Photoshop CS6 crashes with nVidia OpenGL Error Code:3

CS6 13.0.1.1 64 bit is crashing from time to time with the nVidia OpenGL Error Code:3.  
It most often occurs when waking the system if it entered sleep mode while Photoshop was running but I also get it without entering sleep mode and it doesn't happen every time which makes troubleshooting a problem.   I have to go in and kill the Photoshop.exe process as it remains running and prevents relaunching the program.    Fortunately in most cases I can recover the file due to the autosave feature but that just depends on when the problem happens.
I have installed the latest nVidia GeForce 8800 drivers without resoltuion.
I'd been using CS6 for some time before the crashes started and have rebuilt the system since they started.   Before rebuilding the system I mainly used 32 bit but am now using 64 bit exclusively.    It may have also started after a nVidia update that was carried in Windows 7 updates.    I have changed out the graphcis card with anohter 8800 so am sure it's a software issue. 
If anyone has run in to this, I could really use some help resolving it.  
Thanks,
Darvin Atkeson
LiquidMoonlight.com

You're several updates behind -- please go install the Photoshop updates.
But it looks like the error might be in a driver (or something that jumps into unknown code) - so you might want to update your video card driver from the GPU maker's website. And make sure that any third party plugins you have installed are up to date.

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    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
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    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
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    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.ACE                   0x00000001053e32c9 0x1053aa000 + 234185
    6   com.adobe.ACE                   0x00000001053e25da 0x1053aa000 + 230874
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore  0x00007fff8d2e0210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.ACE                   0x00000001053e32c9 0x1053aa000 + 234185
    6   com.adobe.ACE                   0x00000001053e25da 0x1053aa000 + 230874
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib          0x00007fff8c00f386 __semwait_signal + 10
    1   libsystem_c.dylib               0x00007fff8b5f7800 nanosleep + 163
    2   com.adobe.PSAutomate            0x00000001365436eb 0x136400000 + 1324779
    3   com.adobe.PSAutomate            0x0000000136529539 0x136400000 + 1217849
    4   com.adobe.PSAutomate            0x0000000136543a56 0x136400000 + 1325654
    5   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    6   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine            0x0000000139a9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine            0x0000000139848ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine            0x0000000139a9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine            0x0000000139848ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine            0x0000000139a9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine            0x0000000139848ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine            0x0000000139a9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine            0x0000000139848ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib          0x00007fff8c00d686 mach_msg_trap + 10
    1   libsystem_kernel.dylib          0x00007fff8c00cc42 mach_msg + 70
    2   com.apple.CoreFoundation        0x00007fff8acbc233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation        0x00007fff8acc1916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation        0x00007fff8acc10e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO           0x00007fff8e1676e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO           0x00007fff8e15f2ce CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b572023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine            0x0000000139a9abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine            0x0000000139ab2ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b572023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine            0x0000000139a9abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine            0x0000000139c2d233 APXGetHostAPI + 4164259
    4   com.adobe.ape.engine            0x0000000139a9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine            0x0000000139a9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine            0x0000000139a9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    8   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 24:
    0   libsystem_kernel.dylib          0x00007fff8c00f2aa __recvfrom + 10
    1   ServiceManager-Launcher.dylib   0x0000000118f985ec Invoke + 45721
    2   ServiceManager-Launcher.dylib   0x0000000118f97813 Invoke + 42176
    3   ServiceManager-Launcher.dylib   0x0000000118f96be0 Invoke + 39053
    4   ServiceManager-Launcher.dylib   0x0000000118f96c66 Invoke + 39187
    5   ServiceManager-Launcher.dylib   0x0000000118f9230f Invoke + 20412
    6   ServiceManager-Launcher.dylib   0x0000000118f92616 Invoke + 21187
    7   ServiceManager-Launcher.dylib   0x0000000118f92cd7 Invoke + 22916
    8   ServiceManager-Launcher.dylib   0x0000000118f92f41 Invoke + 23534
    9   ServiceManager-Launcher.dylib   0x0000000118f9561d Invoke + 33482
    10  ServiceManager-Launcher.dylib   0x0000000118f95775 Invoke + 33826
    11  ServiceManager-Launcher.dylib   0x0000000118f95fb2 Invoke + 35935
    12  ServiceManager-Launcher.dylib   0x0000000118f960ad Invoke + 36186
    13  ServiceManager-Launcher.dylib   0x0000000118f88d6b Login + 480
    14  ServiceManager-Launcher.dylib   0x0000000118f8c7ad Login + 15394
    15  ServiceManager-Launcher.dylib   0x0000000118f96412 Invoke + 37055
    16  ServiceManager-Launcher.dylib   0x0000000118f98253 Invoke + 44800
    17  libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    18  libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 25:: ace
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore  0x00007fff8d2e0210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw             0x000000013cd25956 0x13cbca000 + 1423702
    6   com.adobe.CameraRaw             0x000000013cd255e3 0x13cbca000 + 1422819
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 26:: ace
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore  0x00007fff8d2e0210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw             0x000000013cd25956 0x13cbca000 + 1423702
    6   com.adobe.CameraRaw             0x000000013cd255e3 0x13cbca000 + 1422819
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 27:: ace
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore  0x00007fff8d2e0210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw             0x000000013cd25956 0x13cbca000 + 1423702
    6   com.adobe.CameraRaw             0x000000013cd255e3 0x13cbca000 + 1422819
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 28:: ace
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore  0x00007fff8d2e0210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore  0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore  0x00007fff8d242a98 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw             0x000000013cd25956 0x13cbca000 + 1423702
    6   com.adobe.CameraRaw             0x000000013cd255e3 0x13cbca000 + 1422819
    7   com.apple.CoreServices.CarbonCore  0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    9   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 29:: cr_scratch
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   com.adobe.CameraRaw             0x000000013d01157a 0x13cbca000 + 4486522
    3   com.adobe.CameraRaw             0x000000013cfb1c32 0x13cbca000 + 4095026
    4   com.adobe.CameraRaw             0x000000013ce1f069 0x13cbca000 + 2445417
    5   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    6   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 30:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   libtbb.dylib                    0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
    3   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    4   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 31:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   libtbb.dylib                    0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
    3   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    4   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 32:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   libtbb.dylib                    0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
    3   libsystem_c.dylib               0x00007fff8b56d7a2 _pthread_start + 327
    4   libsystem_c.dylib               0x00007fff8b55a1e1 thread_start + 13
    Thread 33:
    0   libsystem_kernel.dylib          0x00007fff8c00f0fa __psynch_cvwait + 10
    1   libsystem_c.dylib               0x00007fff8b571fe9 _pthread_cond_wait + 869
    2   l

    How do you change write permission ?.
    Need specific instructions.
    Already tried instructions below for changing permission - it did not work.
    Re: CS6 updates and Mac write permissions
    Sorry but tried above write permission changes but same message.
    Can I get Adobe help to solve this? My own searches on Adobe and google has not provided a solution.
    Would Adobe staff help me?
    Thank you

  • Photoshop cs6 crashes - atio6axx.dll faulting

    Hello,
    I have a Windows 7 64 bit installed and whenever I play a little with my photoshop cs6 it crashes.
    On event viewer of windows it says
    Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
    Faulting module name: atio6axx.dll, version: 6.14.10.11631, time stamp: 0x4f8b14ac
    Exception code: 0xc0000005
    Fault offset: 0x0000000000b520b5
    Faulting process id: 0x2a60
    Faulting application start time: 0x01ce52e148491bee
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Windows\system32\atio6axx.dll
    Report Id: a05818ce-bed4-11e2-8d9f-5453ed1bbd08
    I've installed the latest AMD catalyst driver, and still crashes occur.
    Thanks,
    Sagi

    Hello,
    I realize this is over a year old post but as it comes second in search engine with keywords "atio6axx.dll crash" I wanted to answer my solution to this.
    I was having same problem with Photoshop CS6 but with Windows 8.1. You can guess by .dll name that problem is indeed with ATI/AMD and drivers. In my case, I was using Microsoft version of graphics driver since AMD has not published Win 8.1 64bit version drivers. I believe this is the reason of crash. I know that OP has installed AMD Catalyst but it really easy to not notice that it installed everything else except the display drivers.
    Solution 1
    - Go to Edit -> Preferences -> Performance. Untick "Use Graphics Processor".
    Solution 2
    With this you can actually use GPU support. I know this is not ideal but I have not encountered any problems with this solution yet. Everything is working fine.
    - Close Photoshop.
    - Go ahead and download BETA version of AMD drivers for your GPU. (Win 8, 64bit)
    - Open extractor/installer and let it extract files (default: C:\AMD)
    - After extraction, AMD installer should open. Close it.
    - Press Windows button + Pause and open Device manager.
    - Expand Display adapters and doubleclick your device.
    - Go to Driver tab and click Update Driver.
    - Click Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> Have a disk...
    - Browse to folder where you extracted file and navigate to AMD\AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8\Packages\Drivers\Display\W86A_INF
    - Pick "C8156445" (Make sure its C8 and not C7) from the list and press OK. Choose your GPU and press install. You screen will flick few times and you will hear plug in and plug out sounds. Give it a minute.
    - Done. No need for a restart, photoshop should work now.

  • Adobe Application Manager crashes giving me this error code: A12E5

    I just installed the CS6 Design Standard for Windows 7 on a new Dell. I am using the software and InDesign is not working properly. The windows for options are un-clickable. I have tried reinstalling the entire CD and updating. The Application Manager that I downloaded from Adobe.com continually crashes during startup reading error code: A12E5. I have search the Adobe database for answers with no resolve. I do NOT have a creative Cloud account because I have a CD. PLEASE HELP ASAP!!!

    Without more precise system info and crash logs nobody can say anything. "a new Dell" is pretty generic and mostly meaningless. Presumably you have an issue with rendering the UI on an high-DPI screen to which in Pparticular ID is quite sensitive, but we really can't know...
    Mylenium

  • Transform Tool - Photoshop CS6 crashing on Mac

    Is any one having trouble with the Transform Tool in Photoshop CS6 crashing when trying to resize on Mac?
    I've got Photoshop CS6 Extended with software version: 13.0.6
    Mac Software Version: Yosemite 10.10.2
    Any help would be appreciated.

    What is your setup like?  How much installed RAM, how much available hard disk space?  Separate drive for Photoshop scratch?
    Have you already tried trashing your Photoshop preferences yet and letting the application create new ones for you?  Have you Repaired Permissions with Apple's Disk Utility?  If not, do both at once.
    To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
    Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
    Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
    Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
    NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
    Mac OS
    Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If  you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    A screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Persistent Photoshop CS6 crashes

    We've been seeing Photoshop CS6 crashes anywhere from once a week to more than once a day for weeks now. I've looked into suggestions for fixing the problem and have gone to the trouble of deleting Photoshop completely and reinstalling to the trouble of wiping out the entire main drive and reinstalling the OS and the few apps we use, and most recently installing a 250GB SSD HD dedicated to being the scratch disk for Photoshop.
    Our normal use for Photoshop on this machine is taking large scans (often of several hundred megabytes) and cropping and color correction for art reproduction output.
    I have several crash reports, but looking through the Exception Type and Codes it changes from one time to the next.
    The Mac specs include the following:
    Model Name:    Mac Pro
      Model Identifier:    MacPro4,1
      Processor Name:    Quad-Core Intel Xeon
      Processor Speed:    2.66 GHz
      Number Of Processors:    1
      Total Number Of Cores:    4
      L2 Cache (per core):    256 KB
      L3 Cache:    8 MB
      Memory:    16 GB
      Processor Interconnect Speed:    4.8 GT/s
      System Version:    Mac OS X 10.6.8 (10K549)
    Photoshop specs are as follows:
    Adobe Photoshop CS6:
      Version:    13.0.6
      Last Modified:    6/8/14 12:57 PM
      Kind:    Intel
      64-Bit (Intel):    Yes
      Get Info String:    13.0.6 (20131025.r.54 2013/10/25:21:00:00)
      Location:    /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app
    Here are some samples of the top sections of recent crash reports. I'll post the most recent one in it's entirety in a second post in the thread.
    1.
    Process: Path: Identifier: Version: Code Type: Parent Process: launchd [99]
    Adobe Photoshop CS6 [988] /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 com.adobe.Photoshop
    13.0.6 (13.0.6.54) X86-64 (Native)
    Date/Time:    2014-06-16 17:00:34.809 -0500 OS Version:    Mac OS X 10.6.8 (10K549) Report Version: 6
    Interval Since Last Report:    192010 sec Crashes Since Last Report:    6 Per-App Interval Since Last Report: 138445 sec Per-App Crashes Since Last Report:    4 Anonymous UUID:    E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
    Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    2.
    Process:    Adobe Photoshop CS6 [330] Path:    /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
    Identifier: Version: Code Type: Parent Process: launchd [106]
    com.adobe.Photoshop 13.0.6 (13.0.6.54)
    X86-64 (Native)
    Date/Time:    2014-06-19 12:16:17.295 -0500 OS Version:    Mac OS X 10.6.8 (10K549) Report Version: 6
    Interval Since Last Report:    98837 sec Crashes Since Last Report:    4 Per-App Interval Since Last Report: 82346 sec Per-App Crashes Since Last Report:    1 Anonymous UUID:    E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
    Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    3.
    Process:    Adobe Photoshop CS6 [244] Path:    /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
    Identifier: Version: Code Type: Parent Process: launchd [104]
    com.adobe.Photoshop 13.0.6 (13.0.6.54)
    X86-64 (Native)
    Date/Time:    2014-06-24 11:04:08.000 -0500 OS Version:    Mac OS X 10.6.8 (10K549) Report Version: 6
    Interval Since Last Report:    169058 sec Crashes Since Last Report:    5 Per-App Interval Since Last Report: 146783 sec Per-App Crashes Since Last Report:    2 Anonymous UUID:    E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
    Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    4.
    Process:    Adobe Photoshop CS6 [1171] Path:    /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
    Identifier: Version: Code Type: Parent Process: launchd [104]
    com.adobe.Photoshop 13.0.6 (13.0.6.54)
    X86-64 (Native)
    Date/Time:    2014-06-24 11:57:54.182 -0500 OS Version:    Mac OS X 10.6.8 (10K549) Report Version: 6
    Interval Since Last Report:    172281 sec Crashes Since Last Report:    6 Per-App Interval Since Last Report: 149957 sec Per-App Crashes Since Last Report:    3 Anonymous UUID:    E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
    Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000014cb996f4 Crashed Thread: 3

    Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
    ATI Radeon HD 4850:
      Chipset Model:          ATI Radeon HD 4850
      Type:          GPU
      Bus:          PCIe
      PCIe Lane Width:          x16
      VRAM (Total):          512 MB
      Vendor:          ATI (0x1002)
      Device ID:          0x944a
      Revision ID:          0x0000
      ROM Revision:          113-B9110C-425
      EFI Driver Version:          01.00.383
      Displays:
    iMac:
      Resolution:          2560 x 1440
      Pixel Depth:          32-Bit Color (ARGB8888)
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Built-In:          Yes
      Connection Type:          DisplayPort
    Cinema HD:
      Resolution:          1920 x 1200
      Pixel Depth:          32-Bit Color (ARGB8888)
      Display Serial Number:          2A80273WXMN
      Mirror:          Off
      Online:          Yes
      Rotation:          Supported

  • I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205)

    I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205) please help

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Premiere cs6 crash with AVCHD 1080i25 (50i)

    Problemi rilevati con Adobe Premiere pro CS6 (accelerazione GPU mercury playback engine)
                                    Sequenza AVCHD 1080i25 (50i)
                                    pixel quadrati 1920x1080 (non anamorfici).
    Video HD 16:9 interlacciato da 25 fotogrammi al secondo. Audio da 48 kHz.
    Durante l’inserimento delle transizioni tra due spezzoni video,  in determinate condizioni si verifica il seguente problema:
    Il programma Premiere pro cs6 si chiude aprendo un box di premiere in cui si avvisa che si è verificato un errore che impedisce il corretto funzionamento.
    Il report dell’errore è il seguente:
    Descrizione
    Percorso dell'applicazione che ha generato l'errore:              C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
    Firma del problema
    Nome evento problema:                APPCRASH
    Nome applicazione:                       Adobe Premiere Pro.exe
    Versione applicazione:                   6.0.3.0
    Timestamp applicazione:               505748bf
    Nome modulo con errori:              ImageRenderer.dll
    Versione modulo con errori:          6.0.3.0
    Timestamp modulo con errori:      505737fa
    Codice eccezione:                          c0000005
    Offset eccezione:                            0000000000194d12
    Versione SO:                                   6.1.7601.2.1.0.256.48
    ID impostazioni locali:                   1040
    Informazioni aggiuntive 1:            2bd8
    Ulteriori informazioni 2:                 2bd8c71a1cd21380f74033ae7aa3aadc
    Ulteriori informazioni 3:                 c17f
    Ulteriori informazioni 4:                 c17f0c31388b4071d8da94e62ac10e21
    Ulteriori informazioni sul problema
    ID bucket:                                        77863999
    Il problema si verifica inserendo, nelle transizioni, un bordo colorato. (se la transizione è applicata senza bordo colorato il problema non si presenta). Richiedendo il rendering degli effetti dell’area di lavoro o semplicemente fare avanzare la trimline per vedere l’applicazione dell’effetto il programma si chiude in crash.
    Vi elenco alcune delle molte transizioni che presentano il problema:
    comparsa a strisce girandola
    scacchiera laterale cuneo
    forme geometriche (non presenta errori la transizione cerchio) doppia porta
    cronometro blocchi zig zag
    il problema permane anche togliendo l’accelerazione GPU mercury playback engine
    Il problema non si è mai presentato nelle versioni precedenti del programma  (cs5)
    Con altri settaggi (sullo stesso pc) es: Modalità di montaggio: DV PAL
    Base temporale: 25,00 fps Impostazioni video Dimensioni fotogramma: 720h 576v (1,4587)
    Frequenza fotogrammi: 25,00 fotogrammi al secondo
    Proporzioni pixel: D1/DV PAL Widescreen 16:9 (1,4587)  Campi: Prima campo inferiore
    Il problema non si presenta.
    Ho provato ad utilizzare premiere pro su un altro PC anche quello con programma originale installato ed ho riscontrato gli stessi problemi.
    Configurazione del sistema:
                   Sistema operativo: Windows 7 professional 64bit versione 6.1.7601 service pack build 7601
                   Hardware:   Scheda madre Gigabyte tecnology GA-X58a-UD5 (rev.2)
                                          Bios Award versione FD (data 01/02/2011)
            Processore intel core i7
                                          Cpu 3,20 ghz, 3193  mhz,4 core, 8 processori logici
                                          Memoria fisica (RAM) 12,0 GB ddr3
                                          Scheda grafica NVIDIA GE Force GTX 285
                                          Hard Disk 1000GB sata6;    750 GB sata6;    500 GB sata6
                   Software:   Adobe Master collection CS

    Sorry,
    here english translation
    Problem with Adobe Premiere pro CS6 (GPU mercury playback engine)
                                    AVCHD 1080i25 (50i)
                                    square pixel 1920x1080 (not anamorfic).
    Video HD 16:9 interlaced  25 fps. Audio da 48 kHz.
    If I apply a transition between two clips Premiere pro cs6 crash with the following report
    Description
    Percorso dell'applicazione che ha generato l'errore:              C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
    Firma del problema
    Nome evento problema:                APPCRASH
    Nome applicazione:                       Adobe Premiere Pro.exe
    Versione applicazione:                   6.0.3.0
    Timestamp applicazione:               505748bf
    Nome modulo con errori:              ImageRenderer.dll
    Versione modulo con errori:          6.0.3.0
    Timestamp modulo con errori:      505737fa
    Codice eccezione:                          c0000005
    Offset eccezione:                            0000000000194d12
    Versione SO:                                   6.1.7601.2.1.0.256.48
    ID impostazioni locali:                   1040
    Informazioni aggiuntive 1:            2bd8
    Ulteriori informazioni 2:                 2bd8c71a1cd21380f74033ae7aa3aadc
    Ulteriori informazioni 3:                 c17f
    Ulteriori informazioni 4:                 c17f0c31388b4071d8da94e62ac10e21
    Ulteriori informazioni sul problema
    ID bucket:                                        77863999
    This problem appear only if I apply a colored border to the clips. I if move on the timeline or request the rendering the system crash.
    Not all transition generate a crash (circle work fine). But some yes.
    Vi elenco alcune delle molte transizioni che presentano il problema:
    stripes pinwheel
    board side wedge
    geometric shapes
    trial blocks zig zag
    The problem remain also if I remove GPU mercury playback engine acceleration
    With the previous version of Premiere I never had this problem
    With other settings (on same pc) the system work fine es:  DV PAL
    Time Base: 25,00 fps  video size: 720h 576v (1,4587)
    25,00fps
    pixel: D1/DV PAL Widescreen 16:9 (1,4587) 
    THE SYSTEM DON'T CRASH
    I asked a friend also with grenuine program installed and with the AVCHD 1080i25 (50i) settings the system crash too
    System config:
                   Windows 7 professional 64bit vers. 6.1.7601 service pack build 7601
                   Hardware:   Motherboard Gigabyte tecnology GA-X58a-UD5 (rev.2)
                                          Bios Award versione FD (data 01/02/2011)
            Processor intel core i7
                                          Cpu 3,20 ghz, 3193  mhz,4 core, 8 processori logici
                                           (RAM) 12,0 GB ddr3
                                           NVIDIA GE Force GTX 285
                                          Hard Disk 1000GB sata6;    750 GB sata6;    500 GB sata6
                   Software:   Adobe Master collection CS

  • Photoshop CS6 crashes all the time and especially when using the type tool... please help!

    Photoshop CS6 crashes all the time and especially when using the type tool... please help!

    Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
    ATI Radeon HD 4850:
      Chipset Model:          ATI Radeon HD 4850
      Type:          GPU
      Bus:          PCIe
      PCIe Lane Width:          x16
      VRAM (Total):          512 MB
      Vendor:          ATI (0x1002)
      Device ID:          0x944a
      Revision ID:          0x0000
      ROM Revision:          113-B9110C-425
      EFI Driver Version:          01.00.383
      Displays:
    iMac:
      Resolution:          2560 x 1440
      Pixel Depth:          32-Bit Color (ARGB8888)
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Built-In:          Yes
      Connection Type:          DisplayPort
    Cinema HD:
      Resolution:          1920 x 1200
      Pixel Depth:          32-Bit Color (ARGB8888)
      Display Serial Number:          2A80273WXMN
      Mirror:          Off
      Online:          Yes
      Rotation:          Supported

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