Photoshop Cs6 crashing frequently.ntdll.dll
Hello i am using photoshop cs6 and dreamweaver cs6.My photoshop cs6 is crashing and i am posting the event logs.Please give me solution if anyone knows fix
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000374
Fault offset: 0x00000000000ebd59
Faulting process id: 0xa2c
Faulting application start time: 0x01cf23bb4287ea05
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: cead1b3e-8fc8-11e3-be8d-7845c43fa6f7
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000374
Fault offset: 0x00000000000ebd59
Faulting process id: 0x564
Faulting application start time: 0x01cf99ce3499d9a4
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3a72150d-05d6-11e4-be97-7845c43fa6f7
Faulting package full name:
Faulting package-relative application ID:
I have tried resetting prefernces, reinstalling but it still give me troubles
The crash is in WinTab - related to your tablet.
You probably need to update the tablet driver.
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photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?
Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
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Adobe Photoshop CS6 Crashes on Save
Hey,
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: aticfx64.dll
Fault Module Version: 8.17.10.1151
Fault Module Timestamp: 50525d73
Exception Code: c0000005
Exception Offset: 000000000008dfdf
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 4105
Additional Information 1: 268f
Additional Information 2: 268f2b1c72921171efb1a40c5d26d980
Additional Information 3: 0403
Additional Information 4: 04037e202720c734ef5046bd61504c9f
Thanks in advanceFault Module Name: aticfx64.dll
Your graphics driver is bombing out. Update it, configure it properly,fix color profiles or whatever...
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Photoshop CS6 crashes after "Help Improve Adobe's Products" appear
Photoshop CS6 crashes or menu items turn grey after "Help Improve Adobe's Products" appear. How can I get rid of this message appearing all the time?
Hi Eduardo,
APIP is our a component, we will help you handle this issue, Please tell us the following quesiton in order to make me identify the root cause.
What's you PS version? 13.0.4 or 13.1.1?
What's you Mac build? 10.8.3?
Which step make your latest PS version POP up Apip Dialog?
Update online.
Update by patch Pacage?
Install an alone PS application?
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Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
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Photoshop CS6 crashing on Mac OS X 10.8.4
Having continuing issues with Photoshop CS6 crashing on an iMac12,2 running OS X 10.8.4.
Crashing seems to occur when the operator completes a path during the etching of an image.
All Photoshop updates are installed along with all OSX updates. Any help/advice would be appreciated.
Copy of the application crash report is:
Process: Adobe Photoshop CS6 [192]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.5 (13.0.5.44)
Code Type: X86-64 (Native)
Parent Process: launchd [175]
User ID: 914590772
Date/Time: 2013-07-30 10:27:08.820 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 94214 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 93950 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F8F3E8E7-3BE0-0D9D-F866-322B074923F7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000c00
VM Regions Near 0xc00:
-->
__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000100d1c842 0x100000000 + 13748290
1 com.adobe.Photoshop 0x00000001007a9e3f 0x100000000 + 8035903
2 com.adobe.Photoshop 0x00000001007a9ef5 0x100000000 + 8036085
3 com.adobe.Photoshop 0x00000001007b0c66 0x100000000 + 8064102
4 com.adobe.Photoshop 0x00000001007afbb2 0x100000000 + 8059826
5 com.adobe.Photoshop 0x00000001007b13b8 0x100000000 + 8065976
6 com.adobe.Photoshop 0x00000001007b1443 0x100000000 + 8066115
7 com.adobe.Photoshop 0x0000000100606acd 0x100000000 + 6318797
8 com.adobe.Photoshop 0x0000000100938b65 0x100000000 + 9669477
9 com.adobe.Photoshop 0x0000000100938055 0x100000000 + 9666645
10 com.adobe.Photoshop 0x0000000100606369 0x100000000 + 6316905
11 com.adobe.Photoshop 0x000000010069ec77 0x100000000 + 6941815
12 com.adobe.Photoshop 0x00000001005de619 0x100000000 + 6153753
13 com.adobe.Photoshop 0x000000010086bd15 0x100000000 + 8830229
14 com.adobe.Photoshop 0x0000000100098983 0x100000000 + 625027
15 com.adobe.Photoshop 0x00000001000867cb 0x100000000 + 550859
16 com.adobe.Photoshop 0x0000000100087ea6 0x100000000 + 556710
17 com.adobe.Photoshop 0x0000000100087aa9 0x100000000 + 555689
18 com.adobe.Photoshop 0x0000000100090b62 0x100000000 + 592738
19 com.adobe.Photoshop 0x00000001009758fc 0x100000000 + 9918716
20 com.adobe.Photoshop 0x0000000100975806 0x100000000 + 9918470
21 com.adobe.Photoshop 0x00000001009398a9 0x100000000 + 9672873
22 com.adobe.Photoshop 0x000000010055af67 0x100000000 + 5615463
23 com.adobe.Photoshop 0x00000001003f0b33 0x100000000 + 4131635
24 com.adobe.Photoshop 0x0000000100418edf 0x100000000 + 4296415
25 com.adobe.Photoshop 0x000000010008d13a 0x100000000 + 577850
26 com.adobe.Photoshop 0x0000000100087c37 0x100000000 + 556087
27 com.adobe.Photoshop 0x0000000100087ad3 0x100000000 + 555731
28 com.adobe.Photoshop 0x00000001016ffe04 0x100000000 + 24116740
29 com.apple.AppKit 0x00007fff9165c21a -[NSApplication run] + 636
30 com.adobe.Photoshop 0x00000001017004d2 0x100000000 + 24118482
31 com.adobe.Photoshop 0x000000010170179c 0x100000000 + 24123292
32 com.adobe.Photoshop 0x00000001000882cd 0x100000000 + 557773
33 com.adobe.Photoshop 0x00000001002ca2cc 0x100000000 + 2925260
34 com.adobe.Photoshop 0x00000001002ca3a9 0x100000000 + 2925481
35 com.adobe.Photoshop 0x0000000100002b34 0x100000000 + 11060
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c00fd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d7f9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d7f99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c00f386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b5f7800 nanosleep + 163
2 com.adobe.PSAutomate 0x00000001365436eb 0x136400000 + 1324779
3 com.adobe.PSAutomate 0x0000000136529539 0x136400000 + 1217849
4 com.adobe.PSAutomate 0x0000000136543a56 0x136400000 + 1325654
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c00d686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c00cc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8acbc233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8acc1916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8acc10e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8e1676e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8e15f2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139c2d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c00f2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000118f985ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000118f97813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000118f96be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000118f96c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x0000000118f9230f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x0000000118f92616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x0000000118f92cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x0000000118f92f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x0000000118f9561d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000118f95775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000118f95fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x0000000118f960ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000118f88d6b Login + 480
14 ServiceManager-Launcher.dylib 0x0000000118f8c7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000118f96412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000118f98253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 25:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 26:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 27:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 28:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 29:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.CameraRaw 0x000000013d01157a 0x13cbca000 + 4486522
3 com.adobe.CameraRaw 0x000000013cfb1c32 0x13cbca000 + 4095026
4 com.adobe.CameraRaw 0x000000013ce1f069 0x13cbca000 + 2445417
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 lHow do you change write permission ?.
Need specific instructions.
Already tried instructions below for changing permission - it did not work.
Re: CS6 updates and Mac write permissions
Sorry but tried above write permission changes but same message.
Can I get Adobe help to solve this? My own searches on Adobe and google has not provided a solution.
Would Adobe staff help me?
Thank you -
MSTSC Crashing, faulting NTDLL.DLL
I've seen plenty of these but none that I've come across have particularly helped me. I have a website that has a link that, when clicked, activates a remote session. Whenever the remote session attempts to start, the application crashes, faulting
ntdll.dll.
Here's the full report:
Version=1
EventType=APPCRASH
EventTime=130439647026768209
ReportType=2
Consent=1
UploadTime=130439647028330903
ReportIdentifier=3746a68c-d61e-11e3-8274-a0d3c1649daf
IntegratorReportIdentifier=3746a68b-d61e-11e3-8274-a0d3c1649daf
NsAppName=mstsc.exe
Response.BucketId=9d51053a0de726f71caf0089c5f1a003
Response.BucketTable=4
Response.LegacyBucketId=85910585471
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=mstsc.exe
Sig[1].Name=Application Version
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Application Timestamp
Sig[2].Value=5215e2b5
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.3.9600.17031
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=530895af
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000065e8e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=63ce
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=63ceeeac50cf5b8b7f791d66d3e2b38b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=bafb
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=bafbbbe46897d1db0fb56c7e37c45a7b
UI[2]=C:\Windows\System32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Windows\System32\mstsc.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\GDI32.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\msvcrt.dll
LoadedModule[8]=C:\Windows\system32\ole32.dll
LoadedModule[9]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[10]=C:\Windows\system32\SHELL32.dll
LoadedModule[11]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\COMCTL32.dll
LoadedModule[12]=C:\Windows\system32\COMDLG32.dll
LoadedModule[13]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\system32\CRYPT32.dll
LoadedModule[15]=C:\Windows\System32\WINHTTP.dll
LoadedModule[16]=C:\Windows\System32\credui.dll
LoadedModule[17]=C:\Windows\System32\Secur32.dll
LoadedModule[18]=C:\Windows\System32\CRYPTUI.dll
LoadedModule[19]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[20]=C:\Windows\system32\WS2_32.dll
LoadedModule[21]=C:\Windows\System32\NETAPI32.dll
LoadedModule[22]=C:\Windows\system32\RPCRT4.dll
LoadedModule[23]=C:\Windows\System32\WINMM.dll
LoadedModule[24]=C:\Windows\System32\IPHLPAPI.DLL
LoadedModule[25]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[26]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[27]=C:\Windows\system32\MSASN1.dll
LoadedModule[28]=C:\Windows\system32\NSI.dll
LoadedModule[29]=C:\Windows\System32\netutils.dll
LoadedModule[30]=C:\Windows\System32\srvcli.dll
LoadedModule[31]=C:\Windows\System32\wkscli.dll
LoadedModule[32]=C:\Windows\System32\WINMMBASE.dll
LoadedModule[33]=C:\Windows\System32\WINNSI.DLL
LoadedModule[34]=C:\Windows\System32\SHCORE.DLL
LoadedModule[35]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[36]=C:\Windows\System32\SSPICLI.DLL
LoadedModule[37]=C:\Windows\system32\IMM32.DLL
LoadedModule[38]=C:\Windows\system32\MSCTF.dll
LoadedModule[39]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[40]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[41]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[42]=C:\Windows\system32\uxtheme.dll
LoadedModule[43]=C:\ProgramData\Z@!-2133ded7-d902-4368-add8-1834423173b7.tmp
LoadedModule[44]=C:\Windows\system32\PSAPI.DLL
LoadedModule[45]=C:\Windows\system32\dwmapi.dll
LoadedModule[46]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[47]=C:\Windows\System32\CRYPTSP.dll
LoadedModule[48]=C:\Windows\system32\rsaenh.dll
LoadedModule[49]=C:\Windows\System32\bcrypt.dll
LoadedModule[50]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[51]=C:\Windows\System32\credssp.dll
LoadedModule[52]=C:\Windows\System32\NTASN1.dll
LoadedModule[53]=C:\Windows\System32\ncrypt.dll
LoadedModule[54]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[55]=C:\Windows\System32\PROPSYS.dll
LoadedModule[56]=C:\Windows\System32\mstscax.dll
LoadedModule[57]=C:\Windows\System32\d2d1.dll
LoadedModule[58]=C:\Windows\System32\d3d11.dll
LoadedModule[59]=C:\Windows\System32\MSACM32.dll
LoadedModule[60]=C:\Windows\System32\VERSION.dll
LoadedModule[61]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[62]=C:\Windows\System32\DWrite.dll
LoadedModule[63]=C:\Windows\System32\pdh.dll
LoadedModule[64]=C:\Windows\System32\dxgi.dll
LoadedModule[65]=C:\Windows\system32\explorerframe.dll
LoadedModule[66]=C:\Windows\system32\DUser.dll
LoadedModule[67]=C:\Windows\system32\DUI70.dll
LoadedModule[68]=C:\Windows\system32\WINTRUST.dll
LoadedModule[69]=C:\Windows\System32\DPAPI.dll
LoadedModule[70]=C:\Program Files\Hewlett-Packard\SimplePass\vchannel.dll
LoadedModule[71]=C:\Windows\System32\mfc100.dll
LoadedModule[72]=C:\Windows\System32\MSVCR100.dll
LoadedModule[73]=C:\Windows\System32\MSIMG32.dll
LoadedModule[74]=C:\Windows\System32\MFC100ENU.DLL
LoadedModule[75]=C:\Program Files\Hewlett-Packard\SimplePass\storeng.dll
LoadedModule[76]=C:\Windows\System32\ACTIVEDS.dll
LoadedModule[77]=C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll
LoadedModule[78]=C:\Windows\System32\adsldpc.dll
LoadedModule[79]=C:\Windows\System32\LOGONCLI.DLL
LoadedModule[80]=C:\Windows\system32\WLDAP32.dll
LoadedModule[81]=C:\Windows\System32\DSROLE.DLL
LoadedModule[82]=C:\Windows\System32\SAMCLI.DLL
LoadedModule[83]=C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll
LoadedModule[84]=C:\Windows\System32\WTSAPI32.dll
LoadedModule[85]=C:\Windows\System32\MSVCP100.dll
LoadedModule[86]=C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll
LoadedModule[87]=C:\Windows\system32\MF.dll
LoadedModule[88]=C:\Windows\System32\MFCORE.DLL
LoadedModule[89]=C:\Windows\System32\ksuser.dll
LoadedModule[90]=C:\Windows\system32\MFPlat.dll
LoadedModule[91]=C:\Windows\System32\RTWorkQ.DLL
LoadedModule[92]=C:\Windows\System32\AVRT.dll
LoadedModule[93]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[94]=C:\Windows\System32\MMDevApi.dll
LoadedModule[95]=C:\Windows\System32\perfos.dll
LoadedModule[96]=C:\Windows\System32\msxml6.dll
LoadedModule[97]=C:\Windows\system32\NLAapi.dll
LoadedModule[98]=C:\Windows\System32\rasadhlp.dll
LoadedModule[99]=C:\Windows\System32\WINSTA.dll
LoadedModule[100]=C:\Windows\System32\profapi.dll
LoadedModule[101]=C:\Windows\System32\AUDIOSES.DLL
LoadedModule[102]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[103]=C:\Windows\System32\dhcpcsvc6.DLL
LoadedModule[104]=C:\Windows\System32\dhcpcsvc.DLL
LoadedModule[105]=C:\Windows\System32\webio.dll
LoadedModule[106]=C:\Windows\system32\mswsock.dll
LoadedModule[107]=C:\Windows\System32\DNSAPI.dll
LoadedModule[108]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[109]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[110]=C:\Windows\system32\schannel.DLL
LoadedModule[111]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[112]=C:\Windows\system32\msv1_0.DLL
LoadedModule[113]=C:\Windows\System32\cryptdll.dll
LoadedModule[114]=C:\Windows\system32\tspkg.DLL
LoadedModule[115]=C:\Windows\System32\wdmaud.drv
LoadedModule[116]=C:\Windows\System32\msacm32.drv
LoadedModule[117]=C:\Windows\System32\midimap.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Remote Desktop Connection
AppPath=C:\Windows\System32\mstsc.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A985A2F580E1E14BEC155E8CD1820F72
Any help would be greatly appreciated!
-KyleHi Kyle,
Please uninstall HP SimplePass and then test to see if the problem is resolved.
Thanks.
-TP
This worked for me.
For reference - only crashed when accessing a 2012 server through a gateway (didn't have one I could connect to directly at the time). Didn't crash when accessing a 2008 server directly. -
Transform Tool - Photoshop CS6 crashing on Mac
Is any one having trouble with the Transform Tool in Photoshop CS6 crashing when trying to resize on Mac?
I've got Photoshop CS6 Extended with software version: 13.0.6
Mac Software Version: Yosemite 10.10.2
Any help would be appreciated.What is your setup like? How much installed RAM, how much available hard disk space? Separate drive for Photoshop scratch?
Have you already tried trashing your Photoshop preferences yet and letting the application create new ones for you? Have you Repaired Permissions with Apple's Disk Utility? If not, do both at once.
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
LabVIEW crashes with ntdll.dll!7C911e58 as the error in debugger.
I am running a streaming video application (VLC) in LabVIEW as an activeX control. There are 6 separate containers with different streams in each.
Labview Crashes citing ntdll.dll!7C911e58 as the error in debugger when I try to run the VI.
As well, every 4th attempt to run the VI results in the BSOD.
Does anyone know what I can do to try and fix this serious error?
Regards,
SeanWhich version of LabVIEW do you have? There wasn't a LabVIEW 7.2. Did you mean 7.1.1?
Did you get an error log generated? That would be useful in diagnosing the problem. This KB reviews its location:
http://digital.ni.com/public.nsf/allkb/54E361E3FF477EC186256C320068184F?OpenDocument
Trey B
Applications Engineering
National Instruments -
Persistent Photoshop CS6 crashes
We've been seeing Photoshop CS6 crashes anywhere from once a week to more than once a day for weeks now. I've looked into suggestions for fixing the problem and have gone to the trouble of deleting Photoshop completely and reinstalling to the trouble of wiping out the entire main drive and reinstalling the OS and the few apps we use, and most recently installing a 250GB SSD HD dedicated to being the scratch disk for Photoshop.
Our normal use for Photoshop on this machine is taking large scans (often of several hundred megabytes) and cropping and color correction for art reproduction output.
I have several crash reports, but looking through the Exception Type and Codes it changes from one time to the next.
The Mac specs include the following:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
System Version: Mac OS X 10.6.8 (10K549)
Photoshop specs are as follows:
Adobe Photoshop CS6:
Version: 13.0.6
Last Modified: 6/8/14 12:57 PM
Kind: Intel
64-Bit (Intel): Yes
Get Info String: 13.0.6 (20131025.r.54 2013/10/25:21:00:00)
Location: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app
Here are some samples of the top sections of recent crash reports. I'll post the most recent one in it's entirety in a second post in the thread.
1.
Process: Path: Identifier: Version: Code Type: Parent Process: launchd [99]
Adobe Photoshop CS6 [988] /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 com.adobe.Photoshop
13.0.6 (13.0.6.54) X86-64 (Native)
Date/Time: 2014-06-16 17:00:34.809 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 192010 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 138445 sec Per-App Crashes Since Last Report: 4 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
2.
Process: Adobe Photoshop CS6 [330] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [106]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-19 12:16:17.295 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 98837 sec Crashes Since Last Report: 4 Per-App Interval Since Last Report: 82346 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
3.
Process: Adobe Photoshop CS6 [244] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:04:08.000 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 169058 sec Crashes Since Last Report: 5 Per-App Interval Since Last Report: 146783 sec Per-App Crashes Since Last Report: 2 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
4.
Process: Adobe Photoshop CS6 [1171] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:57:54.182 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 172281 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 149957 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000014cb996f4 Crashed Thread: 3Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Photoshop cs6 crashes - atio6axx.dll faulting
Hello,
I have a Windows 7 64 bit installed and whenever I play a little with my photoshop cs6 it crashes.
On event viewer of windows it says
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: atio6axx.dll, version: 6.14.10.11631, time stamp: 0x4f8b14ac
Exception code: 0xc0000005
Fault offset: 0x0000000000b520b5
Faulting process id: 0x2a60
Faulting application start time: 0x01ce52e148491bee
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\atio6axx.dll
Report Id: a05818ce-bed4-11e2-8d9f-5453ed1bbd08
I've installed the latest AMD catalyst driver, and still crashes occur.
Thanks,
SagiHello,
I realize this is over a year old post but as it comes second in search engine with keywords "atio6axx.dll crash" I wanted to answer my solution to this.
I was having same problem with Photoshop CS6 but with Windows 8.1. You can guess by .dll name that problem is indeed with ATI/AMD and drivers. In my case, I was using Microsoft version of graphics driver since AMD has not published Win 8.1 64bit version drivers. I believe this is the reason of crash. I know that OP has installed AMD Catalyst but it really easy to not notice that it installed everything else except the display drivers.
Solution 1
- Go to Edit -> Preferences -> Performance. Untick "Use Graphics Processor".
Solution 2
With this you can actually use GPU support. I know this is not ideal but I have not encountered any problems with this solution yet. Everything is working fine.
- Close Photoshop.
- Go ahead and download BETA version of AMD drivers for your GPU. (Win 8, 64bit)
- Open extractor/installer and let it extract files (default: C:\AMD)
- After extraction, AMD installer should open. Close it.
- Press Windows button + Pause and open Device manager.
- Expand Display adapters and doubleclick your device.
- Go to Driver tab and click Update Driver.
- Click Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> Have a disk...
- Browse to folder where you extracted file and navigate to AMD\AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8\Packages\Drivers\Display\W86A_INF
- Pick "C8156445" (Make sure its C8 and not C7) from the list and press OK. Choose your GPU and press install. You screen will flick few times and you will hear plug in and plug out sounds. Give it a minute.
- Done. No need for a restart, photoshop should work now. -
Photoshop CS6 crashing on startup
Hi there,
I just downloaded CS6 on Windows 7 32bit, however whenever the program starts up, it will load up completely to the Photoshop interface and then a popup will appear stating that Photoshop has encountered an error and must close. The only option then is to close the program. Is there any way to fix this? The appcrash report is as follows:
Version=1
EventType=BEX
EventTime=130010524462040490
ReportType=2
Consent=1
UploadTime=130010524463900597
ReportIdentifier=553ec0a3-4fd5-11e2-8b03-00269e50e019
IntegratorReportIdentifier=553ec0a2-4fd5-11e2-8b03-00269e50e019
Response.BucketId=3048531249
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f61beba
Sig[3].Name=Fault Module Name
Sig[3].Value=WinTab32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e694df7
Sig[6].Name=Exception Offset
Sig[6].Value=6050c1b8
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fa66
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fa6696398de2b9f98383d7a3bf5c3ea1
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7c50
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7c5087f182cb6c569bc4ae95118d8529
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
UI[3]=Adobe Photoshop CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\mscms.dll
LoadedModule[13]=C:\Windows\system32\USERENV.dll
LoadedModule[14]=C:\Windows\system32\profapi.dll
LoadedModule[15]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCP100.dll
LoadedModule[16]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCR100.dll
LoadedModule[17]=C:\Windows\system32\OPENGL32.dll
LoadedModule[18]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[20]=C:\Windows\system32\GLU32.dll
LoadedModule[21]=C:\Windows\system32\DDRAW.dll
LoadedModule[22]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[27]=C:\Windows\system32\dwmapi.dll
LoadedModule[28]=C:\Windows\system32\WS2_32.dll
LoadedModule[29]=C:\Windows\system32\NSI.dll
LoadedModule[30]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[31]=C:\Program Files\Adobe\Adobe Photoshop CS6\cg.dll
LoadedModule[32]=C:\Program Files\Adobe\Adobe Photoshop CS6\cgGL.dll
LoadedModule[33]=C:\Program Files\Adobe\Adobe Photoshop CS6\ExtendScript.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScCore.dll
LoadedModule[35]=C:\Windows\system32\SHELL32.dll
LoadedModule[36]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CS6\adbeape.dll
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[39]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeOwl.dll
LoadedModule[41]=C:\Program Files\Adobe\Adobe Photoshop CS6\ahclient.dll
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\Normaliz.dll
LoadedModule[44]=C:\Windows\system32\iertutil.dll
LoadedModule[45]=C:\Windows\system32\urlmon.dll
LoadedModule[46]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXEDOMCore.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CS6\MPS.dll
LoadedModule[48]=C:\Program Files\Adobe\Adobe Photoshop CS6\PlugPlug.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbb.dll
LoadedModule[50]=C:\Windows\system32\IMM32.DLL
LoadedModule[51]=C:\Windows\system32\MSCTF.dll
LoadedModule[52]=C:\Windows\system32\guard32.dll
LoadedModule[53]=C:\Windows\system32\VERSION.dll
LoadedModule[54]=C:\Windows\system32\fltlib.dll
LoadedModule[55]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbbmalloc.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[57]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[58]=C:\Windows\system32\uxtheme.dll
LoadedModule[59]=C:\Program Files\PowerMenu\PowerMenuHook.dll
LoadedModule[60]=C:\Windows\system32\dnssd.dll
LoadedModule[61]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeLinguistic.dll
LoadedModule[62]=C:\Windows\system32\PSAPI.DLL
LoadedModule[63]=C:\Windows\system32\STI.DLL
LoadedModule[64]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[68]=C:\Windows\system32\wiatrace.dll
LoadedModule[69]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.dll
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSViews.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSArt.dll
LoadedModule[72]=C:\Windows\system32\propsys.dll
LoadedModule[73]=C:\Windows\system32\ntmarta.dll
LoadedModule[74]=C:\Windows\system32\WLDAP32.dll
LoadedModule[75]=C:\Windows\system32\c_g18030.dll
LoadedModule[76]=C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll
LoadedModule[77]=C:\Windows\system32\WINHTTP.dll
LoadedModule[78]=C:\Windows\system32\webio.dll
LoadedModule[79]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[80]=C:\Windows\system32\WINNSI.DLL
LoadedModule[81]=C:\Windows\system32\MSIMG32.dll
LoadedModule[82]=C:\Windows\system32\apphelp.dll
LoadedModule[83]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\FastCore.8BX
LoadedModule[84]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MMXCore.8BX
LoadedModule[85]=C:\Program Files\Adobe\Adobe Photoshop CS6\libmmd.dll
LoadedModule[86]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MultiProcessor Support.8BX
LoadedModule[87]=C:\Program Files\Adobe\Adobe Photoshop CS6\PLUGIN.dll
LoadedModule[88]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\ADM\ADMPlugin.apl
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CS6\LogSession.dll
LoadedModule[90]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeXMP.dll
LoadedModule[91]=C:\Program Files\Common Files\Adobe\Plug-Ins\CS6\File Formats\Camera Raw.8bi
LoadedModule[92]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[93]=C:\Windows\system32\wbemcomn.dll
LoadedModule[94]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[95]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[96]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[97]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIB.dll
LoadedModule[98]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIBUtils.dll
LoadedModule[99]=C:\Program Files\Adobe\Adobe Photoshop CS6\ACE.dll
LoadedModule[100]=C:\Program Files\Adobe\Adobe Photoshop CS6\AGM.dll
LoadedModule[101]=C:\Program Files\Adobe\Adobe Photoshop CS6\CoolType.dll
LoadedModule[102]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXE8SharedExpat.dll
LoadedModule[103]=C:\Windows\System32\msxml6.dll
LoadedModule[104]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[105]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScriptUIFlex.dll
LoadedModule[106]=C:\Program Files\Adobe\Adobe Photoshop CS6\adobe_caps.dll
LoadedModule[107]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[109]=C:\Windows\system32\WINSTA.dll
LoadedModule[110]=C:\Users\Username\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
LoadedModule[111]=C:\Windows\system32\dbghelp.dll
LoadedModule[112]=C:\Windows\system32\EhStorShell.dll
LoadedModule[113]=C:\Windows\system32\ntshrui.dll
LoadedModule[114]=C:\Windows\system32\srvcli.dll
LoadedModule[115]=C:\Windows\system32\cscapi.dll
LoadedModule[116]=C:\Windows\system32\slc.dll
LoadedModule[117]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll
LoadedModule[118]=C:\Windows\system32\Pen_Tablet.dll
LoadedModule[119]=C:\Windows\system32\SXS.DLL
LoadedModule[120]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_core.dll
LoadedModule[121]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_ogl.dll
LoadedModule[122]=C:\Windows\system32\atioglxx.dll
LoadedModule[123]=C:\Windows\system32\atiadlxx.dll
LoadedModule[124]=C:\Windows\system32\WINTRUST.dll
LoadedModule[125]=C:\Windows\system32\CRYPT32.dll
LoadedModule[126]=C:\Windows\system32\MSASN1.dll
LoadedModule[127]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapeengine.dll
LoadedModule[128]=C:\Windows\system32\OLEACC.dll
LoadedModule[129]=C:\Windows\system32\COMDLG32.dll
LoadedModule[130]=C:\Windows\system32\WINMM.dll
LoadedModule[131]=C:\Windows\system32\msi.dll
LoadedModule[132]=C:\Windows\system32\DSOUND.dll
LoadedModule[133]=C:\Windows\system32\POWRPROF.dll
LoadedModule[134]=C:\Windows\system32\DNSAPI.dll
LoadedModule[135]=C:\Windows\system32\mlang.dll
LoadedModule[136]=C:\Windows\system32\Secur32.dll
LoadedModule[137]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[138]=C:\Windows\system32\credssp.dll
LoadedModule[139]=C:\Windows\system32\schannel.DLL
LoadedModule[140]=C:\Windows\system32\icm32.dll
LoadedModule[141]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[142]=C:\Windows\system32\wdmaud.drv
LoadedModule[143]=C:\Windows\system32\ksuser.dll
LoadedModule[144]=C:\Windows\system32\AVRT.dll
LoadedModule[145]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[146]=C:\Windows\system32\msacm32.drv
LoadedModule[147]=C:\Windows\system32\MSACM32.dll
LoadedModule[148]=C:\Windows\system32\midimap.dll
LoadedModule[149]=C:\Windows\system32\mswsock.dll
LoadedModule[150]=C:\Windows\System32\wshtcpip.dll
LoadedModule[151]=C:\Windows\System32\wship6.dll
LoadedModule[152]=C:\Program Files\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Adobe Photoshop CS6
AppPath=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
The Event Logger details are as follows:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61beba
Faulting module name: WinTab32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4e694df7
Exception code: 0xc0000005
Fault offset: 0x6050c1b8
Faulting process id: 0x22fc
Faulting application start time: 0x01cde3e200caf967
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: WinTab32.dll
Report Id: 553ec0a2-4fd5-11e2-8b03-00269e50e019
Any help would be very, very appreciated. Thank you.The crash is in WinTab - related to your tablet.
You probably need to update the tablet driver. -
Photoshop CS6 Crashing while Iddle
I leave my computer on all day. This is a new system Windows 7 Pro, 6 core i7 64 bit, 32MB of ram. Using CS 6 64 bit as well. I've had two crashes happen while being away from the house when returning to my computer and logging back on I have a crash message from Photoshop and have to ok and let the application close. I have to note that my Windows 7 system logs off by itself after a long time of inactivity and I just log on myself again. I have other application open like Windows live Mail, 3D Coat and DAZ Studio but so far no crash with those, the only one seems to be Photoshop CS6. Here's the two reports from Windows Event Viewer:
1st crash: 12/7/2012
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000029c12
Faulting process id: 0x19ac
Faulting application start time: 0x01cdd47c9dba0621
Faulting application path: E:\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 093a26f5-40aa-11e2-9033-3085a999ac96
2nd crash:12/9/2012
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: Pen_Tablet.dll_unloaded, version: 0.0.0.0, time stamp: 0x50a41e6f
Exception code: 0xc0000005
Fault offset: 0x000007feedbf0ac5
Faulting process id: 0x1774
Faulting application start time: 0x01cdd4b6f808eda3
Faulting application path: E:\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: Pen_Tablet.dll
Report Id: 73f57fd7-4261-11e2-9033-3085a999ac96Hmm, now I can reply!!! Looks like the forum was acting up on me before and I could log on but couldn't post. Anyways I read your PM and answered. I've had crashes on other applications and I think my crash is not related to Photoshop but Windows 7 power saving configuration since the application in front is the one that crashes when Windows wakes up. This is how I get to the General report.
in Event Viewer I went thru Event Viewer (Local) then Custom Views and then Administrative Events. Then I have two tabs, one says "General" and the other Says "Details". The "General" tab is the one that has the format you want. Please let me know if I can help you further.
For continuity sake this is the new crash I had, these "on wake up crashes" started to happen after I upgraded my cable modem.
Faulting application name: 3d-CoatDX64C.exe, version: 1.0.0.1, time stamp: 0x5054babf
Faulting module name: 3d-CoatDX64C.exe, version: 1.0.0.1, time stamp: 0x5054babf
Exception code: 0xc000041d
Fault offset: 0x0000000001b76415
Faulting process id: 0x10ac
Faulting application start time: 0x01cdd6d9e66fe856
Faulting application path: E:\Program Files\3D-Coat-V3\3d-CoatDX64C.exe
Faulting module path: E:\Program Files\3D-Coat-V3\3d-CoatDX64C.exe
Report Id: 0022478a-431a-11e2-9033-3085a999ac96 -
Photoshop CS6 crashes on large files
I'm using/testing Photoshop CS6 for our company. We are using CS5 for 2 years with no issues. But PS CS6 crashes on lareg files. Say above 100Mb, with some layers. When saving the file, PS just closes with no message. Windows than says PS stopped working. And in the Eventviewer there is a error event.
I'n running no extra pluginns, just CS6 standard, fully up to date. Windows 7 32bits, 4Gb of RAM, 1 harddisk, Mac mini with i7, fully up to date.
CS5 never gave issues with the same files.Ok, found the log.
But first I tried the reset option. But that didn't solf it. It still crashes on large files when saving. I also disabled the retsore-option. But no solution.
Here the crashlog:
Version=1
EventType=APPCRASH
EventTime=129965968814622985
ReportType=2
Consent=1
ReportIdentifier=69063f7a-274f-11e2-817d-f81edff5eae0
IntegratorReportIdentifier=69063f79-274f-11e2-817d-f81edff5eae0
Response.type=4
Sig[0].Name=Naam van de toepassing
Sig[0].Value=Photoshop.exe
Sig[1].Name=Versie van toepassing
Sig[1].Value=13.0.1.0
Sig[2].Name=Tijdstempel van toepassing
Sig[2].Value=5022da52
Sig[3].Name=Naam van foutmodule
Sig[3].Value=Photoshop.exe
Sig[4].Name=Versie van foutmodule
Sig[4].Value=13.0.1.0
Sig[5].Name=Tijdstempel van foutmodule
Sig[5].Value=5022da52
Sig[6].Name=Uitzonderingscode
Sig[6].Value=c0000005
Sig[7].Name=Uitzonderingsmarge
Sig[7].Value=00b1a653
DynamicSig[1].Name=Versie van besturingssysteem
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Landinstelling-id
DynamicSig[2].Value=1043
DynamicSig[22].Name=Aanvullende informatie 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Aanvullende informatie 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Aanvullende informatie 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Aanvullende informatie 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
UI[3]=Adobe Photoshop CS6 werkt niet meer
UI[4]=U kunt online naar een oplossing voor het probleem zoeken.
UI[5]=Online naar een oplossing zoeken en dit programma sluiten
UI[6]=Later online naar een oplossing zoeken en dit programma sluiten
UI[7]=Het programma sluiten
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600. 17007_none_72f44f3186198a88\gdiplus.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\mscms.dll
LoadedModule[13]=C:\Windows\system32\USERENV.dll
LoadedModule[14]=C:\Windows\system32\profapi.dll
LoadedModule[15]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCP100.dll
LoadedModule[16]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCR100.dll
LoadedModule[17]=C:\Windows\system32\OPENGL32.dll
LoadedModule[18]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[20]=C:\Windows\system32\GLU32.dll
LoadedModule[21]=C:\Windows\system32\DDRAW.dll
LoadedModule[22]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[27]=C:\Windows\system32\dwmapi.dll
LoadedModule[28]=C:\Windows\system32\WS2_32.dll
LoadedModule[29]=C:\Windows\system32\NSI.dll
LoadedModule[30]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[31]=C:\Program Files\Adobe\Adobe Photoshop CS6\cg.dll
LoadedModule[32]=C:\Program Files\Adobe\Adobe Photoshop CS6\cgGL.dll
LoadedModule[33]=C:\Program Files\Adobe\Adobe Photoshop CS6\ExtendScript.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScCore.dll
LoadedModule[35]=C:\Windows\system32\SHELL32.dll
LoadedModule[36]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CS6\adbeape.dll
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_ none_508ed732bcbc0e5a\MSVCR90.dll
LoadedModule[39]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_ none_508ed732bcbc0e5a\MSVCP90.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeOwl.dll
LoadedModule[41]=C:\Program Files\Adobe\Adobe Photoshop CS6\ahclient.dll
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\urlmon.dll
LoadedModule[44]=C:\Windows\system32\CRYPT32.dll
LoadedModule[45]=C:\Windows\system32\MSASN1.dll
LoadedModule[46]=C:\Windows\system32\iertutil.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXEDOMCore.dll
LoadedModule[48]=C:\Program Files\Adobe\Adobe Photoshop CS6\MPS.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CS6\PlugPlug.dll
LoadedModule[50]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbb.dll
LoadedModule[51]=C:\Windows\system32\IMM32.DLL
LoadedModule[52]=C:\Windows\system32\MSCTF.dll
LoadedModule[53]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbbmalloc.dll
LoadedModule[54]=C:\Windows\system32\VERSION.dll
LoadedModule[55]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
LoadedModule[56]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[57]=C:\Windows\system32\uxtheme.dll
LoadedModule[58]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[59]=C:\Windows\system32\dnssd.dll
LoadedModule[60]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeLinguistic.dll
LoadedModule[61]=C:\Windows\system32\PSAPI.DLL
LoadedModule[62]=C:\Windows\system32\STI.DLL
LoadedModule[63]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[64]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[65]=C:\Windows\system32\rsaenh.dll
LoadedModule[66]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[67]=C:\Windows\system32\wiatrace.dll
LoadedModule[68]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.dll
LoadedModule[69]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSViews.dll
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSArt.dll
LoadedModule[71]=C:\Windows\system32\c_g18030.dll
LoadedModule[72]=C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll
LoadedModule[73]=C:\Windows\system32\WINHTTP.dll
LoadedModule[74]=C:\Windows\system32\webio.dll
LoadedModule[75]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[76]=C:\Windows\system32\WINNSI.DLL
LoadedModule[77]=C:\Windows\system32\MSIMG32.dll
LoadedModule[78]=C:\Windows\system32\apphelp.dll
LoadedModule[79]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\FastCore.8BX
LoadedModule[80]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MMXCore.8BX
LoadedModule[81]=C:\Program Files\Adobe\Adobe Photoshop CS6\libmmd.dll
LoadedModule[82]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MultiProcessor Support.8BX
LoadedModule[83]=C:\Program Files\Adobe\Adobe Photoshop CS6\PLUGIN.dll
LoadedModule[84]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\ADM\ADMPlugin.apl
LoadedModule[85]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobePIP.dll
LoadedModule[86]=C:\Program Files\Adobe\Adobe Photoshop CS6\LogSession.dll
LoadedModule[87]=C:\Windows\system32\ntmarta.dll
LoadedModule[88]=C:\Windows\system32\WLDAP32.dll
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeXMP.dll
LoadedModule[90]=C:\Program Files\Common Files\Adobe\Plug-Ins\CS6\File Formats\Camera Raw.8bi
LoadedModule[91]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[92]=C:\Windows\system32\wbemcomn.dll
LoadedModule[93]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[94]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[95]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[96]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIB.dll
LoadedModule[97]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIBUtils.dll
LoadedModule[98]=C:\Program Files\Adobe\Adobe Photoshop CS6\ACE.dll
LoadedModule[99]=C:\Program Files\Adobe\Adobe Photoshop CS6\AGM.dll
LoadedModule[100]=C:\Program Files\Adobe\Adobe Photoshop CS6\CoolType.dll
LoadedModule[101]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXE8SharedExpat.dll
LoadedModule[102]=C:\Windows\system32\icm32.dll
LoadedModule[103]=C:\Windows\System32\msxml6.dll
LoadedModule[104]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[105]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScriptUIFlex.dll
LoadedModule[106]=C:\Program Files\Adobe\Adobe Photoshop CS6\adobe_caps.dll
LoadedModule[107]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[109]=C:\Windows\system32\WINSTA.dll
LoadedModule[110]=C:\Windows\system32\AcSignIcon.dll
LoadedModule[111]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148 _none_4bf5400abf9d60b7\mfc90u.dll
LoadedModule[112]=C:\Windows\system32\EhStorShell.dll
LoadedModule[113]=C:\Windows\system32\PROPSYS.dll
LoadedModule[114]=C:\Windows\System32\cscui.dll
LoadedModule[115]=C:\Windows\System32\CSCDLL.dll
LoadedModule[116]=C:\Windows\system32\CSCAPI.dll
LoadedModule[117]=C:\Windows\system32\ntshrui.dll
LoadedModule[118]=C:\Windows\system32\srvcli.dll
LoadedModule[119]=C:\Windows\system32\slc.dll
LoadedModule[120]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll
LoadedModule[121]=C:\Windows\system32\WinTab32.dll
LoadedModule[122]=C:\Windows\system32\Wacom_Tablet.dll
LoadedModule[123]=C:\Windows\system32\SXS.DLL
LoadedModule[124]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_core.dll
LoadedModule[125]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_ogl.dll
LoadedModule[126]=C:\Windows\system32\nvoglv32.DLL
LoadedModule[127]=C:\Windows\system32\WINTRUST.dll
LoadedModule[128]=C:\Windows\system32\oleacc.dll
LoadedModule[129]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapeengine.dll
LoadedModule[130]=C:\Windows\system32\COMDLG32.dll
LoadedModule[131]=C:\Windows\system32\WINMM.dll
LoadedModule[132]=C:\Windows\system32\msi.dll
LoadedModule[133]=C:\Windows\system32\DSOUND.dll
LoadedModule[134]=C:\Windows\system32\POWRPROF.dll
LoadedModule[135]=C:\Windows\system32\DNSAPI.dll
LoadedModule[136]=C:\Windows\system32\dbghelp.dll
LoadedModule[137]=C:\Windows\system32\mlang.dll
LoadedModule[138]=C:\Windows\system32\Secur32.dll
LoadedModule[139]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[140]=C:\Windows\system32\credssp.dll
LoadedModule[141]=C:\Windows\system32\schannel.DLL
LoadedModule[142]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[143]=C:\Windows\system32\wdmaud.drv
LoadedModule[144]=C:\Windows\system32\ksuser.dll
LoadedModule[145]=C:\Windows\system32\AVRT.dll
LoadedModule[146]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[147]=C:\Windows\system32\msacm32.drv
LoadedModule[148]=C:\Windows\system32\MSACM32.dll
LoadedModule[149]=C:\Windows\system32\midimap.dll
LoadedModule[150]=C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll
LoadedModule[151]=C:\Windows\system32\mswsock.dll
LoadedModule[152]=C:\Windows\System32\wshtcpip.dll
LoadedModule[153]=C:\Windows\System32\wship6.dll
LoadedModule[154]=C:\Program Files\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher.dll
LoadedModule[155]=C:\Program Files\Adobe\Adobe Photoshop CS6\updaternotifications.dll
LoadedModule[156]=C:\Windows\system32\NETAPI32.dll
LoadedModule[157]=C:\Windows\system32\netutils.dll
LoadedModule[158]=C:\Windows\system32\wkscli.dll
LoadedModule[159]=C:\Windows\system32\taskschd.dll
LoadedModule[160]=C:\Windows\system32\MPR.dll
LoadedModule[161]=C:\Windows\System32\drprov.dll
LoadedModule[162]=C:\Windows\System32\ntlanman.dll
LoadedModule[163]=C:\Windows\System32\davclnt.dll
LoadedModule[164]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[165]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[166]=C:\Windows\system32\actxprxy.dll
LoadedModule[167]=C:\Program Files\Internet Explorer\ieproxy.dll
LoadedModule[168]=C:\Windows\system32\thumbcache.dll
LoadedModule[169]=C:\Windows\system32\SearchFolder.dll
LoadedModule[170]=C:\Windows\system32\SHDOCVW.dll
LoadedModule[171]=C:\Windows\system32\ieframe.DLL
LoadedModule[172]=C:\Windows\System32\cscobj.dll
LoadedModule[173]=C:\Program Files\Common Files\Autodesk Shared\AcSignCore16.dll
LoadedModule[174]=C:\Windows\system32\PhotoMetadataHandler.dll
LoadedModule[175]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_ocl.dll
LoadedModule[176]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[177]=C:\Windows\system32\wpdshext.dll
LoadedModule[178]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[179]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[180]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[181]=C:\Program Files\Windows Portable Devices\SqmApi.dll
FriendlyEventName=Werkt niet meer
ConsentKey=APPCRASH
AppName=Adobe Photoshop CS6
AppPath=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe -
Photoshop CS6 crashes when doing anything
I can start it just fine, but it crashes when I open a new file. Happen on both x86 and x64. I find it weird that I can run After Effects CS6. But not photoshop, So please help me.
System File:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:11, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2511 MHz
Built-in memory: 1918 MB
Free memory: 864 MB
Memory available to Photoshop: 1533 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6150SE nForce 430/integrated/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce 6150SE nForce 430
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 6150SE nForce 430
Video Card Memory: 128 MB
Video Rect Texture Size: 4096
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\EPICST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.0G, 226.0G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Windows 7 Crash Log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.697
Fault Module Timestamp: 506b3253
Exception Code: c0000005
Exception Offset: 000ec5a8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Mac-user myself, so I can just offer generic advice …
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
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