Photoshop CS5 freezes when I try to open photomerge
I am using PS CS5.1 from the Creative suit 5.5 design premium on an iMac with the 10.7 Lion operating system. The latest 12.1 photoshop update has been installed.
Boilerplate-text:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Similar Messages
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Illustrator & Photoshop CS3 Freeze When I Try to Open a Document
I have CS3 installed, and just since yesterday, when I open photoshop or illustrator and then try to open a document (just from file-open), the entire program freezes and won't let me click anywhere. I have to ctrl-alt-del to get the program closed. I have restarted my computer numerous times. If I don't have photoshop or illustrator open and go to my computer and find the file I want to open and double-click on it, it will open that document. But while that document is open, if I go to file-open, it then freezes again. Anyone know how to fix this?
That is I take it Pages '06? Which is a bit long in the tooth.
I'm trying unsuccessfully to find the minimum requirement for OSX 10.6, but yours may not be compatible with Snow Leopard.
Your contacts are no doubt using either Pages '08 or Pages '09 which as later versions can open yours but you can not open theirs.
Updating from Pages '06 is a no brainer IMHO.
Peter -
Iphoto freezes when I try to open it.
Iphoto freezes when I try to open it.
Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue. -
I just installed Camera Raw 8.7.1. It put the folders in a "Pug-Ins" folder under \Programs\Common Files. My Photoshop CC 2014 is in \Programs\Adobe\Adobe Photoshop CC2014. When I try to open a NEF file from my Nikon D750, CC 2014 says it cannot open it; it is an unsupported file type. So what do I need to do? TIA, Rob
*** Moved to Photoshop Discussion Thread ***
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Ai CS4 keeps freezing when I try to open a file - HELP!!!
Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai? If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files. I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?
Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium -
Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.
Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.
5/26/14 1:16:12.535 PM ReportCrash[790]: Saved crash report for Adobe Photoshop CS5[355] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-131612_Nancys-iMac.crash
5/26/14 1:16:25.588 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Spawned and waiting for the debugger to attach before continuing...
5/26/14 1:16:33.534 PM Adobe Photoshop CS5[841]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
5/26/14 1:27:52.000 PM kernel[0]: Data/Stack execution not permitted: Adobe Photoshop [pid 841] at virtual address 0x7fff7425f000, protections were read-write
5/26/14 1:27:52.909 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Job appears to have crashed: Bus error: 10
5/26/14 1:27:53.130 PM ReportCrash[1624]: Saved crash report for Adobe Photoshop CS5[841] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-132753_Nancys-iMac.crash
5/26/14 1:28:11.863 PM Adobe Photoshop CS5[1664]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Process:
Adobe Photoshop CS5 [841]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Responsible:
Adobe Photoshop CS5 [841]
2 com.adobe.Photoshop
0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3 com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4 com.adobe.Photoshop
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5 com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6 com.adobe.Photoshop
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7 com.adobe.Photoshop
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8 com.adobe.Photoshop
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9 com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop
0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
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16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
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0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
20 com.adobe.Photoshop
0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop
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24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
0x0000000100002ea4 0x100000000 + 11940
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Photoshop CS5 crashes when I try to print to Epson R2880, anyone resolved this yet?
Photoshop CS5 crashes when I try to print to Epson R2880. Does anyone know how to resolve this?
ThanksI have managed to get the printer to work without Photoshop crashing, not sure exactly what I did. I checked for any Adobe updates which there were, so I uploaded those and then was able to print.
Thanks for replying! -
How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?
How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?
Hi jamesh,
Considering the error 'licensing has stopped working', I would refer you to visit this KB doc link and try troubleshooting:
Error "Licensing has stopped working" | Windows
Regards,
Anubha -
Issue 1- Indesign CS5 freezes when I try to place a file / photo linked to the Dropbox.
Issue 2 - Illustrator quits when I try to save files to the Dropbox. Some have links and some don't but it's the same problem.
I am using OS 10.10.2
Can anyone explain why? Can anyone tell me how to fix this?
Thank youIssue 1- Indesign CS5 freezes when I try to place a file / photo linked to the Dropbox.
Issue 2 - Illustrator quits when I try to save files to the Dropbox. Some have links and some don't but it's the same problem.
I am using OS 10.10.2
Can anyone explain why? Can anyone tell me how to fix this?
Thank you -
Photoshop stop working when i try to open it
Photoshop stop working when i try to open it, this only happens in my gf notebook, on my notebook Photoshop works normally...
It Don't initiate, when are on startup it just crash... Its like the image below, but Photoshop CCYou will likely get better program help in a program forum Photoshop General Discussion
These questions below may be for a different product... but the KIND of information you need to supply is the same, when you ask in that forum
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I have a iMac and i just updated the computer to Yosemite. I have Photoshop CS5 and when I try to print under print size --- manage custom size , photoshop unexpectedly quits every time. I updated the printer drivers (epson 9880) uninstalled and installed all the drivers. restarted computer and it is still doing the same thing. Cant find any costumer service here either except forums.
I have exactly the same problem - Whenever I go to Print, the print widow appears, it thinks about it for a bit (rotating symbol) and then quits.
This is the beginning of the problem details, cut and paste. It goes on much longer than this:
Process: Adobe Photoshop CS5 [786]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103] [12.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS5 [786]
User ID: 502
Date/Time: 2015-02-01 10:56:19.422 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: C0191A3D-714A-8117-8061-9291955759D1
Sleep/Wake UUID: B201F1B6-486D-4D70-B99A-E4F89B024BBF
Time Awake Since Boot: 5600 seconds
Time Since Wake: 240 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff789d1e70
VM Regions Near 0x7fff789d1e70:
__DATA 00007fff78986000-00007fff7898b000 [ 20K] rw-/rwx SM=COW /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
--> __DATA 00007fff7898b000-00007fff789e1000 [ 344K] rw-/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
__DATA 00007fff789e1000-00007fff789e6000 [ 20K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00007fff789d1e70 OBJC_CLASS_$_NSMutableArray + 0
1 com.apple.print.framework.PrintCore 0x00007fff95693021 PMRelease + 43
2 com.adobe.Photoshop 0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3 com.adobe.Photoshop 0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4 com.adobe.Photoshop 0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5 com.adobe.Photoshop 0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6 com.adobe.Photoshop 0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7 com.adobe.Photoshop 0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8 com.adobe.Photoshop 0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9 com.adobe.Photoshop 0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop 0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop 0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop 0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop 0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop 0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop 0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop 0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop 0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop 0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
19 com.apple.AppKit 0x00007fff8d77c608 -[NSApplication run] + 711
20 com.adobe.Photoshop 0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop 0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop 0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop 0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463 -
cannot open photoshop, illustrator, indesign. when I try to open them, nothing come out, the adobe application manager will automatically pop out.
go to the installation directory (not a shortcut) and confirm they're installed and try to start from the install directory.
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Adobe Reader X freezes when I try to open recent files
When I try to open recent files, Adobe Reader X will freeze up and will stay that way until I restart the computer. Even logging off won't work. I recently left it alone for around 5-10 minutes and Windows finally did end up stopping the process, but this is not normal. Any ideas for a fix?
Nope. That didn't do it. It won't even let me end the process AcroRd32.exe. I confirmed that after around 10 minutes, it finally closed on it's own. I just also confirmed that it's a problem with accessing files on my network, not local files. The odd thing is that I can use the Open tool, go the folder and open that file fine, but when I try to open the same file under the recent files, it freezes up. This may have to do with the fact that this is a mapped network drive. Any fix would be appreciated. Thanks.
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Flash CS5 Crashes When I Try And Open A .FLA File
I have been working on a flash website for a few days now and I cant open the file any more.
When I try and open the file, Flash Professional cs5 Crashes with this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 0002e23e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
What do I do? Any help is appreciated! Thanks!
System: Windows 7 Ultimate (x64)
If you want me to send you the file I can also do that...Did you ever find a solution to this??? I have this going on and can't figure it out.. I've updated my entire computer and all Adobe CS5 applications I have.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.2.489
Application Timestamp: 4c68dc9c
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e39e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
CAN ANYONE HELP, PLEASE!
Thank you so much for any advice shared.
E.F.E. -
Re: screen freezing when I try to open a screen in Iexplorer
I have a Satellite P200 duo core with 2GB of memory. Quite often when I try to open a screen in ieplorer the screen freezes and goes white. When I look at the computer performance it tells me the CPU is working at 100% and the physical memory at just 50%. Would increasing the memory to 4GBhelp or is there anything else I should try?
I am using Vi
JohnFHey,
Usually for all OS 2GB memory should be enough and in my opinion an upgrade to 4GB is only necessary if you run programs (e. g. games) they need a lot of memory.
As Akuma wrote, I think a software toolbar or something else causes the high CPU usage so remove them.
Make also sure that you are using newest version of Internet Explorer.
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