Photoshop cs6 could not save as .psd because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file

Have three users with CS6 Design Standard having problem saving files to a network share. All three are running Windows 7 SP1. CS 6 has all current updates applied. Have searched google for solution but all suggestions so far have not solved problem.
Have confirmed that windows explorer preview pane is not enabled/turned off. Other users on the network have no problems saving file to shared folder. Users can save to desktop and then copy and paste or drag and drop to the share!

Further Google searching found this bit of information....and it fixed our problem!
Rather than deleting the files I renamed them as follows Adobe Photoshop CS6 Prefs_old & Adobe Photoshop X64 CS6 Prefs_old
To fix and prevent this error from happening, the user will navigate to:
C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings
Depending on what version of photoshop is causing the error to appear you will delete the following file:
Adobe Photoshop CS6 Prefs.psp (for 32bit version)
Adobe Photoshop X64 CS6 Prefs.psp (for 64bit version)

Similar Messages

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    You may get better help in Photoshop General Discussion
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
    If FINDER means Mac, read below (and try to give more information when asking a question)
    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

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    Adobe Photoshop CS6 Extended
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    Have you tried restoring the Preferences yet?

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    I have this massage every time close ps cc
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    You may get better help in Photoshop General Discussion
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
    If FINDER means Mac, read below (and try to give more information when asking a question)
    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Could not save as "DSC_0915.tif" because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the

    Please help I keep getting this error message trying to save a photo in photoshop to return to lightroom

    You may get better help in Photoshop General Discussion
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
    If FINDER means Mac, read below (and try to give more information when asking a question)
    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

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    Have you tried restoring the Preferences yet?

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    Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
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    See here:
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  • Use the command "Properties" in Windows Explorer to unlock the file

    I'm getting this error where, when I start Photoshop, I get a popup saying "Cannot load Photoshop because the file is locked or you don't have the needed privileges.. Use the command "Properties" in Windows Explorer to unlock the file". I unlocked it's access to everyone for the 64-bit and the 32-bit version, still doesn't work. The only way to make it work is by going in Program Files>Adobe>Adobe Photoshop CS5 (64-bit) and manually starting it as an administrator.
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  • Adobe Photoshop - "Could not save "filename.psd" because write access was not granted."

    Good Afternoon,
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    Hi Le_Mac_Admin,
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    Networks, removable media | Photoshop | CS4 and later
    This should be able to answer your queries.
    Regards
    ~ Arpit

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