Photoshop CS5 Video Render Never Finishes; Mac and Windows

Hello,
I've tried rendering a video using Photoshop CS5 and it never finishes. The progress bar reaches the end but the process never completes. The video is only three seconds long (it's the video rendering exercise in Adobe Photoshop CS5: Classroom in a Book, Lesson 12). A 3D postcard is being rendered. First, I tried the settings in the book, H.264, Medium (quality), 15 FPS, 700 x 700, one-pass. That is only 150 frames! It never finished. Since then, I've tried all sorts of output formats from a 70 x 70 pixel WMV file to standard-def DV/DVCPRO NTSC. Nothing finishes. My Mac Pro has 12 GB of RAM with over 8 GB free. Photoshop is at the latest update.
Now, here is the kicker. I had my students try the exercise in the lab at the university where I teach. We have very up-to-date Windows PCs in our lab and Photoshop CS5. The exact same thing happened on the PCs with six of six students, the render never finished.
I've searched to no avail for a posting about this problem. I'm stumped. Thank you in advance for any suggestions.
PV

The serial number is platform specific.  So your current serial number will only work on the Mac platform.  You will want to purchase an additional license for Windows.  Alternately once the Creative Cloud is available you can subscribe have one install under Mac OS and another under Windows of the soon to be current version, CS6, if you would like.  You can find more details at http://www.adobe.com/products/creativecloud.html?promoid=JQPEQ.

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