Photoshop CS5 - Runtime Error!

So I've had Photoshop for years, but just recently I've been given an error upon startup.
This error is stopping me from using Photoshop as it closes straight after the error box is given out.
I must also tell you that I have recently been attacked by a virus which has been recovered from, and since then Photoshop has not been working and producing this error.
Here it is:
Microsoft Visual C+ + Runtime Library
Runtime Error! Program: C:\Program File\Adobe\Adobe Photoshop CS5\Photoshop.exe This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Any solutions? I can't live without photoshop : ' (

Sounds like it's probably time to reinstall Photoshop, given that the virus may have damaged it.
You could try resetting preferences, but I don't hold a lot of hope for that given that you've had a virus. To do this, press and hold Control-Shift-Alt immediately after starting Photoshop from its menu entry or shortcut. You have to be quick and if you're quick enough it will prompt you to confirm.
-Noel

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SOLUTION - Photoshop CS5 Runtime Error, R6025, runtime c++

Hello All CS5 Photoshop Users.
You have been getting an error on Photoshop CS5 Runtime Error, R6025 C++ in 64bit
I finally figured the solution for this.
What you have to do is this:
Uninstall all the Runtimes x86 x64 for 2005, 2008, 2010
Uninstall the entire CS5 Photoshop.
Go to your C:\Program Files\Adobe\Adobe Photoshop (64bit)\Plugins\
Delete any 3rd party plugins
Go to C:\Program Files (86)\Adobe\Adobe Photoshop\Plugins\
Delete any 3rd party plugins
Reboot
Re-install CS5 Photoshop, when selecting the installation make sure to install 32bit and 64bit, when you are installing 64bit and you select it will also select 32bit, install the CS5 Photoshop.
Now install the Runtimes from Microsoft x86 x64 for 2005, 2008, 2010
Confirm the size of the runtimes from microsoft with cs5 photoshop runtimes
Location of MS Runtime - C:\Windows\winsxs
Install the plugins and done!!!!!
Hope this helps to all CS5 Photoshop users.

To uninstall the runtimes you can easily do it from registry, best and easy way, this will clear any files which were having conflicts.
Runtime C++ is the error with Visual C++ Runtime.
Go to start > run > type regedit and click OK
In the registry go to:
HKLM > Software > Microsoft > Windows > Current Version > Uninstall
Expand the Uninstall and you will see many folders or Keys with long names like {002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C} ...click on them one by one, on the right side you will see what application it is. On the right side look for these
Name: DisplayName
Data: Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Name: UninstallString
Data: MsiExec.exe /X{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}
Make sure the name is Microsoft Visual C++..... any version, you will for sure have more than 3-4.
Double click on the UninstallString and copy the Data, go to start > run > and paste , click on OK, and the uninstall will begin.
WARNING - Please make sure you close all the application before proceeding. Go to task manager and kill any process which is not running by system like any third party application including third party WLAN software, or any other, check system tray (bottom right corner before the clock).
Once you have all this done you will not have any problem.
When installing CS5 on 64bit application, make sure to install CS5 32bit as well because of some dll and system files being not fully compatible.
First uninstall the CS5, then uninstall the runtimes, backup your Plugins as folders, you can over write them later without reinstalling them.
OR
Uninstall runtimes, repair CS5 with an option of installing 32bit and 64bit.

When i write in photoshop cs5 the error

when i write in photoshop cs5 the error is (img)
Why this error please help me

This error is generally caused by a incompatible/incomplete/corrupt font. When you select the type tool, Photoshop reads all of your available fonts to generate a WYSIWYG list. To test if a bad font is the cause of this error, go to Preferences > Type and disable the Font Preview. If the Type tool now works without error, then we know a font is the root issue.
If on Windows, uninstall (drag font files out of the Fonts folder) and reinstall (drag font files into the Fonts folder) your most recent fonts. The files will be verified on reinstall and most likely one or more will give an error. If on Mac, validate your fonts with Fontbook.

Photoshop CS5.1 error - you need to install the legacy Java SE 6 runtime.

I have PS 5.1 on my Mac. After I installed Yosemite, it will not work. I get an error saying "To open “Adobe Photoshop CS5.1.app” you need to install the legacy Java SE 6 runtime." According to Java, I have the latest Java. I contacted Apple and they said to uninstall PS 5.1. I reinstalled with no change. Any ideas? FYI - PS 5.1 work on my Macbook with no errors.
This is frustrating as I cannot use the software. Any help is appreciated.

Install this:
Java for OS X 2014-001
Reinstall CS5.1
Reference:
Photoshop CS5.1 not working with OS X Yosemite
Gene

CS5 Runtime Error Photoshop.exe

I've had CS5 since 17 May and several times, when trying to open a file from Bridge, I get 'Runtime Error Photoshop.exe' - annoys the you-know-what out of me!!!
It happens:
starting the computer again from Standby mode - means I have to Restart the computer each time, and
changing Preferences - in Bridge and Photoshop. Not sure which Preferences cause the Runtime Error, so I'm stuck with default settings.
Tech Support advised me that it 'might be due to damaged preference files and to recreate the Photoshop preferences file ... too complicated for this little black duck.
Anyone else have similar problems and, if so, have you managed to fix it. If you have, could you explain how in KISS terms.
Ta!

Just a general comment...
It may not be "green" but I never, ever allow my computer to go into Standby mode. If you read the Microsoft forums, it becomes clear that Windows has always been rife with problems that occur after "waking" a sleeping computer. Maybe it's just something that's not tested that much. Note that I'm specifically talking about "Standby", not "Hibernate".
In general heat and power cycles are harder on computer hardware than just keeping it on at a steady temperature. That said, make sure and clean the dust out occasionally, as it will accumulate faster when a computer is left on.
Some say disk drives might have shorter lives if left on, but my experience, working an entire career in large companies with lots of computers, is just the opposite: By FAR we saw more drive failures after power cycles. On desktops that people would turn off, disks wouldn't spin up, or just started failing to read properly. By contrast, there were whole banks of computers in test labs, for example, that just stayed on 24/7 on UPS power and never had any problems. Our IT department finally advised everyone to leave their systems on when they went home, which also facilitated software maintenance and backups.
I know this can't help in some cases, e.g., laptops, but if you are willing to spend the money for a little more power, avoiding the use of "Standby" on a desktop system is a workaround that can actually help stabilize computer operation.
-Noel

CS5 Runtime Error in Windows 7

Hey everyone,
I tried searching for this problem but couldn't find a good answer, so i joined in hopes someone could help me.
I have Windows 7 Premium, and I've been using Photoshop CS5 for a while now with now problems. Now when I start it up, i get an error message after the splash screen that says: "An unexpected and unrecoverable problem has occured. Photoshop will now exit."
Then another message that says:
"Runtime Error!
Program: C:\... (cut off)
THis Application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".
Then it closes. The only thing i've done recently was update my bios. To try and fix the problem, I updated directx, deleted my prefs, downloaded the new c++ redistribuable, uninstalled/reinstalled photoshop twice and still nothing.
Please help me out or point me in the right direction. Thanks!!!
-JB

Be sure to download the Audition 3.01 update patch from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4237
Is there any obvious pattern to this crash? Does it occur while performing any specific edit or operation? I know you mentioned it was random, but have you seen it crash while sitting idle, or does it only happen in multitrack?

InDesign CS5 Runtime Error

I've seen a ton of these discussions around here but none of them seem to help my specific problem so hopefully somebody can help me out.
We just bought InDesign CS5 at my job, I'm the lead graphics coordinator, and I'm getting runtime errors every time I try to start it up. Start up seems fine until it gets to "Starting up Service Registry." Once it gets there I get the error "Runtime Error! Program C:\Program Files\Adobe\Adobe InDesign CS5\InDesign.exe This application has requested the Runtime to terminate it in an unusual way..."
Here is the error signature:
AppName: indesign.exe AppVer: 7.0.3.535 ModName: msvcr90.dll
ModVer: 9.0.30729.4148 Offset: 0005bea4
I have Photoshop CS5 and Illustrator CS5 installed on this machine as well and have had no problems with them at all. I'm on Windows XP SP3, and I made sure InDesign was up to date as well. I really hope somebody can help me out because I have a $1/hour raise relying on this program! If you need any other information let me know, thanks.

Hi Chris,
I'm having a very similar problem to you. Exactly the same error message and the same faulting module [msvcr90.dll] (the other websites about this type of error seem to be related to other modules). Did you find a resolution for the problem? Did the clean wipe and reinstall method work?
Thanks,

Photoshop CS5 unrecoverable error on opening

Photoshop CS5 pops up a an unrecoverable error, program must close error box when it opens. If I uninstall and run in demo mode this doesn't happen, photoshop runs fine. I put in my serial number (yes, it is a valid SN right off of my disc box) and open the program, error occurs. This makes no sense, as the only difference is that the install is now licenced and not a demo. I'm running Windows 6 Pro 64bit on on intel core i7 processor. Below is the event error log: I've been running PS CS5 on this machine for months, this just started 2 days ago.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2011-08-27T14:50:40.000000000Z
EventRecordID
39179
Channel
Application
Computer
DOCB.Butzin.org
Security
EventData
Photoshop.exe
12.0.4.0
4d9d8f8e
MSVCR90.dll
9.0.30729.6161
4dace4e7
40000015
000000000004267f
a5c
01cc64c88a6dc4a6
C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
C:\windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a8 3bc251\MSVCR90.dll
ee7ba9fd-d0bb-11e0-bfe8-60eb6982b9cf

kbutzin wrote:
Why does it run fine until I licence it?
Well, that's what we're trying to figure out now, isn't it?
Why did you have to reinstall it? Perhaps you have haven't overcome the original problem.
Since you're having a crash that came on when you added your serial number, that's what drove my attention in that direction.
I'm not versed in exactly what Photoshop requires for its licensing. I just looked more closely and see that while the FLEXnet services I mentioned are on my system, they're not at the moment started. Do you see them at all in the Task Manger Services tab?
-Noel

Photoshop CS5 install error

Hey i have downloaded the trial version of photoshop cs5 extended
im running a windows 7 64bit system
When i press install i get stuck at 15% and then i get the following errors
im also running it as admin but i still get the problem somehow
ive also tried the Adobe support advisor and tried everything but still nothing...
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-sv_SE: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 Swedish Language Pack_x64_AdobePhotoshop12-sv_SE_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Any help would be appreciated

I searched for the GUID from what appears to be the key message: "OS Requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}"
I found a lot of people reporting that one. Several claimed to have gotten through it after working through this page:
http://kb2.adobe.com/cps/829/cpsid_82942.html
At least one person said that creating another user account on the computer cleared up the problem, and others have said that either running the installer as administrator or temporarily turning UAC all the way down have helped.
Good luck.
-Noel

Ps CS5 - Runtime error - which files need to be deleted ? - if thats the fix

So I just went thru all this with Adobe Premiere, and now I will have to go thru it with Ps5. I am getting the run time error in my Ps CS 5 version 12.0.4 x64 , running on a PC window 7.
The program crashes immediately upon opening. With premier I had to go in and delete a preferences file, and then it worked again (Thanks to A.T. Romano for the fix) but I lost any
projects that were in the works. Anyone know how to fix the photoshop problem? And is it likely I will be going thru this with my Lightroom 3 as well?
Thanks
AC

Alex7777 wrote:
JJ Mack
Just to clarify, Do you know if thats the fix for ps5 runtime error ? Or just thats how you access preferences ?
Thanks AC
No you never posted the information about your errors I was just answered your question about preferences. If you want to work on your errors
Supply pertinent information
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

CS6 upgrade for photoshop CS5 gives errors

I recently purchased your Photoshop CS6 upgrade. I had been using Photoshop CS5 previously. When I entered my serial number I got a message stating that no qualifying product can be found on my computer. In the product drop down box I found and selected CS5 but when I enter the serial number of my CS5 Master Collection (which Photoshop was part of it) I get a error saying that serial number is not for a qualifying product.
What should I do?

You cannot upgrade a component of a Creative Suite to the next version - which is what it sounds like you're attempting.
e.g. you cannot upgrade to Photoshop CS6 using the Photoshop CS5 from Master Collection CS5.
http://www.adobe.com/products/creativesuite/faq.html#upgrade-eligibility
"Am I eligible for upgrade pricing from an earlier Creative Suite edition to an individual CS component?
No. Adobe does not offer upgrade pricing for customers wishing to move from a suite edition to an individual CS component. For complete upgrade information for the product you are interested in, consult the upgrade eligibility chart on that product's buying guide page."
From Master Collection CS5, you can only upgrade to a CS6 Suite (does not have to be Master Collection CS6).
If Photoshop CS6 is all you want then either purchase a full version of CS6 or consider joining the Cloud.

PhotoShop CS5 upgrade error U44M1I210

When i tried to upgrade PhotoShop CS5, received this error:
Photoshop 12.0.4 update for Photoshop CS5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210???

Hi hdesg101,
Please follow the steps mentioned in this document.
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
Thanks
Kapil

Need help with Photoshop and Runtime Error

Runtime Error Photoshop & MS Visual C++ WIN7 32bit Photoshop will appear to launch then dies with a ('MS Visual C++ Runtime Error!' = Application requested the runtime to terminate it an unusual manner. Contact application's support team for more information).
Anyone have clue as to how this can be fixed and not lose all currently loaded brushes, styles, actions, etc?

You need to provide much more info, like exact system specs and crash details:
Working with your Operating System’s Tools
Also hold down Ctrl+Alt+Shift during program startup to reset the prefs to defaults. If the error is caused by damaged presets, actions or whatever, then you will lose some of that, otehrwise they will be untouched.
Mylenium

Photoshop cs5 CONFIGURATION ERROR: 6

When i first had cs5 photoshop it was working fine after i got a few bugs fixed, but then my harddisk sopped working so i replaced it with a new one on the same computer and windows xp sp2.
When downloading photoshop cs5 i got this error, i once had it with flash cs4 and i couldn't download that either, until i had download photoshop cs5 on the old harddisk it ceased to work.
Could anyone help me, i mean i right now am fusing because paying so much money for a program that dosent work seems more like a ripoff

Not sure why you chose XP SP2; Photoshop requires XP SP3.
Was it the C: drive that failed? Did you do a full system reinstallation or restoral from backup?
Just a couple of guesses as to the root of your problem, since you have provided far too little information to diagnose it fully... Did you try clearing your browser cache and downloading the Photoshop installer again? What antivirus/antimalware software are you running, and are you sure you haven't picked up any infection since reinstalling your operating system?
Honestly, calling Photoshop a ripoff when your own system faults clearly led to the problems you're having seems a bit extreme.
-Noel

Photoshop CS5 installation error "Archive part missing"

Photoshop CS5 download consists of two files: one is .exe and the other is .7z. I downloaded both but when I try to run the .exe file it gives the error message "Archive part missing." The archive is present and is in the same directory as the .exe file. I have successfully installed this software several times before without error messages. I am reinstalling it on my laptop after upgrading from WinXP to Win7 (and I did properly deactivate Photoshop before formatting the laptop's hard disk.) I have read the kb article at http://helpx.adobe.com/creative-suite/kb/start-installer-downloading.html and it didn't help. Now what?

Hi Junetvee,
I apologize i provided you the wrong link
Please use the below link
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

Photoshop CS5 - Runtime Error!

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