Photoshop cs5 upgrade

I recently bought cs5 upgrade. I have the web premium cs4 on my computer. I also have the whole program of photoshop cs2, but it is not installed. I read that an upgrade will not install over a collection. I had a hard time with the trial photoshop cs5 and am wondering, do I have to uninstall my web premium, install my photoshop cs2, then install the upgrade? Or will the upgrade ask for the previous version's serial number that I have and then install it? I am concerned because the trial kept not wanting to install, but eventually did. Haven't used it much, so dont know if it has problems.

Shire ley CS5 should co-exist with CS4 and even CS3 just fine on your computer. The only thing you would need to remove would be any older versions of Acrobat. You can also install the CS5 upgrade without having the other software installed as the installer will request your previous version serial number during the install process.
Do you have any details regarding the error message you received? If you are able to install Adobe AIR successfully then you may want to utilize our Adobe Support Advisor.
As Jeri mentioned our Chat support is also available to assist you and can provide a more personalized support experience.

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Photoshop cs5 upgrade installation problem

I just purchased a Photoshop cs5 upgrade (upgrading from cs2). There were no instructions with the disk. I put the disk in my pc's DVD-ROM drive, and the computer started reading it, but nothing appeared on my monitor. The computer stopped reading the disk after a short time period. There was never any indication, on the monitor screen, that anything was installing, or had installed. My pc's os is Windows XP professional, and it appears to satisfy system requirements. I have eset smart security 5 installed on this pc. How can I get this upgrade to install?

If the Autorun option is disabled (and it frequently is because of security concerns) the setup program will not launch automatically on inserting the disk.
Use Windows Explorer to see the contents of the disk. Double-click on the .exe file to launch the setup wizard. Follow the onscreen instructions there on.

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Would Adobe Photoshop CS5 upgrade work to upgrade from CS3?

Please don't kill the messenger. You are not addressing Adobe here.
Just a clarification in general:
BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

Can Adobe Photoshop CS5 upgrade be used on 2 computers or just 1?

Can Adobe Photoshop CS5 upgrade be used on 2 computers or just 1?

You can have it installed on 2 machines but you can use only one at a time (laptop/desktop, home/work).
Nancy O.

Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?

Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?

Hi chubb,
Thank you for posting on the Adobe forums, certainly you can install it on both the systems. However, both should not be used at the same time.
Kindly find the URL below which explains more about this.
End-user license agreements FAQ
Thanks,
Vikrantt Singh

How to install Adobe Photoshop CS5 upgrade to Lion 10.7 if I have Adobe Photoshop CS2?

I recently upgraded to a new Macboook Pro and with that upgrade am using Lion version 10.7. On my previous MBP I had Snow Leopard installed. Also had Adobe Photoshop and Illustrator CS2 installed on that and then later upgraded to CS5 on that machine. Now with Lion I am unable to do that. I aware of the technical hurdle.....Lion does not support Rosetta or PowerPC applications and therefore I cannot load CS2 on there initially and then upgrade to CS5. So does this mean that I am screwed unless I buy a full version of Photoshop and Illustrator CS5 to put on Lion? Or is there a workaround?
I still have the old MBP so I could migrate all the files from the old computer to the new computer. Short of that is there any other workaround? If I gave the serial numbers of CS2 and the CS5 upgrade to a rep at Adobe could they unlock CS5 for me so that I can download it to my new MBP?
On another note does anyone think about backward compatibility anymore? Has Apple totally lost its mind? And will Adobe cash in on this opportunity? Is it too much to ask for a representative from Adobe to get back to you after posting your callback number? Customer service does not exist.....its is unprofitable to actually "serve" customer because a customer is a tool to be exploited as are all resources in a corporation.
This is American corporatism at its finest. You have a software monopoly with Adobe on one hand along with a computer manufacture that is not competent enough to produce a backward compatible operating system. If these companies operated for the consumers benefit they would be out of business.
There is no way I'm paying for a new version of the Adobe software. Surely someone can understand my frustration and that this frustration is be being echoed by hundreds of users. But apparently we are stupid right? We are stupid because we just want to be able to smoothly transfer stuff that we have paid so much for to a new operating system but cannot. And thats because on a whim it all changes.

Shaidipur when you install Photoshop CS 5 it will request your qualifying serial number. Assuming you purchased the proper update simply type in your Photoshop CS2 serial number.
In regards to compatability I believe their is a maximize compatibility option within Photoshop. For further details I would recommend posting your question into the Photoshop forum.

Adobe Photoshop CS5 upgrade to CS6 issue

Hi there,
I have just upgraded my Photoshop CS5 to Photoshop CS6 but when I enter my serial number for my current version of Photoshop, I get an error message saying my serial number is incorrect. Am I doing something wrong? Appreciate any help at all.

Wow, I hadn't realized Adobe was going to keep the upgrade offer from Photoshop CS5 12.x to CS6 13.0 open after Photoshop CC 14.0 was released.
To add to what's been said in response to your question about the Student/Teacher offers...
http://www.adobe.com/education/students.edu.html
-Noel

Photoshop CS5 upgrade from Photoshop Elements

I have a license which allows an upgrade of Photoshop CS5 from valid Photoshop Elements. When I am trying to install this program upgrade, it allows me to choose from many different Photoshop Elements from 4.0 to 9.0. I only have a valid license for Elements 10 so I cannot make the upgrade. I have installed the Elements 10 but the CS5 install program does not find this.Is there a way how I can install the upgrade?

Where did you purchase the upgrade license from?
Photoshop Elements 10 was issued after Photoshop CS5. That's why it won't upgrade.

PhotoShop CS5 upgrade error U44M1I210

When i tried to upgrade PhotoShop CS5, received this error:
Photoshop 12.0.4 update for Photoshop CS5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210???

Hi hdesg101,
Please follow the steps mentioned in this document.
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
Thanks
Kapil

Can the Photoshop CS5 upgrade be installed on two pcs?

I have photoshop CS2 installed on my desktop and have an upgrade to CS5 on the way. Someone told me that with current adobe products, it's ok to install a copy on your desktop and on your notebook, which is what I'd like to do with photoshop CS5. Is that ok, or was I mis-informed, and installation is restricted to a single pc?

One at a time wouldn't be an issue, as long as that means what is sounds like it does. Does it literally 'call in' to adobe and make sure it's the only install of that key that is running?
But, good for adobe for setting it up this way. It will be handy to have a copy on the notebook for times we are on the road.

Install photoshop cs5 upgrade on windows 8

I have a new computer running windows 8. I went to my account and dowloaded cs3, and installed it. I then tried to download and install my cs5 upgrade and it will not install. It will unzip the files, but won't upgrade the software. I'm guessing it may have something to do with the windows 8 "install as administrator" irritation but I cannot figure out how to do this install as it's 2 files with a downloader. For cs3 I just save it to my disc then right clicked and selected "run as administator".
How can I get my Photoshop CS5 installed?
thanks

Extract the 7z file with WinZip, then run the setup.exe.
Mylenium

Failure to initialize Photoshop CS5 Upgrade

I bought a download version of the CS5 upgrade. I am on dial up at home which makes such a dowload impossible (52 hours!) so I took my lap top to the library where they have high speed and downloaded there, after much difficulty. I then transferred it via USB stick to my computer at home where it shows on my desktop (this is a method I have used for numerous downloads in the past) I click on the Install app. and then get a message that intialization failed but offers no reason. No reason is offered in the Supporst Advisor either. I have tried many times to re-install but the result is always the same. I went back to my lap top to check and everything is working fine there but that is not where I want to use it I only used the lap top to facilitate the download. Can anyone offer a solution?

You state that you had much difficulty downloading it at the library.
What kind of difficulty?
Usually when an installer fails to initialize, it's because of a corrupt file. Either the installer (alias) or the package it points to is missing data.

Installing Photoshop CS5 upgrade from CS2

I recently purchased a CS5 upgrade and I have CS2 currently installed. What is the best way to install the upgrade? Is it OK to install it without uninstalling CS2?

no, you can leave it installed and, in fact, you can use both if you want. they do not conflict with each other.
in addition, if cs2 is installed and activated, you won't be prompted for its serial number with installing the cs5 upgrade.

Upgrading Photoshop CS5 upgrade to CS6

My base full version is CS4. Bought CS5 upgrade in 2013 and would like to upgrade to CS6.
Is this possible?
Could be that only the full version of CS5 (i.e. being the 'base'-version) can be upgraded..?
Can't find any info on that.
Thanks

adwul62 wrote:
…I have: the full (trial) versions of CS4, CS5 and CS6
CS4 and CS5 are both registered versions…
Well those trial versions only last for 30 days. They are totally irrelevant to this discussion. They would have done you absolutely no good for anything.
As I wrote above:
ALL Adobe upgrades are FULL INSTALLERS. They do not need to find a previous version installed at all. If they don't, they will simply prompt you for the old serial number of the qualifying version and the new one.
Your prior versions remain untouched, totally ignored when you install the upgrade.

Serial Number Activation On Photoshop CS5 Upgrade

Upgrade does not Identify my previous CS3 Extended as valid for upgrade, even when I have selected it on the dropdown menu and submitted my valid Serial Number, which has been registered with Adobe on purchase.
Thanks
Adrian

HensonACW I would recommend contacting our support team. They can verify your serial number and determine the best course of action. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Photoshop cs5 upgrade

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