Photoshop CS5 will not close because "Could not complete your request because the client application is not responding. Save the document from the client application..." but I have nothing open
Photoshop is not closing. When I force it to close by shutting down my computer and telling it to close the application, Photoshop will not open. Help
operating system?
I'd be inclined to restart your computer again.
Similar Messages
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Could nt complete your request because source and destination files are the same
Hi, thank you for reading.
I'm having this problem and it's driving me nuts.
I'm actually following a tutorial that you can check out here: http://nightshifted.tumblr.com/post/2559360661/tutorial-paused-animations
basically I'm trying to do a animated gif with canvas (I'm sorry if my english is not so great). when I try to drag the layers into the canvas (step 2 of the tutorial), I get the error: "could not complete your request because source and destination are the same".
can anybody help me? I have both CS3 and CS5 and they the error appears in both.
thank you in advancedI think they mean select the layers and frames and using the move tool, drag
inside the document (click inside the document window and drag) to move the
selected layers to the top half (transparent area), not to drag the layers from
the layers palette into the document, which would give that error.
MTSTUNER -
Help
What request did you make?
Seriously, what did you try to do that yielded that message? Also, please give some details about your system besides how much RAM it has. For starters, what OS and version of Photoshop?
-Noel -
Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?
CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
and manually download/install from there.
Gene -
Photoshop CS5.1 Extended: Could not complete your request because there are too many Files Open
I saved a file last night and now this morning I get an error message stating: "Photoshop CS5.1 Extended: Could not complete your request because there are too many Files Open. Try closing some windows and try again.". I've rebooted the system and made sure Photoshop was the only program running and that there were no other files open prior to trying to open my file. I increased Photoshops ram usage, checked the OpenGL settings, 3D and VRAM settings, cleared my temp files and am at a loss for opening this file.
System Specs:
Win 7 64
6 core I7 processor
32gb Ram
3GB VRAM
600gb free space on 7200 rpm drive
File specs:
1 3D object replicated maybe 5 times (yes, I should have rasterized them, and will do that to 4 of them if I get the file open)
Maybe 8 textures
Not sure how many total layers.
Is there anyway to get Photoshop to reopen this file?No, more VRAM is useless. I had the same thought as you so I tried with a friend's computer with 3GB of VRAM for 8GB RAM (mine has 1GB VRAM for 16GB RAM). Still got the same error message. Sorry guys but our files are lost until Adobe fix the error in Photoshop code. I hope in the future they will find a way to either fix this error or give a clear limitation, it is really a shame such a dangerous problem exists and persists for more than 3 photoshop gen.
Still you may be able to have at least a flat image of your latest file by trying to open the file as smart object. I started my work over by doing that. Not a lot but better than nothing.
However for my new file I am trying something different : Each time I think a 3D file is final, I do not rasterize it but make it into a smart object and save the new smart object into a single separated .psd file. If any change is needed I can still edit all of my 3D objects by opening them separately. So far it works, the global file is lighter with few to no 3D objects inside but I will not say it is a 100% no-risk method yet.
Last advice I can give everyone : Before closing the file you are working on, save it as a copy (File / Save as... and check 'As copy' in the options below) then with your main file still open, try to open the copy. You may need a lot of memory if your file is heavy but still if the dreaded error message appears when you try to open the copy then remove or rasterize some 3D objects in your main one. Save again as copy and try to open the copy until you do not get the message anymore. -
I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please helpCR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
Photoshop CS5 "Could not complete your request because of a program error." on Save As
Hello all,
We just got a new iMac with 10.9 on it. Photoshop CS5 is having a major problem. About 80% of the time we get an error on Save As, "Could not complete your request because of a program error."
It appears like it might be related to saving JPEGs, as we get the message when saving as JPEG and Photoshop PDF. Saving as Photoshop and PNG work fine.
Running 10.9.3
Photoshop CS5
Creative Cloud is also installed on this machine.Alright, something on your system is causing odd problems.
Third party plugins would be the first suspect. If you have third party plugins, disable them.
Corrupt font files or corrupt OS font cache would be the second.
See this for tips to troubleshoot font issues: http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
After those 2 causes, it would have to be something invoked, like a scanner or printer driver.
Then we get to bad installs, bad RAM, bad CPU, etc. -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
this was supplied by Ann Shelbourne.
Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
Save and close; and then the file will probably open in CS2 without a murmur.> If iPhoto causes problems why not open the images from the Finder?
I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
> And with »save it anywhere« You indicate that You use the Save As-command?
Right. -
I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed. -
Photoshop elements editor Could not complete your request because fo a program error
I am running PSE 8.0. On some of my photos I cannot save the image.
Even if I do no editing on the photo and just do a "save as" in a completely
different folder I get the error message Could not complete your request
because of a program error.
I have set the RAM preferences to 1100MB and the history states to 20.
What is the program error?
Looking at the discussion forum, this problem has been there since 2007.
Doesn't Adobe fix its software?
Joe MI would suggest you to reset the preferences file of photoshop elements and then try. Follow these steps
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences. -
Could not complete your request because of a program error. Getting error message every time I open the program and try to do anything. Have to Force Quit to close. Using a Mac. Your expertise is appreciated!!
Have you tried removing all 3rd party plug-ins?
Also, resetting preferences to defaults may help... Press and hold Command - Shift - Option immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
-Noel -
CS5: Could not complete your request because the file is not compatible with this version of Photosh
After several hours creating a PSD file in Photoshop CS5 I attempted to revert some changes and got this error "Could not complete your request because the file is not compatible with this version of Photoshop".
I closed the file and restarted Photoshop and still get this error.
I restarted the computer and still get this error. Now my hours of work are WASTED!
This file was created using Photoshop CS5 Extended and was never in any other software.
Details:
Mac Photoshop CS5 (12.0 running in 32 bit mode)
File had a video layer (h.264)
MaxBook Pro 2.8Ghz
OSX 10.6.3I was able to open the file in Photoshop CS2 and all layers were intact. PS CS2 gave me the message: "A layer is corrupt and will be discarded." Turns out that was the video layer. The file itself was fine and I am again working on it in PS CS5.
Which leads me to ask: If a video layer gets corrupted why can't PS CS5 open it?
PS CS2 had no problem opening the file, it just flatteded the video layer - it even kept the current key frame.
Additional info: Just before the file went bad I made a level adjustment to the video layer and set a keyframe in the animation panel. Then I saved and got the error "Could not complete your request because the file is not compatible with this version of Photosh' in Photoshop Macintosh". Also the source H.264 video file appears to be fine, it's only a 5 second clip and it play fine in every app - even PS CS5. -
CS3 Could not complete your request because Photoshop does not recognize this type of file.
CS3 Could not complete your request because Photoshop does not recognize this type of file. Also, all the jpg images I have open in preview only. The only thing I did different about the time these things changed, was upgrading to 10.6 on my mac. Hopefully I can fix this with your help! I really appreciate it in advance.
steeleartThis is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost. -
I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.
Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again
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