Photoshop CS6 does not open files

I am trying to get Photoshop CS6 on my PC running under Windows 8 to open files. The open dialog box comes up, but it is frozen and I end up having to CTRL ALT DEL and end the task to get out of it. This has only happened since the last update. I noticed that people had this problem back in 2013 but there was no answers given. I am unable to open any file and therefore not really able to use Photoshop.

Ok. What I'm about to suggest is Uninstall-Clean-Reinstall
Read this Help Document, follow the instructions and download the Cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Uninstall
Run the CS/CC Cleaner. It will remove anything the uninstall missed. Those could be problem files or registry entries that are fouling things up.
After you clean do a fresh Reinstall.
Hopefully that fixes it.

Similar Messages

Photoshop CS6 will not open files

Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
Any suggestions?

Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

My photoshop cs6 does not open Nikon raw pictures

my photoshop cs6 does not open Nikon raw pictures

Check your version of ACR (Photoshop > About Plug-in > Camera Raw) and see on this list
Camera Raw plug-in | Supported cameras
whether your camera should be supported or not.

Photoshop CS6 does not open or create files

I am using Adobe Cloud. And have downloaded Photoshop CS6. Using it locally.
It was working fine. For weeks. The application still loads without error. But if I open a file nothing happens. No error message. But no file appears. And if I try to create a new file the same thing. No error message. But no new canvas to work with. In both cases nothing appears in the layers panel.
The Help menu gives me the option of deactivating. So I am assuming it is not an activation issue.
Fireworks works fine. Illustrator works fine. Only Photoshop has this problem.
I am running Windows 8. 64bit. 12gb. NVIDIA GeForce GTX 560 2gb. Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64. No optional 3rd party plugins.

Update 03/2/2013
I had enough I uninstalled Creative Cloud and secure wiped the Intel 520 SSD and the wiped the RevoDrive 3 X2. Installed windows 8 clean install and re-downloaded and installed all the Creative Cloud Apps.
1. After the install was completed clicking on Photoshop CS6* causes nothing to happen. No tasks open, nothing in task manager showing photoshop opening. It's like the request just goes away.
2. Figured maybe I need the updates, opened bridge clicked on help - updates.
3. All products had updates and updated them all.
4. All updates successful except for Photoshop and DynamicLinkmanager.
Photoshop Update Failed
Adobe Photoshop 13.0.1.1
Installation failed. Error Code: U44M2P7
So then I search the forums and find the option to manually download the CS6 update from Adobe.com. I did that and still nothing.
So in Windows 7 I could open Photoshop once per reboot and work. Now in Windows 8 I can't even get it to open.
There has to be an incompatibility with either:
1. Nvidia GTX680 4GB cards
2. Nvidia WHQL Latest Drivers
I draw that conclusion because PS CS6 has worked just fine until Nvidia Updates were installed. I know in 3D Mark III the card only reports as a 2GB and they claim it's purely cosmetic reporting. It also works fine on my Quadro 5000 card in another box.
Unable to open Photoshop CS6 in Windows 8 Pro
Unable to open using program Compatibility Troubleshooter Mode: Windows 7
Unable to open images in Adobe Camera Raw or Photoshop from within Bridge. No Errors it's like the request simply disappeared.
sniffer_GPU Report:
Device: 0000000000312F28 has video RAM(MB): 1868
Device: 00000000002FBB88 has video RAM(MB): 4095
Vendor string: NVIDIA Corporation
Renderer string: GeForce GTX 680/PCIe/SSE2
Version string: 3.0.0
OpenGL version as determined by Extensionator...
OpenGL Version 3.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
OpenCL ok, version=1.1 CUDA 4.2.1
Return code: 3
PS6 Executable Digital Signature:
sha1 - Monday, January 7, 2013 12:36:15 PM
System Info From Lightroom (Since PS6 doesn't open)
Operating system: (Build 9200)
Version: 6.2 [9200]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.2 GHz
Built-in memory: 65476.6 MB
Real memory available to Lightroom: 65476.6 MB
Real memory used by Lightroom: 159.9 MB (0.2%)
Virtual memory used by Lightroom: 123.0 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
System Hardware Specs:
OS Drive (Intel 520 240GB SSD)
Motherboard: Asus Rampage IV Extreme x79 Chipset
CPU: Intel i7 3930K
Memory: 64GB PC-2400 G.Skill
Adobe Creative Cloud is installed on the D:\ Drive which is an OCZ Revodrive 3 X2.
Video: EVGA GTX680 Classified 4GB Edition
Video Drivers: Nvidia 314.07, DirectX 11.0, API Version 11.1, Clock 1110Mhz
*Photoshop CS6 refers to both the x64 edition and 32bit edition. I've tried both.

Photoshop CS6 Will not open files\create new\function properly

Hello,
I have a licensed Photoshop CS6 installed on Windows 8.1 64bit.
This morning the software has started to have the following issue:
Photoshop will not create any new files (With the exclusion of spamming CTRL+N I have managed to open a new project)
Photoshop will not load an existing file through its panel of any format (double click on file yet nothing happens)
While trying to use any tool I have noticed that some of the clicks (Mouse or Keyboard) do not go through - some of them are being generated and some are not.
Sometimes Photoshop will not respond to clicks - if I drag a window other it forcing explorer to refresh the desktop the changes are being shown - otherwise Photoshop will remain stuck
After browsing the web for hours I have noticed a few people had similar issues as I have yet non of the steps which helped them to solve this issue have done any good to me.
I have taken the following steps:
Turned off "Use Graphic Processor"
Re-booted my computer
Re-installed Photoshop
Updated my graphic card's drivers
I have read another thread talking about some Nvidia cards which encounter issue with drivers yet I'm using an Radeon card - My PC spec:
Intel i7-3770 @ 3.4GHz
8GB RAM
ATI Radeon R7 200
Windows 8.1
I have made the following video which describes the issues: (The black screen is me popping ALT+CTRL+DEL)
http://www.dailymotion.com/video/x1xg3nc_photoshop-cs6-wont-load-new-files_tech
Thank you in advance!

We've heard of a few examples of this - but they always seem to come down to other applications interfering with UI in Photoshop, malware, or needing to reinstall the OS.
There have only been a handful of reports, and we haven't been able to isolate the cause - but we know that it is something outside of Photoshop. Sometimes it works shortly after rebooting the system, but then fails until the system is rebooted again (very strong evidence that the cause is outside of Photoshop). A few people have reported that after reinstalling the OS, the problem went away.

CS6 Does not open file due to program error

I have been using CS6 for quite sometime with no much issues at all. All the sudden, today, without any changes being made in my computer (iMAC IOS 10.9) the software stopped opening files when I went FILE/OPEN and selecting the file to open (jpg).
CS6 opens "finder" and then quickly the finder window dissapears (so no time to make any selection,,this is not related to a type of file since...I can never get to even select one..) and the message "Could not complete your request because of a program error". The only option is to click OK and that is it....
I now need to go and open finder and then navigate through to the file and the right click and choose Open with CS6 (anf the file opens)....
Any ideas about this? like I said..nothing has been done (except the lates PS update a couple of days ago ver. 13.0
Thanks,
Alex Viademonte

I tried reseting the Photoshop presets (which takes a lot of practice but
eventually got a "do you want to delete the Photoshop Presets" which I
did.... no changes with the behavior when trying to Open a location from
photoshop...
then I read about turning off Coverflow (but the only instructions I could
see were for Safari 4 ....and I'm running Safari 7".... anyway, is this
instruction supposed to be typed as one single instruction when accessing
Terminal ?
defaults write com.apple.Safari DebugSafari4IncludeFlowViewInBookmarksView
-bool NO
everywhere I look it seems as two separate commands like this... but
I couldn't get Terminal to type in two different lines.... so I typed
it altogether.
defaults write com.apple.Safari
DebugSafari4IncludeFlowViewInBookmarksView -bool NO -
at any rate,,, the problem is still there....
Once again, upgrading the software is NOT always a good idea.... clearly
the Apple guys ......got some issues here....

Photoshop does not open files sent from LR

Photoshop CS6 Extended does not open files sent from Lightroom. 4.4 on Win 7. What is wrong? PS starts but instead in LR the error "Could not open Photoshop appears.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Photoshop does not open file sent from LR

Photoshop CS6 Extended does not open files sent from Lightroom. 4.4 on Win 7. What is wrong? PS starts but instead in LR the error "Could not open Photoshop' appears.

BTW, I tried moving the Editor app from the support file into the app folder per fixes on this issue in the past.

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
Technology pages:
CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
Download pages:
CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

Photoshop CS6 will not open any graphics files

Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.

Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
I have included the info requested:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 12278 MB
Free memory: 9943 MB
Memory available to Photoshop: 10988 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 8800 GTS
OpenCL Unavailable
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8800 GTS
Video Card Memory: 320 MB
Video Rect Texture Size: 8192
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Junk\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 97.7G, 20.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Optional and third party plug-ins:
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Hidden NO VERSION
PhotoTools 2.6 Professional Edition 2.6.5
PhotoTools 2.6 Professional Edition Batch 2.6.5
PhotoTune 3 3.0.7
PhotoTune 3 Batch 3.0.7
Topaz Clean 3 10.0
Topaz ReMask 3 10.0
TopazRemaskAutomate NO VERSION
Plug-ins that failed to load: NONE
Flash
onOne
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Hope this info helps

A file which was created and saved using Adobe Photoshop CS6 is not opening anymore HELP

Hi, please help with my issue which is as follows:
A file which was created and saved using Adobe Photoshop CS6 is not opening anymore and sends a message saying that the file is not compatible.
What should I do, I have invested so much in that file and I dont think i will be able to do it all over again.

That's why people do incremental saves and use backups... You could try to open the file in an image viewer like IrfanView and see which parts are salvagable, but that's as good as it gets most likely...
Mylenium

Yesterday I updated my mac software and now my ilustrator cs6 does not save files nor open old ones

I was working just fine with my desktop imac and it said there were som software updates available so I click on it.
Now my ilustrator Cs6 does not save files nor open them, the finder is behaving strangely or crushing...somebody asked me if I have downloades a font recently, yes I have.im in the middle of an important job and dont know wht to do

Moving this discussion to the Illustrator forum.

Extended CS6 trial Bug ends..and now CS6 does not open

Another brilliant move by adobe. First they suggest they inadvertently included a bug that required one to manually decline the extended version every time CS6 is open;now the "trial" ends and CS6 does not open. Is this what we expect from adobe? Maybe so, I guess.

There actually is a way to update Photoshop without running it.
You might visit the following pages, for example:
Edit: Hopefully these links are fixed now.
http://www.adobe.com/support/downloads/product.jsp?platform=Windows&product=39
http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=39
Of course, these links don't help Creative Cloud users at all. I guess they're expected to use the Application Manager.
-Noel

Photoshop elements does not open, says "gathering user info...."

photoshop elements does not open, says "gathering user info...."

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry

Photoshop cs6 will not open, why?

photoshop cs6 will not open, why?

Did it ever work on you machine? Do you get any error message? What OS are you using? You provide no information to even give us a clue as to what might be going on,

Photoshop CS6 does not open files

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