Photoshop CS5 problem with missing menu and unable to click any tools

We have a user who was working on a couple documents. After backgrounding PS, they pulled it back to the foreground, but instead of the Photoshop menus appearing at the top, the tools palettes came up, but the menu at the top still says finder. They are unable to click on any tools or the documents. It's as if PS is unresponsive, but you can click to other apps and the spinning ball is not appearing. Activity monitor reports no hangs as well. We would to be able to save the open files, but are unable to do anything. Choosing to "hide" photoshop from the dock resulted in the documents hiding and now they will not appear again.
Can anyone point us in a direction that might help?
Thanks,
Scott

ForceQuit and Quit are options, but not a solution. I'm more interested in why it happens and when it happens, how to back out of it.
I asked if you are offered »Quit« or »Force Quit«. I have never seen them both offered in that pop-up.
In latter case you have no further options, I’m afraid.
In the first case you could try quitting all other applications … no guarantees that would help, though.
As to why it happens:
How diligent are you with System maintenance, font validation etc. and are third party plug-ins installed?

Similar Messages

Photoshop CS5 compatibility with windows 7 and windows 8

Hello,
I do not understand the technical side of computers - I just use them for my work as a photographer
I have Photoshop CS5 32 bit installed on my PC with Vista home premium. I am buying a new PC with 64 bit Windows 7 installed, and it also has the option to upgrade for free to Windows 8 pro.
Will my CS5 work on windows 7 and if I take the free upgrade will it work on Windows 8 pro?
Does it matter that CS5 is 32 bit and the new PC will be 64 bit?
I don't want to get the free upgrade if it means my CS5 won't work on it, as I am happy wioth CS5 and do not need to upgrade to CS6 yet.
Many thanks
Tog Porter

Photoshop CS5 is a 32/64 bit application, so when you install it on your new system it will install both 32 and 64 bit versions by default. This will give you compatibility with your 32 bit plug-ins, as well as 64 bit capability to edit large documents.
You may want to avoid the upgrade to Windows 8 at this time. It's still immature and the drivers (e.g., for ATI video cards) leave something to be desired. Plus, in general Windows 8 doesn't offer any compelling new features over Windows 7 (and actually removes some very useful one) - unless you really want the silly full-screen Metro/Modern games they offer at their new App Store.
If you DO decide to install the Windows 8 upgrade, I recommend you take whatever steps are necessary to install the new system as a full, virgin installation, rather than trying to upgrade the Windows 7 system you already have installed - and by this I mean you should NOT take the "keep programs and settings" upgrade, but do a Custom installation and install Windows 8 as though on a blank disk. Operating systems installed as upgrades to prior versions virtually never work right.
In any case, after having run Photoshop on Windows 7 for a while, you'll want to DEactivate your Adobe software before making the transition (you can do this through the Help menu), then reactivate it after you're up on the new system. This keeps control of your activation/licensing in your hand.
I strongly suggest you read up on Windows 8 before deciding to upgrade. You'll find a lot of experts agree that it's not an improvement over Windows 7, which is hard to imagine because all prior versions - even Vista - have been improvements over their predecessors.
-Noel

Photoshop CS5 - Issues with 3D Text and Reppouse

Recently, I downloaded Photoshop CS5. Whenever I try to transform normal text into 3D with the Reppouse feature, I this error:
"Your 3D scene now exceeds the limits of lights and/or textures for the video card's hardware-accelerated 3D Rendering. As long as the limits are exceeding, 3D rendering will be done in software only, and some features (e.g. Reppouse) will be disabled."
If anyone has tips or advice on this problem, please fill me in because I will be gradly appreciate it. Thank you.

1. Yes, many Laptops that have onboard video chipsets are not good enough.
2. Yes, your card does support some OpenGL and in this case this error reveals your card does not support the 2 default Lights that are generated whn creating a Repousse mesh.
3. Repousse requires OpenGL, other 3d functionality dos not require OpenGL
For more info > GPU and OpenGL Support in Photoshop CS5 and CS4
http://kb2.adobe.com/cps/404/kb404898.html
Hope this helps

Photoshop 3D Problems with displaying shadows and wireframe

Hi there,
I need to create some textures for 3D objects for our semester project in uni and it's quite practical to do that in Photoshop. I'd like to paint on the 2D texture (new window) and check from time to time if everything fits. But I got two problems that make it quite hard:
1. Problem occures when using my Laptop: There are almost no shadows. I tried to play around with the settings, but it doesn't affect the displayed model in any way. It always looks the same way you can see here:
My Laptop is probably not the best system, but it actually fits the minimum system requirements. Nevertheless I think my graphics chip might be not good enough, or what do you think?
Dell Vostro 3350, Windows 7 64 bit, Intel Core i3-2330MCPU @ 2.20GHz, 8GB RAM (2GB VRAM), Intel HD 3000, 1TB SSHD.
2. Problem: I also tried to work on my Dad's PC, which doesn't have such a good graphics card but is in total much better than my laptop of course:
Windows 7 64 bit, Intel Core i7-2600 CPU @ 3.40GHz, 12 GB RAM, ATI FirePro V3800 (FireGL V) (512MB VRAM).
The Problem that occures when using my Dads PC is: It somehow cannot show me the wireframe of the object (that would work with my laptop -.-). When I go to the menu 3D most of the options are grey and always not clickable. Same for the 3d --> create painting overlay --> wireframe (I need that). I've seen it in a Youtube Tutorial that it actually SHOULD work. I created a new texture for the model, went to "Edit Texture", it opens the texture in 2D in a new window without showing the wireframe (and I also cannot use the function under 3D painting overlay). When I open the texture with my laptop, it immediately shows me the wireframe ...
Those two problems make it almost impossible for me two work on the textures. If I could at least work on one of the two systems ...
So if anyone has an idea how I could solve at least one problem, I'd be really happy. I need to hurry a bit ... those technical problems already cost me a lot of time and I don't want to miss our project's deadline. :S
Thanks in advance!

Please! Anyone? I could really need help!

Big problems with music menu and 3.1 update

whenever I try to access music through my "Artists" menu on my 2G iPod Touch after the 3.1 update, the music screen crashes and takes me back home, w/o ever successfully selecting the artist. Even weirder is whenever I go to "About" in system prefs, under number of songs and number of videos, it returns 0 for both. My Music can still be accessed through the "Album", "Playlist", and "Song" menus. If I attempt to open my video menu, it crashes as well and returns me to the home screen. Is ANYONE else having this problem?

I am having the same issue with the buttons. I am on a first generation 16gb touch and on my music menu the bottom buttons are set up as follows: playlists, artists, songs, podcasts, more. I gave you the order as I wonder if it is a placement issue at the bottom that is causing this problem. If I press the songs or more button it crashes out of the music menu. I can still play my playlists and podcasts without any problem. I went to the Apple store and they are all but useless as usual. I wonder who else is having this issue.

Problems with missing forward and backward arrows in iweb slideshow.

Can anyone help?

The only way i could get it to work was to open the "domain" file in a different mac. Then the arrows appear.
Good luck
Dave

Is adobe photoshop CS5 compatible with Mountian Lion on the 2013 iMac?

Is adobe photoshop CS5 compatible with Mountian Lion and Maverick on the 2013 iMac?

Hello, I run it at home without problem. In fact, even the next version of OS X works ok: http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html

Hello I have a problem with security questions and i cant reset to my email The error was   Exceeded Maximum Attempts We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here      for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me please

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, ju

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, just want to buy an upgrade to something that will run for a while longer. I don't care about Lightroom, Bridge, Illustrator, etc.; most of those I've deleted over the years. But I do use Photoshop - or would if it would still run. What options do I have?

This is the java you need for photoshop cs5 to work on mac os x 10.10 Yosemite
https://support.apple.com/kb/DL1572?locale=en_US
It's also possible you may have to reinstall photoshop cs5 even after installing the above java, because sometimes the upgrade to mac os x 10.10 messes up the photoshop cs5 installation.
You can download photoshop cs5 from here if you don't already have the install media.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Hi guys, problem with grey screen and flashing question mark. on top of it while in utility, i'm unable to verify, verify disc permission or repair disc0 which is obviously my main hd. any ideas where to go from here? tried to reistall osx but no luck.

hi guys, problem with grey screen and flashing question mark. should be straight forward affair but on top of it while in disc utility, i'm unable to verify, verify disc permission, repair or even erase disc0 which is obviously my main hd. any ideas where to go from here? tried to reinstall osx but no luck, stucked when asked to chose location to install osx. would really apreciate any kind of help with this cause i'm quite new mac user. ty

If you don't have a backup, read this:
https://discussions.apple.com/docs/DOC-1689

I have got new hardrive windows 8.1 and i have downloaded PS, LE and AE...Clouds...when i open PC so i get massage on rigth corner short time." your photoshop has problem with compalitet"....i have not put things back or used PS,,,what shall i do? LR work

i have got new hardrive to windows 8.1....when i open my PC so i get message on lower right corner - very short time - your photoshop has problem with compalitet....i have not used it yet or put brushes and so on back....LR is working fine...i can open photoshop without problem..and AE...what shall i do?...

Thanks for info:
A. Backup before doing anything advanced is recommended but not widely used.
B. Upgrade on vanilla plain (and updated) operatiing system goes flawlessly. Upgrade on "real" computer may depend on "status" of operating system and applications installed. You may not be the last experiencing troubles.
C. Software vendors expect that users has nearly unlimited disk size, large memory and latest processor.
D. It is on you to find anything positive to compensate annoyances. Mental balance is in your hands ;-)

Is Photoshop CS5 compatible with Windows 8?

My computer died and I have to buy a new one which will probably come with Windows 8. Is Photoshop CS5 compatible with Windows 8? I can't seem to find a straight answer.

It is not officially supported as the OS was not available with CS5 was written. It will work on it however.
From what I have read Win 8 is a step down from Win 7 from a purely operational view. It also has an annoying problem with the screen blinking with many of the video cards. So see if you really like the features of Win8 before committing. Win7 should still be available but you would have to make it a special request.

Error: There is a problem with the file and it cannot be copied

I've been trying to copy (and essentially move) the contents of an NTFS-formatted external HDD to my iMac's internal HDD so I can then format the external HDD to Mac OS Extended. However, when I simply try to drag and drop, I get an error during the transfer that states:
There is a problem with the file and it cannot be copied.
I tried a basic cp command in Terminal to copy all contents of the external HDD to a folder on my iMac's desktop, and found that while there were no errors, there were many individual files missing full chunks of data (ie. original file would be 4GB on my external HDD, but only 350MB on my desktop).
Any ideas on how I can successfully copy a large amount of data (approx. 170GB) from my external HDD to my internal HDD while avoiding this error, so I can ultimately format my external HDD to Mac OS Extended? ANY help is greatly appreciated.

That's not a good error to see. It indicates something is very wrong. Pulled out of an old programming header file:
ioErr = -36, /*I/O error (bummers)*/
If Apple labelled it "bummers," they had a good reason! Unfortunately, that doesn't bode well for you.
Try running Disk Utility again. Keep repairing over and over until one of two things happens: 1) Disk Utility says no repair was needed, or 2) Disk Utility reports the same error in two sequential repair sessions and is unable to repair it both times.
If you hit the second case, or if you hit the first but still can't copy files, then you've got two basic options:
= Buy a third-party disk utility or two and try them. Try TechTool as a first choice.
= Recover what files you can and write the rest off as gone.
= Send your drive to a data recovery service and hope they can extract more than you can.
Of course, none of this is necessary if you have a backup of the contents of that hard drive. (If you don't, this is your learning experience. Once bitten, twice shy, so they say.) Also, regardless of the outcome, once you've got your data or have decided it's gone, you're going to want to wipe that drive completely clean. Reformat the drive with Disk Utility, then when it's done, select the drive in Disk Utility and hit command-i. (Don't select the new volume you just created on that drive, select the drive itself. Mine looks like "232.9 GB Hitachi ..." with the volume name indented underneath.) Look for an item that says S.M.A.R.T. Status, and if it doesn't say Verified, you might as well throw out the drive. Don't trust any more data to it.
If all appears safe, you can start moving data back onto it. But, as always, make sure you have a backup of everything!

ISync Failure working with Missing Sync and Palm Lifedrive

Since the begining of March I have failed to peform a sync between my Palm and G4 Powerbook via Missing Sync v5.2.1
What happens is that a Sync is launched from my Palm cradle which is picked up by my G4, the dialogie suggests that things are being synchronised, but at the end on viewing my Sync History, I get errors reporting that databases on my palm can't be opened. Missing Syncs own conduits for iCal and AB report that they have been 'unregistered'.
Last night I attempted a sync with just 1 conduit active at a time and all failed.
I bought BackUpBuddy, but this two has failed to sync.
Markspace have suggested that I 'reset sync histories' which I have attempted to do. For this I need to open iSync first, however iSync quits during launch.
Anybody got any ideas on how to resolve this? TIA

Now that the response is reposted above, this thread makes more sense…
The (0x400a) errors generally, coupled with an inability to open files on your handheld, suggests that you have insufficient memory on board to perform these tasks. There are several other issues involved, however, so you should address each one by simplifying your configuration to avoid the most obvious ones.
For the time being, turn off the following conduits which do not report errors:
• Install
• Life Balance
• Mark/Space Conduit for iTunes
• Mark/Space Conduit for iTunes
• ChronosNotes
• BackupBuddy
Do that simply by un-checking them in the main window of the Missing Sync for Palm OS. You might want to attempt once again to synchronize, just to determine if anything has changed as a result of turning off these working conduits.
Also, turn off the following failing conduits:
• Mark/Space Folder Sync
• Voice Memo
• Documents To Go*
• Media
• Trip
Some may be incompatible with your your LifeDrive, or not properly configured for use with it. See the article below, for example, with regard to the Mark/Space Folder Sync conduit with it:
http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2553
To avoid some obvious problems with your LifeDrive and the conduits presently installed, you should install the LifeDrive Update 2.0 is you have not already done so. *Among other things, it contains a Documents to Go update:
http://www.palm.com/us/support/downloads/lifedrive/lifedrive_update.html
You must follow the instructions provided by Palm carefully, as the procedure removes all of the data from your device. Insure that your data is backed up elsewhere before performing this update.
Before attempting to update your LifeDrive, follow these instructions to determine if you need to:
Find out if your LifeDrive device includes the latest LifeDrive Update software
• on your LifeDrive, press <Home> twice, until the Applications Launcher—not Favorites—appears
• tap <Menu>
• from the <App> menu, select <Info>
• at the bottom of the screen, select <Version>
Look for the application named WiFiLib [HINT: scroll down below the <Wi-Fi> items to <WiFi> with no hyphen.]
If the version number is…
• 1.0.6, 1.0.5 or below: you don't have the latest LifeDrive update. Install it
• 1.0.7: you already have the latest LifeDrive Update. Do not install it again.
Had you not needed to install this update and perform the resulting reset, I would have recommended that you perform a soft reset to see if that procedure resolves any of your issues.

Photoshop Printing Problems with Xerox 7400 Phaser

Cannot get my Photoshop CS5 to print full size documents to Xerox 7400 Phaser. Prints only 1" thumbnail of anything I send to it. This is the only program that has any problem with the Phaser and the only printer Photoshop has a problem with. Unfortunately, it's the only 11x17 color printer in our office. Anyone else had this problem?
I have exported files to other programs, but that lessens quality of photo work and also defeats the purpose of having an expensive, extensive program for it.
WHS

Correction it's a Xerox Docucolor 242 PS with Fiery

Photoshop CS5 problem with missing menu and unable to click any tools

Similar Messages

Maybe you are looking for