Photoshop CS5 rotate tool not working.

I've just installed photoshop cs5 on a new matchbook pro, and I cannot use the rotate tool. When I try a window opens saying "Could not complete your request because it only works with OpenGL enabled document windows".

I already checked that, nothing in the graphics processor box is selectable. I can't think of why I would have this problem... I was using a cs6 trial and the rotate tool worked fine.

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Photoshop CS5 Move Tool Not Working?

Please help. I am using Photoshop CS5 and my Move tool is not working. I just don't know what to do. I am making photobooks with a software plug-in, "Album DS", and for the last couple of months everything worked perfectly. Then, all of sudden, when I load up photos onto an album page, with the Move tool, I no longer get the crop markings around the photos to enlarge, decrease, or even move the photos. I have tried using the Move tool without the software and it still does not work.

I just figured this out 5 minutes ago, by mistake I might add. How in the world did you know this? Thanks.

Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....

Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
-CharlieH23

Copy and paste only this area, you may have to scroll down.
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 6019 MB
Free memory: 3360 MB
Memory available to Photoshop: 5227 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2112 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics 4000
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics 4000
Driver Version: 10.18.10.3958
Driver Date: 20140930000000.000000-000
Video Card Driver: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics 4000
Video Card Memory: 2112 MB

3D rotate tools not working correctly in PS 6.

Using Dell, Windows7 with Nvidia GEForce GTX 260 card. Driver 296.10 (current) Rotate tools not smooth on only 1 axis for each X,Y,Z. Its like snapping to point on one axis and smooth on the other. Trying to figure out if its graphics card or Photoshop related? I have tried different card settings and different PS preference settings with no success at fixing the problem.

Well the solution was a simple one for this and probably for many other 3D problems. When in 3D workspace just reset the work space and all is well.

Photoshop CS5 "Help" function not working - Adobe Air error message?

Installed Photoshop CS5, and thought everything was working okay, but when I click on Photoshop Help, I get the error message "Adobe Air - This installation of this application is damaged. Try re-installing......" I have re-installed first Adobe Air, same problem and then uninstalled and re-installed Photoshop CS5, but the problem remains. When I first tried to use the Help function it tried to update something and for some reason this failed. I'm wondering if others have seen the same problem and know of a solution? Thanks, David.

Hello: there may be a configuration issue going on here. I have escalated this issue to our Help app engineering team. In the meanwhile, please try the following:
Uninstall the Adobe Help application: go to your Application folder > Adobe > Adobe Help (drag it to the Trash)
Delete the following directory:
USER NAME (home) > Library > Preferences > chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.
Empty the Trash
Manually update the application via this link: http://www.adobe.com/support/chc/
Select "Photoshop" in Step 1 and then click the Install badge in Step 2. Make sure to select "Open" (and not Save) in the installation dialog box to fully update the app.
Note: The previous instructions did not include deleting the old application or its preference file. This will help ensure that it is thoroughly updated.

Photoshop CS5 TWAIN plugin not working in 32-bit mode

I'm having trouble scanning via TWAIN in Photoshop CS5. I'm on an iMac running OSX 10.6.6, My Scanner is an Epson Perfection V350, and after installing the latest driver and an online chat with an Epson rep, they told me to download the latest Photoshop TWAIN plugin from the Adobe site, then run Photoshop in 32-bit mode.
I tried that and the option to scan finally appeared in the import menu and the Epson Scan interface appeared. However, upon trying to preview or scan, the whole lot crashes.
The Epson Scan program works as a standalone app, so the problem clearly lies within Photoshop. However I want to scan in Photoshop, not the clunky standalone app!
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I would say it's more likely that there is a problem with CS5 and/or the new TWAIN plugin.
Epson claim that since their application works standalone, than it's not at fault.
Photoshop CS4 worked fine - I could scan via TWAIN perfectly. I've since removed the CS4 apps. And of course CS5 no longer supports it in the same way. Following Adobe's OWN recommendations of installing the TWAIN plug-in and running PS in 32-bit only led to complete software crashes.
Of course I can scan in Epson Scan on it's own, but after 15 years of happily scanning via TWAIN in Photoshop, I don't see why I should change my way of working to something that would be less convenient.
On another post I read something about having the correct TWAIN plugin - I could only find one for CS5 on the downloads page, so I assume I got the right one.

Photoshop CS5 for Windows not working on dual monitor setup

If I try to open Photoshop CS5 while my second monitor is plugged into my laptop (via VGA cable), it loads normally, but won't display any opened images. I get a gray background and nothing else. (see screenshot here: http://screencast.com/t/f1bHcM3E )
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Oh, that's possible. I went and read the detailed specs for my computer and it seems like it has both Intel and NVIDIA. Could that be it? (Computer hardware issues are not my area of expertise.)

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I'd say things sound desperate enough to try resetting Preferences
Reset Preferences
Windows — Hold down Shift Ctrl Alt immediately after starting Photoshop
Mac — Hold down Shift Cmd Opt immediately after starting Photoshop
If that fails, we need to know your operating system?
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Another other information that might pertain ?

Photoshop CS5 serial number not working?

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A little while ago, adobe had an information leak and my account was one of the ones listed as possibly compromised- could this be the issue?
If not, why won't it let me register CS5 to my account? I really want it on my new computer. I purchased the product legitimately and I don't want my money disappearing after only two years.

Explain your situation to Customer Support, and see if you can submit some sort of proof. For example a credit card statement. Your bank can help you with that. See if your ISP can fish up the email.
Also if you purchased it as an Educational discount, you might get in touch with that section.
We are users and perhaps a Staff member may drop by, but for now that's the best advice.

Have downloaded CC photoshop and brush tool not working

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I have Photoshop CS5 on my Mac but would like to trial PS Extended CS5 to try the 3D repousse out. I've tried twice to download the PS Extended download link but when I install it, it is just installing the standard PS CS5. I've tried uninstalling my own PS then downloading the Extended trial again but to no avail. Help!

@RickCanvas you can find a list of our current product versions at Adobe Support Policies: Supported Product Versions.
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After installation photoshop cs5 extended is not working properly

don't know what the problem is?

don't know what the problem is?
And neither do we. Sorry, you need to provide much more information - operating system, system specs, what is not working.
Mylenium

The deactivation option on my copy of Photoshop CS5 64 does not work. How can I get this deactivated so I can re-install?

when I try to deactivate Photoshop no deactivation screen comes up. I want to reinstall on my PC after a complete system clean and reinstallation of Windows so I really need to get Photoshop deactivated. I'm at a loss as to how to make contact with any support person at Adobe to get this done. be gratefully received.

I went through this a couple of years ago when I built a new desktop. I needed to move my copy of PS CS5 to the new desktop and couldn't get the Deactivate system to work. I had installed PS CS5 on 2 different computers, older desktop and newer notebook.
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Photoshop CS6 clone tool not working

My son banged on my keyboard while I was in the middle of editing a photo using the clone tool. Now the tool is looks as though it's working when I'm sampling an area but when I go to change the designated area it isn't doing anything. And it's got a bright white spot in the circle. Help please!

The clone tool suddenly stopped working today. I read all the posts and did everything mentioned. I went back to CS5 and it works fine. I did notice in PS CC the clone tool sets the brush in TRANSFER to pen pressure. I can turn that off and lock it, but it will immediately turn it back on when I use the clone tool. It was working fine one second then stopped. It is working VERY lightly even though set to 100%. I discovered this by creating a new document with black and white and cloning there.
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Photoshop perspective crop tool not working

I have photoshop CS6 and used to use the perspective crop too all the time, and it worked just fine. Occasionally I would get weird results but if I just redid it, it would work properly.
lately, it give weird results ALL THE TIME. My only workaround has been to take the result into genuine fractals and redo the image dimensions. The best way to describe what is happening is that while applying the correction, the program inverts the image dimensions so that a horizontal image becomes a vertical image, all squished from side to side and elongated from top to bottom.
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Photoshop CS5 rotate tool not working.

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