Photoshop CS5.1 and CS6 both crash

Question

I try to make a document and save but it crashes sometimes it can't even get into save for web.
I reinstalled both but the problem never goes away I deleted prefs I don't have any plugins what could the problem be?

Answer 1

Version=1
EventType=APPCRASH
EventTime=130328667471024586
ReportType=2
Consent=1
UploadTime=130328667473054703
ReportIdentifier=c62bb587-712e-11e3-8e88-180373aa840a
IntegratorReportIdentifier=c62bb586-712e-11e3-8e88-180373aa840a
Response.BucketId=3917402369
Response.BucketTable=1
Response.type=4
Response.CabId=-177802328
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f61beba
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18247
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=521ea91c
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000599fc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
UI[3]=Adobe Photoshop CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
will this help? theres more if you need it