Photoshop CS4 Multiple issues

I am running Windows XP32bit SP3, Pentium D950, 4GBRam, 500GBHDD, Graphics card NvidiaGeForce7900 driver ver178.24. No problems at all with PsCS3, which is still installed, or any other programs.
With PsCS4, Open GL drawing fails to run every time unless Advanced Drawing, Flick Panning and Animated Zoom are turned off. Even then OpenGL fails to run on startup about 50% of the time and has to be manually started. Moving enlarged image with Open GL off is very slow and clunky. Clone stamp very erratic if Show Overlay is checked in the clone source window, Straighten Tool does not work properly in Lens Correction filter, Rollover screen tips and tool labels sometimes fail to activate, Tool selection with keystrokes sometimes fails, Lists and Cursors jitter when the ants are marching, Brush tool and similar cursors are grey only, no colours.
The 7900 Graphics card has 254Mb, would an upgrade to a card with 512Mb fix these problems, if so does anyone have a specific recommendation ?

The routine question is, have you updated PS to version 11.0.1?
Also you need to update to the latest video drivers.
Once this is established there may be other remedies.

Similar Messages

Photoshop CS4: multiple issues ... unexpectedly quits, or quits with an error msg

Most often -- when I try to open an existing file or create a new one -- the application will shut down unexpectedly and without warning.
But I also experience application errors: 'Instruction at "0x1a3c4b6b" referenced at memory "0x00000028" Memory could not be read.
Has anyone experienced (and more importantly, SOLVED) this problem?

Have you updated to Photoshop 11.0.1?
Have you checked for new video drivers?
There are lots of other questions too.
They are all under that link at the top of the forum: http://forums.adobe.com/thread/433020?tstart=0

Photoshop CS4 Extended, issues with resolution and font sizes on Mac

I have Photoshop CS4 Extended, which worked fine on my old 15 inch Macbook Pro, I think it was 2011 and had high definition display.
I now have a new 15 inch 'late 2013' Macbook Pro with retina display (2880 x 1800), and OS 10.9.4
I have 2 problems:
1) Using photoshop now, the resolution is a lot worse than with my old computer, even though my screen is higher resolution.
For example, the images themselves are worse resolution on my display, far less crisp and more pixelated than any of my other programs. And even the windows such as 'save as...' screens are terribly pixelated also. Is there a way to fix this?
2) When using the type tool, I cannot find how to change the size of the font. There used to be numbers which I could change, and also select the font type, both on the top menu bar always visible. Now there is not anymore. What there is there at the top, is what looks to be a bar on top of another bar. The top layer bar is on the left and reaches about one third of the way across the top, and I can drag it by its corner so it can extend more, but not less. It looks like there are things behind it which I cannot see, because it is over the top of them. Perhaps the text size and font options are stuck behind that. What can I do?
Many thanks!
Justin

Hi JJMack, you said "Seems like you want a low resolution display hook and external display to it." I do not know what that means. I did a google search for "low resolution display hook" and it came up with zero results. Also I do not have an external display, only my laptop.
Does anyone know what I can do to fix this issue? I would greatly appreciate any solution.
Thank you!

Photoshop CS4 performance issue

HI
we use App-V for almost all of our applications and we work with a local cache mode
as far as I know - the performance of a local application and the virtual application should be the same even if the package is big. a great example is Office 2010 App-V package which works the same as a local installation
We saw that there are some applications that run very slow comparing to a local installation on the same hardware
specifically - Adobe PhotoShop CS4 is a good example. when we load a 10MB picture and try to make a simple task like mark a selection - it takes forever for the application to response!
the weirdest think is that we tried to sequence the application both in App-V 4.6 SP3 and App-V 5.0 SP2 we got the same results. we tried the default things as reset the client's cache or allowing local interaction, com objects... etc.
I really have no idea what else we can do. as I wrote, larger applications work in our environment just fine, but there are some that stuck us. another application that works slower is NIS. I'm not sure if the performance issue is always from
the same reason but I'm trying to figure out what can we do to improve it
would love to get some ideas
Tamir Levy

Hello,
Since Microsoft made this claim (as stated by you), my recommendation to improve your situation still stands;
Open a ticket with Microsoft to understand the topic. My assumption would be that you could name the engineer who visited you a few years ago, and revisit the discussion you had with him and Microsoft directly.
(the statement of course goes against any independt benchmarking - such as
Project VRC,
acknowledged facts by the Community and more..)
As stated already; If you have tested all that you described, I can't offer anymore suggestions apart from the above.
Nicke Källén | The Knack| Twitter:
@Znackattack

I need help with Photoshop CS4 reactivation issue

It may be more than just an activation issue. CS4 has always worked beautifully on my iMac until yesterday when it failed to launch. I tried everything and finally deactivated it, reinstalled it and it still won't launch. I do not have Photoshop CS4 on any other computer. I've been all over the web and ran into many people with the same problem. Adobe won't help resolve CS4 issues so I'm stuck. HELP!!

Does launching it give you an error code?
Try the procedures in this help document.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Gene

InDesign CS4 and PhotoShop CS4 Integration issue.

When working in inDesign CS4 Mac, I often click on a image to edit it in photoshop CS4 via the edit button in the InDesign links pallet That brings up the file in PhotoShop so that I can make my adjustments. When trying to save the photo in Photoshop the file will note save.
I get the pop up message that the file is in use. So I have to close the InDesign file in order to save the photo, re open inDesign to re-link the image. Very frustrating when working with a customer.... Any one else having this issue? or am I just lucky.
mac pro 2 x 2.8 GHz Quad-Core Intel Xeon with 10 Gigs ram Running Mac OS X 10.5.6
InDesign 6.0.1

This could be a Leopard thing as I don't have that problem using those apps in Tiger.
You may also need to use Diskwarrior to fix your directory.

Photoshop CS4 install issues

I have a computer I just rebuilt with a new board, processor and memory. I installed a clean copy of Windows Vista Business on a freshly formatted 300 gig hardrive. I previously had purchased a download copy of Photoshop CS4. I downloaded my software and when it began to extract the files it went about a third of the way and then I got an error message.
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
The drive has 252 GB free and I am in an Administrative account. I have redownloaded the software. Emptied my temp files and checked the disc for errors. I am stumped. The folder it is extracting to is on my Desktop. Before attempting to extract for the 3rd time I deleted folder. Anyone have any ideas.

pete424 wrote:
I have a computer I just rebuilt with a new board, processor and memory.
But have you configured it appropriately? Extraction errors usually point to either to insufficient temporary space in your user temp directory or a missing component required by the installer, which could be a part of MSInstaller itself or an auxiliary component such as .NET runtimes or MSVC DLLs...
Mylenium

Photoshop CS4 Fullscreen Issues

Photoshop CS4 11.0.1
Windows 7 x32
NVIDIA driver 258.96 [GEFORCE 8800GT]
Hello, since a few new versions of the nVidia Drivers I can't use OpenGL in Fullscreen. Because the menus aren't useable, hidden, and don't show up when I hit the button on my pen. The cursor say me anyway they are there, but I can't see and access them. It seems they lay behind the image.
Switching OpenGL of solve the problem, but I can't work without.
Configuring the Drivers or use nHancer don't solve it.
So, anyone know a tweak for it?

Well, you could uninstall your video drivers and drop back to an older version... I've not gone looking on the nVidia site - do they provide older versions? I know ATI does.
And there is the possibility of using Photoshop windowed. That's how I always use it (but to be fair I have a lot of screen space).
It's sad how the video card makers care 99.44% about video games and give serious computer users so little attention. Sigh.
-Noel

Photoshop CS4 setup issues..

I have windows Vista 32 bit, I doubled clicked on the startup, run as admin, and........nothing happens. What's going on?

Unlock:
Right click on the .exe file or Icon that was down loaded. On the general tab, right below the advance button, sometimes the download will have a statement that the downloaded software was downloaded from another computer (something like that) and there is a button to click to unlock it. Click the button then click apply. Sometimes it is there and sometimes it is not. Just depends on the download.
To shut off windows defender:
Go to control panel, control panel home view. Click on Security. Look for windows defender in the right pane and click on that. On the windows defender window look for tools (next to the question mark). Click on tools. Click on Options. Uncheck Auto scan my computer. Then uncheck Use real time protection. You can turn on defender back on with the alert icon in the tray next to your clock. I have had no issues using CS4 with defender on.
Windows installer to auto:
Easy way is to go to the search pane and type in services. Click on services and click on continue when the window pops up. On the services window go down the list and look for Windows Installer. Under the startup type it should read manual. Right click on manual the look for properties then click on properties. Under the general tab, about mid section, look for startup type. Click on the down arrow and select automatic, then click apply. Look for service status and click on start. When I was done installing CS4 I went back and reverted back to manual.

Photoshop CS4 Install Issue (corrupt file)

As someone else below had this problem, and apparently solved it, I'm reposting here because I haven't solved it, and the issue doesn't seem to be going away like it did for them.
I purchased the CS4 PS upgrade from Adobe's site. After downloading it (using the latest non-beta firefox) I double click the EXE file (of the two it downloads) and get an error stating "A problem occured when extracting some files. Check available space and write privledges"
My drive has over 300gb free space, and I'm running as admin.
I have tried disabling UAC and turning off my AV software to no avail, re-installing and redownloading both with no UAC/AV going. The gentleman (kfallsbob) that had this problem solved it by repeatedly downloading the software until he got a good copy. After this revelation was made, I downloaded the trial version of the latest winzip to get to the .Z7 file and see if it was valid. It extracts part way and gives a data error, so it appears the file is corrupted or becomes corrupted during the DL process.
I have downloaded this 7 times so far. I'm reaching the limit of my patience.
Does anyone have a solution for this? I submitted a request for help through the website, but apparently the case has dissapeared. I will try calling when I get home, but I often work late.
Any help would be greatly appreciated!!!
Thanks.
System: Intel E6700 running vista ultimate 64 with 8gb ram

Looked through that, looks like it's for non Akamai (the DL manager) downloads since those bypass the whole internet cache and whatnot. I tried digging up the FTP site, but looks like they host only their free apps there (go figure...) I'm hoping that they have some alternate DL method I can get to, but still haven't heard from them. Unfortunately phone support is only around until 5pm pacific time and strangely enough, I work until 5pm pacific time... I would love to see a company that has people around later than normal work hours for support!
WHEEEEE!
Edit:
Given that the regular install process and winzip both choke at about 4% through the extraction process, I'm going to call that sufficient as far as unzipping the compressed file goes.

Photoshop cs4 printing issue on HP 7680

Suddenly, my HP OfficeJet 7680 printing from PS CS4 (Vista) - prints only a portion of the photo. For instance, an 8.5 x 11 photo starts out fine, then starts losing pixels as the page progresses. The photo's pixels also shift as it goes.
Generic printing through Windows' photo printers works fine.
any thoughts? thanks!!
Dana

Believe it or not you might need to reinstall.
The HP drivers that were installed on my MacBook were the PowerPC version (as opposed to the Intel version) and I had problems. The issue was solved by re-installing the OS which in turn re-installed the print drivers.
I would try any other advice first, though. A reinstall is a pretty major solution to what could be a minor problem.

Photoshop CS4 Install issues - Serial # not accepted

I have just spent THE most frustrating 3 hours trying to deal with Adobe Support.
-Upgarded my Hard Drive
-Tried to reinstall PS CS4
-recieved error message on first screen saying that I had the wrong number
-Called Support, spoke to a lady I could barely understand (thick East Indian accent) and she couldn't help me directly bc of my outdated SW and referred me to the Forums
-poured over forums for almost 2 hours, found the same problem and the solution was "Call them back and insist on a supervisor who can at that point give you and override" ARRRG!
-called back, sw gentleman with accent worse than the first rep and explain all of the above
-Was told repeatedly that my Serial number does not resemble a current number
-Asked repeatedly to speak to a Super
-Rep kept putting me on hold and then returning with the same damn questions!!!!
-I finally excused myself and hung up.
CAN ANYONE PLEASE HELP ME OUT HERE?
Sam

I have been exactly where you are recently. The techs couldn't help but I finally found a solution. I copied the CD onto my hard drive and ran the install from there. My serial number was accepted and CS4 is running just fine. I don't know if it will work for you but could be worth a try.
Wes

Photoshop cs4 crashing on saving

hi,
My problem
i have a problem with photoshop crashing on me, in particular when saving it also crashes when doing a large task e.g... rendering lighting effects, running a batch web gallery, site-grinder and trying to perform an action.
After past trouble shooting (described below) if i opened photoshop through bridge (bridge open on selected photo double click to open photoshop with photo) can do minor edit, and when trying to save it crashes!! very sad .. i found that if i made sure i opened photoshop first, then open selected photo i could save ... as of late am getting back to original problem of crashing regardless of opening procedure upon trying to save work. sigh .. (i have not added anything new, just the same as before.) at the moment saving is a bit of a hit or miss .. i hold my breath saving!!
i make sure that there is a little as possible of other software open at same time .. generally just mail, fire-fox and bridge.
i let photoshop open fully on own with out any disturbances .. e.g. checking mail or doing anything else on comp at same time .. the same goes for quitting or running anything automative.
I am only having this problem in photoshop.
i have spoken to mac support and they say that they can not help as is only happening in photoshop.
i have run disk utilities and comp all fine.
I have photoshop cs4 extended running on a macbook pro, version 10.4.11.
Hardware Overview:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version: 1.12f5
Sudden Motion Sensor:
State: Enabled
i run photoshop in rosetta. i have a plugin called Lucis Art that requires this.
i also have a plugin called fluid mask 3
all these are legal copies i have paid for.
i have no additions actions, brushes installed etc .. normal fonts + only a couple of extra's - legal versions (edwardian script, sanvito, country garden) have tested to see if fonts installed are corrupt and don't appear to be.
my past trouble shooting.
i created a whole new user on mac and trashed old user started everything from fresh, with no plugins, tested all when installing, re-setting presets on opening photoshop. there was another along those lines but can't remember.
i hope i have provided you with enough information to help me. i have read somewhere that it could be a scratch disk issue ... not sure but would think this was enough ..
i desperately need to have my programs working and hope someone out there can help me!
PLEEEEEAAAASE :)
Danielle

Hello,
I'm actually having a similar problem to Danielle's. I googled "Photoshop CS4 Saving Issues," and this was one out of two things that popped up!
I'm editing a wedding with CS4. I just switched to the trial version and am purchasing in about a week or so. Have been having no issues until the past couple of days. I drag a series of JPEG photos from CS4 Bridge into Photoshop. I edit a JPEG photo with some actions (thereby creating layers), hit "Save As" and I hit "JPEG." It automatically wants to save that file as a "copy" but I delete copy because I want it to save over that file.
Typically up pops a box saying "Cancel" or "Replace." About 70% of the time it works, but 30% of the time that box with "Cancel" and "Replace" comes up blank, and I have to force quit Photoshop because it freezes.
I originally thought the problem was my new terabyte hard drive, so I stopped editing on that. Now I'm editing on my actual iMac hard drive (which has 100GB available). But it still keeps happening. Now I'm thinking it
has to be a CS4 issue, but I have no idea what. Could it be the actions I'm using? The number of files I open at once? I can't figure it out. I'm not super computer savvy, so I'm hoping someone can help!
Many thanks in advance,
Lisa

Photoshop CS4 SL: I should have known better!

Yes I'm one of the many plagued with constant crashes with Photoshop CS4 and a clean install of Snow Leopard... and YES I should known better, I mean surely Adobe's FAQ regarding Snow Leopard's compatability should be accurate... Ja right!
Are Adobe Creative Suite 4 products and components compatible with Mac OS X Snow Leopard (v10.6)?
Yes. Working closely with Apple, Adobe has tested and determined that our Adobe Creative Suite 4 products and components are compatible with Mac OS X Snow Leopard. http://www.adobe.com/products/creativesuite/faq/
Obviously with new OS there is bound to be glitches and problems, I get that... But seriously howcome this constantly happens with Adobe products... It's ******* frustrating!!!!! So you think oh it's okay you will try narrow down the problem and run through the forums with multiple different solutions that wont stop the multitude of crashes. Hey atleast I will save you some hours...
Reinstalling Photoshop CS4 multiple times won't do diddly squat, dont bother. (might crash less at 1st)
Fixing premissions doesn't work but it will give you false hope woohoo
Del Photoshop .plist file didn't help
Enabling / disabling Open GL didn't help
Tick / untick scratch disk didn't help
Checking right management and users doesnt help
Installing CS3 didn't help it crashes more than CS4
Cleaning font cache didn't help
Deleting fonts didn't help
Updating patch 11.01 didn't help
Oh and before someone says it could be a drive thing or memory. It's not! Everything worked prefectly until my clean install of Snow Leopard on my iMac. Now for something that might be of help seeing as I've tried almost everything. Try this and report if you have less crashes...
Create a new user / login in with that user and run Photoshop CS4 - see if you have less crahes? It seemed I had less crashes but then again I couldnt test for long. To be honest I wouldn't get your hopes up tho, it will just make you more frustrated! Tell me if it helps tho I'm curious.
My setup if it helps (iMac 3gig ram Installed clean version of Snow Leopard, restored Time Machine) and yes I've been submitting fault reports n logs but who knows when a patch will be released but then again "Adobe Creative Suite 4 products and components are compatible with Mac OS X Snow Leopard."

Sammy-anne wrote:
Are there viruses for Mac OSX? If this the case I did believe the hype!
Apple is not hyping this new feature of 10.6 as it will reveal a fault of previous systems.
http://www.theregister.co.uk/2009/08/25/snow_leopard_malware_protection/
Of course, this is not earth shattering news, Apple has already suggested that users obtain anti-malware software to harden their 10.4 and 10.5 systems.
http://www.apple.com/support/security/guides/
Based on the screenshot here, you can try your particular OS kitty for yourself to see if the following file has malware:
http://adam.shand.net/downloads/2008/mac_trojan.dmg
I wouldn't be testing this unless you are certain of yourself and your computer.
Made the link not clickable
Message was edited by: Zeno Bokor

New User Account Name fixed crashing photoshop cs4 with Snow Leopard

I don't understand why, but creating a new user account fixed the SL/photoshop CS4 crashing issue. I don't have all my settings and shortcuts etc., so its for photoshop only until apple/adobe comes up with a fix.

Most likely items are:
Preferences
Fonts
Caches
New user accounts are a great way to isolate user issues from systematic ones.
You can look above for hints as to where the problem(s) lie.
Scott

Photoshop CS4 Multiple issues

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