Photoshop CS5 hangs when accessing File Info.. - Mac
This happened with both Leopard and Snow Leopard and CS2 works fine. I tried Adobe Support, searched forums, uninstalled and reinstalled, deleted Preferences, removed all third-party Plug-ins and program files are up-to-date. I'd like to upgrade to Mountain Lion but if I need File Info I use CS2 which will cease to work with Mountain Lion. Has anyone else definitively cured this anomoly if they had it?
That is normal that the Red X in the top left is not available (that only the Green + button is there). You need to close the File Info window using the OK or Cancel buttons in the lower right.
Are you able to type anything into any of the fields of File Info? What about in a new, blank file?
Similar Messages
-
Photoshop cs6 hangs when saving file
Photoshop cs6 is hanging when tyring to save. Seems to pause at 83% and then takes over a minute to save the file. Computer details below and the system info. Gone back to using cs5.5 for now, hoping someone has some idea where the issue might be.
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 2.66 GHz
Number of Processors: 2
Total Number of Cores: 12
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 12 GB
Processor Interconnect Speed: 6.4 GT/s
Boot ROM Version: MP51.007F.B03
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Chipset Model:
ATI Radeon HD 5770
Type:
GPU
Bus:
PCIe
Slot:
Slot-1
PCIe Lane Width:
x16
VRAM (Total):
1024 MB
Vendor:
ATI (0x1002)
Device ID:
0x68b8
Revision ID:
0x0000
ROM Revision:
113-C0160C-155
EFI Driver Version:
01.00.436
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Mac OS 10.7.5
System architecture: Intel CPU Family:6, Model:44, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 2660 MHz
Built-in memory: 12288 MB
Free memory: 6756 MB
Memory available to Photoshop: 11472 MB
Memory used by Photoshop: 95 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 ATI-7.32.12
OpenCL Version:
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5770 OpenGL Engine
Display: 2
Display Depth:= 32
Display Bounds:= top: 0, left: 2560, bottom: 1200, right: 4480
Video Renderer ID: 16915202
Video Card Memory: 993 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 ATI-7.32.12
OpenCL Version:
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5770 OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1600, right: 2560
Video Renderer ID: 16915202
Video Card Memory: 993 MB
Video Rect Texture Size: 16384
Serial number: 92299628573320490987
Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
DriveBay4, 1.82T, 1.81T free
Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.95 66.510504
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Required plug-ins:
3D Studio 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 7.2 (46), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Enable Async I/O 13.0.1 20120808.r.519 2012/08/08:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
Entropy 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEIt's certainly not unavoidable because you can copy a file to your local drive, work on it there, and copy it back.
Yes, I know this is more of a pain than doing it directly. It hampers the workflow. All I can say is this: Sometimes doing things the right way vs. the most convenient (but wrong) way is a little more difficult, but provides benefits. Consider that if you utterly screw up and save the screwup to your local copy, you can always easily retrieve the copy on the server again and start over.
Hey, if it was up to me I'd make Photoshop robust enough to save to a server all day, but it's not. Adobe says not to save to a server. There's a reason they say that.
-Noel -
Photoshop CS5 crashing when printing on a mac
I was wondering if anyone has come across the following problem and can help me out.
When sending my a document to print Photoshop closes and I get the following error message.
If anyone has seen this before and has any suggestions i would be greatly appreciative.
This only happens in Photoshop (version 12.1 x64) , all other Adobe programs print fine, including illustrator.
If this is in the wrong section would someone be able to move it to the correct section. Thanks.
"photoshop quit unexpectedly"
Process: Adobe Photoshop CS5.1 [226]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier: com.adobe.Photoshop
Version: 12.1 (12.1x20110328.r.145] [12.1)
Code Type: X86-64 (Native)
Parent Process: launchd [118]
Date/Time: 2012-05-04 18:16:36.871 +0100
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 9363 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 7988 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: DD30B67D-8A28-4D78-ADA5-D83A992673C8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001026fc000 [ 39.0M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Application Specific Information:
objc[226]: garbage collection is OFFWe would need to see the rest of the crash report to know where it is crashing and why.
Chris -
Photoshop CS5 closes when selecting "File-Automate-Batch"
I am using Adobe Photoshop CS5 (v12.0.4 x32) under Windows XP Pro SP3. When I select “File-Automate-Batch”, a window pops up saying:
Adobe Photoshop CS5 has encountered a problem and needs to close. We are sorry for the inconvenience.
The choices to continue are “Send Error Report” or “Don’t Send” but with either selection, Photoshop closes. This happens even with no images open.
What do I need to do to fix this problem?
Thanks to anyone who can help me out.From reading the different posts about this problem, the answer seems to be removing the Twain plugin resolves the issue
or possibly updating your scanner drivers. Have you installed the optional Twain plugin into photoshop cs5?
http://forums.adobe.com/message/3768879
MTSTUNER -
PS CS4 crashing when accessing "File Info"
Anyone else have this problem? solution? suggestion?...
I edit somewhat large files (120mb+) in 16 bit mode on an Intel Mac Pro (8 core)
Before I save the file I always go to "file info" to add titles etc.
After about 4 or 5 images, when I go to select "File Info" again the application crashes.
This happens consistently like clockwork - I now save every time before I go to use/check "File Info" - It can't be trusted.could be - no doubt 10.6- has caused problems with current versions of PS and other CS4 apps... but on the other hand PS crashes a lot on Windows as well (just look at their forums)... its a tough job balancing OS updates with software releases - but I think passing the buck is a bit hasty - someone once said - clean up your own house before you criticize you neighbors...
-
Photoshop CS3 Hangs when opening files
PS hangs when opening, duplicating images. The longer it's on the longer the wait. I'm talkin' 15 - 20 seconds. Deleted the prefs multiple times.
Anybody else having this problem?Set your default printer to something local, that is actually hooked up.
When Photoshop creates the document, it asks for the default printer information - and your printer driver is taking a nap while trying to connect to the printer. -
Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.
I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael EmanuelHi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE -
InDesign CS5 hangs when opening files
I have recently begun experiencing a problem whereby I cannot open any existing InDesign documents. I can create new documents and work in them, but I cannot open any documents previously created in CS5.
InDesign CS5, MacBook Pro, Mountain Lion OS 10.8.2, Intel Corei7
The problem appeared shortly after the most recent Apple OS update so I suspect that may be causing this. InDesign just hangs with the beachball trying to open the file which it never does. It gets past linking files, then hangs. The problem has also occurred when I try to open files with InDesign CS6 on the same machine. I have tried to open a variety of different files and the problem still occurs so it doesn't seem to be file specific.
I encountered the problem a few days ago and somehow resolved it through a combination of trashing preferences, removing the SING folder and some font management. Today the problem returned and I can't seem to resolve it via any of those methods. All other Adobe CS5 and 6 apps work just fine.
I saw a post that recommended removing the SING plugin from InDesign's plug in folder so I tried that too. So far no luck.
I've attached the crash report and the Sample Process report from the Activity Monitor.
Crash Report
http://pastebin.com/embed_js.php?i=EMJxzxkB"
Sample Process
http://pastebin.com/embed_js.php?i=Ty7NsMw7
Any help is much appreciated.
thanksDisable the autoactivation plugin for Font Agent Pro.
Bob -
Photoshop CS5 freezes when opening files
Since, I belive, the last CS5 update a week ago, Photoshop is freezing for a few seconds (5 or 6) everytime it opens an image, any image, regardless of its size, color mode, layers, etc. This was not happening before. Anyone with same problem?
I have a Mac Pro 2x2.66MHz with 11GB Ram and Mac OS X 10.6.4.
ThxYes, here at work we use Font Agent Pro. I tried your 'unspoken' suggestion and the problem indeed goes away when removing the Font Agent Pro auto-activating plugin.
Thanks for the solution. Should we avoid the Font Agent Pro plugins in InDesign and Illustrator too? Is there a better way for auto-activating fonts (Suitcase Fusion)? -
Why does InDesign CS5 hang when packaging files?
When ever I go to "package" a file, it gets to about 95% complete and hangs. Although the file and all associated fonts and images does appear to have been packaged, I have to force-quit and re-start indesign. I'm on a Mac using OS X 10.6.8.
When it hangs, run Activity Monitor, select InDesign, and run Sample Process. You'll get a report. Upload it to http://pastebin.com/.
Then, chose View > Send Signal: Abort (SIGABRT). You'll get a crash report. Upload that to http://pastebin.com, too.
Post both URLs here, we'll tell you why it hung. -
Photoshop CS5 crashes when opening file/creating new file
I can load up CS5 and its fine. I then go to open or create a file and it just crashes.
Can someone help me please
I really need photoshop for my photography
Cheers
LuntyPhotoshop uses OpenGL for some things that won't function if you disable it, but for the most part Photoshop will work fine. Things you will miss include:
Alt-right click and drag mouse gestures for changing brush size/hardness won't show you a preview of your brush size/hardness, just an outline.
Smooth zoom and panning.
Some 3D functions of the Extended edition.
Some performance improvements in the display.
Adobe has done a great job of making almost all of Photoshop work well without OpenGL, but I encourage you to visit the following site and download the latest video drivers for your card. It may clear up all the Photoshop problems and possibly others you don't know you have yet.
http://www.amd.com/us/Pages/AMDHomePage.aspx (Note the "Download Drivers" section to the upper-right).
-Noel -
Photoshop cs3 hangs when using "File open"
I am running Photoshop CS3 extended on an HP desktop XP( fully updated) computer - 2 GB RAM -running fine util tonight when i tried to do a "file>open" the file menu idsappears in a split second and then it locks. It acts the same when i use the keyboard shortcut. But if i reopen it and try to open a file through Bridge-it works fine. it also allows me to open recent files.
bernadettebuechler,
Are you allowing enough time for PS to do its "thing?" By that, I mean that since CS, PS loads and looks ready. Count to 5, and all of a sudden, you will see the hourglass up for a moment. Count to 2, and the hourglass will flash on very briefly. Then, it's ready to go. I've only had one PS lockup from ver. 2.5, and it was because I was anxious to go, PS "looked" ready to go, and I hit File>Open too soon. Palettes go white, "Not Responding" shows in the program title bar, and boom - a lockup.
Speculation was afoot, back when Activation began, CS, that PS was "phoning home," to check with Adobe, to see if all was OK. This was never confirmed, and people without an Internet connection still had this little pause, though their program ran fine, without the Internet.
I quickly learned to be patient, until I see the two hourglass "blinks." This is on two very fast systems, though with CS2. My speculation is that the reason that PS will run fine when an image in Bridge, or Windows Explorer launches it, is that you (and I) are not hitting keys, while it does its little hourglass dance. Instead, we're waiting for our image to Open, and PS is smart enough to not fully load that, until it's good and ready.
I hope that this is what you encountered and nothing more sinister.
Good luck,
Hunt
PS watch for the two hourglass blinks. First is longer - pause - quick blink - good to go. -
Photoshop CS5 crashes when trying to print. I recently updated to Mac OSX Mavericks. Help?
Photoshop CS5 crashes when trying to print. I recently updated to Mac OSX Mavericks. Help?
Hi, Chris. Thanks for giving this query a look. I have the same problem. All documents print on my HP Deskjet 932C except Photoshop files since I updated to Mavericks.
My CS5 version is 9.0 x64. Mavericks is 10.9.4.
I checked the HP drivers and HP doesn't have one for OS X newer than 10.4.
I tried printing out the detailed report (very long!) and this page rejected the reply as spam. Can we provide the text as an attachment? -
Photoshop CS5 Crashes when converting large RGB files to CMYK?
Hi,
I am having problems with my Photoshop CS5. When I open large file and go to convert them from RGB to CMYK and visa versa it crashes!
Can anyone help?Have you installed all the OS and Photoshop updates?
If not, do that now.
Then we'd need to see the crash report (because I haven't seen any crashes in color conversion). -
Photoshop CS5 crashes when you choose menu items when FinderPop is installed (Mac OS)
FYI - Knowledge Base document was created to outline this problem and provide a solution:
Photoshop CS5 crashes when you choose menu items when FinderPop is installed (Mac OS)
http://kb2.adobe.com/cps/891/cpsid_89140.htmlFinderPop released a new updated version today. It can be found at the below link. Adobe makes no promises about 3rd party software, however my limited testing does indicate that the crash on inverse selection is fixed by this latest beta drop of FinderPop.
2.3.0.6
http://www.fnarr.net/fp/viewforum.php?f=3
Maybe you are looking for
-
Hi I am getting some errors in the binary data I am reading over a serial link using the vi attached. The vi removes the first seven characters (which are not part of the data string) then converts the binary data to an array of unsigned 16 bit integ
-
We recently ported our Xserver to Solaris 10 from Solaris 8. The code used for both OS's is the same, just built using different compilers on different OS's. When we run our Xserver on Solaris 8, the graphics card will do PCI bursting when doing memo
-
I am trying to merge 2 events in iPhoto, but i notice that in the first event my photos are named by my camera as DSC_001, DSC_002, etc. But the same is true of the photos in the second event DSC_001, DSC_002, etc. If I merge these 2 events will I
-
Dear Experts, I m new to Dialog Programming. i hv created a dialog program correspond to ABAP program. I hv also created a tcode for this. but when i run the tcode, its displaying a error msg. "You are not authorized to use transaction Y_TEST_DYNPRO"
-
I got a game on my phone that I have completed but I want to start from the beginning again so how do I uninstall it to do that?