Photoshop CS6 crashing on MAC. You don't have permission to use "AdobeCrashDaemon"

We are having issue with users unable to open Photoshop on MAC machines at school network. 34 machines that are in the Media Device Group on the profile manager. If remove them from the device group the applications work.
Product: Adobe CS6 Master Collection
OS Version: MAC OS X 10.9.4
Machines: 34 iMAC
Crash log: Process: Adobe Photoshop CS6 [942] Path: /Applications/Adobe - Pastebin.com

Well, you have to allow the process and/ or fix your permissions. The error log shows a posix_spawn failure and it also lists various privilege escalation failures, meaning the process never even starts properly due to insufficient privileges. Beyond that nobody can tell you much. This is an issue completely outside the Adobe apps.
Mylenium

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How to resolve "You don't have permission to use the application" errors?

We've been struggling with managed preferences, specifically applications, for a few users. They have mobile home folders which live on a Mac OS X 10.6.x Snow Leopard Server AFP server, preferences which are managed (by group) on a Mac OS X 10.6.5 Snow Leopard Server Open Directory Master, and the clients are running Mac OS X 10.6.4 Snow Leopard (bound to the Open Directory Master). There are also two Mac OS X 10.6.4 Snow Leopard Server Open Directory Replicas. We always manage applications and DO NOT sign the apps when adding them in Workgroup Manager.
Essentially, key applications are unable to run due to the "You don't have permission to use the application" errors, even though they're explicitly whitelisted. (See some prior investigation over on Serverfault.) After seeing that the Mac OS X 10.6.5 Server update included the following fixes, we upgraded our Open Directory Master to 10.6.5:
* Addresses an issue that could prevent managed preferences from being applied when a user logs in on a workstation that has been idle.
* Fixes an issue that could prevent administrators from bypassing client management settings on a workstation.
This seemed to improve the situation slightly, our most important application now seems to be allowed. Occasionally, it'll give the same error, but a simple log out & back in allows it again. We have not upgraded the client workstations with the Mac OS X 10.6.5 update as it doesn't note any related fixes and we haven't fully qualified it for mass deployment.
We now have two applications that live in ~/Applications which are explicitly whitelisted (again, NOT signed), which fail with the same error, but logging out & back in does not resolve it. `sudo mcxrefresh -n 'user'` doesn't resolve the issue. In fact, `sudo /System/Library/CoreServices/ManagedClient.app/Contents/MacOS/ManagedClient -f -u `id -u 'username'`` fails with the following error:
ManagedClient- bad parameter to -u option: use format '-u 501'
Today I was able to catch the following in /var/log/system.log while attempting to run one said applications:
Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker checkApp:csFlags:] [954:user] -- * Incoming app appears to be masquerading as white listed app and failed signature validation: /Users/user/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro. Note: This may be a valid app of a different version than what was whitelisted (on a different volume?)
Dec 22 17:36:24 hostname [0x0-0xa42a42].com.filemaker.filemakerpro[43304]: launch of /Users/user/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro was blocked
Dec 22 17:36:24 hostname com.apple.launchd.peruser.1340[6375] ([0x0-0xa42a42].com.filemaker.filemakerpro[43304]): Exited with exit code: 255
Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker(Private) _removeAppFromWhiteList:] [1362:user] -- * Couldn't find local user record
So, even though the apps are listed in Workgroup Manager and are unsigned, and also appear in '/Library/Managed Preferences/user/com.apple.applicationaccess.new.plist', it appears that the client somehow thinks they don't match what's in the whitelist even thought WE DON'T SIGN THEM WHEN WE ADD THEM!
What might be causing this? Any further troubleshooting tips would be GREATLY appreciated!

According to the [Code Signing Guide|http://developer.apple.com/library/mac/#documentation/Security/Conceptual /CodeSigningGuide/Procedures/Procedures.html#//apple_ref/doc/uid/TP40005929-CH4- SW2], it appears that there is no way to remove signing (emphasis mine):
"You can take a partial-update approach to revising your code on the user’s system. To do so, sign the new version as usual, then calculate the differences between the new and the old signed versions, and transmit the differences. Because the differences include the new signature data, the result of installing the changes on the end-user's system will be the newly signed version. You cannot patch a signed application in the field. If you do so, the system will notice that the application has changed and will invalidate the signature, +and there is no way to re-validate or resign the application in the field.+"
Upon further investigation, the version of FileMaker 5.5 in question appears to be signed even after a fresh install from original install media. I wouldn't have thought Code Signing was around back then (2001). And the code signing appears to match between the fresh install (to a new location) and the original install. I'll attempt to sign it in WGM and install the same, signed copy everywhere.
Also, I looked at one of our other working primary applications (4D.app) and it is unsigned, but appears in the Firewall as "Allow incoming connections", so I don't believe that the Application Firewall is necessarily signing apps automatically (but I certainly won't be ruling it out).
I haven't checked yet, but the other application that's failing is "Parallels Desktop 6", which I'd bet is signed. I wonder if the "Automatically allow signed software to receive incoming connections", which is checked, would come into play at all?
Thanks for pointing out how to use `codesign` to check whether an application is signed or not, this seems to be the first real break on this case.

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You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
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Hi,
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If the parental controls just don't work - and frankly I'm tired of wasting all this time trying to fix the bugs - can someone recommend a program that will restrict certain user accounts to any websites I haven't specified?
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Thanks Bob for that very fast reply!
But neither "Modifying hal configuration" nor "Using the Desktop Environment settings" (xfce) worked. So I tried the "I don't want this crap, how do I turn it off?" solution and well it works
Maybe I turn it back on in a month or so.. but for now i'm fine with no hot plugging but a working keyboard...
Thanks and Bye!
smax
Last edited by smaxer (2008-12-09 17:42:43)

"You don't have permission to use the application -" pop up in managed account

Hi All,
I have Net Nanny installed in my mac.
When my child login to his managed account the following messages pops up:
It does not matter which of the three choices I click, it keeps popping up.
In the Safari parental control I have the Net Nanny application allowed.
Today I deleted Net Nanny from the computer, but the mesage keeps popping up.
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I am feeling VERY desperate!
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hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ?   =   under the HD icon on desktop is written :
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I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
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When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
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How do I get the history and bookmarks to be functional when my Mac responds with "You don't have permission to rename the item "places.sqlite" as recommended in Solution 2, Part 2 - Create the database"?

Since installing Firefox 4 on my MacBook OS X version 10.6.7 I've been unable to activate my Bookmarks or history. When logging on Firefox I get an error message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application." When I follow the direction as stated in "The bookmarks and history system will not be functional, Solution 1: Restart your computer," it doesn't help. When I attempt Solution 2: My computer generates, ""You don’t have permission to rename the item “places.sqlite”

Start at http://www.mozilla.com and download the latest
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The extra startup pages are temporary -- read them. The next time
Firefox comes up you should be back to starting with your normal home page.
'''Note: Firefox must be down once the install starts. '''
Close Firefox with File>Exit. Then make sure Firefox is not running --
On Windows: check the "Processes" tab in the Windows Task Manager.
'''On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit'''
Permission errors on Mac:
'''If you were getting permission errors on a Mac, download the latest
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Welcome to the Apple Support Communities
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https://discussions.apple.com/message/20971272#20971272

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Photoshop CS6 crashing on MAC. You don't have permission to use "AdobeCrashDaemon"

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