Photoshop CS4 install issues

I have a computer I just rebuilt with a new board, processor and memory. I installed a clean copy of Windows Vista Business on a freshly formatted 300 gig hardrive. I previously had purchased a download copy of Photoshop CS4. I downloaded my software and when it began to extract the files it went about a third of the way and then I got an error message.
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
The drive has 252 GB free and I am in an Administrative account. I have redownloaded the software. Emptied my temp files and checked the disc for errors. I am stumped. The folder it is extracting to is on my Desktop. Before attempting to extract for the 3rd time I deleted folder. Anyone have any ideas.

pete424 wrote:
I have a computer I just rebuilt with a new board, processor and memory.
But have you configured it appropriately? Extraction errors usually point to either to insufficient temporary space in your user temp directory or a missing component required by the installer, which could be a part of MSInstaller itself or an auxiliary component such as .NET runtimes or MSVC DLLs...
Mylenium

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Photoshop CS4 Install Issue (corrupt file)

As someone else below had this problem, and apparently solved it, I'm reposting here because I haven't solved it, and the issue doesn't seem to be going away like it did for them.
I purchased the CS4 PS upgrade from Adobe's site. After downloading it (using the latest non-beta firefox) I double click the EXE file (of the two it downloads) and get an error stating "A problem occured when extracting some files. Check available space and write privledges"
My drive has over 300gb free space, and I'm running as admin.
I have tried disabling UAC and turning off my AV software to no avail, re-installing and redownloading both with no UAC/AV going. The gentleman (kfallsbob) that had this problem solved it by repeatedly downloading the software until he got a good copy. After this revelation was made, I downloaded the trial version of the latest winzip to get to the .Z7 file and see if it was valid. It extracts part way and gives a data error, so it appears the file is corrupted or becomes corrupted during the DL process.
I have downloaded this 7 times so far. I'm reaching the limit of my patience.
Does anyone have a solution for this? I submitted a request for help through the website, but apparently the case has dissapeared. I will try calling when I get home, but I often work late.
Any help would be greatly appreciated!!!
Thanks.
System: Intel E6700 running vista ultimate 64 with 8gb ram

Looked through that, looks like it's for non Akamai (the DL manager) downloads since those bypass the whole internet cache and whatnot. I tried digging up the FTP site, but looks like they host only their free apps there (go figure...) I'm hoping that they have some alternate DL method I can get to, but still haven't heard from them. Unfortunately phone support is only around until 5pm pacific time and strangely enough, I work until 5pm pacific time... I would love to see a company that has people around later than normal work hours for support!
WHEEEEE!
Edit:
Given that the regular install process and winzip both choke at about 4% through the extraction process, I'm going to call that sufficient as far as unzipping the compressed file goes.

Photoshop CS4 Install issues - Serial # not accepted

I have just spent THE most frustrating 3 hours trying to deal with Adobe Support.
-Upgarded my Hard Drive
-Tried to reinstall PS CS4
-recieved error message on first screen saying that I had the wrong number
-Called Support, spoke to a lady I could barely understand (thick East Indian accent) and she couldn't help me directly bc of my outdated SW and referred me to the Forums
-poured over forums for almost 2 hours, found the same problem and the solution was "Call them back and insist on a supervisor who can at that point give you and override" ARRRG!
-called back, sw gentleman with accent worse than the first rep and explain all of the above
-Was told repeatedly that my Serial number does not resemble a current number
-Asked repeatedly to speak to a Super
-Rep kept putting me on hold and then returning with the same damn questions!!!!
-I finally excused myself and hung up.
CAN ANYONE PLEASE HELP ME OUT HERE?
Sam

I have been exactly where you are recently. The techs couldn't help but I finally found a solution. I copied the CD onto my hard drive and ran the install from there. My serial number was accepted and CS4 is running just fine. I don't know if it will work for you but could be worth a try.
Wes

Photoshop cs4 install fails on Vista with registry access error 1406

I've been trying to install Adobe Photoshop CS4 on my Vista for a couple of days now. It grinds for a minute or two then tells me "Installation of the following components has failed: Adobe Drive CS4, Adobe Photoshop CS4" when I cancel the install and click the "More Information" button, I see this:
Adobe CSI CS4
Error:
Error 1603. Error 1406.Could not write value AdobeCS4ServiceManager to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
When I go into regedit, I have no problem creating a string value in the indicated key.
Here are some of the things I've tried:
1) run setup as administrator (even tho I have UAC turned off)
2) run setup in WinXP SP2 compatibility mode
3) use the Adobe Support Advisor to track down the error in their knowledge base and followed steps to apply permissions to descendents of the indicated tree
Done lots of googling plus searching of the experts-eschange knowledge base.

Choose Custom during install, deselect Version Cue, Adobe Drive and Acrobat.com. The CSI Service is related to that.
Mylenium

Photoshop CS4 Extended, issues with resolution and font sizes on Mac

I have Photoshop CS4 Extended, which worked fine on my old 15 inch Macbook Pro, I think it was 2011 and had high definition display.
I now have a new 15 inch 'late 2013' Macbook Pro with retina display (2880 x 1800), and OS 10.9.4
I have 2 problems:
1) Using photoshop now, the resolution is a lot worse than with my old computer, even though my screen is higher resolution.
For example, the images themselves are worse resolution on my display, far less crisp and more pixelated than any of my other programs. And even the windows such as 'save as...' screens are terribly pixelated also. Is there a way to fix this?
2) When using the type tool, I cannot find how to change the size of the font. There used to be numbers which I could change, and also select the font type, both on the top menu bar always visible. Now there is not anymore. What there is there at the top, is what looks to be a bar on top of another bar. The top layer bar is on the left and reaches about one third of the way across the top, and I can drag it by its corner so it can extend more, but not less. It looks like there are things behind it which I cannot see, because it is over the top of them. Perhaps the text size and font options are stuck behind that. What can I do?
Many thanks!
Justin

Hi JJMack, you said "Seems like you want a low resolution display hook and external display to it." I do not know what that means. I did a google search for "low resolution display hook" and it came up with zero results. Also I do not have an external display, only my laptop.
Does anyone know what I can do to fix this issue? I would greatly appreciate any solution.
Thank you!

Photoshop CS4 install error

Hiya, I require some help with the installation of photoshop CS4 (i think it's extended edition)
The situation:
I downloaded the InDesign trial version from the adobe website and installed it as a trial. After liking the program, i activated it.
Having had a previous experience with photoshop, i downloaded it as well and installed as a trial. This time, however it did not prompt me if I wished to enter a serial code. I went along with it.
Just recently, Photoshop got the "licence expired" error. I figured that the trial had run out, however I still could not seem to enter a serial code. Deciding to re-install (i still have the installer package) I attempted to run the uninstaller. It encountered errors, so I deleted the photoshop folders out of my program files. (both the x64 and x86 (I'm running win7x64)) Now whenever I try to run the installer package it gets most of the way through checking the system profile then displays the error message:
"Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance"
I then used a cleaner to clean all adobe programs from my computer. Now all the installers (PhotoshopCS4 and InDesignCS4) give the same error. I have tried the CS4 cleaning scripts, the lot. any suggestions? I'm not overly worried about my indesign serial, I have it backed up around here somewhere =)
Help would be GREATLY appreciated
PS: No, I dont want to use gimp or paint.net, and I dont feel like formatting my C:\ especially as I havn't been supplied with a system restore disk

The 4.5 installer is not needed for Windows 7 so don't worry about that. Windows 7 has the latest downloader already installed.
If you downloaded CS4 (looks like you did reading your attachment) put the folder on your desktop and run the install from there. For some reason PS CS4 download does not extract well in a system folder. Putting it on the desktop avoids this.
When the folder or download is on the desk top right click on it and look at the general tab. At the bottom there might be a unblock button. Click on this button and it will on lock it. If it is not there don't worry about it. Now if you don't see the unblock there right click on the .exe file in the folder and look for the same. If not there don't worry about it.
In the folder on the desk top right click on the .exe file and choose run as Admin.
Also:
Remove adobe reader if installed.
Turn-off any anti-virus running. Turn off Windows defender if running (if installed).
Download and install CCleaner. Free download and it finds and removes un-wanted old files.
http://www.ccleaner.com/

Photoshop CS4 performance issue

HI
we use App-V for almost all of our applications and we work with a local cache mode
as far as I know - the performance of a local application and the virtual application should be the same even if the package is big. a great example is Office 2010 App-V package which works the same as a local installation
We saw that there are some applications that run very slow comparing to a local installation on the same hardware
specifically - Adobe PhotoShop CS4 is a good example. when we load a 10MB picture and try to make a simple task like mark a selection - it takes forever for the application to response!
the weirdest think is that we tried to sequence the application both in App-V 4.6 SP3 and App-V 5.0 SP2 we got the same results. we tried the default things as reset the client's cache or allowing local interaction, com objects... etc.
I really have no idea what else we can do. as I wrote, larger applications work in our environment just fine, but there are some that stuck us. another application that works slower is NIS. I'm not sure if the performance issue is always from
the same reason but I'm trying to figure out what can we do to improve it
would love to get some ideas
Tamir Levy

Hello,
Since Microsoft made this claim (as stated by you), my recommendation to improve your situation still stands;
Open a ticket with Microsoft to understand the topic. My assumption would be that you could name the engineer who visited you a few years ago, and revisit the discussion you had with him and Microsoft directly.
(the statement of course goes against any independt benchmarking - such as
Project VRC,
acknowledged facts by the Community and more..)
As stated already; If you have tested all that you described, I can't offer anymore suggestions apart from the above.
Nicke Källén | The Knack| Twitter:
@Znackattack

Dreamweaver fatal error after photoshop cs4 install

I have upgraded and installed photoshop cs4 today, now i have
a problem with dreamweaver mx, whenever i try and insert an image
to a html page, dreamweaver gets a fatal error and terminates. Any
advice and assistance would be appreciated.

Hi,
I also faced the same problem and I simply reinstalled DW and
it got resolved.
Hope this also works with you.
Cheers,

Photoshop CS4 install disk image won't mount

Hi,
I just acquired Photoshop CS4, and after finishing downloading the instalation .dmg file, I tried opening it, and on two diferent computers it comes out as invalid. On my iMac, it gives out "invalid checksum" and on the MacBook, "codec overrrun". Fearing the file could have been corrupted during download, I downloaded again, but it renders exactly the same results. I cannot install CS4 and not find any reference to this problem. The file was downloaded using Adobe Downloader from the store, directly, and the other dmg files opened without problem. Only the Photoshop CS4 one doesn't open.
Does anyone have any clue on how to solve this problem? Any help is apreciated.
Jessica

Being in Brazil, I felt it would be easier and faster just to get the download than having to guess if customs would bill me or not for something that cannot be billed ( which is, software ). But I asked the support if they can privide me with the media, even if at an aditional cost.
BUT, yesterday I managed to solve the problem. Despite the fact it doesn't say anywhere on the manuals, and it have never damaged any of my downloads, there's something that doesn't go very well between Adobe Download Manager and my Netgear wireless router.
I disconected the router and hooked the iMac directly to my service provider, and the download worked fine. CS4 is now installed and working. So, in case your internet goes trough a wireless router, or any kind of home network device, and you're having this problem, my advice is to try to hook your computer directly to the modem and try again.
Thanks everyone for the help, it was really apreciated. Now I did some 4 backup disks from this, so I don't have this problem again
Jessica

I need help with Photoshop CS4 reactivation issue

It may be more than just an activation issue. CS4 has always worked beautifully on my iMac until yesterday when it failed to launch. I tried everything and finally deactivated it, reinstalled it and it still won't launch. I do not have Photoshop CS4 on any other computer. I've been all over the web and ran into many people with the same problem. Adobe won't help resolve CS4 issues so I'm stuck. HELP!!

Does launching it give you an error code?
Try the procedures in this help document.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Gene

Photoshop CS4 install problem

I`m running Windows Vista, AMD Turion X2 64bit, 4GB RAM, 320GB HDD. Downloaded the installer from the website, placed it in C:\Temp and tried to install.
When the installation begins it shows the "Checking System Profile" window, when the progress bar is near the end an error message appears saying "Command line option syntax error. Type Command /? for Help.". I click the OK button and the installer gets stuck at the "Checking System Profile" window.
I've tried common procedures for this such as placing the installer in C:\Temp and changing %TEMP% and %TMP% to C:\Temp. And yes, the installer is being run as administrator.

Here's a solution that worked for me:
Download and install the English version of Photoshop CS4 (The file name has a _CL1 extension.) The errors will still be there. Details show that certain components did not load.
Then download the FRENCH language version -- the one with the _CL4 extension. (I chose French because I could have worked with the program in French if I had to.)
Now open the French installer and REinstall Photoshop. The installer will just show the components that were missing from the English language version installation, so just go ahead and install ONLY those components.
and Voila! You get a working version of Photoshop CS4 64 bit version IN ENGLISH! The French installer only added the missing components which, apparently, had nothing to do with the interface language.

InDesign CS4 and PhotoShop CS4 Integration issue.

When working in inDesign CS4 Mac, I often click on a image to edit it in photoshop CS4 via the edit button in the InDesign links pallet That brings up the file in PhotoShop so that I can make my adjustments. When trying to save the photo in Photoshop the file will note save.
I get the pop up message that the file is in use. So I have to close the InDesign file in order to save the photo, re open inDesign to re-link the image. Very frustrating when working with a customer.... Any one else having this issue? or am I just lucky.
mac pro 2 x 2.8 GHz Quad-Core Intel Xeon with 10 Gigs ram Running Mac OS X 10.5.6
InDesign 6.0.1

This could be a Leopard thing as I don't have that problem using those apps in Tiger.
You may also need to use Diskwarrior to fix your directory.

Photoshop CS4 Fullscreen Issues

Photoshop CS4 11.0.1
Windows 7 x32
NVIDIA driver 258.96 [GEFORCE 8800GT]
Hello, since a few new versions of the nVidia Drivers I can't use OpenGL in Fullscreen. Because the menus aren't useable, hidden, and don't show up when I hit the button on my pen. The cursor say me anyway they are there, but I can't see and access them. It seems they lay behind the image.
Switching OpenGL of solve the problem, but I can't work without.
Configuring the Drivers or use nHancer don't solve it.
So, anyone know a tweak for it?

Well, you could uninstall your video drivers and drop back to an older version... I've not gone looking on the nVidia site - do they provide older versions? I know ATI does.
And there is the possibility of using Photoshop windowed. That's how I always use it (but to be fair I have a lot of screen space).
It's sad how the video card makers care 99.44% about video games and give serious computer users so little attention. Sigh.
-Noel

CS4 Install Issue?

Everytime I install CS4 Design Premium on Snow Leopard, Adobe Media Encoder won't open. It gets an error from OS X saying "You can't open the application Adobe Media Encoder CS4 because it may be damaged or incomplete." I have tried re-installing CS4 3 times now and got the same error everytime. Any ideas? I frequently use the app and really need to find a solution to this problem.
Thanks
(And I appoligize if this is the wrong forums, however there isn't one for Media Encoder.)

Okay, this sounds really strange. But did you upgrade to Snow Leopard recently? Something definitely went wrong during 'an' installation.
Did you have Leopard and CS4 installed before and everything was fine?

Cs4 install issues with windows 8

I am having problems installing masters 4 on my new laptop with windows 8 it does not have a dvd player, after days of downloading from your cs4 page i gave up from the errors and went and bought a DVD player to use my discs from adobe... I can get it to open ask if i want to install which I say yes it Starts to run then stops... I have turned off the processes in windows clean booted and same thing.
So after weeks of frustration how do you declaring i install my product?
To avoid this with lightroom i bought just weeks ago i upgraded to the new one to avoid this exact same thing. Amazingly it worked fine after i paid for the new version...
I do not need the upgrades... cs4 does what I need it to do just fine for when i need to use it i mostly use lightroom for work and photoshop and illustrator or every great now and then one of the others in the collection.
This is very frustrating and swaying my client loyalty...
So where can you direct me to directions to install my programs please?
This is preventing me from working.

CS4 was never tested on Win 8 or developed with it in mind. Compatibility issues are to be expectred. Provide exact system info and the install logs:
Working with your Operating System’s Tools
Troubleshoot installation with install logs | CS3, CS4
Mylenium

Photoshop CS4 install issues

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