Photoshop CS5, saving files
I upgraded to Photoshop CS5 and am having an intermittent problem. About 60% of the time when I am working on a file and use "ControlS" to save the file, it will not work. I have to click in the window first, then the save "ControlS will work." The same thing happens on occasion when trying to run an action from a shortcut! Very, very annoying. Acutally, I upgraded from Windows Vista to Windows 7 just for this reason thinking it would correct the problem, but it didn't.
Is anyone having this problem and does anyone have a solution?
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.
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Photoshop CS5 creates file and then doesn't allow me to open it.
I created a file on Photoshop CS5, saved it, and now when I try to open it says: "Could not complete your request because the file is not compatible with this version of Photoshop." How can I open the file? How come the same program cannot open its own file? Can anybody help me with this? Thanks.
That can happen in any version of Photoshop and it can be for one of at least two reasons:
1.— The file was over 2 GB in size and was saved as a PSD rather than a PSB file; or
2.— The file got corrupted. This can happen when attempting to work across a network or with Norton Anti Virus (NAV) running on your computer.
Always work locally. To open a file stored on a network volume, copy the CLOSED file in the Finder to your local hard drive first, then open the local file. Once you are done working on the image, save the file on your local hard drive, close it and copy the CLOSED file back to the server.
Sometimes, Illustrator or GraphicConverter can recover the flattened composite in a corrupted file if you're lucky, but the layers will be toast.
If the file was indeed over 2 GB and saved as a PSD rather than a PSB, I know of no way to open it.
Give us some more details of the history of the file and maybe someone else will have other ideas.
Wo Tai Lao Le
我太老了 -
Where to find Photoshop CS5 setup file for Macintosh?
I had the serial number for Photoshop CS5, but I don't have the set up file for it.
Where can I find Photoshop CS5 setup file for Macintosh?
Thanks for your help.‘DDL’ Articles at ProDesignTools
Mylenium -
Gaussian Blur in Photoshop CS5 Corrupting files
We just got brand new systems at work less than a month ago and this event has happened twice since then. When using Photoshop CS5 Extended and using Gaussian blur the file becomes blocky and all layers as well as their masks become corrupted with these blocks. Can anyone help or is there any advice?
Here are my system specs...
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 12
L2 Cache (per core): 256 KB
L3 Cache (per processor): 12 MB
Memory: 16 GB
Processor Interconnect Speed: 6.4 GT/s
Boot ROM Version: MP51.007F.B00
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11I'm getting this same issue - or a similar one. It seems to only happen when I run the Gaussian blur command, and during the same process in my workflow. It also seems for me to happen when I have made a selection from a layer above that is a smart object.
Let me describe the scenario that I have experienced a couple times in the past week. (BTW I just upgraded to CS5 only a couple weeks ago).
Usually I have a document open with dozens or hundreds of layers. The effect that I am executing when this seems to happen is where I have a group of shapes or placed image smart object layer and I'm creating a shadow layer by making a blank layer below said group or image, making a selection from the above group or image, and then filling the selection in the blank layer with a color - which I then run the Gaussian blur filter on, and afterward warp transform to get my realistic looking shadow effect.
But the problem is in seemingly random instances and on seemingly random documents when I run that Gaussian blur, Photoshop freaks out and craps the bed. And by craps the bed I mean deletes pixel data from multiple layers in my document very randomly, and also generates odd bright colors all throughout the document.
You can see the initial freak out in this screen shot from when I just initially selected the Gaussian blur filter from the menu (but had not yet even clicked "OK"): http://cl.ly/3KTx . The strange thing is that I had just run this series of steps on the above layer which in the screen shot you'll see as "Layer 44", and all was well.
Here's a screen shot showing the file after I closed it out, restarted Photoshop, and opened the file back up: http://cl.ly/3K2C . In case you can't tell, data from several layers all over the file is missing and corrupted.
I'm sure I don't have to explain how exasperating this is, as this represents more than a year's worth of work on a client project, no joke. Fortunately I'm mostly done with the actual site build, but that makes the loss of the artwork files of no less consquence - especially seeing as how I'm not ACTUALLY finished and I did in fact need all of that data to complete the project.
Anyhow, some additional details which may or may not be related to the issue:
- The issue seems to happen randomly. As stated above the same steps did not produce the error just a few minutes before.
- I have had this issue with another file this week where I was doing the same processes on another shape.
- It seems that this is occuring when I make the selection from a layer that is a smart object of some type
- I also noticed artifacts in the weird colors (after I tried running the processes again, so not in the above screenshot) that were actually design elements from an entirely different document that I was working with earlier this evening.
- I have filed a bug report.
Dunno what else to describe, but I hope you guys can get this figured out, seriously. I paid way too much for my upgrade to CS5 to have bugs in key software features corrupt my files thank you.
Also, in regards to my system...
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 16 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP41.0081.B07
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
Chipset Model: NVIDIA GeForce GT 120
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0640
Revision ID: 0x00a1
ROM Revision: 3386
Displays:
Display Connector:
Status: No Display Connected
LED Cinema Display:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Connection Type: DisplayPort -
Batch Processing in Photoshop CS5 opens files in Camera Raw
Regarding batch processing straight from Photoshop CS5 (not in Bridge) I am unable to get the .dng files to open up without requiring that I click on 'open image' in Camera Raw. I am trying to run a simple two step sharpen plus save and close action on a batch of 700+ .dng files. There is no open command in the action. Thanks.
You probably need to check Suppress File Open Options Dialogs.
MTSTUNER -
OS X 10.8 Mountain Lion Photoshop CS5 Windows file server save issue
After Lion to Mountain Lion upgrade.
Cannot save or save as to Windows server. Due to "program error." Adobe Photoshop CS5. Can save as fine to local drive. Can also drag and drop in the Finder to this server.
This is Photoshop CS5 12.0.4 (current).
Once the error "could not save filename due to a program error" occurs, the file disappears from the Windows server.
I think it has something to due with the SMB connection.
All other CS5 apps (InDesign, Illustrator, etc.) "save" and "save as" fine. It is also fine performing the same procedure using Preview.We're in 2015 and this is still an issue with the latest updates from Apple. Any one confirm that the save to network storage problem in Photoshop is gone with the newest version of Photoshop Creative Cloud?
Here's what's happening in our shop as of May, 2015 with both AFP and SMB server connections:
We are using Photoshop CS 5.1, Version 12.1 x64. I believe this is the most up to date version of our CS5.1 software.
We are on OS X Yosemite Version 10.10.3.
When connected to the server via afp (in server log it says "AFP client")
Photoshop gives this error on a save after some changes are made to the file: "Could not save "file name" because write access was not granted." Then, as soon as you hit ok, the file is deleted from the server and is gone within a minute or so. If no change was made to the file, save works fine.
If you use "save as" and keep the same file name, it will usually fail with the same error as above. If you use save as and type in a new file name, all works fine.
If logged in via SMB (in the server log is says "CIFS client")
When you try to save, the error changes to "could not save "file name" because the file was not found." And then as soon as you hit OK on the error, the file is deleted from the server. Using Save As and inputing a different file name presented a new problem, it always says "could not save as "file name" because the file was not found." (in this case SMB seems to be worse than an AFP connection).
This is very frustrating and has been going on in the forums for over 3 years. Shared network environments are commonplace today. It seems to be centered around photoshop and OSX. All other software we use has been working fine with the server / network attached storage.
Thanks for any guidance. Sean -
Photoshop CS5- raw files from Nikon D600 camera.
I need to know how to get Photoshop CS5 to read Raw files from my new Nikon D600 camera. I do NOT want to have to buy another version of Photoshop or have to buy Lightroom. This is really distressing me!
I think that if a camera manufacturer is convinced that their proprietary software gets a better result from their RAW data than Adobe’s ACR it is only fair that they try to get their customers to use their software.
For many users the potential difference in quality seems to be utterly irrelevant, though, and they are simply being inconvenienced.
But fortunately for the camera makers many of those users seem to blame Adobe … even though with DNG Adobe has already provided a format that they could use if they wanted to make their data more open.
If using DNG Converter really is an
annoying extra step
for you I think the Adobe employee’s advice was basically correct and you may need to purchase the current version of Photoshop (or Lightroom). -
Cropped in Photoshop but saved file can't be seen in iPhoto browser??
iPhoto Preferences > General > Edit photo: > in Adobe Photoshop CS4
When I open an image in iPhoto, and right click to open in external editor, then crop the photo and Save As, the cropped image does not show up when I browse iPhoto. When I command-click the title of the PS file, however, it shows me that the cropped file actually exists inside the exact iPhoto folder where the original picture is.
I am having trouble understanding the basic idea of how iPhoto's library works and how PS CS4 interacts when you save an image.
I want to keep using iPhoto as my one and only library, but this kind of behavior is crazy making. Can someone shed some light, or point me towards the right thread?
Thanks!Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
1 - select Photoshop as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements 6 the Saving File preferences should be configured: "On First Save: Save Over Current File". Also I suggest the Maximize PSD File Compatabilty be set to Always.
If you want to use both iPhoto's editing mode and PS without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in main window". That will let you either edit in iPhoto (double click on the thumbnail) or in PS (Control-click on the thumbnail and seledt "Edit in external editor" in the Contextual menu). This way you get the best of both worlds
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete. -
Hey,
So I have a drawing that I drew up in CS5. In this drawing, the layers that I am trying to save as a .jpeg file are without a background color. I am experiencing a problem where when I go to save the image as a .jpeg (or any file type), for some reason photoshop throws in a white background after the save which is not wanted and not part of the image. I just want it to save my image with no background color. I have been able to do this before without having this problem, so I have no clue what could be going on. If it helps, I can upload the .jpeg file. Does anyone have any ideas?Saving a jpeg is like saving a flattened file, so the jpeg format doesn't support transparency.
You can save the file to a format that does support transparency such as psd, tiff or png.
For use on the web png works well.
MTSTUNER -
Photoshop CS - Saving file as jpg
Hi
I am using CS v8.0 and using a javascript action script. I seem to be having all kinds of problems saving the document as a .jpg though. I simply want to open all the files in a folder, resize the image and save the file with a different name (in the same folder). Here is my code so far:
// Save current dialog preferences
var startDisplayDialogs = app.displayDialogs;
var startRulerUnits = app.preferences.rulerUnits; // Save the current preferences
app.preferences.rulerUnits = Units.PIXELS; // Set Photoshop to use pixels
// Don't display dialogs
app.displayDialogs = DialogModes.NO;
var FILE_TYPE = ".jpg"; // The type of files that this script works on -- you can change
var SEARCH_MASK = "*" + FILE_TYPE; // Image file filter to find only those files
try {
// Ask user for input folder
var inputFolder = Folder.selectDialog("Select a folder to process");
if (inputFolder == null)
throw X_NOINPUT;
// get all files in the input folder
var fileList = inputFolder.getFiles(SEARCH_MASK);
// Open each file in turn
for (var i = 0; i < fileList.length; i++) {
// Set document to open file
var docRef = open(fileList[i]);
var fname = docRef.name;
var currentDocument = app.activeDocument;
// IF LandScape Picture
if (currentDocument.height.value < currentDocument.width.value) {
// Resize image by shrinking width
currentDocument.resizeImage(110,undefined);
// IF Height < 110 --- Enlarge top right of canvas
if (currentDocument.height.value < 110) {
currentDocument.resizeCanvas(110,110,AnchorPosition.BOTTOMLEFT);
docRef.backgroundLayer.applySharpen();
var saveFile = new File(fname.slice(0,-4) + "-small.jpg");
var saveOptions = new JPEGSaveOptions();
saveOptions.quality = 3;
currentDocument.saveAs(saveFile,saveOptions,true,Extension.LOWERCASE);
currentDocument.close(saveOptions.DONOTSAVECHANGES);
} else {
currentDocument.close(saveOptions.DONOTSAVECHANGES);
} else {
// Resize image by shrinking height
currentDocument.resizeImage(undefined,110);
// IF Width < 110 --- Enlarge right of canvas
if (currentDocument.width.value < 110) {
currentDocument.resizeCanvas(110,110,AnchorPosition.BOTTOMLEFT);
docRef.backgroundLayer.applySharpen();
var saveFile = new File(fname.slice(0,-4) + "-small.jpg");
var saveOptions = new JPEGSaveOptions();
saveOptions.quality = 3;
currentDocument.saveAs(saveFile,saveOptions,true,Extension.LOWERCASE);
currentDocument.close(saveOptions.DONOTSAVECHANGES);
} else {
currentDocument.close(saveOptions.DONOTSAVECHANGES);
catch (exception) {
// Show degbug message and then quit
alert(exception);
finally {
// Reset app preferences
app.displayDialogs = startDisplayDialogs;
The resize of the image seems to work fine but i just can't get the saving working. Also, even though i have specified DONOTSAVECHANGES i still get the "Do you want to save changes" prompt when closing the file.
Any help is appreciated..
Thanks,
DanWith CS2, you have to make sure the image is flattened, there are not paths, no extra channels, in RGB colorspace, and 8bit. The current versions of PS does this for you, but not CS2.
BTW, you said you just installed CS2, which is a very old program. I hope you have a license for it. See this thread:
https://forums.adobe.com/message/6290183#6290183 -
Photoshop CS5 help file not showing on German Win7
Hi,
I try to display the help file from within PS CS5 and that is not working. I can neither watch the community help online nor download it for offline use since the app seems unable to connect to a working online source.
It shows "The requested URL /de_DE/Photoshop/cs/using/AH_HOME.html was not found on this server."
All apss have been updated to the newest release, everything else is working fine.
I sue Win 7 64bit german, ps is also installed in german.
Any ideas?
PS: sorry just realized I put this into the mac thread by error. Can someone please move it to the correct forum areas pls?
Message was edited by: Beholder003function(){return A.apply(null,[this].concat($A(arguments)))}
c.pfaffenbichler wrote:
I sue Win 7 64bit german, ps is also installed in german.
So why are you posting in the Macintosh Forum?
Oh, sorry, I didn't expect people who can't even read on a forum. -
Photoshop is saving files as corrupt
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Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
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Hi,
I recently transferred my system from an iMac to a Macbook Pro (OS X 10.6.3). Everything seems to work except every time I now go to save a file in Photoshop (CS4) it displays a message: "Could not build a preview because of a problem with Quicktime"
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Thanks for your reply. I also tried reinstalling Quicktime X from the install disk (using the Pacifist application), still did not fix. I did however find that setting the Save preview preferences then closing and re-starting Photoshop does sort of fix the problem. With the Macintosh preview disabled the message does not appear so yes I would say it's an OS problem.
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Hi Jasonized,
Thank you for your response! I appreciate it a lot. However, I'm watching Chris Orwig who did it without a problem. The vidio is named 0205 Using a graphic identity plate.mov, time 01:40 from this movie. These are lessons for Photoshop Lightroom. The title is called 'Photoshop Lightroom 3 Essential Training' from Lynda.com.
If somebody wish I could provide him/her with the movie file to see exactly what it's all about.
I believe the answer should be something connected with compatibily in photoshop.
I would appreciate if someone give me a fresh idea how to solve this issue.
Bye for now!! Cheers!! -
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