Photoshop CS5.1 file corrupted after crash
I had spent my artwork for many days with so many effort and time, and it has been corrupted after a computer crash (not PSD crash). I am using Windows 7.
What happened after: 1 black layer (around 59 MB)
What happened before: Had multiple saves, 15+ layers (so why it is not back to the latest save?)
I tried: Previews in PSD, Bridge, using recovery programs (none worked), hex editor, searched for temp./restore previous version files (none)
Please tell me how to recover this file. I know that I will create backups next time, but please help me with this issue (can't find solution anywhere else e.g. articles)
Have you the Shadow Copy option enabled? When yes you can try a right click on the appropriate file an the click on "Previous versions". If there's nothing, I'll see no chance.
Axel
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Here's what I have (Sorry about the size, I didn't know what might help)
Summary
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD Phenom II X6 1035T 29 °C
Thuban 45nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Dell Inc. 0FF3FN (CPU 1) 31 °C
Graphics
Generic Non-PnP Monitor (1360x768@60Hz)
P244W (1920x1080@60Hz)
1024MB ATI AMD Radeon HD 5450 (Dell) 51 °C
Hard Drives
932GB Seagate ST310005 28AS SATA Disk Device (SATA) 32 °C
Optical Drives
HL-DT-ST DVD+-RW GH50N SATA CdRom Device
Audio
Realtek High Definition Audio
Operating System
Windows 7 Home Premium 64-bit SP1
Computer type: Desktop
Installation Date: 06/17/10 12:43:37
Serial Number: 6RBBT-F8VPQ-QCPVQ-KHRB8-RMV82
Windows Security Center
User Account Control (UAC) Enabled
Notify level 1 - Rare Notify
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time 3:00 AM
Windows Defender
Windows Defender Disabled
Firewall
Firewall Enabled
Display Name AVG Internet Security 2013
Antivirus
Antivirus Enabled
Display Name AVG Internet Security 2013
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.0.9600.17207
PowerShell
Version 2.0
Java
Java Runtime Environment
Path C:\Program Files (x86)\Java\jre6\bin\java.exe
Version 6.0
Update 37
Build 06
Java Runtime Environment
Path C:\Program Files\Java\jre6\bin\java.exe
Version 6.0
Update 23
Build 05
Java Runtime Environment
Path C:\Program Files (x86)\Java\jre7\bin\java.exe
Version 7.0
Update 55
Build 14
Java Runtime Environment
Path C:\Program Files\Java\jre7\bin\java.exe
Version 7.0
Update 51
Build 13
Environment Variables
USERPROFILE C:\Users\Admin
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Admin\AppData\Local\Temp
TMP C:\Users\Admin\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
OS Windows_NT
Path C:\Program Files\Common Files\Microsoft Shared\Windows Live
C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
C:\Program Files (x86)\AMD\Fusion Media Explorer\
c:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\
C:\Program Files (x86)\Windows Live\Shared
C:\Program Files (x86)\Calibre2\
C:\Program Files (x86)\QuickTime\QTSystem\
C:\Program Files (x86)\Smart Projects\IsoBuster
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
NUMBER_OF_PROCESSORS 6
PROCESSOR_LEVEL 16
PROCESSOR_IDENTIFIER AMD64 Family 16 Model 10 Stepping 0, AuthenticAMD
PROCESSOR_REVISION 0a00
asl.log Destination=file
Power Profile
Active power scheme High performance
Hibernation Disabled
Turn Off Monitor after: (On AC Power) 60 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) 60 min
Screen saver Disabled
Uptime
Current Session
Current Time 7/11/2014 7:16:54 AM
Current Uptime 10,666 sec (0 d, 02 h, 57 m, 46 s)
Last Boot Time 7/11/2014 4:19:08 AM
TimeZone
TimeZone GMT -8:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt
Process List
AAM Updates Notifier.exe
Process ID 6124
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
Memory Usage 7.09 MB
Peak Memory Usage 15 MB
alg.exe
Process ID 2164
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\alg.exe
Memory Usage 2.00 MB
Peak Memory Usage 4.63 MB
armsvc.exe
Process ID 1924
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
Memory Usage 16 MB
Peak Memory Usage 19 MB
atieclxx.exe
Process ID 1276
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atieclxx.exe
Memory Usage 6.10 MB
Peak Memory Usage 8.94 MB
atiesrxx.exe
Process ID 932
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atiesrxx.exe
Memory Usage 2.21 MB
Peak Memory Usage 4.74 MB
audiodg.exe
Process ID 3912
User LOCAL SERVICE
Domain NT AUTHORITY
Memory Usage 19 MB
Peak Memory Usage 34 MB
AVG-Secure-Search-Update_MAY2013_TB.exe
Process ID 2252
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_MAY2013_TB.exe
Memory Usage 4.22 MB
Peak Memory Usage 5.21 MB
avgcfgex.exe
Process ID 3980
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe
Memory Usage 2.04 MB
Peak Memory Usage 5.21 MB
avgcsrva.exe
Process ID 4064
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
Memory Usage 44 MB
Peak Memory Usage 54 MB
avgcsrva.exe
Process ID 2964
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
Memory Usage 129 MB
Peak Memory Usage 219 MB
avgemca.exe
Process ID 2616
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
Memory Usage 8.71 MB
Peak Memory Usage 13 MB
avgfws.exe
Process ID 1996
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgfws.exe
Memory Usage 29 MB
Peak Memory Usage 48 MB
avgidsagent.exe
Process ID 2044
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
Memory Usage 36 MB
Peak Memory Usage 41 MB
avgnsa.exe
Process ID 2600
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
Memory Usage 20 MB
Peak Memory Usage 27 MB
avgrsa.exe
Process ID 2828
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgrsa.exe
Memory Usage 88 MB
Peak Memory Usage 102 MB
avgui.exe
Process ID 5128
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\AVG\AVG2013\avgui.exe
Memory Usage 19 MB
Peak Memory Usage 110 MB
avgwdsvc.exe
Process ID 1232
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
Memory Usage 25 MB
Peak Memory Usage 54 MB
CCC.exe
Process ID 5420
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Memory Usage 119 MB
Peak Memory Usage 128 MB
CS5ServiceManager.exe
Process ID 736
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
Memory Usage 7.50 MB
Peak Memory Usage 7.50 MB
csrss.exe
Process ID 456
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 9.57 MB
Peak Memory Usage 11 MB
csrss.exe
Process ID 540
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 19 MB
Peak Memory Usage 32 MB
Dropbox.exe
Process ID 5568
User Admin
Domain HANDYWERKSTATIO
Path C:\Users\Admin\AppData\Roaming\Dropbox\bin\Dropbox.exe
Memory Usage 137 MB
Peak Memory Usage 191 MB
DSUpd.exe
Process ID 4200
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
Memory Usage 7.46 MB
Peak Memory Usage 18 MB
E_S40RPB.EXE
Process ID 1764
User SYSTEM
Domain NT AUTHORITY
Path C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
Memory Usage 1.21 MB
Peak Memory Usage 3.76 MB
E_S40STB.EXE
Process ID 1360
User SYSTEM
Domain NT AUTHORITY
Path C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
Memory Usage 1.38 MB
Peak Memory Usage 4.25 MB
eEBSvc.exe
Process ID 1680
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
Memory Usage 9.88 MB
Peak Memory Usage 13 MB
EEventManager.exe
Process ID 5196
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
Memory Usage 8.48 MB
Peak Memory Usage 12 MB
EvernoteClipper.exe
Process ID 5328
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
Memory Usage 4.85 MB
Peak Memory Usage 8.15 MB
explorer.exe
Process ID 2416
User Admin
Domain HANDYWERKSTATIO
Path C:\Windows\Explorer.EXE
Memory Usage 223 MB
Peak Memory Usage 277 MB
firefox.exe
Process ID 5924
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Memory Usage 656 MB
Peak Memory Usage 760 MB
FreemakeUtilsService.exe
Process ID 1732
User SYSTEM
Domain NT AUTHORITY
Path C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
Memory Usage 81 MB
Peak Memory Usage 90 MB
Fuel.Service.exe
Process ID 1972
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
Memory Usage 4.38 MB
Peak Memory Usage 7.82 MB
GoogleCrashHandler.exe
Process ID 5640
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
Memory Usage 656 KB
Peak Memory Usage 4.53 MB
GoogleCrashHandler64.exe
Process ID 288
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler64.exe
Memory Usage 716 KB
Peak Memory Usage 4.96 MB
GoogleUpdate.exe
Process ID 5492
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Memory Usage 5.27 MB
Peak Memory Usage 7.61 MB
ipoint.exe
Process ID 4244
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files\Microsoft IntelliPoint\ipoint.exe
Memory Usage 20 MB
Peak Memory Usage 31 MB
lsass.exe
Process ID 652
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\lsass.exe
Memory Usage 16 MB
Peak Memory Usage 20 MB
lsm.exe
Process ID 660
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\lsm.exe
Memory Usage 2.94 MB
Peak Memory Usage 5.04 MB
mbae-svc.exe
Process ID 2896
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-svc.exe
Memory Usage 7.40 MB
Peak Memory Usage 12 MB
mbae.exe
Process ID 5276
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae.exe
Memory Usage 5.36 MB
Peak Memory Usage 10 MB
mbam.exe
Process ID 3520
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
Memory Usage 48 MB
Peak Memory Usage 72 MB
mbamscheduler.exe
Process ID 2332
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
Memory Usage 13 MB
Peak Memory Usage 18 MB
mbamservice.exe
Process ID 3396
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
Memory Usage 74 MB
Peak Memory Usage 260 MB
mDNSResponder.exe
Process ID 1624
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Bonjour\mDNSResponder.exe
Memory Usage 3.91 MB
Peak Memory Usage 6.45 MB
Microsoft.MDX.AnalyticsService.exe
Process ID 3488
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Microsoft Digital Experience\Microsoft.MDX.AnalyticsService.exe
Memory Usage 57 MB
Peak Memory Usage 65 MB
MOM.exe
Process ID 6104
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
Memory Usage 110 MB
Peak Memory Usage 111 MB
OSPPSVC.EXE
Process ID 5116
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
Memory Usage 8.32 MB
Peak Memory Usage 14 MB
Photoshop.exe
Process ID 5956
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Memory Usage 2.09 GB
Peak Memory Usage 2.10 GB
RAVCpl64.exe
Process ID 1268
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
Memory Usage 14 MB
Peak Memory Usage 22 MB
services.exe
Process ID 644
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\services.exe
Memory Usage 7.89 MB
Peak Memory Usage 15 MB
SftService.exe
Process ID 3656
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
Memory Usage 8.15 MB
Peak Memory Usage 13 MB
smss.exe
Process ID 312
User SYSTEM
Domain NT AUTHORITY
Path \SystemRoot\System32\smss.exe
Memory Usage 1.91 MB
Peak Memory Usage 2.41 MB
Speccy64.exe
Process ID 8140
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files\Speccy\Speccy64.exe
Memory Usage 30 MB
Peak Memory Usage 30 MB
spoolsv.exe
Process ID 1436
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\spoolsv.exe
Memory Usage 20 MB
Peak Memory Usage 27 MB
STService.exe
Process ID 4276
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
Memory Usage 12 MB
Peak Memory Usage 18 MB
svchost.exe
Process ID 1016
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 262 MB
Peak Memory Usage 350 MB
svchost.exe
Process ID 132
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 58 MB
Peak Memory Usage 768 MB
svchost.exe
Process ID 3792
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 4.29 MB
Peak Memory Usage 7.56 MB
svchost.exe
Process ID 656
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 3.31 MB
Peak Memory Usage 6.21 MB
svchost.exe
Process ID 6152
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 1.82 MB
Peak Memory Usage 4.96 MB
svchost.exe
Process ID 376
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 18 MB
Peak Memory Usage 22 MB
svchost.exe
Process ID 1112
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 19 MB
Peak Memory Usage 24 MB
svchost.exe
Process ID 1528
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 17 MB
Peak Memory Usage 21 MB
svchost.exe
Process ID 1552
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 10 MB
Peak Memory Usage 18 MB
svchost.exe
Process ID 764
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 14 MB
Peak Memory Usage 18 MB
svchost.exe
Process ID 844
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 7.57 MB
Peak Memory Usage 11 MB
svchost.exe
Process ID 976
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 43 MB
Peak Memory Usage 50 MB
System
Process ID 4
Memory Usage 188 MB
Peak Memory Usage 369 MB
System Idle Process
Process ID 0
taskeng.exe
Process ID 1476
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\taskeng.exe
Memory Usage 3.57 MB
Peak Memory Usage 6.61 MB
taskhost.exe
Process ID 2212
User Admin
Domain HANDYWERKSTATIO
Path C:\Windows\system32\taskhost.exe
Memory Usage 15 MB
Peak Memory Usage 23 MB
Toaster.exe
Process ID 3896
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
Memory Usage 106 MB
Peak Memory Usage 124 MB
TuneUpUtilitiesApp64.exe
Process ID 1380
User Admin
Domain HANDYWERKSTATIO
Path C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
Memory Usage 7.35 MB
Peak Memory Usage 12 MB
TuneUpUtilitiesService64.exe
Process ID 3740
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
Memory Usage 17 MB
Peak Memory Usage 30 MB
wininit.exe
Process ID 532
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wininit.exe
Memory Usage 3.78 MB
Peak Memory Usage 7.03 MB
winlogon.exe
Process ID 600
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\winlogon.exe
Memory Usage 4.29 MB
Peak Memory Usage 6.38 MB
WLIDSVC.EXE
Process ID 3864
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
Memory Usage 9.04 MB
Peak Memory Usage 17 MB
WLIDSVCM.EXE
Process ID 1140
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
Memory Usage 1.34 MB
Peak Memory Usage 3.83 MB
WmiApSrv.exe
Process ID 5268
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\WmiApSrv.exe
Memory Usage 6.47 MB
Peak Memory Usage 6.47 MB
WmiPrvSE.exe
Process ID 5344
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 20 MB
Peak Memory Usage 20 MB
WmiPrvSE.exe
Process ID 5448
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 20 MB
Peak Memory Usage 20 MB
wmpnetwk.exe
Process ID 3644
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Program Files\Windows Media Player\wmpnetwk.exe
Memory Usage 50 MB
Peak Memory Usage 50 MB
Scheduler
7/11/2014 7:35 AM; DigitalSite
7/11/2014 7:36 AM; GoogleUpdateTaskUserS-1-5-21-2935147341-2944613476-2207280127-1002UA
7/11/2014 7:47 AM; Adobe Flash Player Updater
7/11/2014 12:00 PM; SystemToolsDailyTest
7/11/2014 10:36 PM; GoogleUpdateTaskUserS-1-5-21-2935147341-2944613476-2207280127-1002Core
7/11/2014 11:16 PM; IORRT
7/12/2014 2:00 AM; AdobeAAMUpdater-1.0-HANDYWERKSTATIO-Admin
7/14/2014 10:00 AM; Adobe online update program
7/14/2014 10:00 AM; ALL Update
7/14/2014 10:00 AM; FileHippo.com online update program
7/14/2014 10:00 AM; Java Update Scheduler
7/25/2014 8:00 PM; PCDoctorBackgroundMonitorTask
AVG-Secure-Search-Update_MAY2013_TB_rel
CCleanerSkipUAC
Google Updater and Installer
GoogleUpdateTaskMachineCore
GoogleUpdateTaskMachineUA
Hybrid
PCDEventLauncherTask
Private Internet Access Startup
SidebarExecute
TuneUpUtilities_Task_BkGndMaintenance2013
Hotfixes
7/10/2014 Security Update for Windows 7 for x64-based Systems (KB2971850)
A security issue has been identified in a Microsoft software
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Microsoft has released an update for Microsoft Office 2010 32-Bit
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Microsoft has released an update for Microsoft Office 2010 32-Bit
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Microsoft has released an update for Microsoft Office 2010 32-Bit
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7/10/2014 Update for Windows 7 for x64-based Systems (KB2952664)
Install this update to resolve issues in Windows. For a complete
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Install this update to resolve issues in Windows. For a complete
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After you install this item, you may have to restart your computer.
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A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
7/10/2014 Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition
Microsoft has released an update for Microsoft Excel 2010 32-Bit
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After the download, this tool runs one time to check your computer
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7/10/2014 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
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A security issue has been identified in a Microsoft software
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listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
7/10/2014 Security Update for Windows 7 for x64-based Systems (KB2961072)
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
7/10/2014 Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Microsoft has released an update for Microsoft Office 2010 32-Bit
Edition. This update provides the latest fixes to Microsoft Office
2010 32-Bit Edition. Additionally, this update contains stability
and performance improvements.
7/10/2014 Update for Windows 7 for x64-based Systems (KB2973337)
Install this update to resolve issues in Windows. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article for more information.
After you install this item, you may have to restart your computer.
7/10/2014 Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2962872)
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
7/10/2014 Security Update for Windows 7 for x64-based Systems (KB2973351)
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
6/24/2014 Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (KB2565063)
A security issue has been identified leading to MFC application
vulnerability in DLL planting due to MFC not specifying the full
path to system/localization DLLs. You can protect your computer
by installing this update from Microsoft. After you install this
item, you may have to restart your computer.
6/23/2014 Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (KB2565063)
A security issue has been identified leading to MFC application
vulnerability in DLL planting due to MFC not specifying the full
path to system/localization DLLs. You can protect your computer
by installing this update from Microsoft. After you install this
item, you may have to restart your computer.
6/12/2014 Windows Malicious Software Removal Tool x64 - June 2014 (KB890830)
After the download, this tool runs one time to check your computer
for infection by specific, prevalent malicious software (including
Blaster, Sasser, and Mydoom) and helps remove any infection that
is found. If an infection is found, the tool will display a status
report the next time that you start your computer. A new version
of the tool will be offered every month. If you want to manually
run the tool on your computer, you can download a copy from the
Microsoft Download Center, or you can run an online version from
microsoft.com. This tool is not a replacement for an antivirus
product. To help protect your computer, you should use an antivirus
product.
6/12/2014 Security Update for Windows 7 for x64-based Systems (KB2957509)
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restaupdate directly, http://www.adobe.com/downloads/updates/
-
Photoshop CS5 (under Windows 7) crashes when I try to print
Hi,
I am running 64-bit Photoshop CS5 Extended upgraded to current version (12.0.4).
When I try to print, every single time, I get the following error immediately:
> Adobe Photoshop CS5 has stopped working
Windows is checking for a solution to the problem
and then shortly after
> Adobe Photoshop CS5 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Quite infuriating. My printer works fine. I can print photos to it from Lightroom no problem (which, in this occasion, I had to do - saved from PS, imported to LR, then printed... very efficient!!).
I note there are other posts on this but they seem to be mostly Mac and also many seem to cure by upgrading to 12.0.4.
I am a relatively light user (keen amateur not professional) so I don't use PS regularly. However this also means it is pretty much an out-of-the-box install since I don't tinker with it either. It's so long since I last used it I can't remember if I had this problem last time - I vaguely recall having had it sometimes but not others. Doesn't seem to matter whether the file I opened is a JPG or a PSD (the only two I have tried).
Any help out there?
Thanks
AlastairSo if we have say, 10 or so printers with 10 different drivers and every application works with every printer, including Photoshop.
And we apply an update to Photoshop.
And now Photoshop crashes everytime we print regardless of what printer we pick, but a previous version of Photoshop is still able to print.
Do all the printer drivers suddenly have bugs . . . or could it possibly be the common denominator, i.e Photoshop, that has the bug?
Everyone who is having this issue of Photoshop crashing when you try to print after a change/update.
Try this:
DO NOT MERELY ATTEMPT TO PRINT EXISTING FILES.
Start a fresh document and attempt to print that.
If you can print any file created AFTER the change/update but cannot print any files created BEFORE the change/update, this indicates that Photoshop is retaining file attributes that are not compatible with printing after the change/update.
How can these attributes be replaced with compatible attributes? Changing the default printer as mentioned above may do the trick. -
Issue during install of Photoshop CS5 - files do not completely extract.
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder" - trying to install Photoshop CS5 after hard drive crashed. New install of Windows 7 64bit. Downloaded install files and get this message part way through the extraction.
are you installing on a partition less than 1tb in size? if not, partition your hd so you can install on a less than 1tb sized partition.
-
Photoshop CS5 Type Tool Causes Crash - Tried Several Fixes
Hello,
I've tried validating and removing bad fonts via Font Book, restarted in safe mode (during which time, the type tool works, but not after normal rebooting), updated to 12.0.1, ran all updates for OSX, still getting the crash.
Telephone support was no help. In fact, I don't think they knew what they were doing at all.
I believe my system configuration is in the crash report below. Please tell me someone can help. I didn't spend this money just to have a pretty icon in my dock.
Thanks in advance!
B
Process: Adobe Photoshop CS5 [299]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.1 (12.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [161]
Date/Time: 2010-09-21 18:32:57.119 -0500
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 201265 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 207 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: D0978AA8-6CCA-41AA-8ED8-F068F6CCA89E
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** error for object 0x10df84800: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00000001094f43d6 __kill + 10
1 libSystem.B.dylib 0x0000000109594972 abort + 83
2 libSystem.B.dylib 0x0000000109583625 szone_error + 519
3 libSystem.B.dylib 0x00000001094b0b4b small_free_list_remove_ptr + 246
4 libSystem.B.dylib 0x00000001094ad5ef szone_free_definite_size + 3254
5 libFontParser.dylib 0x000000010c3e4314 FPFontCreateFontsWithPath + 1358
6 libCGXType.A.dylib 0x000000010d7dfe52 create_private_data_with_path + 22
7 com.apple.CoreGraphics 0x000000010abe7c63 CGFontCreateFontsWithPath + 51
8 com.apple.CoreGraphics 0x000000010abe78c4 CGFontCreateFontsWithURL + 433
9 com.apple.CoreText 0x000000010b5e5073 TCGFont::TCGFont(__CFURL const*, bool) + 73
10 com.apple.CoreText 0x000000010b5e4e00 TCGFontCache::CopyFont(__CFURL const*) const + 92
11 com.apple.CoreText 0x000000010b5e4c5a TBaseFont::CopyNativeFont() const + 50
12 com.apple.CoreText 0x000000010b5e6517 TBaseFont::CopyAvailableTables(unsigned int) const + 25
13 AdobeCoolType 0x000000010629a60e CTCleanup + 1011924
14 AdobeCoolType 0x000000010629d5a4 CTCleanup + 1024106
15 AdobeCoolType 0x000000010629d6e3 CTCleanup + 1024425
16 AdobeCoolType 0x000000010629ef14 CTCleanup + 1030618
17 AdobeCoolType 0x00000001061f23e3 CTCleanup + 323241
18 AdobeCoolType 0x0000000106152d04 0x10614e000 + 19716
19 AdobeCoolType 0x000000010618215d 0x10614e000 + 213341
20 AdobeCoolType 0x00000001061bf822 CTCleanup + 115432
21 AdobeCoolType 0x00000001061779d8 0x10614e000 + 170456
22 AdobeCoolType 0x0000000106189f54 0x10614e000 + 245588
23 AdobeCoolType 0x000000010617da18 0x10614e000 + 195096
24 AdobeCoolType 0x000000010619036e 0x10614e000 + 271214
25 com.adobe.Photoshop 0x0000000100909940 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6474928
26 com.adobe.Photoshop 0x00000001008fcb74 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6422244
27 com.adobe.Photoshop 0x0000000100964498 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6846472
28 com.adobe.Photoshop 0x0000000100970fc8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6898488
29 com.adobe.Photoshop 0x000000010097284c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6904764
30 com.adobe.Photoshop 0x0000000100448cbf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1490991
31 com.adobe.Photoshop 0x0000000100c46c02 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9871218
32 com.adobe.Photoshop 0x0000000100c46c62 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9871314
33 com.adobe.Photoshop 0x0000000100968972 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6864098
34 com.adobe.Photoshop 0x000000010096fd7a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6893802
35 com.adobe.Photoshop 0x0000000100964e57 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6848967
36 com.adobe.Photoshop 0x0000000100964f36 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6849190
37 com.adobe.Photoshop 0x000000010096ba07 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6876535
38 com.adobe.Photoshop 0x000000010098d6e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7014994
39 com.adobe.Photoshop 0x00000001006b69f2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4037986
40 com.adobe.Photoshop 0x00000001012d31c0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16737584
41 com.apple.AppKit 0x000000010413ddc6 -[NSApplication sendEvent:] + 4435
42 com.adobe.Photoshop 0x00000001012debb2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16785186
43 com.adobe.Photoshop 0x00000001012df146 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16786614
44 com.apple.AppKit 0x00000001040d4922 -[NSApplication run] + 474
45 com.adobe.Photoshop 0x00000001012dd5ee AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16779614
46 com.adobe.Photoshop 0x00000001012de819 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16784265
47 com.adobe.Photoshop 0x00000001000688c2 0x100000000 + 428226
48 com.adobe.Photoshop 0x0000000100237c01 0x100000000 + 2325505
49 com.adobe.Photoshop 0x0000000100237c91 0x100000000 + 2325649
50 com.adobe.Photoshop 0x00000001000028e4 0x100000000 + 10468
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00000001094bf08a kevent + 10
1 libSystem.B.dylib 0x00000001094c0f5d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00000001094c0c34 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00000001094c075e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00000001094c0088 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x000000010ea23c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x000000010ea1ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x000000010ea23cbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00000001094a634e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x000000010986888e MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x0000000121f1ebd3 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00000001097d3ea1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
5 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00000001098924c3 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x0000000109801cc4 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00000001097fbbcf MPWaitOnQueue + 215
5 AdobeACE 0x00000001078b5ccd 0x10787b000 + 240845
6 AdobeACE 0x00000001078b567a 0x10787b000 + 239226
7 ...ple.CoreServices.CarbonCore 0x00000001097d3ea1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
9 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e0d45 nanosleep + 148
2 com.adobe.PSAutomate 0x0000000124d8209b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x0000000124d63fd3 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x0000000124d82196 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012638789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001261405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012638789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001261405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00000001094a62fa mach_msg_trap + 10
1 libSystem.B.dylib 0x00000001094a696d mach_msg + 59
2 com.apple.CoreFoundation 0x000000010338e3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x000000010338d84f CFRunLoopRunSpecific + 575
4 com.apple.CoreMediaIOServices 0x0000000128ab363f MIO::DAL::RunLoop::OwnThread(void*) + 147
5 com.apple.CoreMediaIOServices 0x0000000128ab520a CAPThread::Entry(CAPThread*) + 140
6 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
7 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000126387869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x00000001263a40ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000126387869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x0000000126521ef3 APXGetHostAPI + 4146787
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00000001094e9df2 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000012ac45982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x000000012ac44adf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x000000012ac43b26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x000000012ac43b81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x000000012ac43c02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x000000012ac3e30d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x000000012ac3e4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x000000012ac3ef2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x000000012ac3f01d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x000000012ac4231f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x000000012ac425c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x000000012ac42b84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x000000012ac42d71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x000000012ac34daf Login + 1773
15 ServiceManager-Launcher.dylib 0x000000012ac36295 Login + 7123
16 ServiceManager-Launcher.dylib 0x000000012ac432a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x000000012ac456c1 Invoke + 53315
18 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
19 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 ...ple.CoreServices.CarbonCore 0x0000000109801ce4 TSWaitOnConditionTimedRelative + 209
3 ...ple.CoreServices.CarbonCore 0x0000000109801a92 TSWaitOnSemaphoreCommon + 416
4 ...ple.CoreServices.CarbonCore 0x0000000109801790 AsyncFileThread(void*) + 61
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00000001094bfeaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00000001094c02bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 14:
0 libSystem.B.dylib 0x00000001094bfeaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00000001094c02bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000012aa0f000 rcx: 0x00007fff5fbfbfe8 rdx: 0x0000000000000000
rdi: 0x000000000000012b rsi: 0x0000000000000006 rbp: 0x00007fff5fbfc000 rsp: 0x00007fff5fbfbfe8
r8: 0x0000000000000e03 r9: 0x0000000000000000 r10: 0x00000001094f0412 r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x000000010df84800 r14: 0x000000010d236000 r15: 0x000000012aa0f0c0
rip: 0x00000001094f43d6 rfl: 0x0000000000000206 cr2: 0x000000010957f15a
Binary Images:
0x100000000 - 0x1026a7fff +com.adobe.Photoshop 12.0.1 (12.0.1) <CFDED939-0A8A-EBC4-215B-94A4A224A1D1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103287000 - 0x1032fffef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103315000 - 0x103315ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x1201dc000 - 0x1201e3fff +Enable Async IO ??? (???) <9C98DC9E-5974-FE5D-75C3-16BC4738DCC8> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
0x121875000 - 0x121894ffe +com.adobe.adobe_oobe_launcher Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) (1.0.0.64) <DAC1355F-1B1F-99B2-E5D7-01EF0BDB5688> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/a/adobe_oobe_launcher
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0x121e00000 - 0x121e63ff3 +MMXCore ??? (???) <2DB6FA8E-4373-9823-C4F5-A9F5F8F80717> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x121ee9000 - 0x121f54ff0 +MultiProcessor Support ??? (???) <8A0A7B32-67A5-4CD5-80DC-F9BEDA271F2C> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
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0x1254cc000 - 0x1254d2fff com.apple.audio.AppleHDAHALPlugIn 1Hi Chris-
Hearing all these font issues with CS5 is scaring the pants off me.
I had a nightmare getting CS4 to work after upgrading to Snow Leopard. Finally after biting the bullet and doing a fresh install of SL, I have had CS4 running fine.
Two questions:
1- Is it likely that CS5 will work fine since I fixed whatever was causing the CS4 problems?
2- Is there a way to install CS5 side by side with CS4 that will include all my 3p plugins and then if CS5 works fine, just delete all the CS4 folders?
I've been using PS since ver 3.0 on windows and had always heard how much better it worked with Macs... but the installs on Macs seem a lot more problematic than they were on windows... maybe it's just because PS is more complicated every year, but it's scary to those of use who need it to work or we can't work... so give me conservative advice... I want CS5 but would rather wait than have a major hassle.
Thanks, Chris
tom -
Photoshop CS5 shortcut problems after panel has been executed
Hi,
I have a problem with Photoshop panels.
After executing a panel keyboard shortcuts stop functioning, especially copy/paste.
My panels are simple one-button panels that call a bunch of Javascript functions.
I tested it with a simple "create new file", with a more complicated Export panel and with the sample Colorpicker panel that is shipped with the SDK.
After activating them the keyboard shortcuts do not work anymore.
I am using Photoshop CS5 64Bit.
I searched through the forums and it seems two other users had a similar problem without ever getting an answer, but I do not know where to ask if not here.
The other two threads are these:
http://forums.adobe.com/message/4020737#4020737
http://forums.adobe.com/thread/744774?tstart=0
Thanks for your help,
Cheers,
MalteYes, basically we have all the default fonts installed on our computers, but we use a program called Universal Type Client to get the fonts we need, and UTC grabs fonts from a server and temporarily makes them usable on our computer. But everyone has this software so I dont think that would have anything to do with it.
Could it possibly have something to do with my Video Drivers or Graphic Cards? Our tech guy mentioned it was strange that my computer had two different things (I believe he said I have a CORE i7 vPro and Nvidia NVS 5200M or something and that they may be competing?) or the amount of monitors Im using? -
Converting 32bits image to 8bits cause Photoshop CS5 64 Bits to crash
Everything is in the title. I removed my nVidia Display drivers in safe mode and reinstalled, the problem persist. I reset my PS settings... same problem.
It works only in Photoshop 32bits.
Any ideas of what is going wrong?Here is it:
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:1, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 18431 MB
Free memory: 15309 MB
Memory available to Photoshop: 16596 MB
Memory used by Photoshop: 70 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6800 GS/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 6800 GS
Driver Version: 8.17.12.9610
Driver Date: 20120229000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1920 x 1080 x 4294967296 couleurs
Video Card Caption: NVIDIA GeForce 6800 GS
Video Card Memory: 512 MB
Serial number: 92278709302293619050
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
Temporary file path: C:\Users\Florent\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 141,0G, 36,2G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/10/04-23:36:11 64.441628 64.441628
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/10/04-23:36:11 64.441628 64.441628
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/10/04-23:36:11 64.441628 64.441628
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/10/04-23:36:11 64.441628 64.441628
BIBUtils.dll BIBUtils 2010/10/04-23:36:11 64.441628 64.441628
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/10/04-23:36:11 64.441628 64.441628
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/10/19-10:22:12 61.445301 61.445301
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/10/19-10:22:12 61.445301 61.445301
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 1.0.0.68 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.68
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Amiga Rulez NO VERSION
Angled Strokes 12.0
Average 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Box Blur NO VERSION
Camera Raw 6.6
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Collada 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
GlassSphere NO VERSION
Glow NO VERSION
Glowing Edges 12.0
Google Earth 4 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
Highlight NO VERSION
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lenscare... NO VERSION
Lighting Effects 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Maximum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mean 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Measurement Core 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Median 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
MMXCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mosaic Plane NO VERSION
Mosaic Tiles 12.0
Mr. Contrast NO VERSION
Multiprocessor Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Picture Package Filter 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radial Blur NO VERSION
Radiance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Range 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0.4
Shear 12.0.2
Skewness 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Variations 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Volumetrics NO VERSION
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
WIA Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Flash
Mini Bridge
Accéder à CS Live
CS News and Resources
Flash
CS Review
Installed TWAIN devices: NONE
Message was edited by: florentd2 -
Photoshop CS5.1 64-bit crashes whole system when using Wacom Cintiq 13HD
Hello,
I've got a big problem and Wacom Support/Forum wasn't really that helpful at all, so I hope someone here has the answer.
I'm using:
- Windows 7 Premium 64-bit with Service Pack 1
- Intel i7-267OQM 2,2 Ghz CPU
- Nvidia GeForce GT 635M 2GB
- 8GB RAM
- Adobe Photoshop CS5.1 64-bit
- on an ASUS N55S Laptop
My new Wacom Cintiq 13HD runs just fine while just browsing on the internet, with Adobe Illustrator (so far...) and Easy Paint Tool SAI.
But everytime I open my Photoshop it's just some minutes before my system freezes for a second, than blue screen appears und my whole
System crashes down. Every. damn. Time.
I read in the Wacom Forum that more people have this problem, but all suggested solutions by Wacom just don't work.
Here's the link: http://forum.wacom.eu/viewtopic.php?f=3&t=14060
The one thing I didn't try is using the USB Extensions, so I will buy some tomorow and try that too.
But maybe someone has an other idea that could help?
I tried all drivers Wacom has avaible but it still happens. I updated my Adobe Softwares, my BIOS, my graphic card, I restarted countless times,
but nothing seems to work.
Help me, please!A problem has been detected and windows has been shut down to prevent damage to your computer
REFERENCE_BY_POINTER
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any new installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000018 (0x0000000000000000, 0xFFFFFA800D767920, 0x0000000000000002, 0xFFFFFFFFFFFFFFFF
Collecting data for crash dump…
Initializing disk for crash dump…
Beginning dump of physical memory.
Dumping Physical memory to disk: 35
And I saw that the problem occurs with Asus Laptops and Dell Precision Laptops.
So when I've got time (-> weekend ) I'll set up my desktop pc again and try it there. Maybe it's one of the Asus drivers? -
Photoshop CS5 'file info' pemissions problem
I recently had to replace the had drive and reinstall Photoshop CS5. I used to be able to access the file info box and add metadata or read the camera settings. Now the file info box loads but the fields are not available. if I log out and use the guest account on my Mac it works fine so Adobe support told me it is a permissions issue that prevents the box from loading. I have no idea where to correct this.
I am running Photoshop at 32 bit so my scanner will work, but I tried it at both 32 & 64, but the file info box doesn't load regardless of this setting. I also tried unistalling & reinstalling Photoshop. I have obviously messed up a user permissions setting somewhere but I don't know where to fix it.
Here is a screen capture showing the two views. The top is logged into my usual account and bottom is on the guest account.Thanks for any suggestions!
http://dl.dropbox.com/u/8102950/screens_mac.jpg
mac OSX 10.6.8
Photoshop CS5 10.0.4 x32I recently had to replace the had drive and reinstall Photoshop CS5. I used to be able to access the file info box and add metadata or read the camera settings. Now the file info box loads but the fields are not available. if I log out and use the guest account on my Mac it works fine so Adobe support told me it is a permissions issue that prevents the box from loading. I have no idea where to correct this.
I am running Photoshop at 32 bit so my scanner will work, but I tried it at both 32 & 64, but the file info box doesn't load regardless of this setting. I also tried unistalling & reinstalling Photoshop. I have obviously messed up a user permissions setting somewhere but I don't know where to fix it.
Here is a screen capture showing the two views. The top is logged into my usual account and bottom is on the guest account.Thanks for any suggestions!
http://dl.dropbox.com/u/8102950/screens_mac.jpg
mac OSX 10.6.8
Photoshop CS5 10.0.4 x32 -
Photoshop CS5 not working after reinstalling OS
"To open “Adobe Photoshop CS5.app,” you need to install a Java SE 6 runtime, but you are not connected to the Internet." This is what I get when trying to open CS5, it worked before I reinstalled the OS due to a crash.
I can't dwonload the Java SE 6 as it says it is not compatible.
Anyone got a fix for this? I am a photographer so need Photoshop.
I am connected to the internet when doing this.Hi there Hazell!
I have a couple of articles here that I believe will help you resolve this issue:
Java updates available for OS X on April 16, 2013
http://support.apple.com/kb/HT5648
About Java for OS X 2013-004
http://support.apple.com/kb/HT5717
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have Photoshop CS5. It Keeps crashing and shutting down my computer, a MacBook Pro OS X 10.6.8.
Photoshop CS5 shuts down my computer whenever I use the marquis tools or eraser, or copy and drag something.
I just disabled open GL and went back to work on the thing that has been behind the latest crash - and it did not crash this time. So, I am guardedly hopeful, but might be back. Regardless, thank you for your advice.
-
Reinstalling CS5 Web Premium after crash getting Visual C++ Runtime error at SwitchBoard.exe
Reinstalling CS5 Web Premium after computer crash and repair. Every time it gets to SwitchBoard.exe I get a Microsoft Visual C++ Runtime Library error. I have tried many things found on Google to no avail - Help!!! Any wisdom on how to fix it?
We need to know more about your computer and install logs.
Mylenium
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