Photoshop CS6 beta hangs my macbook pro during install

It always starts the install but hangs at about 40 to 50% into the install. The whole macbook pro freezes including force quit and a hard boot is necessary. Any ideas as to how to resolve this issue

Try the following in order:
1.) Unmount all the other DMGs (if any) and then try with only Adobe PS CS6 DMG mounted.
2.) Reboot the system and then try.
3.) Copy the PS CS6 installer files to a folder on desktop from DMG and then try to launch the installer from the locally copied installer.
Let us know if any of these works.

Similar Messages

Transfering photoshop cs6 to a new macbook pro

My MacBook Pro died and I purchased a newer one. I had my old hard drive put into a case as an external drive. I downloaded the old drive onto my new Mac. So now when I start up my computer, I have to sign on to either my new drive or the old one. I signed onto the old one and tried to open the Photoshop CS6, I was asked to sign into my account and supply the serial numbers. I was able to sign in, but whenever I tried to enter the serial number, I could not enter the number. I would punch the keys to enter it and the cursor would just sit there and blink at me without accepting the information. Any idea of why? By the way, this is an educational version, which is non-transferrable to another person, but I didn't see anything that excludes moving the program to a new computer. Help!

Do all of this under an Administrator Account.
If you can uninstall do that. Checkmark "Remove Preferences. Verify and Repair Permissions on your main drive with disc utility.
I would suggest CS Cleaner to remove any traces Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
If you have your original discs, that should work. Discs do tend to get scratches and smudges, so if you are experiencing difficulties, the downloadable installer would be your Plan B.
Gene

Photoshop CS6 performance on new Macbook Pro Retina Late 2013

Hi guys,
Just bought the new 13" Macbook Pro Retina Late 2013 with 8GB RAM and 256SSD.
Installed CS6 with all patches and retina update but performance is appaling. Im editing a Nikon D800 file which I know is heavy, but when zoomed in at 100% and using the healing brush it is unusable. There is so much lag on the brush it takes a second after i lift my pen for the stroke to be finishes.
Happening in Scaled & Best for Retina screen modes.
My 2005 Core 2 Duo laptop with 4GB of ram and windows 7 did this without hiccups, so I cant believe this brand new laptop cant do it.
Any ideas? Its really unusable now.
Cheers

Here is the email I got from Wacom.
This is the person that contacted me after I sent them an email
Dick,
If you downloaded and installed the latest Mac OS X driver, it will not work with your Intuos2 tablet. If you OS X is 10.6+, here are driver directions to follow for a clean install and a link to the last driver:
Open your Applications folder and locate any Tablet or Wacom Tablet folders you have
Use the Utility in each of these folders and click ‘Remove’ under ‘Tablet Software’
Once the software is removed, restart the computer
After restarting, download and install the latest 6.20 driver from:http://cdn.wacom.com/U/drivers/mac/pro/WacomTablet_6.2.0w4.dmg
As always, make sure your tablet is connected directly to your computer.
Avoid using USB hubs, keyboard/monitor ports, or docking stations with the tablets, as they can cause inconsistent behavior.
Linda Evenson
From:
Sent: Monday, December 02, 2013 6:22 PM
To: Support Group Email
Subject: Support Email - Installation
<Email Edited by Host>

I need to switch my photoshop cs6 to my new Macbook Pro. Is this a complicated task?

Just bought a new Mac and need to switch from pc to Mac

http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

I'm using CS6 with my new macbook pro why is it all pixalized

just downloaded the trial for the 30 day of photoshop CS6 on my new MACBOOK PRO with retina display and its very very pixalzed. WHY?!

It shouldn't be at all. I'm running Photoshop CS6 on a 2011 MBP and it's working fine. The only thing that I can figure out is that you may not be running at the recommended resolution? What res are you working in? Photoshop is not yet optimized for the full screen display max on the MBP-R.
Call back...
Clinton

ASK a CS pro: Photoshop CS6 beta

You can learn tips and tricks and lots of information about Photoshop CS6 beta if you connect now: http://my.adobeconnect.com/askcspro
EDIT: I'll post the recording once I get its url.

No April Fool's joke. When PECourtejoie posted the message, the webinar was in progress. I missed the first 10 minutes of it. By the way I had to log in as a guest, because the Adobe ID didn't work even while the webinar was going on. Since the webinar is over it's over, so people still seeing this post won't be able to join at all, hence the feeling that it may have been a joke.
I think Adobe said they would be archiving the webinar, so those who didn't join while it was going on will be able to view it later. Unfortunately, I don't have a link to it.
Message was edited by: acresofgreen
Here is a link to the Adobe page announcing the webinar. I don't see a link to the archived webinar though. http://www.adobe.com/cfusion/event/index.cfm?event=detail&id=2008488&loc=en_us

FAQ: What are the known issues so far in Photoshop CS6 Beta

APPLICATION COEXISTENCE
Lightroom 4 Beta + Photoshop CS6 beta -- Editing the same video file simultanously in both applications may result in an error, crash, or blank (transparent) frames. You might see this Photoshop error: "Could not complete the Render Video command because of a problem with Adobe Media Encoder".
This will only be an issue with Lightroom 4 beta and Photoshop CS6 beta on the same system, editing the same video. The released versions will not have this issue.
Workaround: Upgrade to LR Release version (even if it's just the trial), or don't open the same file in both apps at the same time.
CS5 Help fails to launch after install of CS6
Workaround: Launch the stand alone "Adobe Help" application or reinstall CS5
CROP
Crop action shows wrong crop box.Playing an action with a crop step that has dialogs turned on results in a crop box that covers the entire canvas instead of the expected area.
Workaround: Ensure that the Crop Tool is selected before running the action or disable dialogs for the action.
FILTERS
(32bit OS only) Initial "Merge to HDR Pro" image display and result is black until settings are changed
Workaround: It will remain black until droplist in the "mode" line is selected, changed and activated, then action appears to be normal.
Bokeh color is different from preview after render at certain zoom levels on particular image patterns
Workaround: View image at 100%
Lighting effects bump map generates artifacts if an alpha channel bump map is used. The resulting preview and final image is artifacted across the gradiated areas of the alpha channel.
Workaround: Do not use a gradiated alpha channel as a bump map
Liquify will perform the filter and save to just part of the photo if you click cancel while it is "finishing processing" a large file.
LAYERS
If a vector layer has a center-aligned stroke combined with an inside-aligned layer style stroke, then that vector layer's stroke may not display correctly -- part of the vector layer stroke will disappear as the layer is moved around the image.
Workaround: Use the "Path Selection Tool" to move your vector around -- alternatively, Change the stroke alignment or remove underlying layers.
Dragging a selection box while layer filters are applied stops marquee selection from following cursor movement
Workaround: Even though the graphic of the selection marquee stops, the selection still happens. OR Turn off layer filtering before targeting the layers using a selection box
TYPE
Editing text attributes in the Character panel when the layer is locked can result in a crash
Workaround: Unlock your text layer prior to attribute adjustments in the Character panel
Setting the menu type>font>preview size to "huge" after opening a saved file caused photoshop to crash
Workaround: Uncheck Background save in Photoshop CS6
Style by example or definition not working as expected:
If any attribute in the Paragraph Panel is set and you create a new Paragraph Style, the new style is based on the default and the override is not cleared.
DRAWING AND PAINTING
Paint is offset with Grip Pen- if you select the Soft Low Density Airbrush Preset with Grip Pen paint with swicth facing right with a high tilt towards you the cursor shows the spray should be going up, but it sprays down.
3-D
Creating a video timeline and rendering video from two 3D layers may not include ground plane reflections
Workaround: Use mesh for ground plane instead of 3D engines construct, or duplicate the file and remove the keyframes
Creating a New background texture after changing lighting presets results in crash
Workaround: Create the New background texture prior to adjusting lighting presets
Unable to create a constraint on extruded object with Pillow Inflate setting applied. Further actions may result in Photoshop instability or crash.
Photoshop may crash when trying to align/distribute constraints from selections of two 3-D extruded objects
Photoshop may not always save a texture when you paint directly onto the 3d object using Paint on Target Texture setting.
Photoshop may crash when selecting a different panel filter after the focus has been on 2 fields in the environment flyout with IBL map present
Photoshop may crash after embedding a 3D layer into a layer group, creating a new 3d object in the group, and then closing the document.
When changing the color of the lines or points in the 3D scene cross section from the Properties panel, side b color overwrites the color in side A.
Program Error when adjusting fill value in Layers panel while in Lighting Effects workspace.
Workaround:You will have to use opacity slider instead of fill slider to pull back the lighting effect
PLUGINS
DUPLICATE PLUGINS CAUSE ISSUES ON MAC:
If you install duplicate plugins or point the additional plugins folder preferences to a duplicate set of plugins (such as, to an older version of Photoshop), then it is possible for odd Photoshop behavior, such as an inappropriate file extension to appear when saving files.
(example: while performing a "save as" to JPEG file type, the file format appears to change to .dcm)
In this case, there may be a duplicate "file formats" plugin that's populating the Save As file types list with duplicates of the same options.
If there are duplicate file format plugins installed, the Mac OS will remove the duplicates from the list, but you may still see the odd saving behavior.
Solution:
Remove the duplicate plugins.
If you are not sure if you have this issue, but are seeing odd behavior, you can check for duplicates by looking through the plugins listed in the Help > System Info dialog.
Bridge
Unable to Copy and Paste in File info in Bridge
Workaround: Typing info in Manually works, or copy and paste work in Photoshop's File Info dialog
Install
Adobe Setup Utility may quit, or error during install. You may see error: "Exit Code: 15"
Workaround: Create a folder named 'Templates' at "<Windows drive>:\Users\<current user login id>\AppData\Roaming\Micorsoft\Windows\"
Message saying trial of PS CS6 beta expired,Content coming soon, stay tuned.
Workaround: re-launch photoshop CS6 beta. This issue should not happen anymore

1. You can get full support for your camera by upgrading to Lightroom 4. But personally, I would wait for Lightroom 5 since it will be released shortly, probably within the next month. Lightroom 5 will work with Photoshop CS5. The only difference is that Lightroom will need to create a TIF or PSD file that contains all the changes you have made in Lightroom. That's not a big deal, in my opinion. That file has to be created at some point anyway whenever you use Photoshop.
2. Yes, Lightroom 4 will pass images back and forth between it and Photoshop.
3. The upgrade would not break Lightroom 3. It would essentially work the same as it does with your current setup.
4. If you purchase CS6 it is my understanding you will be allowed to use it indefinitely. This is not true of the Creative Cloud version. Support and updating for additional cameras will cease for CS6. Adobe has announced that they will make Camera Raw 8.1 so that it can be usable with CS6 as far as reading Lightroom adjustments. But any new controls will not be accessible.
5. So far, Adobe has indicated that they have no plans to making Lightroom a subscription-only offering.
You are asking your questions as though you are addressing Adobe directly. This is a User-to-user forum. I don't work for nor do I speak for Adobe. I am only giving you the information as I understand it. It seems to me that upgrading to Photoshop CS6 and Lightroom 5 is a "safe" choice. None of us, not even Adobe, really knows what the future will bring. Technology changes so quickly anymore that everything we are doing right now could be obsolete in a matter of a very short period of time. As Adobe changes their marketing strategies I think it will probably motivate some people to look elsewhere. I have Photoshop CS6 and I'm going to upgrade to Lightroom 5. Then I will have to wait and see what develops after that. At any rate, I have tools that I can use for the foreseeable future. If I have to change at some point then I will do so.

CS6 beta hangs - Exit Code 6

CS6 beta hangs on opening any image or sometimes even at switching default workspace to for example photography. I have to use task manager to close the CS6. What is worse, after installing cs6beta even my LR4 has started to hang. Not always but it has started to hang. I am running HP envy 17 laptop. with i7 processor and 8GB of RAM.
thanks

When you PS hangs, you mean it just freezes? No messages, no crash report?
Is it running fine when you launch PS and create a new file.
Does it only do this when you open an image?
What OS are you running?
What video card are you running?
Do you have the most up to date driver?
Try disabling OpenGL drawing in preferences, then restarting Photoshop.
CS6 shouldn't be any slower, but we did add more GPU support and could be hitting bugs in video drivers.
Also, it would be a good idea to update your video card driver from the ATI web site.
Edit > Preferences > Graphics Processor Settings is now listed as "Use Graphics Processor".
Let us know what you find.
Thanks
Pattie

FAQ: How do I activate the Photoshop CS6 beta?

You will be prompted to activate the Photoshop CS6 beta as a part of the installation. The following activation requirements will need to be completed within seven days after first launch of the Photoshop CS6 beta or it will stop working:
Log in with an Adobe ID
Activate the product online
If you already have an Adobe ID, you should use that one. If you do not have one, you will be prompted to create an Adobe ID as part of the Photoshop CS6 beta installation and activation process.
You must have internet access to activate the product. If you are temporarily offline during the installation process, you have a seven-day grace period after first launch of the beta during which you can connect to the Internet and perform the activation. You cannot activate the Photoshop CS6 beta on a computer that is permanently offline. Once you have completed the activation process, you no longer need to be online to use the beta.
Additional information:
What are the benefits of an Adobe ID and registering Photoshop?
If you need assistance with your Adobe ID, please see the following document: Adobe ID account, password, and sign in FAQIf the above document does not solve your Adobe ID questions, work with a Chat Agent.
Do I need a serial number to install the Photoshop CS6 Beta?
Do I need to be online to use the Photoshop CS6 beta?
What is online activation?
What if I do not have Internet access at the time I install the Photoshop CS6 beta?

Photoshop is a separate product. If you don't already have a copy you'll to buy it or alternatively Photoshop Elements, which is much less expensive.

I have OS X Lion and the messages beta on my macbook pro. When in messages, if I initiate a video chat there is no audio. I know this must be something on my end because if I'm invited to a video chat it works fine. Please help

I have OS X Lion and the messages beta on my macbook pro. When in messages, if I initiate a video chat there is no audio. I know this must be something on my end because if I'm invited to a video chat it works fine. Please help

Hi,
The Buddy's Audio can get dropped completely if the speed of your Internet connections are vastly different.
For example the minimum speed for a 1-1 video chat is only 128kbps Upload (As Downloads tend to be faster).
Where I live in the United Kingdom I can only get DLS. This is further subject to the distance to the Exchange.
DLS at less than 3.5 km can be done at 20Mb at most exchanges.
At some exchanges there is roll out of some Fibre optic services.
In most larger towns and cities there is normally the option of a Cable service that offers similar figures.
In some parts of Sweden you can get 100Mbps services.
When the speed from your ISP varies a large amount then iChat will drop Frames to smooth out the Video
There comes a point when so many frames are dropped that the Audio will not make sense and will be dropped.
At about 128kbps a 5% variance will take you below the 100kbps mark (after allowing for the actual connection overheads)
At 10Mbps that 5% variance can be (in round terms) 500kbps
(A 500kbps service is itself good enough for a 4 way Video chat)
My experience is that PC users on AIM tend to only send the Pic at 10 frames a second (Fps). Any slower than this and the picture losses it's smoothness and flow.
You may see different Speeds and Frame Rates when you Call Out compared to when others Call In.
Setting the Bandwidth Limit to a lower figure such as 500kbps (fast enough for 4 way chats) may get around any variances in the speeds you see in the Connection Doctor during a live chat.
7:43 PM Friday; June 22, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

FAQ: Can I use the Photoshop CS6 beta in my production environment?

Although some may find the Photoshop CS6 beta quality good enough to use in a production environment, the nature of beta software is that it is not production quality, so not everything may work as expected. Customers should be aware that Adobe will not offer any technical support for the Photoshop CS6 beta.

Please quit/close Lightroom 4, and any other Adobe software on your system, prior to installing the Photoshop CS6 Extended Beta:
If you encounter the dialog (below) that references the background process named 'dynamiclinkmanager' during installation, please quit Lightroom 4, and any other Adobe software on your system. Then click [Continue] to continue the installation of Adobe Photoshop CS6:

Photoshop CS6 Beta Crashes

I am finding that Photoshop CS6 beta is crashing a lot on my machine. Maybe it's my system?
Windows Vista Ultimate
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
RAM 6GB
64-bit
Any information would be helpful. Thanks!

Is Photoshop crashing during any specific task? Because Photoshop CS6 relies heavily on the GPU, make sure your video drivers are up to date. Also, be sure to submit your crash reports so the engineers can take a look at the issues.
http://forums.adobe.com/message/4209084#4209084

FAQ: What if I do not have Internet access at the time I install the Photoshop CS6 beta?

If you are temporarily offline during the installation process, you have a seven-day grace period after first launch of the beta during which you can connect to the Internet and perform the activation. You cannot activate the Photoshop CS6 beta on a computer that is permanently offline.

Migrating Presets does not require a network connection and you can still migrate your cc presets if you still have CC installed. Use Photoshop menu Edit>Presets>Migrate Presets... Migrating presets only migrates presets. It does not migrate Plugins, settings, extensions and scripts. CC 2014 is also not completely backwards compatible with CC. Support for Flash Panels and Oil Painter filter have been removed. So extensions like mini bridge no longer work in CC 2014

Photoshop CS6 beta LIVE Demo

Join the Adobe Connect room for a LIVE demo session on Thursday, April 5 at 12pm PT and ask Senior Product Manager, Bryan O'Neil Hughes your questions about Photoshop CS6 beta via chat.
Sign in as a guest for a special tour of the new features and some expert tips and tricks:
http://bit.ly/PSCS6beta.
Here is the recording of the 1 hour long ASK A CS PRO presentation of CS6 beta's new features with Product Manager Zorana Gee that took place March 30:https://my.adobeconnect.com/_a295153/p74nrb46nja/

Hi Noel,
I just finished rerunning Adobe Labs Photoshop CS6 beta using Fire Fox instead of Internet explorer and got the same results. I got these files -
    • Deployment
    • packages
    • payloads
    • resources
    • Set-up.exe
When I clicked on Set-up.exe I got this -
We encountered the following issues.
Installer failed to initialize. this could be due to a missing file. Please download Adobe Support Adviser to detect the problem.
Again I ran the Adobe Support Adviser and got the following message -
Inspection could not identify any issues. Please contact Adobe Support for further assistance. http://www.adobe.com/support
I did this and they told me to contact Adobe Labs Support which I did. they were not helpful. This is when I Blogged.
I guess that I will just have to wait for the real thing. Anyway, thanks for your help.
Very Frustrated.
Tom Marantette
www.marantettephotos.com

FAQ: Can I install the Photoshop CS6 beta if I have the Lightroom 4 beta installed?

Yes, both Photoshop CS6 beta and the Lightroom 4 beta can be installed and used together on the same system. However, the Lightroom 4 beta expires on 3/31/2012. If you want to try the Photoshop CS6 bta and Lightroom 4 together, download the 30-day trial of the official release of Adobe Lightroom 4.

Please quit/close Lightroom 4, and any other Adobe software on your system, prior to installing the Photoshop CS6 Extended Beta:
If you encounter the dialog (below) that references the background process named 'dynamiclinkmanager' during installation, please quit Lightroom 4, and any other Adobe software on your system. Then click [Continue] to continue the installation of Adobe Photoshop CS6:

Photoshop CS6 beta hangs my macbook pro during install

Similar Messages

Maybe you are looking for