Photoshop CS5.1 printing issue

I am unable to print anything in Photoshop. I just upgraded to CS5.1, 64-bit, from CS3. When I use the print command I get the message "The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing."
When I click OK, I then get "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."
How can I check my printer settings or select a printer when I can't get the print dialog to appear? I get these messages no matter what files I open.
I have a second computer on which I just did a new install of CS5.1 (not an upgrade), with the same printers and drivers, and it works fine.
Any suggestions?
--Doug

There really is no such thing as an upgrade. It is all the same program, just a price break. So you probably have some printer issues left over from the previous version on the computer you "upgraded" to CS5.1.
Check to see it you have the correct printer listed.
If that looks OK you might reset the preferences and it will clean out any junk that might be a problem. Start PS and IMMEDIATELY hold down the ctrl + alt + shift keys. You should get a reset window. A little tricky, so keep trying if it does not work the first time.

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I don't condone the problems, but a workaround I've recently read about for the copy count problem is to do the following, in order:
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Message was edited by: HCASED

Received this from Black Magic:
From: Albert Chu [[email protected]]
Sent: Friday, April 03, 2009 7:11 PM
Subject: Re: For Albert: ISSUE: Playback Settings button in BlackMagic (Intensity Pro) project not working
Importance: High
Hello Joe,
Funny enough, I was just about to run this test and happened to check with another tech about this. Apparently another customer had gotten in touch with us regarding the same issue and after confirming this, found that it is a bug. As such, this has been logged and we should hopefully see a fix for it in our future updates.
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Upgraded (????) to CS5
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You need the 6.5dAs drivers from http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=54861&infoType=Downloads
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SomeOne121 wrote:
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function(){return A.apply(null,[this].concat($A(arguments)))}
JanGeloen wrote:
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I have recently upgraded to windows 7 64bit and CS5. My printer is a Xerox Phaser 8560. I cannot print any vector art from any creative suite program. The print preview is correct but when it prints, the image is small and on one side of the paper and a second blank page prints right after that. I did not have this problem with my previous XP and CS4. I have went to Xerox and downloaded the right printer driver for windows 7 64 bit and even upgraded my firmware. The only way I can print correctly is a bitmap. For instance, when I print from acrobat I always have to have "print as image" checked. It prints correct in photoshop too, It seems it will only print bitmaps from CS. Anything from Illlustrator, Indesign will not print correctly. Has anyone experienced anything like this? Please HELP! I cannot find any resolutions.
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