Photoshop CS5.1 crashes when trying to open Manage Custom Sizes in print window. Help??

I have OS 10.10.2.  When printing and trying to access the "Manage Custom Sizes" in the print window, my Photoshop CS5.1 crashes.  I have not had problems up until now.  Not sure what changed. Can anyone help me figure this out?

A preferences reset should fix it.
Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.
Release those keys when you see the Delete Photoshop Settings dialog. Click "Yes" to do this.
You may have to go into the CS5 application folder and directly double-click the Photoshop.app there.

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