Photoshop CS4 Stuck in paintbrush

Photoshop is stuck in the paint brush, when I attempt to change it to the move or selection tool, it just stays in the paintbrush. I've uninstalled and reinstalled twice. I've deleted all the preferences I can find, to no avail.
At this point Photoshop is completely useless to me, any help is greatly appreciated.

We're having almost the same exact problem. All tools will stop working and we will be locked into the hand/move tool, I can use the keyboard to select a different tool and the tool pallet will show that I now have a different tool selected but my cursor will still display only the hand icon. This happens with two different machines and two different versions of PS.
1st machine: MacPro Dual Quad, OS 10.6.3 CS5
2nd machine: G5 Dual 2.5, 10.5.8 CS4

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When I open a file in Photoshop CS4, how can I resize My Open Window File?it is stuck on full screen

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Which operating system are you using?
On a windows os, usually one can just double click on the title bar in the open dialog.

Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Help: Photoshop CS4, Opens Adobe Help Website Automatically. Stuck in a loop.

Hello there!
I am having an issue with Adobe Photoshop CS4 (part of Creative Suite Web edition). Any action, including switching to the Photoshop windows automatically swaps out to Firefox and opens the Adobe help website.
My current action was converting a pentool path to a selection when the problem began.
I'm using Windows 7 on a PC. Any help on how to resolve this would be greatly appreciated!
Thank you.

Hi there and thank you for responding. :-)
I chose poor wording. I wasn't using a predefined action when the problem started. I used the pen tool to create a path and then right clicked to open the drop down, selected make selection and the error occured when the make selection dialogue box opened.
The Adobe help site then opened in Firefox. Returning to Photoshop, even just by alt-tab swapping back resulted in the help site opening again.
Ultimaty, I didn't find a solution, and used the task manager to force Photoshop to quit/crash.
I've had the error pop up once or twice before, but it is infrequent. I'd just like to try to find a preventitive method or solution, as so far, any time it's started, the only thing I can do is force Photoshop to quit completely.
I'm very sorry that I can't provide screenshots, but I hope that the explaination and additional system informaion might help.
Additional Info:
I don't know if this will be of any help, but my hardware setup is as follows
Wacom Intuos 4 Tablet and Grip Pen Stylus. (The standard pen which is included with the tablet.)
Processor: Dual Intel Core i7 CPR 920 @ 2.67 GHZ
RAM: 12.0 GB
Operating System: Windows 7 Home Premium Edition, 64 Bit
Graphics Card: Dual Nvidia Gforce 9800
And I am using Adobe Photoshop CS4, the version which ships with Adobe Creative Suite 4 Web Premium Edition.

Problem installing Adobe Photoshop CS4. Please help me.

Hi Geeks,
I am stuck with Adobe Photoshop CS4 (Trial) installation since last two days. I am desperately looking for help to get rid of this problem.
My Problem:
At the end of installation of Adobe Photoshop CS4 (Trial) i was prompted with en error
message stating some of the components were not installed. When I check the more information button provided in the error message window, it showed below error.
“Adobe Photoshop CS4 English Language Pack Error: Error 2.”
Still I could find the installed Photoshop in C:\Program files\Adobe\Adobe Photoshop CS4\Photoshop.exe
When I executed above file; application showed below error message and close it.
“Some of the application components are missing from the application directory, Please reinstall the application.”
I just try to run Adobe Device Central CS4 which was installed along with it. It showed below error message.
“The Localized resource files for this application could not be loaded. Please reinstall or repair the application and try again.”
So My Problem is I am unable to open Photoshop CS4 after its unsuccessful installation.
I spent more than a day in different ways as I explained below in more info section. I am desperately looking for helping hands to fix this problem.
I ever find this kind of difficulty with any other components installation in my 10 years of development experience. Please help me.
More info:
(1) I have downloaded Adobe Photoshop CS4 (Trial) in this month (July 09) from adobe official site.
(2) My PC OS Windows XP SP3.
(3) Prior to install Photoshop CS4 I had Acrobat reader 8 and Adobe DW CS4.
(4) After I read some stuff on net, I downloaded both Windows install Clean up and CS4InstallerDatabaseUtility.exe.
(5) First I uninstalled all DW CS4 and Photoshop CS4 using add/remove then rebooted.
then ran CS4InstallerDatabaseUtility.exe (which really did not removed as it did not
find any Adobe component), then installed Photoshop CS4. No luck. same error.
(6) This time I ran CS4InstallerDatabaseUtility.exe and removed DW CS4, Photoshop CS4 and flash and rebooted. Then I ran Photoshop CS4 as Administrator. Same thing repeated at the end of installation and when I tried to open the photoshop. Finding a real hard time with it.
Any kind of help to get rid of this problem would be highly appreciated.
Thanks in advance.
Regards,
R Sunil.

PS CS4 software itself has to be installed as Admin. Put the downloaded folder on the desktop (if not there already). Open the folder and right click on the .exe file and choose run as Admin.
Install on C drive is the best stable choice.
Before you do all this make the anti-virus is turned off. If windows defender is running turn that off too. If Adobe reader is installed renove that. Ensure no other adobe products are running in the background.
During install the process will hang at 90 percent for about 10 to 15 mins. This is normal.
After the software is installed reboot computer.
After reboot go to start, All Programs and right click on PS CS4. Click on properties, Compatibility and check run as Admin. Hit Apply and OK to close. Run PS CS4 and update to 11.0.1
Be Advised:
Now the biggest problem you might run into is that the trial install went too far and failed. If this happened you cannot re-install PS CS4 trial because of the DRM that is hidden in the registry hive. The hidden DRM prevents people from installing the trial more then once and limits the trial at 30 days. There is nothing you can do other then nuking the hard drive and a fresh install of your operating system.

Photoshop CS4 Extended, issues with resolution and font sizes on Mac

I have Photoshop CS4 Extended, which worked fine on my old 15 inch Macbook Pro, I think it was 2011 and had high definition display.
I now have a new 15 inch 'late 2013' Macbook Pro with retina display (2880 x 1800), and OS 10.9.4
I have 2 problems:
1) Using photoshop now, the resolution is a lot worse than with my old computer, even though my screen is higher resolution.
For example, the images themselves are worse resolution on my display, far less crisp and more pixelated than any of my other programs. And even the windows such as 'save as...' screens are terribly pixelated also. Is there a way to fix this?
2) When using the type tool, I cannot find how to change the size of the font. There used to be numbers which I could change, and also select the font type, both on the top menu bar always visible. Now there is not anymore. What there is there at the top, is what looks to be a bar on top of another bar. The top layer bar is on the left and reaches about one third of the way across the top, and I can drag it by its corner so it can extend more, but not less. It looks like there are things behind it which I cannot see, because it is over the top of them. Perhaps the text size and font options are stuck behind that. What can I do?
Many thanks!
Justin

Hi JJMack, you said "Seems like you want a low resolution display hook and external display to it." I do not know what that means. I did a google search for "low resolution display hook" and it came up with zero results. Also I do not have an external display, only my laptop.
Does anyone know what I can do to fix this issue? I would greatly appreciate any solution.
Thank you!

Photoshop CS4 type tool and paint bucket

I am teaching Photoshop CS4 to my students and have started having problems I've never encountered.
Problem #1 - Type tool won't work. We can create a text box and type in it. Text does not show on the document but does show in the layers palette. I've made sure the layer is on top, text is not too large for text box and font color contrasts the background. I've looked at the character and paragraph palettes looking for something unusual but have found nothing.
Problem #2 - the paint bucket is "stuck" on one color. No matter which color swatch I choose, the color does not change. I have created new documents and also shut down and re-opened the program but that didn't help either.
Has enyone encountered these problems? How did you solve the problem?

the_wine_snob wrote:
The Reset Preferences "three-finger salute" is for Windows. Press and hold all there, BEFORE you launch PS. Keep holding them down THROUGH the ENTIRE loading process.
Depending on how you start Photoshop, holding the keys down ahead of time won't work on Windows 7, Bill (and I'm not sure, but possibly other versions of Windows as well).
For example, double clicking an icon on the desktop with Control-Shift-Alt held down brings up the Properties of the icon.
You actually have to press and hold the keys as soon as humanly possible after starting the app. You have to be quick, but when you're quick enough you'll get...
-Noel

Adobe Photoshop cs4 freezes at "Preparing to Install..." on Mac OS X 10.6

I am trying to install Adobe Photoshop CS4 for the first time (it's not an upgrade) from the trying versión of adobe.com on Mac OS X 10.6 (all the latest updates are installed). The Mac install is also pretty fresh, although I have installed a few things. The CS4 install starts and I get a "Preparing to Install..." message. But, that's it. It's stuck there indefinitely.
I have disable my antivirus software, tried to use AdobeSupportAdvisor (but it doesn't seem to be able to determine that an install has been attempted), and been working through everything on
http://kb2.adobe.com/cps/407/kb407428.html
to no avail. I get the same behavior no matter what I try.
Any suggestions are very much appreciated.

While I understand you may have valid reasons for using it, I still have to ask, why on earth are you running antivirus on OSX? I know there are a few people here who love trying to convince the rest of the world that there actually is such a thing as a Mac virus, and that the threat is very real that unprotected Macs could be vulnerable, but I've been using OS X since 10.0 (early in 2002) and I've never seen or been affected by a virus on any of seven Macs I've owned.
I've tested McAfee (Virex), Norton, and Trend Micro products for Mac only to find that they are either cumbersome and bothersome to the point that they ruin the user experience of a truly user friendly OS, or they interfered with things I was trying to do or needed to do with other software.
The end result is that I do not use antivirus of any kind on my Mac and to date I've yet to have a single problem because of that choice.
I'd wager a good guess that the root of your problems is some background process of your antivirus trying to san the installer or stop the installation altogether because the installer is newer than a virus database file, which most companies don't make a serious priority of updating for Mac since they know as well as most of us that there aren't any Mac viruses out there just waiting to destroy an OS that isn't Windows.

Deploying Adobe Photoshop CS4 Extended over Network - issue

Hi all,
I'm hoping anyone can help me with this issue that has plagued me for a few weeks! First of all, here's the details I have:
* Adobe Photoshop CS4 Extended - downloaded media from Adobe website
* Creative Suite Deployment Toolkit - again, downloaded from Adobe website
* Installing to Windows XP with SP3
I ran Creative Suite Deployment Toolkit and set it up including our Volume Licensing key and it output some files including the XML files. I double clicked the AdobeUberInstaller.exe file and it got installed without any issue.
However, when I ran it as silent install via our SMS, it always get stuck at Adobe AIR install with the install log from
C:\Program Files\Common Files\Adobe\Installers\Adobe Photoshop CS4 11.0 09-02-2009.log
with this at the end of the log file:
[     320] Wed Sep 02 14:12:09 2009 INFO
Checking bootstrapper progress
[     320] Wed Sep 02 14:12:11 2009 INFO
Checking bootstrapper progress
[     320] Wed Sep 02 14:12:13 2009 INFO
Checking bootstrapper progress
[     320] Wed Sep 02 14:12:15 2009 INFO
Checking bootstrapper progress
[     320] Wed Sep 02 14:12:17 2009 INFO
Checking bootstrapper progress
[     320] Wed Sep 02 14:12:19 2009 INFO
Checking bootstrapper progress
and so on, with no end in sight.
I have left it more than hour. I also have left it all day, the log file is always full of it. I even "told" Creative Suite Deployment Toolkit not to install Adobe AIR and it still tries to install it anyway. I checked the AdobeUberInstaller.xml file and it has <Action>donotinstall</Action> marked for Adobe AIR. So I'm not even sure why it's trying to install it.
This happens on a PC that has Adobe AIR installed. I tried on another PC where it doesn't have Adobe AIR installed and I still get the same thing.
I'm running out of ideas how to get this to work and this is why I'm here to seek further help from you... help?
Has anyone seen this issue before and if so, what was the fix to get it to work?
Many thanks,
Tony Sutton

Hi all,
I received this e-mail from Adobe, so I thought I'd share this with you all for future ref.
Air needs to contact Adobe to get a certificate.   I would recommend not installing this as part of the suite and push out seperately. At any rate, if you AIR remotely, you will need to set the proxy to allow for the certification process. The other option might to create a snapshot of Air with the certificate already in place.
Here is KB article on it   http://kb2.adobe.com/cps/408/kb408168.html
Thanks all.

Photoshop CS4 performance issue

HI
we use App-V for almost all of our applications and we work with a local cache mode
as far as I know - the performance of a local application and the virtual application should be the same even if the package is big. a great example is Office 2010 App-V package which works the same as a local installation
We saw that there are some applications that run very slow comparing to a local installation on the same hardware
specifically - Adobe PhotoShop CS4 is a good example. when we load a 10MB picture and try to make a simple task like mark a selection - it takes forever for the application to response!
the weirdest think is that we tried to sequence the application both in App-V 4.6 SP3 and App-V 5.0 SP2 we got the same results. we tried the default things as reset the client's cache or allowing local interaction, com objects... etc.
I really have no idea what else we can do. as I wrote, larger applications work in our environment just fine, but there are some that stuck us. another application that works slower is NIS. I'm not sure if the performance issue is always from
the same reason but I'm trying to figure out what can we do to improve it
would love to get some ideas
Tamir Levy

Hello,
Since Microsoft made this claim (as stated by you), my recommendation to improve your situation still stands;
Open a ticket with Microsoft to understand the topic. My assumption would be that you could name the engineer who visited you a few years ago, and revisit the discussion you had with him and Microsoft directly.
(the statement of course goes against any independt benchmarking - such as
Project VRC,
acknowledged facts by the Community and more..)
As stated already; If you have tested all that you described, I can't offer anymore suggestions apart from the above.
Nicke Källén | The Knack| Twitter:
@Znackattack

Photoshop CS4 64bit crash at launch

Afternoon everyone! I know this might be a dead horse getting beaten again, but after searching the forums I couldn't find a situation that matches mine.
I am currently running Photoshop CS4, latest update to 11.0.2. Until about 2 days ago I was running 64bit version photoshop. I came into work the next morning and the computer was completely hung. I did a hard restart, and since then I can only use Photosop CS4 32bit. Every time I try to launch 64bit Cs4, this is the windows crash error I get:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           11.0.2.0
Application Timestamp:                     4bf2d91c
Fault Module Name:                          StackHash_693d
Fault Module Version:                        6.0.6002.18005
Fault Module Timestamp:                  49e0421d
Exception Code:                                  c0000374
Exception Offset:                                00000000000aef37
OS Version:                                          6.0.6002.2.2.0.768.3
Locale ID:                                             1033
Additional Information 1:                  693d
Additional Information 2:                  871b80e6da6de5d2b5e2f4f9fad7eab3
Additional Information 3:                  052d
Additional Information 4: 798a4fbf3c14af6d98c4492732c44346
I know this is not related to plugins, because I don't run plugins on my work computer. In fact, the largest files I use are usually 3000x3000, and under 4-5mb. I'm not pushing Photoshop at all. Any ideas?
I have tried doing a clean install 2x times with no luck. I'm wondering if something is stuck in registry or old files from a previous install are causing this? I have also made sure I'm updated with all my other related drivers: ATI graphics card up to date, etc.
Ideas?

Generally speaking, you should see no errors (just a whole lot of informationals). Probably the best thing is to just scan through the log using the time stamps to limit the entries to those that occurred around the time of the problem.
Might be a good time to open up the computer and clean out the dust (e.g., gently with a vacuum and brush nozzle). Overheating can reduce reliability. Does the room get hot (e.g., because the A/C is turned off) at any time of the day?
-Noel

Saving Jpeg in Photoshop CS4 and having problems

Okay, i have been looking all over the internet and i hope it's something really foolish...
After editing a photo in Photoshop (CS4) and saving it as a JPEG / JPG, many people using windows can't open the file, and it gets the extension .JPGG ( ...?... )
If I import the picture in Iphoto first and then mail it ther is no problem.
perhaps this is quite obvious to some, but it's a mystery to me.
To update my website i need to save my JPG files to an XML folder and then flash reads the files and opens them in the site.
The JPG files i saved using photoshop won't open in the site, even worse, the site won't even load because the loader gets 'stuck'.
i tried putting them in Iphoto first because that helped with with mailing, but it doesn't seem to be working this time.
I've tried all the JPG saving options like Baseline etc. converted them to RGB ( they already were) so i'm out of options.
ANYONE ?

Welcome to the Apple Discussions. I have CS3 so don't know if there's major changes to the formatting process by each version. That may be a question to ask in the Adobe support forum.
However, for a workaround you might try using the Automator workflow I created to change any image file to jpg with the sRGB color profile. Just drag the files onto the workflow icon and they will be converted. You can get it, "Convert to JPG and Embed sRGB profile", at Toad's Cellar. See if those jpgs will work OK. There will be some jpeg compression applied but if they are for posting on the web it may not be objectionable.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Photoshop CS4 & CS5: Fullscreen + Taskbar ?

Hi all!
Does anyone find a solution for the bug (for me it is) in Photoshop CS4 & CS5 - in Fullscreen mode the taskbar is no visible (MS Windows)?
In case someone from Adobe read this - COM'ON PEOPLE!!! IS NOT SO HARD TO FIX THIS!!! ADD A SIMPLE CHECK BOX IN OPTIONS, FOR USERS THAT NEEEEEED THEIR TASKBAR IN FULLSCREEN! how many complains do you need to fix this!?? Think again... a lot of people are stuck to CS3 just for this problem!
Best Regards,
Angry CS3 user, dreaming for CS4 & CS5 Photoshop
PS: @ admins -> please, move this to Photoshop -> Windows! It'll be more correct!

Gee, thanks a pantload, Dr Misfit, assuming you're talking about my suggestion to use Photoshop in a Restored window (i.e., in a window not occupying the full screen).
Oh, and you're also welcome for the link I provided to a tool that forces the Windows 7 Taskbar to be on top.
The *only* downside to using Photoshop in Restored view that's been identified, and I agree that it's not pleasant, is that in Restored view and using Tabs you're prevented from panning an image around to where you want it if it fits entirely within the window. So instead of working in the center of your screen you might have to work offset toward the corner. Aw. Now THAT's what I call a Big Deal compared to missing those all important Skype calls from your girlfriend.
I'm not against you working the way you want - it'd be just peachy if it worked just the way you like - but I'm here to tell you it's really, really not going to get changed in the current version just for you and the other three people on the planet who are for some reason jumping up and down about it. Adobe ain't Burger King. But someone who actually DID know something about Adobe and Photoshop would already know that.
You want to see the Taskbar now, work in Restored view. Simple as that. Get over it.
And have a little more respect for the people who try to help you for no reward other than the satisfaction of having helped someone.
-Noel

Photoshop CS4, genius pensketch, problems

I have a problem with the genius pensketch 9x12 on photoshop CS4, time to time the brush get stuck in one point and just make straight lines.
I work on windows 7, Reinstall the drivers but the problem persist.
this problem only happen on photoshop, illustrator and other programs doesn´t show this glitch.
please somebody know what happen?

Just clear install photoshop with no plugins
All app with GPU usage is shutdown
GPU drawing turn off\on no effect
I just notice what redrawing work few second after start appl, but novigation window empty, all redrawing after click :'(

When openong photoshop cs4- could not complete your request because wrong kind of document

Hi
I've just installed the free trial of photoshop cs4.. with much difficulty! Firstly it was saying please install adobe file exe? which I don't have a clue how to do. But I managed to install photoshop and thought I was getting somewhere, but now it keeps popping up with couldn't complete your request because it's the wrong kind of document? It allows me to go into photoshop but I can't seem to do anything? Can anyone help?
I'm a novice with computers so please bear this in mind when you respond. Many thanks

I found that knowledge-base article and did every step in it...
I even went beyond... I deactivated CS4, completely uninstalled using AppZapper and then manually went through and tossed every adobe pref file in both users and in system.
I then reinstalled CS4 from scratch, reactivated, and exact same issue. It happens when running in both the 32, and 64 bit kernel as well.
It's so odd too... it runs fine for around 40 seconds. I can open a doc, add type, but then that annoying error pop-up comes and it gets stuck in a loop. I can only click on 'OK', which just makes the error window open again. And again, again, etc... you can't escape. The only way to quit is to 'force quit'.

Photoshop CS4 Stuck in paintbrush

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