Photoshop cs5 avi import frames to layers HELP!!
on my 2009 macbook i have photoshop cs5 which allows me to make gifs by importing frames to layers on avi files only. now i have put cs5 onto my new macbook pro which does not allow mp4 or anything else, but when you select the avi files no video comes up it is just blank and on some files you can hear a distorted sound from the video if you click the play button. does anyone know why this is? is it to do with quicktime on the new macbook pro not supporting avi? why does everything always change this is so frustrating, what is the point of this laptop if i cant even do the basic stuff i was doing on my old (but slow) macbook? $2000 just to use the internet is not worth it, thinking of returning if i cant fix it. any help would be great!
You might have more responses in this forum:
https://forums.adobe.com/community/photoshop/photoshop_macintosh
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Crash Report:
Process: Adobe Photoshop CS5 [5333]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103] [12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [224]
Date/Time: 2014-05-08 18:16:27.999 -0400
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 17321 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 10627 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: A5036A56-93EE-47FB-82BD-2022C9C607A1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff76dbc438
VM Regions Near 0x7fff76dbc438:
__DATA 00007fff76da6000-00007fff76da7000 [ 4K] rw-/rwx SM=COW /usr/lib/libpcre.0.dylib
--> __DATA 00007fff76da7000-00007fff76def000 [ 288K] rw-/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
__DATA 00007fff76def000-00007fff76e00000 [ 68K] rw-/rwx SM=COW /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
Application Specific Information:
objc[5333]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00007fff76dbc438 OBJC_CLASS_$_NSMutableArray + 0
1 com.apple.print.framework.PrintCore 0x00007fff88f6b1d9 PMBaseObject::Release(PMBaseObject*) + 129
2 com.apple.print.framework.PrintCore 0x00007fff88f6b130 PMRelease + 48
3 com.adobe.Photoshop 0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
4 com.adobe.Photoshop 0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
5 com.adobe.Photoshop 0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
6 com.adobe.Photoshop 0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
7 com.adobe.Photoshop 0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
8 com.adobe.Photoshop 0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
9 com.adobe.Photoshop 0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
10 com.adobe.Photoshop 0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
11 com.adobe.Photoshop 0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
12 com.adobe.Photoshop 0x000000010007bbdc 0x100000000 + 506844
13 com.adobe.Photoshop 0x00000001000d6a7e 0x100000000 + 879230
14 com.adobe.Photoshop 0x00000001000d6a9e 0x100000000 + 879262
15 com.adobe.Photoshop 0x0000000100066eb1 0x100000000 + 421553
16 com.adobe.Photoshop 0x0000000100071d74 0x100000000 + 466292
17 com.adobe.Photoshop 0x000000010006716f 0x100000000 + 422255
18 com.adobe.Photoshop 0x0000000100067232 0x100000000 + 422450
19 com.adobe.Photoshop 0x00000001012ee27b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848703
20 com.apple.Foundation 0x00007fff893daf40 __NSFireTimer + 102
21 com.apple.CoreFoundation 0x00007fff8b278934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
22 com.apple.CoreFoundation 0x00007fff8b278486 __CFRunLoopDoTimer + 534
23 com.apple.CoreFoundation 0x00007fff8b258e11 __CFRunLoopRun + 1617
24 com.apple.CoreFoundation 0x00007fff8b258486 CFRunLoopRunSpecific + 230
25 com.apple.HIToolbox 0x00007fff920e62bf RunCurrentEventLoopInMode + 277
26 com.apple.HIToolbox 0x00007fff920ed4bf ReceiveNextEventCommon + 181
27 com.apple.HIToolbox 0x00007fff920ed3fa BlockUntilNextEventMatchingListInMode + 62
28 com.apple.AppKit 0x00007fff87c64779 _DPSNextEvent + 659
29 com.apple.AppKit 0x00007fff87c6407d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
30 com.apple.AppKit 0x00007fff87c609b9 -[NSApplication run] + 470
31 com.adobe.Photoshop 0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
32 com.adobe.Photoshop 0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
33 com.adobe.Photoshop 0x0000000100068e82 0x100000000 + 429698
34 com.adobe.Photoshop 0x0000000100238308 0x100000000 + 2327304
35 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463
36 com.adobe.Photoshop 0x0000000100002ea4 0x100000000 + 11940
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff87ba97e6 kevent + 10
1 libdispatch.dylib 0x00007fff92ed6786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff92ed5316 _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff87ba8bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff901451a1 pthread_mutex_lock + 545
2 com.apple.Foundation 0x00007fff8938d1ee -[NSLock lock] + 163
3 com.apple.AppKit 0x00007fff87e9f771 __-[NSUIHeartBeat updateHeartBeatState]_block_invoke_2 + 47
4 com.apple.Foundation 0x00007fff89404ae1 -[NSBlockOperation main] + 116
5 com.apple.Foundation 0x00007fff893cb6be -[__NSOperationInternal start] + 715
6 com.apple.Foundation 0x00007fff893de912 ____NSOQSchedule_block_invoke_2 + 124
7 libdispatch.dylib 0x00007fff92ed4a82 _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff92ed5961 _dispatch_worker_thread2 + 255
9 libsystem_c.dylib 0x00007fff901483da _pthread_wqthread + 316
10 libsystem_c.dylib 0x00007fff90149b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff87ba9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90148594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90149b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 com.adobe.amt.services 0x000000010944ec53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x0000000109447cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x000000010944ecbe AMTThread::Worker(void*) + 28
5 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff87ba76ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff8e50926e MPWaitOnSemaphore + 77
2 MultiProcessor Support 0x000000010c81ebd3 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x00007fff8e509ce6 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e531a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e4c3ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e508e81 MPWaitOnQueue + 181
5 AdobeACE 0x000000010592c23d 0x1058f2000 + 238141
6 AdobeACE 0x000000010592bbea 0x1058f2000 + 236522
7 com.apple.CoreServices.CarbonCore 0x00007fff8e509ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff87ba8e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff900fcdea nanosleep + 164
2 com.adobe.PSAutomate 0x000000010f3820fb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x000000010f364033 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x000000010f3821f6 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff87ba9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90148594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90149b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000011047f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000110240a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000011047f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000011047f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000011047f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl 0x000000011047f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000110240a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000011047f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000011047f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000011047f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff87ba767a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87ba6d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8b25050c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8b258c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8b258486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff8e01bfe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff8e01215a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl 0x000000011047f019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl 0x00000001106148e5 APXGetHostAPI + 4091589
4 com.adobe.adobeswfl 0x000000011047f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000011047f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000011047f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl 0x000000011047f019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl 0x000000011049b95c APXGetHostAPI + 2547516
4 com.adobe.adobeswfl 0x000000011047f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000011047f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000011047f3b0 APXGetHostAPI + 2431376
7 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff87ba8d7a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000112b09982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x0000000112b08adf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x0000000112b07b26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x0000000112b07b81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x0000000112b07c02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x0000000112b0230d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x0000000112b024a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x0000000112b02f2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x0000000112b0301d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x0000000112b0631f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x0000000112b065c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x0000000112b06b84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x0000000112b06d71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x0000000112af8daf Login + 1773
15 ServiceManager-Launcher.dylib 0x0000000112afa295 Login + 7123
16 ServiceManager-Launcher.dylib 0x0000000112b072a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x0000000112b096c1 Invoke + 53315
18 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
19 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a2a6 _pthread_cond_wait + 890
2 com.apple.CoreServices.CarbonCore 0x00007fff8e4c3ec4 TSWaitOnConditionTimedRelative + 157
3 com.apple.CoreServices.CarbonCore 0x00007fff8e4c3c9b TSWaitOnSemaphoreCommon + 358
4 com.apple.CoreServices.CarbonCore 0x00007fff8e4f76d6 AsyncFileThread(void*) + 219
5 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 libtbb.dylib 0x0000000106a5e22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106a68b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106a60e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff87ba8bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9014a274 _pthread_cond_wait + 840
2 libtbb.dylib 0x0000000106a5e22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106a68b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106a60e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 18:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff87ba8e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff900fcdea nanosleep + 164
2 libsystem_c.dylib 0x00007fff900fcbb5 usleep + 53
3 com.apple.AppKit 0x00007fff87e9911b -[NSUIHeartBeat _heartBeatThread:] + 1727
4 com.apple.Foundation 0x00007fff893dd72a -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff893dd6a2 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff901468bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff90149b75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff87ba9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90148594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90149b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff76dbc4d8 rbx: 0x000000011e232570 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x000000011e232570 rsi: 0x00000001100ba928 rbp: 0x00007fff5fbfdf40 rsp: 0x00007fff5fbfdf38
r8: 0x0000000000000001 r9: 0x0000000000000001 r10: 0x0000000000004000 r11: 0x00007fff88f6b100
r12: 0x000000011e232bc0 r13: 0x00000001100ba920 r14: 0x0000000000000001 r15: 0x00007fff5fbfe090
rip: 0x00007fff76dbc438 rfl: 0x0000000000010202 cr2: 0x00007fff76dbc438
Logical CPU: 1
Binary Images:
0x100000000 - 0x1026b5fff +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 - 0x10330dfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103323000 - 0x10332afff org.twain.dsm (1.9.5 - 1.9.5) <D3C111E6-AAE8-3267-B760-1529D0917170> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
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Bought Photoshop CS5 Standard and Received Extended Version - Help
Hi.
I need help/advice. I purchased the full version of Photoshop CS5 for Windows. I made it a point to not get the extended version as I thought it was built for only 64bit sytems and I have 32bit. Today I received the extended version. What should I do? Will this work on my sysyem? I have Win XP, SP3 installed, 3.0Mhz processor and 4GB memory.What advantages/disadvatages will there be if I can use this version?
Also, why is it that the Extended version seems to be cheaper than the regular version?
Thanks for any help.
NormAlso, why is it that the Extended version seems to be cheaper than the regular version?
From reputable resellers, the extended version should be more expensive because it includes additional features.
As already stated - extended runs on all the same computers as the standard version.
To use the 3D features in extended you may need a better video card. -
Help with Photoshop CS5 Serial Number Invalid? Please HELP!
Well hey guys, i bought the CD and everything when i had the trial version. I put the Serial number and pressed "Continue". It went away, all the features were there. When i pressed CSLive it said that it was invalid. But everytime i start up Photoshop CS5, they dont ask me for my serial number. Ever since i put in my serial number, it hasnt asked me. I could care less about CSlive. Should i be concerned, all i really want is the product, not CSlive. Should i be concerned.
CSLive features require you to register your serial number so it is tied to your Adobe ID. It seems you haven't done that and thus get the warning or you have registered a foreign language serial and are thus not allowed to use your actual language version of CSLive. Don't ask, it's kinda silly, I know. You won't miss much as a PS user, though. Most of this stuff is aimed at web designers and people using collaborative tools like Adobe Story and Live Exchange.
Mylenium -
Photoshop CS5.1 randomly ruining some layers on save as
This is what happened to my psd after I saved a jpg from it (the jpg was saved like this too). The background used to be light btw.
I went back in my history states but it was nothing I had done to the file. The majority of the layers were fine it was just a few random layers that seem to be affected.
Oddly enough this happened once, and I just saved it and quit photoshop, then opened the same file on another computer and it was fine again, but then I did that again the second time it happened and it opened like this on the second computer as well.
I just updated to CS5.1 .. and had installed an update for it that morning.
Please Help!I’m afraid there is a possibility that the issue might be hardware-related, bad RAM for example.
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Does turning off OpenGL in the Performance Preferences and restarting Photoshop have any bearing on the issue? -
Importing frames from video help please
Why is photoshop elelments 9 not recognizing .wmv or .avi files when trying to import photos from videos. I have used this feature before without problems using .wmv videos, why did it quit working all of the sudden?
When something goes awry, start by resetting the preferences. Quit the editor, then restart it from the button in the organizer or the button in the Welcome Screen, whilie holding down Ctrl+Alt+Shift (command+option+shift on a mac). Keep the keys down till you see a window asking if you want to delete the settings file. You do.
However, having said that, are you sure these wmv files are the same as the ones you did before? Frame from video doesn't work with high-def videos, for example, and it's not great with long ones, either. -
Adobe Photoshop CS5 Freezing on Eyedropper tool, please help!
Hello all! I would be so appreciative of any help I can get with this.
I am working on a some graphics that need to be completed very soon, and suddenly photoshop is freezing on the eyedropper tool. I've tried force quitting, which does not work, and then restarting multipe times, but this has not worked either. Every time I reopen my file (which is an 8.5 x 11, 350 ppi,grayscale image), and try to work with the paint bucket tool, the problem persists. I'm not able to click and change the tool, use any options under file/edit/view/etc, go to another layer, click out of the window/close photoshop. I am still able to zoom in and out with keyboard short cuts, but that is about it.
I am working with CS5 on a Mac OS X 10.6.8 , 2.8 GHz Quad-Core Intel Xeon procesor.
Please let me know if there is any more information I can provide to help explain the problem.
Thank you!Have you tried resetting the eyedropper tool?
Click on dropdown box of tool in upper left hand corner. Then click dropdown box arrow in right corner of the window.
If that does nothing reset the preferences.
Start photoshop and immdeiately hold down the option + command + shift keys. (Windows Alt Ctrl Shift).
You should get a reset window.
It is a little tricky so if you see the splash screen you are too late. -
Import Frames to Layers controls are missing
Hello,
I'm trying to import a .MOV file to get all the pictures out. But I can't see the controls under the preview.
What can I do to fix this?
Specs: Photoshop CS3
Windows XP 64-Bit
8GB ram - AMD Phenom II X4 955
Also, I wish there wasn't a limit on only importing 500 frames.
Thanksfigmentium wrote:
What can I do to fix this?
Nothing. This is an issue in Quicktime on 64bit systems that Apple stubbornly refuses to address. It's the same when you view QT files in your browser on a 64bit OS... The control elements are actually there, they are just "invisible".
figmentium wrote:
Also, I wish there wasn't a limit on only importing 500 frames.
Well, if that's an issue, you may be looking at the wrong program. After Effects is your friend for proper video-centric tasks.
Mylenium -
Photoshop wont open video frames to layers
Basically I have just downloaded a trial copy of photoshop and it will not open a MP4 video file, as I would like to make some gifs, however an error pops up and it does not allow me to do so can anyone help?
Common Photoshop Issues | Mylenium's Error Code Database
Mylenium -
When is Adobe going to overhaul 'import frames to layers' in PS?
I think it's absolutely genius, but I dislike the setup of the window design. It's been the same for the longest.
For the most part, everything is good, except when choosing the frames.
I've had trouble choosing good areas to edit even with videos that are 5 minutes in length. It's terrible to find the right spot for very lengthy videos/movies.
Why cant there be a timestamp option? [input the exact spot you'd like the frames to begin]
What about tweaking the adjustors to stop skipping like 20 frames at a time [on longer videos]?
Adding in a mouse scrolling option?
Frame zoom option [as if it were in Premiere Pro or something]?
All of the above? lolQuaKeProductions wrote:
…Frame zoom option [as if it were in Premiere Pro or something]?
Re "Premiere Pro":
Inconsistency between or among applications in the artificial "suites" should come as no surprise.
The "suite" concept is a fabrication of Adobe marketing and bean-counting types. The engineering teams are totally independent of each other, they are not only in different buildings but in different cities and states of the American Union, even in different countries.
The fact that they have little if any communication among them is highlighted by requests occasionally made in these forums by top Adobe engineers to let the other teams know when there are problems in one application that impact our workflow in another one. -
CS5 frames to layers avi GIF help!!!
on my 2009 macbook i have photoshop cs5 which allows me to make gifs by importing frames to layers on avi files only. now i have put cs5 onto my new macbook pro which does not allow mp4 or anything else as per my old macbook, but when you select the avi files no video comes up it is just blank and on some files you can hear a distorted sound from the video if you click the play button. does anyone know why this is? is it to do with quicktime on the new macbook pro not supporting avi? why does everything always change this is so frustrating, any help would be great! if i cant fix this im probably going to return the laptop otherwise its pretty useless
Sounds like your new computer is missing a few codecs for quicktime which your other computer had. Funny it is not allowing mp4 files, since that is an apple format for the h.264 codec.
BTW if it is not clear, photoshop uses quicktime for its video import/export routines.
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