Photoshop cs5 upgrade installation problem

I just purchased a Photoshop cs5 upgrade (upgrading from cs2). There were no instructions with the disk. I put the disk in my pc's DVD-ROM drive, and the computer started reading it, but nothing appeared on my monitor. The computer stopped reading the disk after a short time period. There was never any indication, on the monitor screen, that anything was installing, or had installed. My pc's os is Windows XP professional, and it appears to satisfy system requirements. I have eset smart security 5 installed on this pc. How can I get this upgrade to install?

If the Autorun option is disabled (and it frequently is because of security concerns) the setup program will not launch automatically on inserting the disk.
Use Windows Explorer to see the contents of the disk. Double-click on the .exe file to launch the setup wizard. Follow the onscreen instructions there on.

Similar Messages

Adobe Photoshop CS5 Extended Installation Problem

I tried installing Adobe Photoshop CS5 Extended from the CD on Mac OS X Version 10.6.8 but installer kept unexpectedly quitting. Has anyone else experienced this as well, if so how did you fix it? Thanks!

It didn't work for the new user account either.
The error message is:

Photoshop CS2 Upgrade Installation Problems w/ Vista Problems

I recently purchased a new laptop w/ Windows Vista which I'm trying to install my copy of Photoshop CS2 onto. My Photoshop license is an upgrade license ... originally upgraded from Photoshop v4.0.
When installing an upgrade copy of PS CS2, it requires proof of your previous version in order to verify you're a legitimate upgrader. This works fine if you're upgrading from a version of Photoshop after 5.x ...you simply insert your CD and the installation continues. The installation process is less straight-forward for users like myself ... installing from an upgraded version prior to 5. I'm required to call Adobe ... and conduct a phone verification procedure where I give them a code displayed on the screen during installation and they give me a response code to type into the installation form.
I deauthorized my old laptop ... start the installation routine on my new laptop ... call Adobe w/ my verification code ... enter the response code (which is accepted) and complete the installation without any problems. My problem occurs when I go to run the software. The startup screen indicates that the software is still in "Tryout Mode", and the first window I'm presented with is the "Adobe Activation" window requesting my serial number. If I try to enter my CS2 serial number it is rejected with the message:
"You must enter a valid serial number before activating online or viewing activation options. Please check your serial number and re-enter it, or click the Purchase button to buy a copy of this product"
The thing is ... this IS a valid serial number. I've confirmed this with Adobe. (It's probably an upgrade serial number, which is why the software is rejecting it). I called Adobe and they're now telling me that I must enter a paid-support agreement in order to receive help installing my software. They claim their software is working correctly, and it must be a problem with my computer.
Has anybody experienced a problem like this? I refuse to pay more for something that worked fine on XP just to use it on Vista due to bugs in their installation and activation routine.

function(){return A.apply(null,[this].concat($A(arguments)))}
mthight wrote:
Have the bugs of using with Vista been fixed, or still not working? thanks,
I know this is an old problem, but surely there is an answer to fix the problem by now...
What problems? I used Photoshop CS2 with Vista with no problems (I still have it installed on a Vista system if you'd like me to check anything in particular). CS3 and CS4 worked well as well. Haven't tried CS5 on Vista as I have moved up to Windows 7, but I suspect it works just fine.
-Noel

How do you change the language to English in Photoshop CS5 after installation is completed? When I installed the program, English was not one of the language options so now everything reads in spanish. I can not read in spanish. Please help!!

How do you change the language to English in Photoshop CS5 after installation is completed? When I installed the program, English was not one of the language options so now everything reads in spanish. I can not read in spanish. Please help!!

Hi mujabee1111,
Please uninstall the application from your machine and then use the link below to download the installer for the CS5 download in English language:
Download CS5 products
Regards,
Sheena

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Please don't kill the messenger. You are not addressing Adobe here.
Just a clarification in general:
BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

Can Adobe Photoshop CS5 upgrade be used on 2 computers or just 1?

Can Adobe Photoshop CS5 upgrade be used on 2 computers or just 1?

You can have it installed on 2 machines but you can use only one at a time (laptop/desktop, home/work).
Nancy O.

My photoshop CS5 Extended installation-cd is defect!

hello,
can someone help me!
My photoshop CS5 Extended installation-cd is defect... after reinstalling my system i need a opportunity to install CS5 Extended (german version).
Im sure that adobe give a option to download Photoshop CS5 Extended... but i can't find the page. thx

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?

Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?

Hi chubb,
Thank you for posting on the Adobe forums, certainly you can install it on both the systems. However, both should not be used at the same time.
Kindly find the URL below which explains more about this.
End-user license agreements FAQ
Thanks,
Vikrantt Singh

Photoshop cs5 upgrade

I recently bought cs5 upgrade. I have the web premium cs4 on my computer. I also have the whole program of photoshop cs2, but it is not installed. I read that an upgrade will not install over a collection. I had a hard time with the trial photoshop cs5 and am wondering, do I have to uninstall my web premium, install my photoshop cs2, then install the upgrade? Or will the upgrade ask for the previous version's serial number that I have and then install it? I am concerned because the trial kept not wanting to install, but eventually did. Haven't used it much, so dont know if it has problems.

Shire ley CS5 should co-exist with CS4 and even CS3 just fine on your computer. The only thing you would need to remove would be any older versions of Acrobat. You can also install the CS5 upgrade without having the other software installed as the installer will request your previous version serial number during the install process.
Do you have any details regarding the error message you received? If you are able to install Adobe AIR successfully then you may want to utilize our Adobe Support Advisor.
As Jeri mentioned our Chat support is also available to assist you and can provide a more personalized support experience.

Photoshop CS5.1 Installation Error

Alright, this is the first time this error has appeared for me. I have used Photoshop since the very early versions, but never had an error like this one.
Basically, I run the setup as usual (yes I've tried to upgrade) and install it. Then after a while I get this error:
There were problems with your installation. Some required components may have failed to install. This could impact functionality of installed applications.
How can I fix this? I need to access Photoshop asap.
Thank you.

Thank you for your reply.
I cannot even finish the install at all, meaning that I had to go back to CS5 (which works). It's CS5.1 that doesn't work.
Here's the install log:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 54 error(s), 61 warning(s)
WARNING: DS013: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} AdobeColorCommonSetRGB 3.0.0.0 is already installed and the session payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK 3.0.0.0 is already installed and the session payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} AdobeOutputModule 3.0.0.0 is already installed and the session payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} AdobeOutputModule 3.1.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Ett allvarligt fel inträffade under installationen.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed

Can the Photoshop CS5 upgrade be installed on two pcs?

I have photoshop CS2 installed on my desktop and have an upgrade to CS5 on the way. Someone told me that with current adobe products, it's ok to install a copy on your desktop and on your notebook, which is what I'd like to do with photoshop CS5. Is that ok, or was I mis-informed, and installation is restricted to a single pc?

One at a time wouldn't be an issue, as long as that means what is sounds like it does. Does it literally 'call in' to adobe and make sure it's the only install of that key that is running?
But, good for adobe for setting it up this way. It will be handy to have a copy on the notebook for times we are on the road.

Photoshop CS5 - Image resize problem with move tool

Hi People
Here's my problem
When I try to resize an layer using the move tool (as opposed to the Free Transform tool), while I'm in the process of moving the scaling handles, the bounding box reflects my movement but the layer preview stays at it's original size. When I stop moving the handles there is a few seconds delay and then the new scale size shows up. If I try to move the handles again, without commiting to the transform, the layer preview reverts back to it's original size until I've finished moving the handles.
I didn't have this problem with CS4 and I've only recently upgraded. I work around this problem by using the proper Free Transform tool (ctrl+t) but it would be nice to know why the hell this happens. It seems to me to be more of a graphical glitch than a software preference but I thought I'd check just-in-case.
Specs:
Photoshop CS5 V12.1 x64
PC
Intel Xeon W3505 @2.53GHz
Nvidia Quadro FX580
12 GB RAM

ace591 wrote:
Hi People
Here's my problem
When I try to resize an layer using the move tool (as opposed to the Free Transform tool), while I'm in the process of moving the scaling handles, the bounding box reflects my movement but the layer preview stays at it's original size. When I stop moving the handles there is a few seconds delay and then the new scale size shows up. If I try to move the handles again, without commiting to the transform, the layer preview reverts back to it's original size until I've finished moving the handles.
I also read you you tried updating your video dirvers and your syste crashed and you had to roll back. Make sure you have downloaded the latest correct drivers. If that does not work try turning off Open GL in photoshops preferences.
On my old XP 32 bit system CS5 movet tool with transform dialog does not fail like on your system. I can move the handles time and time again without commiting the transform. The only way to have Photoshop revert the transform back to the original state is to press the ESC key to cancel the uncommitted transform.

Photoshop CS5 extended installation

Hi I recently bought photoshop cs5 extended. Unfortunately I have problems with the installation. At some point the intaller asks me to insert the phtoshp cs5 disk. is this a difernt disk? thank you

CS5 is several years old. Where did you buy it? Ebay is notorious for fake PS disks.
Is this a new or an update program?

How to install Adobe Photoshop CS5 upgrade to Lion 10.7 if I have Adobe Photoshop CS2?

I recently upgraded to a new Macboook Pro and with that upgrade am using Lion version 10.7. On my previous MBP I had Snow Leopard installed. Also had Adobe Photoshop and Illustrator CS2 installed on that and then later upgraded to CS5 on that machine. Now with Lion I am unable to do that. I aware of the technical hurdle.....Lion does not support Rosetta or PowerPC applications and therefore I cannot load CS2 on there initially and then upgrade to CS5. So does this mean that I am screwed unless I buy a full version of Photoshop and Illustrator CS5 to put on Lion? Or is there a workaround?
I still have the old MBP so I could migrate all the files from the old computer to the new computer. Short of that is there any other workaround? If I gave the serial numbers of CS2 and the CS5 upgrade to a rep at Adobe could they unlock CS5 for me so that I can download it to my new MBP?
On another note does anyone think about backward compatibility anymore? Has Apple totally lost its mind? And will Adobe cash in on this opportunity? Is it too much to ask for a representative from Adobe to get back to you after posting your callback number? Customer service does not exist.....its is unprofitable to actually "serve" customer because a customer is a tool to be exploited as are all resources in a corporation.
This is American corporatism at its finest. You have a software monopoly with Adobe on one hand along with a computer manufacture that is not competent enough to produce a backward compatible operating system. If these companies operated for the consumers benefit they would be out of business.
There is no way I'm paying for a new version of the Adobe software. Surely someone can understand my frustration and that this frustration is be being echoed by hundreds of users. But apparently we are stupid right? We are stupid because we just want to be able to smoothly transfer stuff that we have paid so much for to a new operating system but cannot. And thats because on a whim it all changes.

Shaidipur when you install Photoshop CS 5 it will request your qualifying serial number. Assuming you purchased the proper update simply type in your Photoshop CS2 serial number.
In regards to compatability I believe their is a maximize compatibility option within Photoshop. For further details I would recommend posting your question into the Photoshop forum.

Failure to initialize Photoshop CS5 Upgrade

I bought a download version of the CS5 upgrade. I am on dial up at home which makes such a dowload impossible (52 hours!) so I took my lap top to the library where they have high speed and downloaded there, after much difficulty. I then transferred it via USB stick to my computer at home where it shows on my desktop (this is a method I have used for numerous downloads in the past) I click on the Install app. and then get a message that intialization failed but offers no reason. No reason is offered in the Supporst Advisor either. I have tried many times to re-install but the result is always the same. I went back to my lap top to check and everything is working fine there but that is not where I want to use it I only used the lap top to facilitate the download. Can anyone offer a solution?

You state that you had much difficulty downloading it at the library.
What kind of difficulty?
Usually when an installer fails to initialize, it's because of a corrupt file. Either the installer (alias) or the package it points to is missing data.

Photoshop cs5 upgrade installation problem

Similar Messages

Maybe you are looking for