Photoshop CS6 crashing before it opens?
I recently installed CS6 student/teacher version, but after installing, whenever I try to open it, it loads through to "initializing", and then crashes right away. I've tried using both the 64 bit and the regular versions, both have this problem. Everything is already set up, but I cannot open the program. Does anyone know what I could do to get it to work? Thanks!
You would have to provide system information and possible the crash details. On Windows those can be found in the Event Viewer under Start --> All programs --> Utilities --> System Tools. Chances are that the activation thing is not working properly, so this would also be relevant:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Also by all means make sure to turn off external stuff like virus scanners or overzealous firewalls that could block things.
Mylenium
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Wanting to use Photoshop CS6 to open images directly from iPhoto 11.
Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open
images directly from iPhoto. Before I installed PS I was not able to edit photos
in iPhoto 11. Nothing happens when I click on ‘edit‘ it is blank.
And now it will not work using Photoshop CS6 either.
From Help Center I have gone to iPhoto/Preferences/ Advanced and chosen Photoshop CS6 to Edit Photos but then cannot find an 'Open' to click? Perhaps this is the problem?
When I select a photo in iPhoto and click the Edit button - nothing happens.
Please advise. GlenysThis may be of help to you:
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT -
Transform Tool - Photoshop CS6 crashing on Mac
Is any one having trouble with the Transform Tool in Photoshop CS6 crashing when trying to resize on Mac?
I've got Photoshop CS6 Extended with software version: 13.0.6
Mac Software Version: Yosemite 10.10.2
Any help would be appreciated.What is your setup like? How much installed RAM, how much available hard disk space? Separate drive for Photoshop scratch?
Have you already tried trashing your Photoshop preferences yet and letting the application create new ones for you? Have you Repaired Permissions with Apple's Disk Utility? If not, do both at once.
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Problem with Photoshop CS6. If I open a file using Camera RAW
I have a new problem with Photoshop CS6. If I open a file using Camera RAW, and process it as usual, CS6 doesn't want to save it the way it used to. I don't know if I changed something by accident or not.
Here's what happens now: After opening from ACR to CS6 and completinhg all of my work, I choose "Save as..." The save as window opens showing the file name and format. The default format seems to be .PSD. I use the drop down to select .jpg. The file saves normally as a .jpg. When I go to close the image from, I get a new prompt asking, "Save changes to Adobe Photoshop document DSC_xxxx.NEF before closing?
I looked up at the file name in the bar above the work space and noticed that it does NOT change from "DSC_xxxx.NEF" to "DSC_xxxx.jpg" after I have saved the file as a .jpg,in my webesite but it always used to do that. This adds a few extra steps when closing a document and it really slows me down.
In fact, I wouldn't swear to this, but I think it used to save to .jpg by default, without me specifying this.
I don't see a setting in the preferences for what to use as the default file format for saving, so I don't know where to change it back.
Any ideas?
Thanks in advanceYou are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link. -
Edit in Photoshop CS6 Crashes Photoshop
Hey!
Using Lightroom 4.4 on a Macbook Pro with 10.8.2 installed. Every time I chose a photo (or photos) from Lightroom and select any of the "Edit in Photoshop CS6" options, it will open Photoshop, temporarily open the images, and then crash Photoshop completely.
Any suggestions?I am baffled. I have uninstalled all the Adobe products on my computer/reinstalled, set up a new catalog in Lightroom, tried having them both open at the same time prior to selecting edit in Photoshop, but it still happens every time.
I did find out that selecting "Open as Smart Object in Photoshop" does not crash it though, which I thought was strange.
Any input? -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
Photoshop CS6 crashes after "Help Improve Adobe's Products" appear
Photoshop CS6 crashes or menu items turn grey after "Help Improve Adobe's Products" appear. How can I get rid of this message appearing all the time?
Hi Eduardo,
APIP is our a component, we will help you handle this issue, Please tell us the following quesiton in order to make me identify the root cause.
What's you PS version? 13.0.4 or 13.1.1?
What's you Mac build? 10.8.3?
Which step make your latest PS version POP up Apip Dialog?
Update online.
Update by patch Pacage?
Install an alone PS application?
Install other Adobe product?(Extension Builder,Light Room?)
Others
Any comments are welcome. -
Do I need to uninstall the Photoshop CS6 trial before installing Design & Web Premium?
I'm studying game design and my school provides a full license for Photoshop CS6. Before they provide the license they require you to install the software and use the 30 day trial, so that's what I did - I just installed the Photoshop CS6 standalone version (the full thing, not Elements). Now that my trial period has expired I've been given the license, but it seems it's for the whole Creative Suite 6 Design & Web Premium, not just Photoshop.
Should I uninstall Photoshop standalone before installing the whole Design & Web Premium suite? Or will it be okay if I go through the installation of the suite and just deselect Photoshop from the installation options? Is there any difference between the version that's installed on its own and the version that comes with the Design Premium suite? Will it affect any functionality in terms of transferring stuff between applications?
I'm running Windows 7.
Thanks in advance.Only if you want to or need the space... versions are independent... some people have several versions installed for testing different capabilities
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Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Photoshop CS6 crashing on Mac OS X 10.8.4
Having continuing issues with Photoshop CS6 crashing on an iMac12,2 running OS X 10.8.4.
Crashing seems to occur when the operator completes a path during the etching of an image.
All Photoshop updates are installed along with all OSX updates. Any help/advice would be appreciated.
Copy of the application crash report is:
Process: Adobe Photoshop CS6 [192]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.5 (13.0.5.44)
Code Type: X86-64 (Native)
Parent Process: launchd [175]
User ID: 914590772
Date/Time: 2013-07-30 10:27:08.820 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 94214 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 93950 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F8F3E8E7-3BE0-0D9D-F866-322B074923F7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000c00
VM Regions Near 0xc00:
-->
__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000100d1c842 0x100000000 + 13748290
1 com.adobe.Photoshop 0x00000001007a9e3f 0x100000000 + 8035903
2 com.adobe.Photoshop 0x00000001007a9ef5 0x100000000 + 8036085
3 com.adobe.Photoshop 0x00000001007b0c66 0x100000000 + 8064102
4 com.adobe.Photoshop 0x00000001007afbb2 0x100000000 + 8059826
5 com.adobe.Photoshop 0x00000001007b13b8 0x100000000 + 8065976
6 com.adobe.Photoshop 0x00000001007b1443 0x100000000 + 8066115
7 com.adobe.Photoshop 0x0000000100606acd 0x100000000 + 6318797
8 com.adobe.Photoshop 0x0000000100938b65 0x100000000 + 9669477
9 com.adobe.Photoshop 0x0000000100938055 0x100000000 + 9666645
10 com.adobe.Photoshop 0x0000000100606369 0x100000000 + 6316905
11 com.adobe.Photoshop 0x000000010069ec77 0x100000000 + 6941815
12 com.adobe.Photoshop 0x00000001005de619 0x100000000 + 6153753
13 com.adobe.Photoshop 0x000000010086bd15 0x100000000 + 8830229
14 com.adobe.Photoshop 0x0000000100098983 0x100000000 + 625027
15 com.adobe.Photoshop 0x00000001000867cb 0x100000000 + 550859
16 com.adobe.Photoshop 0x0000000100087ea6 0x100000000 + 556710
17 com.adobe.Photoshop 0x0000000100087aa9 0x100000000 + 555689
18 com.adobe.Photoshop 0x0000000100090b62 0x100000000 + 592738
19 com.adobe.Photoshop 0x00000001009758fc 0x100000000 + 9918716
20 com.adobe.Photoshop 0x0000000100975806 0x100000000 + 9918470
21 com.adobe.Photoshop 0x00000001009398a9 0x100000000 + 9672873
22 com.adobe.Photoshop 0x000000010055af67 0x100000000 + 5615463
23 com.adobe.Photoshop 0x00000001003f0b33 0x100000000 + 4131635
24 com.adobe.Photoshop 0x0000000100418edf 0x100000000 + 4296415
25 com.adobe.Photoshop 0x000000010008d13a 0x100000000 + 577850
26 com.adobe.Photoshop 0x0000000100087c37 0x100000000 + 556087
27 com.adobe.Photoshop 0x0000000100087ad3 0x100000000 + 555731
28 com.adobe.Photoshop 0x00000001016ffe04 0x100000000 + 24116740
29 com.apple.AppKit 0x00007fff9165c21a -[NSApplication run] + 636
30 com.adobe.Photoshop 0x00000001017004d2 0x100000000 + 24118482
31 com.adobe.Photoshop 0x000000010170179c 0x100000000 + 24123292
32 com.adobe.Photoshop 0x00000001000882cd 0x100000000 + 557773
33 com.adobe.Photoshop 0x00000001002ca2cc 0x100000000 + 2925260
34 com.adobe.Photoshop 0x00000001002ca3a9 0x100000000 + 2925481
35 com.adobe.Photoshop 0x0000000100002b34 0x100000000 + 11060
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c00fd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d7f9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d7f99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c00f386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b5f7800 nanosleep + 163
2 com.adobe.PSAutomate 0x00000001365436eb 0x136400000 + 1324779
3 com.adobe.PSAutomate 0x0000000136529539 0x136400000 + 1217849
4 com.adobe.PSAutomate 0x0000000136543a56 0x136400000 + 1325654
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c00d686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c00cc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8acbc233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8acc1916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8acc10e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8e1676e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8e15f2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139c2d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c00f2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000118f985ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000118f97813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000118f96be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000118f96c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x0000000118f9230f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x0000000118f92616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x0000000118f92cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x0000000118f92f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x0000000118f9561d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000118f95775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000118f95fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x0000000118f960ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000118f88d6b Login + 480
14 ServiceManager-Launcher.dylib 0x0000000118f8c7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000118f96412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000118f98253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 25:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 26:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 27:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 28:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 29:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.CameraRaw 0x000000013d01157a 0x13cbca000 + 4486522
3 com.adobe.CameraRaw 0x000000013cfb1c32 0x13cbca000 + 4095026
4 com.adobe.CameraRaw 0x000000013ce1f069 0x13cbca000 + 2445417
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 lHow do you change write permission ?.
Need specific instructions.
Already tried instructions below for changing permission - it did not work.
Re: CS6 updates and Mac write permissions
Sorry but tried above write permission changes but same message.
Can I get Adobe help to solve this? My own searches on Adobe and google has not provided a solution.
Would Adobe staff help me?
Thank you -
photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?
Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Adobe Photoshop CS6 Crashes on Save
Hey,
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: aticfx64.dll
Fault Module Version: 8.17.10.1151
Fault Module Timestamp: 50525d73
Exception Code: c0000005
Exception Offset: 000000000008dfdf
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 4105
Additional Information 1: 268f
Additional Information 2: 268f2b1c72921171efb1a40c5d26d980
Additional Information 3: 0403
Additional Information 4: 04037e202720c734ef5046bd61504c9f
Thanks in advanceFault Module Name: aticfx64.dll
Your graphics driver is bombing out. Update it, configure it properly,fix color profiles or whatever...
Mylenium -
Persistent Photoshop CS6 crashes
We've been seeing Photoshop CS6 crashes anywhere from once a week to more than once a day for weeks now. I've looked into suggestions for fixing the problem and have gone to the trouble of deleting Photoshop completely and reinstalling to the trouble of wiping out the entire main drive and reinstalling the OS and the few apps we use, and most recently installing a 250GB SSD HD dedicated to being the scratch disk for Photoshop.
Our normal use for Photoshop on this machine is taking large scans (often of several hundred megabytes) and cropping and color correction for art reproduction output.
I have several crash reports, but looking through the Exception Type and Codes it changes from one time to the next.
The Mac specs include the following:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
System Version: Mac OS X 10.6.8 (10K549)
Photoshop specs are as follows:
Adobe Photoshop CS6:
Version: 13.0.6
Last Modified: 6/8/14 12:57 PM
Kind: Intel
64-Bit (Intel): Yes
Get Info String: 13.0.6 (20131025.r.54 2013/10/25:21:00:00)
Location: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app
Here are some samples of the top sections of recent crash reports. I'll post the most recent one in it's entirety in a second post in the thread.
1.
Process: Path: Identifier: Version: Code Type: Parent Process: launchd [99]
Adobe Photoshop CS6 [988] /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 com.adobe.Photoshop
13.0.6 (13.0.6.54) X86-64 (Native)
Date/Time: 2014-06-16 17:00:34.809 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 192010 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 138445 sec Per-App Crashes Since Last Report: 4 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
2.
Process: Adobe Photoshop CS6 [330] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [106]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-19 12:16:17.295 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 98837 sec Crashes Since Last Report: 4 Per-App Interval Since Last Report: 82346 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
3.
Process: Adobe Photoshop CS6 [244] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:04:08.000 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 169058 sec Crashes Since Last Report: 5 Per-App Interval Since Last Report: 146783 sec Per-App Crashes Since Last Report: 2 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
4.
Process: Adobe Photoshop CS6 [1171] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:57:54.182 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 172281 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 149957 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000014cb996f4 Crashed Thread: 3Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Light Room crashing before it opens
Every time I try and launch LR5 it crashes before opening. This just started happening this week. Both PS and Br are working fine. I am on a Dell machine running Windows 8.1 and have 16gb ram. Any ideas how to cure this issue?
Thanks
geneFurther information; When LR starts to open it looks like thee is an error message---it doesn't stay long enough for me to read it completely but I think it is saying something about a problem with the preview cache but it closes before I can tell for sure. My going to the lrcat folder and working backwards I have been able to get LR to open and am now reimporting my 2014 images (luckily we are only a couple months into the year) and will see if that works.
Jim Wilde <[email protected]> wrote:
Jim Wilde http://forums.adobe.com/people/Jim+Wilde created the discussion
"Re: Light Room crashing before it opens"
To view the discussion, visit: http://forums.adobe.com/message/6117681#6117681 -
Firefox 3.6.6 for Mac 10.4.11 crashes before it opens
I updated my firefox to the latest 3.6.6. Unfortunately, it crashes before it opens. Why? It would not even give me a crash ID number because it never opens at all. The older version of firefox works though.
== Crash ID(s) ==
00000Hello.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.
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