Photoshop cs6 could not save as .psd because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file
Have three users with CS6 Design Standard having problem saving files to a network share. All three are running Windows 7 SP1. CS 6 has all current updates applied. Have searched google for solution but all suggestions so far have not solved problem.
Have confirmed that windows explorer preview pane is not enabled/turned off. Other users on the network have no problems saving file to shared folder. Users can save to desktop and then copy and paste or drag and drop to the share!
Further Google searching found this bit of information....and it fixed our problem!
Rather than deleting the files I renamed them as follows Adobe Photoshop CS6 Prefs_old & Adobe Photoshop X64 CS6 Prefs_old
To fix and prevent this error from happening, the user will navigate to:
C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings
Depending on what version of photoshop is causing the error to appear you will delete the following file:
Adobe Photoshop CS6 Prefs.psp (for 32bit version)
Adobe Photoshop X64 CS6 Prefs.psp (for 64bit version)
Similar Messages
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When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnmYou may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Adobe Photoshop CS6 Extended
"Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file."
I've tried finding and checking and fixing permissions but no success.
This happened from one day to the next. I think it has to do with the sn attached to the disk rather then the motherboard. I have the suite co-installed with Symphony 5.05. I've tried reinstalling.
What's to b done? The rest of the Creative Suite 6 (AE, AI etc.) works fine.
Anyone...?
LouiHave you tried restoring the Preferences yet?
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I have this massage every time close ps cc
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Please help I keep getting this error message trying to save a photo in photoshop to return to lightroom
You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.
Have you tried restoring the Preferences yet?
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I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file'. This has not happened before. How do I change this?
Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium -
When I try to sync my IPOD (3rd gen) on ITunes, I receive the following error message - you don't have enough access permissions to perform this operation..can anyone assist?
See:
iPhone - not enough access privileges: Apple Support Communities -
I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.
Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene -
I keep getting the error message "Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. ..." when I try to open a workspace. Any ideas how to fix the permissions and what file does not have permissions. I am on a Mac.
See here:
CS5 "Locked" -
Since some time ago I often get this message when trying to save my PSD file: "could not save my_file.psd because the file is already in use or was left open by another application", whereas there's no application that uses the file in reality. What could cause this problem?
What could cause this problem?
If I remember correctly posibilities include the OS, anti-virus software, … and if you work across a network you are basically on your own anyway as Adobe specifically discourages this.
What are your OS, program version, …? -
Use the command "Properties" in Windows Explorer to unlock the file
I'm getting this error where, when I start Photoshop, I get a popup saying "Cannot load Photoshop because the file is locked or you don't have the needed privileges.. Use the command "Properties" in Windows Explorer to unlock the file". I unlocked it's access to everyone for the 64-bit and the 32-bit version, still doesn't work. The only way to make it work is by going in Program Files>Adobe>Adobe Photoshop CS5 (64-bit) and manually starting it as an administrator.
Everything was working just fine until today. Please help!If this worked before, and you have made no hardware or software changes you might want to reset the preferences.
Start photoshop and IMMEDIATELY hold down the Alt + Ctrl + shift keys. It is a little tricky but keep trying until you get a reset window. -
Could not save "IMG_5116.psd" because write access was not granted.
"Could not save “IMG_5116.psd” because write access was not granted." i keep on getting this error message why/?????
nimrod levy,
It seems like a permission issue. Grant 'write and read' permission to the file.
MAC : Right click on the file > click on "Get Info"
scroll to the bottom "Permissions" > unlock it > set permission as "Write and read" to all the users.
Win: Right click on the file > "Properties".
Uncheck "Attributes: Read only".
Go to 'Security' tab > 'Edit'
Give full control check all in "Alloy" column; uncheck all from deny column if any to all the users. -
"could not save as ***.psd because the document is bigger than 2 gb
"could not save as ***.psd because the document is bigger than 2 gb
Yes, that's the maximum for PSD. Save as PSB instead.
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Good Afternoon,
We have been working through this issue for the past year pretty much and over that time we've migrated to a new Mac OS X 10.9.5 Server and up to CC14 and we are still experiencing this error randomly with our Photoshop users. We have users that use Dreamweaver very heavily on the same server and have never seen this issue, therefor we are pretty certain it is isolated to Photoshop. We've also been able to test back to CS6 also having this issue.
Here is a screenshot of the error users will get after opening of file off the server (doesn't matter if its AFP or SMB) and trying to save any changes they have made:
We initially thought this was an issue on one of our older Windows servers that utilized ExtremeZIP, but since we've moved completed over to a Mac server we have been able to rule that out. We've also opened up a case with Apple Engineering have been able to show that all our permissions are set correctly and that it doesn't appear to be an Apple issue.
When our users get the above error they basically have to save the file as a new version and then go back and TRY to delete the old version, as they usually get the following error:
This has been a very long on-going issue and our users are really getting fed up as it is causing a lot of setbacks and reduction of being able to fully utilize their time. We've been able to duplicate this issue on all the OS's we have on campus including Mac OS X 10.8.5, 10.9.5 and 10.10.2.
If an email is provided I can send a sysdiagnose file over and ls -lae0 output of the server if needed.
Thank you,
Joshua B Roskos
Lands' End | Apple Systems AdministratorHi Le_Mac_Admin,
Would suggest you to check the below article that talks about issues when working from networks.
Networks, removable media | Photoshop | CS4 and later
This should be able to answer your queries.
Regards
~ Arpit
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