Photoshop CS5 TWAIN plugin not working in 32-bit mode

I'm having trouble scanning via TWAIN in Photoshop CS5. I'm on an iMac running OSX 10.6.6, My Scanner is an Epson Perfection V350, and after installing the latest driver and an online chat with an Epson rep, they told me to download the latest Photoshop TWAIN plugin from the Adobe site, then run Photoshop in 32-bit mode.
I tried that and the option to scan finally appeared in the import menu and the Epson Scan interface appeared. However, upon trying to preview or scan, the whole lot crashes.
The Epson Scan program works as a standalone app, so the problem clearly lies within Photoshop. However I want to scan in Photoshop, not the clunky standalone app!
Is there anything else to try?

I would say it's more likely that there is a problem with CS5 and/or the new TWAIN plugin.
Epson claim that since their application works standalone, than it's not at fault.
Photoshop CS4 worked fine - I could scan via TWAIN perfectly. I've since removed the CS4 apps. And of course CS5 no longer supports it in the same way. Following Adobe's OWN recommendations of installing the TWAIN plug-in and running PS in 32-bit only led to complete software crashes.
Of course I can scan in Epson Scan on it's own, but after 15 years of happily scanning via TWAIN in Photoshop, I don't see why I should change my way of working to something that would be less convenient.
On another post I read something about having the correct TWAIN plugin - I could only find one for CS5 on the downloads page, so I assume I got the right one.

Similar Messages

  • Photoshop CS5 & TWAIN Plugin

    Hi.
    In CS4 there was a Scanner Plugin to scan pictures directly in Photoshop (Photoshop > Plugins > Import/Export > TWAIN.plugin). With Photoshop CS5 is no longer possible. If a scan interface in Photoshop no longer applies?
    Mactheny.
    Edit: My scanner EPSON Perfection V750 Pro works fine with MacOSX.

    You do need to make sure you have the correct TWAIN plugin for Photoshop CS5. The CS4 TWAIN plugin is not compatible with Photoshop CS5, and vice versa.
    If you are still not seeing any TWAIN scanners listed in the Photoshop File > Import menu, check to make sure you have TWAIN data sources installed properly on your Mac. Open the folder /Library/Image Capture/TWAIN Data Sources. You should see files in there corresponding to your scanner(s), for example a file named EPSON Perfection 4990.ds for that make and model of scanner. Your scanner software installer should put them there by default.
    As always, check your scanner manufacturer's web site for the latest software.

  • Photoshop CS5 "Help" function not working - Adobe Air error message?

    Installed Photoshop CS5, and thought everything was working okay, but when I click on Photoshop Help, I get the error message "Adobe Air - This installation of this application is damaged. Try re-installing......" I have re-installed first Adobe Air, same problem and then uninstalled and re-installed Photoshop CS5, but the problem remains. When I first tried to use the Help function it tried to update something and for some reason this failed. I'm wondering if others have seen the same problem and know of a solution? Thanks, David.

    Hello:  there may be a configuration issue going on here.  I have escalated this issue to our Help app engineering team. In the meanwhile, please try the following:
    Uninstall the Adobe Help application: go to your Application folder > Adobe > Adobe Help (drag it to the Trash)
    Delete the following directory:
    USER NAME (home) > Library > Preferences > chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.
    Empty the Trash
    Manually update the application via this link: http://www.adobe.com/support/chc/
    Select "Photoshop" in Step 1 and then click the Install badge in Step 2.  Make sure to select "Open" (and not Save) in the installation dialog box to fully update the app.
    Note: The previous instructions did not include deleting the old application or its preference file. This will help ensure that it is thoroughly updated.

  • Photoshop CS5 rotate tool not working.

    I've just installed photoshop cs5 on a new matchbook pro, and I cannot use the rotate tool. When I try a window opens saying "Could not complete your request because it only works with OpenGL enabled document windows".

    I already checked that, nothing in the graphics processor box is selectable. I can't think of why I would have this problem... I was using a cs6 trial and the rotate tool worked fine.

  • Photoshop CS5 Move Tool Not Working?

    Please help. I am using Photoshop CS5 and my Move tool is not working. I just don't know what to do. I am making photobooks with a software plug-in, "Album DS", and for the last couple of months everything worked perfectly. Then, all of sudden, when I load up photos onto an album page, with the Move tool, I no longer get the crop markings around the photos to enlarge, decrease, or even move the photos. I have tried using the Move tool without the software and it still does not work.

    I just figured this out 5 minutes ago, by mistake I might add.  How in the world did you know this? Thanks.

  • Photoshop CS5 for Windows not working on dual monitor setup

    If I try to open Photoshop CS5 while my second monitor is plugged into my laptop (via VGA cable), it loads normally, but won't display any opened images. I get a gray background and nothing else. (see screenshot here: http://screencast.com/t/f1bHcM3E )
    (I can even see the tiny image preview in the navigator, but not the image itself.)
    However, t'll work just fine if I open Photoshop with the second monitor disconnected and THEN plug it in, so it's not a problem with the dual monitors in general...just when first opening it. It's annoying because, if I'm working on a project and realize I have to make a quick image tweak in Photoshop, I have to unplug the monitor and then rearrange all my windows after Photoshop's done loading and I can plug it back in.
    Does anyone have any idea what's up with this? I can't seem to find any information online that specifically mentions this issue. For reference, I'm using Windows 7 on a Lenovo laptop.
    Thanks!

    Oh, that's possible. I went and read the detailed specs for my computer and it seems like it has both Intel and NVIDIA. Could that be it? (Computer hardware issues are not my area of expertise.)

  • Photoshop CS5 serial number not working?

    I bought and downloaded Photoshop CS5 from this site about two years ago, and since then have purchased a new computer. I want install CS5 on this new computer, but my account isn't listing CS5 under my lists of products. When I try and register the serial number I found under my program's System Info, I get an error message that says my serial number isn't valid.
    A little while ago, adobe had an information leak and my account was one of the ones listed as possibly compromised- could this be the issue?
    If not, why won't it let me register CS5 to my account? I really want it on my new computer. I purchased the product legitimately and I don't want my money disappearing after only two years.

    Explain your situation to Customer Support, and see if you can submit some sort of proof. For example a credit card statement. Your bank can help you with that. See if your ISP can fish up the email.
    Also if you purchased it as an Educational discount, you might get in touch with that section.
    We are users and perhaps a Staff member may drop by, but for now that's the best advice.

  • Downloading Photoshop CS5 Extended trial not working

    Hi, I wonder if someone has had the same problem...
    I have Photoshop CS5 on my Mac but would like to trial PS Extended CS5 to try the 3D repousse out. I've tried twice to download the PS Extended download link but when I install it, it is just installing the standard PS CS5. I've tried uninstalling my own PS then downloading the Extended trial again but to no avail. Help!

    @RickCanvas you can find a list of our current product versions at Adobe Support Policies: Supported Product Versions.
    @DannyB2012 are you behind some type of a proxy server which might be interfering with the content you are able to view on the Internet?  Having problems locating the download button in multiple web browsers would seem to be something more global in nature.  Which operating system are you using?  Do you have any security software installed?  Are you utilizing the latest version of Java?

  • After installation photoshop cs5 extended is not working properly

    don't know what the problem is?

    don't know what the problem is?
    And neither do we. Sorry, you need to provide much more information - operating system, system specs, what is not working.
    Mylenium

  • Magic Mouse not working in 32 bit mode?

    Hello,
    I decided to boot my 64-bit 8 core Mac pro in 32 bit and the mouse (bluetooth apple magic mouse) was not working... The keyboard did work however.
    Im not necessarily looking for a remedy to this problem as I don't really plan on using my system in 32 bit mode on a regular basis..... I was just wondering why it might be doing this..
    Anyone have an idea?

    Never mind... this is the MAC Pro section!
    I must be really out of it this morning.... :/
    Message was edited by: MACATTACK2010

  • Magic Mouse not working in 64-bit mode

    I just booted up in 64-bit on my new iMac i7, and it seems the magic mouse will not work. I tried to turn it off and on with no luck. Am I missing something??
    Thanks.

    got it working. I had to re-connect it in the BT pane.
    Message was edited by: gr8fl4295

  • The deactivation option on my copy of Photoshop CS5 64  does not work.  How can I get this deactivated so I can re-install?

    when I try to deactivate Photoshop no deactivation screen comes up.  I want to reinstall on my PC after a complete system clean and reinstallation of Windows so I really need to get Photoshop deactivated.  I'm at a loss as to how to make contact with any support person at Adobe to get this done.   be gratefully received.

    I went through this a couple of years ago when I built a new desktop. I needed to move my copy of PS CS5 to the new desktop and couldn't get the Deactivate system to work. I had installed PS CS5 on 2 different computers, older desktop and newer notebook.
    After calling Adobe, IIRC (that was when you could actually call them), I was told not to worry about it. Just uninstall from the old computer, and or Don't Ever Use CS5 on the old computer again, and install it to the new one. I didn't have any problems. Activation went through without any problems.

  • Photoshop CS5 Optional Plugins downloaded file issue

    I am trying to download the Photoshop CS5 Optional Plugins from the following Adobe website http://www.adobe.com/support/downloads/detail.jsp?ftpID=4688. 
    I'm using IE9 as my browser and opting to save the file to my desktop. 
    The downloaded file appears as follows on my desktop - PSCS5OptionalPlugins_Win_en_US.zip.av6ac0u  - whiich I'm unable to unzip and use.  I am able to download other plug ins from the Adobe site.  Is there an alternate page for downloading these files or some "trick" to downloading these particular plugins? 
    Thank you. 
    AnnJ

    Noel Carboni wrote:
    …typing all my program names into the search box to run them, but I just like to use the mouse…
    I'm a huge fan of the mouse myself, Noel.  As a matter of fact that's what instantly drew me to the Lisa and the Mac initially, at a time when PCs were still at the command-line stage of MS-DOS and PC users were mocking and deriding menus and the mouse. 
    To this day I much prefer to do anything that can be done with the mouse and/or menus without having to clutter what's left of my withered brain with the learning of commands and key combos, and my considerably handicapped hands make me a lousy typist on account of arthritis and neuropathy anyway.
    But aliases ("shortcuts") on the desktop are not necessary to launch applications or open documents.  That's what The Dock is for on the Mac, which, as you can see in my screen shot above, I keep hidden below the bottom of the screen with all its icons until I bring my cursor down to hover over that area when I need it.
    And I have double the logos you do. 
    Hehehe…   I have plenty of those in reserve.    We don't want to clutter this thread with more images than necessary. 

  • Recieving a message 'Photoshop CS5 has been stoped Working'

    I have been Recieving a message 'Photoshop CS5 has been stoped Working' after
    opening PS and can do a little editing and after about 4 minutes the message comes which have
    only one option , close program. Sometime i recieve another message also 'Onone Library' which have option 'ok'.
                        (Adobe Photoshop CS5.1)
                   I tried for a solution by changing name of file in C:\Program Files\Adobe\Adobe Photoshop CS5.1\Plug-ins\Extensions 
    changed Scriptingsupport into ~ScriptingSupport but not solved. Some cannot open image.
    A similiar has inserred , only chane in the name {Skype ------- Photoshop}
    The other Message

    Double click on more then one of the Photoshop.exe stopped working entries to see the details like I showed. The details may show what is failing. Like mine showed it was in Photoshop ScripUIflex module.  Used by scripts with Dialogs a would guess.  Check several of yours. See if its always the same failure. The one you show is in widows ntdll.dll part of windows. On my system there are two ntdll.dll one 32bit version and one 64bit version. What were you trying to do at the time of failure
    Also doing a google search on faulting module ntdll.dll returned 59,200 hits I would not know which to begin with.
    https://www.google.com/search?num=50&newwindow=1&safe=off&q=faulting+module+ntdll.dll&oq=n tdll.dll&gs_l=serp.1.0.0i7i30j0j0i7i30l7j0.348311.348311.0.355917.1.1.0.0.0.0.149.149.0j1. 1.0....0...1c.1.25.serp..0.1.148.S5UMqI570o4
    Adding Photoshop returned only 25,600 hits
    https://www.google.com/search?num=50&newwindow=1&safe=off&q=Photoshop+faulting+module+ntdl l.dll+&oq=Photoshop+faulting+module+ntdll.dll+&gs_l=serp.12..0i30j0i8i30.26192.36980.0.390 74.11.11.0.0.0.0.75.671.11.11.0....0...1c.1.25.serp..0.11.670.0u5P4Brv_NQ
    Example http://forums.adobe.com/message/5335145

  • Windows 8 - Photoshop CS5.1 crashes upon startup. Error message: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    Hello!
    I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
    When I received my Windows 8 computer I installed the software with no issue.
    Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
    What can I do?

    I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
    It appears this forum is dead?!
    Thankfully, I was able to troubleshoot on my own and figured out the problem...

Maybe you are looking for

  • Kernel panic when I try to use an express 34 SSD as a boot drive

    Can anyone make hide or hair out of this? Interval Since Last Panic Report: 4016068 sec Panics Since Last Report: 4 Anonymous UUID: 1D45F5BA-DC3A-4C88-B3DB-8980934389C1 Sat Feb 27 02:50:36 2010 panic(cpu 1 caller 0x55648d): "getPhysicalSegment() out

  • How to change List item value

    Hi All, The scenario is like this.... I have two list item Country and State.....Now when I select a specfic country from the list item.....corresponding state will come in the State list item.... Plz Help me to solve the issue.... Thanks in Advance.

  • Change the active microphone in AS3

    Is there a way to change the active microphone in AS3 without using the SecurityPanel.MICROPHONE?  All of my attempts stop all microphone activity, even if triggered by a button click. Using var mic:Microphone = Microphone.getMicrophone(); works fine

  • Transaction brackets of the workflow has been damaged

    Hi, I am integrating workflow with the HR Processes and Forms using HCM. The process is new hiring and in configuration I have given the workflow name which is copy of the standard workflow(WS18900008). The event used is draft_created. When I execute

  • JRE 8 and Locale.setDefault(), java 8 update 5, Windows 7

    Hello, I have simple question that i can't resolve. I am working on JavaFX application in which I am using DatePicker. This part is not important. My date picker is formating date based on my Windows 7 OS Regional and Language settings(Formats). This