837-3842-3AFD-F073-DC5E1967093F
Sleep/Wake UUID: B8C06B04-7183-4B7F-AC56-C32CD338499C
Time Awake Since Boot: 15000 seconds
Time Since Wake: 290 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000014c
VM Regions Near 0x14c:
-->
__TEXT 0000000000001000-00000000019af000 [ 25.7M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x9aa90112 _platform_memmove$VARIANT$sse42 + 34
1 AdobeCoolType 0x031f2661 CTCleanup + 411445
2 AdobeCoolType 0x03148152 0x313d000 + 45394
3 AdobeCoolType 0x03148753 0x313d000 + 46931
4 AdobeCoolType 0x031483ec 0x313d000 + 46060
5 AdobeCoolType 0x0314d652 0x313d000 + 67154
6 AdobeCoolType 0x032174a1 CTCleanup + 562549
7 AdobeCoolType 0x03219d2f CTCleanup + 572931
8 AdobeCoolType 0x03219ee8 CTCleanup + 573372
9 AdobeCoolType 0x03219fa9 CTCleanup + 573565
10 AdobeCoolType 0x0316852c 0x313d000 + 177452
11 AdobeCoolType 0x0318ee99 CTCleanup + 3949
12 AdobeCoolType 0x031a1089 CTCleanup + 78173
13 AdobeCoolType 0x031a10f8 CTCleanup + 78284
14 AdobeCoolType 0x031ad77d CTCleanup + 129105
15 AdobeCoolType 0x0316e270 0x313d000 + 201328
16 AdobeCoolType 0x0332b77c 0x313d000 + 2025340
17 AdobeCoolType 0x03174322 0x313d000 + 226082
18 AdobeCoolType 0x031a39b4 CTCleanup + 88712
19 AdobeCoolType 0x0316e270 0x313d000 + 201328
20 AdobeCoolType 0x0332b973 0x313d000 + 2025843
21 AdobeCoolType 0x031746d9 0x313d000 + 227033
22 AdobeCoolType 0x0317e483 0x313d000 + 267395
23 com.adobe.Photoshop 0x00db5423 0x1000 + 14369827
24 com.adobe.Photoshop 0x00db548a 0x1000 + 14369930
25 com.adobe.Photoshop 0x00dbb115 0x1000 + 14393621
26 com.adobe.Photoshop 0x00dbb58f 0x1000 + 14394767
27 com.adobe.Photoshop 0x00fb0709 0x1000 + 16447241
28 com.adobe.Photoshop 0x00f11260 0x1000 + 15794784
29 com.adobe.Photoshop 0x00ea16c1 0x1000 + 15337153
30 com.adobe.Photoshop 0x00eaeac8 0x1000 + 15391432
31 com.adobe.Photoshop 0x00eaf74e 0x1000 + 15394638
32 com.adobe.Photoshop 0x00eb0c93 0x1000 + 15400083
33 com.adobe.Photoshop 0x00e1d8e8 0x1000 + 14797032
34 com.adobe.Photoshop 0x00e1dca2 0x1000 + 14797986
35 com.adobe.Photoshop 0x00df13a4 0x1000 + 14615460
36 com.adobe.Photoshop 0x008c57bf 0x1000 + 9193407
37 com.adobe.Photoshop 0x008c5c84 0x1000 + 9194628
38 com.adobe.Photoshop 0x008fef8d 0x1000 + 9428877
39 com.adobe.Photoshop 0x008ff517 0x1000 + 9430295
40 com.adobe.Photoshop 0x008ebb6d 0x1000 + 9349997
41 com.adobe.Photoshop 0x01323a9e AWS_CUI_SetFileName(long, adobe::aws::gen::String<unsigned short>&) + 660562
42 com.adobe.Photoshop 0x0007c9df 0x1000 + 506335
43 com.adobe.Photoshop 0x000671ad 0x1000 + 418221
44 com.adobe.Photoshop 0x0006348f 0x1000 + 402575
45 com.adobe.Photoshop 0x00063c44 0x1000 + 404548
46 com.adobe.Photoshop 0x00063dd3 0x1000 + 404947
47 com.adobe.Photoshop 0x0006212f 0x1000 + 397615
48 com.adobe.Photoshop 0x002205da 0x1000 + 2225626
49 com.adobe.Photoshop 0x00220666 0x1000 + 2225766
50 com.adobe.Photoshop 0x00003812 0x1000 + 10258
51 com.adobe.Photoshop 0x00003739 0x1000 + 10041
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a4348ce kevent64 + 10
1 libdispatch.dylib 0x92e3f73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x92e3f3a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0990c552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09907995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x0990c5b0 AMTThread::Worker(void*) + 20
6 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9a42da22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x91fe216c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x280dbeff 0x280ac000 + 196351
3 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9a42da22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x91fe216c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x280dbeff 0x280ac000 + 196351
3 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9a42da22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x91fe216c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x280dbeff 0x280ac000 + 196351
3 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a42daee mach_wait_until + 10
1 libsystem_c.dylib 0x92b8ed48 nanosleep + 360
2 com.adobe.PSAutomate 0x2b7dd1b1 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2b7dd211 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x2b7cddc6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x2b7dd4d3 ScObjects::Thread::go(void*) + 239
6 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2ce931b1 0x2ccf2000 + 1708465
7 com.adobe.CameraRaw 0x2ce92b77 0x2ccf2000 + 1706871
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2ce931b1 0x2ccf2000 + 1708465
7 com.adobe.CameraRaw 0x2ce92b77 0x2ccf2000 + 1706871
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2ce931b1 0x2ccf2000 + 1708465
7 com.adobe.CameraRaw 0x2ce92b77 0x2ccf2000 + 1706871
8 com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x2cd324b9 0x2ccf2000 + 263353
4 com.adobe.CameraRaw 0x2cfb797c EntryFM + 730746
5 com.adobe.CameraRaw 0x2cdc390d 0x2ccf2000 + 858381
6 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 com.adobe.CameraRaw 0x2cd324b9 0x2ccf2000 + 263353
4 com.adobe.CameraRaw 0x2d2100d3 0x2ccf2000 + 5365971
5 com.adobe.CameraRaw 0x2cdc390d 0x2ccf2000 + 858381
6 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c876f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a433e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a3c82b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a3c5e2e start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x9a433e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a3c82b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a3c5e2e start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x9a433e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a3c82b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a3c5e2e start_wqthread + 30
Thread 22:
0 libsystem_kernel.dylib 0x9a433512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a3c8abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a3c8ce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x920162f6 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x92015e55 TSWaitOnSemaphoreCommon + 499
5 com.apple.CoreServices.CarbonCore 0x92016050 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x91fc06ce AsyncFileThread(void*) + 286
7 libsystem_pthread.dylib 0x9a3c7e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9a3c7d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9a3c5e52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x0314d5c3 ecx: 0x00000003 edx: 0x0000000c
edi: 0xbfff3410 esi: 0x0000014c ebp: 0xbfff3228 esp: 0xbfff3220
ss: 0x00000023 efl: 0x00010206 eip: 0x9aa90112 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000014c
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop (11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] - 11.0.2) <40DBAC70-2688-44B1-A8CE-142BF8A18887> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2085fff org.twain.dsm (1.9.5 - 1.9.5) <F053497F-75DE-3BB9-BFFD-3C042E070208> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208c000 - 0x246601f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
0x251a000 - 0x2714fcf +AdobeOwl (1) <4CCA2C7B-4896-4DDA-A14B-725FB0C202B5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x278f000 - 0x289cfff +AdobeACE (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x28ba000 - 0x2c84fef +AdobeMPS (1) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x2d13000 - 0x2d73fc7 +AdobeXMP (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2d82000 - 0x307dfff +AdobeAGM (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x313d000 - 0x33d0fe7 +AdobeCoolType (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3454000 - 0x346dfff +AdobeBIB (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x3477000 - 0x3498ff7 +AdobeBIBUtils (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x34a5000 - 0x34c0ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetti ngs
0x34da000 - 0x34feff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x3511000 - 0x359e2cb +libicucnv.dylib.36.0 (36) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib .36.0
0x35cb000 - 0x35e680f +libicudata.dylib.36.0 (36) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36. 0
0x35e9000 - 0x379fff4 +com.adobe.amtlib (amtlib 2.0.1.10077 - 2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x37d6000 - 0x3866fc3 +WRServices (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x39e8000 - 0x39ecffc +com.adobe.AdobeCrashReporter (2.5 - 3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
0x39f2000 - 0x3a0efd7 +com.adobe.LogTransport (1.0 - 1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x3a19000 - 0x3aeefdd +FileInfo (0) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x3b1f000 - 0x3b76fff +aif_core (0) <B4DCB439-E1EE-ABE3-BD12-2C42E980366B> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x3b8e000 - 0x3babffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x3bd7000 - 0x3c50fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x3cb6000 - 0x3cc6fff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x3cdb000 - 0x3e9affe +aif_ogl (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x3f4b000 - 0x4449fc3 +AdobeOwlCanvas (1) <FCB2D1A3-1F6E-4182-8E2C-D0B23572D285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4592000 - 0x4664fe7 +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCor e
0x4718000 - 0x477afe7 +com.adobe.PlugPlug (1.0.0.73 - 1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x47db000 - 0x4822fc7 +com.adobe.adobe_caps (adobe_caps 2.0.99.0 - 2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x4832000 - 0x484ffff com.apple.vmutils (4.2.1 - 108) <3D46D30B-685B-3C60-A92C-C3952CE79598> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x4d9c000 - 0x4d9efff com.apple.textencoding.unicode (2.7 - 2.7) <AC2A18A5-C241-3A92-82D2-E68452E26C1F> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x98ec000 - 0x998dfc3 +com.adobe.amt.services (AMTServices 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) <31E82904-C3C2-424E-A1AE-A5EFADBB19B8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x9b5e000 - 0x9b60ffa +Adobe Unit Types (a2.0.0 - 2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
0x9b64000 - 0x9b87ff7 +CSI-Launcher.dylib (1) /Library/Application Support/Adobe/*/CSI-Launcher.dylib
0xac2c000 - 0xac6effb com.apple.CloudDocs (1.0 - 280.6) <5C3C95B5-C470-3C3C-969D-008A045F5284> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
0x1c18b000 - 0x1c18bffb +cl_kernels (???) <07DB7273-973F-4A50-9062-92D15ED022BB> cl_kernels
0x1c199000 - 0x1c199ff9 +cl_kernels (???) <DD558236-93AD-4E37-83AA-BEAD918335C6> cl_kernels
0x1c19b000 - 0x1c286ff7 unorm8_bgra.dylib (2.4.5) <A9015D26-FCF1-3BCD-A052-54912C2ED206> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x1c385000 - 0x1c389ff3 libFontRegistryUI.dylib (134) <930E414C-F621-3EE5-8D2F-4C595BDEB2B4> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1c3ae000 - 0x1c3bdfff libSimplifiedChineseConverter.dylib (64) <68D79299-8F39-3AD1-8BCA-0A614F679DDA> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1c3c1000 - 0x1c3d3fff libTraditionalChineseConverter.dylib (64) <17B4AEB7-F556-3E48-84DE-F6E4BEC9BAFA> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1c3d7000 - 0x1c3d8ffb ATSHI.dylib (375) <43D88214-DA8A-3ECA-906F-AC704FD0441E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1c3e5000 - 0x1c3f2ff7 +com.adobe.asneu.framework (asneu version 1.6.2f01 - 1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x25af0000 - 0x25af8ff7 com.apple.AppleGVAHW.component (1.2 - 1) <34692F20-A16D-3152-9F4C-1E98A6060C48> /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW
0x26e7d000 - 0x26e81ff7 com.apple.AppleMPEG2Codec (1.0.2 - 220.1) <3B9D5E31-955C-3AAF-837A-D168F90A2176> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x27c75000 - 0x27c75ff0 +cl_kernels (???) <CFCCB8C8-BBD3-4E52-8F9D-EA308BE3ADB9> cl_kernels
0x27d98000 - 0x27dc9fe3 +com.adobe.amt.registration (AMTRegistration 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/registration.framework/Versions/a/registration
0x28066000 - 0x28071fff +Enable Async IO (???) <FD91E79F-C4AA-4EBC-AF6D-3E154F14878F> /Applications/Adobe Photoshop CS4/*/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
0x28076000 - 0x2808402f +FastCore (???) <F12878B7-BEE9-40CA-9F05-65CD0F5688E2> /Applications/Adobe Photoshop CS4/*/FastCore.plugin/Contents/MacOS/FastCore
0x2808a000 - 0x28095ffb +PPCCore (???) <ED521EB7-681D-45AA-9AE3-6BF4663E4BD3> /Applications/Adobe Photoshop CS4/*/PPCCore.plugin/Contents/MacOS/PPCCore
0x2809b000 - 0x280a6ffe +AltiVecCore (???) <A967AE2A-F2AE-4E12-A7B6-68B981CBD906> /Applications/Adobe Photoshop CS4/*/AltiVecCore.plugin/Contents/MacOS/AltiVecCore
0x280ac000 - 0x280f3ff7 +MultiProcessor Support (???) <001A163B-5314-4613-A23A-F35B63065FD0> /Applications/Adobe Photoshop CS4/*/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x28400000 - 0x28465fe3 +MMXCore (???) <E206C8DC-AEA8-49DF-8FBC-8B447E3A59A1> /Applications/Adobe Photoshop CS4/*/MMXCore.plugin/Contents/MacOS/MMXCore
0x29000000 - 0x29522ff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (10.2.46 - 10.0.2) <4CA4C4DE-980B-3641-BCFE-9B4455035478> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
0x296d7000 - 0x29829fc7 +com.adobe.coretech.adm (3.10x16 - 3.1) /Applications/Adobe Photoshop CS4/*/AdobeADM.bundle/Contents/MacOS/AdobeADM
0x2a108000 - 0x2a13aff7 com.apple.AppleIntermediateCodec (2.0.2 - 6305.11) <29802E54-A127-3224-BBAB-8002477C4593> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x2a14a000 - 0x2a14affb +cl_kernels (???) <07DB7273-973F-4A50-9062-92D15ED022BB> cl_kernels
0x2a157000 - 0x2a20fff7 ColorSyncDeprecated.dylib (442) <EC2A4ACE-5AC2-3BAD-862D-9640B241A098> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x2a40b000 - 0x2a426ff3 com.apple.applepixletvideo (1.2.31 - 1.2d31) <575EB52C-4270-3D4A-B9CB-ACC5872EDC9A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x2b6a5000 - 0x2b901fdf +com.adobe.PSAutomate (11.0.1 - 11.0.1) /Applications/Adobe Photoshop CS4/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
0x2bb95000 - 0x2bc63fff +AdobeExtendScript (3.7) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendS cript
0x2bcda000 - 0x2bd7bfd7 +AdobeScCore (3.7) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2c262000 - 0x2c2beff2 +AdobeUpdater (1) <064CFAA4-1CAF-46E3-BEBF-04948641C927> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeUpdater.framework/Versions/a/AdobeUpdater
0x2c746000 - 0x2cbc8fe3 +AdobeLM_libFNP.dylib (1) <02E9AC76-9CC6-4974-AF05-48E737C2CC20> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/a/AdobeLM_libFNP.dylib
0x2ccf2000 - 0x2d3d0feb +com.adobe.CameraRaw (5.0 - 5.0.0f178) /Library/Application Support/Adobe/*/Camera Raw.plugin/Contents/MacOS/Camera Raw
0x2d715000 - 0x2d815fcf +com.adobe.versioncue (4.0.0.344) /Library/Application Support/Adobe/*/VersionCue.framework/VersionCue
0x2d95a000 - 0x2d9c8fd7 + (???)
0x311ef000 - 0x31228ff7 com.apple.QuickTimeFireWireDV.component (7.7.3 - 2890) <13B38C0C-7FF1-3F7B-9A5C-211638F2C460> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x31415000 - 0x314f4fc7 com.apple.AppleProResDecoder (3.0.5 - 6806.41) <28E1497B-A240-3C1F-97C1-1EADAE338020> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x33bf3000 - 0x33bf3fff libThaiConverter.dylib (64) <72C41254-6AC2-3CF4-B3AF-388FBA654656> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0x35368000 - 0x353d5fff com.apple.AppleVAH264HW.component (3.0 - 3.0) <A075F7EC-1D36-37CC-8CEF-1E446A9AF2F0> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x35498000 - 0x355ccfff com.apple.AppleGVAFramework (8.2.10 - 8.2.10) <1CAFF938-84B6-35CD-9805-C0D7B6056210> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/A/AppleGVA
0x357aa000 - 0x357abfff libGreekConverter.dylib (64) <F2A7DA32-C94C-357E-8996-E335CAD7D8A9> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0x35873000 - 0x35874fff libCyrillicConverter.dylib (64) <DC85D688-7944-3C5B-812C-5157403D4237> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x40000000 - 0x400ae030 +AdobeJP2K (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x8fe43000 - 0x8fe76e03 dyld (353.2.1) <06B1254D-9BB9-327C-BA15-8F18FFF97586> /usr/lib/dyld
0x90008000 - 0x9005efff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x9005f000 - 0x90065ff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x90066000 - 0x900a0ff7 com.apple.DebugSymbols (115 - 115) <D01FFA10-1734-31C5-B5A1-9CB61463FC15> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x900a1000 - 0x900b2fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x9010d000 - 0x90133ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x90134000 - 0x9015dfff libRIP.A.dylib (775.16) <5587B04F-D31C-3F70-961F-0F6282E8FB29> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x902c8000 - 0x902cbfff libextension.dylib (55.1) <E0A4ADBE-596E-3363-8780-51D8AE39B755> /usr/lib/libextension.dylib
0x902cd000 - 0x906a5ff7 com.apple.HIToolbox (2.1.1 - 757.3) <642A3B29-036D-3A87-AC81-935843AB6A32> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x906a6000 - 0x906b4ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x906b5000 - 0x906c1ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x906c2000 - 0x90726ff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x90727000 - 0x90740fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x90741000 - 0x90748fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <5D268178-3812-3777-92A6-D7D3395405B8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90749000 - 0x90751ff7 libCGCMS.A.dylib (775.16) <8464ED9C-1365-3E92-BCD4-FEAD13EA9836> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x90800000 - 0x90932ffb com.apple.UIFoundation (1.0 - 1) <00A59CFF-A217-3998-B22E-6E452278A302> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x90933000 - 0x90933fff com.apple.Cocoa (6.8 - 21) <6AThanks for your help Rob - I really appreciate any help with this as it's seriously affecting my ability to do my job.
So my Etrecheck is below - this is from my iMac, which if anything is the more problematic one. I've tried it in Safe Boot mode and it still crashed in PS. I do have Trusteer Rapport (3rd party 'man in browser' malware app) installed, as recommended by my bank, but have disabled it.
Could it be my pen tablet? I've updated to Wacom's latest driver but it's a pretty old model.
Cheers
Steve
Problem description:
Repeated crashes on iMac when using Photoshop CS4 11.0.2 on Yosemite, mid 2014 Macbook Pro, 16gb RAM. This has always happened a bit but seems to have got much worse after upgrading to Yosemite, though this may be coincidental.
As a possibly-helpful aside, I'm also having the same problem on a mid-2011 iMac, same software etc and always also showing
EXC_BAD_ACCESS (SIGSEGV)... KERN_INVALID_ADDRESS at 0x000000000000014c.
I've cleaned both Macs with Onyx, Uninstalled and reinstalled and updated PS on both machines. It still does it in Safe Boot Mode. I did have Trusteer Rapport, (a 3rd part ‘man-in-the-browser malware app’) turned on on both machines at first but I’ve disabled that and it’s still crashing PS. The new Powerbook has no new memory installed, the older iMac does have 3rd party RAM installed, on which I've run AHT (says fine on both) and I'm in the process of swapping the Ram chips in the older machine around to double check for bad RAM.
EtreCheck version: 2.1.8 (121)
Report generated 18 February 2015 09:45:00 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:12:25
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (392.70 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Hewlett-Packard HP LaserJet P1005
Wacom Co.,Ltd. CTE-450
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
WD My Passport 071D 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted> : 32 KB
My Passport Studio (disk1s3) /Volumes/My Passport Studio : 499.94 GB (114.14 GB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.3.6 - SDK 10.9) [Click for support]
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Trusteer Endpoint Protection [Click for support]
PenTablet [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 606.65 GB
Destinations:
My Passport Studio [Local]
Total size: 499.94 GB
Total number of backups: 34
Oldest backup: 2014-12-28 11:53:25 +0000
Last backup: 2015-02-18 08:54:17 +0000
Size of backup disk: Too small
Backup size 499.94 GB < (Disk used 606.65 GB X 3)
Top Processes by CPU: ℹ️
100% kextcache
5% Adobe Photoshop CS4
5% HP_LaserJet_P1005
4% WindowServer
4% mds
Top Processes by Memory: ℹ️
1.01 GB Adobe Photoshop CS4
404 MB firefox
223 MB Finder
198 MB kextcache
155 MB WindowServer
Virtual Memory Information: ℹ️
1.20 GB Free RAM
3.77 GB Active RAM
2.50 GB Inactive RAM
1.12 GB Wired RAM
1.95 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 09:35:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-093509_[redacted].crash
Feb 18, 2015, 09:31:54 AM /Library/Logs/DiagnosticReports/PenTabletDriver_2015-02-18-093154_[redacted].cr ash
Feb 18, 2015, 09:30:57 AM Self test - passed
Feb 18, 2015, 09:29:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-092933_[redacted].crash
Feb 18, 2015, 09:20:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-18-092024_[reda cted].crash
Feb 18, 2015, 09:10:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-091025_[redacted].crash
Feb 17, 2015, 01:59:24 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-17-135924_[redacted].cpu_resource.diag [Click for details]
Feb 17, 2015, 12:02:40 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2015-02-17-120240_[redacted].cr ash -
Photoshop CS4 and Grab crashing saving images
I did an upgrade from 10.5.8 to 10.6 and I am having issues with what seems to be image files. When I save a screenshot from Grab to a .tiff it crashes 90% of the time. Saving in Photshop a JPEG also crashes photoshop cs4. Anyone have any ideas? Ive included some logs below..
8/30/09 3:48:59 AM [0x0-0x106106].com.apple.Grab[1611] Grab(1611,0x7fff70d57be0) malloc: * error for object 0x114b07c90: pointer being freed was not allocated
8/30/09 3:48:59 AM Grab[1611] Grab(1611,0x7fff70d57be0) malloc: * error for object 0x114b07c90: pointer being freed was not allocated
* set a breakpoint in mallocerrorbreak to debug
8/30/09 3:48:59 AM [0x0-0x106106].com.apple.Grab[1611] * set a breakpoint in mallocerrorbreak to debug
8/30/09 3:49:06 AM com.apple.launchd.peruser.501[179] ([0x0-0x106106].com.apple.Grab[1611]) Job appears to have crashed: Abort trap
Full crash report at http://pastebin.com/f2b3da603
Then for Photoshop CS4
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x49085e0: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x4908760: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x49087a0: Non-aligned pointer being freed (2)
8/29/09 3:06:12 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:23 PM Adobe Photoshop CS4[827] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
8/29/09 3:06:25 PM [0x0-0x73073].com.adobe.Photoshop[827] Adobe Photoshop CS4(827,0xa0139500) malloc: * error for object 0x493c2e0: Non-aligned pointer being freed (2)
8/29/09 3:06:25 PM [0x0-0x73073].com.adobe.Photoshop[827] * set a breakpoint in mallocerrorbreak to debug
8/29/09 3:08:23 PM com.apple.launchd.peruser.501[179] ([0x0-0x73073].com.adobe.Photoshop[827]) Job appears to have crashed: Bus error
Full crash report at http://pastebin.com/f6a4ac2a8I too was having the same problem with Web Premium CS3. Working with my previously created animated GIF files, or certain JPGs were causing either Ps to crash or even Safari to crash when I was trying to attach those same files and send them to clients via email. I got frustrated and am reinstalling the OS from scratch. I have a solid backup and thought this might clear up things (not to mention make me feel better cause I am cleaning house at the same time). Just now going through the forums to find others are having the same issues. If this does not fix the problem, I shall be back for more assistance. As a graphic/web designer, working in graphic files is my life (bread & butter).
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Photoshop CS4 Setup.exe gets Setup Error on Windows 8.1
First: I've paid for Photoshop and upgrades for many years. However, when time came to upgrade from CS4 to CS6 last year, Adobe had shut that avenue off, and didn't want my money.
I now have a new computer, and need to re-install Photoshop CS4. I followed the CS4 download instructions in this forum (because Adobe has also removed those instructions -- even though they sold the CS4 upgrade as a download!)
When I run the Setup.exe file, three things happen right away:
1) It says "Checking System Profile"
2) It says "Setup Error -- Setup hs encountered an error and cannot continue. Contact Adobe Customer Support for assistance."
3) It pops up a dialog and asks for a serial number.
This happens even when I Run As Administrator.
Trying to contact Adobe Customer Support just re-directs me to these forums.
Help!The problem is not with activation, because the Setup Error happens before I enter any serial number.
I am downloading from Adobe, using the download suggestions found in another thread.
I have the discs for CS2, but not CS4, as CS4 was bought as a downloadable upgrade.
It turns out that, if I ignore the setup error and dismiss that dialog, and enter my serial number (and that of the previous version, because it's an upgrade,) it goes ahead and installs, so the "error must quit" is apparently not quite accurate.
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