Photoshop CS4 won't launch because scratch disc missing?

How do I resolve this without re-installing?

Try trashing the Photoshop preferences
Restore all preferences to default settings
Do one of the following:
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
(Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.New Preferences files are created the next time you start Photoshop.
http://adobe.ly/PS_Prefs

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Photoshop CS4 won't launch

I'm getting this error message "Could not open scratch file because the disk is not available."
The disk is mounted and on the desktop. All I did was go into photoshop CS4 and add another scratch area which is one of the Hard drives mounted on the desk top. I'm running the latest Leopard 10.5.7 my Mac is Dual-Core Intel with 9GB ram, The Hard drive I have Photoshop on is a new 1TB Seagate and a similar one using for the other scratch disk. I had just installed this new HD formatted it OK and Carbon copy cloned every thing from my back Up. I was running Photoshop for a while then I realized I wanted to add another scratch disk area (or disk). I quit Photoshop after I made the change and tryed to open it when I got the error.

James Bechdel wrote:
OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
So what??? If you want to do editing on another drive you can still launch the one and only copy that will work on your bloody machine, namely the one installed and activated on your startup drive.
Any other copies of Photoshop you have installed on different drives attached to your computer WILL NOT BE ACTIVATED, they won't even launch, they won't work at all! However, they will confuse the hell out of the working copy of Photoshop.
When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully.

Photoshop CS4 won't launch {error: quit unexpectedly} on 10.5.8. Reinstall doesn't fix.

suggestions are more than welcome! thank you in advance.

James Bechdel wrote:
OK I selected the photoshop app's icon in the finder and did a cmd I or get
info but there was no "ignore ownership" I know what your talking about but
it wasn't there.
Oy!
Why the heck did you do that, James?
I said highlight the icon of the bloody HARD DRIVE you want to designate as a scratch drive; not the darned Photoshop application icon!
CHECK the "Ignore ownership on this volume" box.
James Bechdel wrote:
…why I have Photoshop on another internal HD. Is one of myHD's is for when I do Video editing and I may need Photoshop.
So what??? If you want to do editing on another drive you can still launch the one and only copy that will work on your bloody machine, namely the one installed and activated on your startup drive.
Any other copies of Photoshop you have installed on different drives attached to your computer WILL NOT BE ACTIVATED, they won't even launch, they won't work at all! However, they will confuse the hell out of the working copy of Photoshop.
When you edit video you can just boot off the same startup drive. Who led you on that totally screwed path? Had you ever used a Mac before? You have to learn Mac 101.
You desperately need to get this book [CLICK HERE] and study it carefully.

Photoshop CS4 won't launch....Why is it freezing...now?

Using Design Premium CS4.....in my Program file folder, there are two PS programs listed, this just started today..I try to open either version they hang forever. I have restored PSx64 to an earlier (because it showed todays date under modified) versit didn't help. The restore option was not available in the other PS file. I have tried to update via Adobe...that site tells me there is a JAVA issue, which there isn't I checked. I was able to eventually download the UPDATE file from Adobe, but I am now afraid to open the file for fear of making an already screwed up situation worse! I'm stuck! How odd that this did not start until after I put itunes on my computer....PHOTOSHOP is my life...PLEASE help...Thanks in advance for any and all help...Ingrid

Post the actual error messages you getting tha actual issue. Also reset you Photoshop Preferences.

Acrobat CS4 won't launch because of Air error

When I try to launch Acrobat CS4 on a Windows XP computer a window pops up saying Adobe AIR needs to update first, so I let it update but when it finishes the process I get an error message saying "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I have tried uninstalling AIR then downloading and installing the latest version from Adobe's site but it still tries to update when I run Acrobat and it still locks up with the same error message. I've checked and I do have all the latest updates for Acrobat installed and I've definietely got the latest version of AIR... I've even run a uninstall clean up utility from microsoft just to make sure I've removed all old instances of AIR but nothing seems to help. Does anyone have any ideas?

Some info would be needed ...
OS/CPU/GPU/RAM is always good ... and then the specific version of PrPro you're using, whether you've been running and this suddenly occurred, or if this is the first time you've tried to use the program after installation ... that sort of thing.
Neil

Photoshop CS4 will not launch after installing Yosemite.

Photoshop CS4 will not launch after installing Yosemite. All the other CS4 apps open. I upgraded Java. Genius Bar could not get it to launch.

Here's the fix I found, by way of an explanation...
Snow Leopard prompted me on my first startup with the following error:
"There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
Thanks for the ideas!

Adobe Photoshop CS5 won't launch after Mac update

I updated my mac yesterday to Maverick and now Adobe Photoshop CS5 won't launch. Can you tell me what files I need to delete to get it to launch. I tried reinstalling it, and that didn't help.
thanks

It's very strange. When I try to double click on the program to open it,
it's like I'm doing nothing. it sort of blinks like it's going to open but
does nothing. That's the way it is if I control click and try to open too.
I did try to reboot. Is there something I could delete in the Library
file or something?
thanks

Photoshop CS4 Won't open. Error 150:30.

Switched to new Mac. Now Photoshop CS4 won't open. Showing Error 150:30. What is going on?

See the following posting from some time ago:
http://forums.adobe.com/thread/1166199?tstart=90

My computer crashed. I bought a new Mac Book Air, but my Photoshop CS4 won't download.

My computer crashed. I bought a new Mac Book Air, but my Photoshop CS4 won't download. It keeps wanting a serial number from my last product. I put it in, but it isn't taken. I am frustrated and furious! What can I do?

Bateman777 I reviewed your account and it appears the full version Photoshop software title you purchased was Photoshop CS3. As Kglad suggested please make sure to utilize your previous full version serial number. You can find details on how to locate your registered serial numbers at Find your serial number quickly.

Loaded OfficeforMac2011 on OS10.5.8; software won't launch because of font problem. How do I find and remove offending fonts?

Loaded OfficeforMac2011 on OS10.5.8; software won't launch because of font problem. How do I find and remove offending fonts?

Message - Can't open a Scratch File & Photoshop CS4 Won't load

I just installed Photoshop CS4, both the 32 and 64 bit versions (part of the "Master Collection"). After opening the programs I changed the scratch disk location to two separate drives other than where Photoshop resides, where it had placed said file as a default. Now neither Photoshop versions will open.
I get the following message:
"Could not open a scratch file because the scratch file is locked..."
Just one problem, there is no scratch file visible on either of the two drives...
My operating system is Vista Ultimate on a 64 bit Quad CPU machine with 8Gb of ram, two Raptor HDs, four 750Gb HDs configured into one RAID 5 drive and Nvida GEForce 8800GTS graphics card.
Has anyone here experienced a similar problem???
Cheers,
Michael

Had the same problem, and called Adobbe tech support, who solved the problem <g>. In Computer find the disk you want to use as a scratch disk, select, right click, and choose properties. Go to the Security tab and highlight Users (your name) and look at the Permissions. To use as a scratch disk, Full control needs to be checked (Allowed). If it's not, edit the Permissions for Users, and check Full Control. Apply and OK. Setting that disk as a scratch disk should now work fine.

Photoshop CS6 won't launch and when it does it's really slow...help?

Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
Here are my comp specs:
Samsung
Processor:
AMD A6-3420M APU with
Radeon (Tm) HD graphics 1.50 ghz
Installed Memory (RAM) - 4.00 (3.48 usable)
64 Bit operating System running on Windows 7 home premium, service pack 1
I also did just recently install the new update Adobe had for Photoshop, so that's up to date.
It's getting really frustrating! I have another program I'm using in the meantime (Paint tool Sai), but I'd really like to use Photoshop CS6.....
Any help would be greatly appreciated!

Make sure you updated the drivers from AMD's website, not Microsoft.
Make sure you are running the 64 bit version of Photoshop, not 32 bit.
Disable all third party plugins, and try disabling system utilities (we've seen font managers, antivirus, disk backup software, etc. cause slowdowns due to bugs in those utilities).

Photoshop CC won't launch on my laptop

I've downloaded Photoshop CC and update twice, but it won't launch from Creative Cloud, and i can't find the program in my files. Help?

As i wrote my crystal ball is not working well on this. I can not tell if you have installed Adobe Creative Cloud Desktop application which is used to Install Photoshop creative cloud versions Or that you downloaded the Photoshop direct installer without using Adobe Download Manager. You write PS goes immediately into an error and shuts down. You do not include what the error is. You do not show Windows Reliability History PS crash report.
The forum guidelines has this an other suggestions for using these forums.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM;
Crash reports; Etc
Help fix my crystal ball give it something to look over.

Photoshop CS4 will not launch after upgrade to 10.6

I just upgraded to Snow Leopard and found that Adobe Photoshop CS4 crashes every time during launch, moments after the splash screen disappears. I ran the Adobe Updater to see if there was a patch for this, but no go. I've already upgraded to 10.6.1 to no avail.
Photoshop is my livelihood and I'd sure appreciate some help getting this fixed before it starts to cost me! Any ideas?
Thanks a lot,
-i-

Here's the fix I found, by way of an explanation...
Snow Leopard prompted me on my first startup with the following error:
"There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
Thanks for the ideas!

Photoshop CS4 won't recognize file and won't save

Help! I have Photoshop CS4. I have had trouble in the past with photoshop not recognizing my raw files from Nikon (NEF). Sometimes it does and sometimes it doesn't. Now I can't get PS to save any file, jpeg or ps. Can anyone help me please?

Cherichman wrote:
…What next?
• First of all, click on the following link and READ it in its entirety. Then provide basic information.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
• What exact version of Ps CS4 are you using? 11.0.2?
• Exact version of the OS?
• You are not working over a network, are you?
• Have you tried creating a fresh, new account and logging in as a different user?
• Have you Repaired Permissions with Apple's Disk Utility?
• Check the read and write permissions on the folder(s) and volume(s) to which you are attempting to save.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

Photoshop CS4 won't launch because scratch disc missing?

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