Photoshop CS5 setup failed under windows 8.1 64bits, both are in french
Je cherche à réinstaller adobe photoshop CS5 sous windows 8.1, mais le système se bloque à la fin de la procédure d'installation, ni la version 32bits, ni la version 64bits n'arrivent à s'installer correctement.
Pouvez-vous m'indiquer une procédure pour réinstaller photoshop CS5.
Cordialement
Jmdlama I am sorry but your post is not translatable.
I would recommend reviewing your PDApp.log for errors. You can find details on how to review your log at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors which you discover.
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Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
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Photoshop CS5 - Absence du menu "windows"
Bonjour à tous,
A priori, le menu "Windows" devrait apparaître entre les menus "Fenêtre" et "Aide" mais il ne s'affiche pas sur mon écran.
Version utilisée Photoshop CS5 - Système windows 7 32bits.
J'ai téléchargé un plug-in qui devrait me faciliter des réglages sur photos, mais il ne fonctionne pas car, en l'absence du menu "Windows", je ne peux accéder à celui-ci.
Quelqu'un a-t-il une idée du problème ?
Merci à vous.
V_GaBonjour,
Effectivement, depuis le post, j’ai trouvé la manière de trouver le plug-in téléchargé : réponse de jpsaussez.
Merci beaucoup pour votre réponse.
V_Ga
De : Benoit Pennecot [email protected]
Envoyé : vendredi 21 octobre 2011 00:08
À : V_Ga
Objet : Photoshop CS5 - Absence du menu "windows"
Re: Photoshop CS5 - Absence du menu "windows"
created by Benoit Pennecot <http://forums.adobe.com/people/Beno%C3%AEt+Penne%C3%A7ot> in Forums en français - View the full discussion <http://forums.adobe.com/message/3982836#3982836 -
Installation of Photoshop Elements 12 fails on Win 8.1, 64bit
Hello.
The Installation of Photoshop Elements 12 fails on Win 8.1, 64bit.
Clost to the end of the installation I get the message: There is an error at the installation of the "shared used technologies" (translation) and the uninstaller starts automatically.
System: Asus A7v5 Laptop, Win 8.1, 64 bit, German, 8 GB RAM
I tried it 3 times. Also after fresh restart.
The first time even the un-installer routine failed and left me with a system on which it was neither possible to run the installer again - un-installer started automatically - nor to un-install the product.
The failure log does not show any error. (Log below)
Any help would be appreciated.
Thanks,
Jörg
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | START - Installer Session
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | RIBS version: 7.0.0.108
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Total Timer]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK: Single instance running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Credentials
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Load Deployment File
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Another Native OS installer already running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Create Required Folders
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Assuming install mode
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Looking up install source path
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Sync Media DB ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Sync Media DB]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Pre check media db sync
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | End of Pre check media db sync. Exit code: 0
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Sync Media DB] took 174.577 milliseconds (0.174577 seconds) DTR = 1260.19 KBPS (1.23065 MBPS)
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Ready to initialize session to start with ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updated source path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- END - Updating Media Sources - END --------------------
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | ______ Verify Dependency Subscribers ______
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "deploymentFile" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\deploy\PSE12STIInstaller.install.xml
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "installSourcePath" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Found payload actions:
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Deciding what installer mode to use...
02/08/14 11:47:12:849 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Setting requested payload actions
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is install
02/08/14 11:47:12:851 | [INFO] | | OOBE | DE | | | | 7824 | END Setting requested payload actions
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | Collected advanced path check information for INSTALLDIR
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is a well-formed path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not the root path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a local volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a writable volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not on a case sensitive volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:15:586 | [INFO] | | OOBE | DE | | | | 7824 | Payloads passed preflight validation.
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Call PreSession Custom Hook
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:16:280 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:16:281 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Installer Operation: PayloadInstaller
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Request to install payload
02/08/14 11:47:16:292 | [INFO] | | OOBE | DE | | | | 6852 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:39:210 | [INFO] | | OOBE | DE | | | | 6852 | Extracting assets complete. Number assets: 1
02/08/14 11:47:39:211 | [INFO] | | OOBE | DE | | | | 6852 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:317 | [INFO] | | OOBE | DE | | | | 6852 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:576 | [INFO] | | OOBE | DE | | | | 6852 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 27710.6 milliseconds (27.7106 seconds) DTR = 12634.5 KBPS (12.3383 MBPS)
02/08/14 11:47:44:484 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Add driver entry
02/08/14 11:47:44:485 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:47:44:887 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:45:720 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:45:721 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Installer Operation: PayloadInstaller
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Request to install payload
02/08/14 11:47:45:728 | [INFO] | | OOBE | DE | | | | 7856 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:47:614 | [INFO] | | OOBE | DE | | | | 7856 | Extracting assets complete. Number assets: 1
02/08/14 11:47:47:615 | [INFO] | | OOBE | DE | | | | 7856 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:47:641 | [INFO] | | OOBE | DE | | | | 7856 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:48:546 | [INFO] | | OOBE | DE | | | | 7856 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 3320.18 milliseconds (3.32018 seconds) DTR = 7658.62 KBPS (7.47912 MBPS)
02/08/14 11:47:50:147 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:54:046 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:54:047 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Installer Operation: PayloadInstaller
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Request to install payload
02/08/14 11:47:54:060 | [INFO] | | OOBE | DE | | | | 6744 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:55:882 | [INFO] | | OOBE | DE | | | | 6744 | Extracting assets complete. Number assets: 1
02/08/14 11:47:55:883 | [INFO] | | OOBE | DE | | | | 6744 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:55:927 | [INFO] | | OOBE | DE | | | | 6744 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:56:546 | [INFO] | | OOBE | DE | | | | 6744 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 2723.01 milliseconds (2.72301 seconds) DTR = 9968.39 KBPS (9.73475 MBPS)
02/08/14 11:47:57:262 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:57:822 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:47:57:823 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Installer Operation: PayloadInstaller
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Request to install payload
02/08/14 11:47:57:913 | [INFO] | | OOBE | DE | | | | 6928 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:58:090 | [INFO] | | OOBE | DE | | | | 6928 | Extracting assets complete. Number assets: 1
02/08/14 11:47:58:091 | [INFO] | | OOBE | DE | | | | 6928 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Evaluating condition# 1(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Condition failed(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:474 | [INFO] | | OOBE | DE | | | | 6928 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 805.066 milliseconds (0.805066 seconds) DTR = 49.6854 KBPS (0.0485209 MBPS)
02/08/14 11:47:59:070 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | No operation. We're done:
02/08/14 11:47:59:169 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Remove driver entry
02/08/14 11:47:59:171 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 405150KB
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Successfully installed 4 components:
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - PSE12 STI Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Camera Profiles Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components repaired: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components removed: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Call PostSession Custom Hook
02/08/14 11:48:01:358 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Total Timer] took 48960.3 milliseconds (48.9603 seconds) DTR = 8218.17 KBPS (8.02555 MBPS)
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | Exit Code: 0 - No error.
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | END - Installer Session
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | START - Installer Session
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | RIBS version: 7.0.0.108
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Total Timer]
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK: Single instance running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Credentials
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Load Deployment File
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Another Native OS installer already running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Create Required Folders
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Assuming uninstall mode
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Lookup for master payload
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Ready to initialize session to start with ...
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | ______ Verify Dependency Subscribers ______
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "deploymentFile" to: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller\PSE12STIInstaller.remove.xml
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "driverAdobeCode" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Found payload actions:
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Deciding what installer mode to use...
02/08/14 11:49:50:405 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Setting requested payload actions
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is remove
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Selection of payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is forbidden by the policy. Reason: Free payload
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | END Setting requested payload actions
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Payloads passed preflight validation.
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Call PreSession Custom Hook
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:157 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:53:160 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Installer Operation: PayloadUninstaller
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:286 | [INFO] | | OOBE | DE | | | | 5584 | Effective AdobeCode for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:287 | [INFO] | | OOBE | DE | | | | 5584 | Uninstalling payload
02/08/14 11:49:55:290 | [INFO] | | OOBE | DE | | | | 5584 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:55:307 | [INFO] | | OOBE | DE | | | | 5584 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Physical payload uninstall result:0
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 2208.15 milliseconds (2.20815 seconds) DTR = 3.62295 KBPS (0.00353803 MBPS)
02/08/14 11:49:55:373 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Add driver entry
02/08/14 11:49:55:374 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:49:55:590 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:55:955 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:49:55:956 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:962 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:55:965 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Installer Operation: PayloadUninstaller
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Effective AdobeCode for: {48808D2E-1636-4A97-8E3C-477ED8351707} is {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Uninstalling payload
02/08/14 11:49:56:070 | [INFO] | | OOBE | DE | | | | 4320 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:118 | [INFO] | | OOBE | DE | | | | 4320 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:126 | [INFO] | | OOBE | DE | | | | 4320 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:130 | [INFO] | | OOBE | DE | | | | 4320 | Physical payload uninstall result:0
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 202.911 milliseconds (0.202911 seconds) DTR = 135804 KBPS (132.621 MBPS)
02/08/14 11:49:56:303 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:461 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:49:56:462 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:467 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:471 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Effective AdobeCode for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Uninstalling payload
02/08/14 11:49:56:613 | [INFO] | | OOBE | DE | | | | 5428 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:617 | [INFO] | | OOBE | DE | | | | 5428 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:622 | [INFO] | | OOBE | DE | | | | 5428 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:626 | [INFO] | | OOBE | DE | | | | 5428 | Physical payload uninstall result:0
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 203.705 milliseconds (0.203705 seconds) DTR = 123100 KBPS (120.215 MBPS)
02/08/14 11:49:56:810 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:974 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:49:56:975 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:981 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:56:986 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:390 | [INFO] | | OOBE | DE | | | | 936 | Effective AdobeCode for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:391 | [INFO] | | OOBE | DE | | | | 936 | Uninstalling payload
02/08/14 11:49:57:393 | [INFO] | | OOBE | DE | | | | 936 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:57:397 | [INFO] | | OOBE | DE | | | | 936 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:04:900 | [INFO] | | OOBE | DE | | | | 936 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:05:721 | [INFO] | | OOBE | DE | | | | 936 | Physical payload uninstall result:0
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 8834.27 milliseconds (8.83427 seconds) DTR = 40207.9 KBPS (39.2656 MBPS)
02/08/14 11:50:06:099 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:50:06:244 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:50:06:245 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:50:06:251 | [INFO] | | OOBE | DE | | | | 2052 | No operation. We're done:
02/08/14 11:50:06:253 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Remove driver entry
02/08/14 11:50:06:255 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components installed: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components repaired: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Successfully removed 4 components:
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - PSE12 STI Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Camera Profiles Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Restarting your computer is recommended:
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | In order to complete the installation, please restart the computer
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Call PostSession Custom Hook
02/08/14 11:50:08:377 | [INFO] | | OOBE | DE | | | | 2052 | Begin cleaning up local media db.
02/08/14 11:50:09:600 | [INFO] | | OOBE | DE | | | | 2052 | Deleting local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | Done cleaning up local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Total Timer] took 19257.1 milliseconds (19.2571 seconds) DTR = 21159 KBPS (20.6631 MBPS)
02/08/14 11:50:10:602 | [INFO] | | OOBE | DE | | | | 2052 | Uninstalling AAM
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | AAM Uninstall Status: 0 and 0
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | Exit Code: 0 - No error.
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | END - Installer Session
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
Plugins causing Photoshop CS5 to fail
I have installed both the 32- and 64-bit versions of Photoshop CS5.5 under Windows 7 on a new laptop and am now in the process of installing my plugins. Both versions of CS5.5 are failing on a load problem when starting up. I removed my plugin folder and started up both versions successfully. It seemed to be hanging up on the Nik plugins, and so I replaced my plugin folder and uninstalled the Nik plugins. Both versions of CS5.5 started up successfully and my plugins were available (except the Nik ones, of course). However, when I tried to open the onOne plugins, both versions failed again. This may or may not be a Photshop problem. Both these sets of plugins use their own menu structure within Photoshop (see attached screen prints), the Nik one at startup and the onOne one once Photshop has started. I am wondering if these menus are the problem. The attached screen prints are taken on my desktop which is running only the 32-bit version. It is not having any plugin problems. Any suggestions as to where the problem lies?
Automate does work for the onOne plugins. (Didn't know about it before; one learns something new everyday, especially with Photoshop.) When I use the menu drop-down Window > Extensions > onOne, I get the following menu.
Which then contracts automatically to this and locks up Photoshop. I have to ctrl-alt-delete to close the application.
In this case I get the error message that Photshop has stopped responding, which is to be expected when an application freezes.
In the case of the Nik plugins, Photoshop didn't even open. It got a Windows message saying an internal error occurred and Windows would "try to find a solution". I am going by memory here as I would have to reinstall the Nik software to get an actual scrteen print of the message. I have several error messages in the Windows event viewer but cannot say which applies to this situation. The information there also appears rather thin.
This could well be some other software of mine interfering or some internal conflict within Photoshop and its plugins. I will probably have to remove everything relating to Photoshop and reinstall from scratch, testing it at each step, something I would like to avoid if possible. -
All-in-one driver installation fails under Windows 7
I am trying to install the all-in-one printer driver for Windows 7, 64-bit, Service Pack 1. I have downloaded the installer from HP (AIO_CDB_Net_Full_Win_WW_130_141.exe), downloaded it using HP Print and Scan Doctor 4.3 and using the HP Printer Install Wizard (hppiw.exe). All methods fail. My computer is a new Dell Inspiron (Intel i5-4440 @ 3.1GHz, 8GB RAM, 64-bit OS). The printer I am installing for is a HP 6310, which is old but which has worked well for years under Windows XP. I don't think the printer is an issue since the installer never reaches the point of scanning for hardware.
Symptoms:
Installing using the downloaded installer, the initial splash screen displays. Selecting "Install" displays a second screen with several progress indicators beginning with "Checking system...". After checking for a few seconds, an error box pops up complaining that it can't find a file named "hpzpnp.ice_suffix..exe".
There are two files in the Setup directory named "hpzpnp01.exe" and "hpzpnp04.exe". The Autorun file contains many references to an %ICE_SUFFIX% environment variable.
I guessed that the installer executables did not have enough privelege to set environment variables, so I went through the installer directories and set all the executables to run with administrator privelege.
After that, running "Setup.exe" from the top of the install tree, the initial splash appears, followed by the second "checking system..." progress display. Then a new window with advice about keeping firewalls turned on, etc. pops up. Continuing from that point pops up a new error box saying:
"The specified path is too long C:\Program Files (sLar dig mer med hjalp av en demo pa skarmenHitta enkelt dina foton med onskad metod-Datum, Markning, Mappar, Sok, Favoriter)\HP\."
I have done this multiple times, and the parenthesized phrase (Swedish?) is sometimes different, but always wrong. It looks to me as though the installer is trying to decide whether to install 32- or 64-bit drivers, but can't decide which. It fails to initialize a string variable and concatenates garbage onto the "C:\Program Files" path string.
I have also seen an error box with the following error near this point:
"C:\Users\Sid\AppData\Local\7zS4689\Setup\hpzrein01.exe" "-wStub" "3...
"The parameter is incorrect."
Clicking OK on the error box aborts the installation.
Installing using the HP Printer Installation Wizard produces the same error message as the initial attempt with the downloaded installer about missing files with names containing "ice_suffix".
Installing using the HP Print and Scan Doctor progresses as far as the "path is too long" message.
I've done this now many times, trying different things, without success. After each attempt, I run the Uninstall_L4 utility in utils\ccc under the installer tree, then run the OS Disk Cleanup utility. Following an earlier post, I installed the latest version of Flash Player, with no change in symptoms.
Any fresh ideas would be much appreciated.Hi ehildum,
Thank you for the time and effort you put into your post. I can see you have done plenty of troubleshooting on your own, but I do have an idea.
If the USB cable is plugged in this could be causing issue. Assuming it is connected, let's unplug and take a look at the Device manager. The hpzpnp.ice_suffix indicates a plug and play 'pnp'.
Follow these steps and let me know what happens.
Click on Start
Right click on Computer
Select Manage
On the left panel, click on Device Manager
Click on View at the top and select Show hidden devices
Look in the list for Other devices
If you see the printer here, right click and select uninstall
Look in the list and click on the arrow next to Printers
If you see the printer here, right click and select uninstall
Delete all files in the %temp% folder
Restart the computer
Open the installer from your download (AIO_CDB_Net_Full_Win_WW_130_141.exe)
Do Not plug the USB cable in until the software says so.
Please let me know the outcome of these efforts. If your USB cable was not connected please complete the above steps anyway to see if there is something stuck in the Device manager that could be causing the conflict.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Photoshop CS5 freeze after load (Windows XP)
I've been using Photoshop CS5 for about two months and have been having issues recently. After the application loads, it will freeze when you attempt to work on a file. For instance, I have a multi-layed PSD web layout that is only 2mbs in size. I'll load it from either the desktop or from the recent files list. I can usually start doing something (like start moving an layer or start editing text) but then the application freezes. If I open a file and do nothing and let the program sit, it eventually closes up and rarely throws an error. The Windows application event viewer gives me the following errors when it crashes:
Hanging application Photoshop.exe, version 12.1.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I also found this error, which I imagine will be much more helpful:
Faulting application photoshop.exe, version 12.1.0.0, faulting module adobeswfl.dll, version 2.0.0.11360, fault address 0x002d346c.
I've reinstalled Creative Suite, and each time it was properly updated.
Here is Photoshop's generated system information:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x32
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:4, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 3192 MHz
Built-in memory: 2039 MB
Free memory: 1012 MB
Memory available to Photoshop: 1570 MB
Memory used by Photoshop: 69 %
Image tile size: 128K
Image cache levels: 2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: Intel(R) 82915G/GV/910GL Express Chipset Family
Driver Version:
Driver Date:
Video Card Driver: ialmrnt5.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: Intel(R) 82915G/GV/910GL Express Chipset Family
Video Card Memory: 128 MB
Serial number: 95478163532312296397
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1\
Temporary file path: C:\DOCUME~1\kevinm\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 74.5G, 38.7G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/12/13-23:37:10 64.449933 64.449933
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.5.0.1265
AdobeXMP.dll Adobe XMP Core 5.0 64.140949
AdobeXMPFiles.dll Adobe XMP Files 5.0 64.140949
AdobeXMPScript.dll Adobe XMP Script 5.0 64.140949
adobe_caps.dll Adobe CAPS 4,0,42,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
AFlame.dll AFlame 2011/01/10-23:33:35 64.444140 64.444140
AFlamingo.dll AFlamingo 2011/01/10-23:33:35 64.436825 64.436825
AGM.dll AGM 2010/12/13-23:37:10 64.449933 64.449933
ahclient.dll AdobeHelp Dynamic Link Library 1,6,0,20
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
amtservices.dll AMTServices 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
ARE.dll ARE 2010/12/13-23:37:10 64.449933 64.449933
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/01/10-23:33:35 64.436825 64.436825
AXEDOMCore.dll AXEDOMCore 2011/01/10-23:33:35 64.436825 64.436825
Bib.dll BIB 2010/12/13-23:37:10 64.449933 64.449933
BIBUtils.dll BIBUtils 2010/12/13-23:37:10 64.449933 64.449933
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/12/13-23:37:10 64.449933 64.449933
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2011/01/17-17:14:10 61.452840 61.452840
FileInfo.dll Adobe XMP FileInfo 5.0 64.140949
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1263
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4137
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4137
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4137
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Camera Raw 6.4.1
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Embed Watermark 4.0
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mezzotint 12.0.2
MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.1
Send Video Preview to Device 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Shear 12.0.2
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Sumi-e 12.0
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
Underpainting 12.0
Vanishing Point 12.0
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Video Preview 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Flash
Access CS Live
Flash
Kuler
CS Review
Installed TWAIN devices: NONEI've gone ahead and done that and I still get the same results. I also moved things out of the Application Data folder one by one to test those files as well. A couple of times I could actually use Photoshop, but when I'd quit, it would stop working when I re-opened it. I checked the Windows Application Event viewer again and found this:
Faulting application photoshop.exe, version 12.1.0.0, faulting module ole32.dll, version 5.1.2600.6010, fault address 0x0004b104.
I'd like to clarify that I am by no means a Windows user, and that I am only running Photoshop on XP for work, so bear with me on that.
Thanks -
CS5 UI bug under "windows classic" theme
I've noticed this on CS4 as well, but hoped it was fixed under CS5 - turns out not: the photoshop CS5 user interface seems to not understand the concept of "different themes" under windows vista/server 2008 when using the classic windows theme. It will try desperately to hide the fact that it's actually skinning a normal window, and so I get a lot of malrender lines, and two sets of min/max/close buttons in the upper right (the "real window" ones, and the skinned photoshop ones).
Screenshot:
http://pomax.nihongoresources.com/downloads/CS5-UI-messup.jpgCould be, but unless you're part of the programming team responsible for the UI and know exactly why it's doing what it's doing, I would pitch in that even if MS doesn't seem to get around to fixing it, that never prevents a good dev team from working around the problem.
It would be relatively simple to add a setting to the program which, when the user selects it in the UI preferences, forces a secondary UI redraw every time dialogs are popped up or removed. This might "slow down" things, but blitting a small part of the screen from buffer is probably one of the least expensive operations when it comes to what Photoshop—and presumably all the other applications—routinely does (if they weren't, 30FPS full screen software decoded video would not exist =)
Of course I should point out the immense importance of the "if the user selects it" bit there, since Adobe has a long history of going with something different without offering the user a way to say "no, I prefer it the way it worked before". There was nothing wrong with the UI experience on windows up to CS4, so the switchover to a skinned UI that couldn't be told to not actually skin was rather annoying. I had hoped the CS5 team would revert that change so that Photoshop would, to quote John Nack, "[...] do the Right Thing automatically, as its default behavior". A bit disappointed that didn't happen, so we'll have to see whether all the new functionality can weigh up to a constantly corrupting UI.
Corrupting in a relatively irrelevant part of the screen, sure, and it doesn't impair functionality either, but damn is it annoying to look at =) -
Error: Adobe Photoshop CS5 has stopped working (Windows 7)
Photoshop started throwing this error message yesterday out of the blue, I've no idea what, if anything, on my computer has changed to cause it to happen - it's been working uninterrupted for over a year.
I've tried a few things mentioned in other posts and on other forums (removing possible problem fonts, renaming plugins) but my problem seems to be slightly different - Photoshop crashes as soon as it's finished loading, not when opening a file or an image, so I can't get into any menus to disable OpenGL, filters, or change any settings.
That also means that I can't deactivate Photoshop, and I can't uninstall it because Adobe Application Manager throws the same error. Illustrator CS5 now also throws the same error when I start it.
The event log error for Adobe Photoshop is;
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1acc
Faulting application start time: 0x01cfc82200ce8c71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Illustrator is;
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1428
Faulting application start time: 0x01cfc82638156214
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Application Manager (when trying to uninstall) is;
Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
Exception code: 0xc0000417
Fault offset: 0x00043dea
Faulting process id: 0x1ff0
Faulting application start time: 0x01cfc825396b0755
Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
I'm hoping to stop short of having to reinstall windows, that's looking like the only solution at the moment. Any help would be greatly appreciated!DXDiag information;
System Information
Timeofthisreport:9/4/2014,11:48:55
Machinename:ID_45863
OperatingSystem:Windows7Enterprise32-bit(6.1,Build7601)ServicePack1(7601.win7sp1_gdr.14030 3-2144)
Language:English(RegionalSetting:English)
SystemManufacturer:DellInc.
SystemModel:LatitudeE5420
BIOS:DefaultSystemBIOS
Processor:Intel(R)Core(TM)[email protected](4CPUs),~2.2GHz
Memory:4096MBRAM
AvailableOSMemory:3240MBRAM
PageFile:3407MBused,3072MBavailable
WindowsDir:C:\windows
DirectXVersion:DirectX11
DXSetupParameters:Notfound
UserDPISetting:UsingSystemDPI
SystemDPISetting:96DPI(100percent)
DWMDPIScaling:Disabled
DxDiagVersion:6.01.7601.1751432bitUnicode
DisplayDevices
Cardname:Intel(R)HDGraphicsFamily
Manufacturer:IntelCorporation
Chiptype:Intel(R)HDGraphicsFamily
DACtype:Internal
DeviceKey:Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
DisplayMemory:1428MB
DedicatedMemory:64MB
SharedMemory:1364MB
CurrentMode:1680x1050(32bit)(59Hz)
MonitorName:GenericPnPMonitor
MonitorModel:DELLP2210
MonitorId:DEL404C
NativeMode:1680x1050(p)(59.954Hz)
OutputType:HD15
DriverName:igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
DriverFileVersion:8.15.0010.2353(English)
DriverVersion:8.15.10.2353
DDIVersion:10.1
DriverModel:WDDM1.1
DriverAttributes:FinalRetail
DriverDate/Size:4/5/201102:57:06,575488bytes
WHQLLogo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A97A-9124A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0x049B1028
Revision ID: 0x0009
Driver Strong Name: oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subsys_049b1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps:
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
Display Memory: 1428 MB
Dedicated Memory: 64 MB
Shared Memory: 1364 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 1907FP
Monitor Id: DEL4015
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: DVI
Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.2353 (English)
Driver Version: 8.15.10.2353
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2011 02:57:06, 575488 bytes
WHQL Logo'd:Yes
WHQLDateStamp:
DeviceIdentifier:{D7B78E66-4256-11CF-A97A-9124A9C2C535}
VendorID:0x8086
DeviceID:0x0116
SubSysID:0x049B1028
RevisionID:0x0009
DriverStrongName:oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subs ys_049b1028
RankOfDriver:00E60001
VideoAccel:ModeMPEG2_AModeMPEG2_CModeWMV9_CModeVC1_C
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(YUY2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YUY2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
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D3D9Overlay:Supported
DXVA-HD:Supported
DDrawStatus:Enabled
D3DStatus:Enabled
AGPStatus:Enabled -
Photoshop CS5.1 crashes in Windows
It crashes right after I open an image.
I'm running Windows 7, 64 bit, with 6 GB Ram
Here is the event Log. Can someone please help me.
Faulting application name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90d339
Faulting module name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90d339
Exception code: 0xc0000005
Fault offset: 0x0000000000c34ea2
Faulting process id: 0x2ef8
Faulting application start time: 0x01cca758630b3b2e
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe
Report Id: b2ab8075-134b-11e1-be7b-bc7737ca0070The report doesn't tell anything, but if it crashes when opening an image, the likely cause is - for the 500 millionth time - your graphics card. Update the driver and/or disabel OpenGL in the prefs.
Mylenium -
Indesign cs5 key fails on windows 7
Hello,
I recently upgraded my computer. On my old xp machine, I had Indesign installed with a valid key. I deactivated this key.
I then installed indesign cs5 on the new windows 7 machine, but my valid key from the xp machine is invalid on the windows 7 machine.
Any idea why?See:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
and don't ignore the link at the bottom to chat if all else fails. -
Photoshop CS5 on iMac-Parallels-Windows 7 is behaving strangely
Help! I have loaded my existing Creative Suite 5 from my old Windows XP PC onto my new iMac running Parallels and Windows 7. Photoshop from CS5 opens alright, but each window I open shows up blank - either black or white screen depending on whether I have clicked in it. If I try to move the window on the screen by clicking in the top bar of the window and dragging, the window content will reveal itself so long as I am holding down the click button. The moment I release the click-drag, the window goes blank again. WTF?!
I'm not that familar with Parallels, but if in photoshop cs5 you go to Edit>Preferences>Performance and uncheck
Enable OpenGL Drawing and restart photoshop cs5, does that make a difference?
I would think Bootcamp would be better, since parallels is a virtual machine like vmware, but the best
solution if you really want adobe applications on your mac would either be to upgrade to cs6 or go with the creative cloud
so the applications like photoshop run natively on your mac.
You'd have to check with adobe to see what the procedure is for a upgrade/crossgrade to the mac version if you go with cs6.
Message was edited by: R_Kelly -
Cross platform upgrade question between Photoshop CS5/CS6 and multiple Windows/Mac computers
Hello,
I'm currently using a Windows laptop and PC running Photoshop CS5 from a Student license I got in college. I am considering moving to an Apple laptop so I was looking at the cross platform update question on the forum that led me here: Order product | Platform, language swap
It's not really clear if I will be eligible for the upgrade, and Adobe support chat sent me to the forum, and that page sends me back to where I started to see if I am eligible. I would prefer to purchase the upgrade outright, rather than pay for the new monthly subscription model.
If I am eligible for a swap/upgrade to Apple CS6, will I still be able to use CS5 on my Windows PC?
Thanks.I don't have a definitive answer, but I have a feeling that a student teacher version is not eligible for an upgrade discount. You own the CS5 perpetual license, and can install it on two computers at the same time as CS6, CC etc. That will be the case in perpetuity. (not sure why I didn't just type 'forever' back there, or alert the cliche police 'Going forward')
Photoshop CS6 Extended will cost you just shy of US$1600 according to this Amazon page The non extended version does not give you the 3D tools, and Photoshop CC comes as the full extended version as standard. If you got the Photoshop / Lightroom Photography plan at a mere $10 a month, the price of CS6 would keep you subscribed for > three years. Photoshop CC has a lot of wonderful features CS6 does not have, and will never have, and CC will be be constantly updated 'in perpetuity'. ;-) $10 a month! Heck, what's not to like about that?!!!
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