Photoshop CS6 acting strange
Anyone know why Photoshop CS6 would be crashing and "blacking out". I'm using the trial version that comes with the trial cloud so im afraid if i uninstall it i wont be able to reinstall it.
please help
Again, please remove your auto-signature when replying by email.
Let's try a couple of diagnostic experiments, please.
First, create a new user account onthe mac and log in with that and tell us if there is a change in behavior in ID.
Second, try starting in with extensions disabled by holding down the Shift key while booting the Mac. Does that make a difference?
Do you run any sort of utilities -- anti-virus, Mac Keeper, etc.?
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Indesign CS6 acting strange at times
I am not loving Indesign CS6. Not because of it's functionality but because it acts strangely. When I quit it, sometimes it takes forever to quit and you start wondering if it is going to, sometimes it says it's closed but the tabbed windows still remain in view only grayed out with the beachball spinning. Eventually it goes away but it is disturbing. anyone know why?
Another thing is that when I change a font size, it will look like it changed but still have the after image of the previous size. Irritating.
One more, and I've had this problem for all of the last versions since I think cs4. When I try to replace a pdf with a current version, (unless I have restarted my computer since the last time I created it,) it tells me that I don't haver permisson or that file may be in use. I end up going to the pdf and trashing it physically. Not very efficient.
I know there are 3 issues but I've only had it for a couple of months at best.
The first issue is the most disturbing.
Mountain Lion 10.8.2, 8 gb memory, processor 3.06 ghz intelAgain, please remove your auto-signature when replying by email.
Let's try a couple of diagnostic experiments, please.
First, create a new user account onthe mac and log in with that and tell us if there is a change in behavior in ID.
Second, try starting in with extensions disabled by holding down the Shift key while booting the Mac. Does that make a difference?
Do you run any sort of utilities -- anti-virus, Mac Keeper, etc.? -
Symptoms: Every time you start Photoshop, you receive the prompt to confirm the deletion of Photoshop's preferences, or
Photoshop tools act strangely, as if a modifier key was held down all the time: you can only draw straight lines, you sample colors rather than paint/fill, the cursor has a + sign, etc.
AND: You are running Mac Os 10.6.5 or 10.6.6.
Solution: Update to Mac Os 10.6.7: As explained in http://kb2.adobe.com/cps/881/cpsid_88159.html
Apple had made a change in 10.6.5 in one of its APIs that affects other programs (Photoshop does not use it), and the result is that they interfere with Photoshop, that receives information that modifier keys (CTRL, Command, Option, Shift) are pressed, when they are not. Adobe reported the bug to Apple, but it was too late to be included in 10.6.6.
The solutions are
a) Upgrade to 10.6.7
b) An Adobe Employee has made an unofficial interim fix for this bug. You can download it and have more information on this post: 72.
This is one of those cases where Photoshop has the symptom of a bug, but the cause of that bug is not in its code.
Note that the post to reset the preferences or reset the tools to their defaults when they are acting erratically is located here:
One of my tools is behaving strangely. How do I reset it?Sounds to me like Adobe was probably relying on undocumented behavior in the CGEventPost routine. Apple is free, of course, to change undocumented behavior of any of their system APIs all they like, since you're not supposed to be using such things. Developers are supposed to stick to the documented behaviors in the APIs. If they don't, they can try to save face as Adobe is by blaming Apple, but the fact is, it's not Apple's fault, any more than it's my fault if someone picks up a flower pot from my front porch and misuses it by throwing through someone else's windshield.
As Barbara has observed, sounds like a case of Blame-Displacement Syndrome. -
Huion GT-190 not responding to Photoshop CS6
I recently purchaced a Huion GT-190 graphics tablet, with the anticipation that I could use Photoshop CS6 for drawing. Unfortunately, Photoshop is acting strangely when using the tablet.
When I try to use any tool or go into a new layer the program doesn't respond correctly. For example, if i wanted to add a new layer, I would click the new layer button, but the cursor would still be the hand with the pointing finger even when it wasnt hovering over the new layer button. The cursor would go back to normal when I clicked the mouse, but not the stylus to the screen. This problem happens with every tool. Photoshop acted normally when I used a mouse.
Another wierd thing that is happening is whenever I try to paint or draw in Photoshop, I can only draw one dot. That's it. After that, whenever i try to paint nothing appears on the screen. Once again, the program acts normally with a mouse, I can scribble freely.
The tablet works compleatly normal in Flash CS6 and Illustrater CS6, oddly enough.
I downloaded the most recent driver for this model from Huion's website and I just e-mailed them regarding this issue. I asked them if they possibly had a newer driver for this model.
I've been digging around the internet and no one else seemed to have this problem. If anyone can help me with this issue it would be greatly appreciated!! Thank you in advance!!Contact the makers of your tablet and see if they have a driver update to correctly work with Photoshop.
Those knockoff tablets frequently have a lot of driver problems... -
Download Photoshop Cs6 is done but it is not open.
Hello, I did request the Adobe Assistance then give me 30 days free trail by set the down load from photoshop cs6 then strange it is not open show up. I am confused if try again impossible or could i contact tech support through? explain me that i am novice throught in start to learn those interesting. Let me know soon to hear you too...
What system are you trying to download to? What browser/ method do you use? Have you actually run the installer?
Mylenium -
Photoshop CS6 Brush Tool is acting weird.
Hey yall.
I have photoshop cs6 and my brush tool is acting really weird. It's stuck at 100% hardness, and It's not even the normal hardness that the brush does.
I have tried resetting the tools. Even gone as far as uninstalling and reinstalling photoshop. It's still doing it. I have no idea what I can do to fix it. Any idea how?
Here is a screen capture video to show what is going on. If anyone can recognize the problem???? Help please???
http://screencast.com/t/mGpDNq6Clxf4Hi,
It looks like you have the Pencil Tool selected instead of the Brush Tool.
Click and hold on the pencil tool icon in the toolbox to see the other hidden tools in that slot. -
Files Made in CS5.1 Layers Palette Acts Strangely When Opened in CS6
I have files that were created in Illustrator CS5.1 that when opened in CS6, the layers palette acts strangely; the names of layers are not there unless you mouse over, very odd. Has anyone else experienced this? I do have a Pantone Live Plugin installed on Illustrator CS5.1, could this be creating some strange issue? Thank you.
I do have a Pantone Live Plugin installed on Illustrator CS5.1, could this be creating some strange issue? Thank you.
Probably, but without further info on your system and other details, nobody can be sure.
Mylenium -
Photoshop CS6 13.0.4 Update - Icons look very strange/hazy
Hi :-)
I have installed the latest Update for Photoshop CS6 (13.0.4)...
And now the Toolbar-Icons look very strange and hazy... :-/
you can not see almost what are the symbols represent...
for example the Spot Healingbrush etc...
Is this a Bug, or the Icons are "re-designed" (but worse than before)...?Right at the end of the Hidden Gems workshop, one of the audience asked Brian Hughs if there any plans to accommodate high dpi displays for Windows systems, as with Retina Displays. He said yes, but in a kind of offhand way that did not sound like anything was even remotely near to release. Plus you are going to need a CC subscription when it is released. As hardware gets ever better, that is a factor that is going to seriously compromise all those single app users who have sworn they will never go with CC.
http://tv.adobe.com/watch/max-2013/hidden-gems-in-adobe-photoshop-2/
One thing that I immediately thought about was that with a CC subscription being cross platform, it would truly viable to own a Retina Mac Book Pro along with a Windows desktop system. My Dell XPS M1710 is seven years old now! I love the big 19 inch screen, and over the years it has had a much bigger HDD and maximum possible 4Gb RAM, but it a bit of a tired old Hector now.
Does anyone here use both Windows and Apple systems, and is it a realistic proposition? -
Strange cropping activity from photoshop cs6 to lightroom 4.3
i have never noticed the following activity:
I edited, including cropping, an image in photoshop CS6. I saved the image as a tif and also as a psd. Both sent to a folder which exists in LR catalog. Both images were revealed in LR with the SYNCHRONIZE FOLDER command.
Both images are shown in the appropriate folder, BUT BOTH ARE CROPPED MUCH MORE THAN was done in CS6 editing. Approx 1 inch has been removed along the left side (long dimension) of both images as compared to the dimensions in CS6. They happen to be sitting next to the original image in the LR catalog and it is easy to see the unwanted change. The route from CS6 to LR 4.3 was what I normally use.
WHAR COULD HAVE CAUSED THE APPARENT ADDITIONAL CROPPING SEEN IN LR. Developing in LR crop does allow the image to be restore to proper dimensions by expanding the cropped edge.
wonder if this makes any sense?
I have probably set a switch wrong in LR but cannot find my error. Photoshop seems to have performed flawlsessly.
I use iMac, i7, 10.8.2, 16GB ram.
vince
Message was edited by: vinsolo
Message was edited by: vinsolothank you cornelia, for your reply.
I really have no workflow as I rarely do more than retouching of photos for others, each of which usually requires an irregular, often trial-by-error workflow. Most of these images are in very poor condition and are less than well photographed.
The "future project" was really a shortcut to say that i suspected that my client cannot open PSD on her machine and I wanted to have tiffs available for her.
I am afraid that i have not clearly described what i saw happen. And, it continues to occur with this single image after repeat tests of the same procedure. NONE of the other images in that folder, or any other image I have, responded in the way I attempted to describe. Probably user error-I guess I will never know!
In any case, I am very grateful that your had the time to respond.
vince -
Photoshop CS6 Crashing and acting erratically while working with 3D
So,.. CS6 keeps crashing and doing crazy things on me while working on my 2D/3D composite digital room setting. It seems to me like what's causing most of the crashing is the materials. Here's the problems:
- Crashes constantly while simply trying to select a material from the 3D panel
- Sometimes places meshes in a totally different spot in the scene and dissallows me to move them elsewhere
- Meshes are gone when opening the file, and I can't get them to reappear
So, as you may assume, I'm trying to stay composed at this point. My artwork would look great if, well, 3D in CS6 would simply WORK. But I'm remaining calm, and consulting you all..
I'm modeling, texturing, and UV mapping the 3D room objects (such as tables, chairs, hutches, etc.) in Maya 7, exporting as .obj files and placing into PS, and merging them with the scene layer in order for everything to have consistent lighting.
I've also tried taking the 3D settings to Basic and the shadow quality to low, in case the crashes are due to cpu performance. I've also went and got the latest update for PS CS6
Here's some system specs:
Win7 Home Premim, 64 bit
2.8ghz Intel Core i7
8gb ram ddr3
NVidia GeForce 310 512 mb
Thanks in advance!
AndyUnfortunately I can't offer you all that much direct 3D help EXCEPT to say that in all the time I have been working with Photoshop CS6 Extended's 3D stuff (on two different systems) I have seen more or less stability with the 3D facilities depending on my display driver versions. At one point earlier this year, while on the ATI Catalyst 12.3 driver I believe it was, I could edit 3D stuff literally for hours without faults. At the moment, with 12.8 (and a different ATI card than I had before), most stuff works but there are still cases where I can cause it to crash.
Display driver failures can end up looking like anything but display driver issues, which is why I mentioned the above. To you it may seem like Photoshop is buggy as hell, but really it's something about your system causing it.
I realize my ATI experience is only marginally useful to you, but it's entirely possible a display driver upgrade could help you. In your case you'll want to visit nVidia.com and see if they have released an updated display driver version for your card.
Good luck!
-Noel -
Photoshop CS6 Stand alone bugs
I continue to have some issues with Photoshop CS6. I was wondering if now is the time to uninstall and reinstall. My created shortcuts will not work, now I am having problems with my Kubota Dashboard. The Action side of the program works but the Bor-Tex, texture side encounters a problem that says this "General Photoshop error occurred. This functionaity may not be available in this version of Photoshop. The object"current document" is not currently available. I know that I have used the Bor-Tex with CS6 before and all went well but now it is just another problem.
HelpThe forums are acting strange, so first let's reboot your PC. Log in as Administrator.
Uninstall Photoshop CS6 from the Control Panel, and checkmark Remove Preferences.
Then to be sure, download and run the cleaner tool so we don't have any remnants interfering with your reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Look through the instructions before running the Tool and when you are comfortable with it, run the Cleaner.
Reinstall. If you don't trust your discs (sometimes they go bad) download the Photoshop CS6 installer here.
Download CS6 products and have your serial number ready. If this is an upgrade, the serial from a qualifying product CS4 or CS5 will be needed.
I would also ask you to turn off any Anti-virus programs before installing, but you may wish to disconnect from the Internet before you do that. That's up to you.
That should remove all doubt.
Gene -
Photoshop cs6 error "Could not complete command because there is not enough memory (RAM)"
Hi, I have a Macbook Pro and the Adobe Creative Suite 6, and all of my other adobe programs run smoothy with the exception of photoshop. For about the past year and a half now, I will very inconsistency receive the error message, "Could not complete ___ command because there is not enough memory (RAM)." Sometimes this problem gets so bad that I am not even able to open my preferences.
My computer seems as though it should have plenty of space to run photoshop, and I have taken my computer to a number of differed tech supports, but they have only been able to temporarily make the problem less severe for short periods until it acts up again and completely prevents me from using Photoshop. I recently updated to Yosemite and deinstalled/reinstalled photoshop, hoping that would fix things, but I still get the message almost any time I try to complete a command.
Your help would be very much appreciated, thank you!
Adobe Photoshop Version: 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64
Operating System: Mac OS 10.10.2
System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2500 MHz
Built-in memory: 4096 MB
Free memory: 1913 MB
Memory available to Photoshop: 3031 MB
Memory used by Photoshop: 71 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 (Dec 14 2014 22:29:47)
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 1010 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6770M OpenGL Engine
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=1050, right=1680
Video Renderer ID: 16915206
Video Card Memory: 1024 MB
Serial number: 92299584759663919723
Application folder: /Applications/Adobe Photoshop CS6/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 697.5G, 233.0G free
Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
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AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 5.0.4 79.517869
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1686
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.0.20577 146758
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1681
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Required plug-ins:
3D Studio 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 8.7.1 (311), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 8.7.1 (311), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.0.6 x001 ©2002-2013 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.0.6 x001 ©2003-2013 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.0.6 x001 ©1997-2013 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Entropy 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.0.6 x001 ©2001-2013 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.0.6 x001 ©1990-2013 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.0.6 x001 ©2003-2013 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.0.6 x001 ©1993-2013 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 13.0.6 x001 ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONEBenjamin Root Photography wrote:
Trevor.Dennis wrote:
2166Mb really isn't enough for recent versions of Photoshop.
Hey! Don't knock my system, Trevor.Dennis: Processor speed: 3492 MHz,
Benjamin
3.5Mhz? Do they even make processors that slow?
I'm trying to think back through Photoshop versions, but IIRC it became hungry for RAM with CS5, but it might even have been CS4. But certainly from CS5 onwards a 32 bit system was going to be severely compromised with its 3.5Gb RAM limit, of which Photoshop could access only a bit over 2Gb. You might remember the 4Gb switch that let you use a bit more of your 4Gb of installed RAM. That worked OK with XP but was still flakey, and third party plugins used to fall over all the time through lack of RAM — at least Photoshop has a Scratch drive.
So nowadays you can forget trying to use Photoshop on 32bit hardware. You need 64 bit and at least 8Gb RAM. So like I said, the OP needs to look deeper into the 'apparent' over heating issue, and put that other 4Gb back in. I can't even conceive of why a person would cripple their system by removing RAM. _Especially_ when it leaves just 4Gb -
Photoshop Cs6 is hanging when trying to work in 3D when it wasn't before
When I first started using 3D in Photoshop it was working rather smoothly and seemed to chug along fairly fast. Then one day when I was working in it as usual and tried to perform some random action it just started hanging with the spinning blue circle for about 2 or 3 minutes. It continued to do this ever since, sometimes hanging for up to 5 minutes before performing my command. Some actions cause it to hang longer than others, such as creating a new light and changing the diffuse color of a material, which is by far the worst in terms of the amount of time it will hang. I have searched the forums and google and tried all suggestions to any problem that seemed to have a similar nature. The only time that I had a partial success was after I had uninstalled Photoshop, then ran the adobe creative suite cleaner tool, then manually searched through the registry for every reference to adobe and Photoshop I could find and deleted them. I then reinstalled Photoshop and updated it. When I started using it in 3D after that it was running smooth as butter, no hangs or stalls on anything, including creating lights and changing diffuse colors. But my joy was not long lived, as after about 2 hours of use it started to do its usual behavior of hanging again.So I tried that approach again and it did not seem to work a second or third or fourth time. So out of desperation and all out of options, I decided to run process monitor from sysinternals to see if it showed me anything even though I knew that I probably would not understand what it were showing me. I noticed a lot of errors with the results of "name not found" for registry calls, "invalid parameter" for directory quarries, and "no such file" for file reads. But the one that seems to be happening the most whenever the program is hanging is it is trying to open a file from C:\program files\Adobe\photoshop x64\required\CgShaders, but that directory is nonexistent on my system. I was hoping that someone would be able to solve this for me as 3D in Photoshop is a big part of my workflow and I am all out of ideas. I'm going to include the process monitor log file and it will be in pml format which you will need process monitor to read, but it is a very small, portable, and free program which can be downloaded from http://technet.microsoft.com/en-us/sysinternals/bb896645. The Log file Can be downloaded from http://sdrv.ms/Xxcmuu (skydrive) or https://www.box.com/s/jzdmgmdmz7xe47smalv2 (box) .
And here is my system info from Photoshop (I have a first generation I3 processor with intel HD graphics, which as I said was running fairly smooth before my problem started):
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 7989 MB
Free memory: 3903 MB
Memory available to Photoshop: 7036 MB
Memory used by Photoshop: 65 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 1/22/2013 at 6:33:53 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1280
Video Card Number: 1
Video Card: Intel(R) HD Graphics
OpenCL Unavailable
Driver Version: 8.15.10.2858
Driver Date: 20121009000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode:
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 3770 MB
Video Rect Texture Size: 8192
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\RYANS_~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 341.9G, 102.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
(post shortened)
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThank you very much for your reply. And yes I have tried all of these suggestions that you have just made. And as for the GPU crash I did not notice that in there before but I also didn't look for it because every time I looked before it wasn't there, and looking at the date that was when that I was rolling back\uninstalling\reinstalling\trying modded drivers, etc., Which is probably the reason why the gpu sniper crashed.
One interesting thing that you said was whether there is the same failure in a new design as opposed to an existing one. The answer to that is yes and no. To elaborate, when the program was working as it is supposed to eve and creating new lights and positioning them did not cause any slowdown despite the file that I was working on, but after the problem starts occurring it is like a snowball rolling down a hill. Every time I open the file (the one I was working on when the problem started to happen) to continue work on it be sluggish response of Photoshop is still there and only gets worse. If I start over on a new file the program will run much more smoothly, but will still had a slight amount of sluggishness with less intensive task whereas the more intensive task such as working with lights is still moderately sluggish but not to the extent as it was working in the previous file. As you said in your post it seems the father all along I get in my document the more pronounced and time consuming the freezes become. But nonetheless wants the problem has occurred it does not go away I can only lesson that by starting from scratch, which is not very convenient.
If you look at the process monitor log file linked in my first post and search through it pretty quickly you will see photoshop doing this
1-Operation: unknown Path:C:\
2-Operation: unknown Path:C:\Program Files
3-Operation: unknown Path:C:\Program Files\Adobe
4-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)
5-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required
6-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required\CgShaders
7-Operation: unknown Path:C:\Program Files\Adobe\Adobe Photoshop Cs6 (64 bit)\Required\CgShaders
1-Result: INVALIDATE PARAMETER
2-Result: INVALIDATE PARAMETER
3-Result: INVALIDATE PARAMETER
4-Result: INVALIDATE PARAMETER
5-Result: INVALIDATE PARAMETER
6-Result: NO SUCH FILE
7-Result: NAME NOT FOUND
It does this repeatedly over and over again, specifically when I tried to work with lights. The weird thing is that there is no directory in required called CgShaders. I see 1 CG.dll & 1 cgGL.dll in the Photoshop (64 bit) directory. To meet that just seems very strange and probably more than a coincidence and probably does not happen on everybody else's system.
This is the process monitor log file that I saved in csv format and edited the first three blocks so that it fit correctly. Open it up in wordpad and you'll see what I mean. This is what I was talking about right above.
https://www.dropbox.com/s/43waqf9wvc8xo7m/Logfile.CSV.rtf -
I'm well into my third evening trying to figure this one out. Here's what hasn't worked:
1) downloading and running standalone update patch (not easy to find)
2) replacing missing language files. I did this by installing Creative Suite CS6 to another computer and then copying missing language files (bloat) to my PS CS6 folder.
3) trying to reinstall Photoshop from my DVD - nope, it's an all or nothing proposition - would have needed to return everything to initial release state - no Repair available
4) following various 'expert' threads that for the most part are shots in the dark or from-some-script replies by outsourced support people, many of whom can't spell
5) researching ambiguous advice... do I reinstall, uninstall/reinstall, or run CS6 cleanup utility before uninstall/reinstall - what would be collateral damage for trying any of these.
OK, I knew I was fighting badly written installer problems. I remember very well the many evenings I wasted trying to get CS4 Creative Suite installed. In fact it was I who figured out what was broken and passed along the solution to a Senior Tech rep at Adobe.
Anyway, here's what I found at the end of a very long failed installation log file:
08/24/13 01:04:30:878 | [INFO] | | UPDATER | CORE | | | | 8504 | A valid subscription license found for = Photoshop-CS6-Win-GM
08/24/13 01:04:30:885 | [INFO] | | UPDATER | CORE | | | | 8504 | CFU(Webfeed): Patch is meant only for perpetual licenses, but client doesn't have a valid perpetual license.
08/24/13 01:04:30:885 | [INFO] | | UPDATER | CORE | | | | 8504 | CheckForManualApplicableUpdates : default Locale was found to be---- = en_US
08/24/13 01:04:30:886 | [INFO] | | UPDATER | CORE | | | | 8504 | CheckForManualApplicableUpdates : The update is not applicable as per licensing checks
08/24/13 01:04:30:886 | [INFO] | | UPDATER | CORE | | | | 8504 | Returning from << UCInitialize >> call error = 36 retVal = 0
08/24/13 01:04:31:014 | [INFO] | | UPDATER | CORE | | | | 5816 | Stepped into << UCGetUserPreferences >> call
08/24/13 01:04:31:028 | [INFO] | | UPDATER | CORE | | | | 5816 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
Check out the 1st, 2nd and 4th lines. Why does the brain dead installer think my CS6 is a subscription. It was purchased as a permanent license and remained so until this CC abomination began to enforce totally wrong assumptions. I have subscribed to CC for the new features, not to cripple licenses I already paid for.
I found these contradictory lines in the middle of this file:
05/15/13 02:16:01:157 | [INFO] | | UPDATER | CORE | | | | 53920 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
05/15/13 02:16:01:157 | [INFO] | | UPDATER | CORE | | | | 53920 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
05/15/13 02:16:01:159 | [INFO] | | UPDATER | CORE | | | | 53920 | CFU(Webfeed): Query licensing type for LEID = Photoshop-CS6-Win-GM
05/15/13 02:16:02:070 | [INFO] | | UPDATER | CORE | | | | 53920 | A valid perpetual license found for = Photoshop-CS6-Win-GM
05/15/13 02:16:02:072 | [INFO] | | UPDATER | CORE | | | | 53920 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
05/15/13 02:16:02:072 | [INFO] | | UPDATER | CORE | | | | 53920 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
Could it be that my having installed CS6 to the D:\ drive is the culprit? I didn't have that option with CC
This cryptic mess seems to be the concatenation of several logs with Adobe's assorted rationales for failure to work. I wonder if anyone is left in the free support pool who understands these cryptic logs. If there's anyone does, here it is in its entirety:
12/22/12 04:54:20:610 | [INFO] | | UPDATER | CORE | | | | 4304 | >>> Adobe Updater Log Begin >>>
12/22/12 04:54:20:610 | [INFO] | | UPDATER | CORE | | | | 4304 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.27
12/22/12 04:54:20:610 | [INFO] | | UPDATER | CORE | | | | 4304 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\klo\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
12/22/12 04:54:20:611 | [INFO] | | UPDATER | CORE | | | | 4304 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
12/22/12 04:54:20:611 | [INFO] | | UPDATER | CORE | | | | 4304 | Stepped into << UCInitialize >> call
12/22/12 04:54:20:645 | [INFO] | | UPDATER | CORE | | | | 4304 | UCInitialize : AAM is launched via CCM.
12/22/12 04:54:20:645 | [INFO] | | UPDATER | CORE | | | | 4304 | Stepped into << UCSetUpdateEnginePath >> call
12/22/12 04:54:20:711 | [INFO] | | UPDATER | CORE | | | | 4304 | Returning from << UCSetUpdateEnginePath >> call error = 0 retVal = 1
12/22/12 04:54:20:722 | [INFO] | | UPDATER | CORE | | | | 4304 | Stepped into << UCSetDeploymentEnginePath >> call
12/22/12 04:54:20:743 | [INFO] | | UPDATER | CORE | | | | 4304 | Returning from << UCSetDeploymentEnginePath >> call error = 0 retVal = 1
12/22/12 04:54:20:743 | [INFO] | | UPDATER | CORE | | | | 4304 | Returning from << UCInitialize >> call error = 0 retVal = 1
12/22/12 04:54:20:743 | [INFO] | | UPDATER | CORE | | | | 4304 | Stepped into << UCGetUserPreferences >> call
12/22/12 04:54:20:748 | [INFO] | | UPDATER | CORE | | | | 4304 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
12/22/12 04:54:28:272 | [INFO] | | UPDATER | CORE | | | | 6024 | Stepped into << UCCheckForUpdates >> call
12/22/12 04:54:28:402 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Query licensing type for LEID = Illustrator-CS6-Win-GM
12/22/12 04:54:28:475 | [INFO] | | UPDATER | CORE | | | | 6024 | A valid perpetual license found for = Illustrator-CS6-Win-GM
12/22/12 04:54:28:477 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
12/22/12 04:54:28:477 | [INFO] | | UPDATER | CORE | | | | 6024 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
12/22/12 04:54:28:480 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
12/22/12 04:54:28:526 | [INFO] | | UPDATER | CORE | | | | 6024 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
12/22/12 04:54:28:528 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
12/22/12 04:54:28:528 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
12/22/12 04:54:28:574 | [INFO] | | UPDATER | CORE | | | | 6024 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
12/22/12 04:54:28:575 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
12/22/12 04:54:28:575 | [INFO] | | UPDATER | CORE | | | | 6024 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
12/22/12 04:54:28:577 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Query licensing type for LEID = Photoshop-CS6-Win-GM
12/22/12 04:54:28:628 | [INFO] | | UPDATER | CORE | | | | 6024 | A valid perpetual license found for = Photoshop-CS6-Win-GM
12/22/12 04:54:28:630 | [INFO] | | UPDATER | CORE | | | | 6024 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
12/22/12 04:54:28:630 | [INFO] | | UPDATER | CORE | | | | 6024 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
12/22/12 04:54:28:693 | [INFO] | | UPDATER | CORE | | | | 6024 | SetCFUInProgress : = 1
12/22/12 04:54:28:693 | [INFO] | | UPDATER | CORE | | | | 6024 | Returning from << UCCheckForUpdates >> call error = 0 retVal = 1
12/22/12 04:54:28:695 | [INFO] | | UPDATER | CORE | | | | 5708 | CFU(Webfeed): Downloading WebFeed
12/22/12 04:54:28:696 | [INFO] | | UPDATER | CORE | | | | 5708 | GDEDownloader:: GDEInitialize Successful
12/22/12 04:54:28:703 | [INFO] | | UPDATER | CORE | | | | 5708 | GDEDownloader:: GDEInitDownloader Successful
12/22/12 04:54:28:719 | [INFO] | | UPDATER | CORE | | | | 5708 | GDEDownloader:: GDESetThreadCount Successful
12/22/12 04:54:28:901 | [INFO] | | UPDATER | CORE | | | | 5708 | GDEDownloader:: GDEGetEtag Successful
12/22/12 04:54:28:901 | [INFO] | | UPDATER | CORE | | | | 5708 | CFU(Webfeed): Web feed hasn't changed, so no need to download.
12/22/12 04:54:28:901 | [INFO] | | UPDATER | CORE | | | | 5708 | GDEDownloader:: GDE Closed
12/22/12 04:54:28:902 | [INFO] | | UPDATER | CORE | | | | 5708 | CFU(Webfeed): Webfeed is empty
12/22/12 04:54:28:902 | [INFO] | | UPDATER | CORE | | | | 5708 | CFU(Webfeed): MRL is empty
12/22/12 04:54:29:693 | [INFO] | | UPDATER | CORE | | | | 6012 | SetCFUInProgress : = 0
12/22/12 04:54:29:693 | [INFO] | | UPDATER | CORE | | | | 6012 | SetCFUInProgress : = 0
12/22/12 04:54:29:693 | [INFO] | | UPDATER | CORE | | | | 6012 | Check for Updates was done successfully.
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | UCGetprogress : Check for updates returning state for reffId =
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | UCGetprogress : Check for updates returning state = 21
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | UCGetprogress : Check for updates returning outError = 0
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | UCGetprogress : Check for updates returning percent = 0
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | UCGetprogress : Check for updates returning unique error code string = U21M1C0
12/22/12 04:54:29:705 | [INFO] | | UPDATER | CORE | | | | 6012 | Stepped into << UCGetAvailableUpdateStatus >> call
12/22/12 04:54:29:708 | [INFO] | | UPDATER | CORE | | | | 6012 | Returning from << UCGetAvailableUpdateStatus >> call error = 0 retVal = 1
12/22/12 04:55:07:213 | [INFO] | | UPDATER | CORE | | | | 5688 | Stepped into << UCTerminate >> call.
12/22/12 04:55:07:214 | [INFO] | | UPDATER | CORE | | | | 5688 | Returning from << UCTerminate >> call with value = 1
12/22/12 04:55:07:214 | [INFO] | | UPDATER | CORE | | | | 5688 | UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
12/22/12 04:55:07:214 | [INFO] | | UPDATER | CORE | | | | 5688 | <<< Adobe Updater Log End <<<
01/16/13 21:48:24:581 | [INFO] | | UPDATER | CORE | | | | 44144 | >>> Adobe Updater Log Begin >>>
01/16/13 21:48:24:581 | [INFO] | | UPDATER | CORE | | | | 44144 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.27
01/16/13 21:48:24:581 | [INFO] | | UPDATER | CORE | | | | 44144 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\klo\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
01/16/13 21:48:24:582 | [INFO] | | UPDATER | CORE | | | | 44144 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
01/16/13 21:48:24:582 | [INFO] | | UPDATER | CORE | | | | 44144 | Stepped into << UCInitialize >> call
01/16/13 21:48:24:611 | [INFO] | | UPDATER | CORE | | | | 44144 | UCInitialize : AAM is launched via Updater.
01/16/13 21:48:24:612 | [INFO] | | UPDATER | CORE | | | | 44144 | Stepped into << UCSetUpdateEnginePath >> call
01/16/13 21:48:24:676 | [INFO] | | UPDATER | CORE | | | | 44144 | Returning from << UCSetUpdateEnginePath >> call error = 0 retVal = 1
01/16/13 21:48:24:685 | [INFO] | | UPDATER | CORE | | | | 44144 | Stepped into << UCSetDeploymentEnginePath >> call
01/16/13 21:48:24:695 | [INFO] | | UPDATER | CORE | | | | 44144 | Returning from << UCSetDeploymentEnginePath >> call error = 0 retVal = 1
01/16/13 21:48:24:695 | [INFO] | | UPDATER | CORE | | | | 44144 | Returning from << UCInitialize >> call error = 0 retVal = 1
01/16/13 21:48:24:965 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCGetUserPreferences >> call
01/16/13 21:48:24:973 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
01/16/13 21:48:24:978 | [INFO] | | UPDATER | CORE | | | | 44768 | Stepped into << UCCheckForUpdates >> call
01/16/13 21:48:25:066 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Illustrator-CS6-Win-GM
01/16/13 21:48:25:145 | [INFO] | | UPDATER | CORE | | | | 44768 | A valid perpetual license found for = Illustrator-CS6-Win-GM
01/16/13 21:48:25:164 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/16/13 21:48:25:164 | [INFO] | | UPDATER | CORE | | | | 44768 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/16/13 21:48:25:168 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
01/16/13 21:48:25:225 | [INFO] | | UPDATER | CORE | | | | 44768 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
01/16/13 21:48:25:227 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/16/13 21:48:25:227 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
01/16/13 21:48:25:281 | [INFO] | | UPDATER | CORE | | | | 44768 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
01/16/13 21:48:25:283 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/16/13 21:48:25:283 | [INFO] | | UPDATER | CORE | | | | 44768 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/16/13 21:48:25:286 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Bridge-CS6-Win-GM
01/16/13 21:48:25:320 | [INFO] | | UPDATER | CORE | | | | 44768 | No valid license found for = Bridge-CS6-Win-GM
01/16/13 21:48:25:323 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Bridge-CS6-Win-GM
01/16/13 21:48:25:358 | [INFO] | | UPDATER | CORE | | | | 44768 | No valid license found for = Bridge-CS6-Win-GM
01/16/13 21:48:25:362 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Query licensing type for LEID = Photoshop-CS6-Win-GM
01/16/13 21:48:25:425 | [INFO] | | UPDATER | CORE | | | | 44768 | A valid perpetual license found for = Photoshop-CS6-Win-GM
01/16/13 21:48:25:427 | [INFO] | | UPDATER | CORE | | | | 44768 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/16/13 21:48:25:427 | [INFO] | | UPDATER | CORE | | | | 44768 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/16/13 21:48:25:493 | [INFO] | | UPDATER | CORE | | | | 44768 | SetCFUInProgress : = 1
01/16/13 21:48:25:493 | [INFO] | | UPDATER | CORE | | | | 44768 | Returning from << UCCheckForUpdates >> call error = 0 retVal = 1
01/16/13 21:48:25:494 | [INFO] | | UPDATER | CORE | | | | 44144 | CFU(Webfeed): Downloading WebFeed
01/16/13 21:48:25:497 | [INFO] | | UPDATER | CORE | | | | 44144 | GDEDownloader:: GDEInitialize Successful
01/16/13 21:48:25:504 | [INFO] | | UPDATER | CORE | | | | 44144 | GDEDownloader:: GDEInitDownloader Successful
01/16/13 21:48:25:524 | [INFO] | | UPDATER | CORE | | | | 44144 | GDEDownloader:: GDESetThreadCount Successful
01/16/13 21:48:25:630 | [INFO] | | UPDATER | CORE | | | | 44144 | GDEDownloader:: GDEGetEtag Successful
01/16/13 21:48:25:630 | [INFO] | | UPDATER | CORE | | | | 44144 | CFU(Webfeed): Web feed hasn't changed, so no need to download.
01/16/13 21:48:25:630 | [INFO] | | UPDATER | CORE | | | | 44144 | GDEDownloader:: GDE Closed
01/16/13 21:48:25:631 | [INFO] | | UPDATER | CORE | | | | 44144 | CFU(Webfeed): Webfeed is empty
01/16/13 21:48:25:631 | [INFO] | | UPDATER | CORE | | | | 44144 | CFU(Webfeed): MRL is empty
01/16/13 21:48:25:793 | [INFO] | | UPDATER | CORE | | | | 43524 | SetCFUInProgress : = 0
01/16/13 21:48:25:793 | [INFO] | | UPDATER | CORE | | | | 43524 | SetCFUInProgress : = 0
01/16/13 21:48:25:793 | [INFO] | | UPDATER | CORE | | | | 43524 | Check for Updates was done successfully.
01/16/13 21:48:25:805 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Check for updates returning state for reffId =
01/16/13 21:48:25:806 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Check for updates returning state = 21
01/16/13 21:48:25:806 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Check for updates returning outError = 0
01/16/13 21:48:25:806 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Check for updates returning percent = 0
01/16/13 21:48:25:806 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Check for updates returning unique error code string = U21M1C0
01/16/13 21:48:26:005 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCGetUserPreferences >> call
01/16/13 21:48:26:023 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
01/16/13 21:48:26:029 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCGetInstalledChannels >> call
01/16/13 21:48:26:185 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCGetInstalledChannels >> call error = 0 retVal = 1
01/16/13 21:48:26:799 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCGetInstalledChannels >> call
01/16/13 21:48:26:842 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCGetInstalledChannels >> call error = 0 retVal = 1
01/16/13 21:48:26:855 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCGetAvailableUpdateStatus >> call
01/16/13 21:48:26:856 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCGetAvailableUpdateStatus >> call error = 0 retVal = 1
01/16/13 21:48:27:055 | [INFO] | | UPDATER | CORE | | | | 44168 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/16/13 21:48:27:055 | [INFO] | | UPDATER | CORE | | | | 44168 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/16/13 21:48:27:055 | [INFO] | | UPDATER | CORE | | | | 44168 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/16/13 21:49:00:587 | [INFO] | | UPDATER | CORE | | | | 45080 | Stepped into << UCDownloadUpdates >> call
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45080 | Stepped into << AdobeUpdaterCreateThread >> API
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45080 | Returning from << AdobeUpdaterCreateThread >> API
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45080 | StartUpdateInstallerSubsystem : LaunchUpdateInstallerAsAdmin before.
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45080 | LaunchUpdateInstallerAsAdmin: UpdateInstaller utility path is : = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA\Adobe Application Manager (Updater).exe
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallRequestHandler : Creating new IPC Object for Install control
01/16/13 21:49:00:655 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallRequestHandler : Initializing IPC channel for Install control
01/16/13 21:49:00:656 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallRequestHandler : Releasing kSyncUpdaterCoreIPCInitializationWaitKey Lock after IPC Channel.
01/16/13 21:49:00:656 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallRequestHandler : Acquiring kSyncUpdaterCoreIPCRecvPacketWaitKey Lock before re intializing IPC Channel.
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs1 is : = -mode=productupdate
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs2 is : = -appDataDir=C:\Users\klo\AppData\Local\Adobe\AAMUpdater\1.0
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs3 is : = -deploymentEnginePath=C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\DECore\Setup.exe
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | Stepped into << AdobeUpdaterCreateNewProcess >> API
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | AdobeUpdaterCreateNewProcess : About to launch executable at = C
01/16/13 21:49:00:671 | [INFO] | | UPDATER | CORE | | | | 45080 | AdobeUpdaterCreateNewProcess : Working Dir will be = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | AdobeUpdaterCreateNewProcess : Executable launch was successful.
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | Returning from << AdobeUpdaterCreateNewProcess >> API
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | LaunchUpdateInstallerAsAdmin: UpdateInstaller launch executed successfully.
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | StartUpdateInstallerSubsystem : Releasing kSyncUpdaterCoreIPCRecvPacketWaitKey Lock.
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCInitializationWaitKey Lock before intializing IPC Channel.
01/16/13 21:49:00:743 | [INFO] | | UPDATER | CORE | | | | 45080 | StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCAckPacketWaitKey Lock before re intializing IPC Channel.
01/16/13 21:49:00:787 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Ack : Received kID_Ack packet from Installer sub-system.
01/16/13 21:49:00:787 | [INFO] | | UPDATER | CORE | | | | 45084 | NotifyResultToInstallerSubSystem : Sending packet with id = 9
01/16/13 21:49:00:886 | [INFO] | | UPDATER | CORE | | | | 45080 | StartUpdateInstallerSubsystem : Received ACK from Update Installer subsystem for Initialization.
01/16/13 21:49:00:886 | [INFO] | | UPDATER | CORE | | | | 45080 | SetDownloadUpdatesInProgress : = 1
01/16/13 21:49:00:886 | [INFO] | | UPDATER | CORE | | | | 45080 | Returning from << UCDownloadUpdates >> call error = 0 retVal = 1
01/16/13 21:49:00:887 | [INFO] | | UPDATER | CORE | | | | 45124 | ThreadDownloadUpdates: Downloading installer for update refID: AdobeBridgeCS664Bit-5.0/5.0.2
01/16/13 21:49:00:887 | [INFO] | | UPDATER | CORE | | | | 45124 | getValidationType: Going for Code signing check for the downloaded installer
01/16/13 21:49:00:897 | [INFO] | | UPDATER | CORE | | | | 45124 | ThreadDownloadUpdates:: Initializing Download
01/16/13 21:49:00:898 | [INFO] | | UPDATER | CORE | | | | 45124 | GDEDownloader:: GDEInitialize Successful
01/16/13 21:49:00:903 | [INFO] | | UPDATER | CORE | | | | 45124 | GDEDownloader:: GDEInitDownloader Successful
01/16/13 21:49:01:075 | [INFO] | | UPDATER | CORE | | | | 45124 | GDEDownloader:: GDEGetFileSize Successful
01/16/13 21:49:01:075 | [INFO] | | UPDATER | CORE | | | | 45124 | ThreadDownloadUpdates:: Starting Download
01/16/13 21:49:01:197 | [INFO] | | UPDATER | CORE | | | | 45124 | GDEDownloader:: Download Successfully Started
01/16/13 21:50:37:322 | [INFO] | | UPDATER | CORE | | | | 45124 | ThreadDownloadUpdates:: Download Complete
01/16/13 21:50:37:322 | [INFO] | | UPDATER | CORE | | | | 45124 | GDEDownloader:: GDE Closed
01/16/13 21:50:37:325 | [INFO] | | UPDATER | CORE | | | | 45124 | DoValidation: Going for Code signing check for the downloaded installer
01/16/13 21:50:38:520 | [INFO] | | UPDATER | CORE | | | | 45124 | ThreadDownloadUpdates: Validation for the downloaded Installer: PASSED
01/16/13 21:50:38:747 | [INFO] | | UPDATER | CORE | | | | 43524 | SetDownloadUpdatesInProgress : = 0
01/16/13 21:50:38:747 | [INFO] | | UPDATER | CORE | | | | 43524 | SetDownloadUpdatesInProgress : = 0
01/16/13 21:50:38:747 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : (B) Download thread is completed and is closed successfully.
01/16/13 21:50:38:865 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates download returning state for reffId = AdobeBridgeCS664Bit-5.0/5.0.2
01/16/13 21:50:38:865 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates download returning state = 22
01/16/13 21:50:38:865 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates download returning outError = 0
01/16/13 21:50:38:865 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates download returning percent = 100
01/16/13 21:50:38:865 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates download returning unique error code string = U22M1D0
01/16/13 21:50:38:979 | [INFO] | | UPDATER | CORE | | | | 44168 | UCIsSelfUpdateAvailable : Function returned with value => = 0
01/16/13 21:50:38:979 | [INFO] | | UPDATER | CORE | | | | 44168 | UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
01/16/13 21:50:38:992 | [INFO] | | UPDATER | CORE | | | | 45828 | Stepped into << UCInstallUpdates >> call
01/16/13 21:50:38:993 | [INFO] | | UPDATER | CORE | | | | 45828 | UCIsSelfUpdateAvailable : Function returned with value => = 0
01/16/13 21:50:38:993 | [INFO] | | UPDATER | CORE | | | | 45828 | UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
01/16/13 21:50:38:993 | [INFO] | | UPDATER | CORE | | | | 45828 | UCInstallUpdates : (B) UCIsSelfUpdateAvailable API returned value = 0
01/16/13 21:50:38:995 | [INFO] | | UPDATER | CORE | | | | 45828 | UCIsCurrentPatchRIBSBased : inside
01/16/13 21:50:39:000 | [INFO] | | UPDATER | CORE | | | | 45828 | UCIsCurrentPatchRIBSBased : Function returned with value => = 1
01/16/13 21:50:39:000 | [INFO] | | UPDATER | CORE | | | | 45828 | UCIsSelfUpdateAvailable : IsRIBSBasedpatch => = 1
01/16/13 21:50:39:000 | [INFO] | | UPDATER | CORE | | | | 45828 | SetInstallUpdatesInProgress : = 1
01/16/13 21:50:39:000 | [INFO] | | UPDATER | CORE | | | | 45828 | SetInstallUpdatesInProgressCached : = 1
01/16/13 21:50:39:000 | [INFO] | | UPDATER | CORE | | | | 45828 | UCInstallUpdates : Sending install request to Update Installer for reffID = -reffIDs=AdobeBridgeCS664Bit-5.0/5.0.2
01/16/13 21:50:39:020 | [INFO] | | UPDATER | CORE | | | | 45828 | Returning from << UCInstallUpdates >> call error = 0 retVal = 1
01/16/13 21:50:39:782 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Progress : Received UNPACKING progress percent = = 3
01/16/13 21:50:40:491 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_SwitchPipe : UpdateRefID = AdobeBridgeCS664Bit-5.0/5.0.2|Adobe Bridge CS6 5.0.2 Update
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_SwitchPipe : Last UNPACKING percent (after switch) till any further progress = = 13
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45084 | Stepped into << AdobeUpdaterCreateThread >> API
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45084 | Returning from << AdobeUpdaterCreateThread >> API
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHandler : Creating new IPC Object for Progress for install progress
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHandler : Initializing IPC channel for install progress
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHandler : doContinue = 1
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:492 | [INFO] | | UPDATER | CORE | | | | 45860 | InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
01/16/13 21:50:40:502 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:512 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:522 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:532 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:542 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:552 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:562 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:572 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:582 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:592 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:602 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:612 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:622 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:632 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:642 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:652 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:662 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 10
01/16/13 21:50:40:672 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 8
01/16/13 21:50:40:672 | [INFO] | | UPDATER | CORE | | | | 45860 | InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 13
01/16/13 21:50:40:677 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:46:191 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:53:699 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:55:260 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:55:399 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:50:56:305 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:56:735 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:50:57:661 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:58:561 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:59:561 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:50:59:561 | [INFO] | | UPDATER | CORE | | | | 45860 | InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 96
01/16/13 21:51:00:461 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:01:461 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:02:461 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:03:462 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:04:362 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:05:362 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:06:362 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:06:801 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:51:07:801 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:51:08:801 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:51:08:801 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:51:08:801 | [INFO] | | UPDATER | CORE | | | | 45860 | InstallProgress_MessageHandler_kID_RequestRestart : Received kID_RequestRestart packet from Switched pipe with errcode . = 0
01/16/13 21:51:08:806 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:08:806 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 6
01/16/13 21:51:09:806 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHan msg was = 0
01/16/13 21:51:09:806 | [INFO] | | UPDATER | CORE | | | | 45860 | InstallProgress_MessageHandler_kID_Done : The Update installation requires system reboot and error code is = 0
01/16/13 21:51:09:869 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHandler : Terminating IPC channel for install progress
01/16/13 21:51:09:869 | [INFO] | | UPDATER | CORE | | | | 45860 | ThreadInstallProgressHandler : Releasing IPC Object for install progress
01/16/13 21:51:09:959 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Ack_Finish : Received kID_Ack_Finish packet from Installer sub-system.
01/16/13 21:51:09:959 | [INFO] | | UPDATER | CORE | | | | 45084 | NotifyResultToInstallerSubSystem : Sending packet with id = 9
01/16/13 21:51:10:314 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Done : Received packet kID_Done from Installer sub-system.
01/16/13 21:51:10:314 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Done : ThreadInstallProgressHandler thread is terminated.
01/16/13 21:51:10:314 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Done : Setting state in tracker database to success(7) = AdobeBridgeCS664Bit-5.0/5.0.2
01/16/13 21:51:10:314 | [INFO] | | UPDATER | CORE | | | | 45084 | SetInstallUpdatesInProgressCached : = 0
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | SetInstallUpdatesInProgress : = 0
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | SetInstallUpdatesInProgressCached : = 0
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning state for reffId = AdobeBridgeCS664Bit-5.0/5.0.2
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning state = 46
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning outError = 0
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning percent = 100
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning unique error code string = U46M1P0
01/16/13 21:51:10:520 | [INFO] | | UPDATER | CORE | | | | 43524 | UCGetprogress : Updates install returning Error string =
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << UCTerminate >> call.
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | EndUpdateInstallerSubsystem : Sent Packet kID_Done to Installer sub-system.
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | Entering into <<TerminateUpdaterCoreIPCAndWaitforThread>>.
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | TerminateUpdaterCoreIPCAndWaitforThread : Setting both IPC loop control variable to false.
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | TerminateUpdaterCoreIPCAndWaitforThread : Waiting for ThreadInstallRequestHandler to complete.
01/16/13 21:51:17:881 | [INFO] | | UPDATER | CORE | | | | 44168 | Stepped into << AdobeUpdaterWaitOnThread >> API
01/16/13 21:51:17:901 | [INFO] | | UPDATER | CORE | | | | 45084 | InstallRequest_MessageHandler_kID_Invalid : GOT kID_Invalid.
01/16/13 21:51:17:951 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallProgressHandler : Terminating IPC channel for Install control
01/16/13 21:51:17:951 | [INFO] | | UPDATER | CORE | | | | 45084 | ThreadInstallProgressHandler : Releasing IPC Object for Install control
01/16/13 21:51:17:951 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << AdobeUpdaterWaitOnThread >> API
01/16/13 21:51:17:951 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from <<TerminateUpdaterCoreIPCAndWaitforThread>>.
01/16/13 21:51:17:970 | [INFO] | | UPDATER | CORE | | | | 44168 | Returning from << UCTerminate >> call with value = 1
01/16/13 21:51:17:970 | [INFO] | | UPDATER | CORE | | | | 44168 | UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
01/16/13 21:51:17:970 | [INFO] | | UPDATER | CORE | | | | 44168 | <<< Adobe Updater Log End <<<
01/29/13 04:19:35:862 | [INFO] | | UPDATER | CORE | | | | 230580 | >>> Adobe Updater Log Begin >>>
01/29/13 04:19:35:862 | [INFO] | | UPDATER | CORE | | | | 230580 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.27
01/29/13 04:19:35:862 | [INFO] | | UPDATER | CORE | | | | 230580 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\klo\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
01/29/13 04:19:35:862 | [INFO] | | UPDATER | CORE | | | | 230580 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
01/29/13 04:19:35:863 | [INFO] | | UPDATER | CORE | | | | 230580 | Stepped into << UCInitialize >> call
01/29/13 04:19:35:867 | [INFO] | | UPDATER | CORE | | | | 230580 | UCInitialize : AAM is launched via Updater.
01/29/13 04:19:35:868 | [INFO] | | UPDATER | CORE | | | | 230580 | Stepped into << UCSetUpdateEnginePath >> call
01/29/13 04:19:35:902 | [INFO] | | UPDATER | CORE | | | | 230580 | Returning from << UCSetUpdateEnginePath >> call error = 0 retVal = 1
01/29/13 04:19:35:904 | [INFO] | | UPDATER | CORE | | | | 230580 | Stepped into << UCSetDeploymentEnginePath >> call
01/29/13 04:19:35:910 | [INFO] | | UPDATER | CORE | | | | 230580 | Returning from << UCSetDeploymentEnginePath >> call error = 0 retVal = 1
01/29/13 04:19:35:910 | [INFO] | | UPDATER | CORE | | | | 230580 | Returning from << UCInitialize >> call error = 0 retVal = 1
01/29/13 04:19:36:290 | [INFO] | | UPDATER | CORE | | | | 231268 | Stepped into << UCGetUserPreferences >> call
01/29/13 04:19:36:298 | [INFO] | | UPDATER | CORE | | | | 231268 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
01/29/13 04:19:36:304 | [INFO] | | UPDATER | CORE | | | | 229944 | Stepped into << UCCheckForUpdates >> call
01/29/13 04:19:36:368 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Query licensing type for LEID = Illustrator-CS6-Win-GM
01/29/13 04:19:36:439 | [INFO] | | UPDATER | CORE | | | | 229944 | A valid perpetual license found for = Illustrator-CS6-Win-GM
01/29/13 04:19:36:441 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/29/13 04:19:36:441 | [INFO] | | UPDATER | CORE | | | | 229944 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/29/13 04:19:36:444 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
01/29/13 04:19:36:503 | [INFO] | | UPDATER | CORE | | | | 229944 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
01/29/13 04:19:36:505 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/29/13 04:19:36:506 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Query licensing type for LEID = Dreamweaver-CS6-Win-GM
01/29/13 04:19:36:562 | [INFO] | | UPDATER | CORE | | | | 229944 | A valid perpetual license found for = Dreamweaver-CS6-Win-GM
01/29/13 04:19:36:564 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/29/13 04:19:36:565 | [INFO] | | UPDATER | CORE | | | | 229944 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/29/13 04:19:36:566 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Query licensing type for LEID = Bridge-CS6-Win-GM
01/29/13 04:19:36:600 | [INFO] | | UPDATER | CORE | | | | 229944 | No valid license found for = Bridge-CS6-Win-GM
01/29/13 04:19:36:603 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Query licensing type for LEID = Photoshop-CS6-Win-GM
01/29/13 04:19:36:676 | [INFO] | | UPDATER | CORE | | | | 229944 | A valid perpetual license found for = Photoshop-CS6-Win-GM
01/29/13 04:19:36:678 | [INFO] | | UPDATER | CORE | | | | 229944 | CFU(Webfeed): Patch is meant only for subscription licenses, but client doesn't have a valid subscription license.
01/29/13 04:19:36:678 | [INFO] | | UPDATER | CORE | | | | 229944 | Going in waiting state as following Recommendation is no more valid for this update(license mismatch)
01/29/13 04:19:36:730 | [INFO] | | UPDATER | CORE | | | | 229944 | SetCFUInProgress : = 1
01/29/13 04:19:36:730 | [INFO] | | UPDATER | CORE | | | | 229944 | Returning from << UCCheckForUpdates >> call error = 0 retVal = 1
01/29/13 04:19:36:732 | [INFO] | | UPDATER | CORE | | | | 230584 | CFU(Webfeed): Downloading WebFeed
01/29/13 04:19:36:762 | [INFO] | | UPDATER | CORE | | | | 230584 | GDEDownloader:: GDEInitialize Successful
01/29/13 04:19:36:769 | [INFO] | | UPDATER | CORE | | | | 230584 | GDEDownloader:: GDEInitDownloader Successful
01/29/13 04:19:36:786 | [INFO] | | UPDATER | CORE | | | | 230584 | GDEDownloader:: GDESetThreadCount Successful
01/29/13 04:19:36:879 | [INFO] | | UPDATER | CORE | | | | 230584 | GDEDownloader:: GDEGetEtag Successful
01/29/13 04:19:36:879 | [INFO] | | UPDATER | CORE | | | | 230584 | CFU(Webfeed): Web feed hasn't changed, so no need to download.
01/29/13 04:19:36:879 | [INFO] | | UPDATER | CORE | | | | 230584 | GDEDownloader:: GDE Closed
01/29/13 04:19:36:880 | [INFO] | | UPDATER | CORE | | | | 230584 | CFU(Webfeed): Webfeed is empty
01/29/13 04:19:36:880 | [INFO] | | UPDATER | CORE | | | | 230584 | CFU(Webfeed): MRL is empty
01/29/13 04:19:37:031 | [INFO] | | UPDATER | CORE | | | | 230672 | SetCFUInProgress : = 0
01/29/13 04:19:37:031 | [INFO] | | UPDATER | CORE | | | | 230672 | SetCFUInProgress : = 0
01/29/13 04:19:37:031 | [INFO] | | UPDATER | CORE | | | | 230672 | Check for Updates was done successfully.
01/29/13 04:19:37:036 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Check for updates returning state for reffId =
01/29/13 04:19:37:037 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Check for updates returning state = 21
01/29/13 04:19:37:037 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Check for updates returning outError = 0
01/29/13 04:19:37:037 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Check for updates returning percent = 0
01/29/13 04:19:37:037 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Check for updates returning unique error code string = U21M1C0
01/29/13 04:19:37:327 | [INFO] | | UPDATER | CORE | | | | 231268 | Stepped into << UCGetUserPreferences >> call
01/29/13 04:19:37:335 | [INFO] | | UPDATER | CORE | | | | 231268 | Returning from << UCGetUserPreferences >> call error = 0 retVal = 1
01/29/13 04:19:37:338 | [INFO] | | UPDATER | CORE | | | | 231268 | Stepped into << UCGetInstalledChannels >> call
01/29/13 04:19:37:384 | [INFO] | | UPDATER | CORE | | | | 231268 | Returning from << UCGetInstalledChannels >> call error = 0 retVal = 1
01/29/13 04:19:37:998 | [INFO] | | UPDATER | CORE | | | | 231268 | Stepped into << UCGetInstalledChannels >> call
01/29/13 04:19:38:044 | [INFO] | | UPDATER | CORE | | | | 231268 | Returning from << UCGetInstalledChannels >> call error = 0 retVal = 1
01/29/13 04:19:38:056 | [INFO] | | UPDATER | CORE | | | | 231268 | Stepped into << UCGetAvailableUpdateStatus >> call
01/29/13 04:19:38:058 | [INFO] | | UPDATER | CORE | | | | 231268 | Returning from << UCGetAvailableUpdateStatus >> call error = 0 retVal = 1
01/29/13 04:19:38:247 | [INFO] | | UPDATER | CORE | | | | 231268 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/29/13 04:19:38:247 | [INFO] | | UPDATER | CORE | | | | 231268 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/29/13 04:19:38:248 | [INFO] | | UPDATER | CORE | | | | 231268 | SetViewedUpdate: The update is waiting for a product event! Not set to viewed.
01/29/13 04:19:44:286 | [INFO] | | UPDATER | CORE | | | | 230960 | Stepped into << UCDownloadUpdates >> call
01/29/13 04:19:44:331 | [INFO] | | UPDATER | CORE | | | | 230960 | Stepped into << AdobeUpdaterCreateThread >> API
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230960 | Returning from << AdobeUpdaterCreateThread >> API
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230960 | StartUpdateInstallerSubsystem : LaunchUpdateInstallerAsAdmin before.
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230960 | LaunchUpdateInstallerAsAdmin: UpdateInstaller utility path is : = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA\Adobe Application Manager (Updater).exe
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230932 | ThreadInstallRequestHandler : Creating new IPC Object for Install control
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230932 | ThreadInstallRequestHandler : Initializing IPC channel for Install control
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230932 | ThreadInstallRequestHandler : Releasing kSyncUpdaterCoreIPCInitializationWaitKey Lock after IPC Channel.
01/29/13 04:19:44:332 | [INFO] | | UPDATER | CORE | | | | 230932 | ThreadInstallRequestHandler : Acquiring kSyncUpdaterCoreIPCRecvPacketWaitKey Lock before re intializing IPC Channel.
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs1 is : = -mode=productupdate
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs2 is : = -appDataDir=C:\Users\klo\AppData\Local\Adobe\AAMUpdater\1.0
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | LaunchUpdateInstallerAsAdmin: sCmdLineArgs3 is : = -deploymentEnginePath=C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\DECore\Setup.exe
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | Stepped into << AdobeUpdaterCreateNewProcess >> API
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | AdobeUpdaterCreateNewProcess : About to launch executable at = C
01/29/13 04:19:44:347 | [INFO] | | UPDATER | CORE | | | | 230960 | AdobeUpdaterCreateNewProcess : Working Dir will be = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | AdobeUpdaterCreateNewProcess : Executable launch was successful.
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | Returning from << AdobeUpdaterCreateNewProcess >> API
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | LaunchUpdateInstallerAsAdmin: UpdateInstaller launch executed successfully.
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | StartUpdateInstallerSubsystem : Releasing kSyncUpdaterCoreIPCRecvPacketWaitKey Lock.
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCInitializationWaitKey Lock before intializing IPC Channel.
01/29/13 04:19:44:381 | [INFO] | | UPDATER | CORE | | | | 230960 | StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCAckPacketWaitKey Lock before re intializing IPC Channel.
01/29/13 04:19:44:418 | [INFO] | | UPDATER | CORE | | | | 230932 | InstallRequest_MessageHandler_kID_Ack : Received kID_Ack packet from Installer sub-system.
01/29/13 04:19:44:418 | [INFO] | | UPDATER | CORE | | | | 230932 | NotifyResultToInstallerSubSystem : Sending packet with id = 9
01/29/13 04:19:44:518 | [INFO] | | UPDATER | CORE | | | | 230960 | StartUpdateInstallerSubsystem : Received ACK from Update Installer subsystem for Initialization.
01/29/13 04:19:44:518 | [INFO] | | UPDATER | CORE | | | | 230960 | SetDownloadUpdatesInProgress : = 1
01/29/13 04:19:44:518 | [INFO] | | UPDATER | CORE | | | | 230960 | Returning from << UCDownloadUpdates >> call error = 0 retVal = 1
01/29/13 04:19:44:525 | [INFO] | | UPDATER | CORE | | | | 230752 | ThreadDownloadUpdates: Downloading installer for update refID: AdobeBridgeCS6-5.0/5.0.2
01/29/13 04:19:44:526 | [INFO] | | UPDATER | CORE | | | | 230752 | getValidationType: Going for Code signing check for the downloaded installer
01/29/13 04:19:44:546 | [INFO] | | UPDATER | CORE | | | | 230752 | ThreadDownloadUpdates:: Initializing Download
01/29/13 04:19:44:548 | [INFO] | | UPDATER | CORE | | | | 230752 | GDEDownloader:: GDEInitialize Successful
01/29/13 04:19:44:562 | [INFO] | | UPDATER | CORE | | | | 230752 | GDEDownloader:: GDEInitDownloader Successful
01/29/13 04:19:44:651 | [INFO] | | UPDATER | CORE | | | | 230752 | GDEDownloader:: GDEGetFileSize Successful
01/29/13 04:19:44:651 | [INFO] | | UPDATER | CORE | | | | 230752 | ThreadDownloadUpdates:: Starting Download
01/29/13 04:19:44:773 | [INFO] | | UPDATER | CORE | | | | 230752 | GDEDownloader:: Download Successfully Started
01/29/13 04:21:00:582 | [INFO] | | UPDATER | CORE | | | | 230752 | ThreadDownloadUpdates:: Download Complete
01/29/13 04:21:00:582 | [INFO] | | UPDATER | CORE | | | | 230752 | GDEDownloader:: GDE Closed
01/29/13 04:21:00:585 | [INFO] | | UPDATER | CORE | | | | 230752 | DoValidation: Going for Code signing check for the downloaded installer
01/29/13 04:21:01:474 | [INFO] | | UPDATER | CORE | | | | 230752 | ThreadDownloadUpdates: Validation for the downloaded Installer: PASSED
01/29/13 04:21:01:689 | [INFO] | | UPDATER | CORE | | | | 230672 | SetDownloadUpdatesInProgress : = 0
01/29/13 04:21:01:689 | [INFO] | | UPDATER | CORE | | | | 230672 | SetDownloadUpdatesInProgress : = 0
01/29/13 04:21:01:689 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : (B) Download thread is completed and is closed successfully.
01/29/13 04:21:01:806 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Updates download returning state for reffId = AdobeBridgeCS6-5.0/5.0.2
01/29/13 04:21:01:806 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Updates download returning state = 22
01/29/13 04:21:01:806 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Updates download returning outError = 0
01/29/13 04:21:01:806 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Updates download returning percent = 100
01/29/13 04:21:01:806 | [INFO] | | UPDATER | CORE | | | | 230672 | UCGetprogress : Updates download returning unique error code string = U22M1D0
01/29/13 04:21:01:847 | [INFO] | | UPDATER | CORE | | | | 231268 | UCIsSelfUpdateAvailable : Function returned with value => = 0
01/29/13 04:21:01:847 | [INFO] | | UPDATER | CORE | | | | 231268 | UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
01/29/13 04:21:01:860 | [INFO] | | UPDATER | CORE | | | | 230788 | Stepped into << UCInstallUpdates >> call
01/29/13 04:21:01:861 | [INFO] | | UPDATER | CORE | | | | 230788 | UCIsSelfUpdateAvailable : Function returned with value => = 0
01/29/13 04:21:01:861 | [INFO] | | UPDATER | CORE | | | | 230788 | UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
01/29/13 04:21:01:861 | [INFO] | | UPDATER | CORE | | | | 230788 | UCInstallUpdates : (B) UCIsSelfUpdateAvailable API returned value = 0
01/29/13 04:21:01:863 | [INFO] | | UPDATER | CORE | | | | 230788 | UCIsCurrentPatchRIBSBased : inside
01/29/13 04:21:01:867 | [INFO] | | UPDATER | CORE | | | | 230788 | UCIsCurrentPatchRIBSBased : Function returned with value => = 1
01/29/13 04:21:01:867 | [INFO] | | UPDATER | CORE | | | | 230788 | UCIsSelfUpdateAvailable : IsRIBSBasedpatch => = 1
01/29/13 04:21:01:867 | [INFO] | | UPDATER | CORE | | | | 230788 | SetInstallUpdatesInProgress : = 1
01/29/13 04:21:01:867 | [INFO] | | UPDATER | CORE | | | | 230788 | SetInstallUpdatesInProgressCached : = 1
01/29/13 04:21:01:867 | [INFO] | | UPDATER | CORE | | | | 230788 | UCInstallUpdates : Sending install request to Update Installer for reffID = -reffIDs=AdobeBridgeCS6-5.0/5.0.2
01/29/13 04:21:01:888 | [INFO] | | UPDATER | CORE | | | | 230788 | Returning from << UCInstallUpdates >> call error = 0 retVal = 1
01/29/13 04:21:02:454 | [INFO] | | UPDATER | CORE | | | | 230932 | InstallRequest_MessageHandler_kID_Progress : Received UNPACKING progress percent = = 3
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230932 | InstallRequest_MessageHandler_kID_SwitchPipe : UpdateRefID = AdobeBridgeCS6-5.0/5.0.2|Adobe Bridge CS6 5.0.2 Update
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230932 | InstallRequest_MessageHandler_kID_SwitchPipe : Last UNPACKING percent (after switch) till any further progress = = 13
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230932 | Stepped into << AdobeUpdaterCreateThread >> API
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230932 | Returning from << AdobeUpdaterCreateThread >> API
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHandler : Creating new IPC Object for Progress for install progress
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHandler : Initializing IPC channel for install progress
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHandler : doContinue = 1
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:02:994 | [INFO] | | UPDATER | CORE | | | | 230804 | InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
01/29/13 04:21:03:004 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:014 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:024 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:034 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:044 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:054 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:064 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:074 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:084 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:094 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:104 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:114 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:124 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 10
01/29/13 04:21:03:134 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 8
01/29/13 04:21:03:134 | [INFO] | | UPDATER | CORE | | | | 230804 | InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 13
01/29/13 04:21:03:136 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:08:662 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:15:190 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:21:255 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:21:397 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:22:303 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:22:531 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:23:454 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:24:355 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:25:355 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:25:355 | [INFO] | | UPDATER | CORE | | | | 230804 | InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 97
01/29/13 04:21:26:355 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:27:355 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:28:255 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:29:175 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 6
01/29/13 04:21:29:182 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:30:182 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:31:182 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:31:182 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallProgressHan msg was = 0
01/29/13 04:21:31:182 | [INFO] | | UPDATER | CORE | | | | 230804 | InstallProgress_MessageHandler_kID_RequestRestart : Received kID_RequestRestart packet from Switched pipe with errcode . = 0
01/29/13 04:21:31:192 | [INFO] | | UPDATER | CORE | | | | 230804 | ThreadInstallhello there. You have probably already fixed whatever it was that was interfering, and I admit I didn't read all of the info that followed your post, but I have run into a few files that seem to be suspicious that could be part of the problem. I was getting all sorts of weird issues from my new cloud subscriptions, and I eventually began to wonder if I had been infected with some sort of malware or virus. I still don't know, but I came across a weird file path that contained MANY strange files. One of them was Adobe Application Manager (Updater).exe, and I THINK, I am not sure, that this could be a file that is causing problems (as well as some of the other within that path address. On my computer it is:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\ (for the file mentioned above it is C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA. I have this program that I use called PEStudio that allows me to view the contents of executables without actually running or opening them. I have found this to be a very useful, and free, tool for researching malicious files. When I opened the file I mentioned, there was a treasure trove of suspicious "strings" as well as others. It actually identifies some of the strings as "blacklisted" so that you can view those strings first. It also runs blacklists on other parts of the files so it has proved to be very useful (even if you aren't a techie per se).
Anyway, I hope this helps if you are still having trouble. -
Dell XPS Laptop Touch Screen Inputs Interpreted as Panning Photoshop CS6
I have been working with Adobe Illustrator for a little while now and decided that I would like to try Photoshop for digital art. I downloaded the 30 day trial version of Adobe Illustrator CS 6 about three days ago and noticed immediately that touching my laptop’s touch screen will only allow me to pan using the Hand Tool in Photoshop. I have never had this problem in Adobe Illustrator, as using the touch screen acts just as if I were clicking the left mouse button and dragging the cursor around the screen. I have a Dell XPS 15 - L502X laptop with an integrated touch screen (the entire 15” screen is Multi-touch sensitive). It is running N-Trig DuoSense Digitizer with the latest drivers. Is there some simple setting change that can be done within Photoshop CS6 to make it recognize a touch screen input as a normal left click and thus allow me to draw on it using the pen, pencil, or paintbrush tool? I find it quite odd that I have no problems with this in Illustrator CS6. Could it be that this tablet-like touch screen input is restricted on the trial version? I am interested in buying Photoshop so I can use it whenever I’d like for longer than the 30 day trial allows, but I certainly don’t want to buy it if I cannot use my stylus on the touch screen to draw. Any help is much appreciated!
Here is a link to a youtube video that I put up showing the problem. The first program shown in the video is Adobe Illustrator CS6 using the Paintbrush tool. The second program shown is Adobe Photosop CS6 using the pencil tool. I draw the line in Ps using the mouse pad and then attempt to draw (still using the pencil tool) on the touch screen yielding only scrolling with the hand tool. http://www.youtube.com/watch?v=Zd1NOBway4o
Uhhh yah. Here's my system specs copy pasted right from PhotoShop.
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 8086 MB
Free memory: 4677 MB
Memory available to Photoshop: 7156 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 540M/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 2
Video Card: Intel(R) HD Graphics Family
OpenCL Unavailable
Driver Version: 8.15.10.2455
Driver Date: 20110719000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics Family
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: NVIDIA GeForce GT 540M
OpenCL Unavailable
Driver Version: 8.17.12.8577
Driver Date: 20111103000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode:
Video Card Caption: NVIDIA GeForce GT 540M
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Ryan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 911.9G, 762.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEI have this exact same problem, though I have a touchscreen monitor for my PC rather than a laptop. This is a bit awkward, but until I find a real solution, this works just fine: when you want to use the touch screen for CS6, hold down the mouse button. You may have to use the mouse to tap the tools you want, but at least there's a temporary solution.
Maybe you are looking for
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not really a problem but more a puzzle. Why, when on our I am looking up the weather on http://news.bbc.co.uk/weather/forecast in my partition am I not able to access the 5 day forecast, whereas my partner in her partition using exactly the same addr
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Hi everybody, I read a bit through this forum for a few hours, because I WANTED to purchase a X-Fi. A friend of mine told me to look at the forums because he saw there were problems with it when scanning the forums before he bought his Audigy 4. I re
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on my itunes all of a sudden on the left side under 'shared' it says 'abdulmalek fahad' and it has an eject button but when i press it nothing happens. who is this abdulmalek fahad and how do i get rid of this from my itunes
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I have deinstalled the em but windows registry still have oracle entry. Can someone direct me on this how to properly deinstall the entire em from windows.?
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Mac pro seems to be running slow
i have a realively new mac pr0 2012 should i hear the mac pro grinding away when all apps are closed and backup not running? it seems like it is always working. are there any apps out there that free up old files/programs or somthing equivalnet to th