Photoshop CS4 - Help NOT working
If I select Photoshop Help, from the Help pull down menu in Photoshop CS4 I just get the error "HTTP 404 Not Found". Is there a solution to this, I didn't have this problem with CS3?
I definitely say that this is not fixed nor resolved. Two computers running Vista (one is Business 32, the other is Ultimate 64) both have this issue.
Dreamweaver CS4 - not working
Bridge CS4 - not working
Flash CS4 - works correctly
Contribute CS4 - not working
Fireworks CS4 - not working
Photoshop CS4 - not working
After Effects CS4 - works correctly
Premiere Pro CS4 - not working
Encore CS4 - (still need to check)
InDesign CS4 - not working
Illustrator CS4 - not working
Soundbooth CS4 - not working
What I'm most curious about is the JavaScript code in the "white page" with the AH_ION=true pages, especially the comment on line 2 here that seems to indicate that I should have some setting in my preferences that should tell the browser to go to the correct help page or not. If that's true, where do I set that and WHY should I need to?
if (document.location.href.indexOf("AH_ION=true") > 0) {
// check the user help preference cookie "ah_userpref"
// if its set to "wh_page", redirect to the help system
if (document.cookie.indexOf("ah_userpref=wh_page") > 0 ){
redirectUrl = "index.html";
// otherwise ,redirect to the community help and support page
}else{
var loc = getLangName();
redirectUrl = "http://www.adobe.com/go/lr_Dreamweaver_community_en";
if (loc == "en_US") {
var id = getSamcapId();
if (id.length > 0) {
redirectUrl = redirectUrl + "?trackingid=" + id;
var pageTracker = _gat._getTracker("UA-2987543-3");
pageTracker._trackPageview();
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Ok heres the story, ive been using my copy for about 8 months straight without any problems, yesterday I start up photoshop as I do every day and BLAM, it tells me the serial Ive been using is no longer valid.
When i try to re enter the serial it gives me a big fat red cross.
The weird thing is that the 32bit version seems to work just fine.
I already tried re installing the program, used the CS4 cleaning utility and whatnot, but still the same problem, 64 bit asks for serial, 32bit works, I have 8 gigs of ram in my rig and hate to let it all go to waste by using the 32 bit, so if anyone has any clue about my problem, please share.
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Mylenium -
Hi, I'm using Flash CS4. After updating my flashplayer, it no longer works with IE8. Therefor I recently
tried Opera.
When working with AS3 I did what I always do to access context-sensitive help. I placed the cursor in a
blue word and hit the F1 key. This normally takes me where I want, but this time it didn't. First I was
asked if I wanted to make Opera my default browser. I clicked no. Then Opera opened up and I could
see the help home page.
Now, this got me frustrated as I still have IE8 as my default browser. Why did Flash suddenly want to
open the help files in Opera? I guess that would have been fine, though, had the correct page opened. I
wanted to see info about my blue AS-word, not the help home page.
I then uninstalled Opera as it clearly was unable to show me context-sensitive help. I then tried again.
Now nothing happened. I tried selecting Flash Help from the help menu (which would normally take me
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I also have Firefox installed. Something similar have happened to people when they installed Firefox.
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I have located my local copy of the help files and I'm able to access the AS3 index.html file and start
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are anything helpfyl in the preferences, but I found nothing at all.
Why does not Flash ignore which other browsers I have installed and just open help in my default
browser?
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Photoshop CS4 tryout - not working
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Os = Windows ( windows xp )
Bits = 8 bits / Channel
I didn't Understand your this question
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System Info :-
Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 1
Processor speed: 1394 MHz
Video Card: Intel(R) 82845G Graphics Controller
Video Mode: 1152 x 864 x 4294967296 colors
Video Card Driver: ialmrnt5.dll
Driver Version: 6.13.01.3264
Built-in memory: 2046 MB
Free memory: 1497 MB
Memory available to Photoshop: 1586 MB
Memory used by Photoshop: 70 %
Image cache levels: 4
Serial number: 92628791954238016438
Application folder: D:\CS4\Photoshop CS4\
Temporary file path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 39.1G, 32.0G free
Primary Plug-ins folder: D:\CS4\Photoshop CS4\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2008/08/27-18:10:41 53.355610 53.355610
AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
AdobeLM.dll AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AdobeLM_libFNP.dll FLEXnet Publisher (32 bit) 11.5.0.1 build 57427
AdobeOwl.dll Adobe Owl 2008/08/14-18:38:42 2.0.70 53.354161
AdobeOwlCanvas.dll Adobe Owl Canvas 2.0.70 53.354161
AdobePDFL.dll PDFL 2008/08/20-20:15:08 53.204060 53.204060
AdobeUpdater.dll Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
AdobeXMP.dll Adobe XMP Core 4.2.2 53.352624
AdobeXMPFiles.dll Adobe XMP Files 4.2.2 53.352624
AdobeXMPScript.dll Adobe XMP Script 4.2.2 53.352624
adobe_caps.dll Adobe CAPS 2,0,99,0 2.135373
AFlamingo.dll AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM.dll AGM 2008/08/27-18:10:41 53.355610 53.355610
ahclient.dll AdobeHelp Dynamic Link Library 1, 3, 12, 0
aif_core.dll AIF 1.0 53.352475
aif_ogl.dll AIF 1.0 53.352475
amtlib.dll AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
amtservices.dll AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
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asneu.dll AsnEndUser Dynamic Link Library 1, 6, 0, 8
ATL80.dll Microsoft® Visual Studio® 2005 8.00.50727.762
authplay.dll
AXE8SharedExpat.dll AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore.dll AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
Bib.dll BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils.dll BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
cg.dll NVIDIA Cg Runtime 2.0.0015
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msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.762
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.762
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
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ADM 3.11x01
Accented Edges 11.0
Angled Strokes 11.0
Bas Relief 11.0
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Colored Pencil 11.0
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Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0
Smudge Stick 11.0
Spatter 11.0
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Sumi-e 11.0
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Texturizer 11.0
Torn Edges 11.0
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Vanishing Point 11.0
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Water Paper 11.0
Watercolor 11.0
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Flash: 0
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Adobe Photoshop CS4 has Stopped Working on Windows 7
Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advanceThe first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
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Photoshop 7 DOES NOT WORK with Leopard ( OS 10.5 )
If you are not prepared to upgrade your Photoshop 7, DO NOT UPGRADE TO LEOPARD.
Photoshop 7 and OS 10.5.x (Leopard) are not compatible. When Adobe released Photoshop 7 in 2001 as a Universal Binary for OS9 and OSX they had no idea that Apple would be switching to an Intel chip in 2006. As the release of Leopard is also the end of the Classic environment, this may be the reason Photoshop 7 does not work in Leopard.
As of the release of CS4, Photoshop 7 can no longer be used as a path to upgrade Photoshop. A full version has to be bought now. But Photoshop CS or later can still be used as an upgrade to Photoshop CS4.
It is recommended that Photoshop 7 owners still looking to save money on upgrades stay away from eBay, as, unfortunately, much of the software listed is pirated or misrepresented and you will still not be able to upgrade to CS4.
[topic updated by Forum Host]There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
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Adobe Photoshop CS5 is not working with Lion.
Adobe Photoshop CS5 is not working with Lion. It is totally non responsive to a point where i cannot work. all other CS5 programs seem to be running well so far. any advice? if no, then how do i revert back to Snow leopard?
I had real problems with all Adobe apps - it said I needed to install a version of Jave Runtime, but kept saying that I wasn't connected to the internet to complete the action. This was not the case - I was connected to the internet.
I followed this link : http://support.apple.com/kb/DL1421 to install a version of Java and all Adobe apps fire up now. Haven't done much testing within the apps, but at least I'm further ahead than I was.
So thanks to the message boards for helping me out.
Reg -
"Adobe Photoshop CS4 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name :APPCRASH
Application Name :Photoshop.exe
Application Version :11.0.0.0
Application Timestamp :48d3882e
Fault Module Name :KERNELBASE.dll
Fault Module Version :6.1.7601.17651
Fault Module Timestamp :4e211319
Exception Code :c00000fd
Exception Offset :0000e49d
OS Version: :6.1.7601.2.1.0.768.3
Locale ID: :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium -
Photoshop CS4 will not refresh or update view
Hello,
My Photoshop CS4 will not update / refresh the viewport after any change to the layers or settings. The view will only refresh if the view is changed, such as the hand or zoom tool. This makes Photoshop nearly usesless. Did some looking around the net and have seen a few responses to situations similar to this but none of them are regarding a Mac. This is my work computer so you can understand my frustration.
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
Memory: 6 GB
NVIDIA GeForce GT 120:
Chipset Model: NVIDIA GeForce GT 120
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
LED Cinema Display:
Resolution: 1920 x 1200
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Connection Type: DisplayPort
Any ideas on how I can solve this would be greatly appreciated, I need to use PS on a daily basis here and this is killing me to be unable to use it.
Thanks,
Isaac
Designer at The University of Texas at DallasDesignbyIsaac wrote:
NVIDIA GeForce GT 120:
Chipset Model: NVIDIA GeForce GT 120
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
I do not see that card in the list of supported cards:
http://kb2.adobe.com/cps/405/kb405711.html
Mac OS graphics display cards We tested the below cards on Mac OS 10.5.4 and 10.4.11.
The following cards were tested only on Mac OS 10.5.4: 8800GT, iMac 8800 GS, and 8600M.
MACTEL iMac 8800 GS 512 MB
MACTEL 8800 GT 512 MB
MACTEL Radeon x1900 512MB
MACTEL nVidia Quadrofx 4500 512MB
MACTEL nVidia 8600M 256MB
PPC nVidia 7800 256MB
MACTEL ATI HD 2600 MAC 256MB
17" MACTEL iMac x1600 128MB
Macbook Air intel GMA X3100
Note: Due to technical issues we enable OpenGL for the 7300GT, but we had to disable Advanced Drawing and 3D Acceleration. -
Dowloaded Lightroom 3. Now Photoshop CS4 will not open??
Please help. Can anyone explain why my photoshop program will not open.. I use Photoshop Bridge then double click on an image and Photoshop opens.
After I downloaded Lightroom 3 which I purchased through an on-line re-seller, I selected some images and imported them into Lightroom.
I do not understand why Photoshop CS4 does not open.
can anyone advise me.What kind of files anyway?
What is the format’s »File Type Association« (check under Adobe Bridge CS4 > Prefernces)? -
Photoshop CS4 will not open after system upgrade to Mac OSX Yosemite
I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.
Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
I can now open my PS CS4 again. What a relief!
Many thanks for your fast response and accurate advice.
Cheers! -
Photoshop CS4 will not open after upgrading to Mac OSX Yosemite
I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.
Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
I can now open my PS CS4 again. What a relief!
Many thanks for your fast response and accurate advice.
Cheers!
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