Photoshop CS5 Process still working

Hi, i've downloaded the trial of Photoshop CS5 extended, and installed it normally, but when i close the photoshop, with CTRL + Q or ALT + F4, apparently the application closes, but if i use process utility like Process Explorer, i've see that te process of photoshop.exe still running, and also it's consumming the 25% of the CPU usage, supposedly  when I close the program with any of the traditional methods, it is  assumed that the process should be end the photosho.exe, but  not so, why?

Hi,
I can observe the same problem occuring randomly with CS5 (12.0.1) under XP SP3. I just made a quick test a few minutes ago:
1. Launched PS
2. Immediately closed the main window (but this can also happen after a "real" editing session).
3. The Task Manager showed that photoshop.exe was still loaded and using 106 752 K.
4. amt3.log was locked.
5. photoshop.exe must then be killed. If I launch PS again, a new instance is created and the previous one remains in memory. The new instance may or may not also stay in memory after closing the main window.
Of course, if the user is not aware of this, doesn't kill the ghost process and starts PS multiple times during a Windows session, memory can quickly be exhausted.
Below are the contents of amt3.log and swtag.log (I had deleted them before making the test).
2010-08-15 11:05:26 [2788]  AMT: START SESSION, library version 3.0.0.64,3.0
2010-08-15 11:05:26 [2788]  AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5\
2010-08-15 11:05:26 [2788]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-08-15 11:05:26 [2788]  AMT: Failed to disable Virtualization SetTokenInformation Failed
2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\adobe_caps.dll
2010-08-15 11:05:26 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\adobe_caps.dll
2010-08-15 11:05:26 [2788]  PCDService: PCD Service in threaded mode
2010-08-15 11:05:26 [2788]  performance: AMTPreObtainProductLicense took 6.192687 ms
2010-08-15 11:05:26 [2788]  PCD thread: PCD thread started
2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\Adobe_OOBE_Launcher.dll
2010-08-15 11:05:26 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\Adobe_OOBE_Launcher.dll
2010-08-15 11:05:26 [2788]  AMT: App Product Locale [0] = en_GB
2010-08-15 11:05:26 [2788]  config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5\AMT\application.xml
2010-08-15 11:05:26 [2788]  config: Found payload code {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
2010-08-15 11:05:26 [2788]  PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:26 [2788]  config: config: Host app was installed, using installed license configuration.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2010-08-15 11:05:26 [2788]  config: Setting current license to the driver at startup because no mapping was found.
2010-08-15 11:05:26 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2010-08-15 11:05:26 [2788]  config: payload code: {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
2010-08-15 11:05:26 [2788]  config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:26 [2788]  config: driver licensing code: Photoshop-CS5-Win-GM
2010-08-15 11:05:26 [2788]  config: current licensing code: Photoshop-CS5-Win-GM
2010-08-15 11:05:26 [2788]  config: current locale code: ALL
2010-08-15 11:05:26 [2788]  config: Done loading configuration
2010-08-15 11:05:26 [2788]  AMT: Locale from PCD [0] = en_GB
2010-08-15 11:05:26 [2788]  AMT: Reordered Installed App Product Locale [0] = en_GB
2010-08-15 11:05:26 [2788]  config: Setting insalled locales
2010-08-15 11:05:26 [2788]  config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
2010-08-15 11:05:26 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\asneu.dll
2010-08-15 11:05:26 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\asneu.dll
2010-08-15 11:05:26 [2788]  AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:26 [2788]  AMT: config: PayloadCode: {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
2010-08-15 11:05:26 [2788]  AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:26 [2788]  AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2010-08-15 11:05:26 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [Registration] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:26 [2788]  AMT: Application can be serialized (sif file found).
2010-08-15 11:05:26 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [en_GB]
2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:26 [2788]  AMT: Subsequent launch (serial [91198248250290233036]).
2010-08-15 11:05:26 [2788]  AMT: Application state initialized.  Obtaining Product License.
2010-08-15 11:05:26 [2788]  AMT: Obtaining client features from cache.
2010-08-15 11:05:26 [2788]  AMT: Obtaining client product info from cache.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:26 [2788]  AMT: Running in PROV_APP
2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:26 [2788]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:26 [2788]  config: Using default media policy RET
2010-08-15 11:05:26 [2788]  uiswitch: EULA has already been accepted.
2010-08-15 11:05:26 [2788]  AMT: This is a subsequent launch. Deferring services.
2010-08-15 11:05:26 [2788]  performance: AMTObtainProductLicense took 25.348194 ms
2010-08-15 11:05:33 [2788]  AMT: Pre-Validating Product License.
2010-08-15 11:05:33 [2788]  AMT: Services not yet loaded in this session.
2010-08-15 11:05:33 [2788]  AMT: Loading services in background to get ready for Validate call.
2010-08-15 11:05:33 [2788]  AMT: Spawning background thread to load services.
2010-08-15 11:05:33 [2788]  performance: AMTPreValidateProductLicense took 0.296686 ms
2010-08-15 11:05:33 [2788]  AMT: Starting work on prevalidate thread.
2010-08-15 11:05:33 [2788]  AMT: AMT: PreValidating Product License.
2010-08-15 11:05:33 [2788]  AMT: Launch Workflow not yet done in this session.
2010-08-15 11:05:33 [2788]  AMT: Starting Background Subsequent Launch Workflow
2010-08-15 11:05:33 [2788]  AMT: Starting ALM workflow.
2010-08-15 11:05:33 [2788]  AMT: Initializing ALM for serialized activation.
2010-08-15 11:05:33 [2788]  ALMService: Initializing as licensed app
2010-08-15 11:05:33 [2788]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-08-15 11:05:33 [2788]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-08-15 11:05:33 [2788]  SLCoreService: Service construction took 0.0 ms and succeed.
2010-08-15 11:05:33 [2788]  ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2010-08-15 11:05:33 [2788]  ALM: _info_: Host app is Licensable App
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5\AMT
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2010-08-15 11:05:33 [2788]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:33 [2788]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:33 [2788]  config: Using default media policy RET
2010-08-15 11:05:33 [2788]  ALM: _info_: MediaTagPolicy is RET
2010-08-15 11:05:33 [2788]  ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2010-08-15 11:05:33 [2788]  PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2010-08-15 11:05:33 [2788]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5\AMT\SLConfig.xml]
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-08-15 11:05:33 [2788]  ALM: _info_: Set Running Locale to en_GB
2010-08-15 11:05:33 [2788]  ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2010-08-15 11:05:33 [2788]  AMT: Performing ALM silent license verification.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2010-08-15 11:05:33 [2788]  config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:33 [2788]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_GB] in cache.
2010-08-15 11:05:33 [2788]  config: No en_GB provisional serial number found in Photoshop-CS5-Win-GM
2010-08-15 11:05:33 [2788]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2010-08-15 11:05:33 [2788]  config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2010-08-15 11:05:33 [2788]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: Searching license for locale en_GB ...
2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: This is the running locale, stop the search
2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  PCDService: No value for key [911982482502902330369562] in hive [RejectedSNDomain_CS5] in cache.
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2010-08-15 11:05:33 [2788]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2010-08-15 11:05:33 [2788]  config: Setting current license to Photoshop-CS5-Win-GM [en_GB]
2010-08-15 11:05:33 [2788]  SLCoreService: Syncing to license store...
2010-08-15 11:05:33 [2788]  SLCoreService: Found server mkey.
2010-08-15 11:05:33 [2788]  SLCoreService: Loading license references...
2010-08-15 11:05:33 [2788]  SLCoreService: Found 1 license file(s)
2010-08-15 11:05:33 [2788]  SLCoreService: Parsing license file [141548637.lic] succeed.
2010-08-15 11:05:33 [2788]  SLCoreService: License store synchronization took 22.7 ms and succeed.
2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature ALM_PhotoshopCS5GM_12.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_Base_4.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature Photoshop_12.0 is enabled.
2010-08-15 11:05:33 [2788]  SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_GB] in cache.
2010-08-15 11:05:33 [2788]  ALM: _info_: Performing Block Check
2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2010-08-15 11:05:33 [2788]  ALM: _info_: Block Check ByPassed
2010-08-15 11:05:33 [2788]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2010-08-15 11:05:33 [2788]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.047 sec)
2010-08-15 11:05:33 [2788]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2010-08-15 11:05:33 [2788]  AMT: License check shows serialized product is already activated.
2010-08-15 11:05:33 [2788]  ALM: _info_: Entered ALM_NeedANAG
2010-08-15 11:05:33 [2788]  ALM: _info_: Exiting ALM_NeedANAG
2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:33 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-08-15 11:05:33 [2788]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5\updaternotifications.dll
2010-08-15 11:05:33 [2788]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5\updaternotifications.dll
2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call
2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call succeeded
2010-08-15 11:05:33 [2788]  ALM: _info_: Deactivation menu is enabled
2010-08-15 11:05:33 [2788]  AMT: Completed Launch Workflow successfully.
2010-08-15 11:05:33 [2788]  AMT: Calling AUM API to create scheduler entry to be used by updater.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:33 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call
2010-08-15 11:05:33 [2788]  AUMService: IsUpdaterEnabled call succeeded
2010-08-15 11:05:33 [2788]  AUMService: Get LEID xml call
2010-08-15 11:05:33 [2788]  AUMService: Get LEID XML call succeeded
2010-08-15 11:05:33 [2788]  AMT: AUM GetLEID called with status =0.
2010-08-15 11:05:33 [2788]  AMT: Checking client features against cache.
2010-08-15 11:05:33 [2788]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2010-08-15 11:05:33 [2788]  AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2010-08-15 11:05:33 [2788]  AMT: Feature Photoshop_Premium 12.0 is unlicensed (was unlicensed).
2010-08-15 11:05:33 [2788]  AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2010-08-15 11:05:33 [2788]  AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2010-08-15 11:05:33 [2788]  AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2010-08-15 11:05:33 [2788]  AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2010-08-15 11:05:33 [2788]  AMT: Validating client product info against cache.
2010-08-15 11:05:33 [2788]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2010-08-15 11:05:33 [2788]  AMT: Starting Data Collection for SWTag_Init()
2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID =  Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() productPayloadCode = {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E};driverPayloadCode =  {15FEDA5F-141C-4127-8D7E-B962D1742728}
2010-08-15 11:05:33 [2788]  AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5; Photoshop-CS5-Win-GM; en_GB
2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() License Status = activated
2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() Tags 911982482502902330369562; 12.0; RETAIL
2010-08-15 11:05:33 [2788]  AMT: DoISOTagging() Product Version 12; 0
2010-08-15 11:05:33 [2788]  AMT: AMT: Product License PreValidated.
2010-08-15 11:05:33 [2788]  AMT: Prevalidate indicates license is good and no UI required.
2010-08-15 11:05:33 [2788]  performance: PreValidate thread took 96.114731 ms
2010-08-15 11:05:33 [2788]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
2010-08-15 11:05:33 [2788]  AMT: PlugPlug : Can Go Online returned as true
2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 25.290924 ms
2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.655391 ms
2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.843124 ms
2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.684165 ms
2010-08-15 11:05:33 [2788]  performance: AMTPlugPlugRequest took 0.645613 ms
2010-08-15 11:05:35 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:35 [2788]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:35 [2788]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2010-08-15 11:05:35 [2788]  PCDService: No value for key [Updates] in hive [{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}] in master.
2010-08-15 11:05:35 [2788]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-08-15 11:05:35 [2788]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
2010-08-15 11:05:35 [2788]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
2010-08-15 11:05:35 [2788]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
2010-08-15 11:05:35 [2788]  ALMService: Terminating
2010-08-15 11:05:35 [2788]  SLCoreService: Shutting down SLCore 1.0 Release (build 1.0.13.199023).
2010-08-15 11:05:35 [2788]  SLCoreService: Service destruction took 4.3 ms and succeed.
2010-08-15 11:05:35 [2788]  ALM: _info_: End ALM
2010-08-15 11:05:35 [2788]  performance: AMTReleaseProductLicense took 12.103214 ms
2010-08-15 11:05:35 [2788]  AMT: END SESSION.
2010-08-15 11:05:33 [2788] SWTAG: _info_: __SWTAG_LOG_FILE__
2010-08-15 11:05:33 [2788] SWTAG: _info_: Get privilege info for "G:\Temp\swtag.log" returned 0
2010-08-15 11:05:33 [2788] SWTAG: _info_: Set privilege info for "G:\Temp\swtag.log" returned 0
2010-08-15 11:05:33 [2788] SWTAG: _info_: ==========================================
2010-08-15 11:05:33 [2788] SWTAG: _info_: Start SWTAGGING productName=Adobe Photoshop CS5; licensingCode=Photoshop-CS5-Win-GM; locale=en_GB; caller=1
2010-08-15 11:05:33 [2788] SWTAG: _info_: Get privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2010-08-15 11:05:33 [2788] SWTAG: _info_: Set privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2010-08-15 11:05:33 [2788] SWTAG: _info_: Reading existing C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe\regid.1986-12.com.adobe_Photoshop-CS5-Win-GM-en_GB.swidtag file
2010-08-15 11:05:33 [2788] SWTAG: _info_: End SWTAGGING
2010-08-15 11:05:33 [2788] SWTAG: _info_: ==========================================

Similar Messages

  • Need advice - "Adobe photoshop CS5 has stopped working" upon startup

    Hi All,
    Hopefully someone can assist me with this as this seems to be a fairly common problem.
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    Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b6004cc
    Exception code: 0xc0000417
    Fault offset: 0x000000000009376c
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    Faulting package full name:
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    Cheers
    Scott

    My scenario and history:
    Windows Vista Ultimate and now Windows 7 Ultimate
    NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference.  Drivers irrelevant.
    2 x Xeon 5160 (so total 4 cores)
    24Gb RAM
    PS CS 4 or 5
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    Fails everytime as you describe.
    Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
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    Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\    (or CS4 - depending on version)
    Locate File:
    ScriptingSupport.8li
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  • Photoshop CS5 has stopped working while I draw.

    So I have Photoshop CS5 extended and Im using windows 7 ultimate 64 bit.
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    function(){return A.apply(null,[this].concat($A(arguments)))}
    Mylenium wrote:
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    Windows 7 keeps its drives defragged all by itself and it will tell you about drives getting full.
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  • Photoshop CS5 has stopped working and shuts down

    I purchased Photoshop CS5 in March 2011 and after trying to install software I was unable to do anything in Photoshop without getting the following error message:  "Adobe Photoshop CS5 has stopped working".  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I was unable to open any psd file or new file withouth that error message.  After you close that error message window, Photoshop immediately closes down. I had someone from Adobe remotely fix this problem.  Now it is appearing again and I am unable to use the program.  I need help with this.  Please.

    There's a similar discussion on this thread that could help you: http://forums.adobe.com/thread/633937

  • Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)

    I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
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    I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
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    My scenario and history:
    Windows Vista Ultimate and now Windows 7 Ultimate
    NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference.  Drivers irrelevant.
    2 x Xeon 5160 (so total 4 cores)
    24Gb RAM
    PS CS 4 or 5
    4 monitors - - yep it is the 4 monitor thing.
    Fails everytime as you describe.
    Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
    A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
    Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\    (or CS4 - depending on version)
    Locate File:
    ScriptingSupport.8li
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    Start Photoshop - it works and is mainly functional.
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    ADOBE - if you read this - it has been that extesion now for the last two editions of PS.

  • Adobe Photoshop CS5 has stopped working [Issue]

    Hello everyone! I recently just purchased Adobe CS5 as being very excited as I've been a customer before the CS series! Anyways, the install and registration with Adobe was no problem what so ever, I got to uninstall CS4 quite easily, it all worked. So, I've read the other topic of "Adobe Photoshop CS5 has stopped working" and this is not my problem! However, once I'm in CS5. I do a couple things, zoom in Navigation, enter some text, move a couple layers and it tells me it has stopped working. This is happening very often every so 1-3 minutes, so I've been living with it for about 2 days (IT has FINALLY passed the line, where I rip my hair out! Hehe, ). So now I'm deciding I post the problem!
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  • Adobe Photoshop CS5 has stopped working

    I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
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  • Adobe Photoshop CS5 is not working with Lion.

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  • HT204210 Updated to Yosemite 10.10.2 and now my Photoshop CS5 is not working. What can iI do?

    Updated to Yosemite 10.10.2 and now my Photoshop CS5 is not working. What can iI do?

    Install the After Effects CS6 (11.0.4) update:
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  • Photoshop CS5 opens and says "Adobe Photoshop CS5 has stopped working"

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    Photoshop worked earlier today and i have made no changes on my PC since running PS again.
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    I have rebooted my computer several times.
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    Log Name:      Application
    Source:        Application Error
    Date:          1/2/2012 11:01:13 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Brandons-PC
    Description:
    Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4b504eff
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
    Exception code: 0xc06d007f
    Fault offset: 0x0000b9bc
    Faulting process id: 0xeb4
    Faulting application start time: 0x01ccc9cc53e0ded5
    Faulting application path: C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 938be8e8-35bf-11e1-98bd-001583ba828e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2012-01-03T04:01:13.000000000Z" />
        <EventRecordID>1887</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Brandons-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Photoshop.exe</Data>
        <Data>12.0.0.0</Data>
        <Data>4b504eff</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.1.7601.17651</Data>
        <Data>4e211319</Data>
        <Data>c06d007f</Data>
        <Data>0000b9bc</Data>
        <Data>eb4</Data>
        <Data>01ccc9cc53e0ded5</Data>
        <Data>C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe</Data>
        <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
        <Data>938be8e8-35bf-11e1-98bd-001583ba828e</Data>
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    More Info.
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    Driver Packaging Version
    Not Available
    Provider
    Advanced Micro Devices, Inc.
    2D Driver Version
    8.01.01.1215
    2D Driver File Path
    Not Available
    Direct3D Version
    7.14.10.0879
    OpenGL Version
    6.14.10.11318
    Catalyst Control Center Version
    2011.1109.2212.39826

  • Error: Adobe Photoshop CS5 has stopped working (Windows 7)

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    Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
    Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
    Exception code: 0xc0000417
    Fault offset: 0x0007c696
    Faulting process id: 0x1acc
    Faulting application start time: 0x01cfc82200ce8c71
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
    Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
    The event log error for Adobe Illustrator is;
    Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
    Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
    Exception code: 0xc0000417
    Fault offset: 0x0007c696
    Faulting process id: 0x1428
    Faulting application start time: 0x01cfc82638156214
    Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
    Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
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    Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
    Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
    Exception code: 0xc0000417
    Fault offset: 0x00043dea
    Faulting process id: 0x1ff0
    Faulting application start time: 0x01cfc825396b0755
    Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
    Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
    Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
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    DXDiag information;
    System Information
    Timeofthisreport:9/4/2014,11:48:55
    Machinename:ID_45863
    OperatingSystem:Windows7Enterprise32-bit(6.1,Build7601)ServicePack1(7601.win7sp1_gdr.14030 3-2144)
    Language:English(RegionalSetting:English)
    SystemManufacturer:DellInc.
    SystemModel:LatitudeE5420
    BIOS:DefaultSystemBIOS
    Processor:Intel(R)Core(TM)[email protected](4CPUs),~2.2GHz
    Memory:4096MBRAM
    AvailableOSMemory:3240MBRAM
    PageFile:3407MBused,3072MBavailable
    WindowsDir:C:\windows
    DirectXVersion:DirectX11
    DXSetupParameters:Notfound
    UserDPISetting:UsingSystemDPI
    SystemDPISetting:96DPI(100percent)
    DWMDPIScaling:Disabled
    DxDiagVersion:6.01.7601.1751432bitUnicode
    DisplayDevices
    Cardname:Intel(R)HDGraphicsFamily
    Manufacturer:IntelCorporation
    Chiptype:Intel(R)HDGraphicsFamily
    DACtype:Internal
    DeviceKey:Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
    DisplayMemory:1428MB
    DedicatedMemory:64MB
    SharedMemory:1364MB
    CurrentMode:1680x1050(32bit)(59Hz)
    MonitorName:GenericPnPMonitor
    MonitorModel:DELLP2210
    MonitorId:DEL404C
    NativeMode:1680x1050(p)(59.954Hz)
    OutputType:HD15
    DriverName:igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
    DriverFileVersion:8.15.0010.2353(English)
    DriverVersion:8.15.10.2353
    DDIVersion:10.1
    DriverModel:WDDM1.1
    DriverAttributes:FinalRetail
    DriverDate/Size:4/5/201102:57:06,575488bytes
    WHQLLogo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4256-11CF-A97A-9124A9C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0116
    SubSys ID: 0x049B1028
    Revision ID: 0x0009
    Driver Strong Name: oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subsys_049b1028
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    Deinterlace Caps:
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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