Photoshop CS4 Help Window Pops Up For No Reason

This same thing was happening in Photoshop CS3 and I could never figure out why. I figured that since CS4 was coming out, I would buy it, stop using CS3 and the problem would be solved, well it's not. So far, I'm happy with the new program but for some reason, out of nowhere, while working on a photo, the Photoshop Help window (which opens as a web browser window) will pop up for no reason! Today, it popped up over 6 or 7 times and I nearly had to crash the program to get it to stop. I figured this problem would have been solved with the new version since the same thing was happening in CS3 but it hasn't. I'm running a Windows XP-based machine that I built myself about 2 years ago. I have a 512mb ATI Raedon X1650 video card and have 4GB of RAM so this machine has far more than enough power to run the program. I updated my video and mouse drivers prior to installing the program. Anyone else have this problem?

Thanks for pointing that out. It really happens very rarely, but when it happens, it's quite a huge annoyance.
Well I have about 3,5GB RAM on a Windows Vista 32 Bit system (hence just 3,5 instead of the full 4GB), with the OpenGL options activated, and maybe over 100GB of free HD space (that'll never be a problem, but since swapping is not used by all modules, I often bump into RAM problems when using tools like auto-aligning layers or stitching panoramas) and 2,5Ghz core duo on a notebook. The Windows swap file is also "just" 4GB...but I found more than 4GB to be a bit extreme.
RAM usage is set to 56% right now (916MB), cache levels is set to 6
After restart, everything runs fine again, I hope the help screens leave me alone.
I didn't know this is since v. 7! I worked with all versions since 5.0 and since becoming a freelancer also bought every version since 6.0 except 7. I only experienced this bug in this and the previous version. Maybe my hardware doesn't keep pace with PS anymore

Similar Messages

I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file.

I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file. The thumbnails are white with a blue and white CR2 on them. Please help.

Adobe Camera Raw 5.7 is the latest for Photoshop CS4 Adobe - Photoshop : For Windows
The problem is that your new camera is supported by ACR 8.7 and only Photoshop CS6 and up supports this version.
So if you do not want to buy CS6 or subscribe to the $10/month Photography Program, you have to convert the CR2 files to DNG to work on them. Your original CR2s are untouched in the process, you just can't directly edit them in CS4, only the DNGs.
Maybe Canon offers editing software for their CR2s, but CS4 is not going to be updated and there is no way around that.
It's not what you want to hear, but that's the situation so far.
Maybe Elements or Lightroom has updated raw support for your camera, so I encourage you to visit those forums and ask.
Gene

Photoshop CS4 and CC/CS6 crashing for no apparent reason (Windows 7)

I’m currently having a serious problem with my Photoshop CS4 where it continuously crashes, for no apparent reason, since July 16, 2013.   I have done everything recommended via Adobe forum to try and fix this problem though it still persists.    It crashes randomly and I am usually unable to use Photoshop for more than 20 minutes. Below is the error message that appeared when Photoshop crashed,
Error Message for CS4
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           11.0.2.0
Application Timestamp:                     4bf2d91c
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        11.0.2.0
Fault Module Timestamp:                  4bf2d91c
Exception Code:                                  c0000005
Exception Offset:                                00000000012a5a65
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  15b0
Additional Information 2:                  15b00e7f3545ee6f25e3adf28ac2c415
Additional Information 3:                  2d88
Additional Information 4:                  2d887dc240f6e5f8c46c56c64c426343
Since this incident, I thought that perhaps updating my Photoshop to the current version i.e. Photoshop CC would fix the problem.    However, after downloading and using the trial version of the current Photoshop CC, the same exact problem keeps happening.    This is the error message that appears when Photoshop CC crashes,
Error Message for CS6/CC
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           14.0.0.0
Application Timestamp:                     5176451b
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        14.0.0.0
Fault Module Timestamp:                  5176451b
Exception Code:                                  c0000005
Exception Offset:                                00000000018702c5
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  f752
Additional Information 2:                  f752287f27df649ff8ff774cb95d005f
Additional Information 3:                  6103
Additional Information 4:                  6103e8f4ea13b8f93bf26ab029428208
My computer specs:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2793 MHz
Built-in memory: 8151 MB
Free memory: 5155 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 57 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 25/07/2013 at 4:19:46 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5570
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: ATI Radeon HD 5570
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5570
Video Card Memory: 1024 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Kim\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 920.1G, 781.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll ACE 2013/03/19-12:09:02 79.535293   79.535293
   adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484
   AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768
   AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481
   AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481
   adobe_caps.dll   Adobe CAPS 7,0,0,21
   AGM.dll AGM 2013/03/29-12:09:59 79.536232   79.536232
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF 5.0   79.534508
   aif_ocl.dll AIF   5.0   79.534508
   aif_ogl.dll AIF   5.0   79.534508
   amtlib.dll AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll ARE 2013/03/19-12:09:02 79.535293   79.535293
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830 66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830
   Bib.dll BIB 2013/03/19-12:09:02 79.535293   79.535293
   BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293 79.535293
   boost_date_time.dll   DVA Product 7.0.0
   boost_signals.dll   DVA Product 7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product 7.0.0
   cg.dll NVIDIA Cg Runtime   3.0.00007
   cgGL.dll NVIDIA Cg Runtime   3.0.00007
   CIT.dll Adobe CIT   2.1.6.30158   2.1.6.30158
   CITThreading.dll   Adobe CITThreading   2.1.6.30158 2.1.6.30158
   CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293 79.535293
   dvaaudiodevice.dll   DVA Product 7.0.0
   dvacore.dll DVA Product   7.0.0
   dvamarshal.dll   DVA Product 7.0.0
   dvamediatypes.dll   DVA Product 7.0.0
   dvaplayer.dll   DVA Product 7.0.0
   dvatransport.dll   DVA Product 7.0.0
   dvaunittesting.dll   DVA Product 7.0.0
   dynamiclink.dll   DVA Product 7.0.0
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742 79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561
   filter_graph.dll   AIF 5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll IMSLib DLL   7.0.0.37
   JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession 2.1.2.1756
   mediacoreif.dll   DVA Product 7.0.0
   MPS.dll MPS 2013/03/15-13:25:52 79.535029   79.535029
   msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1. 1.
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34
   PSArt.dll Adobe Photoshop CC   CC
   PSViews.dll Adobe Photoshop CC   CC
   SCCore.dll ScCore 2013/03/21-12:10:31 79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742 79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Accented Edges 14.0
   Adaptive Wide Angle 14.0
   Angled Strokes 14.0
   Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Bas Relief 14.0
   BMP 14.0
   Camera Raw 8.1
   Camera Raw Filter 8.1
   Chalk & Charcoal 14.0
   Charcoal 14.0
   Chrome 14.0
   Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Color Halftone 14.0
   Colored Pencil 14.0
   CompuServe GIF 14.0
   Conté Crayon 14.0
   Craquelure 14.0
   Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Crop and Straighten Photos Filter 14.0
   Crosshatch 14.0
   Crystallize 14.0
   Cutout 14.0
   Dark Strokes 14.0
   De-Interlace 14.0
   Dicom 14.0
   Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Diffuse Glow 14.0
   Displace 14.0
   Dry Brush 14.0
   Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Embed Watermark 4.0
   Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Extrude 14.0
   FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fibers 14.0
   Film Grain 14.0
   Filter Gallery 14.0
   Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fresco 14.0
   Glass 14.0
   Glowing Edges 14.0
   Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Grain 14.0
   Graphic Pen 14.0
   Halftone Pattern 14.0
   HDRMergeUI 14.0
   IFF Format 14.0
   Ink Outlines 14.0
   JPEG 2000 14.0
   Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Lens Blur 14.0
   Lens Correction 14.0
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mezzotint 14.0
   Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mosaic Tiles 14.0
   Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Neon Glow 14.0
   Note Paper 14.0
   NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Ocean Ripple 14.0
   Oil Paint 14.0
   OpenEXR 14.0
   Paint Daubs 14.0
   Palette Knife 14.0
   Patchwork 14.0
   Paths to Illustrator 14.0
   PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Photocopy 14.0
   Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Pinch 14.0
   Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Plaster 14.0
   Plastic Wrap 14.0
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Poster Edges 14.0
   Radial Blur 14.0
   Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Read Watermark 4.0
   Reticulation 14.0
   Ripple 14.0
   Rough Pastels 14.0
   Save for Web 14.0
   ScriptingSupport 14.0
   Shake Reduction 14.0
   Shear 14.0
   Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Smart Blur 14.0
   Smudge Stick 14.0
   Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Spatter 14.0
   Spherize 14.0
   Sponge 14.0
   Sprayed Strokes 14.0
   Stained Glass 14.0
   Stamp 14.0
   Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Sumi-e 14.0
   Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Targa 14.0
   Texturizer 14.0
   Tiles 14.0
   Torn Edges 14.0
   Twirl 14.0
   Underpainting 14.0
   Vanishing Point 14.0
   Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Water Paper 14.0
   Watercolor 14.0
   Wave 14.0
   Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Wind 14.0
   Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE
Can anyone PLEASE help?

I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!

Any fixes for menus/icons way too small in PhotoShop CS4 on Windows 8.1?

I installed PhotoShop CS4 on Windows 8.1 on new Dell XPS laptop and the menus and icons are very tiny and hard to even see. Does anyone know a setting or fix for this issue? Adobe said they won't help!

Did you ever found a solution to your problem? I have the same frustration now with no idea how to fix it??

Issues with PHOTOSHOP CS4 on Windows 7

Hi!
I'm using photoshop CS4 on Windows 7, and i have a problem. I'm working on a Core I7 920 with 6Go of ram.
I'm using the 11.0.1 version (the latest), and even with that, the brush is awfully slow on windows 7. I tried with and without the "Open-GL drawing" enabled, it doesn't change anything. I thought it could be the fault of Windows 7's "tablet PC" function, but even after uninstalling it, i still have the same problem. I tried it on XP SP3 on the same computer, and it works normaly.
As i also had some problems with AE, i guess the compatibility is not perfect. I think Adobe should really think about an update for 7 users.

Here's a possible solution (work around) to the lag problem, that worked for me.
Open the Wacom Tablet Properties, double click on the tablet and make sure its in "Standard" mode.
Click on the Mapping Tab ->set the mapping mode to Mouse and turn off Mouse Accelerration.
I also either disabled anything that I didn't use.
Hope this helps.
Mike

When opening a file of any type in Photoshop (CS4), the windows will not appear in Ps.

When opening a file of any type in Photoshop (CS4), the windows will not appear. Photoshop will open and I can see the layers on the right but the document window will not come up no matter what I try. I try closing down everything, double-clicking a layer, opening multiple windows, etc.. Any thoughts?

Can you post a screenshot of your entire Photoshop screen with a file loaded in and the layers panel showing?
It helps if we see the same problem you are seeing
Gene

File Access Denied Error trying to load Photoshop CS4 on Windows 7

I am trying to load Photoshop CS4 on Windows 7 64bit & I keep getting File Access Denied. I am unable to read to the disk or to load the program. I do not have the option to open as administrator.

So when you put the disk in it won't run correctly? When the disk is inserted you should have a window pop up with 2 options. 1 to install and the other to see what is on the disk. Choose to explore or open the disk. Go to the CS4 folder where the photoshop .exe file is (that will run the setup), right click on the .exe file and choose run as Admin and it should start. See if it will install. If not then read below.
I am not sure how far you got in the install before so chances are you will have to run the CS4 cleanup utility. 2 levels to run at but don't use 1 or 2 just type in the number 3.
http://www.adobe.com/support/contact/cs4clean.html
You may need to run the windows installer cleanup utility too
http://support.microsoft.com/kb/290301
Before you try to reinstall the software ensure that adobe reader is not installed. If it is remove it. It has caused issues in the past with vista and CS4 installs.
Also turn off windows Defender and any anti-virus software. You can keep UAC on in Windows 7.
During the CS4 install at 90 percent it will almost stop and may take 5 to 10 mins to finish. This is normal. What a pain huh......
After install is finished, reboot
After reboot, go to the CS4 64 bit or 32 bit icon (depends on 32 or 64 bit Windows 7) in start area, right click on CS4 64 bit (if you have windows 7 64 bit) and choose properties, compatibility tab and then check run as Admin at the bottom area. Hit apply, ok to close out.
Now start CS4 and run the updater.

Photoshop CS4 32 bit settings work for 64 bit version?

Anyone know if Photoshop CS4 32 bit settings work for 64 bit version? I just installed Windows 7 x64 and I want to use my backup Photoshop CS4 settings from the 32 bit version. Will there be any problems?
Also, it seems that since I'm on 64 bit Windows 7, the installer forces me to install the 64 bit version of Photoshop CS4, although the 32 bit version is optional. Are the 32 bit settings stored in a different location from the 64 bit version? Or will both version use the same settings from the same place?

I think you are misunderstanding me. The sharing happens via the user home directory (C:\Users\[You]\AppData\Roaming\Adobe ...). 64bit specific settings will be denoted with an X64 in their file name, 32bit settings will be without any extra tags. Beyond that, the programs do not access each other's program directory, which shouldn't be required in the first place, as the default templates are the same for both to begin with. You can of course also copy your brushes and presets to the program directories, but then you will have to worry twice about keeping them in sync.
Mylenium

Cannot install Photoshop CS4 on Windows 8.1

Trying to install Photoshop CS4 on Windows 8.1 but upon the initial "Checking system profile" step of the installation I keep getting this: "Setup has encountered an error and cannot continue. Contact adobe customer support for assistance". Anyone know how to fix this?

Hi srr49,
You can try installing in compatibility mode and check.
Windows 8.1 is not a supported OS for Photoshop CS4. I would recommend purchasing the latest Photoshop CC.
Regards,
Rave

Office Communicator window keeps popping up for no reason

Has anyone seen an issue with Communicator (Office 2010) popping up from a minimized position for no reason. The user is running Windows 7 and keeps Communicator minimized. But the window pops up for no apparent reason throughout the day and
the user is not receiving a message from anyone.
If anyone has a solution, I would greatly appreciate it. Thanks very much.

Hi,
Please go to Control Panel -> Programs and Features to repair the Installation of Office, check if the issue persists.
If the issue still exists, I suggest you perform a clean boot to determine whether background programs are interfering with Communicator:
http://support.microsoft.com/kb/929135
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

How to deactivate Photoshop CS4 as the default browser for image

I wanted to deactivate Photoshop CS4 as the default browser for image. Now everytime when i want to open BMP(bitmap) file it always use photoshop CS4 to open the file. It takes a longer time to load the bitmap picture when using photoshop CS4 to open.
Can anybody help!
thank you

Mylenium is implying just that. There's a checkbox that reads something like [ ] Always Use This Program to Open This File Type.
I do know that in Photoshop CS5 in Bridge there's a preference dialog that allows you to set file associations as well... I'm not where I can test CS4 at the moment. There may be such a dialog also in Bridge CS4. Open Bridge, choose Edit - Preferences - File Associations if that subcategory exists, then find your file type and change the association.
Yet a third possibility is that if you have a viewer program like IrfanView that you'd like to associate with the file type, then the viewer program likely offers a menu through which you can indicate you want that program assocated with particular file type(s). I have instructed IrfanView to make itself the viewer for all Image types, and that works well.
-Noel

Why when I open Firefox does it come up "not responding"? When I attempt to close I get a windows window to check for the reason for no response. Magically, all of a sudden Firefox "POPS" back to life. Any thing I can do about this??

Firefox will open and then "freeze" (Says Firefox not responding). Have to attempt to close from lower bar and then get message from Windows - options
1. close window now
2. windows will search for the reason
When I click on either option I have to wait "magically" Firefox will "pop" alive. May stay responsive for full session or may again "not respond" when I try to access another site.

I have also found that unchecking the "Use hardware acceleration when available" option solves this issue. This option is in the Advanced section, under the General tab.

Why can't I view metadata added in Photoshop CS4 in Windows XP's explorer?

I'm using Photoshop CS4 on Windows XP. I've been editing the Title and Description fields in Photoshop (and yes, I've been saving things). When I try to view the metadata in Photoshop at a later point I can see everything just fine. When I try to view the metadata by going in to windows explorer and looking at the properties, those fields just show up as blank. This may be a silly question (I'm a bit of a noob), but what am I doing wrong?

I believe Mylenium is referring to this: Start Bridge, then Edit - Preferences - Metadata.
I don't know what settings to tweak to accomplish what you want, though.
-Noel

I've received an error message for for photoshop CS4 that I still use for some automated projects. ERROR: 150:30 Anybody know what this is and how to fix it?

I've received an error message for for photoshop CS4 that I still use for some automated projects. ERROR: 150:30 Anybody know what this is and how to fix it?

Please refer:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac- os.html
Regards,
Ashutosh

I authorized my home sharing on my itunes for mac to share to my itunes on windows PC, but for some reason my music isn't fully sharing/syncing. Does anyone know how I can solve this problem?

I authorized my home sharing on my itunes for mac to share to my itunes on windows PC, but for some reason my music isn't fully sharing/syncing. Does anyone know how I can solve this problem?

Hi, Dave.
If you're using the BlackBerry browser, you can't configure anything to bypass the RIM servers. I believe you may do so by using the Opera browser, but I haven't tried it myself so cannot comment with authority.
I hope that clears up the issue for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Photoshop CS4 Help Window Pops Up For No Reason

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