Photoshop CS6 /automatic update/stopped working

After automatic update from adobe I believe this was the first one for Photoshop.... my Photoshop stopped working I can't download any work, and when I opened Photoshop it said that there are some things not available now.... which I can't remember what... but this happened right after the update from adobe (thanks for that kind of updates - I can do it without) what do I do now .. geniuses? I paid only 3k for this and now i can't use it? Because you decided to updatd?
Please Advice? I don't need updates from you if after an update I can't use my needed program! I have a job to do you know.

Sylviab do you receive any specific error messages? Also which operating system are you using? To avoid duplication what have you tried so far to resolve your current difficulties?

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Photoshop CS6 64bit has stopped working

Details as follows:
Event Viewer:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000003cb98
Faulting process id: 0x19ec
Faulting application start time: 0x01ce4d4dc079aa6d
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: fe64122d-b940-11e2-b5ef-c86000c5d65e
Windows 7, 32GB, 64bit system
I have already tried:
Reseting PS preferences, reinstalling PS, updating all my drivers, renaming the plugin folder temporarily.
Some other people with the same problems:
http://forums.adobe.com/message/3165008
http://forums.adobe.com/message/4561493
http://feedback.photoshop.com/photoshop_family/topics/photoshop_cs6_64 _crashes_while_loading_ntdll_dll_error
http://www.errordetails.com/575/ntdll-dll-error-when-opening-a-file-in -photoshop
The weird thing is the other 64 bit Adobe stuff works fine, hopefully Adobe can fix whatever cause it
Please help, thanks

keyjonathan wrote:
…Faulting application name: Photoshop.exe, version: 13.0.0.0…
You haven't applied any of the Photoshop updates. No one should be running that old, obsolete buggy version of Photoshop.
keyjonathan wrote:
…Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
I'm merely pointing this out so that those more conversant with Windows (one of which I am definitely not) can explain how that faulting module path can lead to the SYSTEM32 directory when the 64-bit Ps binary is running. Being a Mac user myself, I have no insight into this, a similar occurrence of which I pointed out in another recent thread with the same flag without being able to explain it.
Message was edited by: station_two

Photoshop cs6 beta trial stopped working.

Hey guys,
Photoshop CS6 Trial stopped working for some reason. I didn't change anything on my computer (like the time as posted in other posts) or anything else. It just stopped working out of no where. It was working fine yesterday morning, and by yesterday afternoon it stopped letting me get in. The "Continue Trial" button just is not selectable anymore... When I installed it originally, I did sign in with my ID also, so I don't know what the issue is. Any suggestions?
Here's a screensho (click for larger view)t:

Thanks a lot for sharing the log files. We looked at the log file and determined that the Trial is expiry for Photoshop CS6 on the users machine and so Photoshop CS6 stops working. Correspondingly the "Continue Trial" button on Adobe Application manager (AAM) becomes disabled.
Below are more detailed response for different users:
User camcheline:
It seems from the log file that the Photoshop CS6 Trial license has been expired as on date 2012-04-18. This could be because of any prior Photoshop CS6 pre-release build installed and its Trial been consumed. Further user tried to wound back his system clock to some past time which is 2012-01-02. User later corrected the system clock to 2012-04-18 and tried again but this could not helped as Trial was actually expired. This gets confirmed from the following log statements-
2012-04-18 10:35:56 [15749] SLCoreService: Query license: type = 1, duration = 60 days, remaining = expired.
2012-01-02 10:34:22 [15739] SLCoreService: Query license: type = 1, duration = 60 day, remaining = expired (clock is wound back).
2012-04-18 10:35:56 [15749] SLCoreService: Query license: type = 1, duration = 60 days, remaining = expired.
Note: Trial license of Photoshop CS6 pre-release build and Public Beta build shares the same Trial license (with little variation).
Once the Trail has expired there is no way to get it back. User can enter Serial Number and start using Photoshop CS6 again.
User Jason.slack15:
Photoshop CS6 Trial license has started on date 2012-01-10 and expired on date 2012-04-09 which is fine and expected. This is confirmed from the following log statements-
2012-01-10 11:44:00 [3292] SLCoreService: Query license: type = 1, duration = 90 days, remaining = 90 day(s) 0 seconds.
2012-04-09 14:09:43 [3360] SLCoreService: Query license: type = 1, duration = 90 days, remaining = expired.
Once the Trail has expired there is no way to get it back. User can enter Serial Number and start using Photoshop CS6 again.
Thanks and happy to help,
Ravi Agrawal

Automatic updates stop working after release version 16.0

I have VM on Microsoft Hyper-V server for testing automatic updates for our organization. Firefox 14.0.1 is installed on this machine. While 15.0.1 was the current version, updates worked fine. Since 16.0 is available its stop working. There are log file from error console here:
AUS:SVC Checker:getUpdateURL - update URL: https://aus3.mozilla.org/update/3/Firefox/14.0.1/20120713134347/WINNT_x86-msvc/en-US/release/Windows_NT%206.1.1.0%20(x86)/default/default/update.xml
AUS:SVC Checker:checkForUpdates - sending request to: https://aus3.mozilla.org/update/3/Firefox/14.0.1/20120713134347/WINNT_x86-msvc/en-US/release/Windows_NT%206.1.1.0%20(x86)/default/default/update.xml
UTM:SVC TimerManager:notify - notified @mozilla.org/updates/update-service;1
AUS:SVC Checker:onProgress - 42/42
AUS:SVC Checker:onLoad - request completed downloading document
AUS:SVC Checker:onLoad - number of updates available: 0
When I try to update manually via Help--> Updates, all working fine
Why Firefox cannot update to newest version 16.0 ?
Why it not able to update to 15.0. 1, if 16.0 not available for any reason ?
I would like accent, that I am not interested in any manual solutions, like download and install latest version, update manually e.t.c.
I am going for create fully automatic update schema for our organization.

Hi vjaunzei
see : https://support.mozilla.org/en-US/questions/939116
thank you

Photoshop CS6-Liquify tool stopped working.

The liquify filter suddenly stopped working normally. The interface is totally different and allows me only to move the item around, not "liquify" as usual. HELP! I use this filter extensively!

virginiaa30553577 wrote:
Someone from "Adobe Forums" has promised to contact me via phone and FaceTime this afternoon.
Be careful - that may be one of the fraudulent support scams that Adobe was warning about in the Announcement on the main page.
ANNOUNCEMENT:URGENT NOTIFICATION: Beware of fraudulent support request
by Pete.Green (March 11, 2015)
We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information. All Adobe employees are required to have an orange ‘STAFF’ badge next to their user profile which can be seen if you mouse-over their profile picture.

Automatic updates stopped worked

Here is the automatic update error message:
"Unable to get the update catalog. Unable to contact the
Macromedia server."
Are there even any updates to retrieve?

I doubt there will be any new updates.
You can get the issued ones here.
http://www.adobe.com/support/robohelp/downloads.html

Adobe Application Manager and Photoshop Elements 11 Update stopped working

and then I tried to find a adobe application manager om Adobes download site, but I got Creative Cloud. And I can't see, what I can use this for, as I have purchased a DVD with Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
Anybody knows how to get the Adobe Application Manager alone?
I use my products on a win 8 computer
sincerely
Allan

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

My Photoshop CC and also my CS6 has suddenly stopped working. I'm using Windows 7 - 64 bit.

My Photoshop CC and also my CS6 has suddenly stopped working. I'm using Windows 7 - 64 bit. I need help, does anyone know what to do?

We can't know. You have not told us what exactly the problem is. If there are any warnings, you need to provide them along with other info like the crash logs. If not you have to explain the situation in more detail. Just saying that it doesn't work anymore is not particularly useful.
Mylenium

Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Adobe Photoshop CC 2014 has stopped working

When ever I launch Photoshop CC 2014 I get the message Adobe Photoshop CC 2014 has stopped working and then the program closes. I happens about 5 seconds after I open the program. I just downloaded yesterday and have not been able to use it at all. Any Ideas?
Windows computer - all other Adobe CC products are working fine

I'm having exactly the same issue. I have no idea how to check out the video card. I'm an artist and incredibly technically handicapped. This is happening on my Brand New Cintiq Companion with windows 8.1. Cant think anything could be out of date already? If someone could post a step by step process to resolving the issue for someone like myself who doesn't know where to start that would be greatly appreciated. I have read the whole thread but still feel nervous to proceed with any rearranging.
"Adobe support indicated that igdfcl64.dll from my Intel's graphics card was causing the issue. After updating the card and nothing changed I did some more research. Searched info about the driver and found out it needed to be copied to windows\sysWOW64 folder. "
I'd like to follow the above advice but if possible some more info would be appreciated.

Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date

I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8f

Chris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select?

Can't use the keyboard shortcuts in Photoshop CS6 when updating Mavericks

Can't use the keyboard shortcuts in Photoshop CS6 when updating Mavericks

Thanks everyone. What worked for me was a version of the suggestions above. I had the problem with the ≠ character appearing in all my Photoshop CS6 keyboard shortcuts and rendering them largely unusable. However, I don't have any other keyboards besides US English enabled on my Mac. I do have Spell Catcher installed, which works through the keyboard input method. So, I switched from Spell Catcher back to English (with the US flag), launched Photoshop and presto, my keyboard shortcuts were restored, absent that obnoxious ≠ symbol. Once in Photoshop, if I reselect Spell Catcher, the ≠ symbol returns so I have to run Photoshop without the help of Spell Catcher - or forego the use of keyboard shortcuts while it's on. Since the developer of Spell Catcher passed away last year there will be no more updates to the otherwise very useful utility. Apparently this keyboard shortcut problem in the various guises reported here is linked to some element of the OS X input method in Mavericks, as Photoshop seems to manifest the issue in relation to one specific input source or another. This is the first application in my experience to have a problem with Spell Catcher in OS X 10.9. So I will continue to use it, except in Photoshop. Spell Catcher was never updated for Mountain Lion or Mavericks so people like me will have to use it "at our own risk" as the saying goes. Be that as it may, it does appear to be a bug in Photoshop that's at the root of this matter as different people have somewhat different problems with the OS X input method - not that I expect either Adobe or Apple to do anything about it.

Photoshop cs6 extended Installation stops at 45% continuously

As it says...
Photoshop cs6 extended Installation stops at 45% continuously.
I have previuosly downloaded and started a trail some days ago...then uninstalled it...now wanting to reinstall it...doesn't work. Stops at 45% and the computer start laging
Anyone knows how to help?

Please run the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation log.

About Photoshop CS6 Extend update.

I used Photoshop CS6 Extend for a while. I did update mamy times and it always shown
Extension Manager 6.0.5 Update
Installation failed. Error Code: U44M1P7
I need help and don't know what did I done wrong.
Thank you.
Ukrit Oonhateparuk

Thank you so much Mylenium's I'll trying to do it agains.
Best regards.
Ukrit Oonhateparuk
ส่งจาก iPad ของฉัน
ณ 18 พ.ค. 2013 เวลา 23:42 Mylenium <[email protected]> เขียน:
Re: About Photoshop CS6 Extend update.
created by Mylenium in Photoshop for Beginners - View the full discussion
You have done nothing wrong, the update process is simply pretty unreliable. You should run the Creative Suite Cleaner Tool and try again. Also try to download the update manually from the Download section here on the site.
Mylenium
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Photoshop CS6 /automatic update/stopped working

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